24 Testing Methodologies jobs in the United Arab Emirates

Dicetek LLC is seeking a detail-oriented and innovative IT ATM Test Engineer to join our team in Abu Dhabi. This role offers an exciting opportunity for professionals interested in ATM technology and IT testing processes. As an IT ATM Test Engineer, you will play a crucial role in ensuring the quality and functionality of ATM systems, supporting our mission of delivering seamless, secure, and efficient banking solutions.

Develop, execute, and document comprehensive test plans for ATM systems.
Conduct functional, regression, and system integration testing to ensure optimal performance.
Identify, analyze, and resolve defects and issues in collaboration with development teams.
Maintain and update test environments to support various project phases.
Ensure compliance with security standards and best practices in ATM testing.
Collaborate with cross-functional teams to meet project requirements and timelines.
Provide detailed reports on testing outcomes, metrics, and improvement opportunities.

Proficient in ATM Switches (Base24 eps), ISO Messages, data structures, Visa and MasterCard Interfaces.
In-depth knowledge of cards (Debit, Credit, Pre-paid), issuing and acquiring payments, Switching and transaction routing, Merchant Management, ATM, POS terminals, and Banking Kiosks.
Experience with ATMs (NCR, Diebold), ATM Message protocols (NDC, IFX, ATM Web Interfaces), Cash Deposit machines, Cash recyclers, ATM flow and state management, ATM Experience Management (NCR Connections, Aptra Activate, Wincor Proflex), Anti Skimming, HSM (Thales, Safenet), and Key management.
Knowledge of smart and non-smart card solutions, Chip Payment (EMV) Technology, EMV developments and trends.
Understanding of MasterCard/Visa Payment systems specifications, ISO Message interfaces, file handling, and security key management.
Knowledge of payment gateway systems and solutions, 3DSecure/SecureCode specifications and interfaces.
Understanding of ATM/EFTPOS terminals, secure communications and solutions.
Knowledge of Payment Card Industry (PCI) and Payments Applications Security Standards.
Familiarity with Card and Chip Personalization Systems and host interfaces, and instant personalization solutions.

At Dicetek LLC, we are passionate about delivering innovative IT solutions that empower businesses to excel in the digital age. With a focus on excellence, integrity, and client satisfaction, we specialize in providing cutting-edge technology services tailored to diverse organizational needs. As a leader in the IT industry, we foster a culture of innovation, collaboration, and continuous growth. Learn more about us at dicetek.net or follow us on LinkedIn.

Wanna join the adventure?

As we embark on designing, producing, and operating cutting-edge satellites, we are seeking a skilled and versatile Test Infrastructure Engineer to design, build, and maintain the systems that power our hardware and software verification and validation. You will own the development of test benches and test stations — from concept through delivery and ongoing support — enabling our teams to integrate, validate, and deliver satellite systems at scale.

This is a unique opportunity to shape the backbone of our testing operations in a fast-paced, high-tech environment where every improvement you make directly accelerates our mission. This role requires someone who is highly technical, detail-oriented, and thrives on solving complex, cross-disciplinary challenges — all while bringing a mindset of standardization, automation, and continuous improvement to every project.

• Test Bench & Test Station Development
• Design, build, and maintain software-in-the-loop (SIL) and hardware-in-the-loop (HIL) test benches to support satellite hardware and software validation.
• Own updates, evolution, and lifecycle management of test infrastructure to support current and future programs.
• Maintain and improve test stations, tools, and equipment for integration and test (I&T) campaigns.
• Cross-Functional Collaboration
• Work closely with Systems, AIT, Software, and Product teams from design to execution, ensuring test infrastructure meets program objectives.
• Support AIT campaigns with test setup, troubleshooting, and automation improvements.
• Process & Tooling Improvement
• Refine and standardize tools, processes, and interfaces involved in test infrastructure.
• Automate repetitive tasks and improve dynamicity in test workflows.
• Contribute to company-level process definitions to meet Orbitworks’ scaling goals.
• Stakeholder Interaction
• Act as the point of contact for test infrastructure needs, working closely with engineering teams to prioritize and deliver solutions.
• Identify pain points and propose actionable improvements to increase efficiency and reliability.

• 5+ years of experience working with Linux and networking fundamentals.
• Hands-on experience with embedded hardware (Engineering Models, Flight Models).
• Proven track record in system validation and platform integration.
• Strong debugging skills for Linux system management (systemd, networkd, file systems) and HIL setups.
• Solid understanding of VLANs, OSI layers, packet tracing, TCP/UDP protocols, and network diagnostics tools (tcpdump, Wireshark).
• Proficient in Python and scripting languages (e.g., bash).
• Skilled with software development practices, version control (git, GitLab), and containerization (Docker, pods).
• Experience with continuous integration tools and cloud-based automation.
• Familiarity with Manufacturing Execution Systems (MES), Product Lifecycle Management (PLM), and procurement processes.

• Deep understanding of embedded and space protocols and standards.
• Experience collaborating with mechanical and electrical engineering teams.
• Knowledge of harness design and build.
• Additional programming languages (C, C++, C#, Lua, YAML, Cue).
• Experience setting up automated HIL test benches.
• Previous work with space systems.

Orbitworks' mission is to make space simple for organizations that want to deploy physical and virtual missions to space. Building on Loft Orbital's heritage, Orbitworks will be the first commercial firm in the United Arab Emirates to mass-manufacture satellites. Orbitworks aims to manufacture tens of satellites annually and operates out of a 50,000-square-foot facility in Abu Dhabi.

Join our blockchain team to work on large-scale projects with a focus on R&D, coding, and QA. Requires Java/Python proficiency, automation testing, and fluency in English/Mandarin.

Overview:

Our blockchain team is expanding. Join our innovative team and contribute to driving impactful projects in a dynamic and fast-paced environment!

Strong development skills with some hands-on experiences on automation testing; Good opportunity to work on big scale in-house development projects for the cryptocurrency exchange platform; End-to-end development on R&D, coding, DevOps, and Quality Assurance.

Job Responsibilities:

1. Participate in the review of product requirements, system design, and program code, and provide improvement suggestions.
2. Design and execute test cases to track and locate defects or issues in product software.
3. Propose a reasonable automation solution based on product and project characteristics, and be responsible for designing and implementing automated testing tools to improve testing efficiency.
4. Improve the existing testing plan to enhance testing quality, including testing process improvement, testing innovation, and the introduction of new testing methods.

Job Requirements:

1. Experience in large-scale system project development or Quality Assurance, familiar with the software R&D process, and possess systematic development/testing analysis and design capabilities.
2. Proficient in Java/Python and other languages, with more than 5 years of relevant development/SAST white-box testing experience, familiar with commonly used design patterns.
3. Experienced in engineering development, familiar with the design and development of common database products; designed and implemented test platforms, DevOps, etc., with in-depth understanding of Quality Assurance.
4. Strong interest in technology, attention to cutting-edge technologies, and good research skills.
5. Fluency in English and Mandarin is a must.

Quality Assurance Analyst At Faham Group, we're seeking an experienced Quality Assurance Analyst to join our team. This dual-focused role will be responsible for developing and delivering high-quality training programs while also conducting thorough operational auditing to ensure continuous improvement across our organization. Key Responsibilities Needs Assessment & Strategic Planning
Conduct comprehensive assessments to identify training gaps across departments
Partner with managers to pinpoint critical skill deficiencies and competency development needs
Align training initiatives with organizational objectives and growth strategies
Program Development & Content Creation
Design and develop engaging training materials specifically for White Collar staff
Tailor content to address the unique requirements of various roles and organizational levels
Maintain up-to-date training resources that reflect company standards and best practices
Training Delivery & Facilitation
Facilitate dynamic training sessions using diverse instructional methods including presentations, simulations, and interactive activities
Lead both in-person and virtual training effectively to accommodate different learning environments
Create positive learning experiences that maximize participation and knowledge retention
Product Knowledge Training
Design and implement comprehensive product knowledge training for newly hired white collar employees
Ensure staff understand product features, benefits, and applications
Evaluation & Continuous Improvement
Implement measurement systems to assess training effectiveness through various metrics
Collect and analyze participant feedback to refine content and delivery approaches
Maintain detailed documentation of all training activities and outcomes
Auditing & Quality Assurance
Field Audits & Compliance Verification
Conduct regular site visits to evaluate adherence to safety standards, quality protocols, and operational procedures
Identify and document deviations from established processes and standards
Perform customer verification calls to gather comprehensive feedback on all service touchpoints
Review customer service call recordings to identify service enhancement opportunities
Discrepancy Management
Thoroughly investigate reported issues and meticulously document findings in the violation/discrepancy tracking system
Apply root cause analysis techniques to identify underlying issues
Process Improvement
Provide leadership with actionable recommendations based on audit findings
Collaborate across departments to implement improvement initiatives
Utilize audit insights to enhance training materials and methodologies
Reporting & Analytics
Performance Reporting
Generate comprehensive training effectiveness reports and ROI analyses
Prepare detailed monthly audit reports highlighting key findings and improvement areas
Compile and present violation/discrepancy tracker data with actionable insights
Develop visual dashboards to track key performance indicators

Qualifications & Experience
Minimum 3 years of experience in training, development, and auditing roles
Strong knowledge of coaching models, facilitation techniques, and leadership development
Understanding of process improvement methodologies (Six Sigma, Lean, etc.)
Professional certification in L&D or Auditing (CPTD, SHRM-CP, CIA, Six Sigma)
Familiarity with operational environments similar to ours
Proficiency in creating engaging training programs and materials
Advanced skills in MS Office suite and training technology platforms
Demonstrated experience delivering face-to-face and virtual sessions to diverse audiences
Expertise in documenting workflows, SOPs, and identifying inefficiencies
Experience conducting internal audits, compliance checks, and risk assessments
Skilled in root cause analysis techniques (5 Whys, Fishbone Diagrams, etc.)
Strong analytical abilities and technical report-writing skills
Excellent communication skills with the ability to engage cross-functional teams
Meticulous attention to detail and high standards for documentation accuracy
Proactive approach to identifying process and performance improvement opportunities
Demonstrated ability to manage multiple priorities and meet deadlines #J-18808-Ljbffr

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We are an Emirati company focused on creating a balanced, expert workforce, specialising in aviation services, for the UAE. Come join us today!

The Quality Assurance Officer (QAO) will support and execute the Quality Assurance strategy within the aviation maintenance site as directed by the GAL QA Manager and/or Aviation Directorate in accordance with AFAD Technical Affairs Directorate regulations to ensure contractual requirements are being maintained. The QAO will also capture the defined aviation QA Key Performance Indicator(s) (KPI’s) data and report this information to the relevant maintenance program management team and the QA Manager to monitor the overall health of the aviation maintenance program.

1. Responsible for supporting the aviation maintenance site auditing scheduled as defined in the GAL maintenance contract.
2. Assist the QA Manager in meeting and ensuring compliance to the documented quality management system auditing requirements and its processes.
3. Assist in the development of the relevant quality assurance KPI(s) to measure and monitor the aviation maintenance programs performance.
4. Carry out compliance audits for both GAL as required at both headquarters and/or the maintenance sites and performs root cause analysis as required for corrective actions and support maintenance in continual improvement of the overall quality management system.
5. Performs statistical analysis, data analysis and monthly reporting to the management team.
6. Oversees and monitors the development and implementation of the continual improvement program in collaboration with the management team.
7. Recommends changes to the documented quality management system based on experience and data analysis through monthly information.
8. Maintains a professional standard and practices in all aspects of the quality program and its services and be familiar with military organizations, regulations, procedures and their chain of command.
9. Maintains familiarization and ability to comprehend and understand various engineering specifications, original equipment manufacturer (OEM) drawings and/or repair specifications of aircraft related components and/or parts.
10. Must be able to travel between maintenance sites and headquarters.

Reporting Relationship : Director of the Office of Institutional Effectiveness (OIE)

Expected Starting Date: For immediate hire

Job Status: Full-time

Application Deadline: The position is open until filled

Located in Sharjah, United Arab Emirates, and following the successful launch of The Africa Institute in 2018, Global Studies University was established in 2023 as a non-profit institution for higher education by His Highness Sheikh Dr. Sultan bin Muhammad Al-Qasimi, Member of the Supreme Council and Ruler of Sharjah.Read more .

This position reports to the Director of the Office of Institutional Effectiveness (OIE). The objective of the Academic Quality Assurance Officer is to support OIE’s efforts in all related business and operational functions to ensure quality assurance and monitor performance at GSU. The Quality Assurance Officer will assist in monitoring progress in matters related to quality assurance and enhancement of GSU’s progress in areas of teaching, research, and knowledge production, with the objective to facilitate the best learning environment for faculty and graduate students, and most importantly to ensure that the institute achieves the highest ranking possible within the global educational ranking systems. The overall charge is to provide support through the development of a mechanism for collecting data on the institute’s progress. One of the main objectives of the office is to enhance the institute’s ranking according to the international standards of research and teaching institutions. Through OIE and GSU processes, the QA and enhancement officer works to establish and conduct ongoing evaluations through feedback from faculty, students, and staff, leading to constant improvement and maintenance of academic standards. The goal is to demonstrate to all stakeholders the high quality of teaching, learning, research, and publishing output of its faculty and graduate students, and to make sure they meet the standards and expectations according to the best practices in global peer institutions. This will be achieved by developing risk-based institutional and subject-for-review processes.

The prospective candidate for the position should have background and long-term experience and understanding of the Academic Quality framework, including enhancement and assurance (QE&A) mechanisms; and a commitment to promoting and developing the consistency of the institute’s engagement with quality processes to enhance the student learning experience and faculty research output.

• To work on issues related to national regulation and assessment of teaching quality, student progress, and graduates’ future employment
• To coordinate external reviews of academic quality and standards as assigned
• To assist in the design and implementation of a model of continuous academic review to promptly identify and address challenges to the student experience, student progress, and graduate outcomes
• To ensure that the institute meets the expectations for the UAE-CAA Higher Education
• To manage the periodic review of the academic quality and standards
• To manage the approval processes for new academic developments as assigned
• Provide academic data analysis: report grades, exam results, and attendance
• Develops accurate information and reports for OIE to provide the Office of the Chancellor and assist in maintaining standards of performance of the institute including underachieving students
• Assist with strategic planning and monitoring of performance management in sync with CAA requirements as assigned
• To work on accreditation compliance reporting and timelines
• To work on a periodical benchmarking exercise to compare GSU to similar local, regional and international peer institutions by collecting relevant external data for purposes of benchmarking different academic and administrative functions and processes
• To prepare, review and work on submission of accreditation reports and requirements to the CAA and other accreditation bodies.
• To collaborate effectively with the Student Administration team, Academic Registration Office, and with Departments and their administrators
• Perform all other functions as assigned by the Director of OIE

• Master’s degree in a relevant field

• Requires a minimum of 5 years of relevant experience in academic affairs, preferably, within a higher education institution
• Previous experience in data management capacity within higher education
• Experience in managing and developing data systems
• Experience in producing accurate data for reporting and assessment
• Experience in university ranking systems
• Creating and maintaining data capture and data entry templates
• Strong organizational skills, coupled with the ability to take initiative and work with limited supervision
• Strong verbal and written communication skills, including presentation skills, and demonstrated competency in interacting with people at all levels of the organization
• The ability to work effectively as part of a team in a multicultural environment, to handle pressure with a positive attitude, and to meet deadlines in a demanding work environment
• Ability to keep up to date on relevant policies and procedures in line with the duties identified in the job description
• Excellent oral and written communication skills in English, with a preference for proficiency in Arabic
• Proficiency with Microsoft Office applications
• The ability to maintain a high level of professionalism and confidentiality

If you are interested, kindly send an email with your CV and a Cover Letter to the following email: . Please mention the position you are applying for in the subject line.

*Salary and further compensation commensurate with degree and experience. Benefits package includes health insurance, housing, and transportation, children’s school fees allowances subject to coordination of benefits.

*The Africa Institute (GSU) is committed to fair employment practices and encourages women and men of all national, ethnic, and religious backgrounds to apply and join our expanding team. UAE nationals are encouraged to apply.

*We anticipate a high number of applications and will do our best to respond to any queries. Please note that only shortlisted applicants will be contacted in the first instance.

Located in Sharjah, United Arab Emirates, and following the successful launch of The Africa Institute in 2018, Global Studies University was established in 2023 as a non-profit institution for higher education by His Highness Sheikh Dr. Sultan bin Muhammad Al-Qasimi, Member of the Supreme Council and Ruler of Sharjah.

This position reports to the Director of the Office of Institutional Effectiveness (OIE). The objective of the Academic Quality Assurance Officer is to support OIE’s efforts in all related business and operational functions to ensure quality assurance and monitor performance at GSU. The Quality Assurance Officer will assist in monitoring progress in matters related to quality assurance and enhancement of GSU’s progress in areas of teaching, research, and knowledge production, with the objective to facilitate the best learning environment for faculty and graduate students, and most importantly to ensure that the institute achieves the highest ranking possible within the global educational ranking systems. The overall charge is to provide support through the development of a mechanism for collecting data on the institute’s progress. One of the main objectives of the office is to enhance the institute’s ranking according to the international standards of research and teaching institutions. Through OIE and GSU processes, the QA and enhancement officer works to establish and conduct ongoing evaluations through feedback from faculty, students, and staff, leading to constant improvement and maintenance of academic standards.

The prospective candidate for the position should have background and long-term experience and understanding of the Academic Quality framework, including enhancement and assurance (QE&A) mechanisms; and a commitment to promoting and developing the consistency of the institute’s engagement with quality processes to enhance the student learning experience and faculty research output.

• To work on issues related to national regulation and assessment of teaching quality, student progress, and graduates’ future employment
• To coordinate external reviews of academic quality and standards as assigned
• To assist in the design and implementation of a model of continuous academic review to promptly identify and address challenges to the student experience, student progress, and graduate outcomes
• To ensure that the institute meets the expectations for the UAE-CAA Higher Education
• To manage the periodic review of the academic quality and standards
• To manage the approval processes for new academic developments as assigned
• Provide academic data analysis: report grades, exam results, and attendance
• Develop accurate information and reports for OIE to provide the Office of the Chancellor and assist in maintaining standards of performance of the institute including underachieving students
• Assist with strategic planning and monitoring of performance management in sync with CAA requirements as assigned
• To work on accreditation compliance reporting and timelines
• To work on a periodical benchmarking exercise to compare GSU to similar local, regional and international peer institutions by collecting relevant external data for purposes of benchmarking different academic and administrative functions and processes
• To prepare, review and work on submission of accreditation reports and requirements to the CAA and other accreditation bodies
• To collaborate effectively with the Student Administration team, Academic Registration Office, and with Departments and their administrators
• Perform all other functions as assigned by the Director of OIE

• Master’s degree in a relevant field

• Requires a minimum of 5 years of relevant experience in academic affairs, preferably within a higher education institution
• Previous experience in data management capacity within higher education
• Experience in managing and developing data systems
• Experience in producing accurate data for reporting and assessment
• Experience in university ranking systems
• Creating and maintaining data capture and data entry templates
• Strong organizational skills, coupled with the ability to take initiative and work with limited supervision
• Strong verbal and written communication skills, including presentation skills, and demonstrated competency in interacting with people at all levels of the organization
• The ability to work effectively as part of a team in a multicultural environment, to handle pressure with a positive attitude, and to meet deadlines in a demanding work environment
• Ability to keep up to date on relevant policies and procedures in line with the duties identified in the job description
• Excellent oral and written communication skills in English, with a preference for proficiency in Arabic
• Proficiency with Microsoft Office applications
• The ability to maintain a high level of professionalism and confidentiality

If you are interested, kindly send an email with your CV and a Cover Letter to the following email: Please mention the position you are applying for in the subject line.

The Quality Assurance Officer will be responsible for ensuring that all communication between agents and clients meets the company’s high standards of service, compliance, and professionalism. This role involves monitoring interactions, ensuring accurate lead management, handling customer feedback, and improving overall customer satisfaction. The position also requires effective handling of client complaints, resolution management, and reporting on all findings to the necessary managerial staff.

Call Monitoring & Evaluation:

• Conduct daily random quality checks on calls between agents and clients, ensuring that conversations meet the company’s standards and regulations.
• Ensure agents follow the correct procedures for lead management and escalate any deviations to the appropriate parties, including the line manager and department director.

Lead Management:

• Review all "junked" or discarded leads to verify the client's disinterest in investment, buying, or selling.
• Reassign leads that qualify as potential opportunities back to agents based on instructions from the CEO or head of sales.

Net Promoter Score (NPS) and Feedback:

• Conduct NPS calls with clients to rate their satisfaction with services (on a 0-10 scale) and record all feedback into the CRM system.
• Analyze NPS results and provide reports to management for action and improvement planning.

Client Feedback Management:

• Oversee Google reviews and other client feedback on service platforms. Respond to reviews professionally and ensure follow-up actions are taken to resolve issues or improve services.
• Manage and maintain a positive online presence by addressing negative reviews and ensuring constructive engagement with clients.

Custom Call Checks:

• Perform additional call quality checks as requested by the line manager or department manager, focusing on specific campaigns, agents, or types of interactions.
• Handle all incoming client complaints, ensuring a resolution is achieved within 24 hours.
• Create and maintain detailed incident reports for each complaint to track issues, resolutions, and patterns that may require further investigation or process improvement.

Reporting & Data Analysis:

• Generate comprehensive quality assurance reports that highlight call performance, NPS trends, lead handling efficiency, and client feedback trends.
• Provide actionable insights and suggestions for continuous improvement to the management team.
• Work closely with sales, customer service, and management teams to ensure all procedures are followed, and all client interactions are of the highest quality.
• Assist in training new agents based on identified areas of improvement from call monitoring and feedback collection.

Experience:

• 1-2 years of experience in quality assurance, particularly within customer service or sales environments.
• Proven track record of conducting professional calls, campaign management, and handling customer feedback.

Skills:

• Strong English verbal and written communication skills with the ability to interact professionally with clients and internal teams.
• Proficient in reporting, data analysis, and incident documentation.
• Familiarity with CRM systems and online feedback platforms (e.g., Google Reviews).
• Advanced knowledge of Microsoft Office, particularly Excel, for data reporting and analysis.
• Strong attention to detail and analytical mindset.
• Ability to manage multiple tasks under pressure and meet deadlines.
• Excellent problem-solving skills with a focus on customer satisfaction.

• Experience in the real estate or sales industry.
• Familiarity with NPS methodology and feedback analysis.
• Strong knowledge of regulatory standards related to sales and customer communication.

Since its inception in 2008, Provident Estate has been a frontrunner in the regional real estate market, holding a commendable reputation as one of the most reliable and top-tier agencies working alongside the world's foremost developers. Now employing over 200+ dedicated professionals, we stand as a testament to excellence and trust in the industry.

As we forge ahead, we are inviting ambitious individuals to join our dynamic team where innovation meets understanding, offering 360° real estate solutions tailored to our client's needs. Step into a role at Provident Estate, a place where we value lasting relationships with our clients and foster an environment geared towards revolutionary and digitally enhanced solutions. Join us, and be a part of crafting the future of real estate, building enduring relationships grounded in trust and expertise.

PROVIDENT is a registered trademark since 2008