18 Business Processes jobs in Abu Dhabi

Dynamics 365 Business Solutions Consultant

We seek a seasoned Dynamics 365 Business Solutions Consultant to drive business process optimization for clients using Microsoft Dynamics 365 across multiple functional modules.

Key Responsibilities:

1. Configure and deploy customized Dynamics 365 solutions based on client needs, ensuring seamless integration with existing systems.
2. Gather requirements through thorough sessions and translate them into system configurations that meet client objectives.
3. Manage projects by estimating scope, resources, and timelines to ensure successful delivery, while conducting fit-gap analysis and designing comprehensive solutions.
4. Provide support through user training, troubleshooting, and post-implementation guidance to guarantee adoption.
5. Conduct system testing to ensure the quality and integrity of the solution.
6. Maintain documentation throughout the project lifecycle, providing clear and detailed records.

Required Experience & Qualifications:

1. A minimum of 5 years of experience working with Microsoft Dynamics 365 across multiple functional modules.
2. At least 3 end-to-end ERP implementations using Dynamics 365, demonstrating hands-on expertise.
3. Proficiency in using the Microsoft Sure Step methodology for project implementation.
4. Excellent communication and collaboration skills with the ability to engage effectively with clients and teams.
5. A strong understanding of business processes in Dynamics 365 modules.
6. Relevant certifications, such as Microsoft Certified: Dynamics 365 Functional Consultant, are highly desirable.
7. A relevant educational background in ACCA, CA, MBA, or a Bachelor's degree (or equivalent) is preferred.

We are seeking an experienced Senior Process Safety Engineer for a major onshore oil and gas project in Abu Dhabi.

• Lead and execute Process Safety Engineering activities for onshore oil and gas facilities.
• Develop and review safety studies and reports such as HAZID, HAZOP, SIL, QRA, FERA, EERA, and SIMOPS.
• Provide input to engineering design documents ensuring compliance with safety standards and ADNOC codes where applicable.
• Define and verify design safety philosophies, fire protection philosophies, and hazardous area classifications.
• Perform consequence modeling and risk assessments using industry-standard tools.
• Interface and coordinate with other engineering disciplines and project stakeholders.
• Review and approve deliverables from third-party safety consultants.
• Support client reviews and participate in safety workshops and audits.

Requirements:

• Bachelor's degree in Chemical Engineering or related field.
• Minimum 12 years of experience in Process Safety Engineering specifically in the engineering phase (FEED, Detailed Design, Detailed Engineering) of onshore oil and gas projects.
• Strong knowledge of ADNOC standards and UAE regulatory requirements is highly desirable.
• Proven experience leading HAZOPs, SIL assessments, and various process safety studies.
• Familiarity with safety and risk software such as PHAST, PHA-Pro, DNV GL tools, or equivalent.
• Excellent technical report writing and communication skills.
• Previous experience working with or for major engineering consultants or EPCs in the Middle East is an advantage.

Location: Abu Dhabi.

Job Description: Specialist – Business Analysis

Location: Abu Dhabi

Presight is an ADX-listed public company with Abu Dhabi based G42 as its majority shareholder and is the region's leading big data analytics company powered by GenAI. It combines big data, analytics, and AI expertise to serve every sector, of every scale, to create business and positive societal impact. Presight excels at all-source data interpretation to support insight-driven decision-making that shapes policy and creates safer, healthier, happier, and more sustainable societies. Today, through its range of GenAI-driven products and solutions, Presight is bringing Applied AI to the private and public sector, enabling them to realize their AI strategy and ambitions faster.

We are looking for a Specialist - Business Analysis to play a key role in client implementation projects, deploying our in-house built Data Intelligence Platform, bridging the gap between business needs and technical execution.

You will collaborate with clients, solution architects, and the engineering team to gather requirements, define deployment scope, map data flows, and ensure successful platform implementation. Your ability to translate business objectives into clear, actionable requirements will be critical in delivering high-value solutions to our clients.

• Work directly with client stakeholders to elicit, document, and validate business and technical requirements for platform deployment.
• Analyze existing client infrastructure, workflows, and data sources to ensure a seamless platform integration.
• Facilitate workshops, interviews, and requirement sessions with client teams.
• Lead technical and business demonstrations of company solutions for internal teams and external clients.
• Collaborate with solution architects and SMEs to define deployment blueprints and integration plans.
• Collaborate with Data Engineers on data discovery, document data mapping and flows.
• Act as the primary liaison between clients and engineering during implementation.
• Support platform setup, environment validation, and data onboarding activities.
• Participate in testing and user acceptance sessions, ensuring that deliverables meet client requirements.
• Identify gaps and propose process improvements for smoother deployments.
• Develop templates and best practices for requirement gathering, documentation, and client onboarding.
• Collaborate with product teams to provide feedback on deployment-related feature requests.
• Provide regular status updates and clear communication to internal and external stakeholders.
• Ensure alignment between client expectations and engineering deliverables.

• Bachelor's degree in business, Information Systems, or related field.
• 5+ years of experience as a Business Analyst in data platform deployment/implementation projects.
• Strong understanding of data management concepts – data lakes, data warehouses, lakehouse, batch & streaming pipelines, data governance, data quality, BI tools.
• Strong skills in requirements elicitation, documentation, and stakeholder management.
• Strong ability to lead complex negotiations and resolve critical issues under pressure through swift and strategic decision-making.
• Strong ability to structure large volumes of information and identify and prioritize key insights.
• Exposure to AI/ML-driven solutions or analytics platforms.
• Familiarity with agile methodologies and project management practices.

Join us at Presight, where we offer a culture of innovation, outstanding career growth opportunities, and competitive rewards.

Culture: An open, diverse and inclusive environment with a global vision that encourages personal growth and focuses on groundbreaking, industry-first innovations.

Career: Accelerate your career through high-impact projects and access to resources for continuous growth and learning opportunities.

Rewards: A competitive remuneration package with a host of perks including healthcare, education support, leave benefits and more.

Role Details: Mid-Level, Full-Time, United Arab Emirates, Abu Dhabi. Company Website:

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We are seeking a highly skilled Business Analysis Professional to join our team.

As a key member of our organization, you will be responsible for gathering, analyzing, and documenting business requirements. This involves collaborating with stakeholders to translate business needs into functional specifications and user stories.

You will work closely with product owners, developers, QA teams, and project managers to ensure successful delivery. Your role will also involve conducting gap analysis, impact analysis, and feasibility studies to support the development of new banking products and services.

Analyzing and improving existing banking processes and systems is another critical aspect of this position. You will ensure compliance with banking regulations and internal policies by acting as a liaison between business and technical teams.

• Bachelor's degree in business administration, finance, information technology, or related field.
• 5+ years of experience as a business analyst in the banking or financial services industry.
• Strong understanding of retail banking, corporate banking, digital banking, or core banking systems.
• Experience with requirement gathering, documentation, and stakeholder management.
• Proficiency in tools like JIRA, Confluence, MS Visio, Excel, and SQL.
• Familiarity with agile and waterfall methodologies.

• A competitive salary package.
• Opportunities for career growth and professional development.
• A dynamic and collaborative work environment.

• Certifications such as CBAP, CCBA, PMI-PBA, or Scrum Master are a plus.
• Experience with regulatory projects (e.g., AML, KYC, Basel, FATCA).
• Knowledge of banking APIs, digital transformation, or FinTech integrations.

Burson is the global communications leader built to create value for clients through reputation, with highly specialized teams, industry-leading technologies and breakthrough creative.

Behind every successful transformation is meticulous coordination and flawless execution of administrative processes. This position serves as the operational engine of the programme, maintaining documentation, organising activities and ensuring information flows effectively between workstreams.

You will create the systems and processes that keep the transformation on track, anticipating logistical challenges and resolving them before they impact progress. Your attention to detail and organisational skills will provide the foundation upon which the entire programme operates.

Key Responsibilities

• Coordinate day-to-day transformation activities across multiple workstreams
• Maintain programme schedules, action logs and documentation
• Organise and support meetings, workshops and other transformation events
• Track progress against implementation plans and highlight any deviations
• Manage programme communications including distribution of updates and materials
• Support the Implementation Lead in preparing status reports and presentations
• Ensure consistent use of templates, tools and processes across the programme
• Coordinate logistics for key transformation events and activities

Requirements For Success

• 3+ years of experience in project coordination, programme support or similar roles
• Strong organisational skills with exceptional attention to detail
• Experience in supporting complex programmes or initiatives involving multiple stakeholders
• Proficiency in project management tools and Microsoft Office applications
• Excellent communication skills with the ability to liaise effectively across all levels
• Problem-solving mindset with the ability to anticipate and address operational challenges
• Ability to work in a fast-paced environment and manage multiple priorities
• Experience in supporting transformation or change initiatives would be advantageous

Benefits

We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks and produce the best solutions for today's leading brands. Our commitment to your growth is reflected in our robust benefits and people programs.

We are seeking a Sales Operations expert to join our team. The ideal candidate will have strong analytical skills and be able to drive process improvement initiatives.

The role will involve reviewing opportunities for accuracy, provisioning orders on successful closure of deals, and supporting the Sales Operations Manager in improving sales data quality and processes.

Key responsibilities include:

• Data Quality Specialist
• Process Improvement Lead
• Sales Support Analyst

The successful candidate will have excellent communication skills, be proactive in identifying areas for improvement, and have experience with CRM systems.

Benefits include:

• A competitive salary package
• A performance-driven annual bonus
• Ongoing learning and development opportunities
• A dynamic and supportive work environment

Additional responsibilities may include:

• Distributed work arrangements
• Personalized learning budget
• Regular compensation reviews
• Recognition rewards
• Generous leave policies
• Employee assistance programs
• Opportunities for travel and collaboration

This role plays a vital part in the Corporate Client Onboarding Portal. As a Senior Business Analyst, you will analyze business requirements, optimize processes, and coordinate regulatory reporting.

You will act as a liaison between business and IT stakeholders to understand business goals and elicit detailed project requirements.

The position involves working closely with various stakeholders to gather requirements, document processes, and support the development team in delivering a high-quality product.

• Elicit and document business requirements for projects, translating them into clear specifications.
• Act as a liaison between business stakeholders and IT teams to ensure alignment with goals and objectives.
• Gather requirements, document processes, and support the development team in delivering a high-quality product.
• Analyze regulatory reporting requirements and ensure compliance within the onboarding portal.

• A minimum of 10-15 years of experience as a business analyst, preferably in banking or financial services.
• Experience with VBA, macros, and strong Excel and PowerPoint skills.

• A Bachelor's degree in business, finance, information technology, or a related field.
• Relevant certifications in business analysis (e.g., CBAP, CCBA) are advantageous.

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Mastery of VBA scripting and macros; proficiency in Excel reporting and data analysis.

Key Responsibilities:

• Elicit and Analyze Requirements: Conduct comprehensive requirements gathering through interviews, workshops, surveys, and document analysis to capture functional and non-functional needs, business rules, and process flows.
• Process Modelling and Optimization: Analyze current state business processes to identify inefficiencies, design optimized future state processes, and develop clear process maps (e.g., BPMN).
• Data Analysis & Reporting: Interpret complex data sets to uncover insights, identify trends, and develop actionable reports to support strategic decision-making for business relations initiatives.
• Solution Assessment & Validation: Evaluate the feasibility of proposed solutions, facilitate User Acceptance Testing (UAT), define test scenarios, and ensure developed solutions align with business needs.
• Stakeholder Collaboration: Serve as a key liaison between business stakeholders, IT teams, and external partners, ensuring clear communication, consensus building, and effective expectation management throughout the project lifecycle.
• Customer/Partner Journey Mapping: Analyze and map the end-to-end journeys of various customer and partner segments to identify pain points and opportunities for improvement.
• Support Regulatory Adherence: Ensure that all defined requirements and proposed solutions adhere to relevant insurance regulations and compliance guidelines.

Requirements

• Minimum 3-5 years of experience as a Business Analyst, preferably within the Insurance or financial services industry.
• Bachelor's degree in Business Administration, Finance, Insurance, or a related field.
• Demonstrated experience with full Software Development Life Cycle (SDLC) methodologies, with a strong preference for Agile (Scrum, Kanban) environments.
• Proven track record of working closely with diverse business and technical teams.
• Knowledge of key market trends and their impact on the insurance industry.

Key Skills

• Core Business Analysis: Mastery of requirements elicitation, documentation, scope management, process modelling (BPMN), data analysis, and solution validation (UAT support).
• Excellent Communication & Interpersonal Skills: Exceptional active listening, verbal, written, and presentation skills to effectively convey complex information to diverse audiences.
• Stakeholder Management: Proven ability to build strong relationships, manage expectations, and resolve conflicts with internal and external stakeholders.
• Problem-Solving & Critical Thinking: Highly analytical mindset with the ability to break down complex problems, identify root causes, propose practical, solution-oriented, and strategic solutions.

We offer a competitive compensation package, opportunities for professional growth, and a collaborative work environment.

We are seeking an experienced Operations Coordinator to join our team. In this role, you will be responsible for coordinating operations, ensuring seamless execution and high-quality results.

• Key Responsibilities:

1. Prepare professional proposals in both English, highlighting key aspects of our services.
2. Liaise with clients to confirm participant lists, training location, and gate pass requirements, ensuring smooth communication.
3. Schedule and coordinate training sessions, considering logistics and resources.
4. Coordinate logistics, including printing services for training materials and certificates, ensuring timely delivery.
5. Assist trainers with setup and presentation requirements during on-site training, providing necessary support.
6. Monitor attendance, collect feedback, and encourage Google reviews, promoting customer satisfaction.
7. Request and follow up with clients for appreciation letters, fostering positive relationships.
8. Compile post-training feedback and generate reports, analyzing data for future improvements.
9. Maintain accurate corporate training records, ensuring compliance and efficiency.

To succeed in this role, you will need:

• Bachelor's degree in Business Administration or a related field.
• Proven experience in operations coordination or a similar role, demonstrating expertise.
• Strong communication skills in English, enabling effective collaboration.
• Proficiency in CRM software and Microsoft Office Suite, leveraging technology.
• Excellent organizational and multitasking abilities, managing multiple tasks.
• Ability to work collaboratively with trainers, clients, and internal teams, fostering a positive team environment.
• Strong attention to detail and problem-solving skills, addressing challenges effectively.