92 Administrative Operations jobs in Abu Dhabi

Head of Administrative Operations (Change Management) role at Burson. Transformation happens at the local level, where abstract concepts meet day-to-day operations. This role focuses on supporting specific business areas through their change journey, adapting central approaches to meet unique functional needs. You will build strong relationships with business leaders, understand their specific challenges, and help them navigate the practical realities of implementing change within their teams. Your ability to bridge between the transformation programme and operational areas will be crucial to ensuring sustainable adoption.

• Partner with assigned business areas to understand their specific transformation needs and challenges
• Tailor transformation approaches to meet the unique requirements of different functions or departments
• Support business leaders in planning and executing change within their areas of responsibility
• Identify and address barriers to implementation at the business unit level
• Facilitate workshops and sessions to engage teams in the transformation process
• Act as a bridge between the central transformation team and business units
• Provide regular feedback to the Implementation Lead on progress and challenges
• Support knowledge transfer and capability building within assigned business areas

• 5+ years of experience in change management, business transformation or internal consulting
• Strong relationship-building skills with the ability to work effectively with diverse stakeholders
• Experience in adapting central transformation approaches to meet specific business needs
• Understanding of different functional areas and their unique challenges during transformation
• Facilitation skills with the ability to lead productive workshops and discussions
• Problem-solving abilities with a focus on practical solutions
• Experience working in matrix organisations and navigating complex stakeholder environments
• Knowledge of the energy sector or experience with government entities would be beneficial

Our vision is for Burson to be the leading 'academy company' for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today's leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success. At Burson, we're an agency of learn-it-alls. We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That's why it's imperative for us to hire extraordinarily talented people of all backgrounds and identities. Without that we can't do the essential work of inspiring bold ideas, fostering constructive dialogue, cultivating meaningful experiences, and driving innovation and creativity for our partners. Your unique point of view—your talent—is what makes you a #BursonPerson, and it's how we deliver exceptional results for our clients, together. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

• Director

• Full-time

• Management and Manufacturing

• Public Relations and Communications Services

We are seeking a highly organized and efficient administrative operations manager to join our team in Abu Dhabi, UAE.

This role is best suited for a candidate with strong leadership skills, excellent communication abilities, and a background in administrative management.

The successful candidate will be responsible for overseeing and managing day-to-day administrative operations of the company, developing and implementing administrative policies and procedures, monitoring and maintaining office supplies inventory, handling employee onboarding and offboarding processes, managing employee schedules and leave requests, supervising administrative staff and providing guidance as needed, maintaining accurate records of company expenses and budget allocation, and coordinating with other departments to ensure smooth communication and collaboration.

Responsibilities:

We are seeking an experienced Process Optimization Specialist to join our organization. As a key member of our team, you will be responsible for analyzing and improving chemical processes within the company.

• Conduct thorough analysis of existing chemical processes to identify areas for improvement.
• Develop and implement strategies to optimize process efficiency and reduce costs.
• Collaborate with cross-functional teams to identify and implement solutions.
• Ensure compliance with safety regulations and industry standards.
• Research new technologies and processes to enhance production capabilities.
• Provide technical guidance and support to team members.

• Bachelor's degree in Chemical Engineering or a related field.
• Minimum of 5 years experience in process optimization within the chemical industry.
• Extensive knowledge of chemical processes, equipment, and materials.
• Strong analytical skills to identify areas for improvement.
• Experience with simulation software such as Aspen Plus or HYSYS preferred.
• Excellent communication skills and ability to work collaboratively.

Head of Administrative Operations (Change Management) role at Burson. Transformation happens at the local level, where abstract concepts meet day-to-day operations. This role focuses on supporting specific business areas through their change journey, adapting central approaches to meet unique functional needs. You will build strong relationships with business leaders, understand their specific challenges, and help them navigate the practical realities of implementing change within their teams. Your ability to bridge between the transformation programme and operational areas will be crucial to ensuring sustainable adoption.

• Partner with assigned business areas to understand their specific transformation needs and challenges
• Tailor transformation approaches to meet the unique requirements of different functions or departments
• Support business leaders in planning and executing change within their areas of responsibility
• Identify and address barriers to implementation at the business unit level
• Facilitate workshops and sessions to engage teams in the transformation process
• Act as a bridge between the central transformation team and business units
• Provide regular feedback to the Implementation Lead on progress and challenges
• Support knowledge transfer and capability building within assigned business areas

• 5+ years of experience in change management, business transformation or internal consulting
• Strong relationship-building skills with the ability to work effectively with diverse stakeholders
• Experience in adapting central transformation approaches to meet specific business needs
• Understanding of different functional areas and their unique challenges during transformation
• Facilitation skills with the ability to lead productive workshops and discussions
• Problem-solving abilities with a focus on practical solutions
• Experience working in matrix organisations and navigating complex stakeholder environments
• Knowledge of the energy sector or experience with government entities would be beneficial

Our vision is for Burson to be the leading ‘academy company’ for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today’s leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success. At Burson, we’re an agency of learn-it-alls. We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That’s why it’s imperative for us to hire extraordinarily talented people of all backgrounds and identities. Without that we can’t do the essential work of inspiring bold ideas, fostering constructive dialogue, cultivating meaningful experiences, and driving innovation and creativity for our partners. Your unique point of view—your talent—is what makes you a #BursonPerson, and it’s how we deliver exceptional results for our clients, together. We believe the best work happens when we’re together, fostering creativity, collaboration, and connection. That’s why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

• Director

• Full-time

• Management and Manufacturing

• Public Relations and Communications Services

We are seeking a detail-oriented Business Analyst to collaborate with clients and tech teams to analyze business problems and propose solutions. This role involves planning and designing business processes, gathering and analyzing business requirements, and creating test case scenarios.

The ideal candidate will have a degree in Business, IT, or a related field, experience in the insurance industry, and strong knowledge of Agile methodologies and tools. Fluency in both English and Spanish is required.

• Collaborate with clients and tech teams to analyze business problems and propose solutions
• Plan and design simple to moderately complex business processes and system modifications
• Gather, analyze, and document business requirements
• Create test case scenarios and support business application testing

• Degree in Business, IT, or a related field
• Experience in the insurance industry is required (health insurance or Insurtech preferred)
• Strong knowledge of Agile methodologies and tools (Scrum, epics, sprints)
• Familiarity with process documentation and technical writing

Fluent in both English and Spanish. Prior experience working for a tech vendor serving insurance clients is highly preferred.

A dynamic work environment, opportunities for growth and development, and a chance to make a meaningful contribution to our team's success.

Key Responsibilities:

• Elicit and Analyze Requirements: Conduct comprehensive requirements gathering through interviews, workshops, surveys, and document analysis to capture functional and non-functional needs, business rules, and process flows.
• Process Modelling and Optimization: Analyze current state business processes to identify inefficiencies, design optimized future state processes, and develop clear process maps (e.g., BPMN).
• Data Analysis & Reporting: Interpret complex data sets to uncover insights, identify trends, and develop actionable reports to support strategic decision-making for business relations initiatives.
• Solution Assessment & Validation: Evaluate the feasibility of proposed solutions, facilitate User Acceptance Testing (UAT), define test scenarios, and ensure developed solutions align with business needs.
• Stakeholder Collaboration: Serve as a key liaison between business stakeholders, IT teams, and external partners, ensuring clear communication, consensus building, and effective expectation management throughout the project lifecycle.
• Customer/Partner Journey Mapping: Analyze and map the end-to-end journeys of various customer and partner segments to identify pain points and opportunities for improvement.
• Support Regulatory Adherence: Ensure that all defined requirements and proposed solutions adhere to relevant insurance regulations and compliance guidelines.

Requirements

• Minimum 3-5 years of experience as a Business Analyst, preferably within the Insurance or financial services industry.
• Bachelor's degree in Business Administration, Finance, Insurance, or a related field.
• Demonstrated experience with full Software Development Life Cycle (SDLC) methodologies, with a strong preference for Agile (Scrum, Kanban) environments.
• Proven track record of working closely with diverse business and technical teams.
• Knowledge of key market trends and their impact on the insurance industry.

Key Skills

• Core Business Analysis: Mastery of requirements elicitation, documentation, scope management, process modelling (BPMN), data analysis, and solution validation (UAT support).
• Excellent Communication & Interpersonal Skills: Exceptional active listening, verbal, written, and presentation skills to effectively convey complex information to diverse audiences.
• Stakeholder Management: Proven ability to build strong relationships, manage expectations, and resolve conflicts with internal and external stakeholders.
• Problem-Solving & Critical Thinking: Highly analytical mindset with the ability to break down complex problems, identify root causes, propose practical, solution-oriented, and strategic solutions.

We offer a competitive compensation package, opportunities for professional growth, and a collaborative work environment.

Bachelor of Business Administration in Finance required.

Nationality

Any Nationality

Position Available

1 Position Available

Job Overview

About the Role:

We are seeking a highly organized and detail-oriented Finance & People Operations Specialist to join our dynamic team. This role combines core financial operations with people support, making it perfect for someone who excels at the intersection of numbers and people. You will play a critical role in maintaining internal systems, from payment processes and budgeting to payroll support and employee documentation.

Responsibilities:

• Financial Operations:
• Oversee day-to-day finance activities including data entry, invoice processing, expense tracking, reimbursements, petty cash, and general account reconciliations.
• Prepare and submit payment requisition forms, ensuring complete and organized documentation.
• Maintain accurate, up-to-date financial records and collaborate with external accountants for timely transaction entries.
• Track and manage company budgets, flagging variances and supporting data-informed decisions.
• Prepare monthly reports (budget vs. actuals, cash flow statements, variance analyses) for senior leadership.
• Support audits, VAT filings, and regulatory compliance in collaboration with auditors and tax consultants.
• Continuously improve internal finance processes and controls.
• Utilize platforms such as Xero, Alaan, Expensify, NetSuite, and Excel to streamline financial data and reporting.
• People Operations Support:
• Work closely with the People team to support accurate payroll processing in coordination with payroll providers.
• Handle employee reimbursements, bank letters, salary transfer documentation, and insurance-related paperwork.
• Maintain confidential employee records, ensuring up-to-date documentation for payroll, visa, and compliance.
• Assist with visa renewals, employee letters, and government portal documentation where needed.
• Act as a liaison between the People, Finance, and PRO agencies to support smooth cross-functional execution.

Requirements:

• Bachelor's degree in Accounting, Finance, or a related field.
• 3-6 years of experience in finance or accounting roles.
• Strong grasp of accounting standards, financial reporting, and budgeting.
• Familiarity with UAE tax regulations, audit cycles, compliance frameworks, and UAE Labor law.
• Excellent organizational discipline and attention to detail.
• Analytical mindset with the ability to interpret and act on financial data.
• Confident working independently and meeting tight deadlines.
• Based in the UAE.
• Fluency in English is required.

Industry:

• Defense.
• Military.
• Government.

Functional Area:

• Finance.
• Treasury.

Keywords:

• Finance and People Operations Specialist.

At our organization, we're transforming infrastructure and energy systems by connecting people, data, and technology. Our global team of consultants, designers, engineers, and project managers collaborate with industry partners and clients to drive sustainable development, healthy living, and vibrant communities.

• We maintain records for the Business Improvement pipeline to ensure prioritization and active attendance at the change board.
• We engage with idea proposers to assess and action new improvement ideas.
• We track progress of improvements to encourage completion and support benefits assessment.
• We collaborate with the Health and Safety team to process improvement suggestions and support required improvements.
• We conduct process mapping, value stream mapping, and identify inefficiencies in productivity.
• We develop business cases for Lean process improvement projects, including other stakeholders as necessary.
• We engage with Lean Practitioners across the business to assist in project delivery.
• We progress Lean projects that enable waste reduction, deliver business benefits, and align with the digital transformation program.
• We analyze data and engage proactively with National Highways improvement teams to share best practices and promote collaboration.

• We require Lean/Continuous Improvement experience (minimum Lean Six Sigma Green Belt or equivalent).
• Leadership experience in delivering structured business improvement projects with team leadership skills.
• Experience with root cause analysis methodologies, such as DMAIC, 8D, or similar Continuous improvement tools.
• Ability to work collaboratively with colleagues to deliver improvements.
• Self-motivation, attention to detail, analytical, and problem-solving skills.
• Effective communication skills to convey complex data and communicate with individuals at all levels of the business.
• Flexibility to work across multiple sites as required.

Our company cares for its employees and is committed to creating an inclusive working environment where everyone can thrive and build a future they want to be part of. We prioritize wellbeing, health, and safety above everything else.

The role of a Senior Officer in the Processing Unit involves managing workflow activities related to account opening and maintenance on a day-to-day basis. This position requires strong organizational skills, attention to detail, and effective communication abilities.

Responsibilities:

• Manage workflow activities related to account opening and maintenance
• Ensure accurate and efficient processing of accounts
• Maintain high levels of productivity and quality

Skill Requirements:

• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Able to work accurately and efficiently under pressure

Benefits:

• Fulfilling and challenging work environment