467 Chalhoub Group jobs in Dubai

INSPIRE | EXHILARATE | DELIGHT
For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.

To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women’s Empowerment Principles.

What You’ll Be Doing

• You will be involved in all aspects of marketing and media from planning, activation, promotions communication, media relations, research.
• Assist in building marketing plan / calendar for the different markets in close co-operation with the brand’s marketing departments.
• Support the team in obtaining necessary permits for events and activations.
• Conduct research on industry trends, competitor activities, and media outlets to identify potential opportunities.
• Follow up closely on the plans’ implementation, schedule and activities in all concerned markets.
• Come up with innovative ideas that will delight the customers.
• Measure the marketing activities ROIs.
• Work in coordination with commercial team to ensure marketing plans support commercial goals.
• Manage and coordinate with concerned parties for the production of marketing materials such as leaflets, visuals, etc.
• Organize and attend events and exhibitions.
• Carry out local market research, customer surveys, assess customer demands, brand positioning, monitor competitors’ activities, and evaluate market campaigns.

Suppliers/Customer Relationship

• Communicate all required information about animation / visibility to the teams.
• Present the various marketing plans to the stores/ shop managers and ensure its proper implementation.
• Meet and discuss with local suppliers for all marketing bookings and animations.
• Define the media and PR plan by briefing the PR agency.
• Manage the various marketing budgets, invoice organization and recording, including issuing POs and processing payments.
• Monitor and update the budget sheet on a daily basis to ensure accurate spend tracking.
• Participate in relevant projects and community activities as and when needed.

What You’ll Need To Succeed

• A strong interest in and knowledge of the regional market, fashion, and luxury industries.
• A commitment to excellence and an eye for detail.
• Dynamic and proactive, with a resilient and positive attitude.
• Proficiency in Microsoft Office programs.
• Excellent time-management and organizational skills.
• Ability to learn quickly and manage multiple tasks simultaneously.
• At least 3 years’ experience in a 360 marketing role (Trade, Ecommerce, PR, influencers, CRM) within a luxury fashion brand.
• GCC/UAE experience is essential, with a clear understanding of the ME market and consumer.
• Be proactive and confident.
• Knowledgeable about all customer touch points, malls, CRM, digital.
• Previous experience dealing with agencies.
• Experienced with events.
• Understanding of Customer KPI’s.

What We Can Offer You

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.

To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women’s Empowerment Principles.

What You’ll Be Doing

• You will be involved in all aspects of marketing and media from planning, activation, promotions communication, media relations, research.
• Assist in building marketing plan / calendar for the different markets in close co-operation with the brand’s marketing departments.
• Support the team in obtaining necessary permits for events and activations.
• Conduct research on industry trends, competitor activities, and media outlets to identify potential opportunities.
• Follow up closely on the plans’ implementation, schedule and activities in all concerned markets.
• Come up with innovative ideas that will delight the customers.
• Measure the marketing activities ROIs.
• Work in coordination with commercial team to ensure marketing plans support commercial goals.
• Manage and coordinate with concerned parties for the production of marketing materials such as leaflets, visuals, etc.
• Organize and attend events and exhibitions.
• Carry out local market research, customer surveys, assess customer demands, brand positioning, monitor competitors’ activities, and evaluate market campaigns.

Suppliers/Customer Relationship

• Communicate all required information about animation / visibility to the teams.
• Present the various marketing plans to the stores/ shop managers and ensure its proper implementation.
• Meet and discuss with local suppliers for all marketing bookings and animations.
• Define the media and PR plan by briefing the PR agency.
• Manage the various marketing budgets, invoice organization and recording, including issuing POs and processing payments.
• Monitor and update the budget sheet on a daily basis to ensure accurate spend tracking.
• Participate in relevant projects and community activities as and when needed.

What You’ll Need To Succeed

• A strong interest in and knowledge of the regional market, fashion, and luxury industries.
• A commitment to excellence and an eye for detail.
• Dynamic and proactive, with a resilient and positive attitude.
• Proficiency in Microsoft Office programs.
• Excellent time-management and organizational skills.
• Ability to learn quickly and manage multiple tasks simultaneously.
• At least 3 years’ experience in a 360 marketing role (Trade, Ecommerce, PR, influencers, CRM) within a luxury fashion brand.
• GCC/UAE experience is essential, with a clear understanding of the ME market and consumer.
• Be proactive and confident.
• Knowledgeable about all customer touch points, malls, CRM, digital.
• Previous experience dealing with agencies.
• Experienced with events.
• Understanding of Customer KPI’s.

What We Can Offer You

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

We are seeking a diligent Cashier to join our team and provide exceptional customer service. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment.

• Main Responsibilities:

1. Transaction Processing: The successful candidate will accurately process transactions, handle cash and credit payments, and maintain a clean and organized workspace.
2. Customer Service: Our Cashier will engage with customers, address their inquiries, and resolve any issues promptly to ensure high levels of customer satisfaction.
3. Checkout Area Maintenance: The candidate will maintain a tidy and presentable checkout area, restock supplies as needed, and adhere to company standards.

• Requirements:

1. High school diploma or equivalent.
2. Previous experience in retail or customer service is required.
3. A minimum of 2-4 years of experience as a Cashier in a retail setting is preferred.

As a valued member of our team, you will have the opportunity to develop your skills, build a strong work ethic, and contribute to the success of our organization.

The candidate will be responsible for:

1. Serving as the primary point of contact for the customers and all internal Galaxy offices.
2. Relationship management with customers and developing an understanding of their business needs.
3. Managing the end-to-end process of air export movement, by working closely with the customer and internal stakeholders.
4. Proactively tracking the shipments and notifying the customers whenever required.
5. Communicating the changes/deviations from the earlier devised plan, post discussion with the team, to avert risks in routing or movement.
6. Resolving customer issues by engaging suitable stakeholders.
7. Monitoring booking trends and following up with customers to increase sales and optimize the customer service experience.
8. Maintaining accurate records and documentation and ensuring compliance with all relevant regulations and standards.

Job Type: Full Time

Job Location: Dubai

Basic required skills:

• Excellent communication and interpersonal skills.
• Fluent in Hindi and English (oral and written).
• Computer literate.
• Familiar with MS Office tools.
• Familiar with international logistics and freight forwarding (ocean/air & import/export).

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Legor Dubai is part of Legor Group, an internationally renowned company and Italian legacy brand in the metals industry. We specialize in the research, development, and distribution of alloys, powders, and plating solutions for the jewellery, fashion, and industrial sectors. Our mission is to lead the way in sustainable metal innovation, providing cutting-edge solutions to our partners globally.

Position Overview

Legor Dubai is seeking a proactive and reliable Customer Service & Warehouse clerk to join our growing team in Dubai. This hybrid role combines warehouse operations with front-line customer service, ensuring an excellent experience for both internal and external stakeholders.

The ideal candidate is hands-on, organized, and customer-oriented, capable of managing stock movements while also handling sales counter tasks such as order quotations and invoicing.

Key Responsibilities

• Receive and inspect incoming goods, verifying accuracy and condition.
• Accurately store goods in the warehouse following internal procedures.
• Perform regular stock checks and inventory control.
• Assist customers at the service counter by preparing physical orders for collection or shipment.
• Generate quotations and issue sales invoices in coordination with internal systems.
• Maintain order and cleanliness in the warehouse and customer service area.
• Collaborate closely with internal departments and HQ in Italy to ensure smooth operations.
• Support documentation and basic administrative activities related to warehouse and sales.
  
  

• Education: High school diploma or equivalent required.
• Experience: 1-2 years in a similar customer service and/or warehouse role preferred.
• Previous experience in a B2B environment or within the jewellery/metals industry is a plus.
  
  

• Strong organizational and time management skills.
• Attention to detail and high accuracy in stock handling.
• Excellent written and verbal communication skills, both in English and Hindi
• Customer-oriented with a professional and courteous approach.
• Proficient with Microsoft Office (Excel, Outlook) and basic inventory systems.
• Ability to handle physical work, including lifting and moving goods.
• Team player with a flexible and solution-oriented mindset.
  
  

• Competitive salary and benefits package.
• Opportunity to work with a global leader in the metals science industry.
• Supportive and collaborative work culture.
• Real growth and development opportunities.
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Other
• Industries Retail Luxury Goods and Jewelry

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Do you want to join a leading company in its sector? Are you passionate about the world of bread and pastries, and do you want to contribute your ideas and projects related to trends, products, recipes, and doughs?

We are a dynamic, innovative company with a human team eager to take on the world and set trends in the world of pastries and bread. If you are one of them, this is your project, and Europastry is your business

If you are interested in becoming part of this exciting and constantly growing project, this is your opportunity

Below are more details about the project:

Your job will be to ensure customer service guidelines are implemented in alignment with the company's vision and mission, working closely with the leading customer service team in Spain. Additionally, you will handle daily administrative tasks in the office. To succeed in this multifaceted role, you should be passionate about working with people, competent, proactive, and customer-focused.

• Implement customer service guidelines to support the sales team and maintain ongoing relationships with existing and new customers in the Middle East and Africa region;
• Align guidelines and procedures for MEA with the central international customer service team in Spain;
• Maintain a ledger and follow up daily on orders between customers, the central customer service in Spain, and the local sales team;
• Provide knowledgeable information about the company's products and services to customers;
• Support customers with proactive, timely solutions that add value to sales execution;
• Monitor orders and services to contribute to the company's quantitative and qualitative targets;

Perform other related duties as required to ensure the continuous operation of the local office (e.g., license renewal).

Degree in Business Administration or equivalent

Experience: At least 2 years of customer service experience in an international company

Fluent in English; knowledge of Spanish and Arabic is optional

High level of written and oral communication skills

Proactive thinking

Excellent communication and negotiation skills

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581575469

1

14.07.2025

28.08.2025

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Legor Dubai is part of Legor Group, an internationally renowned company and Italian legacy brand in the metals industry. We specialize in the research, development, and distribution of alloys, powders, and plating solutions for the jewellery, fashion, and industrial sectors. Our mission is to lead the way in sustainable metal innovation, providing cutting-edge solutions to our partners globally.

Position Overview
Legor Dubai is seeking a proactive and reliable Customer Service & Warehouse clerk to join our growing team in Dubai. This hybrid role combines warehouse operations with front-line customer service, ensuring an excellent experience for both internal and external stakeholders.
The ideal candidate is hands-on, organized, and customer-oriented, capable of managing stock movements while also handling sales counter tasks such as order quotations and invoicing.

Key Responsibilities

• Receive and inspect incoming goods, verifying accuracy and condition.
• Accurately store goods in the warehouse following internal procedures.
• Perform regular stock checks and inventory control.
• Assist customers at the service counter by preparing physical orders for collection or shipment.
• Generate quotations and issue sales invoices in coordination with internal systems.
• Maintain order and cleanliness in the warehouse and customer service area.
• Collaborate closely with internal departments and HQ in Italy to ensure smooth operations.
• Support documentation and basic administrative activities related to warehouse and sales.

• Education : High school diploma or equivalent required.
• Experience : 1-2 years in a similar customer service and/or warehouse role preferred.
• Previous experience in a B2B environment or within the jewellery/metals industry is a plus.

• Strong organizational and time management skills.
• Attention to detail and high accuracy in stock handling.
• Excellent written and verbal communication skills, both in English and Hindi
• Customer-oriented with a professional and courteous approach.
• Proficient with Microsoft Office (Excel, Outlook) and basic inventory systems.
• Ability to handle physical work, including lifting and moving goods.
• Team player with a flexible and solution-oriented mindset.

• Competitive salary and benefits package.
• Opportunity to work with a global leader in the metals science industry.
• Supportive and collaborative work culture.
• Real growth and development opportunities.

We are seeking a dedicated and customer-focused Customer Service Representative to join our dynamic business development team. In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and ensuring their satisfaction. You will play a key role in building strong customer relationships and contributing to the overall success of SwinFurniture.

1. Respond to customer inquiries via phone, email, and chat, providing accurate and timely information.
2. Assist customers with product information, order processing, and issue resolution.
3. Maintain a high level of customer satisfaction by addressing concerns and providing effective solutions.
4. Collaborate with cross-functional teams to ensure a seamless customer experience.
5. Keep records of customer interactions and transactions, ensuring data accuracy and completeness.

1. Bachelor’s Degree in Business Administration, Marketing, or a related field.
2. 1-2 years of experience in customer service, preferably in the furniture manufacturing industry.
3. Excellent communication and interpersonal skills, with a strong customer-oriented mindset.
4. Proficiency in customer service software and tools.
5. Strong problem-solving skills and the ability to handle challenging situations with professionalism and empathy.

SwinFurniture is a premier furniture manufacturing company dedicated to creating high-quality, stylish, and functional furniture pieces. Our mission is to provide our customers with beautifully crafted furniture that enhances their living spaces and brings comfort and elegance to their homes. We value innovation, craftsmanship, and customer satisfaction. Join us as we strive to set new standards in the furniture industry and make a lasting impression.

Career Level : Junior Level

Salary : 3000

Industry : Customer Service

Last Date : February 28, 2025

Location : Dubai

We are looking for a friendly and professional Customer Service Representative to join our team. If you have excellent communication skills and a passion for helping customers, we encourage you to apply!

1. Assist customers with inquiries, complaints, and service requests.
2. Provide information about products and services.
3. Handle phone calls, emails, and live chat support.
4. Process orders, returns, and exchanges efficiently.
5. Maintain customer records and update databases.
6. Resolve customer issues with a positive and problem-solving approach.
7. Ensure high levels of customer satisfaction.

1. Previous experience in customer service is a plus.
2. Strong verbal and written communication skills.
3. Ability to handle multiple tasks and work under pressure.
4. Good problem-solving and interpersonal skills.
5. Proficiency in Microsoft Office and CRM systems is an advantage.
6. Willingness to work flexible shifts, including weekends and holidays.

1. Competitive salary and performance-based incentives.
2. Career growth and professional development opportunities.
3. Friendly and team-oriented work environment.