What Jobs are available for Travel Agencies in the United Arab Emirates?

The Role
Position Title: Reservation Agent – Travel and Tourism (4 Vacancies) Employment Type: Full Time Salary: up to 5K AED all-inclusive depending on experience and qualifications Job Location: Dubai, UAE About the Client: A Dubai-based travel company with 20+ years of experience delivering exceptional holiday experiences worldwide. Job Description: -Handle reservations for flights, hotels, tours, and holiday packages accurately and efficiently using travel booking platforms/software -Provide exceptional service to clients via phone, email, and chat; resolve inquiries, issues, and special requests promptly and professionally. -Ensure all bookings comply with airline, hotel, and regulatory requirements; prepare itineraries, tickets, and travel documents accurately. -Coordinate with sales, operations, and suppliers to confirm bookings, update availability, and provide management with booking trends and client feedback.

Requirements
-Open to Tagalog speakers, 32 years and below -Minimum 2–3 years of experience as a reservation agent or in travel and tourism customer service. -Excellent verbal and written communication skills, with the ability to interact professionally with clients and suppliers. -Proficient in travel booking systems, MS Office, strong organizational, problem-solving, and multitasking abilities, with attention to detail and a client-focused mindset. -Must have IATA certification

About the company
RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

**Additional Information**
**Job Number**
**Job Category** Reservations
**Location** The Abu Dhabi EDITION, Al Bateen Marina, Abu Dhabi, United Arab Emirates, United Arab Emirates,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act - polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations - breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Description

The IIQAF Group of Companies is a global leader in providing services in the hospitality, information technology, tourism, insurance, and health care industries. Established in 1986, the company has grown to become a major player in the international market, with operations in the United Kingdom, Canada, Singapore, and the United Arab Emirates.

Overview

We are looking for a passionate Travel Consultant to join IIQAF in Dubai. As a Travel Consultant, you will play a crucial role in assisting clients with their travel plans, ensuring memorable and seamless experiences. Your expertise will contribute to the company’s success in the hospitality industry, handling a variety of travel projects and catering to diverse client needs.

As a Travel Consultant at IIQAF, you will have the opportunity to work on exciting travel projects, including booking flights, accommodations, and activities for clients. Your attention to detail, customer service skills, and destination knowledge will be key in providing exceptional travel solutions.

Responsibilities

• Assist clients in planning and booking travel arrangements, including flights, accommodations, and transportation.
• Provide excellent customer service by addressing inquiries, resolving issues, and offering travel advice.
• Research destinations, travel routes, and local attractions to create personalized travel itineraries.
• Ensure all travel documents and requirements are in order for clients, such as visas and travel insurance.
• Collaborate with travel partners and vendors to negotiate rates and secure bookings for clients.
• Stay updated on travel trends, regulations, and best practices to enhance service quality.
• Manage bookings, cancellations, and modifications with accuracy and efficiency.
• Promote additional services and products to enhance the overall travel experience for clients.

Requirements

• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• Knowledge of travel booking systems and software.
• Ability to work well under pressure and meet tight deadlines.
• Customer-oriented mindset with a passion for travel.
• Problem-solving skills and a proactive approach to challenges.
• Flexibility to adapt to changing travel requirements and schedules.
• Previous experience in a customer service or travel-related role is a plus.

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Creating travel memories since 2002, Marcopolo Holidays offers a range of bespoke experiences for a diverse group of travelers. From families and adventure travelers to university study groups, and from escorted group tours to cruise experiences, we excel in curating travel packages and offer value-added services to suit your unique requirements. Our team of dedicated and experienced travel experts come with extensive industry knowledge offering personalized service with a warm and welcoming attitude. We pride ourselves on being the recipients of prestigious travel industry awards:
MEA UAE Business Awards 2023 - Most Experienced Travel Agency in Sharjah
MEA UAE Business Awards 2024 - Travel Agency of the Year in Sharjah
LUXlife Awards 2024 - Best Premium Travel Agency in the UAE
T he Business Concept Customer Experience Awards 2024 - Best Travel Management Agency - Sharjah
Job Description

Key Responsibilities:

• Foster long-term relationships by engaging with clients in a professional and courteous manner.
• Curate and deliver leisure travel experiences tailored to clients’ expectations and budgets.
• Support clients throughout their entire booking journey, from inquiry to trip completion.
• Handle multiple client inquiries and bookings simultaneously while maintaining accuracy and attention to detail.
• Collaborate with colleagues, vendors, and DMCs to ensure seamless service delivery.
• Contribute positively to a team-oriented environment by supporting colleagues and working collaboratively to achieve shared goals.

Requirements

Skills & Expertise:

• Bachelor’s degree or higher.
• Proficiency in Office 365, at least one GDS system, Hotel BedBanks, and DMC interactions.
• Comfort with CRM software, online booking platforms, and virtual client engagement tools.
• Strong attention to detail and multitasking ability.
• Excellent communication, interpersonal, and listening skills.
• Passion for travel and a desire to learn about new destinations and cultures.
• Flexibility to accommodate client schedules and time zone differences.
• Sales and service orientation with a commitment to learning, innovation, and adapting to new technologies.
• Problem-solving skills and resourcefulness in handling unexpected challenges.
• Cultural sensitivity and a respect for diverse backgrounds and preferences.
• Resilience and professionalism under pressure.
• A team player with a collaborative mindset.

Preferred Experience:

• 2-5 years in sales and operations at a travel agency or tour operator, specializing in customized international holidays (with knowledge of air travel and visa facilitation).
• Fluency in written and spoken English.
• Benefit from in-house destination and airline product briefings and trainings.
• Develop soft skills through on-the-job training and coaching.
• Participate in travel industry events and seminars.
• Compensation aligned with experience as an outbound leisure travel consultant.
• UAE Residence Visa for applicants who require sponsorship.

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Creating travel memories since 2002, Marcopolo Holidays offers a range of bespoke experiences for a diverse group of travelers.From families and adventure travelers to university study groups, and from escorted group tours to cruise experiences, we excel in curating travel packages and offer value-added services to suit your unique requirements.Our team of dedicated and experienced travel experts come with extensive industry knowledge offering personalized service with a warm and welcoming attitude. We pride ourselves on being the recipients of prestigious travel industry awards:
MEA UAE Business Awards 2023 - Most Experienced Travel Agency in Sharjah
MEA UAE Business Awards 2024 - Travel Agency of the Year in Sharjah
LUXlife Awards 2024 - Best Premium Travel Agency in the UAE

T he Business Concept Customer Experience Awards 2024 - Best Travel Management Agency - Sharjah

Job Description

Key Responsibilities

• Deliver Exceptional Customer Service (and Achieve Sales Targets): Build strong rapport with clients and guide them through every step of their travel journey while meeting defined sales objectives.
• Provide Accurate Travel Counselling: Offer reliable, efficient, and prompt advice on flight options, routings, fares, itineraries, and travel requirements.
• Expert Ticketing: Confidently work in a GDS (Sabre preferred), low-cost carrier portals, B2B Airline Consolidators, or Airline NDC Portals to issue and re-issue tickets based on changing travel plans.
• Stay Current on Travel Requirements: Keep abreast of global travel restrictions and requirements to ensure compliance and smooth client experiences.
• Foster Long-Term Relationships: Engage with clients in a professional, courteous manner, tailoring solutions to meet their preferences and budget.
  

Requirements

• Education: Bachelor’s degree in Travel/Tourism, Marketing, Sales, Business, or related field.
• GDS Proficiency: Familiarity with at least one GDS system (Sabre preferred).
• Communication Skills: Excellent written and verbal communication abilities; superior interpersonal and social skills.
• Detail-Oriented & Organized: Capable of handling multiple bookings simultaneously without compromising accuracy.
• Experience: Prior work in a travel agency ( minimum of 2 years preferred), especially in sales and operations for international airline ticketing.
• Knowledge: A solid understanding of passport, visa, and health requirements for international travel.
• Added Advantages:
  
• Familiarity with CRM software, Office 365, and online booking platforms.
  
• Personal travel experiences that enhance your ability to counsel clients.
  
• On-the-Job Training: Strengthen your soft skills and gain expertise through group learning sessions & one-on-one coaching.
• Airline Seminars: Participate in airline trainings & seminars to stay up to date on industry trends and new technologies.
  
• Salary: Commensurate with experience and performance in outbound leisure travel consulting.
  
• Visa Sponsorship: UAE Residence Visa (if applicable) for candidates needing sponsorship.
  
• Career Growth: Opportunities to take on greater responsibility as you develop your skills and expertise.
  

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The Role
Position Title: Travel and Holiday Consultant” Salary: up to 8K AED all-inclusive depending on experience and qualifications Job Location: Dubai, UAE About the Client: A Dubai-based travel company with more than 20 years of experience delivering exceptional holiday experiences worldwide. Job Description: -Handle reservations for flights, hotels, tours, and holiday packages accurately and efficiently using travel booking platforms/software -Provide exceptional service to clients via phone, email, and chat; resolve inquiries, issues, and special requests promptly and professionally. -Ensure all bookings comply with airline, hotel, and regulatory requirements; prepare itineraries, tickets, and travel documents accurately. -Coordinate with sales, operations, and suppliers to confirm bookings, update availability, and provide management with booking trends and client feedback.

Requirements
-Open to Arabic nationalities; 32 years old and below. -Minimum 2–3 years as a Reservations Agent or in Travel & Tourism Customer Service -IATA certification is mandatory -Must be proficient in travel booking systems (GDS/online platforms) and Microsoft Office Suite.

About the company
RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

The Role
Position Title: Travel and Visa Consultant Employment Type: Full Time Salary: Up to 5,000 AED all-inclusive depending on experience and qualifications Job Location: Dubai, UAE About the Client: A Dubai-based travel company with more than 20 years of experience delivering exceptional holiday experiences worldwide. Job Description: • Manage end-to-end visa applications, renewals, and cancellations for travelers and verify documents, guide applicants on visa requirements, and ensure timely submission to UAE immigration authorities. • Maintain comprehensive records for all visa applications, track status updates, generate reports, and ensure accurate documentation for internal audits and regulatory compliance. • Liaise effectively with customers and government authorities, and external service providers; provide updates, resolve queries, and ensure a seamless visa experience for all stakeholders. • Track visa expiry dates, follow up on pending approvals, enforce UAE labor and immigration regulations, and proactively communicate deadlines and requirements to both staff and travelers.

Requirements
• Open to Asian nationalities preferably 35 years old and below. • Holder of bachelor’s degree in Travel and Tourism Management, Hospitality, Business Administration, or related field preferred. • 2–3 years of UAE experience in travel and tourism sector involving visa coordination or travel arrangements with strong knowledge of UAE immigration and visa procedures, including various entry types, renewals, and cancellation processes. • Immediate joiners are highly preferred and additional certifications in visa processing, immigration compliance, travel documentation, or tourism operations will be an advantage.

About the company
RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

The Role
Position Title: Travel and Visa Consultant Employment Type: Full Time Salary: up to 4,000 AED all-inclusive depending on experience and qualifications Job Location: Dubai, UAE About the Client: A Dubai-based travel company with more than 20 years of experience delivering exceptional holiday experiences worldwide. Job Description: • Manage end-to-end visa applications, renewals, and cancellations for both travellers and employees; verify documents, guide applicants on visa requirements, and ensure timely submission to UAE immigration authorities. • Maintain comprehensive records for all visa applications, track status updates, generate reports, and ensure accurate documentation for internal audits and regulatory compliance. • Liaise effectively with customers, employees, government authorities, and external service providers; provide updates, resolve queries, and ensure a seamless visa experience for all stakeholders. • Track visa expiry dates, follow up on pending approvals, enforce UAE labor and immigration regulations, and proactively communicate deadlines and requirements to both staff and travelers

Requirements
• Open to Asian nationals • 35 years old below • Bachelor’s degree in Business Administration, Hospitality, Tourism, or related field preferred • At least 2 years of UAE experience in administrative roles, preferably in HR, visa processing, travel, or tourism sectors. • Familiarity with UAE immigration and visa regulations is a must and experience with visa management systems or HRIS platforms is a plus.

About the company
RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

Senior Business Intelligence Consultant - Global Travel

Are you ready to embark on a thrilling adventure as a Senior Business Intelligence Consultant? Join our dynamic team based in Dubai, where you'll have the opportunity to travel the world, partnering with top-tier clients to unlock their data-driven potential.

The Day to Day

As a Senior Business Intelligence Consultant, you will be at the forefront of transforming businesses through advanced analytics, data management, and strategic insights. Your expertise in business intelligence and passion for delivering impactful solutions will make you an invaluable asset to our global clientele.

Responsibilities:

Collaborate closely with clients to understand their business objectives and challenges, and translate them into data-driven solutions.

Conduct in-depth data analysis, employing advanced techniques and tools to extract valuable insights and identify growth opportunities.

Design and develop robust business intelligence solutions, including data models, dashboards, and reports, to provide actionable insights to stakeholders.

Lead end-to-end project implementations, including requirements gathering, solution design, development, testing, and deployment.

Provide strategic guidance and consulting services to clients, advising on best practices, industry trends, and data-driven decision-making strategies.

Conduct workshops, trainings, and knowledge-sharing sessions to empower clients in utilizing business intelligence tools and technologies effectively.

Requirements:

Bachelor's or Master's degree in Computer Science, Data Science, Business Analytics, or a related field.

Minimum of 7 years of experience in business intelligence, data analytics, and consulting roles.

Strong expertise in Data Vault modeling technique, including the ability to design and implement Data Vault structures for scalable and flexible data integration.

Proficient in data visualization tools such as Tableau, Power BI, or QlikView.

Solid understanding of SQL, ETL processes, and data warehousing concepts.

Experience in building and optimizing Data Vault-based data warehouses, including the development of Data Vault models, satellite tables, and hub-link-schema relationships.

Familiarity with automation tools and frameworks for Data Vault modeling and development.

Strong knowledge of advanced analytics techniques, including predictive modeling, statistical analysis, and machine learning.

Proven track record of successfully delivering end-to-end business intelligence projects using Data Vault methodology and driving positive business outcomes.

Excellent communication and presentation skills, with the ability to effectively engage with clients at all levels of the organization.

Flexibility and willingness to travel extensively to client locations worldwide.

We value your expertise in Data Vault modeling technique as it plays a crucial role in our data integration and warehousing strategies. Join our team of talented consultants, and together, we'll revolutionize the way businesses harness the power of data.

Note: Please submit your resume, along with a cover letter detailing your relevant experience and your availability for international travel. Only shortlisted candidates will be contacted for further assessment.

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