8 Atlantis Resorts jobs in Dubai

( 13213 )

At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.

Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.

About The Role

As the Manager, Marketing – Brand, you will manage all marketing for Atlantis the Royal and be responsible for driving the Atlantis Dubai brand and direct business, including branding, campaigns, activations, channels, products, and collateral to achieve key budget objectives for the direct business. You will drive rooms business to ensure brand consistency in communications both on and offline to achieve annual rooms budget for the direct channel, while helping in the building of strategic marketing plans for the brand and direct business, and help the sales team drive their respective market programs with both brand and tactical messages without compromising brand integrity.

You will also have strong awareness of business performance to drive budget targets. You will become the brand guardian and audit and maintain visual library for the Atlantis brand, driving brand identity, tone of voice and compliance for the brand to ensure it is understood, protected, and promoted in all marketing and business mediums. This role will also require you to create a promotional and content calendar in line with business objectives to drive a consistent presence in the market by brand and by channel, and to create innovative ideas to drive awareness and maximize exposure for respective brand and rooms business units. The Marketing Brand Manager will work collaboratively across the broader marketing, sales, PR and operations teams for effective brand and campaign management.

About You

The successful candidate must be passionate about brand marketing and have prior experience in this field, with strong marketing campaign and commercial experience. You will have a minimum of 4-5 years’ experience working within a fast-paced environment within a marketing team, creative or media agency, and preferably have a proven ability to manage staff.

You will also have excellent communication skills, both written and spoken, have the ability to work well under pressure and meet tight deadlines, and have good stakeholder management. You will be able to manage multiple projects at once and have strong project management skills. A degree in marketing or business management is also preferred.

Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

We are seeking a skilled Bartender to join our team at a luxurious resort in Dubai.

• Key Responsibilities:

• Deliver exceptional customer service, greeting guests warmly and taking drink and snack orders accurately.

• Maintain comprehensive knowledge of beverages and confidently recommend drinks to guests.

• Collaborate with the bar team to ensure drinks are prepared and served promptly and precisely.

• Serve all beverages and snacks to high standards, combining consistency with style and elegance.

• Build genuine connections with guests, anticipate their needs, and handle requests or concerns professionally and gracefully.

• Keep the bar and surrounding areas clean and organized before, during, and after service.

• Requirements:

• Luxury experience in a high-end hospitality environment, showcasing ability to deliver sophisticated and discreet service.

• Exceptional communication and interpersonal skills, engaging with guests in a refined manner that enhances their experience.

• Proficiency in luxury hotel operations and management software, with a solid understanding of sophisticated service protocols.

• A relevant educational qualification in Hospitality Management or equivalent experience is preferred.

What We Offer:

• The opportunity to shape the future of an ultra-luxury hotel and make a big splash in your career.

• A dynamic and collaborative work environment that celebrates growth and creativity.

• Competitive perks and benefits that recognize your rockstar status in hospitality.

At our esteemed resort, we are seeking a diligent and organized individual to fill the position of Health Club Receptionist.

The selected candidate will play a pivotal role in maintaining the pristine standards of cleanliness and luxury within the Health Club. Responsibilities include ensuring the pool, beach, and fitness areas are immaculate at all times, replenishing supplies, and guaranteeing exceptional guest satisfaction.

• Maintain high standards of cleanliness in the Health Club Pool, Beach, and Fitness Areas
• Attend pre-shift briefings and handover to Supervisor
• Adhere to proper usage of cleaning supplies and equipment
• Offer assistance to guests and staff in a courteous manner
• Report any problems or questions to Health club Supervisor
• Set up pool and beach areas with towels, sunbeds, umbrellas, and amenities
• Welcome and assist guests courteously offering towels and helping them find available seating
• Collect and replace used towels and maintain inventory of towel stock
• Assist with recreational or special events taking place in the pool and beach area

• Previous experience in luxury hotel environment is desirable but not essential
• High School diploma, vocational training, and/or 1 year work experience
• Fluent in English (written & verbal) essential
• Strong interpersonal skills and friendly demeanor
• High level of personal cleanliness and grooming
• CPR and First Aid certification preferred

This role is responsible for ensuring that guests have memorable experiences at the resort. The Lobby Hostess will be the first point of contact for guests and will be responsible for welcoming and bidding farewell to them in a traditional manner.

• Ensure that established levels of guest service are maintained at all times within the reception area.
• Actively elicit guest feedback and preferences regarding resort services and ensure action is initiated on the same to maximize guest satisfaction.
• Coordinate transportation for guests in collaboration with the concierge desk.
• Handle difficult situations while effectively following resort policies and procedures.

• Excellent communication skills and presentation.
• Ability to converse with guests from diverse backgrounds.
• Fluency in English; foreign languages an advantage.
• Minimum 1 year experience as a Lobby Host, preferably in a similar quality hotel.

What We Offer

• A dynamic and supportive work environment.
• Opportunities for career growth and development.

• Proactive, resourceful, and able to work independently.
• Strong decision-making abilities.

This role requires a friendly and outgoing demeanor, with excellent interpersonal and communication skills. You should be proactive, resourceful, and able to work independently. Strong decision-making abilities and the ability to handle difficult situations are also essential.

About Us

We operate an exceptional portfolio of properties, restaurants and services across the globe.

Our company changed the face of hospitality with its first opening and is now renowned worldwide for its distinguished resorts, hotels and residences.

From our contemporary island paradise to our art-inspired city hotels, we have become synonymous with warm and generous service and the ability to craft distinctive experiences that bring joy to guests from across the world.

Nestled at the heart of a peninsula, we offer a luxury lifestyle destination featuring a resort, residences, a marina, a state-of-the-art spa and fitness center and a range of curated dining experiences.

With our avant-garde design, we complete the nautical trilogy alongside other iconic properties.

About The Job

An opportunity has arisen for a Team Leader to join our Front office team.

The main duties and responsibilities of this role include ensuring accurate check-in details, arriving guests in accordance with policy and procedure, selling rooms at the best possible rate and maximizing hotel revenue, maintaining high standards of the hotel regarding VIPs, and following account instructions and recording correctly on worksheets.

Ensure all check-in messages are given to the guest on arrival.

About You

The ideal candidate will have experience working cohesively with coworkers, prioritizing, organizing and following up. They will also possess knowledge of software (Level of expertise – Basic), excellent technical and communication skills, both in person and by telephone.

About The Benefits

Our attractive salary package includes paid leave and healthcare benefits, life insurance, incentive programs and other employee benefits making the role attractive to high performers.

About The Requirements

To be successful in this role you will need:

• Experience working in a similar environment
• Excellent communication and organizational skills
• Basic knowledge of relevant software

Summary

As a Resort Host at Banyan Tree you are the embodiment of our brands holistic philosophyoffering serenity warmth and thoughtful hospitality from the moment our guests arrive until their peaceful departure. You create a seamless and intuitive guest journey grounded in mindfulness well-being and the genuine care that defines luxury hospitality.

Key Responsibilities:

• Embody Banyan Trees wellness-inspired service culture in every interaction ensuring a sense of calm and connection throughout the guest journey.

• Offer a gracious welcome and heartfelt farewell using the guests name with warmth and authenticity.

• Maintain a poised and attentive presence at the Reception Desk intuitively anticipating guest needs.

• Serve as a brand ambassador delivering an elegant first impression and nurturing lasting memories.

• Foster a serene and harmonious front-of-house environment through attentive listening and personalized service.

• Conduct wellness-driven courtesy calls ensuring each guests comfort and peace of mind throughout their stay.

• Maintain accurate and thoughtfully curated guest profiles respecting preferences and wellness goals.

• Encourage enrollment in Accor Live Limitless (ALL) gently guiding guests toward enriched experiences and exclusive benefits.

• Remain informed about the resorts wellness offerings dining local experiences and cultural events serving as a knowledgeable guide.

• Uphold our commitment to safety integrity and well-being through adherence to Banyan Trees Code of Ethics and health protocols.

• Ensure seamless credit checks and administrative tasks with discretion and precision.

• Support and inspire the guest services team to deliver calm meaningful moments of hospitality.

Qualifications :

Experience/Certificates/Education

• 2 years minimum experience in a similar capacity within an ultra-luxury hospitality environment.
• Must possess outstanding Guest services skills professional presentation and sophisticated communication skills.
• Proficient in English language (verbal & written) Russian language proficiency is an asset.
• Must be able to handle a multitude of tasks in an intense ever-changing environment while remaining calm and collective.
• Must be flexible in terms of working hours.
• A hospitality diploma is an asset.
• Computer literacy in Windows MS Office Suite and Opera PMS systems is recommended.
• Must have the ability to handle cash effectively and accurately.

Additional Information :

• We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support training and leadership necessary to excel in your role. Thats why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success.

Remote Work :

No

Employment Type :

Full-time

As a Resort Host Supervisor you will lead by example in delivering Banyan Trees signature experiencecentered on mindfulness gracious hospitality and personalized well-being. In this leadership role you will guide the Resort Host team to ensure every guest journey is seamless intuitive and infused with calm elegance. You will serve as a mentor quality guardian and brand ambassador fostering a culture of care attention and authentic connection.

Key Responsibilities

Guest Experience & Service Excellence

• Supervise daily Resort Host operations ensuring every guest is welcomed with warmth and personalized care from arrival to departure.

• Champion Banyan Trees wellness philosophy in all guest interactions creating a peaceful luxurious and intuitive atmosphere.

• Handle guest feedback and service recovery with empathy and professionalism turning moments of concern into moments of trust.

• Ensure the team maintains a poised and professional presence at the reception and guest areas at all times.

Team Leadership & Development

• Mentor coach and inspire Resort Hosts to exceed service expectations and embody brand values in every interaction.

• Facilitate daily briefings and ongoing training to enhance mindfulness guest engagement and wellness knowledge.

• Assist with scheduling and ensure appropriate staffing levels to maintain personalized service during peak and non-peak hours.

Operations & Quality Standards

• Ensure all standard operating procedures (SOPs) are followed consistently aligned with Banyan Trees luxury and wellness standards.

• Oversee accurate and timely updates of guest profiles and preferences in the system.

• Conduct daily checks on in-house guest credit limits and oversee the proper handling of billing inquiries.

• Support Accor Live Limitless (ALL) loyalty program enrollments ensuring targets are achieved in a thoughtful non-intrusive manner.

Wellness & Brand Integrity

• Maintain up-to-date knowledge of all wellness offerings spa treatments rituals local experiences and property events.

• Guide guests with personalized recommendations based on their individual preferences and wellness intentions.

• Ensure adherence to health & safety protocols Banyan Trees Code of Ethics and local operational regulations.

Qualifications :

Experience/Certificates/Education

• Minimum 23 years of experience in a front office or guest relations supervisory role within a luxury or wellness-focused hospitality environment.

• Strong leadership and people management skills with a calm composed and guest-centric approach.

• Exceptional communication skills in English; additional languages are an advantage.

• Deep understanding of wellness hospitality standards cultural sensitivity and intuitive guest service.

• Must be able to handle a multitude of tasks in an intense ever-changing environment while remaining calm and collective.

• Must be flexible in terms of working hours.

• A hospitality diploma is an asset.

• Must have the ability to handle cash effectively and accurately.

• Proficient in front office systems (e.g. Opera) and Microsoft Office suite.

Additional Information :

• We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support training and leadership necessary to excel in your role. Thats why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success.

Remote Work :

No

Employment Type :

Full-time