1751 Client Management jobs in Dubai

Marsh Middle East and Africa is hiring for the following position in Dubai:

Client Relationship Management Coordinator - UAE nationals only

Note: This role is only open to UAE nationals.

• Developmental opportunities to grow internally.
• Gain professional experience in a truly global company that is reshaping the industry.
• Benefit from a collaborative approach with in-country specialists to assist you in driving growth.
• Support, coaching and development to help you to be the best you can be.
• Hybrid working model, offering you flexibility and a great working environment.

• Previous office based experience
• MS Office, Presentation & report writing skills
• Planning and organization skills
• Effective time management
• Business writing (emails)

• Should possess subject matter knowledge about general insurance
• Be able to work closely and effectively with clients, helping them understand their insurable risk exposures
• Analyze and review a client's insurance program design against the backdrop of their risk exposures, and prepare insurance audit reports / presentations where required.
• Design suitable insurance solutions where required for the client based on available market products locally and internationally.
• Should possess a good knowledge of the insurance markets, insurer relationships, its product offerings, and able to effectively present a client's risk profile to invite insurers to quote terms.
• Negotiate pricing, and critically analyze insurance quotes submitted by insurers to ensure conformance to the client's requirements.
• Preparing and presenting insurance program proposals to clients, while conforming to strict deadlines.
• Undertake prompt administration of the client's insurance programme following placement, ensuring that their business operations are not impacted.
• Organize periodical, structured client meetings throughout the year to review performance, compile insurance program reports and summaries where necessary for client reviews.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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Marsh is seeking candidates for the following position based in the Dubai office:

Client Relationship Management Coordinator

Note: This role is only open to UAE nationals

• Developmental opportunities to grow internally.
• Gain professional experience in a truly global company that is reshaping the industry.
• Benefit from a collaborative approach with in-country specialists to assist you in driving growth.
• Support coaching and development to help you to be the best you can be.
• Hybrid working model offering you flexibility and a great working environment.

• Should possess subject matter knowledge about general insurance
• Be able to work closely and effectively with clients helping them understand their insurable risk exposures
• Analyze and review a clients insurance program design against the backdrop of their risk exposures and prepare insurance audit reports / presentations where required.
• Design suitable insurance solutions where required for the client based on available market products locally and internationally.
• Should possess a good knowledge of the insurance markets insurer relationships its product offerings and able to effectively present a clients risk profile to invite insurers to quote terms.
• Negotiate pricing and critically analyze insurance quotes submitted by insurers to ensure conformance to the clients requirements.
• Preparing and presenting insurance program proposals to clients while conforming to strict deadlines.
• Undertake prompt administration of the clients insurance programme following placement ensuring that their business operations are not impacted.
• Organize periodical structured client meetings throughout the year to review performance compile insurance program reports and summaries where necessary for client reviews.

• Previous office based experience
• MS Office Presentation & report writing skills
• Planning and organization skills
• Effective time management
• Business writing (emails)

Marsh a business of Marsh McLennan (NYSE: MMC) is the worlds top insurance broker and risk advisor. Marsh McLennan is a global leader in risk strategy and people advising clients in 130 countries across four businesses: Marsh Guy Carpenter Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 9000 colleagues Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information visit or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background disability ethnic origin family duties nationality parental status personal or social status political affiliation race religion and beliefs sex/gender skin color or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

Required Experience: IC

The Senior Account Manager plays a pivotal role in leading client relationships, overseeing strategic initiatives, and ensuring the successful execution of public affairs and communications programs.

• Main Responsibilities:
• Lead client accounts with minimal supervision, acting as the primary point of contact and trusted advisor.
• Skill Requirements:
• Strong leadership skills to drive results and lead by example.
• Excellent communication skills to engage stakeholders effectively.
• Ability to analyze complex data and develop actionable insights.
• Familiarity with industry trends and best practices.
• Benefits:
• Opportunities for professional growth and development.
• Collaborative work environment with experienced professionals.
• Flexible work arrangements to support work-life balance.
• What We Offer:
• A dynamic and supportive team environment.
• Ongoing training and development opportunities.
• Competitive compensation and benefits package.

Overview

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

• As a Client Manager, cultivate and foster relationships with key counterparts within Retailer clients.
• Champion the implementation of the Customer First strategy and support the client on this mission.
• As a Category Management expert, own and develop the relationship with retailer counterparts and drive the customer first strategy.
• Develop, deliver and manage the category management workplan for the retailer to deliver value, satisfaction and return on investment, and to achieve performance goals.
• Collaborate with cross-functional teams to identify new opportunities, win and manage impactful category initiatives, and lead a team of Category Management Client Leads.
• Measure success through the strength of client partnerships and the outcomes of your strategies.

• Experience in building strong client relationships and managing senior stakeholders
• Experience of analysing data to solve challenging problems and deliver business value
• Experience in developing and leading strategic projects, ideally involving delivery through other teams such as data science and technology
• Experience of managing and mentoring a team
• Experience in an FMCG retailer, supplier or consultancy
• Experience in Category management capability/ client lead role is essential to have

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found here.

At dunnhumby, we utilise our diversity of thought as our competitive edge .

We are proud of our diversity and committed to making dunnhumby an even more inclusive place to work that we can be proud of.

Our diversity and inclusion work is designed to cultivate a culture of belonging , where every dunnhumbian feels safe to bring their whole self to work, where everyone is welcome and we practice what we preach.

We have a full D&I strategy to implement this long-term behaviour change; in addition, we have five employee-led network groups to support colleagues in the areas of gender, sexual orientation, multiculturalism, mental health and wellbeing, and family.

dunnhumby is the global leader in Customer Data Science empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail one of the worlds most competitive markets with a deluge of multi-dimensional data dunnhumby today enables businesses all over the world across industries to be Customer First.

dunnhumby employs nearly 2500 experts in offices throughout Europe Asia Africa and the Americas working for transformative iconic brands such as Tesco Coca-Cola Meijer Procter & Gamble and Metro.

Our Client Leads are entrusted with cultivating and fostering relationships with key counterparts within our Retailer client. The primary goal is to champion the implementation of the Customer First strategy playing a pivotal role in supporting our client on this mission.

This role based in Dubai is instrumental in advancing Category Management initiatives encompassing price and promotion strategies aligned with the annual Statement of Work (SOW) for our Retail client. The ultimate measure of success lies in enhancing client satisfaction and maximizing Return on Investment to achieve our performance objectives.

• Proven experience in Category Management methodologies within both retail and/or manufacturing contexts.
• Familiarity with the retail industry is advantageous but not mandatory.
• Track record of driving commercial value through the sale of solutions and services.
• Demonstrated expertise in managing key stakeholders.
• Experience collaborating with retailers and manufacturers to integrate customer insights into existing or new category management processes.
• 3 - 5 years of hands-on experience in a capability/ client lead role is essential
• Proficiency in Arabic (preferred)

We wont just meet your expectations. Well defy them. So youll enjoy the comprehensive rewards package youd expect from a leading technology company. But also a degree of personal flexibility you might not expect. Plus thoughtful perks like flexible working hours and your birthday off.

Youll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble small-business feel that gives you the freedom to play experiment and learn.

And we dont just talk about diversity and inclusion. We live it every day with thriving networks including dh Gender Equality Network dh Proud dh Family dh One dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.

At dunnhumby we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others so if this is important to you please raise this with your recruiter as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found here

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world's most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

Our Client Managers are entrusted with cultivating and fostering relationships with key counterparts within our Retailer clients. The primary goal is to champion the implementation of the Customer First strategy, playing a pivotal role in supporting our client on this mission.

As a Category Management expert, you will own and develop the relationship with client counterparts in the retailer, and drive customer first strategy. Your role is instrumental in developing, delivering and managing the category management workplan for the retailer that delivers recognisable value, satisfaction and return on investment, and to ultimately achieve our performance goals with the retailer.

As a subject matter expert, you'll collaborate with cross-functional teams to identify new opportunities, win and manage impactful category initiatives, and lead a team of Category Management Client Leads. Your success will be measured by the strength of your client partnerships and the outcomes your strategies deliver.

What we expect from you

• Experience in building strong client relationships and managing senior stakeholders
• Experience of analysing data to solve challenging problems and deliver business value
• Experience in developing and leading strategic projects, ideally involving delivery through other teams such as data science and technology
• Experience of managing and mentoring a team
• Experience in an FMCG retailer, supplier or consultancy
• Experience in Category management capability/ client lead role is essential to have

What you can expect from us

We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don't just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

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At dunnhumby, we utilise our diversity of thought as our competitive edge .

We are proud of our diversity and committed to making dunnhumby an even more inclusive place to work that we can be proud of.

Our diversity and inclusion work is designed tocultivate a culture of belonging,where every dunnhumbian feels safe to bring their whole self to work, where everyone is welcome and we practice what we preach.

We have a full D&I strategy to implement this long-term behaviour change; in addition, we have five employee-led network groups to support colleagues in the areas of gender, sexual orientation, multiculturalism, mental health and wellbeing, and family.

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world's most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

• As a Client Manager, cultivate and foster relationships with key counterparts within Retailer clients.
• Champion the implementation of the Customer First strategy and support the client on this mission.
• As a Category Management expert, own and develop the relationship with retailer counterparts and drive the customer first strategy.
• Develop, deliver and manage the category management workplan for the retailer to deliver value, satisfaction and return on investment, and to achieve performance goals.
• Collaborate with cross-functional teams to identify new opportunities, win and manage impactful category initiatives, and lead a team of Category Management Client Leads.
• Measure success through the strength of client partnerships and the outcomes of your strategies.

• Experience in building strong client relationships and managing senior stakeholders
• Experience of analysing data to solve challenging problems and deliver business value
• Experience in developing and leading strategic projects, ideally involving delivery through other teams such as data science and technology
• Experience of managing and mentoring a team
• Experience in an FMCG retailer, supplier or consultancy
• Experience in Category management capability/ client lead role is essential to have

We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don't just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found here.

At dunnhumby, we utilise our diversity of thought as our competitive edge .

We are proud of our diversity and committed to making dunnhumby an even more inclusive place to work that we can be proud of.

Our diversity and inclusion work is designed to cultivate a culture of belonging , where every dunnhumbian feels safe to bring their whole self to work, where everyone is welcome and we practice what we preach.

We have a full D&I strategy to implement this long-term behaviour change; in addition, we have five employee-led network groups to support colleagues in the areas of gender, sexual orientation, multiculturalism, mental health and wellbeing, and family.

Join to apply for the Category Management Client Lead role at dunnhumby . dunnhumby is the global leader in Customer Data Science, empowering businesses to compete in a data-driven economy. Our mission is to enable businesses to grow by becoming advocates and champions for their Customers, with a strong heritage in retail and expertise across multiple industries.

Our Client Leads cultivate and foster relationships with key counterparts within our Retailer clients. The primary goal is to champion the implementation of the Customer First strategy and to support our client on this mission. This role, based in Dubai, advances Category Management initiatives, including price and promotion strategies aligned with the annual Statement of Work (SOW) for our Retail client. Success is measured by improved client satisfaction and maximized Return on Investment to meet performance objectives.

To excel in this position, we seek individuals who demonstrate commitment, accountability, attention to detail, expertise in customer insights analysis, and strong relationship-building skills.

• Advance Category Management initiatives, including price and promotion strategies aligned with the SOW for the Retail client.
• Cultivate and foster relationships with key retailer counterparts to champion the Customer First strategy.
• Collaborate with retailers and manufacturers to integrate customer insights into existing or new category management processes.
• Support the client in driving commercial value through the sale of solutions and services.
• Manage stakeholder relationships effectively to ensure alignment and expected outcomes.

• Proven experience in Category Management methodologies within retail and/or manufacturing contexts.
• Familiarity with the retail industry is advantageous but not mandatory.
• Track record of driving commercial value through the sale of solutions and services.
• Demonstrated expertise in managing key stakeholders.
• Experience collaborating with retailers and manufacturers to integrate customer insights into category management processes.
• 3–5 years of hands-on experience in a capability or client lead role is essential.
• Proficiency in Arabic (preferred).

We offer a comprehensive rewards package and a degree of personal flexibility, including thoughtful perks like flexible working hours and your birthday off. You'll benefit from an investment in cutting-edge technology and a world-wide ambition, while enjoying a nimble, small-business feel that encourages experimentation and learning. We are committed to diversity and inclusion through active networks and an inclusive culture, and we want to make the recruitment process accessible. Please let us know how we can support you during this process.

We value balance and are committed to building an inclusive culture where you can balance a successful career with personal commitments and interests. If flexible working is important to you, discuss options with your recruiter during the hiring process.

For information about how we collect and use your personal information, please see our Privacy Notice.

Note: Referrals increase your chances of interviewing at dunnhumby.

Dubai, Dubai, United Arab Emirates

This posting may include additional roles and listings in the region.

• Develop a growth strategy focused on both financial gain and customer satisfaction.
• Conduct research to identify new markets and customer needs in new countries.
• Create new opportunities, services, and by-products leveraging existing products.
• Establish the company's brand to enhance visibility and recognition.
• Promote the company’s products and services by addressing or predicting clients’ objectives and needs.
• Arrange business meetings with prospective clients to foster new business relationships.
• Prepare pre-sales contracts, ensuring adherence to law-established rules and guidelines.
• Maintain accurate records of sales activities, revenue, invoices, and other relevant documentation.
• Provide trustworthy feedback and after-sales support to ensure customer satisfaction.
• Build long-term relationships with new and existing customers.
• Drive the company’s transition from Tier 3 to Tier 2/1 status through strategic growth and customer engagement.

• Proven experience as a business development professional or in a relevant role.
• Experience in customer support and engagement.
• In-depth market knowledge and trend analysis skills.
• Excellent communication and negotiation skills.
• Ability to build rapport and establish strong working relationships with clients.