177 Business Administration jobs in Abu Dhabi

This role involves ensuring customer satisfaction by delivering quality service and meeting their needs in a timely manner.

1. Provide exceptional customer service, address their concerns, and ensure their shopping experience is positive.
2. Monitor stock levels, perform cycle counts, and manage inventory movements to maintain optimal stock levels.
3. Analyze sales data, identify trends, and make informed decisions to drive business growth.
4. Lead and develop a high-performing team by recruiting, training, motivating, and evaluating them.
5. Create and manage staff schedules based on business needs and customer traffic.
6. Log and update commercial and operational information on our platforms.
7. Maintain the shop's visual appearance and ensure it aligns with brand standards.

This role involves overseeing company-wide operations and developing strategies to enhance efficiency across departments.

1. Operational Management : Develop operational strategies, implement changes, and manage organizational processes.
2. Strategic Implementation : Collaborate with cofounders to translate strategic goals into actionable plans.
3. Agenda Coordination : Manage schedules and prioritize tasks to ensure alignment with strategic objectives.
4. Project Management : Lead project management activities, ensuring timely completion and optimal resource allocation.
5. Process Optimization : Refine operational processes to increase efficiency and productivity.
6. Collaborative Strategy Alignment : Work with various teams to synchronize operational strategies with the startup's objectives.
7. Performance Monitoring : Establish and monitor key performance indicators to evaluate operational success and identify areas for improvement.

Requirements:

• Bachelor's or Master's degree in business administration, operations management, engineering, computer science, or related field.
• Experience in consulting, investment banking, engineering/computer science, or startup environments is preferred.
• Proven expertise in enhancing operational processes and efficiency in fast-paced environments.
• Exceptional project management skills, capable of managing multiple projects concurrently.
• Strong communication and interpersonal skills, with the ability to negotiate and influence at all organizational levels.
• Strategic thinker with a proactive approach to problem-solving and decision-making.
• Proficient in project management software and tools.
• Must demonstrate a strong drive and a track record of efficient and effective completion of tasks.

This position offers an exciting opportunity to join our team and contribute to driving operational excellence.

About the Role: We are seeking an accomplished Office Manager to oversee the day-to-day operations of our office in Abu Dhabi.

This is a unique opportunity to utilize your exceptional organizational and communication skills to drive administrative tasks, manage vendor relationships, and coordinate logistics. As a seasoned professional, you will be responsible for preparing comprehensive reports, tracking project deliverables, and ensuring seamless office operations.

• Administrative coordination, including vendor management, procurement, and scheduling.
• Preparation of strategic documents, such as presentation decks and team reports.
• Tracking and follow-up on key project milestones across teams.

Requirements:

• Experience in business administration or project coordination.
• Highly organized and resourceful with strong attention to detail.
• Excellent verbal and written communication skills.
• Able to handle multiple projects and stakeholders in a fast-paced environment.
• Proficiency in English required.

Preferred Qualifications:

• Background in mobility, aviation, or transport sectors.
• Comfortable using productivity and project tracking tools.
• Early career experience in management consulting or investment banking.

Ideal Candidate Profile: The successful candidate will have a proven track record of success in a similar role, with excellent organizational and communication skills.

We offer a dynamic work environment and opportunities for growth and development.

We are seeking a detail-oriented professional to support our Abu Dhabi office on a hybrid model.

• Organize and manage office supplies, arrange for cleaning and maintenance services.
• Assist the HR team with personnel administration tasks, including filing, employee training coordination, and insurance relationship management.

This role is open to UAE Nationals only.

• Excellent organizational and communication skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and problem-solving skills.

• Opportunity to work in a dynamic and growing organization.
• Chance to develop new skills and advance your career.
• A supportive and inclusive work environment.

Job Title: Business Operations Manager

As a Business Operations Manager, you will play a key role in supporting the Relationship Management Teams by providing operational services and support to their clientele. This includes assisting clients with various banking operations, such as account maintenance activities, corporate credit card operations, and cheque book requests.

You will be responsible for ensuring that all security items are held under your custody and obtaining proof of delivery as per bank policy and procedure. Additionally, you will study and identify areas of improvement, guarding against risk factors attached to them.

• Attend to client service requests and arrange to provide appropriate service either directly or by interacting with other Internal Departments or branches.
• Attend to client issues and grievances and resolve or provide solution.
• Collect appropriate documentation required as per banks / regulatory requirement.
• Assist the VP and Head of CCS in the Service Level Agreements with clients in order to manage client expectations.
• Maintain timely and effective communications with clients and internal stakeholders.

Minimum Qualification:

• University Degree in Commerce or Banking.

Minimum Experience:

• Minimum 3 years experience in a Bank with an exposure to Banking Operations.
• Knowledge of general Banking principles.
• Good working knowledge of Back-office operating procedures.
• Excellent communication skills both in written / spoken at all levels.
• Analytical Self-motivated energetic flexible dynamic problem-solver ready to work in a challenging environment.
• Must be able to work independently and in a cooperative team environment.

This is a full-time position with no remote work option. As a Business Operations Manager, you will have the opportunity to work in a fast-paced environment where attention to detail, accuracy, and efficiency are of high importance.

We are seeking a highly skilled Manager to provide exceptional support to our Relationship Management Teams. This role is critical in enabling teams to focus on business growth and building new relationships.

• Operational Excellence
• Adhere to departmental policies, processes, and standard operating procedures to ensure consistent work delivery.
• Maintain compliance with organisational values and ethics at all times to establish a value-driven culture.
• Contribute to identifying opportunities for continuous improvement and sustainability of systems, processes, and practices.
• Customer Experience
• Prepare timely and accurate statements and reports to meet department requirements, policies, and quality standards.
• Provide excellent customer experience by handling customers directly or indirectly, managing service and complaints, and prioritising Customer First Behaviours:
• i. Managing First Impressions
• ii. Own the moment
• iii. Treat everyone like a customer
• iv. Keep the promise
• v. Manage moments of Misery

The Manager will act as a liaison between clients and internal departments and stakeholders, enhancing the client experience by servicing clients and providing operational and administrative support.

The Manager will provide advisory services to educate clients on account services and capabilities, usage of e-channels, banking regulations, and regulatory requirements specified by relevant authorities.

1. Manage Customers at counters, handle customer requests, provide necessary guidance using knowledge of CIB Products and services, initiate customer requests, and raise them in the necessary workflow while adhering to checklists.
2. Attend to client service requests and arrange appropriate service either directly or by interacting with other Internal Departments or branches.
3. Attend to client issues and grievances, resolve or provide solutions, and mitigate factors that resulted in the client complaint/grievance.
4. Collect documentation required according to banks/regulatory requirements.
5. Assist AVP, VP, and Head of CCS in Transactional fulfilment and Service Level Agreements with clients (internal and external) to manage client experience.
6. Maintain timely and effective communications with clients and internal stakeholders.
7. Manage up-to-date records of correspondences and handled/resolved queries and service requests.
8. Responsible for security items held under custody, assure proof of delivery according to bank policy and procedure, and send original requests to RMT/Scanning/Other departments based on requests once transactions are processed.
9. Study and identify areas of improvement guarding risk factors attached to them.
10. Raise and Handle Customer Complaints, route and resolve by the CCS team within agreed SLA, analyse with stakeholders for root cause, and ensure non-repetition.
11. Assist AVP in enhancing Customer Experience Centre from CCS transactional experience.
12. Monitor and assist in day-to-day CCS activities in liaison with Off Shore Team.
13. Perform checks and controls while handling delivery of documents, ensure necessary checks are performed during Signature Verification and Call back process.
14. Perform reconciliation for all activities performed during the day, ensure all pending have been reported and actioned, and update DCFCL for further validation from respective Line manager.
15. Responsible for attending all calls and emails assigned to them/team with proper due diligence.
16. Follow guidelines related to risk, fraud, and security in relation to daily activities and report incidents to fraud/risk as they occur.
17. Participate in process improvement initiatives and contribute to testing and UAT assigned by the Line Manager.
18. Provide back-end support to Operations teams on:
• Account Opening documentation
• Account maintenance activities
• Corporate Credit Card operation
• Cheque book request
• Balance confirmation letters
• Return Cheques
• Payments related queries
• Charges related issues
• E-channels related issues
• Client Correspondence
• Exception handling
• Other CIB products request

We are seeking a highly organized and skilled professional to fill an administrative support role. The ideal candidate will possess excellent organizational skills, attention to detail, and the ability to manage multiple tasks efficiently.

Key Responsibilities:

• Provide high-level administrative support to staff, including managing schedules, maintaining filing systems, and coordinating meetings
• Manage daily office operations, including handling calls, emails, and messages
• Oversee all aspects of office administration and implement processes to increase efficiency
• Order office supplies and coordinate logistics
• Provide exceptional customer service and maintain positive relationships with colleagues and clients

Requirements:

• At least one year of experience in a similar role
• Strong communication and organizational skills
• Attention to detail and ability to work independently
• Proficiency in Microsoft Office applications
• Good problem-solving and multi-tasking skills
• Time management skills

This is an excellent opportunity to grow professionally and contribute to a dynamic organization.

We are seeking a highly skilled and experienced Business Data Analyst to join our organization. The successful candidate will be responsible for collecting, analyzing, and interpreting data related to our operations.

• Collecting, analyzing, and interpreting large datasets related to our operations
• Developing effective reporting systems for management
• Identifying trends and patterns in the collected data
• Providing ongoing support throughout all stages of data analysis process
• Generating insights from data analysis and presenting them to key stakeholders

• Bachelor's degree in Computer Science, Mathematics, or a related field
• 3+ years of experience in data analysis
• Knowledge of SQL databases and programming languages such as Python or R
• Strong analytical skills with experience in using statistical techniques to draw conclusions from data
• Excellent communication skills with ability to explain results of analysis to stakeholders

Job Purpose:

To support Relationship Management Teams by providing operational services and support to their clientele, enabling them to focus on business growth and building new relationships.

• Follow all relevant departmental policies, processes, standard operating procedures, and instructions to ensure work is carried out in a controlled and consistent manner.
• Demonstrate compliance with organizational values and ethics at all times to support the establishment of a value-driven culture within the organization.
• Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes, and practices considering global standards, productivity improvement, and cost reduction.
• Assist in preparing timely and accurate statements and reports to meet department requirements, policies, and quality standards.

The Manager will act as a liaison between clients and other internal departments, enhancing the client experience by servicing clients and providing operational and administrative support.

They will also provide advisory services to educate clients on account services and capabilities, usage of eChannels, banking regulations, and regulatory requirements as specified by the relevant authorities.

Responsibilities include attending to client service requests, resolving or providing solutions to client issues and grievances, collecting documentation, assisting in reviewing Service Level Agreements, maintaining effective communications, managing records, and studying areas of improvement.