13 Business Operations jobs in Dubai
Process Improvement manager, Process Improvement
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Process Improvement manager, Process Improvement
Amazon Logistics部門(AMZL)のAmazon Customer Excellence System (ACES)チームでは、プロセス改善を担うProcess Improvement managerを募集しております。
【役割と業務内容】
ACESチームは、配送拠点(デリバリーステーション)の安全、品質、生産性を改善し、お客様に時間通りに商品を届けられる仕組みを構築します。新規システム・仕組みの導入や改善プロジェクトを推進し、海外で導入されたシステムを日本に適用・展開します。また、データ分析と現場分析を組み合わせて課題を定量化し、優先度を決めてPDCAサイクルを回します。改善施策を全デリバリーステーションに適用できるようスケーラビリティを考慮し、標準化と拡大を実施します。
【本ポジションの魅力】
海外(North America、EU)のデジタリゼーションリソースを活用し、新たなビジネスモデルの構築をリードし、日本市場に大きな影響を与えます。多様なバックグラウンドのメンバーと協業し、先進的な業界動向や改善手法を学びます。
- 配送拠点の安全、品質、生産性に関する問題点をデータ分析で可視化し、現場訪問で検証する。
- ムダの定量化(時間測定)や定性的データ(ヒアリング)を収集し、問題を深堀り改善に活かす。
- 海外デリバリーステーションで実施した改善策を日本へスケーラブルに導入・標準化する。
- デリバリーステーションの管理者や現場メンバーと連携し、改善施策を推進する。
ACESチームは多国籍なメンバーで構成され、データ分析と論理的思考を重視した業務環境を推進しています。毎週のリーダーシップ原則に関するディスカッションや、問題解決の知見共有を行っています。
Basic Qualifications- 業務プロセスの改善経験があること。
- データ分析(CSV/Excel等)を用いて課題を定量化した経験。
- LeanやTPSを活用した現場での改善推進経験。
- データベース関連(SQL, Access, MySQL, Redshift, MS SQL Server など)の知識。
- インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことへの前向き姿勢。
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. For individuals with disabilities who would like to request support, please visit
#J-18808-LjbffrBusiness Operations Specialist
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About TKS TKS is the world’s top human accelerator for the next generation of activators, scientists, and inventors ages 13-17 years old. Our mission is to train unicorn people to impact billions. We’re not just an education company; we’re an olympic-level training program to train young, ambitious minds to change the world. With students and alumni from over 500 cities, and in-person programs in New York, San Francisco, Toronto, Dubai, Vancouver, and Calgary. Our alumni have started venture-backed companies, performed cutting-edge research, presented at the world’s largest conferences, and are creating solutions to tackle important problems like maternal mortality, cancer, and energy access.
Scroll through this deck for program details.
ALT
Role Overview As a Business Operations Specialist, you will oversee and optimize enrollment conversion rates, managing financial aid distribution, strengthening accounts receivable and collections processes, and identifying opportunities to increase revenue and reduce costs.
What you’ll be doing:
Conversion Optimization: Analyze and improve the enrollment funnel to maximize student conversion rates.
Financial Aid Optimization: Oversee how financial aid is allocated and distributed, ensuring alignment with TKS’s mission while maintaining financial sustainability.
Revenue Systems: Optimize processes for accounts receivable, collections, and cash flow management.
Data & Insights: Track key revenue metrics and generate insights to guide decision-making.
What we’re looking for:
Experience: 6+ years of experience in revenue operations, business operations, finance, or related roles.
Analytical: strong with data, KPIs, and building insights into action.
Strong understanding of enrollment or sales funnels, conversion optimization, and revenue processes.
Next Steps:
Apply to the role.
We’ll reach out to you within 5 days to schedule an interview.
If you’re a good fit, you’ll get an offer!
#J-18808-LjbffrBusiness Operations Coordinator
Posted today
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GI is looking for a Business Operations Coordinator to support and streamline operations across multiple divisions, including manufacturing, supply chain, procurement, logistics, and software development. The candidate will play a critical role in ensuring efficient workflows, optimizing processes, and enhancing collaboration across departments.
Key Responsibilities- Coordinate and align operational activities across multiple divisions to improve efficiency.
- Support procurement and supply chain teams by tracking vendor performance, logistics, and inventory management.
- Work closely with internal stakeholders to optimize processes and enhance cross-functional collaboration.
- Monitor key performance indicators (KPIs) and generate reports to support decision-making.
- Assist in identifying operational bottlenecks and recommend process improvements.
- Ensure timely communication and coordination between departments and external stakeholders.
- Support leadership in implementing company policies, compliance measures, and operational best practices.
- Maintain accurate operational data and documentation for future reference.
- Assist teams in adopting new tools, technologies, and process improvements.
- Strong analytical and problem-solving skills to optimize business operations.
- High-level verbal and written communication skills for effective coordination.
- Ability to manage multiple tasks and projects simultaneously.
- Experience in process optimization, workflow improvements, or business operations.
- Proficiency in data analysis, reporting, and process documentation.
- Familiarity with ERP systems, supply chain software, or project management tools.
- Bachelor’s degree in Business Administration, Supply Chain Management, Operations, or a related field.
- 2+ years of experience in business operations, supply chain, procurement, or logistics.
- Experience in coordinating across multiple departments in a fast-paced environment.
- Dubai, United Arab Emirates
Business Operations Coordinator
Posted today
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GI is looking for a Business Operations Coordinator to support and streamline operations across multiple divisions, including manufacturing, supply chain, procurement, logistics, and software development. The candidate will play a critical role in ensuring efficient workflows, optimizing processes, and enhancing collaboration across departments.
Key Responsibilities- Coordinate and align operational activities across multiple divisions to improve efficiency.
- Support procurement and supply chain teams by tracking vendor performance, logistics, and inventory management.
- Work closely with internal stakeholders to optimize processes and enhance cross-functional collaboration.
- Monitor key performance indicators (KPIs) and generate reports to support decision-making.
- Assist in identifying operational bottlenecks and recommend process improvements.
- Ensure timely communication and coordination between departments and external stakeholders.
- Support leadership in implementing company policies, compliance measures, and operational best practices.
- Maintain accurate operational data and documentation for future reference.
- Assist teams in adopting new tools, technologies, and process improvements.
- Strong analytical and problem-solving skills to optimize business operations.
- High-level verbal and written communication skills for effective coordination.
- Ability to manage multiple tasks and projects simultaneously.
- Experience in process optimization, workflow improvements, or business operations.
- Proficiency in data analysis, reporting, and process documentation.
- Familiarity with ERP systems, supply chain software, or project management tools.
- Bachelor’s degree in Business Administration, Supply Chain Management, Operations, or a related field.
- 2+ years of experience in business operations, supply chain, procurement, or logistics.
- Experience in coordinating across multiple departments in a fast-paced environment.
- Dubai, United Arab Emirates
Business Operations Manager
Posted 22 days ago
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Business Operations Manager – Protective Coating Join a leading company in the field of protective painting, sandblasting, and corrosion control with a robust workforce of 800 technicians delivering services on-site and offshore! Role Mission: Act as the lead account manager for a high priority industrial client, overseeing all operational execution at our service yard and the client’s facility. You will ensure service excellence, drive operational efficiency, and expand scope of services. Key Responsibilities: • Serve as the primary liaison for a major strategic industrial client. • Manage warehouse and site operations—from pipe intake to coating delivery—ensuring quality, safety, and client satisfaction. • Identify opportunities to upsell or cross sell additional services and negotiate contract extensions. • Monitor service delivery KPIs, financial performance, and drive margin improvement. • Ensure strict HSE compliance and adherence to SLA requirements. • Coordinate operations across logistics, quality, HSE, and finance teams.
Requirements
• 8+ years in account or operations management within industrial services, coatings, or oil & gas. • Experience managing large, strategic accounts or industrial client relationships. • Technical understanding of surface preparation, coatings, and yard-based logistics. • Strong commercial acumen and proven negotiation skills. • GCC operational experience preferred.
About the company
The Innovations Group has been operating within the UAE for close to 2 decades and is one of the market leaders in Employee Outsourcing & Recruitment services. We work across myriad industries servicing the private sector, government, banking & financial institutions and other SME's. As a pioneer in employee outsourcing, we currently have 11,000+ employees outsourced to our clients. We specialize in providing permanent and temporary staffing solutions for diverse nationalities, skill sets & domain expertise.
Global Advisory - Business Operations Manager
Posted 5 days ago
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At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
The Global Advisory - Business Operations Manager will play a pivotal role in supporting the Global Director team to strengthen and expand WSP's global advisory capability. The role will drive the establishment of a unified global operating model, ensuring seamless coordination, knowledge sharing, and alignment across regions.
This position will act as a strategic enabler - fostering collaboration with regional advisory leads, building robust operational platforms, and supporting the development of new service lines and toolkits. The incumbent will also contribute to shaping the future vision for Global Advisory, including defining structures, performance frameworks, and value propositions for teams worldwide.
Through close partnership with Global Finance, Marcoms, and leadership teams, the role will oversee commercial performance tracking, communications, and strategic initiatives such as digital enablement, benchmarking, and the creation of Centres of Excellence. Ultimately, the position will ensure that the Global Advisory function operates efficiently, consistently, and with strong visibility across all markets.
+ Support the Global Director, Advisory to drive further growth globally and build upon our impressive 10,500 FTE baseline, with teams already offering services across all our end markets and sectors
+ Build solid relationships with all Advisory Regional Leads and ensuring that all regions are actively supported to offer new services
+ Design and establish a new operating platform for Global Advisory, including CV and credential database and general knowledge sharing
+ Support the strategic focus areas to understand their baseline, vision, key account management and view of commoditised vs premium services
+ Create tool-kits that regions can use to launch new services, including methodology and approaches, templates, example deliverables etc;
+ Alongside Global Director, develop a vision for Global Advisory, the model for centralised versus de-centralised teams - global resource pooling versus regional pooling etc;
+ Conduct benchmarking assessments on Big 4 and other management consultancies
+ Design new employee value proposition for Global Advisory team members including recognition and reward mechanisms
+ Work alongside Global Finance, Planning & Accounting teams to track Global Advisory against budgeted commercial KPI's set by the Global Leadership Team
+ Drive the creation of centres of excellence for Global Advisory e.g. Economics Advisory, Digital Advisory etc; and set-up the required operating platforms accordingly
+ Actively look for opportunities to digitally enable teams e.g. proposal production, service provision etc;
+ Work with Global Marcoms to produce marketing and communications regarding the Global Advisory value proposition, showcase projects and teams to raise team profile internally and externally
+ Prepare communication materials for Global Director for Townhalls, Global Leadership Team Meetings and other external business briefings
+ Bachelor's degree in Business Administration, Management, Finance, or a related discipline; a Master's degree is preferred.
+ 10+ years of relevant experience, including at least 5 years in a consulting or professional services environment.
+ Prior experience within a Big Four or leading management consultancy is highly desirable.
+ Proven track record in business operations, project management, or PMO functions, with the ability to oversee cross-regional initiatives.
+ Strong understanding of financial management, governance frameworks, and cross-functional coordination.
+ Excellent stakeholder management and communication skills, with the confidence to engage and influence at executive levels.
+ Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Teams) and collaboration platforms such as SharePoint and Power BI.
+ Demonstrated ability to operate in a global, fast-paced environment, balancing strategic priorities with operational delivery.
Soft skills:
+ Excellent communication skills, ability to create strong concise messages and create powerful stories.
+ Strategic thinker, able to create a vision for the optimal operating models but also able implement.
+ Ability to influence rather than manage and direct, hence encourage global teams to think differently and utilise global benchmarks / world class ways of working.
+ Strong project management and coordination skills to extract and pull required information and data.
**Imagine a better future for you and a better future for us all.**
Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself?
**With us, you can. Apply today.**
Assistant Manager - Business Process Improvement Dubai
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Who we are:
GMG is a global well-being company retailing, distributing, and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties, and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.
What you'll be doing:
The BPI Assistant Manager for Process, Policies, and Internal Controls will be instrumental in supporting the design, implementation, and monitoring of efficient processes, policies, and internal controls throughout the organization. The ideal candidate will possess strong expertise in process optimization, compliance, and risk management, with a proven ability to collaborate effectively across business units within GMG. This role requires a highly motivated individual and a change leader who is passionate about driving digital transformation and enhancing operational efficiency while ensuring policy compliance and mitigating risks.
Core Responsibilities:
- Process Improvement and Optimization:
- Assist in identifying, evaluating, and implementing process improvements to increase efficiency, reduce costs, and enhance service quality.
- Collaborate with cross-functional teams to map and streamline workflows, ensuring optimal use of resources and compliance with internal standards.
- Conduct process assessments and audits to identify areas for improvement and recommend solutions to enhance productivity and mitigate risks.
- Policy Development and Implementation:
- Assist in drafting, reviewing, and updating company policies and procedures to ensure compliance with regulatory requirements, industry standards, and organizational goals.
- Ensure that policies are consistently applied across departments, and support teams in understanding and adhering to company policies.
- Provide guidance to departments regarding policy interpretation and implementation.
- Internal Controls:
- Support the design, implementation, and maintenance of internal control frameworks to safeguard company assets, ensure financial integrity, and prevent fraud or errors.
- Conduct regular assessments of internal controls, identifying weaknesses or gaps, and work with relevant teams to develop corrective action plans.
- Monitor compliance with established internal controls and provide recommendations for improvements as needed.
- Audit and Risk Support:
- Assist in coordinating internal audits to ensure compliance with financial, operational, and regulatory standards.
- Help prepare audit documentation and respond to audit inquiries in a timely manner.
- Monitor and report on audit findings and assist with the implementation of corrective actions.
- Training and Awareness:
- Conduct training sessions for staff on process improvements, policies, and internal controls to promote a culture of compliance and efficiency.
- Provide ongoing support and clarification to departments regarding process and policy changes.
- Reporting and Documentation:
- Prepare and present regular reports on process performance, policy compliance, and internal control assessments to senior management.
- Maintain accurate records of policies, procedures, and control documentation to ensure traceability and accountability.
Functional/Technical Competencies:
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with process mapping tools or ERP systems (e.g., SAP) is a plus.
- Understanding of regulatory requirements, industry standards, and best practices related to internal controls and process management.
- Must have Business Process Re-engineering experience in Retail, Pharma Manufacturing, and/or FMCG sectors.
- Prefer hands-on process optimization experience in relevant Business Units / functions.
- Implementation of Automation / RPA techniques.
Educational Qualification:
- Bachelor’s degree in business administration, Finance, Accounting, or a related field.
- Relevant certifications (e.g., CPA, CIA, CISA, Six Sigma Green/Black belt) are a plus.
Why Join GMG?
At GMG, we're dedicated to nurturing a vibrant, inclusive, and engaging work environment that promotes growth, innovation, and well-being. Join us in our mission to inspire victories that make the world better – for our team, our consumers, and our communities.
If you're seeking a challenging role where you can make a significant impact, we'd love to hear from you. Apply today to become a part of our journey.
What we offer:
- An opportunity to become part of diverse teams with international exposure
- Comprehensive family medical insurance
- Family residency sponsorship and flight allowances
- Up to 30% discount in our premium retail sports brand stores
- Up to 20% discount in our pharmacy chain
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Talent Pool - Business Analyst - Industrial Operations
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Your Role
We are seeking a detail-oriented and analytical Business Analyst to join our team. The ideal candidate will be responsible for understanding and mapping manufacturing operations business processes, identifying areas for improvement, and delivering data-driven recommendations to support strategic decision-making or business process performance optimizations.
Key responsibilities of this role:
- Gather and analyze business requirements from stakeholders.
- Translate business needs into functional specifications and technical requirements.
- Conduct gap analysis and identify areas for process improvement.
- Develop and maintain documentation including business cases, process flows, and user stories.
- Collaborate with cross-functional teams including IT, operations, and finance.
- Support project management activities such as planning, tracking, and reporting.
- Perform data analysis to support business decisions and identify trends.
- Assist in the development and execution of test plans to ensure solutions meet business needs.
- Provide training and support to end-users on new systems or processes.
- Bachelor's degree in business administration, Information Systems, Manufacturing Operations Engineering, or a related field.
- Minimum 4 years of experience in a business analysis or similar role in a Manufacturing Operations context.
- Real-world experience as a B.A. or P.P.O. in an I4.0 transformation / Smart Manufacturing context.
- Strong analytical and problem-solving skills.
- Good understanding of Manufacturing Operations Management performance.
- Proficiency in tools such as PowerPoint, Excel, and business process modeling tools.
- Excellent communication and interpersonal skills.
- Experience with Agile/Scrum methodologies.
- Certification such as CBAP, PMI-PBA, or similar is an advantage.
- We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance.
- At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.
- Equip yourself with valuable certifications in the latest technologies
Business Analyst | Strategy & Transformation | Dubai | 2026
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Overview
Business Analyst | Strategy & Transformation | Dubai | 2026
Who We Are FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. At FTI Consulting, you’ll work side by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you. Are you ready to make your impact?
About The Role
Are you ready to dive into complex business environments and contribute to high-impact recommendations that drive client success? As a Business Analyst, you will be immersed in a dynamic and collaborative working environment where our experienced consultants will mentor you in the journey to identify challenges, perform in-depth analysis and generate insights that shape strategic decisions. This role requires a keen analytical mind, strong problem-solving skills, and the ability to work effectively in a team setting. You will be expected to handle multiple tasks simultaneously and deliver high-quality work under tight deadlines. You will have the opportunity to work closely with recognized experts in small teams that encourage and reward collaboration. You will be part of our Strategy & Transformation team, which brings together top-tier consultants and former industry executives to deliver practical, actionable solutions. Our work spans from strategic planning to hands-on execution, enabling business transformation that drives sustainable performance and long-term value, ensuring that we not only design solutions but also help our clients implement them effectively. As trusted advisors to our clients, you will work side-by-side with them to drive measurable impact from day one. The role is ideal for innovative, collaborative, and motivated students who are eager to apply their skills in a dynamic, real-world setting. FTI Consulting is looking to invest in your future by considering you for a full-time Business Analyst starting in September 2026.
What You’ll Do
As a Business Analyst, you will be an integral part of a team. You will engage in activities that support our clients’ projects and contribute to our firm’s business development and intellectual capital development efforts. Your responsibilities will include conducting in-depth research, analyzing quantitative and qualitative data, synthesizing findings into clear presentations and reports, and actively participating in client meetings and internal team meetings. You will also work closely with senior team members to support various aspects of project execution, including planning, coordination, and implementation. This program is designed to hone your analytical and problem-solving skills while fostering your ability to deliver high-quality work efficiently, positioning you as a key member of our team.
How You’ll Grow
At FTI Consulting we are committed to the professional development and growth of all our team members. Our career paths are clearly defined, supported by a comprehensive training curriculum that provides guidelines for advancement and fosters exceptional performance. From your first day at FTI Consulting, you will be equipped with the necessary tools and opportunities to develop your skills and excel in your role as a Business Analyst. Some of these include:
- Mentorship: You will be assigned a mentor who will provide learning and development guidance and support throughout the program.
- Training programs: You can benefit from a variety of training formats including in-person workshops and virtual courses. Our training program is designed to enhance your consulting skills and develop deep industry expertise, keeping you updated on the latest industry trends. Training will provide you with practical tools and methods you can apply directly to your work.
- Networking opportunities: You will have the opportunity to engage with the senior team members and industry leaders and expand your professional network through various events and activities.
- On-the-job: You will learn through daily interaction with your teams and clients.
What You Will Need To Succeed
Basic Qualifications
- Actively pursuing a full-time bachelor’s degree or completing a master’s program with a graduation date before June 2026
- Ability to work 40 hours per week for the entire duration of the program
- Ability to travel to clients and FTI Consulting office(s)
Preferred Qualifications
- Preferred major(s): Business Administration, Management, Finance, Engineering, Computer Science, Data Analytics, Mathematics, Statistics, or a related field
- Excellent analytical and problem-solving skills
- A logical and lateral thinker, who is intellectually curious, highly organized, and structured
- Exceptional communication and interpersonal skills, with the ability to influence and add value in an international environment
- A team player, who can work in a truly diverse setting, possessing cultural awareness
- Ability to use the Microsoft Office Suite (Excel, PowerPoint) in a professional environment
A keen interest in strategy consulting across the various industries FTI Consulting focuses on.
Total Wellbeing
Our goal is to support the wellbeing of you and your families—physically, emotionally, and financially. We offer market competitive benefits, including professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements.
About FTI Consulting
FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 7,900 employees located in 32 countries and territories. Our broad and diverse bench of award–winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.7 billion in revenues during fiscal year 2024. In certain jurisdictions, FTI Consulting’s services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit and connect with us on Instagram and LinkedIn.
EEO Statement
FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law.
Additional Information
Employee Status: Regular
#J-18808-LjbffrBusiness Analyst (Data & Strategy)
Posted today
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Overview
We are looking for a highly analytical and business-minded Business Analyst with 2-3 years of experience, ideally with a background in market research and operational analysis. In this role, you will partner closely with cross-functional teams to turn complex data into actionable business insights that drive decision-making, operational efficiency, and strategic growth.
Responsibilities- Analyze internal and external data to identify trends, assess performance, and support business strategy;
- Conduct in-depth market research and competitive analysis to inform product and growth decisions;
- Translate data insights into clear, actionable recommendations that support execution across product, marketing, and operations;
- Build and maintain dashboards, business reports, and performance metrics to monitor KPIs and key initiatives;
- Collaborate with cross-functional teams to define data requirements and support business planning;
- Participate in forecasting, scenario modeling, and business case development;
- Provide ad hoc insights and data support for strategic and operational projects;
- Bachelor's degree in Business, Economics, Data Science, Statistics, or a related field;
- 2-3 years of experience in data analytics or business analysis, with strong exposure to market research;
- Proficient in SQL and at least one analytical tool (e.g., Python, R, Excel);
- Experienced with BI platforms such as Tableau, Power BI, or Looker;
- Strong business acumen and ability to connect data findings to real-world decisions and outcomes;
- Excellent communication skills with the ability to influence stakeholders across departments;
- Experience in a crypto exchange, fintech, or fast-growing tech company;
- Familiarity with user behavior data, growth metrics, and financial KPIs;
- Understanding of web or mobile analytics platforms (e.g., Google Analytics, Mixpanel);