51 Account Management jobs in the United Arab Emirates

Specialist, Account Management page is loaded Specialist, Account Management Apply locations Dubai time type Full time posted on Posted Yesterday job requisition id R7700

Company Description

We’re Checkout.com – you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.

Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.

With 19 offices spanning six continents, we feel at home everywhere – but London is our HQ. Wherever our people work their magic, they’re fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn’t just another job; it’s a career-defining opportunity to build the future of fintech.

Job Description

Checkout.com is actively looking for a strategic-thinking, resourceful and highly driven Account Manager to nurture and maintain long-term relationships with our Enterprise merchants. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion.

You will be the business advisor and main point of contact to a merchant post integration process. You will act as the voice of our product and ambassador of our brand, acting as a trusted advisor and strategic partner to our merchants. Key for success here will be the ability to apply your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve win-win scenarios and promote the value proposition.

The ideal candidate is an independent, hard-working individual, able to stand out in an entrepreneurial environment and excel through self-motivation and personal drive. If you are eager to join a growing, fast-paced, start-up company and contribute to crafting its future, this is the role for you to make a difference.

What you’ll be doing:

• Crafting merchant specific account development plans focusing on revenue generation

• Building high touch, consultative and positive relationships with our merchants through regular and open communications

• Delivering expertise, education, and guidance to merchants as they craft and complete a comprehensive, global payments strategy.

• Analyse merchant’s performance and provide recommendations to improve the payment flow /revenue

• Focusing on exceeding strategic and financial targets of our merchants by analysing active payment products, transaction volumes, and service levels

• Understanding the intricacies of our products, services and partner networks thoroughly to leverage as needed to meet our merchants’ needs

• Collaborating with various teams across the company (e.g. Sales, Integration, Support, Legal, Engineering) to ensure an outstanding merchant experience

About you:

• Good knowledge of today’s major e-commerce and payments technologies, players and future trends

• 2+ years of experience working in a PSP, Acquirer or similar

• Experience in a B2B Enterprise Account Management and/or Relationship Management role in the FinTech and/or Payments industry

• A strategic problem solver with excellent project management skills

• Customer driven and able to establish robust relationships with assigned customer base

• Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities

• Proven consultative sales abilities and proven ability to work well in a fast-paced environment, collaborating across multiple departments and influencing all levels within an external organisation
  

Bring all of you to work

We create the conditions for high performers to thrive – through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity – and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.

It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.

Life at Checkout.com

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.

Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.

For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram

*Overview:
Job Purpose
As
Director – Direct Sales (Public & Enterprise Accounts)
, you will lead a team of sales professionals covering
direct public sector and enterprise clients across the UAE and broader region *
. You will be accountable for delivering on revenue growth targets, pipeline health, and account strategy execution. You will drive the overall sales motion—from market segmentation and team enablement to closing and expanding strategic accounts. This is a critical leadership role within CPX's Commercial Growth Portfolio (CGP) with a clear mandate to help grow our business. This role is suited for a consultative sales leader who thrives in high-growth environments and can engage at C-level across complex organizations.

*Responsibilities:
Job Responsibilities
Key Focus Areas
Key Activities *

• Client Consulting & Relationship Management
• Act as the single point of contact for assigned clients and own the relationship, revenue, and satisfaction metrics
• Serve as a trusted advisor to senior IT and business leaders, including C-level, translating CPX's offerings into meaningful business outcomes
• Lead customer-facing activities, including executive briefings, solution workshops, and technical demonstrations
• Foster strong integration with ecosystem partners (e.g., Microsoft) to co-develop client solutions and enhance value delivery
• Sales Leadership & Team Management
• Lead, coach, and manage a team of Account Managers and Business Development professionals focused on Public and Enterprise clients in direct (non-mandated) segments.
• Define territory/account coverage strategy across UAE and regional markets, ensuring optimal alignment of talent to opportunity.
• Set and track team KPIs, including pipeline coverage, win rates, customer acquisition, and revenue growth.
• Conduct regular pipeline reviews, deal coaching, and performance assessments.
• Foster a high-performance culture focused on client success, growth, and accountability.
• Drive internal collaboration across presales, delivery, partner, and marketing functions to support your team.
• Sales Execution & Strategic Growth
• Drive new and incremental revenue by prospecting, acquiring, and developing high-potential accounts
• Lead and manage the full sales lifecycle, including discovery, proposal development, contract negotiation, and closure
• Build and execute structured account plans that align CPX solutions with client priorities
• Deliver strategic pitches and demonstrate thought leadership in cybersecurity use cases relevant to client verticals

Responsibilities

• Account & Pipeline Management
• Build and maintain a robust and qualified pipeline, forecasting accurately and closing with discipline
• Identify, qualify, and manage complex sales opportunities and multi-stakeholder engagements
• Collaborate cross-functionally to deliver tailored solutions and ensure seamless handoff to delivery
• Internal & External Stakeholder Collaboration
• Coordinate internal resources (presales, bid, partner, legal) to close business efficiently
• Act as the industry voice within CPX to strengthen focus and innovation in our GTM strategies
• Participate in sector planning and work closely with marketing on account-based campaigns
• Market Awareness & Competitive Intelligence
• Stay current with market trends, client pain points, competitive offerings, and regulatory drivers
• Provide feedback from the field to improve CPX's offerings, messaging, and competitive positioning

*Qualifications:
Job Specifications
Technical And Business Skills *

• Understanding or appreciation of cybersecurity domains including SOC, cloud security, threat intelligence, incident response, and compliance
• Strong communication, presentation, and negotiation skills with C-suite engagement experience
• Experience using CRM platforms (Salesforce, D365, etc.) and productivity tools (Excel, PowerPoint, etc.)
• Existing client network and relationships from top-tier accounts preferred
• Ability to maintain productivity, manage multiple competing priorities and work effectively under the pressure of time constraints in fast paced complex, collaborative and team-oriented environment.

*Required Experience *

• 15–18+ years in sales, with at least 5–7 years in a sales leadership role, managing quota-carrying teams in cybersecurity or enterprise IT.
• Demonstrated experience building and leading sales teams targeting government and enterprise accounts preferably in the UAE/Middle East Region and globally
• Proven ability to set sales strategy, coach individual contributors, and consistently exceed team quota.
• Experience with sales forecasting, territory planning, and performance management frameworks.
• Track record of closing large multi-year cybersecurity/technology deals and scaling business within complex client environments
• Strong consultative selling skills with experience in articulating ROI-based solutions to senior business and technical stakeholders
• Ability to build a pipeline and close deals across both Public Sector and Enterprise accounts

Education & Certifications

• Bachelor's degree in Engineering, Computer Science, or Business is required
• Master's degree (MBA or related field) is a plus
• Preferred certifications: CISSP, CISM, CRISC, or equivalent

Job Description

The role of Supplier Account Management is critical in ensuring that company relationships with suppliers are maintained and optimized for mutual benefit. This position serves as a bridge between procurement, supply chain, and operational departments, ensuring that the company gets the best value from its suppliers while maintaining a healthy and productive relationship. The Supplier Account Manager is responsible for overseeing the performance and commercial terms of suppliers, negotiating contracts, and being the primary point of contact for supplier communication. The individual in this role works closely with internal teams to identify supplier needs, mitigate risks, and drive process improvements. This strategic role not only helps in managing current supplier relationships but also involves identifying potential new suppliers to improve the supply chain network. It requires excellent negotiation skills, analytical abilities, and a clear understanding of the market dynamics to ensure the company maintains a competitive edge.

Responsibilities

• Develop and maintain strong relationships with key suppliers for effective collaboration.
• Negotiate supply contracts to ensure best pricing and service conditions are secured.
• Monitor supplier performance and ensure compliance with agreed terms and conditions.
• Collaborate with the procurement team to align supplier capabilities with company needs.
• Identify and assess potential new suppliers to enhance supply chain resilience.
• Conduct regular reviews with suppliers to discuss performance and improvement areas.
• Resolve any supply issues, conflicts, or disputes in a timely manner.
• Ensure supplier agreements are documented and maintained for easy access and reference.
• Work with cross-functional teams to improve internal processes involving suppliers.
• Analyze market trends and data to support strategic sourcing decisions.
• Prepare and present reports and metrics on supplier performance to management.
• Assist in supplier audits to ensure adherence to quality and compliance standards.

Requirements

• Bachelor's degree in Supply Chain Management, Business, or related field is required.
• Minimum of three years of experience in supplier management or procurement roles.
• Strong negotiation skills with a proven track record in contract management.
• Excellent interpersonal and communication skills for effective supplier interactions.
• Ability to analyze data and make informed decisions to improve supplier performance.
• Proficiency in using procurement management systems and related software tools.
• Strong understanding of supply chain dynamics and market trends is essential.

About The Role

As an
Account Management Intern
, you'll step into the dynamic world of e-commerce, supporting our seller partners and contributing to their success on our platform. This hands-on internship within the Fashion category gives you a unique chance to gain real-world experience in seller operations and performance management. You'll apply your data-driven mindset and strong communication skills to onboard new sellers, expand their product selection, and analyze performance data to deliver valuable insights.

Responsibilities

• Immerse yourself in Trendyol's culture and ways of working.
• Support sellers with onboarding tasks, including order processing, reporting, and listing management.
• Drive selection expansion by helping sellers complete listing templates.
• Monitor daily sales and end-to-end supply chain operations (deliveries & returns).
• Share weekly performance feedback with sellers to enhance operational excellence.

* Paid internship in the Fashion category.

Expected Qualifications

• Available to work full-time.
• Currently pursuing or recently graduated with a degree in Business, Management, Engineering, or a related field.
• Advanced proficiency in English.
• Strong analytical and data-driven mindset; skilled in Microsoft Excel with familiarity in basic data analytics (e.g., forecasting, dashboards).
• Team player with high learning agility, results orientation, and strong data literacy.
• Proactive, self-motivated, and able to turn ideas into action.

What We Offer

• Hybrid working model with flexibility:
  a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model.
• Customisable FlexBenefits budget
  : Adjust your daily meal allowance, choose your health insurance package (and extend it to your spouse or children), and pick from additional benefits like fuel support or Trendyol shopping credits.
• Well-being support:
  Access to location-based in-house doctors, as well as psychologist and dietitian support, and HPV vaccination provision.
• Personalised training allowance and learning opportunities:
  Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.
• Responsibility from day one
  : Take full ownership from the start in a culture where every voice is heard and valued.
• A diverse, international team
  : Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.
• Opportunities to grow with the best
  : Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.
• Meaningful connections beyond tasks
  : Be part of team rituals, events, and social activities that help us stay connected and inspired.

Take the Next Step

If this role excites you, apply today, we look forward to taking the next step with you.

Want to get to know the team better first? Explore our careers page, LinkedIn, and YouTube channel to learn more about #LifeatTrendyol and how we work.

Department:
Account Management

Location:
UAE

Compensation:
د.إ3,000 / month

Description
Tabby
creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money.

The company's flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.

Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.

Tabby launched in 2019 and has since raised +$ billion in equity and debt funding from global and regional investors, and is now valued at 3.3 billion.

About the role
As an
Account Management Intern
at Tabby, you will play a crucial role in fostering strong relationships with our clients. You will be responsible for ensuring client satisfaction, driving engagement, and maximising the value they receive from our services. This internship offers hands-on experience in account management within the dynamic and innovative realm of financial technology.

Key Responsibilities

• Client Relationship Management:
  Build and maintain strong, trusting relationships with clients, serving as their primary point of contact.
• Client Onboarding
  : Assist in onboarding new clients, ensuring a smooth transition and understanding of our products and services.
• Account Monitoring:
  Monitor client accounts regularly to identify potential issues, opportunities, or areas for improvement.
• Upsell and cross-sell:
  increase client revenue and enhance client satisfaction by providing personalised recommendations.
• Communication:
  Communicate with clients via phone, email, and in-person meetings to address inquiries, provide updates, and gather feedback.
• Problem Solving:
  Proactively identify and resolve any client concerns or issues in a timely and effective manner.
• Product Knowledge:
  Develop a deep understanding of our products and services to communicate their value propositions to clients effectively.
• Collaboration:
  Collaborate with internal sales, marketing, and product development teams to meet client needs and communicate feedback effectively.
• Documentation:
  Maintain accurate client interactions, transactions, and communications records in our CRM system.

Skills, Knowledge & Expertise

• Education:
  Fresh graduate in business administration, Finance, Economics, or a related field.
• Language:
  Bi-lingual Arabic and English speakers are required.
• Communication Skills:
  Excellent verbal and written communication skills with the ability to articulate complex ideas clearly and effectively.
• Interpersonal Skills:
  Strong interpersonal skills with the ability to build rapport and trust with clients and colleagues.
• Problem-Solving Abilities:
  Proactive problem-solving skills with the ability to identify issues and develop effective solutions.
• Organisational Skills:
  Exceptional organisational skills with the ability to manage multiple tasks and prioritise effectively.
• Cross-Functional Collaboration:
  Ability to work collaboratively in a team environment while working independently when necessary.
• Tech Savvy:
  Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM systems is preferred.
• Interest in FinTech:
  A keen interest in financial technology and a desire to learn and grow within the industry.

Job Benefits
What you can expect

• We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
• A working environment that gives you autonomy and responsibility from day one.
• You should be comfortable with the idea that the quality of your work will influence the shape of your career.

We are passionate about creating an inclusive, high-performing workplace that gives people from all backgrounds the support they need to thrive, grow, and meet their goals (whatever they may be).

If this sounds exciting to you, we'd love to hear from you

About The Role

As an
Account Management Professional
, you will be responsible for managing a portfolio of key suppliers, devising portfolio strategy, acquiring key accounts, facilitating onboarding and launch processes, and fostering growth of suppliers' businesses on Trendyol. Additionally, the role involves supporting the business in key projects and acting as a bridge between different internal and external stakeholders.

Responsibilities

• Develop and execute portfolio strategy, driving growth in selected categories.
• Recruit and onboard high-potential suppliers, meeting quarterly targets.
• Negotiate deals, manage P&L, and oversee inventory and pricing.
• Provide data-driven insights and advice to optimize supplier success.
• Track and report business development results, analyzing data.
• Lead projects to enhance customer and partner experiences.
• Conduct strategic meetings with suppliers to align objectives.
• Coordinate and collaborate across different teams and locations to ensure smooth execution of projects and initiatives.

Expected Qualifications

• Bachelor's or Master's Degree preferably in Engineering, Management, Business or related fields.
• Extensive experience in business development or sales, preferably in an e-commerce or a tech company, with a focus on Fashion.
• Proficiency in conducting market research to identify potential vendors, assess their product offerings, and evaluate their suitability for partnership.
• Demonstrated ability to negotiate terms, contracts, and pricing with potential vendors to secure favorable agreements for both parties.
• Strong experience in coordinating with cross-functional and cross-location teams, acting as a key bridge to drive collaboration and alignment.
• Fluency in English and Arabic communication, both written and verbal.

What We Offer

• Hybrid working model with flexibility:
  a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model.
• Customisable FlexBenefits budget
  : Adjust your daily meal allowance, choose your health insurance package (and extend it to your spouse or children), and pick from additional benefits like fuel support or Trendyol shopping credits.
• Well-being support:
  Access to location-based in-house doctors, as well as psychologist and dietitian support, and HPV vaccination provision.
• Personalised training allowance and learning opportunities:
  Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.
• Responsibility from day one
  : Take full ownership from the start in a culture where every voice is heard and valued.
• A diverse, international team
  : Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.
• Opportunities to grow with the best
  : Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.
• Meaningful connections beyond tasks
  : Be part of team rituals, events, and social activities that help us stay connected and inspired.

Take the Next Step

If this role excites you, apply today, we look forward to taking the next step with you.

Want to get to know the team better first? Explore our careers page, LinkedIn, and YouTube channel to learn more about #LifeatTrendyol and how we work.

This role requires a professional with strong interpersonal skills to build and maintain effective relationships with clients and manage their accounts under the guidance of a senior manager.

The ideal candidate will have a minimum of 5 years of relevant experience in retail customer relationship management and a Bachelor's Degree in Business Administration, Finance, Banking, or a related field of study.

• Understand client needs and assess, discuss, and agree on deal viability in coordination with products and related partners.
• Develop account plans to follow up on identified business opportunities and provide regular updates related to pipeline & accounts development.
• Provide inputs to the senior manager on client needs and trends in the market to enable product enhancement and cater to client needs.

• Build and maintain effective relationships with clients and manage their accounts under the guidance and support of a senior manager.
• Act as the main point of contact for all clients in the portfolio to ensure appropriate servicing and effective resolution of issues.
• Develop a close working relationship with all product partners to contribute to cross-selling opportunities.
• Prepare and execute a call program to evaluate risks, assess opportunities, and maximize potential to cross-sell products.

• Hold regular meetings with portfolio clients and maintain ongoing dialogue to discuss their financial needs and introduce relevant products and services.
• Keep up-to-date on all services and products the clients are utilizing from the bank and ensure awareness of client issues and requests.
• Ensure all regulatory, audit, and compliance issues are in place to maintain the highest standards of operational efficiency.

• Develop relationships and coordinate with other departments to meet client service expectations.
• Engage with stakeholders including Operations, Technology, Branches, Legal, and Risk to deliver a timely and effective level of client experience.

• Define performance goals at the start of the year in discussion with the senior manager and ensure that the goals are achieved.
• Identify training and development requirements and agree on them with the senior manager.
• Strive to achieve the highest levels of proficiency on all competencies and skills required to perform the role.
• Keep abreast of professional developments, new techniques, and current issues through continued education and professional growth.

We are seeking a skilled Customer Success Specialist to join our team. The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to navigate complex issues.

This role requires strong analytical and technical skills, with the ability to utilize various tools and software for swift query resolution. The specialist will work closely with other departments to address customer case queries, refine customer query handling, and enable closed-loop feedback for better engagement and continuous improvement.

• Respond to customer inquiries in a timely and professional manner, providing solutions on a first contact resolution basis for queries related to transaction issues, account-related issues, platform/technical issues, or basic product understanding.
• Use various tools and software for efficient query resolution and escalate complex issues across geographies, ensuring consistent service delivery.

The successful candidate will possess a bachelor's degree along with 1-2 years of prior experience in a customer-facing role in the financial services or payments industry. Proficiency in English and relevant regional language(s) is required.

1. Customer Query Resolution and Escalation
2. Tool and Software Utilization
3. Multi-Channel Support and Coordination

• Bachelor's Degree in Relevant Field
• 1-2 Years of Experience in Customer-Facing Role
• Proficiency in English and Relevant Regional Language(s)

This role will act as an ambassador for our company, promoting positive behaviors in harmony with our principles, values, and culture.