46 Automotive Technicians jobs in Dubai

We are seeking a highly motivated and customer-focused professional to serve as the liaison between customers and service technicians.

• Greet customers in a professional and courteous manner.
• Accurately document customer concerns and vehicle symptoms.
• Prepare repair orders by describing symptoms, problems, and causes discovered during inspection.
• Provide cost estimates and clearly explain them to customers.
• Coordinate with service technicians to determine repair timelines and keep customers informed throughout the process.
• Recommend necessary services and maintenance based on manufacturer guidelines and customer history.
• Maintain customer satisfaction by providing clear communication, timely updates, and follow-up after service completion.

• Proven experience as an Automotive Service Advisor or similar role.
• Strong customer service and communication skills.
• Working knowledge of automotive systems and repair procedures.
• Ability to understand and explain technical details to non-technical customers.
• Proficiency with service software.
• Strong organizational and multitasking abilities.
• High school diploma or equivalent; technical training is a plus.

• Competitive salary and commission structure.
• Health insurance.
• Paid vacation time.
• Ongoing training and career advancement opportunities.

Pitstop Autocare is a leading provider of automotive services with a team of experienced professionals dedicated to delivering exceptional results.

• Team Leader - Mechanical: Oversee mechanical work and lead the team to ensure highest standards of quality and service.
• Team Leader - Body & Paint: Lead body and paint team with attention to detail and focus on customer satisfaction.
• Quality Controller: Ensure vehicles meet highest standards of quality by identifying and addressing any issues that may arise.
• Estimator: Handle cost calculations and job estimates with accuracy and attention to detail.
• Service Advisor: Act as communication link between customers and technicians ensuring needs are met and exceeded.
• Bike Technician: Perform maintenance and repairs on bikes with technical expertise and passion for delivering excellent results.

We're looking for individuals proficient in their respective fields with skills and qualifications necessary to excel in these roles. If interested, submit your documents and see if you're a good fit.

We are seeking an experienced Service Operations Manager to lead our aftersales and service operations, ensuring every customer receives a reliable, transparent, and professional experience after purchasing their vehicle. This role is central to maintaining trust, managing complaints effectively, and overseeing car servicing and aftercare operations.

• Oversee all aftersales operations, including service bookings, warranty claims, and complaint resolution.
• Act as the escalation point for customer complaints, ensuring fair, fast, and professional handling.
• Maintain strong relationships with customers to build loyalty and repeat business.

• Manage day-to-day service operations, from routine maintenance to major repairs.
• Coordinate with mechanics, inspectors, and service advisors to ensure timely and high-quality work.
• Monitor turnaround times and ensure efficient scheduling of service bays.
• Ensure parts availability and liaise with suppliers when required.

• Lead, train, and mentor the service and aftercare team to maintain high standards.
• Set and implement service policies, SOPs, and complaint-handling procedures.
• Drive improvements in customer satisfaction and operational performance.

• Track KPIs such as service turnaround times, complaint resolution rates, and customer satisfaction scores.
• Prepare reports on service performance, recurring issues, and improvement strategies.
• Recommend and implement initiatives to enhance the aftersales experience.

• Minimum 5 years of experience in service management within the automotive industry, preferably in the UAE.
• Strong understanding of used car aftersales, complaints handling, and workshop management.
• Proven leadership and people management skills.
• Excellent communication, negotiation, and conflict-resolution abilities.
• Proficiency in CRM systems and workshop management tools.
• Fluency in English; Arabic is an advantage.

We are seeking a Service Advisor to join our team in Santa Cruz, United States. This is a fantastic opportunity for someone who wants great pay, great benefits, and a positive working environment.

This role involves providing exceptional customer service and support to our customers, ensuring their needs are met and exceeded.

As a Service Advisor, you will be responsible for:

• Managing customer interactions and resolving issues in a professional manner
• Providing expert advice on vehicle repairs and maintenance
• Working closely with our technicians to ensure seamless communication and efficient workflow

Requirements:

• Minimum 2 years of experience in outstanding customer service
• Ability to multitask and work in a fast-paced environment
• Automotive technical knowledge a BIG plus

Benefits:

• Excellent compensation plan, including Health, Dental, and Life Insurance
• Paid Holidays and Paid Vacation
• Paid training – lots of opportunities to learn and improve your skills
• Stable business (30+ years)

If you have a positive attitude, a sense of humor, and work well with others, then we'd love to hear from you!

We are seeking a highly skilled and customer-focused professional to fill this key position. This role demands strong communication skills, the ability to comprehend and explain complex technical information, and a passion for helping others.

• Welcome customers professionally and provide exceptional customer service throughout their experience.
• Accurately document customer concerns and vehicle symptoms in detail.
• Prepare repair orders by outlining symptoms, problems, and causes discovered during thorough inspections.
• Provide clear and concise cost estimates and explanations to customers.
• Collaborate with service technicians to determine repair timelines and keep customers informed of progress.
• Recommend necessary services and maintenance based on manufacturer guidelines and customer history.

• Proven experience in a similar senior service advisor role.
• Excellent customer service and communication skills.
• Working knowledge of automotive systems, repair procedures, and technical details.
• Able to explain complex technical information to non-technical customers effectively.

• A genuine interest in cars and a desire to assist others.
• A positive attitude and strong team player qualities.
• Sales experience or up-selling ability is a valuable asset.

Qualification: Bachelor of Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

As an Automotive Service Advisor and Estimator, your pivotal role bridges the gap between customers and the service department by providing impeccable customer service and expert estimation of vehicle servicing and repairs. You are entrusted with the responsibility of accurately assessing vehicle issues and preparing estimates, ensuring transparency and trust with our valued clients. This position demands a strong mechanical understanding, exceptional communication skills, and a dedicated approach to customer satisfaction. You will liaise with technicians and management to streamline service processes and enhance customer experiences. In essence, your role is critical in promoting service excellence and fostering long-term customer relationships while driving the efficiency and profitability of the automotive service department.

• Provide detailed estimates for automotive repairs based on thorough assessments.
• Communicate effectively with customers about vehicle status and repair needs.
• Coordinate service schedules to ensure timely and efficient repairs.
• Ensure all service documentation accurately reflects the work performed.
• Advise customers on necessary or optional repairs and maintenance services.
• Act as the primary contact for customer service inquiries and feedback.
• Collaborate with technicians to facilitate diagnosis and repairs of vehicle issues.
• Keep abreast of automotive service industry trends and best practices.
• Maintain a comprehensive understanding of automotive systems and repairs.
• Handle insurance claims and negotiate with insurers when necessary.
• Upsell additional services and products that benefit the customer's vehicle.
• Ensure that all customer interactions reflect professionalism and courtesy.

• High school diploma or GED; additional education preferred.
• Proven experience as an automotive service advisor or estimator.
• In-depth understanding of automotive technology and vehicle repair processes.
• Exceptional customer service and communication abilities are necessary.
• Proficient in automotive service management software or related applications.
• Ability to work collaboratively in a fast-paced and dynamic environment.
• Strong organizational skills with meticulous attention to detail needed.
• Valid driver's license with a clean driving record required.
• Relevant certifications from recognized automotive service organizations.
• Adept at multitasking and prioritizing tasks efficiently.
• Capability to develop and maintain positive customer relationships.
• Flexibility to work various shifts and some weekends as required.

Role Level: Mid-Level

Work Type: Full-Time

Country: United Arab Emirates

City: Dubai

Company Website: (URL or placeholder)

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At our dealership, we're passionate about delivering exceptional service and making a positive impact in the lives of our customers.

• Provide proactive support to customers, addressing their needs across multiple brands.
• Collaborate with technicians and assist the manager in various activities.
• Efficiently write service orders using CDK software and ensure timely communication with customers.

• A competitive salary plus commission structure.
• Comprehensive medical, dental, vision, and life insurance coverage.
• 401(k) plan with employer matching contributions.
• Generous paid vacation time that increases with tenure.
• A supportive work environment where you can grow professionally and personally.

This is an entry-level full-time position with no weekend requirements. As a team member, you'll have opportunities for professional development through company-provided training.

Mechanics & Body Shops Marketplace | Full time

Santa Cruz, United States | Posted on 03/13/2024

Are you tired of working in a stressful environment for a business with sub-par or no benefits? Do you want to work 5 days a week and have your weekends to yourself, family, and friends?

A reputable automotive repair shop in Santa Cruz is looking to add another Service Advisor to our team. We have a beautiful shop, lots of good customers, and a stable crew of great technicians. This is a fantastic opportunity for someone who wants great pay, great benefits, and a positive working environment. What more could you ask?

Benefits for Automotive Service Advisor/Writer

• Excellent compensation plan, including Health, Dental, and Life Insurance
• Paid Holidays and Paid Vacation
• Paid training – lots of opportunities to learn and improve your skills
• Stable business (30+ years)
• A place you can call home

Qualifications of Automotive Service Advisor/Writer

• Minimum 2 years of experience in outstanding customer service
• Ability to multitask
• Automotive technical knowledge a BIG plus

If you've got a positive attitude, a sense of humor, and work well with others, then we'd love to hear from you

Automotive Service Advisor – Relocation Assistance to Clinton IN

Think All Dealerships Are the Same? Think Again. We're not your typical dealership: we focus on people — our employees, our customers, and our community. Weve been proudly family-owned since 1980, with 45 years of service excellence in Indiana. Our purpose? To make a difference in the lives of those who work with us and those we serve. Our Clinton store is our newest gem — a 30,000 sq. ft. GM-certified facility with Ford, Chevy, and GMC all on one corner, plus beautiful new showrooms for Ford and Chrysler. We are growing fast, and we need a Service Advisor who proactively takes care of customers and wants to be a member of the team.

• Proactively take care of customers and assist with service needs across one or multiple brands
• Coordinate with technicians and support the manager with activities
• Write service orders using CDK and ensure accurate and timely communication with customers
• Provide a high level of customer service to build trust and satisfaction
• Contribute to a positive, driven, humble, and hands-on team culture
• Support personal and professional development through company-provided training

• Competitive salary plus commission
• Excellent medical, dental, vision, and life insurance
• 401(k) with employer matching
• Paid vacation that increases with tenure
• Paid holidays and paid training
• Employee discounts
• Monday to Friday workweek – No weekends
• A supportive environment and place you can call home

• High-accountability, multi-tasking service advisor who thrives in a fast-paced environment
• Ability to write service using CDK
• Care deeply about assisting customers and coordinating with technicians
• Support your manager with administrative activities

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Motor Vehicle Manufacturing