627 Account Management jobs in the United Arab Emirates
Specialist, Account Management
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Specialist, Account Management page is loaded Specialist, Account Management Apply locations Dubai time type Full time posted on Posted Yesterday job requisition id R7700
Company Description
We’re Checkout.com – you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.
Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.
With 19 offices spanning six continents, we feel at home everywhere – but London is our HQ. Wherever our people work their magic, they’re fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn’t just another job; it’s a career-defining opportunity to build the future of fintech.
Job Description
Checkout.com is actively looking for a strategic-thinking, resourceful and highly driven Account Manager to nurture and maintain long-term relationships with our Enterprise merchants. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion.
You will be the business advisor and main point of contact to a merchant post integration process. You will act as the voice of our product and ambassador of our brand, acting as a trusted advisor and strategic partner to our merchants. Key for success here will be the ability to apply your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve win-win scenarios and promote the value proposition.
The ideal candidate is an independent, hard-working individual, able to stand out in an entrepreneurial environment and excel through self-motivation and personal drive. If you are eager to join a growing, fast-paced, start-up company and contribute to crafting its future, this is the role for you to make a difference.
What you’ll be doing:
Crafting merchant specific account development plans focusing on revenue generation
Building high touch, consultative and positive relationships with our merchants through regular and open communications
Delivering expertise, education, and guidance to merchants as they craft and complete a comprehensive, global payments strategy.
Analyse merchant’s performance and provide recommendations to improve the payment flow /revenue
Focusing on exceeding strategic and financial targets of our merchants by analysing active payment products, transaction volumes, and service levels
Understanding the intricacies of our products, services and partner networks thoroughly to leverage as needed to meet our merchants’ needs
Collaborating with various teams across the company (e.g. Sales, Integration, Support, Legal, Engineering) to ensure an outstanding merchant experience
About you:
Good knowledge of today’s major e-commerce and payments technologies, players and future trends
2+ years of experience working in a PSP, Acquirer or similar
Experience in a B2B Enterprise Account Management and/or Relationship Management role in the FinTech and/or Payments industry
A strategic problem solver with excellent project management skills
Customer driven and able to establish robust relationships with assigned customer base
Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities
Proven consultative sales abilities and proven ability to work well in a fast-paced environment, collaborating across multiple departments and influencing all levels within an external organisation
Bring all of you to work
We create the conditions for high performers to thrive – through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity – and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram
#J-18808-LjbffrAccount Management Professional - Fashion
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Overview
At Trendyol Core Commerce, we build innovative, data-driven strategies that power sustainable growth and global expansion.
From seller experience to new market launches, we turn insights into action—fast. Our cross-functional teams shape the future of commerce with bold ideas, real-time impact, and a deep sense of ownership. In a fast-paced, collaborative environment, we grow together—as individuals and as a team.
Responsibilities- Develop and execute portfolio strategy, driving growth in selected categories.
- Recruit and onboard high-potential suppliers, meeting quarterly targets.
- Negotiate deals, manage P&L, and oversee inventory and pricing.
- Provide data-driven insights and advice to optimize supplier success.
- Track and report business development results, analyzing data.
- Lead projects to enhance customer and partner experiences.
- Conduct strategic meetings with suppliers to align objectives.
- Coordinate and collaborate across different teams and locations to ensure smooth execution of projects and initiatives.
- Bachelor’s or Master’s Degree preferably in Engineering, Management, Business or related fields.
- Extensive experience in business development or sales, preferably in an e-commerce or a tech company, with a focus on Fashion.
- Proficiency in conducting market research to identify potential vendors, assess their product offerings, and evaluate their suitability for partnership.
- Demonstrated ability to negotiate terms, contracts, and pricing with potential vendors to secure favorable agreements for both parties.
- Strong experience in coordinating with cross-functional and cross-location teams, acting as a key bridge to drive collaboration and alignment.
- Fluency in English and Arabic communication, both written and verbal.
- Hybrid working model with flexibility: a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model.
- Personalised training allowance and learning opportunities: Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.
- Responsibility from day one: Take full ownership from the start in a culture where every voice is heard and valued.
- A diverse, international team: Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.
- Opportunities to grow with the best: Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.
- Meaningful connections beyond tasks: Be part of team rituals, events, and social activities that help us stay connected and inspired.
If this role excites you, apply today, we look forward to taking the next step with you.
Want to get to know the team better first? Explore our Career Website, LinkedIn, or YouTube to learn more about #LifeatTrendyol and how we work.
#J-18808-LjbffrVP Account Management, Banking - QA System Integrator
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Overview
Our client is a global digital assurance company specializing in quality engineering and testing solutions for enterprises across banking, financial services, insurance, retail, and telecom sectors. It offers services such as performance testing, robotic process automation, and customer experience monitoring to support digital transformation initiatives. This role focuses on the BFSI segment only.
Responsibilities- Strategic Account Management:
- Develop and execute multi-year strategic account plans for each client, mapping our service capabilities to their long-term business goals.
- Own the account P&L, including revenue forecasting, profitability management, and achievement of annual revenue and booking targets.
- Focus on "farming" and mining existing accounts for new growth opportunities, cross-selling, and up-selling our full suite of QE services.
- Executive Relationship Management:
- Cultivate and maintain deep, long-term relationships with key client stakeholders, from C-level executives (CIO, CTO, CDO) to VPs and Directors of business and technology units.
- Act as the primary executive point of contact and the 'face of the company' for your accounts, ensuring a seamless client experience.
- Drive client satisfaction (CSAT) and loyalty, acting as an escalation point to ensure service delivery excellence and the resolution of any issues.
- Business Development & Consultative Selling:
- Lead the entire sales cycle for new opportunities within your accounts, from opportunity identification and qualification to proposal development, negotiation, and closure.
- Collaborate closely with pre-sales, solution architects, and delivery teams to craft compelling, bespoke solutions that address specific client challenges.
- Negotiate large-scale, complex, multi-year outsourcing contracts, statements of work (SOWs), and Master Services Agreements (MSAs).
- Domain Expertise & Thought Leadership:
- Serve as a subject matter expert on Quality Engineering trends and their application within the banking sector (e.g., Open Banking, Digital Banking, Core Banking Modernization, Cybersecurity).
- Understand the unique regulatory and business landscape of the Middle East banking industry
- Represent the company at industry forums, conferences, and executive roundtables.
- Experience: A minimum of 12-15 years of experience in IT services sales, consulting, or account management.
- Industry Focus: At least 7+ years of recent, demonstrable experience managing and growing large strategic accounts within the Banking and Financial Services (BFS) sector in the Middle East.
- Geographic Expertise: A proven track record of success and deep-rooted professional networks in key GCC markets, specifically the United Arab Emirates (UAE)
- Service Offering Knowledge: Strong understanding of the IT outsourcing landscape. Specific experience selling or managing services in Quality Engineering, Software Testing, Test Automation, or Application Development & Maintenance (ADM) is essential.
- Sales Acumen: Verifiable track record of consistently achieving and exceeding multi-million dollar annual revenue targets (USD10Mn+).
- C-Level Presence: Exceptional communication, presentation, and negotiation skills, with the gravitas to engage and build credibility with senior executives.
- Cultural Awareness: High degree of cultural sensitivity and experience navigating the business etiquette and relationship-driven culture of the Middle East.
- Language: Full professional fluency in English is mandatory.
- Education: An MBA or other relevant advanced degree.
- Technical Acumen: Direct experience with banking technology platforms (e.g., Core Banking Systems like Temenos T24, Finacle; Digital Banking platforms) is a plus
- Relationships: Pre-existing, transferable C-level relationships within major banks in the UAE
Retail Account Management Professionals - Fashion - Sports Category
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Job Description
About the Team
At Trendyol Core Commerce, we build innovative, data-driven strategies that power sustainable growth and global expansion.
From seller experience to new market launches, we turn insights into action—fast. Our cross-functional teams shape the future of commerce with bold ideas, real-time impact, and a deep sense of ownership. In a fast-paced, collaborative environment, we grow together — as individuals and as a team.
As a Retail Account Management Professional, you'll be at the core of our business, driving growth by managing a portfolio of key suppliers. You'll take ownership of the entire account lifecycle, from actively recruiting and onboarding new partners to developing a strategic plan for their success. This is a dynamic, data-driven role where you'll manage P&L, negotiate deals, and provide expert advice to optimize performance, directly impacting the customer experience and our overall business results.
Responsibilities- Develop and execute portfolio strategy, driving growth in selected categories.
- Recruit and onboard high-potential suppliers, meeting quarterly targets.
- Negotiate deals, manage P&L, and oversee inventory and pricing.
- Provide data-driven insights and advice to optimize supplier success.
- Track and report business development results, analyzing data.
- Lead projects to enhance customer and partner experiences.
- Conduct strategic meetings with suppliers to align objectives.
- Educate new suppliers on Trendyol tools and systems for efficient management.
- University degree (preferably engineering, business administration and economy faculties)
- 5+ years of experience in Account Manager experience in fashion e-commerce
- Exceptional communication, persuasion and team working skills
- Strong problem solving and decision making skills
- Project or process management experience is a plus
- Able to work within a dynamic and fast-paced environment
- Excellent verbal and written communication skills in English
- High level analytical skills
- Strong Excel skills, SQL knowledge preferred.
Hybrid working model with flexibility: a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model.
Personalised training allowance and learning opportunities: Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.
Responsibility from day one: Take full ownership from the start in a culture where every voice is heard and valued.
A diverse, international team: Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.
Opportunities to grow with the best: Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.
Meaningful connections beyond tasks: Be part of team rituals, events, and social activities that help us stay connected and inspired.
Take the Next StepIf this role excites you, apply today, we look forward to taking the next step with you.
Want to get to know the team better first? Explore our Career Website, LinkedIn, or YouTube to learn more about #LifeatTrendyol and how we work.
#J-18808-LjbffrSenior Specialist, Technical Account Management Commercial Dubai
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VP Account Management, Baking - QA System Integrator
Posted 25 days ago
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Job Description
The Strategic Account Partner (VP level) will be responsible for the complete ownership (P&L) of a portfolio of 2-4 strategic banking accounts in the ME. Your mission is to move beyond a vendor relationship to become a deeply embedded strategic partner. You will be building C-level connections, understanding the client's business imperatives, and proactively identifying opportunities to drive value and growth through world-class QE solutions. Client Details Our client is a global digital assurance company specializing in quality engineering and testing solutions for enterprises across banking, financial services, insurance, retail, and telecom sectors. It offers services such as performance testing, robotic process automation, and customer experience monitoring to support digital transformation initiatives. This role focuses on the BFSI segment only. Description Strategic Account Management: * Develop and execute multi-year strategic account plans for each client, mapping our service capabilities to their long-term business goals. * Own the account P&L, including revenue forecasting, profitability management, and achievement of annual revenue and booking targets. * Focus on "farming" and mining existing accounts for new growth opportunities, cross-selling, and up-selling our full suite of QE services. Executive Relationship Management: * Cultivate and maintain deep, long-term relationships with key client stakeholders, from C-level executives (CIO, CTO, CDO) to VPs and Directors of business and technology units. * Act as the primary executive point of contact and the 'face of the company' for your accounts, ensuring a seamless client experience. * Drive client satisfaction (CSAT) and loyalty, acting as an escalation point to ensure service delivery excellence and the resolution of any issues. Business Development & Consultative Selling: * Lead the entire sales cycle for new opportunities within your accounts, from opportunity identification and qualification to proposal development, negotiation, and closure. * Collaborate closely with pre-sales, solution architects, and delivery teams to craft compelling, bespoke solutions that address specific client challenges. * Negotiate large-scale, complex, multi-year outsourcing contracts, statements of work (SOWs), and Master Services Agreements (MSAs). Domain Expertise & Thought Leadership: * Serve as a subject matter expert on Quality Engineering trends and their application within the banking sector (e.g., Open Banking, Digital Banking, Core Banking Modernization, Cybersecurity). * Understand the unique regulatory and business landscape of the Middle East banking industry * Represent the company at industry forums, conferences, and executive roundtables. Job Offer * A highly competitive compensation package, including a lucrative, performance-based incentive plan. * The opportunity to take a leadership role and shape our growth strategy in a key global market. * High visibility and direct impact on the company's success in the region. * A dynamic, entrepreneurial, and collaborative work culture that rewards innovation and strategic thinking.
Requirements
* Experience: A minimum of 12-15 years of experience in IT services sales, consulting, or account management. * Industry Focus: At least 7+ years of recent, demonstrable experience managing and growing large strategic accounts within the Banking and Financial Services (BFS) sector in the Middle East. * Geographic Expertise: A proven track record of success and deep-rooted professional networks in key GCC markets, specifically the United Arab Emirates (UAE) * Service Offering Knowledge: Strong understanding of the IT outsourcing landscape. Specific experience selling or managing services in Quality Engineering, Software Testing, Test Automation, or Application Development & Maintenance (ADM) is essential. * Sales Acumen: Verifiable track record of consistently achieving and exceeding multi-million dollar annual revenue targets (USD10Mn+). * C-Level Presence: Exceptional communication, presentation, and negotiation skills, with the gravitas to engage and build credibility with senior executives. * Cultural Awareness: High degree of cultural sensitivity and experience navigating the business etiquette and relationship-driven culture of the Middle East. * Language: Full professional fluency in English is mandatory. Desirable Skills & Qualifications * Education: An MBA or other relevant advanced degree. * Technical Acumen: Direct experience with banking technology platforms (e.g.
About the company
Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world. The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of: Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide.
Customer Service
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The candidate will be responsible for:
- Serving as the primary point of contact for the customers and all internal Galaxy offices.
- Relationship management with customers and developing an understanding of their business needs.
- Managing the end-to-end process of air export movement, by working closely with the customer and internal stakeholders.
- Proactively tracking the shipments and notifying the customers whenever required.
- Communicating the changes/deviations from the earlier devised plan, post discussion with the team, to avert risks in routing or movement.
- Resolving customer issues by engaging suitable stakeholders.
- Monitoring booking trends and following up with customers to increase sales and optimize the customer service experience.
- Maintaining accurate records and documentation and ensuring compliance with all relevant regulations and standards.
Job Type: Full Time
Job Location: Dubai
Basic required skills:
- Excellent communication and interpersonal skills.
- Fluent in Hindi and English (oral and written).
- Computer literate.
- Familiar with MS Office tools.
- Familiar with international logistics and freight forwarding (ocean/air & import/export).
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About the latest Account management Jobs in United Arab Emirates !
Representative - Customer Service
Posted 1 day ago
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**Responsibilities:**
+ Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
+ Process payments for cash account customers.
+ Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
+ Back-up support to sales counter with walk in and telephone inquiries.
**Qualifications:**
+ High School Degree or Equivalent required
+ Associates' Degree (U.S.)/College Diploma (Canada) preferred
+ 2-4 years of relevant experience
+ Solid interpersonal skills that allow one to work effectively in a diverse working environment
+ Able to effectively communicate both verbally and in writing
+ Able to work well under pressure
+ Strong attention to detail
+ Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
+ Computer literate, including effective working skills of MS Word, Excel, and e-mail
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits ( and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here ( and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.
_Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer._
_Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
Customer Service Representative
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Career Level : Junior Level
Salary : 3000
Industry : Customer Service
Last Date : February 28, 2025
Location : Dubai
Customer Service Representative
We are looking for a friendly and professional Customer Service Representative to join our team. If you have excellent communication skills and a passion for helping customers, we encourage you to apply!
Key Responsibilities- Assist customers with inquiries, complaints, and service requests.
- Provide information about products and services.
- Handle phone calls, emails, and live chat support.
- Process orders, returns, and exchanges efficiently.
- Maintain customer records and update databases.
- Resolve customer issues with a positive and problem-solving approach.
- Ensure high levels of customer satisfaction.
- Previous experience in customer service is a plus.
- Strong verbal and written communication skills.
- Ability to handle multiple tasks and work under pressure.
- Good problem-solving and interpersonal skills.
- Proficiency in Microsoft Office and CRM systems is an advantage.
- Willingness to work flexible shifts, including weekends and holidays.
- Competitive salary and performance-based incentives.
- Career growth and professional development opportunities.
- Friendly and team-oriented work environment.
Customer Service Supervisor
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Overview
The IIQAF Group of Companies is a global leader in providing services in the hospitality, information technology, tourism, insurance, and health care industries. Established in 1986, the company has grown to become a major player in the international market, with operations in the United Kingdom, Canada, Singapore, and the United Arab Emirates.
Job Summary:
We are seeking a dedicated and experienced Customer Service Supervisor to join our esteemed organization. This pivotal role will focus on overseeing our customer service team, ensuring that exemplary service is provided to all clients and customers, while also driving continuous improvement initiatives. The ideal candidate will possess strong leadership skills and an extensive background in customer service management. As a Customer Service Supervisor, you will be responsible for fostering a positive working environment that encourages team collaboration and professional development. You will implement effective strategies and processes to enhance customer satisfaction and loyalty, while also managing and mitigating any potential customer-related issues. This position requires a strong commitment to excellence, as well as the ability to communicate effectively with both customers and team members. You will play a critical role in shaping the customer experience, and as such, your ability to lead by example and ensure our service standards are met will be paramount. If you are passionate about customer service, possess substantial supervisory experience, and are committed to delivering outstanding results, we invite you to apply and join our dynamic team, where your contributions will make a significant impact.
Responsibilities- Supervise and guide the customer service team to deliver high-quality support and service.
- Develop and implement customer service policies and procedures to enhance service delivery.
- Monitor team performance metrics and provide regular feedback and coaching to team members.
- Handle escalated customer inquiries and complaints in a professional manner, ensuring a satisfactory resolution.
- Conduct regular training sessions for staff to enhance their customer service skills and product knowledge.
- Compile and analyze customer feedback, utilizing data to improve service processes.
- Collaborate with other departments to address customer needs and improve overall customer satisfaction.
- Bachelor’s degree in Business Administration, Management, or related field preferred.
- Minimum of 3 years’ experience in a customer service role, with at least 1 year in a supervisory position.
- Proven ability to manage and lead a team effectively, promoting a positive and productive work culture.
- Exceptional communication skills, both verbal and written, with a strong emphasis on customer interaction.
- Proficiency with customer service software, CRM systems, and Microsoft Office Suite.
- Strong problem-solving skills and the ability to make decisions rapidly and effectively.
- Ability to work flexible hours, including evenings and weekends, as required.
- Accommodation
- Transportation
- Health insurance
High School / Bachelor Degree
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Account management jobs involve nurturing client relationships and ensuring customer satisfaction. These roles require strong communication, problem-solving, and organizational skills. Professionals in account management act as a bridge between the company and its clients, understanding their needs and delivering solutions that meet their expectations. Key responsibilities include developing account strategies, managing client communications, and identifying opportunities for growth.