10 Wellness Director jobs in the United Arab Emirates

Premium solutions are sought for a seasoned professional to lead our prestigious wellness center in Abu Dhabi as its operations director. Key responsibilities include overseeing day-to-day operations, developing strategies for improved client satisfaction and operational efficiency, leading a team of staff members to maintain high standards of service delivery, monitoring performance metrics, handling customer inquiries and complaints, maintaining health and safety compliance, coordinating marketing efforts, and ensuring the center's aesthetic appeal and cleanliness.

Key requirements for this position include proven experience in Aesthetic / Wellness Center Operations Management (minimum 3-5 years), strong leadership and team management skills, excellent communication skills, ability to handle multiple tasks and work under pressure, and background in handling performance metrics. Candidates must be willing to relocate to Abu Dhabi if not already residing there.

This role offers an exciting opportunity to contribute to the growth and success of our wellness center.

We are looking for a highly motivated and experienced individual who can bring their expertise and passion for delivering exceptional results to this challenging yet rewarding role.

• Develop and implement strategies to improve client satisfaction and operational efficiency
• Lead, train, and manage a team of staff members to maintain high standards of service delivery
• Monitor performance metrics, including budgets, revenue, and expenses, to achieve business objectives
• Maintain compliance with health and safety regulations
• Coordinate with marketing teams to promote services and expand clientele

Premium Solutions Consultancy is hiring for a Center Manager to join a prestigious wellness center in Abu Dhabi.

Hiring: Immediate

Job Responsibilities :

• Oversee and manage the day-to-day operations of the wellness center to ensure smooth functioning.
• Develop and implement strategies to improve client satisfaction and increase operational efficiency.
• Lead, train, and manage a team of staff members to maintain a high standard of service delivery.
• Monitor financial performance, including revenue, and expenses, to achieve business objectives.
• Handle customer inquiries and complaints, ensuring a premium experience for all clients.
• Maintain compliance with health and safety regulations.
• Coordinate with marketing teams to promote services and expand clientele.
• Ensure the wellness center's aesthetic appeal and cleanliness are upheld at all times.

Requirements

• Proven experience in Aesthetic / Wellness Center Operations Management (minimum 3-5 years).
• Strong leadership and team management skills.
• Excellent communication skills in English (knowledge of additional languages is a plus).
• Ability to handle multiple tasks and work under pressure.
• Candidates must be willing to relocate to Abu Dhabi if not already residing there.

We are seeking an experienced Spa Director to oversee the daily operations of our spa, wellness, and recreation facilities. This role is responsible for ensuring the highest standards of service, cleanliness, safety, and guest satisfaction.

The successful candidate will lead and manage all spa and wellness operations, ensuring efficiency, profitability, and guest satisfaction. They will develop and implement strategic plans, packages, and promotions to drive revenue and market positioning.

This role requires strong leadership, communication, and business acumen, as well as knowledge of ISO 9001, 14001, 22000 standards. The ideal candidate will have a diploma or degree in beauty, wellness, or related field, and 8-10 years of experience in luxury hotel spas or independent spa management.

Our team is passionate about delivering heartfelt hospitality in an environment that is engaging, enthusiastic, and professionally rewarding. If you are a motivated individual with excellent interpersonal skills, we encourage you to apply.

• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Diploma or degree in beauty, wellness, or related field
• 8-10 years of experience in luxury hotel spas or independent spa management

Benefits include employee benefit card offering discounted rates in Accor worldwide, learning programs through our Academies, opportunity to develop your talent and grow within your property and across the world, and ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.

Join us and be part of a dynamic team that is passionate about delivering exceptional customer service and creating unforgettable experiences.

If you are a results-driven individual with a passion for delivering outstanding results, we would love to hear from you.

1. First name
2. Last name
3. Phone
4. Resume (pdf, doc, or docx)

JOB SUMMARY

Responsible for managing and supervising all areas of the spa including its programs, services, hours of operation, facilities, and staff. Coordinates the delivery of spa services including salon, skin care, fitness and wellness, and massage programs, coordinating reservations, reception desk, and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.

OR

4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Managing Spa Operations and Budgets

Selects vendors for spa retail operations and manages contract agreements.

Oversees retail product research, product selection, and purchasing product display.

Manages supply inventories and purchasing control including uniforms.

Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.

Maintains cleanliness of spa and related areas and equipment.

Managing Spa Sales and Marketing Strategy

Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters, and invitations, creating special spa services for specific groups and spa contract addendum negotiation.

Develops and manages spa promotions including gifting programs, gift with purchase, coop marketing efforts, and holiday events.

Ensures spa services are included in all property-related marketing and advertising.

Identifies and recommends new products and product enhancements to remain competitive in the market.

Managing Spa Revenue Management Strategy

Monitors and manages the payroll function.

Manages areas of operation to budget by reviewing operating statements, budget worksheets, and payroll progress reports.

Manages spa controllable expenses such as guest amenities, linen expense, professional salon products, plants, decorations, and paper supplies to achieve or exceed budgeted goals.

Ensuring and Delivering Exceptional Customer Service

Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations.

Empowers employees to provide excellent customer service.

Strives to improve service performance.

Conducting Human Resources Activities

Reviews comment cards, guest satisfaction results, and other data to identify areas of improvement.

Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.

Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.

Develops, implements, and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.

Administers the performance appraisal process for direct report managers.

Develops business goals and creates appropriate development plans.

Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Solicits employee feedback, utilizes an open-door policy, and reviews employee satisfaction results to identify and address employee problems or concerns.

Ensures that regular ongoing communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance and producing desired business results.

Celebrates successes and publicly recognizes the contributions of team members.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.

Required Experience: Director

JOB SUMMARY

Responsible for managing and supervising all areas of the spa including its programs, services, hours of operation, facilities, and staff. Coordinates the delivery of spa services including salon, skin care, fitness and wellness, and massage programs, coordinating reservations, reception desk, and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.

OR

4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Managing Spa Operations and Budgets

Selects vendors for spa retail operations and manages contract agreements.

Oversees retail product research, product selection, and purchasing product display.

Manages supply inventories and purchasing control including uniforms.

Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.

Maintains cleanliness of spa and related areas and equipment.

Managing Spa Sales and Marketing Strategy

Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters, and invitations, creating special spa services for specific groups and spa contract addendum negotiation.

Develops and manages spa promotions including gifting programs, gift with purchase, coop marketing efforts, and holiday events.

Ensures spa services are included in all property-related marketing and advertising.

Identifies and recommends new products and product enhancements to remain competitive in the market.

Managing Spa Revenue Management Strategy

Monitors and manages the payroll function.

Manages areas of operation to budget by reviewing operating statements, budget worksheets, and payroll progress reports.

Manages spa controllable expenses such as guest amenities, linen expense, professional salon products, plants, decorations, and paper supplies to achieve or exceed budgeted goals.

Ensuring and Delivering Exceptional Customer Service

Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations.

Empowers employees to provide excellent customer service.

Strives to improve service performance.

Conducting Human Resources Activities

Reviews comment cards, guest satisfaction results, and other data to identify areas of improvement.

Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.

Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.

Develops, implements, and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.

Administers the performance appraisal process for direct report managers.

Develops business goals and creates appropriate development plans.

Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Solicits employee feedback, utilizes an open-door policy, and reviews employee satisfaction results to identify and address employee problems or concerns.

Ensures that regular ongoing communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance and producing desired business results.

Celebrates successes and publicly recognizes the contributions of team members.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.

Required Experience: Director

We are seeking an exceptional leader to helm our spa's brand vision, ensuring luxurious guest experiences across multiple award-winning destinations.