What Jobs are available for Tourism Consultant in the United Arab Emirates?

Creating travel memories since 2002, Marcopolo Holidays offers a range of bespoke experiences for a diverse group of travelers. From families and adventure travelers to university study groups, and from escorted group tours to cruise experiences, we excel in curating travel packages and offer value-added services to suit your unique requirements. Our team of dedicated and experienced travel experts come with extensive industry knowledge offering personalized service with a warm and welcoming attitude. We pride ourselves on being the recipients of prestigious travel industry awards:
MEA UAE Business Awards 2023 - Most Experienced Travel Agency in Sharjah
MEA UAE Business Awards 2024 - Travel Agency of the Year in Sharjah
LUXlife Awards 2024 - Best Premium Travel Agency in the UAE
T he Business Concept Customer Experience Awards 2024 - Best Travel Management Agency - Sharjah
Job Description

Key Responsibilities:

• Foster long-term relationships by engaging with clients in a professional and courteous manner.
• Curate and deliver leisure travel experiences tailored to clients’ expectations and budgets.
• Support clients throughout their entire booking journey, from inquiry to trip completion.
• Handle multiple client inquiries and bookings simultaneously while maintaining accuracy and attention to detail.
• Collaborate with colleagues, vendors, and DMCs to ensure seamless service delivery.
• Contribute positively to a team-oriented environment by supporting colleagues and working collaboratively to achieve shared goals.

Skills & Expertise:

• Bachelor’s degree or higher.
• Proficiency in Office 365, at least one GDS system, Hotel BedBanks, and DMC interactions.
• Comfort with CRM software, online booking platforms, and virtual client engagement tools.
• Strong attention to detail and multitasking ability.
• Excellent communication, interpersonal, and listening skills.
• Passion for travel and a desire to learn about new destinations and cultures.
• Flexibility to accommodate client schedules and time zone differences.
• Sales and service orientation with a commitment to learning, innovation, and adapting to new technologies.
• Problem-solving skills and resourcefulness in handling unexpected challenges.
• Cultural sensitivity and a respect for diverse backgrounds and preferences.
• Resilience and professionalism under pressure.
• A team player with a collaborative mindset.

Preferred Experience:

• 2-5 years in sales and operations at a travel agency or tour operator, specializing in customized international holidays (with knowledge of air travel and visa facilitation).
• Fluency in written and spoken English.
• Benefit from in-house destination and airline product briefings and trainings.
• Develop soft skills through on-the-job training and coaching.
• Participate in travel industry events and seminars.
• Compensation aligned with experience as an outbound leisure travel consultant.
• UAE Residence Visa for applicants who require sponsorship.

Creating travel memories since 2002, Marcopolo Holidays offers a range of bespoke experiences for a diverse group of travelers.From families and adventure travelers to university study groups, and from escorted group tours to cruise experiences, we excel in curating travel packages and offer value-added services to suit your unique requirements.Our team of dedicated and experienced travel experts come with extensive industry knowledge offering personalized service with a warm and welcoming attitude. We pride ourselves on being the recipients of prestigious travel industry awards:
MEA UAE Business Awards 2023 - Most Experienced Travel Agency in Sharjah
MEA UAE Business Awards 2024 - Travel Agency of the Year in Sharjah
LUXlife Awards 2024 - Best Premium Travel Agency in the UAE

T he Business Concept Customer Experience Awards 2024 - Best Travel Management Agency - Sharjah

Key Responsibilities

• Deliver Exceptional Customer Service (and Achieve Sales Targets): Build strong rapport with clients and guide them through every step of their travel journey while meeting defined sales objectives.
• Provide Accurate Travel Counselling: Offer reliable, efficient, and prompt advice on flight options, routings, fares, itineraries, and travel requirements.
• Expert Ticketing: Confidently work in a GDS (Sabre preferred), low-cost carrier portals, B2B Airline Consolidators, or Airline NDC Portals to issue and re-issue tickets based on changing travel plans.
• Stay Current on Travel Requirements: Keep abreast of global travel restrictions and requirements to ensure compliance and smooth client experiences.
• Foster Long-Term Relationships: Engage with clients in a professional, courteous manner, tailoring solutions to meet their preferences and budget.
  

• Education: Bachelor’s degree in Travel/Tourism, Marketing, Sales, Business, or related field.
• GDS Proficiency: Familiarity with at least one GDS system (Sabre preferred).
• Communication Skills: Excellent written and verbal communication abilities; superior interpersonal and social skills.
• Detail-Oriented & Organized: Capable of handling multiple bookings simultaneously without compromising accuracy.
• Experience: Prior work in a travel agency ( minimum of 2 years preferred), especially in sales and operations for international airline ticketing.
• Knowledge: A solid understanding of passport, visa, and health requirements for international travel.
• Added Advantages:
  
• Familiarity with CRM software, Office 365, and online booking platforms.
  
• Personal travel experiences that enhance your ability to counsel clients.
  
• On-the-Job Training: Strengthen your soft skills and gain expertise through group learning sessions & one-on-one coaching.
• Airline Seminars: Participate in airline trainings & seminars to stay up to date on industry trends and new technologies.
  
• Salary: Commensurate with experience and performance in outbound leisure travel consulting.
  
• Visa Sponsorship: UAE Residence Visa (if applicable) for candidates needing sponsorship.
  
• Career Growth: Opportunities to take on greater responsibility as you develop your skills and expertise.
  

Are you ready to embark on a thrilling adventure as a Senior Business Intelligence Consultant? Join our dynamic team based in Dubai, where you'll have the opportunity to travel the world, partnering with top-tier clients to unlock their data-driven potential.

As a Senior Business Intelligence Consultant, you will be at the forefront of transforming businesses through advanced analytics, data management, and strategic insights. Your expertise in business intelligence and passion for delivering impactful solutions will make you an invaluable asset to our global clientele.

Collaborate closely with clients to understand their business objectives and challenges, and translate them into data-driven solutions.

Conduct in-depth data analysis, employing advanced techniques and tools to extract valuable insights and identify growth opportunities.

Design and develop robust business intelligence solutions, including data models, dashboards, and reports, to provide actionable insights to stakeholders.

Lead end-to-end project implementations, including requirements gathering, solution design, development, testing, and deployment.

Provide strategic guidance and consulting services to clients, advising on best practices, industry trends, and data-driven decision-making strategies.

Conduct workshops, trainings, and knowledge-sharing sessions to empower clients in utilizing business intelligence tools and technologies effectively.

Bachelor's or Master's degree in Computer Science, Data Science, Business Analytics, or a related field.

Minimum of 7 years of experience in business intelligence, data analytics, and consulting roles.

Strong expertise in Data Vault modeling technique, including the ability to design and implement Data Vault structures for scalable and flexible data integration.

Proficient in data visualization tools such as Tableau, Power BI, or QlikView.

Solid understanding of SQL, ETL processes, and data warehousing concepts.

Experience in building and optimizing Data Vault-based data warehouses, including the development of Data Vault models, satellite tables, and hub-link-schema relationships.

Familiarity with automation tools and frameworks for Data Vault modeling and development.

Strong knowledge of advanced analytics techniques, including predictive modeling, statistical analysis, and machine learning.

Proven track record of successfully delivering end-to-end business intelligence projects using Data Vault methodology and driving positive business outcomes.

Excellent communication and presentation skills, with the ability to effectively engage with clients at all levels of the organization.

Flexibility and willingness to travel extensively to client locations worldwide.

We value your expertise in Data Vault modeling technique as it plays a crucial role in our data integration and warehousing strategies. Join our team of talented consultants, and together, we'll revolutionize the way businesses harness the power of data.

Note: Please submit your resume, along with a cover letter detailing your relevant experience and your availability for international travel. Only shortlisted candidates will be contacted for further assessment.