47 Tourism jobs in the United Arab Emirates

Job Title: Tourism Policy and Sustainability Section Head

Department: Tourism Sector Management Office

Section: Tourism Policy and Sustainability

Lead the formulation, implementation, and monitoring of comprehensive tourism policies and sustainability strategies to position Abu Dhabi as a globally competitive and environmentally responsible tourism destination. The role is pivotal in aligning public policy frameworks with strategic tourism goals while driving innovation, regulatory alignment, and sustainable growth. Champions stakeholder engagement and research-led policy development to influence tourism practices and long-term sector resilience.

• Tourism Policy Development
  • Oversee and lead the development and implementation of tourism policy frameworks, regulations, and guidelines that support Abu Dhabi's ambition as a sustainable and competitive international tourism hub.
  • Manage the alignment of sector policies with the broader Public Policy Framework and government strategic priorities.
  • Provide policy recommendations through global and regional benchmarking, ensuring responsiveness to market shifts, economic trends, and sector demands.
  • Oversee the simulation and impact analysis of policy changes, ensuring alignment with strategic objectives and economic implications.
  • Lead the creation of policies, evaluation methodologies, and monitoring tools to assess policy effectiveness and guide strategic direction.
• Sustainability
  • Develop and oversee the tourism sector's sustainability framework and standards, ensuring integration into policy, planning, and operational models.
  • Lead cross-sectoral collaboration to embed sustainability across tourism initiatives, including climate resilience, environmental impact mitigation, and responsible tourism practices.
  • Monitor emerging global trends and regulations related to sustainable tourism and advise on adjustments needed for local policy and industry practices.
  • Promote eco-certification, green investment opportunities, and low-impact tourism models in collaboration with industry stakeholders.
  • Ensure sustainability KPIs are tracked, reported, and incorporated into tourism development planning and regulatory enforcement.
  • Oversee qualitative and quantitative research initiatives to inform policy and sustainability planning.
  • Guide regional and international benchmarking studies to evaluate best practices, performance gaps, and opportunities for innovation.
  • Lead the analysis of reputational and regulatory risks, and coordinate consensus-building efforts across DCT to ensure coherent and responsive positioning.
• Stakeholder & Relationship Management
  • Build and maintain effective partnerships with internal departments, government entities, industry players, and global organizations to support collaborative policy and sustainability efforts.
  • Coordinate policy advocacy and awareness campaigns, ensuring tourism stakeholders and community groups are engaged and informed.
  • Represent the department in external working groups, forums, and consultations related to tourism policy and sustainability matters.
• Shared Activities
  • Strategic Contribution: Ensure effective cascading of the functional strategy into section business plans to ensure vertical alignment and horizontal integration with other interfacing sectional strategies.
• People Management
  • Manage the effective achievement of assigned objectives through the leadership of the Section by setting of individual objectives, managing performance, developing and motivating staff to maximize performance.
  • Lead the talent development initiatives for the assigned section, collaborating with technical/discipline experts and thereby ensure the availability of talent to fit business requirements.
  • Act as a role model and drive adherence to organizational values and ethics by employees of the assigned section to foster a value driven culture within the organization.
• Budgeting and Financial Planning
  • Manage the preparation and recommend the section budget and monitor financial performance versus the budget while ensuring all sectional activities are conducted in line with the approved guidelines.
  • Manage and ensure effective implementation of functional policies, procedures and controls covering all areas of assigned section activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service.
  • Lead the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.
• EHS
  • Adhere to the DCT Occupational Safety and Health policy, regulations, and laws, and provide help to the Corporate EHS in executing the OSHMS.
  • Report any incidents, near misses, occupational illnesses, unsafe practices, and conditions immediately to the concerned person and participate in the investigation of OSH incidents, as required.

• Bachelor's degree in Public Policy, Environmental Studies, Tourism Management, Economics, or a related field. Master's degree is preferred.
• 8–10 years of experience in tourism policy development, regulatory affairs, or sustainability strategy, with at least 3-4 years in a leadership or managerial role.
• Proven track record of developing and implementing complex policy frameworks and sustainability initiatives.
• Strong experience in stakeholder engagement, government relations, and research management.

• Strategic and systems thinking
• Strong knowledge of sustainable tourism frameworks and policy development methodologies
• Excellent research, analysis, and presentation skills
• Proficiency in data interpretation and policy simulation tools
• Outstanding communication, negotiation, and stakeholder engagement skills
• Ability to manage cross-functional teams and drive consensus

• Seniority level: Director
• Employment type: Full-time
• Job function: Management
• Industries: Government Relations Services

Destination Management Lead

This is an exciting opportunity to join a dynamic team in a leadership role.

• Develop and implement strategic plans to promote tourism in the Al Ain region, aligning with the department's objectives.
• Supervise cultural and tourism activities in the region, ensuring effective execution of plans and goals.
• Collaborate with stakeholders to develop and oversee the execution of a tourism activation strategy.

Responsibilities:

• Lead the development and implementation of the tourism strategy in the Al Ain region, in line with specific plans and priorities.
• Gather, assess, and interpret demand, requirements, and gaps in the culture and tourism ecosystem.
• Conduct research and provide insights on market developments, relevant sectors, beneficiaries, partners, and other analysis to support activation plan execution.
• Identify new tourism offerings in the Al Ain Region, aligned with identified targets and expectations.
• Establish a direct contact center for Al Ain Region on tourism and culture matters, providing support to cultural sites, tourism activations, etc.
• Support the Section Head on touristic and cultural programs, activities, and events in the Al Ain Region.
• Monitor and report on performance against critical metrics, preparing periodic management reports to measure project performance and identify challenges, opportunities, and areas for improvement.

• Build close and effective relationships with partners and stakeholders regionally and locally to contribute to strategy activation and implementation.
• Coordinate and communicate with sectors and departments to develop appropriate plans for activities, programs, cultural events, and tourism.
• Identify opportunities for partnerships and investments, seeking new opportunities to achieve desired results and objectives.

• E nsure vertical alignment and horizontal integration of functional strategies into section business plans.
• Identify opportunities for continuous improvement and sustainability of systems, processes, and practices, considering global standards, productivity improvement, and cost reduction.
• Carry out any other duties and responsibilities related to the role at the request of the direct manager.
• Implement functional policies, procedures, and controls covering all areas of assigned section activity, ensuring compliance with relevant procedural and legislative requirements.
• Demonstrate compliance to organization's values and ethics at all times.
• Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes, and practices.

Internal

• Tourism Sector
• DCT Relevant Sectors / Departments

External

• Key vendors & supplies
• Government entities
• Other Agencies / Partners / Stakeholders
• Tourism Entities (Hotels, Tourist Attractions, DMCs, Consultants, etc.)

• Bachelor's / Master's degree in Strategy, Hospitality Management, Marketing, Project Management, Tourism, Business Administration or any other relevant industry

• At least 4 to 7 years of experience in Tourism, Hospitality Management or any other similar role or industry

• Full professional English and Arabic proficiency both in speaking and writing
• Skilled in MS Office (PowerPoint, Word and Excel)
• Administrative skills and attention to detail
• Self-motivated with a proven ability to complete work in a timely manner
• Expert knowledge on rebates schemes, preferably accustomed with UAE best practices
• Experience with business planning
• Extensive experience with program management related to finance and policy

**Job Description:**

We are seeking a highly motivated and enthusiastic Resort Tourism Ambassador to join our team. As a key member of our resort staff, you will be responsible for delivering exceptional customer service and ensuring that our guests have an unforgettable experience.

**Key Responsibilities:**

• Liaise with the Activities and Recreation Manager to determine bookings and special requirements for guests and visitors.
• Greet visitors and guests upon arrival and provide a basic resort briefing.
• Ensure factual knowledge is imparted to visitors and guests regarding the resort's history, future development, animals, plants, trees, bird life, archeological heritage, and marine life.
• Deliver tourism activities such as swimming, snorkelling, kayaking, sunset boat trips, fishing, and other related activities as directed by the Activities and Recreation Manager.
• Safely use all equipment, vehicles, and consumables related to the delivery of tourism activities.
• Ensure visitor safety and mitigate hazards or potential hazards.
• Supply and ensure correct use of personal protective equipment for both visitors and staff.
• Maintain a high level of physical fitness commensurate with the tourism activities being delivered.
• Maintain excellent customer service skills and behavior commensurate with a 5* resort.

**Required Skills and Qualifications:**

• Excellent communication and interpersonal skills.
• Able to work in a fast-paced environment and adapt to changing situations.
• Familiarity with tourism activities and services.

**Benefits:**

• Opportunity to work in a beautiful resort setting.
• Competitive salary and benefits package.
• Professional development and training opportunities.

**Others:**

• Escorting VIPs, familiarization groups, and media and promoting the resort's image.
• Maintaining cultural sensitivity towards various nationalities.
• Gathering statistical information from guests and visitors and providing feedback to management.

Industry: Hospitality, Hotels

Department / Functional Area: Administration

Keywords: Resort Tourism Ambassador

We are a tourism services provider seeking an experienced sales professional to join our dynamic team.

Key Responsibilities:

1. Conduct market analysis to identify business opportunities and evaluate customer needs.
2. Pursue new sales leads through proactive networking, social media engagement, and client outreach.
3. Arrange meetings with potential clients to address their concerns and tailor solutions.
4. Develop and deliver engaging presentations on products and services.
5. Monitor and report sales performance data regularly.
6. Ensure stock availability for sales and demonstrations.
7. Represent the company at industry events and conferences.
8. Negotiate and close deals; handle objections and complaints effectively.
9. Collaborate with colleagues to drive results.
10. Gather customer feedback and share insights with internal teams.

1. Strong communication skills in English.
2. Minimum 1 year of experience in a similar role within the tourism industry.
3. Valid UAE driving license is required.
4. Dynamic personality with a youthful attitude.
5. Proficient in Microsoft Office.
6. Experience with CRM software is advantageous.
7. Excellent marketing and negotiation skills.
8. Fast learner with a passion for sales.
9. Self-motivated and results-driven.
10. Ability to deliver compelling presentations.
11. High school diploma or equivalent required.

Role Level: Entry-Level

Work Type: Full-Time

Country: United Arab Emirates

City: Dubai

Benefits:

• A competitive salary package.
• Ongoing training and development opportunities.
• A dynamic and supportive work environment.

About Us:

Our company is a leading provider of tourism services in Dubai, committed to delivering exceptional experiences to our customers.

What We Offer:

• A rewarding career opportunity.
• The chance to grow and develop professionally.
• A collaborative and innovative work culture.

How to Apply:

Please submit your application, including your resume and a cover letter.

Overview:

We are seeking an experienced International Travel Coordinator to join our team in Dubai.

• Coordinate international travel arrangements for clients, ensuring seamless and efficient experiences.
• Develop and maintain relationships with travel agents and airlines, promoting effective communication and collaboration.
• Utilize strong leadership skills to manage teams and drive results, fostering a productive work environment.

Requirements:

To excel in this role, you will possess:

• Excellent knowledge of GDS systems, enabling navigation of complex software.
• Strong interpersonal and communication skills, essential for building strong relationships with clients and colleagues.
• Ability to lead and motivate teams, driving success and achieving goals.

Benefits:

We offer a competitive salary and benefits package to the successful candidate.

Application Guidelines:

Please submit your application, highlighting your relevant experience and qualifications.

We are seeking a seasoned professional with expertise in travel and tourism to fill this key role.

With a strong background in the industry, the ideal candidate will possess excellent communication skills, be able to work well under pressure and demonstrate strategic thinking.

1. Develop and implement tourism strategies that meet business objectives.
2. Maintain relationships with key stakeholders, including travel agents, tour operators and industry partners.
3. Conduct market research to identify trends and opportunities in the tourism sector.
4. Analyse data to inform business decisions and optimise tourism programmes.

• Minimum of 2 years experience in the travel and tourism industry.
• Excellent communication and interpersonal skills.
• Able to work well under pressure and meet deadlines.
• Strong analytical and problem-solving skills.

Responsibilities include handling all relevant tasks and contributing to the growth and development of the company. We offer an opportunity for career advancement and professional development in a dynamic environment.

Sales Development Specialist

We are seeking a seasoned Sales Executive to join our dynamic sales team.

• Conduct thorough market research to identify new business opportunities and understand customer needs.
• Develop and execute targeted sales strategies through proactive outreach, social media engagement, and industry networking.
• Build strong relationships with potential clients, addressing their queries and concerns effectively.
• Present products and services in a compelling manner, ensuring seamless execution of sales presentations.
• Regularly review and analyze sales performance data to optimize results.
• Ensure timely availability of stock for sales demonstrations and exhibitions.
• Represent the company at key industry events and conferences, fostering brand visibility.
• Negotiate and close deals, handling objections and complaints professionally.
• Collaborate closely with colleagues to enhance sales outcomes.
• Collect valuable customer feedback and share insights with internal teams.

1. Excellent English language proficiency.
2. A minimum of one year of experience in a similar role within the tourism industry or related field.
3. UAE Driving License is mandatory for this position.
4. Demonstrated adaptability and youthful enthusiasm.
5. Proficiency in MS Office software suite.
6. Experience with CRM systems is advantageous.
7. Strong negotiation and marketing skills.
8. Able to learn quickly and be passionate about sales.
9. Results-driven individual with self-motivation.
10. Ability to deliver engaging and effective presentations.
11. High school diploma as a minimum educational requirement.

Role Type: Entry-Level Position

Work Schedule: Full-Time

Location: United Arab Emirates

City: Dubai

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The Faculty of Business – Tourism Management will contribute to advancing the curriculum of Tourism management, delivery and relevance to industry and high international standards. In addition to teaching, the faculty plays a role in meeting the division research goals and objectives and uses research activities to inform teaching and develop students' analytical and problem-solving skills. The candidate will play an active role in curriculum development, assessment, and evaluation. The curriculum is taught within an applied student-centric learning environment that fosters respect for students, their culture, and their traditions. Faculty play an important role in assisting the development and administration of system-wide and directorate-specific policies and are viewed as active participants in academic and extracurricular events at the College and within the community.

• A Ph.D. or Master's Degree and a professional certification relevant to the discipline with 5 years of teaching and industry experience.
• Appropriate academic professional qualifications as required.
• A minimum of 5 years relevant industry experience is preferred.
• Experience in developing course curriculum as per accreditation and international standards.

Salary and Benefit details will be provided to shortlisted candidates.

Urgent Hiring! We are looking for a travel and tourism expert who can handle all relevant tasks and has a minimum of 2 years of UAE experience.

• Age: 25 – 35 years old
• Job Type: Full-time
• Experience: 2 years UAE Experience (Required)
• Gender: Male/Female
• Nationality: Any Nationality
• Joining: Immediately
• Visa Status: Visit Visa/Cancelled Visa/Employment Visa with NOC

We are conducting Walk-in interviews between 9:00 AM and 5:00 PM. (Please send your CV before coming for the walk-in interview)