90 Warehouse Operatives jobs in the United Arab Emirates

The Customer Service Coordinator will play a vital role in managing and coordinating customer orders from receipt to delivery, ensuring accuracy, efficiency, and excellent customer service. This position involves close collaboration with internal teams such as Sales, Logistics, and Finance, as well as external stakeholders, to ensure timely and accurate order fulfillment.

• Process customer orders in the enterprise resource planning system with precision and speed.
• Verify order details, including pricing, quantities, and delivery schedules, to ensure seamless order processing.
• Monitor order status and proactively address any issues or delays to maintain customer satisfaction.
• Serve as the primary point of contact for customers regarding order inquiries, changes, and updates, providing timely and professional responses.
• Collaborate closely with the Sales team to ensure alignment on customer requirements and deliver exceptional customer experiences.
• Work with the Logistics team to arrange shipments and track deliveries, streamlining the order fulfillment process.
• Identify opportunities to enhance order processing workflows and contribute to cross-functional projects that drive operational efficiency.

• A bachelor's degree in business administration or a related field is preferred.
• One to three years of experience in order processing, customer service, or a related role.
• Proficiency in the enterprise resource planning system and Microsoft Office Suite.
• Strong organizational and multitasking abilities to manage multiple orders and priorities.
• Excellent communication and interpersonal skills to build strong relationships with customers and colleagues.
• Attention to detail and problem-solving mindset to resolve complex order-related issues.

Job Title: Order Fulfillment Coordinator

The primary objective of this role is to ensure seamless order processing and timely delivery. Key responsibilities include:

1. Responding promptly to customer inquiries through multiple channels.
2. Verifying the accuracy of received orders in the ERP system prior to cutoff time.
3. Conducting regular checks for duplicate, missing, or modified orders.
4. Maintaining close collaboration with Sales, Warehouse, Distribution, and Finance teams to guarantee 100% delivery.
5. Ensuring daily reconciliation between processed orders and those received via email, phone, or fax.
6. Tracking pending orders and coordinating with the distribution team to ensure timely delivery.
7. Investigating and resolving customer queries while escalating issues as necessary.
8. Taking ownership of queries and working proactively to resolve them efficiently.

This role requires a high level of organization, communication, and technical skills. Proficiency in using ERP software, data entry, MS Office, and typing are essential. Additionally, employees should possess good communication and organizational skills, with a strong attention to detail and accuracy.

Diploma or Bachelor's degree in any related field is required. Experience in FMCG industry, especially in order processing, customer service, or data entry, is highly preferred.

Key performance indicators will be measured based on service levels, order accuracy, and customer satisfaction. This role also involves being flexible and willing to work as a reliever for coworkers in both Dubai and Sharjah regions, including assigned shifts as per operational requirements.

Job Summary:

The Overseas Distribution Company is a leading distributor in the international duty-free and travel retail market, offering a wide range of products across various categories.

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• Manage end-to-end order fulfillment for both suppliers and customers, including order entry, tracking, and delivery coordination.

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• Oversee inventory control processes to maintain optimal stock levels and reduce holding costs.

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• Ensure compliance with UAE FTA regulations, including excise tax documentation and reporting for tobacco and alcohol products.

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• Coordinate with finance and banking partners to manage Letters of Credit and ensure timely payment and documentation creation and accuracy.

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• Liaise with logistics partners to ensure timely and cost-effective inbound and outbound shipments.

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• Maintain accurate records in ERP systems for orders, inventory, and compliance documentation.

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• Collaborate with sales, procurement, and warehouse teams to align supply and demand planning.

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• Monitor and report on key performance indicators such as order accuracy, delivery timelines, and inventory turnover.

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About this role:

This is an exciting opportunity for a highly organized and detail-oriented individual to join our team as a Supplier & Customer Order Manager. As a key member of our operations team, you will be responsible for overseeing all inbound and outbound order processes, ensuring seamless coordination between suppliers, customers, and internal teams.

Job Title: Prominent Order Fulfillment Specialist

This is a dynamic and challenging role where every day presents new opportunities for growth.

The Operations Supervisor plays a key role in driving operational excellence and ensuring customer satisfaction by delivering orders efficiently and safely.

• Create and maintain a safe working environment by identifying potential hazards and implementing solutions.
• Lead and develop a high-performing team to deliver exceptional customer service and achieve business objectives.
• Ensure customer orders are fulfilled according to quality and safety standards, and make adjustments as needed to meet or exceed plans and forecasts.
• Communicate effectively with frontline management and operators to ensure seamless execution of operations.
• Analyze data to identify trends and areas for improvement, and implement process optimizations to drive efficiency and productivity.

• Proven experience in managing medium to large teams and driving results through effective leadership.
• Strong analytical skills and ability to make informed decisions based on data analysis.

Our organization values diversity, equity, and inclusion, and we strive to create a workplace culture that supports the well-being and success of all employees.

We believe in empowering our employees to take ownership of their work and contribute to the company's mission and goals. We encourage collaboration, innovation, and continuous learning to drive business success.

Job Overview:

We are seeking an experienced Order Fulfillment Specialist to join our team. As a key member of our warehouse operations, you will play a vital role in ensuring accurate and timely delivery of products.

Key Responsibilities:

• Receive and verify incoming pick orders to ensure accuracy and efficiency.
• Utilize technology to locate products and retrieve orders according to quantity size and other specifications.
• Build and prepare pallets with orders and position them for team members.
• Restock inventory manually or using warehouse equipment to maintain optimal levels.
• Keep detailed records of completed orders and report any malfunctions or issues with equipment.
• Maintain a clean and safe work environment, adhering to health and safety policies and quality standards.

Daily Tasks:

• Daily review and preparation of all entered orders on the system to ensure accuracy and completeness.
• Picking process must be done in accordance with Standard Operating Procedures (SOP).
• Apply First-In-First-Out (FIFO) and First-Expire-First-Out (FEFO) principles during work hours.
• Maintain sections and items in good condition, especially the assigned area from management.
• Edit and arrange the near-expiry report to optimize product rotation.
• Replenish stock from the receiving zone to shelves.
• Organize shelves throughout the picking process to ensure efficient access.
• Minimize loose items and advise superiors to modify packing if necessary.
• Arrange items on pallets in an organized manner to facilitate easy packing and dispatch.
• Follow superiors' and seniors' advice and recommendations.
• Be prepared to follow all management tasks and orders.

Requirements:

• Proven experience as an order picker or similar warehouse role.
• Experience or license in handling forklifts, pallet jacks, and other warehouse equipment.
• Experience with RF devices.
• Able to read and write in English.
• Excellent attention to detail.
• Diligent and punctual.
• Good physical strength and stamina.
• High school diploma or equivalent preferred.

Working Conditions:

This role involves working under various circumstances, including regular evening shifts, weekend work, shift work, working outdoors, and interacting with challenging clients.

Physical Demands:

The job requires standing for extended periods, lifting heavy objects regularly, and performing repetitive tasks with minimal breaks.

Reporting Structure:

This position reports directly to the Supply Chain Manager and Warehouse Supervisor.

MAIN OBJECTIVE OF ROLE: To oversee day-to-day inventory activities for assigned markets, aiming to maximize network revenue by applying effective Revenue Management (RM) strategies and working closely with other RM streams, such as Pricing and Demand, as well as relevant stakeholders. KEY RESPONSIBILITIES:

• Leads execution of inventory optimization strategies for assigned markets, leveraging deep insights into demand patterns, show-up rates, and system outputs to maximize network revenue.
• Manages optimal flight cabin overbooking levels by balancing expected show-up rates and cancellation trends to reduce revenue leakage and denied boardings.
• Conducts detailed analysis of booking trends, market dynamics, and POS-OD mix to inform inventory decisions and adjust strategies dynamically.
• Provides actionable recommendations on equipment deployment and flight capacity to Network Planning & Operations teams based on data insights.
• Partners with Airport Operations to proactively manage overbooked flights and mitigate risks of denied boarding incidents.
• Evaluates demand shifts, booking behaviors, and competitor movements, ensuring pricing and inventory strategies remain agile and aligned with market conditions.
• Evaluates post-flight performance data to measure strategy effectiveness and implement timely improvements.
• Reviews and refines O&D and flight-level demand forecasts by applying expert manual adjustments reflecting anticipated market events.
• Analyzes and communicates POS-OD demand trends to RM stakeholders, enabling coordinated and data-driven decision making.
• Monitors and evaluates seasonal, holiday, and special event demand patterns to ensure accurate forecasting inputs and capacity planning.
• Develops and maintains demand sponsorship models for new routes or frequency changes within forecasting systems.
• Tracks and evaluates key RM metrics, Revenue per Available Seat Kilometre (RASK), yield, load factors, average fares, and market share, to identify performance gaps and opportunities.
• Supports Regional Leads by providing detailed POS performance analysis and assisting in strategic demand and inventory planning.
• Builds and maintains exception and ad-hoc analytical reports using Power BI and MicroStrategy to support quick, informed decisions.
• Collaborates with Systems teams to provide ongoing feedback and influence enhancements for revenue management tools and processes.

QUALIFICATIONS:

• Bachelor's Degree (3+ years)
• Bachelor's degree in aviation management, mathematics, economics, or business management preferred
• Fluent in English
• Minimum 4 years experience in airline commercial operations or related field.
• Years with qualifications: 4 - 6 years

COMPETENCIES:

• Customer Focus
• Teamwork
• Effective Communication
• Personal Accountability & Commitment to achieve
• Resilience & Flexibility (Can do attitude)

ISR Requirements: Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.

Responsibilities

Inventory Management

• Monitor daily warehouse inventory to ensure accuracy and timely system updates.
• Conduct regular stock counts, analyze inventory turnover and slow-moving items, and provide optimization recommendations.

Receiving & Logistics

• Track supplier shipments and logistics, coordinate receiving, inspection, and storage processes.
• Ensure received goods match purchase orders in quantity, specifications, and quality.

Reporting & Data Analysis

• Prepare daily/weekly/monthly inventory and receiving reports to support purchasing, sales, and management decisions.
• Monitor inventory discrepancies (shortages, overstock, slow-moving items) and implement corrective actions.

Coordination & Communication

• Collaborate closely with purchasing, sales, logistics, and store teams to ensure smooth inventory and receiving operations
• Assist with returns, exchanges, and inventory adjustments as required.

Process improvement

• Continuously optimize inventory management and receiving processes to improve efficiency and reduce costs.

Requirements

• Diploma or Bachelor's degree in Logistics, Supply Chain Management, or related fields.
• 1-3 years of experience in inventory management, warehouse operations, or logistics; experience in footwear, apparel, or sports brands preferred.
• Proficient in ERP systems (SAP, Oracle NetSuite, etc.) and Microsoft Office (Excel, Word).
• Detail-oriented with strong analytical and problem-solving skills.
• Excellent communication and teamwork skills.

Job Types: Full-time, Permanent

Application Question(s):

• What is your expected salary?
• What is your notice period?

Develop your inventory management expertise and oversee end-to-end stock operations. Ensure seamless coordination between procurement, logistics, and construction teams.