1 091 Ticketing Agent jobs in the United Arab Emirates

- Arrange reservations.
- Arrange tours.
- Maintain excellent relationships with travel agents and airlines.
- Visit travel agents daily and airlines twice a month.

- Must have a background in international ticketing.
- Strong knowledge of the travel industry.
- Good knowledge of GDS systems.
- Excellent management, interpersonal, communication, and leadership skills.

Location: Information Technology and Services, Karachi, Pakistan

Join Pegas Touristik LLC, a leading name in the travel arrangements industry, as a Ticketing & Reservation Agent - Arabic Speaking in vibrant Dubai. As part of our dynamic team, you will play a pivotal role in crafting seamless travel experiences for our diverse clientele. With over 5001 employees worldwide, Pegas Touristik LLC offers a robust platform for professional growth and development. Your expertise in ticketing and reservations will be crucial in managing customer inquiries, processing bookings, and ensuring exceptional service delivery. Fluency in Arabic is essential, enabling you to effectively communicate and cater to our Arabic-speaking customers. This is a unique opportunity to work in a fast-paced environment where your skills will directly contribute to the success and satisfaction of our clients. If you are passionate about travel and customer service, we invite you to bring your talents to our esteemed organization.

Tasks

• Handle ticketing and reservation requests for clients, ensuring accurate booking details and timely confirmations.
• Provide exceptional customer service by addressing inquiries and resolving issues related to travel arrangements, both in person and via phone or email.
• Coordinate with airlines, hotels, and other travel partners to secure bookings and manage changes or cancellations efficiently.
• Maintain up-to-date knowledge of travel regulations, visa requirements, and industry trends to provide informed assistance to clients.
• Utilize reservation systems and software to manage bookings, generate reports, and track client preferences and special requests.

Requirements

Benefits

Join Pegas Touristik LLC as a Ticketing & Reservation Agent in Dubai. Leverage your Arabic skills in a dynamic travel industry role with a leading company. Grow with us

Join Pegas Touristik LLC, a leading name in the travel arrangements industry, as a Ticketing & Reservation Agent - Arabic Speaking in vibrant Dubai. As part of our dynamic team, you will play a pivotal role in crafting seamless travel experiences for our diverse clientele. With over 5001 employees worldwide, Pegas Touristik LLC offers a robust platform for professional growth and development. Your expertise in ticketing and reservations will be crucial in managing customer inquiries, processing bookings, and ensuring exceptional service delivery. Fluency in Arabic is essential, enabling you to effectively communicate and cater to our Arabic-speaking customers. This is a unique opportunity to work in a fast-paced environment where your skills will directly contribute to the success and satisfaction of our clients. If you are passionate about travel and customer service, we invite you to bring your talents to our esteemed organization.

Tasks

• Handle ticketing and reservation requests for clients, ensuring accurate booking details and timely confirmations.
• Provide exceptional customer service by addressing inquiries and resolving issues related to travel arrangements, both in person and via phone or email.
• Coordinate with airlines, hotels, and other travel partners to secure bookings and manage changes or cancellations efficiently.
• Maintain up-to-date knowledge of travel regulations, visa requirements, and industry trends to provide informed assistance to clients.
• Utilize reservation systems and software to manage bookings, generate reports, and track client preferences and special requests.

Requirements

Benefits

Join Pegas Touristik LLC as a Ticketing & Reservation Agent in Dubai. Leverage your Arabic skills in a dynamic travel industry role with a leading company. Grow with us!

We are a pioneering, family-run pharmaceutical company focused on reproductive hormone treatments for lifelong well-being. We also offer food supplements and medical devices used in gynaecology, fertility, obstetrics, and endocrinology. Distributing in over 90 countries, with approximately 1,300 employees, 22 subsidiaries, and 5 production sites, we are growing through recruiting exceptional talent and fostering a thriving environment.

This mid-senior role supports sales administration, logistics, and planning for key accounts, affiliates, or third parties globally, acting as the primary client contact for all supply matters. Responsibilities encompass the entire supply chain, from demand analysis and integrated business planning to order-to-cash cycle management and performance measurement, across our international markets.

1. Order to Cash Management: Manage sales order processing, invoicing, and the order book. Support demand forecasting and keep clients informed about delivery schedules.
2. Market Demand Forecast Management: Negotiate and collect rolling forecasts, support local planning processes, monitor demand trends, and implement corrective actions.
3. Customer Service: Maintain high service levels, act as the point of contact for delivery follow-up, timing, and quantities.
4. Order Fulfilment & Logistics: Oversee order preparation, carrier relationships, export documentation, shipment bookings, and transportation billing, including Track-and-Trace and return management.
5. Credit Management: Monitor payments, maintain DSO reports, and follow up on irregularities.
6. New Product Introduction & Development: Facilitate product launches, initiate SKU creation, coordinate with artwork and serialization departments, and maintain launch plans.
7. KPIs & Performance Management: Develop and monitor KPIs, provide analytics, and support decision-making.

Additional responsibilities include transportation, inventory optimization, product dispatch, regulatory liaison, and administrative tasks.

• Strong knowledge of sales administration, logistics, transportation, order-to-cash, and customs.
• Experience with ERP systems.
• Over 10 years of experience in the pharmaceutical industry.
• Fluency in English; additional languages (French, Spanish, Chinese, German, Russian) preferred.
• Independent worker with decision-making skills.
• Adaptability to fast-paced, changing environments.

The candidate will be responsible for:

1. Serving as the primary point of contact for the customers and all internal Galaxy offices.
2. Relationship management with customers and developing an understanding of their business needs.
3. Managing the end-to-end process of air export movement, by working closely with the customer and internal stakeholders.
4. Proactively tracking the shipments and notifying the customers whenever required.
5. Communicating the changes/deviations from the earlier devised plan, post discussion with the team, to avert risks in routing or movement.
6. Resolving customer issues by engaging suitable stakeholders.
7. Monitoring booking trends and following up with customers to increase sales and optimize the customer service experience.
8. Maintaining accurate records and documentation and ensuring compliance with all relevant regulations and standards.

Job Type: Full Time

Job Location: Dubai

Basic required skills:

• Excellent communication and interpersonal skills.
• Fluent in Hindi and English (oral and written).
• Computer literate.
• Familiar with MS Office tools.
• Familiar with international logistics and freight forwarding (ocean/air & import/export).

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This job posting is for a position with our reputed Client in Abu Dhabi for Food Service of their employees.

Education:

Basic Education: Any. Previous Experience: Worked in Fastfood chain, QSR (Quick Service Restaurant). Minimum 1 year working experience in UAE. Candidates currently in UAE.

Job Description:

1. Assembling and packing food orders in carry-out containers and bags
2. Assisting cooks with food preparation
3. Taking payments for food orders and providing correct change
4. Cleaning tables in dining areas
5. Stocking condiment and beverage stations
6. Taking customer orders via telephone and mobile apps

Desired Profile:

Similar to job description, candidates should have relevant experience in food service roles.

Al Reem Island, City of Lights,
Addax Tower, 5107,
Abu Dhabi, UAE,
PO Box 47019

We are hiring for a Customer Service position in the UAE, with free visa and accommodation provided.

Applicants should have:

1. Strong communication skills
2. A positive attitude
3. A passion for helping customers

We offer a competitive salary . For more details, please call or WhatsApp .

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Established in 2015, Dr. Job is an online platform that connects employers with skilled job seekers, making it the UAE's premier job portal, attracting thousands of visitors daily.

Intergrande BKC delivers a wide range of manpower services across the United Arab Emirates, for a large Client base in infrastructure, construction, factories, interiors and fit out services. Over 22+ years of experience working with the UAE's leading companies, we deploy the industry best tailored manpower services to advance our client success.

1. Maintaining a positive, empathetic, and professional attitude toward customers at all times.
2. Responding promptly to customer inquiries.
3. Communicating with customers through various channels.
4. Acknowledging and resolving customer complaints.
5. Keeping records of customer interactions, transactions, comments, and complaints.

Job Type: Full-time

About GovConnect:

GovConnect is your one-stop partner for all government-related business services in the UAE. From setting up your company in a free zone or mainland, to handling corporate tax registration, visas, PRO services, and business relocation—we simplify the process so you can focus on growth. We proudly serve entrepreneurs, SMEs, and corporates with expert guidance and full-service execution.

Role Overview:

We are seeking a motivated and professional Customer Service & Lead Generation Executive to be the first point of contact for our potential clients. This role focuses on making outbound calls, engaging with prospects, introducing GovConnect's services, and identifying qualified leads to be handed over to the Manager for closing.

Key Responsibilities:

• Make outbound cold calls to potential clients (entrepreneurs, SMEs, corporates).
• Introduce GovConnect's services and explain the value we bring.
• Qualify leads by understanding client needs, business stage, and requirements.
• Schedule appointments and forward warm leads to the Manager for deal closure.
• Maintain accurate records of leads, calls, and conversations in the CRM system.
• Provide excellent customer service, ensuring every prospect has a professional first impression of GovConnect.
• Support the team with occasional follow-ups on client documentation or inquiries.
• Participate in social media videos and campaigns to generate leads and build brand awareness.
  
  

Requirements:

• Fluent in Arabic and English (both written and spoken).
• Previous experience in telesales, customer service, or lead generation (preferably in business setup, real estate, or related industries in the UAE).
• Strong communication and persuasion skills; confident in cold calling.
• Target-driven and motivated to support the team in meeting sales goals.
• Well-organized, proactive, and able to manage multiple leads simultaneously.

What We Offer:

• Competitive salary + performance incentives.
• Training and development on UAE business setup and government services.
• Career growth opportunities within GovConnect and the wider Driven Group.
• A dynamic and supportive work environment.