2030 Business Operations jobs in Dubai
Business Operations Analyst
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About Us
Established in 2022, Astra Tech has rapidly expanded its influence by strategically acquiring and developing key platforms such as PayBy, Rizek, Quantix, and Botim. These acquisitions have culminated in the creation of the world's first Ultra App, Botim, which seamlessly integrates fintech, e-commerce, AI-powered tech solutions, and communication services into one intuitive and user-friendly experience. This powerful combination allows users to manage their finances, shop, and stay connected—all within a single, cohesive platform.
With over 150 million users across 155 countries, Astra Tech is more than just a tech company—it is a movement committed to enhancing lives through innovation. As a visionary leader in tech development and investment, our mission is clear: to revolutionize technology solutions for consumers and businesses, harnessing the power of AI to elevate digital experiences to unprecedented heights globally.
About the Role
We are seeking a highly motivated and detail-oriented Analyst to join the Operations Leadership team. This role provides direct support to the Chief of Staff, helping drive strategic initiatives, operational excellence, and cross-functional coordination across our diverse fintech and communications businesses — including consumer and merchant payments, consumer and SME lending, and communications. The Analyst will play a key role in problem-solving, analytics, project management, process development, and business performance tracking.
Key Responsibilities
· Conduct quantitative and qualitative analysis to support decision-making on business performance, operational priorities, and strategic initiatives
· Identify areas for operational or financial optimization by analyzing performance, processes, customer experience, and pain points
· Develop recommendations and business cases for improvements, ensuring alignment with strategic priorities
· Partner with functional leads (e.g., Payments, Lending, Merchant Services, Communications) to gather insights, surface issues, and track initiatives
· Collaborate with cross-functional teams (e.g., Business, Product, Technology, Finance, Operations) to design and develop implementation plans
· Track and report on execution progress, proactively highlighting risks, dependencies, and successes
· Support the design and documentation of standardized processes and operating procedures across business lines
· Design dashboards, reports, and models to track KPIs across payments, lending, and communications businesses
Qualifications & Experience
· Bachelor's degree in business, Economics, Finance, Engineering, or related field; Master's a plus
· 2–4 years of experience in consulting, business operations, or fintech/financial services
· Strong analytical and problem-solving skills, with proficiency in Excel, PowerPoint, and data visualization tools (e.g., Tableau, Power BI, Looker)
· Excellent written and verbal communication skills
· Highly organized with strong project management skills; able to handle multiple priorities in a fast-paced environment
· Demonstrated interest or prior experience in fintech, payments, or lending is highly desirable
Key Competencies
· Analytical mindset – data-driven, structured thinker, comfortable with numbers
· Business acumen – ability to quickly understand fintech products, operations, and P&L drivers
· Collaboration & influence – able to work across diverse teams and build relationships
· Execution focus – bias to action, detail-oriented, reliable follow-through
· Adaptability – thrives in ambiguity and fast-changing environments
· Problem-solving with implementation mindset – able to recommend and drive solutions to completion
Future Progression Opportunities
This role offers a unique vantage point across all areas of the business. High performers in this role will gain exposure to strategy, operations, product, and financial performance, creating multiple paths for career progression. Potential next steps include:
· Business Operations / Strategy – taking on expanded responsibility in business operations or strategy
· Business Line Roles – moving into P&L or functional leadership tracks
· Product Management – transitioning into product roles within payments, merchant services, or lending, leveraging deep exposure to customer needs and operational processes
This role is designed to be a springboard for talented individuals to build a long-term career in fintech, with visibility to senior leadership and opportunities to shape the company's future growth
#J-18808-Ljbffrbusiness operations analyst
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Rapyd has unified payments, payouts and fintech on one worldwide platform, and we're assembling the world's best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.
We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let's build the future of fintech together.
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We seek a highly motivated and detail-oriented Business Operations Analyst to support our global payments organization. In this role, you will primarily manage Know Your Business (KYB) and merchant onboarding cases, ensuring that all compliance and regulatory requirements are met. To ensure smooth merchant onboarding, you will work closely with the sales department, compliance, legal, sales engineers, and other departments. The role also involves administrative tasks to support the smooth functioning of these processes.
As a Business Operations Analyst, you will be responsible for:
- KYB Case Management: Take the lead on managing and guiding KYB cases for merchants, ensuring all compliance checks are thoroughly conducted and cases are processed efficiently.
- Collaboration with Compliance Teams: Work closely with the Compliance and Compliance Operations teams to ensure that merchant risk assessments and KYB checks are conducted according to company policy, legal requirements, and industry regulations.
- Partnership Management: Act as the primary point of contact for referral partners, working with them to facilitate the onboarding process for their merchants. Ensure alignment between partners, internal teams, and compliance guidelines throughout the KYB process.
- At least 1-2 years experience with performing KYB (Know Your Business) and business underwriting processes.
- Some familiarity with external compliance-related rules, regulations, and policies related to the payments industry.
- Must be Detail-oriented with a Problem-solving attitude and love to be hands-on in daily operations.
- Thrives in a fast-paced environment while maintaining composure and able to make sound decisions under pressure
- Must display a high level of professional judgment, commitment, integrity, teamwork and customer service
- Fluency in English with excellent verbal and written communication skills
- A Bachelor's degree in Business Administration, Law, Finance, Accounting, or Operations.
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Business Operations Analyst
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Join to apply for the Business Operations Analyst role at Rapyd .
Rapyd has unified payments, payouts and fintech on one worldwide platform, and we're assembling the world's best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.
We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let's build the future of fintech together.
Get the tools to grow globally at Follow: Blog, Insta, LinkedIn, Twitter
We seek a highly motivated and detail-oriented Business Operations Analyst to support our global payments organization. In this role, you will primarily manage Know Your Business (KYB) and merchant onboarding cases, ensuring that all compliance and regulatory requirements are met. To ensure smooth merchant onboarding, you will work closely with the sales department, compliance, legal, sales engineers, and other departments. The role also involves administrative tasks to support the smooth functioning of these processes.
Responsibilities- KYB Case Management: Take the lead on managing and guiding KYB cases for merchants, ensuring all compliance checks are thoroughly conducted and cases are processed efficiently.
- Collaboration with Compliance Teams: Work closely with the Compliance and Compliance Operations teams to ensure that merchant risk assessments and KYB checks are conducted according to company policy, legal requirements, and industry regulations.
- Partnership Management: Act as the primary point of contact for referral partners, working with them to facilitate the onboarding process for their merchants. Ensure alignment between partners, internal teams, and compliance guidelines throughout the KYB process.
- At least 1-2 years experience with performing KYB (Know Your Business) and business underwriting processes.
- Some familiarity with external compliance-related rules, regulations, and policies related to the payments industry.
- Must be detail-oriented with a problem-solving attitude and love to be hands-on in daily operations.
- Thrives in a fast-paced environment while maintaining composure and able to make sound decisions under pressure.
- Must display a high level of professional judgment, commitment, integrity, teamwork and customer service.
- Fluency in English with excellent verbal and written communication skills.
- A Bachelor's degree in Business Administration, Law, Finance, Accounting, or Operations.
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Business Development and Sales
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Senior Business Operations Analyst
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We are seeking a highly skilled and motivated Business Analyst to join our team. In this role, you will be responsible for analyzing business needs and developing solutions to drive process improvements.
This is an exciting opportunity for someone who enjoys working in a fast-paced environment and has strong analytical skills. As a Business Analyst, you will work closely with cross-functional teams to understand business requirements and develop effective solutions.
- Main Responsibilities:
- Analyze business needs and develop solutions to drive process improvements
- Work closely with cross-functional teams to understand business requirements
- Develop and implement effective solutions that meet business needs
Required Skills and Qualifications:
- Bachelor's degree in Business Administration or related field
- 2+ years of experience in a Business Analyst role
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
Benefits:
- Competitive salary and benefits package
- Ongoing training and development opportunities
- Collaborative and dynamic work environment
What We Offer:
We offer a range of benefits and perks to support your career development and well-being. These include:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A collaborative and dynamic work environment
About Us:
We are a leading provider of ERP Solutions and are committed to delivering exceptional results for our clients. Our team is passionate about what we do and are dedicated to making a positive impact in the industry.
Business Operations Director
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Retail Operations Manager
About the Role:
This is a senior management position responsible for overseeing all aspects of retail operations, including sales growth, business performance, customer satisfaction, and team management.
Main Responsibilities include:
- Driving productivity, quality, service, creativity, and guest satisfaction through effective operational activities.
- Leveraging expertise to develop new concepts and opening new retail outlets in the Confectionary Retail section.
- Staying ahead of competitors by monitoring market trends and reviewing financial reports, sales data, and activity metrics.
- Evaluating customer satisfaction with products and services in collaboration with store managers.
Key Qualifications:
- Bachelor's degree in Business Administration or a related field.
- Minimum 3-5 years of experience in a similar leadership role.
- Excellent English communication and interpersonal skills.
- Strong knowledge in team management and leadership.
- Proficiency in financial management and business acumen.
- Expertise in Microsoft Office applications.
We Offer:
A dynamic work environment that fosters growth, innovation, and excellence. Competitive salary and benefits package. Opportunities for professional development and advancement.
Business Operations Manager
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The successful candidate will be responsible for overseeing store operations, sales performance and customer satisfaction. This includes efficient visual merchandising, effective inventory management, staff motivation and retention, as well as adherence to set standards.
- Core Responsibilities:
Lead the team to achieve sales targets and financial objectives through effective communication and goal-setting.
Ensure proper loss prevention measures are in place and maintain compliance with cash handling procedures to prevent fraud and theft.
Monitor all point-of-sale activities including sales transactions, order tracking, payment registration, inventory updates, customer service delivery, returns, refunds and gathering consumer feedback.
Oversee cash transaction entry, manage petty cash, POS cash elements and change floats, ensuring accuracy and efficiency.
Regularly audit store administration, resolve issues, assist with annual stock counts and conduct spot checks to maintain high standards.
Handle customer complaints professionally and promptly, addressing issues according to company policy.
Track sales performance, research market trends, identify critical business factors and propose action plans to increase sales and profitability.
Analyze sales reports, provide insights on maximizing stock potential, and report on new and core collection performance.
Ensure accurate stock management, including stock aging, loss, and space optimization.
Coordinate maintenance with facilities and support asset lifespan optimization.
Maintain adequate staffing levels for excellent customer service, prepare schedules and ensure shift coverage.
Consider seasonal peaks and promotional events when preparing forecasts and staff rosters.
Train staff in inventory management techniques, including receiving, stocking, and discrepancy resolution.
Required Skills and Qualifications:
- Key Requirements:
Fluent English (written and spoken)
Industry expertise and product/category knowledge
Retail experience in GCC region
Business Operations Specialist
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Key Responsibilities
- Direct communications between colleagues and customers
- Verify customer information
- Support operations team
- Organize schedules and events
- Enter data
- Bookkeeping
- Maintain office equipment
Requirements
- Education: High School Diploma or equivalent
- Excellent oral communication skills to communicate effectively
- Ability to read and comprehend instructions in English and Arabic
- Basic knowledge of computer programs and telephone systems
- Punctual with time management skills
- Analytical skills for gathering and analyzing data
Benefits
- Join a leading company in the U.A.E.
- Work with people from different backgrounds
- Ongoing training and career development
Location
Dubai
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Business Operations Director
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Operations Manager Role
We are seeking a skilled Operations Manager to oversee daily business and project-related operations across departments.
- Key Responsibilities:
- Project Coordination & Execution
- Monitor the end-to-end execution of real estate development projects in coordination with project management, engineering, and design teams.
- Track progress against project milestones, budgets, and timelines; proactively identify and address bottlenecks.
- Support the preparation and execution of project delivery plans, including site readiness, approvals, and handovers.
- Operational Efficiency & Process Management
- Establish and refine SOPs (Standard Operating Procedures) for operations across departments.
- Identify gaps in workflows and propose solutions to improve efficiency, accountability, and output.
- Maintain operational dashboards, reports, and documentation to support decision-making.
- Cross-Functional Collaboration
- Coordinate with departments such as Sales, Marketing, Legal, Finance, and Procurement to ensure seamless information flow and alignment on project deliverables.
- Act as a central point of communication for internal teams and external vendors to resolve operational issues.
- Vendor & Contractor Oversight
- Manage relationships with key vendors, contractors, and consultants to ensure timely execution and service quality.
- Oversee contract compliance, payment schedules, and performance benchmarks.
- Compliance & Risk Management
- Ensure operational processes comply with local regulations, health & safety standards, and internal governance policies.
- Support risk assessments and mitigation planning for project and operational risks.
Please note that this job requires strong analytical skills , excellent communication , and project management expertise .
The ideal candidate will have a strong background in operations management, preferably in the real estate industry. We offer a competitive salary and benefits package, along with opportunities for growth and professional development.
Business Operations Manager
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We are seeking an experienced and skilled secretary to manage our business operations.
The ideal candidate will be responsible for coordinating, managing and monitoring the working of the billing department.
About the Role- Candidate should have excellent organizational skills and ability to multitask.
- Prior experience in a similar role is essential.
- Coordinate and manage the billing department operations effectively.
- Resolve all client-related issues in a timely and professional manner.
- A competitive salary package with additional transportation benefits.
- Opportunities for career growth and development.
We are a leading online platform that connects employers with skilled job seekers. Our goal is to provide a seamless job search experience for candidates and facilitate the search for top talent.
Business Operations Coordinator
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We are seeking a highly organized and detail-oriented professional to provide exceptional administrative support to our team. As a key member of our operations team, you will play a vital role in ensuring the smooth day-to-day functioning of our business center.
Key Responsibilities:- Provide administrative support to the team, including answering phone calls, responding to emails, and managing correspondence.
- Assist in financial reporting and bookkeeping, ensuring accurate and timely record-keeping.
- Manage office communications, including scheduling appointments and coordinating meetings.
- Handle unexpected challenges with problem-solving skills, thinking critically and creatively to resolve issues.
- Maintain accurate records and documentation, ensuring compliance with regulatory requirements.
- Bachelor of Business Administration (Management) or equivalent.
- 1 to 5 years of relevant experience in accounting and supervisory roles in the UAE.
- Proficiency in Tally, Zoho, MS Office Suite (Excel, Word, PowerPoint).
- Strong attention to detail and accuracy.
- Excellent communication, organizational, and interpersonal skills.
- Experience in a similar administrative role, preferably in a business center.
- Ability to multitask, prioritize, and manage time effectively.
Note: Applicants from any nationality are encouraged to apply. Please ensure to verify the legitimacy of the employer independently. We do not endorse any requests for money payments and advise caution when sharing personal or bank details.