What Jobs are available for Automotive Technicians in Dubai?

UAEN Guest Relations Officer (Customer Service) | Al-Futtaim Automotive | Trading Enterprises

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

We are looking for a dedicated and customer-focused Guest Relations Officer to join our team at Al Futtaim Automotive. The primary responsibility of this role is to provide full support to all customers visiting our branches and to be the first point of contact to welcome and identify customers' needs.

• Ensure customers receive the world's warmest welcome upon entering the branch
• Establish the reason for customer visits and direct them to the appropriate department
• Ensure customers with appointments are directed to the correct executive for a smooth transition
• Provide a warm send-off to customers exiting the branch
• Understand and manage the customer journey from start to finish

• Bachelor’s degree or equivalent
• Minimum of 1-year experience in customer service or a customer-facing role
• Proficiency in written and spoken English
• UAE National with family book

You will be part of the Retail Sales department, working closely with the Branch Manager, Branch Sales Executives, and Branch Support Staff to ensure all customers receive first‑class service.

Your experience in customer service, strong communication skills, and ability to adhere to core values will equip you to excel in this role. Your charismatic personality and established work ethic will help you gain customer confidence and trust, ensuring a positive experience for all visitors.

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer‑centric approach, constantly pushing the boundaries on innovation, quality standards, and value‑added service across our vast universe of customers—from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom‑made mobility solutions by delivering nothing less than world‑class omni‑channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high‑performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000‑member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

UAE National Part-Time Opportunity | Customer Service Roles | Al Futtaim Automotive | Dubai

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world9s most admired and innovative brands. Al-Futtaim Group9s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

UAE National Part-Time Opportunity

Are you a UAE National looking for a part-time role in a dynamic and professional environment?

Overview

To deal with the inspection, diagnosing and repair of Electric Vehicles using advanced diagnostic tools to identify the source of problems and repair vehicles using Fix It Right process, to provide unique customer experience in order to improve customer retention in compliance with BYD standards in DIP .

• Diagnose complex system faults on Electric Vehicles, through to preventative maintenance
• Support, coach and guide other members of the team in the workshop by advising diagnosis procedures and efficient / correct work procedures
• Ensuring quality by producing extremely low level of return jobs
• Developing high level of communication by ensuring clear explanation of the work completed or required is well documented and clear to understand by Service Advisor, Technical Advisor, Technical Support and the Customer.
• Undertake great effort to improve efficiency by providing constructive inputs regarding work process, procedure, work environment, tools and equipment etc.
• Making safe electric vehicles to be worked on by junior technicians
• Provide technical input to spare parts staff to assist in correct part and tooling identification and supply
• Maintain safe working environment for anyone work on or near electric vehicles, working closely with HSSE and providing recommendations as required

• In depth knowledge and experience of EV components and systems both high and low voltage
• Master Technician certification or industry equivalent
• Able to support, coach and guide other members of the team in the workshop
• Up to date with the latest technology used in EV cars

The role will report to the Aftersales Manager and you will be working in a busy EV workshop environment.

• Automobile related Diploma and certfication
• Mechanical and electrical experience
• 5-7 years’ experience as Diagnostic Technician, retail automotive experience.
• Valid UAE driving license

Al-Futtaim Automotive is a major division of the UAE-based Al-Futtaim Group of companies and an industry leader with presence in 10 countries across the Middle East, Asia and Africa. Our core business activities include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM as well as Electric Vehicles.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers—from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering world-class omni-channel experiences. We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment. What keeps the company moving forward is a 9,000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.