43 Account Management jobs in the United Arab Emirates

Checkout is actively looking for a strategic, resourceful, and highly driven Account Manager to nurture and maintain long-term relationships with our Enterprise merchants. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion.

You will be the business advisor and main point of contact to a merchant post-integration process. You will act as the voice of our product and ambassador of our brand, acting as a trusted advisor and strategic partner to our merchants. Key for success here will be the ability to apply your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve win-win scenarios and promote the value proposition.

The ideal candidate is an independent, hardworking individual able to stand out in an entrepreneurial environment and excel through self-motivation and personal drive. If you are eager to join a growing, fast-paced startup company and contribute to crafting its future, this is the role for you to make a difference.

What you'll be doing:

• Crafting merchant-specific account development plans focusing on revenue generation
• Building high-touch, consultative, and positive relationships with our merchants through regular and open communications
• Delivering expertise, education, and guidance to merchants as they craft and complete a comprehensive global payments strategy
• Analyzing merchants' performance and providing recommendations to improve the payment flow/revenue
• Focusing on exceeding strategic and financial targets of our merchants by analyzing active payment products, transaction volumes, and service levels
• Understanding the intricacies of our products, services, and partner networks thoroughly to leverage as needed to meet our merchants' needs
• Collaborating with various teams across the company (e.g., Sales, Integration, Support, Legal, Engineering) to ensure an outstanding merchant experience

Qualifications:

• Good knowledge of today's major e-commerce and payments technologies players and future trends
• 2 years of experience working in a PSP, Acquirer, or similar
• Experience in a B2B Enterprise Account Management and/or Relationship Management role in the FinTech and/or Payments industry
• A strategic problem solver with excellent project management skills
• Customer-driven and able to establish robust relationships with assigned customer base
• Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities
• Proven consultative sales abilities and proven ability to work well in a fast-paced environment, collaborating across multiple departments and influencing all levels within an external organization

Additional Information:

Apply without meeting all requirements statement

If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

We believe in equal opportunities

We work as one team. Wherever you come from, however you identify, and whichever payment method you use.

Our clients come from all over the world, and so do we. Hiring hardworking people and giving them a community to thrive in is critical to our success.

When you join our team, we'll empower you to unlock your potential so you can do your best work. We'd love to hear how you think you could make a difference here with us.

We want to set you up for success and make our process as accessible as possible. So let us know in your application or tell your recruiter directly if you need anything to make your experience or working environment more comfortable. We'll be happy to support you.

Take a peek inside life at Checkout via

• Our Culture video, careers page, LinkedIn Life pages, Instagram

Employment Type: Full-time

Checkout.com Dubai, United Arab Emirates

Company Description

We're Checkout.com - you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.

Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.

With 19 offices spanning six continents, we feel at home everywhere - but London is our HQ. Wherever our people work their magic, they're fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech.

Job Description

Checkout.com is actively looking for a strategic-thinking, resourceful and highly driven Account Manager to nurture and maintain long-term relationships with our Enterprise merchants. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion.

You will be the business advisor and main point of contact to a merchant post integration process. You will act as the voice of our product and ambassador of our brand, acting as a trusted advisor and strategic partner to our merchants. Key for success here will be the ability to apply your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve win-win scenarios and promote the value proposition.

The ideal candidate is an independent, hard-working individual, able to stand out in an entrepreneurial environment and excel through self-motivation and personal drive. If you are eager to join a growing, fast-paced, start-up company and contribute to crafting its future, this is the role for you to make a difference.

What you'll be doing:

• Crafting merchant specific account development plans focusing on revenue generation
• Building high touch, consultative and positive relationships with our merchants through regular and open communications
• Delivering expertise, education, and guidance to merchants as they craft and complete a comprehensive, global payments strategy.
• Analyse merchant's performance and provide recommendations to improve the payment flow /revenue
• Focusing on exceeding strategic and financial targets of our merchants by analysing active payment products, transaction volumes, and service levels
• Understanding the intricacies of our products, services and partner networks thoroughly to leverage as needed to meet our merchants' needs
• Collaborating with various teams across the company (e.g. Sales, Integration, Support, Legal, Engineering) to ensure an outstanding merchant experience

• Good knowledge of today's major e-commerce and payments technologies, players and future trends
• 2+ years of experience working in a PSP, Acquirer or similar
• Experience in a B2B Enterprise Account Management and/or Relationship Management role in the FinTech and/or Payments industry
• A strategic problem solver with excellent project management skills
• Customer driven and able to establish robust relationships with assigned customer base
• Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities
• Proven consultative sales abilities and proven ability to work well in a fast-paced environment, collaborating across multiple departments and influencing all levels within an external organisation

SVP Account Management - MEA

Context of the role

As the SVP Account Management, you will be responsible for leading and managing the account management team across the Middle East and Africa to achieve business objectives and ensure the highest level of customer satisfaction. You will oversee the development and execution of strategies to strengthen customer relationships, drive revenue growth and meet and exceed sales targets. Your role will involve collaborating with cross-functional teams, building strong client partnerships, and maintaining a deep understanding of market trends. This is a leadership position that requires exceptional communication, strategic thinking, and relationship management skills.

Responsibilities:

• Lead, mentor, and manage a team of account managers/directors, providing guidance, support, and training as needed.
• Develop and execute strategic account management plans to achieve revenue targets and customer satisfaction goals.
• Build and nurture strong relationships with key clients, understanding their needs and aligning company solutions to address them.
• Collaborate with internal teams, including sales, marketing, product, and customer support, to ensure seamless customer experiences and successful account growth.
• Analyze market trends, competitive landscape, and customer insights to identify growth opportunities and recommend strategies for account expansion.
• Drive customer retention initiatives, implementing best practices to enhance customer loyalty and reduce churn.
• Monitor account performance metrics, track revenue growth, and prepare regular reports for senior management.
• Conduct regular business reviews with key clients to assess satisfaction levels, identify areas for improvement, and explore opportunities for upselling and cross-selling.
• Stay updated with industry trends, emerging technologies, and best practices in account management and customer success.
• Continuously enhance the account management process, implement tools and systems, and streamline workflows to optimize efficiency and productivity.

• Bachelor's degree in business administration, marketing, or a related field. An MBA or advanced degree is preferred.
• 15+ years experience in business development / account management, with a track record of successfully managing and growing key accounts.
• Proven experience leading a distributed high performing account management teams - ability to inspire and motivate a team.
• In depth knowledge of the cross border payments industry
• Experience managing accounts across both the Middle East and Africa
• Strong business acumen and strategic thinking skills, with the ability to identify growth opportunities and make data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships at all levels.
• Results-oriented mindset with a focus on achieving targets and driving revenue growth.
• Analytical mindset and proficiency in using data to drive insights and measure performance.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Strong negotiation and problem-solving skills, with the ability to handle challenging situations and resolve conflicts.

Join to apply for the Specialist, Account Management role at Checkout.com

Join to apply for the Specialist, Account Management role at Checkout.com

Company Description

We're Checkout.com – you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.

Company Description

We're Checkout.com – you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.

Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.

With 19 offices spanning six continents, we feel at home everywhere – but London is our HQ. Wherever our people work their magic, they're fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech.

Job Description

Checkout.com is actively looking for a strategic-thinking, resourceful and highly driven Account Manager to nurture and maintain long-term relationships with our Enterprise merchants. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion.

You will be the business advisor and main point of contact to a merchant post integration process. You will act as the voice of our product and ambassador of our brand, acting as a trusted advisor and strategic partner to our merchants. Key for success here will be the ability to apply your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve win-win scenarios and promote the value proposition.

The ideal candidate is an independent, hard-working individual, able to stand out in an entrepreneurial environment and excel through self-motivation and personal drive. If you are eager to join a growing, fast-paced, start-up company and contribute to crafting its future, this is the role for you to make a difference.

What You'll Be Doing

• Crafting merchant specific account development plans focusing on revenue generation
• Building high touch, consultative and positive relationships with our merchants through regular and open communications
• Delivering expertise, education, and guidance to merchants as they craft and complete a comprehensive, global payments strategy.
• Analyse merchant's performance and provide recommendations to improve the payment flow /revenue
• Focusing on exceeding strategic and financial targets of our merchants by analysing active payment products, transaction volumes, and service levels
• Understanding the intricacies of our products, services and partner networks thoroughly to leverage as needed to meet our merchants' needs
• Collaborating with various teams across the company (e.g. Sales, Integration, Support, Legal, Engineering) to ensure an outstanding merchant experience
  
  

• Good knowledge of today's major e-commerce and payments technologies, players and future trends
• 2+ years of experience working in a PSP, Acquirer or similar
• Experience in a B2B Enterprise Account Management and/or Relationship Management role in the FinTech and/or Payments industry
• A strategic problem solver with excellent project management skills
• Customer driven and able to establish robust relationships with assigned customer base
• Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities
• Proven consultative sales abilities and proven ability to work well in a fast-paced environment, collaborating across multiple departments and influencing all levels within an external organisation
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Business Development and Sales

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Job Title: Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

You will build knowledge and support a collaborative environment while participating in problem-solving discussions. This role offers a fantastic opportunity to immerse yourself in account management, where you will learn and grow alongside experienced professionals.

1. Assist in supporting specific sales opportunities and activities.
2. Engage in learning and leveraging best practices, tools, and processes.
3. Contribute to bid management activities, including managing strategies and approvals.
4. Support key activities such as deal shaping and commercial negotiations.
5. Build and nurture relationships with client stakeholders.

• Beginner proficiency in Account Management.
• Relevant experience is advantageous but not mandatory.

• Beginner proficiency in Account Sales Planning.
• Beginner proficiency in Sales Pursuit Management.

• Consulting
• Management Consulting
• Advisory Services

• Business Development

Disclaimer: We do not endorse requests for money payments or sharing personal/bank details. For security advice, visit our website. Report fraud to

Our Sales Team is seeking a skilled Key Account Manager to lead our efforts in managing existing accounts and pursuing new business opportunities. This pivotal role involves generating leads, evaluating prospects, and delivering product presentations to showcase our unique value proposition.

• Generate and uncover new business leads through diverse channels.
• Evaluate leads and identify promising business opportunities.
• Engage prospects, forge relationships, and assess their needs.
• Deliver product presentations and demonstrations to showcase our unique value proposition.
• Tailor solutions to meet client requirements and prepare proposals.
• Negotiate terms, pricing, and contract details with prospective clients.
• Finalize agreements and secure new business contracts.
• Oversee the post-sale process for seamless onboarding and customer satisfaction.

Key Requirements:

• Proven experience in sales, business development, or a similar role, ideally within the SaaS industry.
• Outstanding skills in communication, negotiation, and fostering relationships.
• Ability to grasp and evaluate client needs, providing customized solutions.
• Thorough understanding of the sales process, from lead generation to closing deals.
• Experience in effectively managing and nurturing client relationships.
• Knowledge of CRM tools and sales software.
• Motivated and goal-oriented with a solid track record of meeting sales objectives.
• Excellent collaboration skills with cross-functional teams.
• Exceptional presentation and product demonstration skills.

Specialist, Account Management page is loaded

Company Description

We're Checkout.com – you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.

Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.

With 19 offices spanning six continents, we feel at home everywhere – but London is our HQ. Wherever our people work their magic, they're fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech.

Job Description

Checkout.com is actively looking for a strategic-thinking, resourceful and highly driven Account Manager to nurture and maintain long-term relationships with our Enterprise merchants. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion.

You will be the business advisor and main point of contact to a merchant post integration process. You will act as the voice of our product and ambassador of our brand, acting as a trusted advisor and strategic partner to our merchants. Key for success here will be the ability to apply your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve win-win scenarios and promote the value proposition.

The ideal candidate is an independent, hard-working individual, able to stand out in an entrepreneurial environment and excel through self-motivation and personal drive. If you are eager to join a growing, fast-paced, start-up company and contribute to crafting its future, this is the role for you to make a difference.

What you'll be doing:

• Crafting merchant specific account development plans focusing on revenue generation

• Building high touch, consultative and positive relationships with our merchants through regular and open communications

• Delivering expertise, education, and guidance to merchants as they craft and complete a comprehensive, global payments strategy.

• Analyse merchant's performance and provide recommendations to improve the payment flow /revenue

• Focusing on exceeding strategic and financial targets of our merchants by analysing active payment products, transaction volumes, and service levels

• Understanding the intricacies of our products, services and partner networks thoroughly to leverage as needed to meet our merchants' needs

• Collaborating with various teams across the company (e.g. Sales, Integration, Support, Legal, Engineering) to ensure an outstanding merchant experience

About you:

• Good knowledge of today's major e-commerce and payments technologies, players and future trends

• 2+ years of experience working in a PSP, Acquirer or similar

• Experience in a B2B Enterprise Account Management and/or Relationship Management role in the FinTech and/or Payments industry

• A strategic problem solver with excellent project management skills

• Customer driven and able to establish robust relationships with assigned customer base

• Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities

• Proven consultative sales abilities and proven ability to work well in a fast-paced environment, collaborating across multiple departments and influencing all levels within an external organisation
  

Bring all of you to work

We create the conditions for high performers to thrive – through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity – and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here.

It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.

Life at Checkout.com

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.

Curious about what it's like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.

For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram

Account Manager Role

We are seeking a highly skilled and experienced Account Manager to join our team. As an Account Manager, you will be responsible for coordinating projects, facilitating communication between clients and internal teams, and driving overall client satisfaction.

• Key Responsibilities:
• Client Relationship Development: Strengthen, expand, and maintain positive relationships between the agency and clients.
• Project Coordination: Act as a key integrator between internal teams and capabilities, ensuring a common understanding of timelines, projects, and upcoming events/requirements.
• Reporting: Maintain clear records, including briefs, status reports, timesheets, and contact reports.
• Briefing Process: Receive and analyse briefs from clients, question them as necessary, and discuss with the Account Director and creative teams.
• Client Proposals: Prepare and present proposals to clients, defending creative work and providing quotations for client approval.
• Financial Procedures: Ensure that all financial procedures are in order, from estimation to submission to client approval.
• Competitive Analysis & Market Insights: Monitor industry trends, competitor activities, and market landscapes to provide valuable insights to clients.

• Bachelor's degree in Marketing, Advertising, or any related field.
• Excellent verbal and written communication skills.
• Strong interpersonal skills, with a proactive and positive approach.
• Excellent time and project management abilities, with a focus on attention to detail.
• Proven ability to manage multiple assignments while meeting deadlines.
• Able to work well within a team.
• Strong problem-solving, initiative taking and adaptability skills.
• Curious, go getter, and eager to learn.

Our company is committed to fostering creativity, collaboration, and connection. We adopt a hybrid approach, with teams in the office an average of four days a week.

Responsibilities

• Lead, mentor, and manage a team of account managers / directors, providing guidance, support, and training as needed.
• Develop and execute strategic account management plans to achieve revenue targets and customer satisfaction goals.
• Build and nurture strong relationships with key clients, understanding their needs and aligning company solutions to address them.
• Collaborate with internal teams, including sales, marketing, product, and customer support, to ensure seamless customer experiences and successful account growth.
• Analyze market trends, competitive landscape, and customer insights to identify growth opportunities and recommend strategies for account expansion.
• Drive customer retention initiatives, implementing best practices to enhance customer loyalty and reduce churn.
• Monitor account performance metrics, track revenue growth, and prepare regular reports for senior management.
• Conduct regular business reviews with key clients to assess satisfaction levels, identify areas for improvement, and explore opportunities for upselling and cross-selling.
• Stay updated with industry trends, emerging technologies, and best practices in account management and customer success.
• Continuously enhance the account management process, implement tools and systems, and streamline workflows to optimize efficiency and productivity.

What we are looking for :

• Bachelor's degree in business administration, marketing, or a related field. An MBA or advanced degree is preferred.
• 15+ years experience in business development / account management, with a track record of successfully managing and growing key accounts.
• Proven experience leading a distributed high-performing account management team - ability to inspire and motivate a team.
• In-depth knowledge of the cross-border payments industry.
• Experience managing accounts across both the Middle East and Africa.
• Strong business acumen and strategic thinking skills, with the ability to identify growth opportunities and make data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships at all levels.
• Results-oriented mindset with a focus on achieving targets and driving revenue growth.
• Analytical mindset and proficiency in using data to drive insights and measure performance.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Strong negotiation and problem-solving skills, with the ability to handle challenging situations and resolve conflicts.

About Thunes

Thunes is the Smart Superhighway for money movement around the world. Thunes' proprietary Direct Global Network allows members to make payments in real-time in over 130 countries and more than 80 currencies.

Thunes' Network connects directly to over 7 billion mobile wallets and bank accounts worldwide, via more than 350 different payment methods, such as GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay, and many more.

Members of Thunes' Direct Global Network include gig economy giants like Uber and Deliveroo, super-apps like Grab and WeChat, MTOs, fintechs, PSPs, and banks. Thunes' network differentiates itself through its worldwide reach, in-house Smart Treasury Management Platform, and Fortresspliance Infrastructure, ensuring members receive unrivaled speed, control, visibility, protection, and cost efficiencies when making real-time payments globally.

Headquartered in Singapore, Thunes has offices in 12 locations, including Barcelona, Beijing, Dubai, London, Manila, Nairobi, Paris, Riyadh, San Francisco, Sao Paulo, and Shanghai. For more information, visit: //thunes/ Job ID