What Jobs are available for Travel Staff in the United Arab Emirates?

Creating travel memories since 2002, Marcopolo Holidays offers a range of bespoke experiences for a diverse group of travelers. From families and adventure travelers to university study groups, and from escorted group tours to cruise experiences, we excel in curating travel packages and offer value-added services to suit your unique requirements. Our team of dedicated and experienced travel experts come with extensive industry knowledge offering personalized service with a warm and welcoming attitude. We pride ourselves on being the recipients of prestigious travel industry awards:
MEA UAE Business Awards 2023 - Most Experienced Travel Agency in Sharjah
MEA UAE Business Awards 2024 - Travel Agency of the Year in Sharjah
LUXlife Awards 2024 - Best Premium Travel Agency in the UAE
T he Business Concept Customer Experience Awards 2024 - Best Travel Management Agency - Sharjah
Job Description

Key Responsibilities:

• Foster long-term relationships by engaging with clients in a professional and courteous manner.
• Curate and deliver leisure travel experiences tailored to clients’ expectations and budgets.
• Support clients throughout their entire booking journey, from inquiry to trip completion.
• Handle multiple client inquiries and bookings simultaneously while maintaining accuracy and attention to detail.
• Collaborate with colleagues, vendors, and DMCs to ensure seamless service delivery.
• Contribute positively to a team-oriented environment by supporting colleagues and working collaboratively to achieve shared goals.

Skills & Expertise:

• Bachelor’s degree or higher.
• Proficiency in Office 365, at least one GDS system, Hotel BedBanks, and DMC interactions.
• Comfort with CRM software, online booking platforms, and virtual client engagement tools.
• Strong attention to detail and multitasking ability.
• Excellent communication, interpersonal, and listening skills.
• Passion for travel and a desire to learn about new destinations and cultures.
• Flexibility to accommodate client schedules and time zone differences.
• Sales and service orientation with a commitment to learning, innovation, and adapting to new technologies.
• Problem-solving skills and resourcefulness in handling unexpected challenges.
• Cultural sensitivity and a respect for diverse backgrounds and preferences.
• Resilience and professionalism under pressure.
• A team player with a collaborative mindset.

Preferred Experience:

• 2-5 years in sales and operations at a travel agency or tour operator, specializing in customized international holidays (with knowledge of air travel and visa facilitation).
• Fluency in written and spoken English.
• Benefit from in-house destination and airline product briefings and trainings.
• Develop soft skills through on-the-job training and coaching.
• Participate in travel industry events and seminars.
• Compensation aligned with experience as an outbound leisure travel consultant.
• UAE Residence Visa for applicants who require sponsorship.

Creating travel memories since 2002, Marcopolo Holidays offers a range of bespoke experiences for a diverse group of travelers.From families and adventure travelers to university study groups, and from escorted group tours to cruise experiences, we excel in curating travel packages and offer value-added services to suit your unique requirements.Our team of dedicated and experienced travel experts come with extensive industry knowledge offering personalized service with a warm and welcoming attitude. We pride ourselves on being the recipients of prestigious travel industry awards:
MEA UAE Business Awards 2023 - Most Experienced Travel Agency in Sharjah
MEA UAE Business Awards 2024 - Travel Agency of the Year in Sharjah
LUXlife Awards 2024 - Best Premium Travel Agency in the UAE

T he Business Concept Customer Experience Awards 2024 - Best Travel Management Agency - Sharjah

Key Responsibilities

• Deliver Exceptional Customer Service (and Achieve Sales Targets): Build strong rapport with clients and guide them through every step of their travel journey while meeting defined sales objectives.
• Provide Accurate Travel Counselling: Offer reliable, efficient, and prompt advice on flight options, routings, fares, itineraries, and travel requirements.
• Expert Ticketing: Confidently work in a GDS (Sabre preferred), low-cost carrier portals, B2B Airline Consolidators, or Airline NDC Portals to issue and re-issue tickets based on changing travel plans.
• Stay Current on Travel Requirements: Keep abreast of global travel restrictions and requirements to ensure compliance and smooth client experiences.
• Foster Long-Term Relationships: Engage with clients in a professional, courteous manner, tailoring solutions to meet their preferences and budget.
  

• Education: Bachelor’s degree in Travel/Tourism, Marketing, Sales, Business, or related field.
• GDS Proficiency: Familiarity with at least one GDS system (Sabre preferred).
• Communication Skills: Excellent written and verbal communication abilities; superior interpersonal and social skills.
• Detail-Oriented & Organized: Capable of handling multiple bookings simultaneously without compromising accuracy.
• Experience: Prior work in a travel agency ( minimum of 2 years preferred), especially in sales and operations for international airline ticketing.
• Knowledge: A solid understanding of passport, visa, and health requirements for international travel.
• Added Advantages:
  
• Familiarity with CRM software, Office 365, and online booking platforms.
  
• Personal travel experiences that enhance your ability to counsel clients.
  
• On-the-Job Training: Strengthen your soft skills and gain expertise through group learning sessions & one-on-one coaching.
• Airline Seminars: Participate in airline trainings & seminars to stay up to date on industry trends and new technologies.
  
• Salary: Commensurate with experience and performance in outbound leisure travel consulting.
  
• Visa Sponsorship: UAE Residence Visa (if applicable) for candidates needing sponsorship.
  
• Career Growth: Opportunities to take on greater responsibility as you develop your skills and expertise.
  

**Please submit your application with subject line as for the Job applying for,and if you only MEET the requirements. Interested candidates may submit their CV, /Resume,passport, visa copy, notice period and salary expectations to **

Summary:

The Travel Coordinator is responsible for ensuring efficient, cost-effective, and high-quality travel arrangements for Richemont employees. This role focuses on monitoring travel bookings made by staff, maintaining service quality standards, and acting as a point of contact for staff complaints and concerns related to travel services. The Travel Coordinator will not be directly responsible for booking travel.

Key Responsibilities:

• Travel Monitoring & Quality Control:
  • Monitor travel arrangements booked by staff members (via being copied on communications) to ensure compliance with company policy and employee needs.
  • Proactively identify potential issues or deviations from company travel policies in staff-booked travel.
  • Develop and implement service quality standards and metrics for travel services, focusing on the booking process and vendor performance.
  • Conduct regular audits of travel arrangements to ensure compliance with company policies and quality standards.
  • Gather feedback from employees on their travel experiences and use this information to improve service delivery.
• Serve as the primary point of contact for staff complaints and concerns related to travel services.
• Investigate and resolve travel-related issues promptly and effectively, even when the booking was self-managed.
• Document all complaints and resolutions in a clear and organized manner.
• Escalate complex or unresolved issues to the appropriate stakeholders.
• Policy Compliance:
  • Ensure all travel arrangements comply with company travel policies and procedures.
  • Stay up-to-date on changes to travel policies and regulations.
  • Educate employees on travel policies and best practices.
  • Provide guidance and clarification to staff members regarding travel policies and booking procedures.
• Build and maintain strong relationships with travel vendors.
• Evaluate vendor performance and provide feedback, even when staff members are booking directly.
• Negotiate contracts and service agreements with vendors (though not directly booking).
• Reporting and Analysis:
  • Prepare regular reports on travel activity and service quality.
  • Analyze travel data to identify trends and opportunities for improvement.
  • Provide recommendations to management on ways to optimize travel services, including potential changes to self-booking policies or vendor selection.
• Experience:
  • Experience in travel coordination, corporate travel management, or a related role is a added plus.
  • Experience in service quality control and complaint resolution.
• Skills:
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and conflict-resolution skills.
  • Familiarity with travel booking systems
  • Strong organizational and time-management skills.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Other:
  • Ability to handle sensitive and confidential information with discretion.
  • Customer-focused attitude and a commitment to providing excellent service.
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ASRS is seeking an experienced Travel Coordinator to join our dynamic team in Abu Dhabi. This role is essential in ensuring smooth and efficient travel operations for employees and contractors, especially those working on engineering-related assignments. The ideal candidate will be highly organized, detail-oriented, and capable of handling travel arrangements across multiple locations while managing vendor relationships and ensuring compliance with company travel policies.

Coordinate and manage end-to-end travel arrangements including flight bookings, hotel accommodations, visas, and transportation.
Maintain detailed travel records and ensure timely distribution of itineraries and travel documents.
Liaise with internal departments and external vendors to ensure cost-effective travel planning.
Monitor travel policy compliance and resolve any travel-related issues or emergencies.
Provide support for travel budgeting, forecasting, and cost optimization initiatives.
Stay updated on travel restrictions, airline policies, and visa regulations relevant to the UAE and other destinations.
Assist in organizing travel for large-scale mobilization or project deployments.

Responsible for managing full-cycle group flight mobilization and demobilization processes for various projects, including educational and Oil & Gas offshore deployments in the UAE.
Coordinate flights, hotel bookings, ground transport, and visa documentation to meet project schedules and client requirements.
Skilled in GDS platforms (Galileo, Amadeus, Sabre) and corporate TMC B2B and B2C booking tools.
Experienced in vendor negotiations and RFP processes for airline and travel services.
Proficient in visa and international travel documentation requirements.

Al Sahraa Recruitment Services (ASRS) is a trusted name in the Human Resources and recruitment industry, dedicated to connecting top-tier talent with organizations across various sectors in the UAE. Headquartered in Abu Dhabi, our mission is to provide reliable, professional, and customized HR solutions to meet evolving business needs. We value integrity, commitment, and excellence in every service we deliver, helping both employers and job seekers reach their full potential.

The incumbent will be responsible for driving the business growth of Rivoli Group’s brands within Duty Free/Travel retail accounts in UAE, Qatar, Bahrain and Oman. The role involves fostering key relationships, optimizing business opportunities, and ensuring that the brands achieve their sales and market objectives while maintaining high standards of service and product representation.

Business Development & Relationship Management:

• Building and maintaining strong relationships with key stakeholders in Duty Free and other travel retail accounts across the UAE, Qatar, Bahrain and Oman
• Identifying and developing new business opportunities to expand the brand's footprint within the travel retail sector while leveraging existing relationships
• Driving sales growth in the travel retail segment
• Monitoring and analyzing sales performance, ensuring the achievement of budgeted revenue and profitability
• Collaborating with internal brand teams to align sales strategies

Marketing & Promotions

• Working closely with brand and marketing teams to design and implement promotional activities tailored to travel retail audiences
• Ensuring optimal brand visibility and merchandising standards at all travel retail points of sale

Operations & Logistics

• Overseeing the operational aspects, including inventory management, stock replenishment, and ensuring customer service and operational standards
• Coordinating with supply chain and logistics teams to ensure timely delivery and availability of stock

• Arabic Language proficiency (spoken & written) is preferable for this role
• Bachelor’s or Master’s degree in business management or associated streams from a reputed institute
• At least 6-8 years of relevant brand management and operations experience in travel retail, luxury or high-end retail
• Excellent communication and interpersonal skills

Are you ready to embark on a thrilling adventure as a Senior Business Intelligence Consultant? Join our dynamic team based in Dubai, where you'll have the opportunity to travel the world, partnering with top-tier clients to unlock their data-driven potential.

As a Senior Business Intelligence Consultant, you will be at the forefront of transforming businesses through advanced analytics, data management, and strategic insights. Your expertise in business intelligence and passion for delivering impactful solutions will make you an invaluable asset to our global clientele.

Collaborate closely with clients to understand their business objectives and challenges, and translate them into data-driven solutions.

Conduct in-depth data analysis, employing advanced techniques and tools to extract valuable insights and identify growth opportunities.

Design and develop robust business intelligence solutions, including data models, dashboards, and reports, to provide actionable insights to stakeholders.

Lead end-to-end project implementations, including requirements gathering, solution design, development, testing, and deployment.

Provide strategic guidance and consulting services to clients, advising on best practices, industry trends, and data-driven decision-making strategies.

Conduct workshops, trainings, and knowledge-sharing sessions to empower clients in utilizing business intelligence tools and technologies effectively.

Bachelor's or Master's degree in Computer Science, Data Science, Business Analytics, or a related field.

Minimum of 7 years of experience in business intelligence, data analytics, and consulting roles.

Strong expertise in Data Vault modeling technique, including the ability to design and implement Data Vault structures for scalable and flexible data integration.

Proficient in data visualization tools such as Tableau, Power BI, or QlikView.

Solid understanding of SQL, ETL processes, and data warehousing concepts.

Experience in building and optimizing Data Vault-based data warehouses, including the development of Data Vault models, satellite tables, and hub-link-schema relationships.

Familiarity with automation tools and frameworks for Data Vault modeling and development.

Strong knowledge of advanced analytics techniques, including predictive modeling, statistical analysis, and machine learning.

Proven track record of successfully delivering end-to-end business intelligence projects using Data Vault methodology and driving positive business outcomes.

Excellent communication and presentation skills, with the ability to effectively engage with clients at all levels of the organization.

Flexibility and willingness to travel extensively to client locations worldwide.

We value your expertise in Data Vault modeling technique as it plays a crucial role in our data integration and warehousing strategies. Join our team of talented consultants, and together, we'll revolutionize the way businesses harness the power of data.

Note: Please submit your resume, along with a cover letter detailing your relevant experience and your availability for international travel. Only shortlisted candidates will be contacted for further assessment.

Driving business growth and brand visibility across Travel Retail accounts in the UAE, Qatar, Bahrain, and Oman through strong relationship management, tracking sales performance, and coordinating effectively with marketing and operations teams. The role focuses on expanding market presence, executing promotions, and ensuring smooth retail operations.

Business Development & Relationship Management

• Building and maintaining strong relationships with key stakeholders in Duty Free and other travel retail accounts across the UAE, Qatar, Bahrain and Oman
• Identifying and developing new business opportunities to expand the brand's footprint within the travel retail sector while leveraging existing relationships
• Driving sales growth in the travel retail segment
• Monitoring and analyzing sales performance, ensuring the achievement of budgeted revenue and profitability
• Collaborating with internal brand teams to align sales strategies

Marketing & Promotions

• Working closely with brand and marketing teams to design and implement promotional activities tailored to travel retail audiences
• Ensuring optimal brand visibility and merchandising standards at all travel retail points of sale

Operations & Logistics

• Overseeing the operational aspects, including inventory management, stock replenishment, and ensuring customer service and operational standards
• Coordinating with supply chain and logistics teams to ensure timely delivery and availability of stock

• Bachelor’s or Master's Degree in Business Management or related streams from a reputed institute
• At least 2-3 years of relevant brand management & operationsexperience in the retail industry
• Excellent communication and presentation skills
• Strong organizing and planning skills
• Well versed in MS Office (Excel, PowerPoint)