119 Ux Researcher jobs in the United Arab Emirates
UX Researcher
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Job Description
About Alaan
*Alaan is the Middle East's first AI-powered spend management platform, built to help businesses save time and money. *
Our all-in-one solution combines smart corporate cards, real-time expense tracking, AI-powered automation, seamless accounting integrations, and deep financial insights- designed to simplify finance operations and maximize control over company spend.
Founded in 2022, Alaan is already the trusted partner of over 1,300 leading businesses across the UAE, including G42, Careem, McDonald's, Tabby, Al Barari, Rove Hotels, Rivoli, and CarSwitch. Together, our customers have saved over AED 100 million with Alaan.
In just three years, Alaan has become the #1 expense management platform in the Middle East- and we've done it while becoming profitable.
Backed by Y Combinator and top global investors- including founders and executives of leading startups- Alaan is built by a world-class team from McKinsey, BCG, Goldman Sachs, Barclays, Zomato, Careem, Rippling, and other high-growth companies.
We're not just building software. We're reimagining how finance works for modern businesses across the region.
About The Role
Alaan is a next-generation spend management platform built for the Middle East. We're not just another fintech company - we are a design-first organization where building with users, incorporating feedback, and iterating relentlessly are our core values. We are committed to delivering a world-class, seamless user experience that empowers businesses to manage their finances smarter.
To deepen our commitment to user-centricity, we are hiring our
*first UX Researcher *
- a greenfield opportunity to build the research function from the ground up and become the definitive voice of the customer at Alaan.
As the founding UX Researcher, you'll bridge the gap between our users and our product. You'll work intimately with Product, Design, and Engineering teams to ensure every feature we build is rooted in a deep understanding of user needs, behaviors, and challenges. Beyond research execution, you'll be a
*strategic partner and advocate for the user *
, shaping the future of fintech in the UAE and Saudi region
What You'll Do
- Own: Partner with product and design leadership to identify knowledge gaps, define research questions, and prioritize a roadmap aligned with business goals.
- Discover: Conduct ethnographic and contextual field research—observe finance teams in action and uncover unmet or unarticulated needs.
- Execute: Plan, recruit, and run qualitative and quantitative studies across the product cycle, from generative discovery to usability testing and post-launch validation.
- Synthesize: Turn complex findings into clear, actionable insights via reports, workshops, journey maps, and personas—shaping both design and strategy.
- Build: Establish the systems, tools, and best practices for research at Alaan, including participant pipelines, repositories, and education for cross-functional partners.
- Champion: Be the relentless voice of the customer in every room, ensuring user needs guide both product and business decisions
What We Are Looking For
- Experience: 3–5 years in a UX Research role, preferably in B2B, SaaS, or FinTech.
- Research Skills: A strong portfolio showing proficiency in multiple methods (e.g., interviews, contextual inquiry, surveys, usability testing, heuristic evaluation) and demonstrable impact on product direction.
- Ownership: Proven ability to work autonomously with high ownership and thrive in ambiguity while creating clarity and structure.
- Collaboration & Storytelling: Exceptional ability to communicate insights and influence diverse teams—technical and non-technical alike.
- Ethics: Strong ethical compass for managing participant data and confidentiality.
- Location: Based in Dubai, or based in India and open to relocation.
- Bonus Fit: Experience as a founding researcher in startups, familiarity with the fintech sector, knowledge of Middle Eastern business culture, and proficiency in Arabic or other regional languages
What's in it for you
- Contribute to building the Middle East's most beloved fintech brand from the ground up
- Benefit from a role with significant ownership and accountability
- Thrive in a flexible hybrid culture with ample work-life balance
- Participate in exciting offsite events
- Competitive salary and equity
- Enjoy additional perks like travel allowances, gym memberships, and more
Please fill up this form to complete your application with us
UX Researcher
Posted today
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Role Overview:
As an Experience UX Researcher, you will shape how Pay10 anticipates and understands the needs of its ( future ) users and transforms those insights into product strategies. You will lead end-to end research initiatives and partner closely with Product, Design, and Engineering to craft experiences that are intuitive, inclusive, and future-proof.
Key Responsibilities
- Lead Research Strategy
: Define and drive the research vision across Pay10's consumer and merchant products. - Conduct End-to-End Research
: Plan, Execute, and Synthesize qualitative and quantitative studies (field studies, usability testing, diary studies, surveys, ethnographic research, etc.). - Cross-Functional Collaboration
: Partner closely with Product Managers and UX Designers to align research insights with product priorities and design direction, ensuring solutions are both user-centred and business-relevant. - Influence Product Roadmaps
: Translate insights into actionable product opportunities, working closely with product managers, UX designers, data scientists, and engineers. - Frameworks & Tools
: Build frameworks (journey maps, opportunity framing, experience audits) to align teams on user needs and opportunities. - Leadership
: Advocate for research-driven decision-making. - Executive Communication
: Present insights and recommendations to senior leadership in compelling, data-driven narratives. - Domain Focus
: Bring a strong understanding of fintech/payment experiences such as onboarding, transaction flows, accounting sync, reporting dashboards, and AI driven insights.
Basic Qualifications (The must have):
- Hands-on experience applying customer-centred research techniques to shape product definitions and influence design decisions.
- Ability to define, plan, and execute research studies, including setting objectives, goals, and timelines; developing sampling strategies; and selecting the right quantitative and/or qualitative data collection methods.
- A portfolio showcasing research that led to meaningful product or customer insights, with examples highlighting research goals, methodologies, process, personal role, data visualization, and clearly articulated insights that influenced outcomes.
- Expert presentation and storytelling skills, with the ability to translate complex or technical findings into simple, compelling narratives for customers, product management, and design stakeholders.
- Strong project management skills with the ability to handle multiple initiatives in parallel while maintaining quality and focus.
UX Researcher
Posted today
Job Viewed
Job Description
About Alaan
Alaan is the Middle East's first AI-powered spend management platform, built to help businesses save time and money.
Our all-in-one solution combines smart corporate cards, real-time expense tracking, AI-powered automation, seamless accounting integrations, and deep financial insights- designed to simplify finance operations and maximize control over company spend.
Founded in 2022, Alaan is already the trusted partner of over 1,300 leading businesses across the UAE, including G42, Careem, McDonald's, Tabby, Al Barari, Rove Hotels, Rivoli, and CarSwitch. Together, our customers have saved over AED 100 million with Alaan.
In just three years, Alaan has become the #1 expense management platform in the Middle East- and we've done it while becoming profitable.
Backed by Y Combinator and top global investors- including founders and executives of leading startups- Alaan is built by a world-class team from McKinsey, BCG, Goldman Sachs, Barclays, Zomato, Careem, Rippling, and other high-growth companies.
We're not just building software. We're reimagining how finance works for modern businesses across the region.
About the role
Alaan is a next-generation spend management platform built for the Middle East. We're not just another fintech company - we are a design-first organization where building with users, incorporating feedback, and iterating relentlessly are our core values. We are committed to delivering a world-class, seamless user experience that empowers businesses to manage their finances smarter.
To deepen our commitment to user-centricity, we are hiring our first UX Researcher - a greenfield opportunity to build the research function from the ground up and become the definitive voice of the customer at Alaan.
As the founding UX Researcher, you'll bridge the gap between our users and our product. You'll work intimately with Product, Design, and Engineering teams to ensure every feature we build is rooted in a deep understanding of user needs, behaviors, and challenges. Beyond research execution, you'll be a strategic partner and advocate for the user, shaping the future of fintech in the UAE and Saudi region
What you'll do- Own: Partner with product and design leadership to identify knowledge gaps, define research questions, and prioritize a roadmap aligned with business goals.
- Discover: Conduct ethnographic and contextual field research—observe finance teams in action and uncover unmet or unarticulated needs.
- Execute: Plan, recruit, and run qualitative and quantitative studies across the product cycle, from generative discovery to usability testing and post-launch validation.
- Synthesize: Turn complex findings into clear, actionable insights via reports, workshops, journey maps, and personas—shaping both design and strategy.
- Build: Establish the systems, tools, and best practices for research at Alaan, including participant pipelines, repositories, and education for cross-functional partners.
- Champion: Be the relentless voice of the customer in every room, ensuring user needs guide both product and business decisions
- Experience: 3–5 years in a UX Research role, preferably in B2B, SaaS, or FinTech.
- Research Skills: A strong portfolio showing proficiency in multiple methods (e.g., interviews, contextual inquiry, surveys, usability testing, heuristic evaluation) and demonstrable impact on product direction.
- Ownership: Proven ability to work autonomously with high ownership and thrive in ambiguity while creating clarity and structure.
- Collaboration & Storytelling: Exceptional ability to communicate insights and influence diverse teams—technical and non-technical alike.
- Ethics: Strong ethical compass for managing participant data and confidentiality.
- Location: Based in Dubai, or based in India and open to relocation.
- Bonus Fit: Experience as a founding researcher in startups, familiarity with the fintech sector, knowledge of Middle Eastern business culture, and proficiency in Arabic or other regional languages
- Contribute to building the Middle East's most beloved fintech brand from the ground up
- Benefit from a role with significant ownership and accountability
- Thrive in a flexible hybrid culture with ample work-life balance
- Participate in exciting offsite events
- Competitive salary and equity
- Enjoy additional perks like travel allowances, gym memberships, and more
UX Researcher/Designer
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Goaco is a global digital consultancy delivering secure digital transformation, cyber security, software development, data and AI services across the UK public sector and the Middle East. We are looking for a UX Researcher/Designer to join a growing UCD profession. You'll be working on interesting large-scale Government and private sector projects.
ROLE OBJECTIVE:
We are seeking an experienced UX professional with Research and Design skills who has a successful track record in working within agile, multidisciplinary teams to rapidly develop and iterate user-centred design concepts for complex services and transformation programmes. The successful candidate will be skilled leading the end-to-end user research and creating low to high-fidelity prototypes, producing user journeys, wireframes, and navigation schemas.
RESPONSIBILITIES:
User Research & Insight
- Plan and conduct user research activities to ethical standards, ensuring alignment with project goals across discovery, alpha, beta, and live stages.
- Identify, prioritise, and advocate for user needs, making sure they are central to service design and delivery.
- Analyse and synthesise research data into clear insights that inform design decisions and business priorities.
- Communicate research findings effectively to multidisciplinary teams and senior stakeholders, influencing direction and strategy.
Design & Prototyping
- Translate research insights into design solutions, from low- to high-fidelity prototypes
- Produce user journey maps, sitemaps, navigation schemas, wireframes, and other design artefacts that guide development.
- Design intuitive and inclusive experiences across different channels, devices, browsers, and technologies.
- Ensure all designs meet accessibility, security, and legal requirements.
Collaboration & Best Practice
- Work in agile, multidisciplinary teams to rapidly develop and iterate design concepts for complex services and transformation programmes.
- Engage stakeholders at all levels to understand requirements, gather feedback, and build consensus around design solutions.
- Champion user-centred design, promoting best practice in interaction design, accessibility, and reusable components.
- Contribute to Goaco's growing user-centred design community of practice by sharing expertise, developing standards, and mentoring colleagues.
Design Rationale
- Be confident in articulating and defending design decisions, backed by research, data, and evidence.
- Promote a consistent, high-quality user experience across Goaco and client projects.
EXPERIENCE REQUIRED:
User Research & Insight
- Proven experience applying a range of user research methods at different stages of the service lifecycle (discovery, alpha, beta, live or double diamond).
- Ability to synthesise research findings into clear, actionable insights that influence design, policy, and strategy.
- Experience researching diverse and hard-to-reach audiences to deliver accessible and inclusive services.
- Strong communicator, able to present research in an engaging way that drives design and decision-making.
Design & Prototyping
- Hands-on experience creating user-centred design deliverables such as user journeys, prototypes, and wireframes to explain complex problems and solutions.
- Evidence of using rapid prototyping tools (e.g., Figma, Sketch, Axure).
- Strong understanding of design thinking and the ability to apply frameworks pragmatically to solve user problems.
- Evidence-based design approach: testing assumptions, iterating quickly, and ensuring designs are simple, feasible, and user-focused.
Collaboration & Ways of Working
- Experience working in agile, multidisciplinary teams, aligning research and design with agile workflows across the full development lifecycle.
- Comfortable working in an open, iterative, and collaborative way, co-creating solutions with colleagues and stakeholders.
- Skilled at managing stakeholders, including engaging senior leaders, influencing decision-making, and escalating issues where needed.
- Ability to champion accessibility and inclusion, advising teams on best practice across channels and devices.
Consultancy & Stakeholder Engagement
- Experience engaging with clients and stakeholders, understanding their needs, and providing clear, evidence-led advice.
- Ability to advocate for user-centred design and build buy-in with non-specialist audiences, including senior stakeholders.
- Strong collaboration and consultancy skills, caring about client outcomes and long-term service quality.
User Experience
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Flex Dental offers a revolutionary dental software solution that helps dentists modernize their communication with patients, reduce their team's workload, increase treatment acceptance, boost payment collection, and more. Flex provides a complete set of tools to allow practices to seamlessly communicate with their patients, improving the experience for the staff as well as the patient. Features include, but are not limited to: Online Scheduling, Appointment Reminders, Patient Forms, Two Way Texting, Online Payments, Review Requests, Reporting and Insurance Verification.
Due to recent and ongoing growth, we are looking to expand our team to share with even more offices how Flex can benefit them.
Position OverviewWe are seeking a US based User Experience Designer who is excited about the opportunity to work with a high growth company that is positioned to dominate a relatively untapped market.
We are looking for a motivated and passionate User Experience (UX) Designer to join our product team. In this role, you'll take ownership of the design process from concept to execution, translating user needs and business goals into clear, user-friendly wireframes, prototypes, and interface designs. You'll work closely with product owners, developers, customers and other stakeholders to ensure our software is intuitive, accessible, modern and visually consistent.
Responsibilities:
- Effectively communicate and collaborate with product owners, software developers and customers to gather and understand user requirements
- Design and iterate on user flows, wireframes, mockups, and prototypes using Figma
- Conduct customer research to validate design decisions using a variety of methods and tools to obtain both qualitative and quantitative feedback
- Apply UX best practices and design thinking principles to improve the customer experience
- Take a pragmatic approach to design, balancing high-quality user experiences with iterative developments cycles and the need to ship quickly
- Create and maintain a scalable design system and ensure design consistency across the platform
- Participate in cross-functional meetings to provide design input and ensure alignment with product goals
- Incorporate results and feedback back into the product design process
- Posses the organizational skills to manage tasks required to see a project through to completion, while balancing multiple concurrent projects
- Ability to follow standard operating procedures in every stage of the development process, ensuring all project work is captured and organized accordingly
Qualifications and Skills:
- 3+ years of experience as a UX Designer or in a similar role, preferably in a SaaS or tech-focused environment
- Strong proficiency in Figma, including component design, prototyping, and collaboration tools
- Solid understanding of user-centered design principles, responsive design, and usability best practices
- Experience working with Agile development teams
- Proven ability to balance UX quality with time-to-market demands in a fast-paced SaaS environment
- Excellent communication and collaboration skills
- Strong portfolio demonstrating your UX process and high-quality design solutions
User Experience Designer
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Title: Senior Designer in Multimedia(UX-UI Designer)
Location: Dubai
Salary: AED 10,000
About the job
We are seeking a talented and experienced
Multimedia UI/UX Graphic Designer
to take ownership of our visual identity and ensure brand consistency across all internal and external communications. The ideal candidate will have a strong background in design principles, layout creation, and corporate branding standards, as well as the ability to guide and mentor junior designers while collaborating with cross-functional teams.
Key Responsibilities
Concept & Design Development
- Create design concepts, sample layouts, and final assets based on corporate branding guidelines and layout principles.
- Translate creative strategies into viable design solutions for various projects.
Collaboration & Mentorship
- Work closely with the design team and cross-functional stakeholders to deliver innovative visual solutions.
- Mentor and guide junior designers, providing feedback and ensuring design quality.
Production of Visual Assets
- Design and produce a diverse range of marketing and communication materials, including:
- Brand identities & logos
- Presentations & email campaigns
- Illustrations, icons, diagrams
- Brochures, reports, event displays
- Advertisements, signage, trade show booths
- Digital assets for websites and social media
Quality Control & Standards
- Supervise project execution to ensure adherence to brand standards and high design quality.
- Contribute to developing and updating corporate design templates, image libraries, and other resource tools.
Vendor & Contractor Coordination
- Collaborate with external vendors (photographers, illustrators, printers) to ensure consistent quality and timely delivery.
Trend Awareness & Compliance
- Stay up to date with international design trends and recommend innovative approaches while ensuring compliance with industry and corporate standards.
Brand Governance
- Maintain visual continuity and brand recognition across all channels, materials, and campaigns.
- Help set and monitor graphic standards and guidelines for the organization.
Qualifications & Skills
- Bachelor's degree in Graphic Design, Visual Communication, or related field.
- 5–8 years of professional experience in graphic design (corporate or agency environment preferred).
- Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) and other design tools.
- Strong portfolio showcasing branding, digital, and print work.
- Excellent communication and presentation skills.
- Knowledge of print production, file preparation, and vendor coordination.
- Ability to manage multiple projects simultaneously with attention to detail.
- Experience leading or mentoring a small design team is an advantage.
- Awareness of regional cultural sensitivities and ability to design with them in mind.
User Experience Designer
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UI UX DESIGNER (Illustration, Presentation & UI/UX)
Parameta Technology – Dubai, UAE (Hybrid/Remote)
About Parameta
Parameta Technology is a leading digital solutions agency in Dubai, creating innovative software, immersive user experiences, and cutting-edge design for clients across MENA. We combine agile methodologies, deep technical expertise, and human-centered design to deliver products that delight users and drive business results.
Overview
We are looking for a creative and detail-oriented
UI/UX Designer
to craft world-class interfaces and experiences for our web and mobile products. You'll work closely with product owners, developers, and marketing to translate ideas into elegant, user-centered designs that support rapid growth.
Key Responsibilities
- Lead end-to-end design for web and mobile apps: wireframes, prototypes, high-fidelity visuals.
- Conduct user research, persona development, and usability testing.
- Create and maintain design systems, component libraries, and style guides.
- Collaborate with product and engineering teams to ensure smooth design handoff and implementation.
- Apply UX best practices to improve engagement, retention, and conversion rates.
- Stay current with design trends, emerging tools, and accessibility standards.
Preferred Plus
- Experience designing for fintech, proptech, or blockchain/Web3 products.
- Ability to produce quick micro-animations or motion graphics & graphic design.
Other add-ons
- Illustration & Branding
- Conceptualize and create custom illustrations, icons, and visual assets that align with brand guidelines.
- Develop and evolve brand identity systems, ensuring consistency across digital and print touchpoints.
Presentation Design
- Produce high-impact pitch decks, sales presentations, and investor materials.
- Craft compelling storyboards and layouts that distill data and narratives into visually engaging slides.
UI/UX Design
- Lead end-to-end UI/UX design for web and mobile applications: wireframes, prototypes, and high-fidelity mockups.
- Conduct user research sessions and iterate on designs based on feedback and usability testing results.
- Collaborate with developers to ensure pixel-perfect implementation and responsive design.
Team Leadership & Mentorship
- Coach and review work of junior/mid-level designers, fostering growth and elevating team output.
- Own design critiques and provide actionable feedback.
Cross-Functional Collaboration
- Partner with Product Owners, Engineers, and Marketing to ensure cohesive brand storytelling and technical feasibility.
- Participate in agile ceremonies (sprint planning, stand-ups, retrospectives) to align design with development cycles.
Requirements
- Bachelor's degree in Graphic Design, Visual Communications, Interaction Design, or related field.
- 5+ years of professional experience in illustration, presentation design, and UI/UX.
- Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) and Figma/Sketch/Adobe XD.
- Strong portfolio showcasing:
- Custom illustrations and iconography
- High-impact presentations
- End-to-end UI/UX projects with user-centered outcomes
- Solid understanding of design systems, typography, color theory, and layout principles.
- Familiarity with HTML/CSS and responsive design best practices.
- Excellent communication skills in English; Arabic proficiency a plus.
What We Offer
- Competitive salary and performance bonuses.
- Vibrant international team culture with regular social and learning events.
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User Experience Designer
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We are seeking a skilled Front-End Engineer to collaborate with our product designers in creating exceptional user experiences for millions of people worldwide.
Job DescriptionOur team is responsible for developing new features and prototypes, working closely with business stakeholders to define and implement elegant solutions to complex problems.
As a Front-End Engineer, you will be maintaining visual guidelines and ensuring consistency throughout the app, fast prototyping of new user interactions and iteration based on feedback from peers.
Key Responsibilities:- Collaborate with designers to develop new features and prototypes.
- Work with business stakeholders to define and implement elegant solutions to complex problems.
- Maintain visual guidelines and ensure consistency throughout the app.
- Fast prototyping of new user interactions and iteration based on feedback from peers.
- Proficiency in ReactJS and its ecosystem, including Styled components and Webpack module bundler.
- Understanding of software development principles, code quality and testing techniques.
- Experience collaborating on software projects with design and backend aspects.
- Quick learning skill with an ambitious and results-driven personality.
- Excellent communication and organisational skills.
- Able to work well as part of a team in a fast-paced environment.
- A GitHub account with some cool projects in it.
This role offers the opportunity to work on exciting projects, collaborate with talented individuals, and contribute to the development of innovative financial products. If you're passionate about technology, user experience, and teamwork, this could be the perfect fit for you.
User Experience Designer
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Job Title: User Experience Designer
We are seeking an experienced professional to design and develop user interfaces for AI products.
Key Responsibilities:
- Develop and optimize user interfaces for AI products.
- Collaborate with cross-functional teams to implement design concepts.
- Integrate frontend applications with backend services via RESTful APIs and GraphQL.
- Conduct code reviews, implement best practices, and ensure code quality.
- Optimize application performance through lazy loading, code splitting, and asset management.
- Mentor junior engineers, fostering continuous learning.
Skills and Qualifications:
- Bachelor's degree in Computer Science or related field.
- Minimum 3 years of frontend experience, ideally with AI-driven applications.
- Strong communication skills and ability to work collaboratively.
- Portfolio of previous frontend projects.
Preferred Qualifications:
- Knowledge of UI/UX principles and experience in high-performance application optimization.
As a member of our team, you will have the opportunity to collaborate with others and contribute to the development of innovative AI products.
What We Offer:
- A dynamic and collaborative work environment.
- The opportunity to work on cutting-edge AI projects.
- A competitive salary and benefits package.
User Experience Specialist
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Job Title: Front-End Developer
We are seeking a skilled and experienced front-end developer to join our team.
About the Role:
The successful candidate will have a strong background in front-end technologies and be passionate about creating intuitive and engaging user interfaces.
Responsibilities:
- Design and develop visually appealing and user-friendly web applications using front-end technologies such as HTML, CSS, and JavaScript.
- Work closely with back-end developers to ensure seamless integration of front-end and back-end systems.
- Collaborate with designers to bring design concepts to life.
- Stay up-to-date with the latest front-end technologies and best practices.
Requirements:
- Strong problem-solving skills and attention to detail.
- Excellent communication and teamwork skills.
- Ability to work in a fast-paced environment and manage multiple projects simultaneously.
- Understanding of SEO principles, web accessibility, and technical writing (bonus).
- Experience with CI/CD pipelines (bonus).
Bonus Points:
- Knowledge of Agile methodologies.
- Experience with version control systems such as Git.
- Proficiency in at least one front-end framework such as React or Angular.
What We Offer:
A dynamic and supportive work environment that fosters growth and development. Opportunities for professional growth and advancement. A competitive salary and benefits package.