10 Client Management jobs in Dubai

About Keyper

At Keyper, we empower property managers with advanced technology to efficiently manage and enhance their property portfolios. Our comprehensive services facilitate everything from real-time performance monitoring to seamless digital transactions, all designed to optimize property management.Learn more at Keyper.

Job Title

Assistant Relationship Manager (ARM) - Onboarding

Key Responsibilities

• Support Relationship Managers and Sales Agents in managing investor landlord portfolios.

• Administer Salesforce data entry and handle various contract preparations.

• Assist in property management tasks including new tenancy creation, renewals, and payment recording.

• Collaborate with the finance team to ensure accurate data entry and address payment concerns.

• Support the tech team in testing operational tools and enhancing system workflows.

• Liaise with the product team to provide operational insights and support data team requirements.

Desired Skills

• Data-driven decision-making.

• Effective communication.

• Problem-solving.

• Financial acumen.

Qualifications

• Bachelor’s degree in Business Administration, Real Estate, or a related field.

• Minimum of 1-2 years of experience in a customer service role.

• Experience in a support role within the property management or real estate industry.

• Proficiency in Salesforce and other CRM systems.

• Strong organizational and multitasking skills.

• Excellent communication and interpersonal skills.

• Detail-oriented with a strong focus on accuracy and quality.

• Proficient in Microsoft Office Suite and customer service software.

• Ability to work flexible hours, including weekends.

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About Keyper: At Keyper, we empower property managers with advanced technology to efficiently manage and enhance their property portfolios. Our comprehensive services facilitate everything from real-time performance monitoring to seamless digital transactions, all designed to optimize property management. Learn more at Keyper .

Job Title: Assistant Relationship Manager - RNPL

Key Responsibilities:

1. Respond to customer inquiries on the support channel.
2. Assist, educate and onboard customers seamlessly onto the RNPL platform.
3. Follow the given process of onboarding tenants onto CRM and liaise with the admin team to ensure necessary documentation is in place.
4. Address and resolve tenant and landlord inquiries and concerns in a timely and professional manner.
5. Support tenant’s move-in and move-out processes to ensure smooth transitions.
6. Assist in the negotiation and execution of lease agreements with tenants and landlords.

Desired Skills:

1. Effective communication and relationship management skills.
2. Ability to analyze data and prepare reports.
3. Proficiency in using digital tools and platforms for property management.
4. Strong customer service orientation with a focus on tenant and landlord satisfaction.

Qualifications:

1. Bachelor’s degree in business administration, Real Estate, or a related field.
2. Experience in customer service or administrative roles within the real estate or property management industry.
3. Strong organizational and multitasking skills.
4. Proficiency in using property management software and CRM systems.
5. Excellent communication and interpersonal skills.
6. Attention to detail and strong problem-solving skills.
7. Ability to work collaboratively with cross-functional teams.
8. Proficiency in Arabic and English.

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The Role
Position Title: Customer Relations Executive Employment Type: Full Time Salary: up to 5K AED all-inclusive depending on experience and qualifications Job Location: Dubai, UAE About the Client: A market leading real estate agency in Dubai Job Description: • Handling all incoming and outgoing calls professionally, from clients, agents, and calls on behalf of management. • Managing the Manager’s calendar - meetings, appointment and schedules. • Maintaining call logs, meeting notes, and timely follow-ups using the CRM system. • Supporting meeting preparations with agendas, documents, and follow-ups on action items.

Requirements
• Preferably Arabic Nationals, Male only and 35 years old below • Must have 2 years of experience in real estate in the UAE and must be familiar with the regulatory landscape in the UAE, including RERA, municipality, and commercial compliance. • Must be proficient in organizing files in CRM, basic AI tools such as ChatGPT, and capable of multitasking.

About the company
RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

The Role
Position Title: Customer Relations Executive Employment Type: Full Time Salary: up to 7K AED all-inclusive depending on experience and qualifications Job Location: Dubai, UAE About the Client: A market leading luxury Real Estate team in Dubai Job Description: • Handling all incoming and outgoing calls professionally, including client inquiries, suppliers, agents, etc. • Managing the Manager’s calendar, coordinating meetings, and ensuring all stakeholders are informed and aligned. • Maintaining call logs, meeting notes, and timely follow-ups using the CRM system. • Serving as the primary liaison between management, clients, and partners, ensuring smooth and clear communication.

Requirements
• 40 years and below • Highschool diploma or Bachelor’s degree - business administration, Finance, Economics, or a related field. • Minimum of 2 years’ experience in Customer Service in real estate or related industry • Strong understanding of real estate properties, with a passion for luxury properties is a plus

About the company
RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

The Role
We are seeking a polished and proactive Guest Relations Executive to join our team. In this client-facing role, you will play a key part in delivering exceptional service throughout the client journey—ensuring a seamless experience from initial contact to ongoing support—while strictly adhering to our policies on confidentiality and professionalism. As a representative of our brand, you will interact with clients across various channels, address inquiries, resolve concerns, and promote our services with clarity and confidence. A commitment to excellence, discretion, and client satisfaction is essential. Key Responsibilities: • Serve as the first point of contact for clients, providing prompt and professional assistance. • Manage client communications via phone, email, and in person with a high level of service. • Present and explain company services to new and existing clients clearly and accurately. • Maintain accurate and up-to-date client records and interaction logs. • Handle client concerns or complaints with efficiency, empathy, and resolution-focused communication. • Coordinate with internal departments to ensure smooth service delivery. • Uphold company policies and maintain strict confidentiality in all client dealings.

Requirements
• Minimum 2 years of UAE-based experience in a customer service or client relations role (required). • Bachelor’s degree (preferred). • Excellent verbal and written communication skills in English and Russian preferred. • Professional appearance and strong interpersonal skills. • Discreet, reliable, and customer-focused attitude. • High attention to detail and the ability to multitask in a fast-paced environment. • Experience dealing with high-net-worth individuals (HNWI) or VIP clients is an advantage. • Previous experience in luxury sectors such as high-end retail, hospitality, or finance is preferred. Work Schedule: • Monday to Saturday | 9:00 AM – 6:00 PM

About the company
Since 2004, HBS is a specialist in Real Estate, Investment, Business Consulting and Company Incorporation in the UAE. We advise a predominantly international clientele in the real estate investments and business setup in Dubai and the UAE. Composed of an experienced, multilingual team, we offer advise and professional support in the areas of real estate, investment, and service enterprises and entrepreneurs.

Specialist, Account Management page is loaded Specialist, Account Management Apply locations Dubai time type Full time posted on Posted Yesterday job requisition id R7700

Company Description

We’re Checkout.com – you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.

Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.

With 19 offices spanning six continents, we feel at home everywhere – but London is our HQ. Wherever our people work their magic, they’re fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn’t just another job; it’s a career-defining opportunity to build the future of fintech.

Job Description

Checkout.com is actively looking for a strategic-thinking, resourceful and highly driven Account Manager to nurture and maintain long-term relationships with our Enterprise merchants. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion.

You will be the business advisor and main point of contact to a merchant post integration process. You will act as the voice of our product and ambassador of our brand, acting as a trusted advisor and strategic partner to our merchants. Key for success here will be the ability to apply your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve win-win scenarios and promote the value proposition.

The ideal candidate is an independent, hard-working individual, able to stand out in an entrepreneurial environment and excel through self-motivation and personal drive. If you are eager to join a growing, fast-paced, start-up company and contribute to crafting its future, this is the role for you to make a difference.

What you’ll be doing:

• Crafting merchant specific account development plans focusing on revenue generation

• Building high touch, consultative and positive relationships with our merchants through regular and open communications

• Delivering expertise, education, and guidance to merchants as they craft and complete a comprehensive, global payments strategy.

• Analyse merchant’s performance and provide recommendations to improve the payment flow /revenue

• Focusing on exceeding strategic and financial targets of our merchants by analysing active payment products, transaction volumes, and service levels

• Understanding the intricacies of our products, services and partner networks thoroughly to leverage as needed to meet our merchants’ needs

• Collaborating with various teams across the company (e.g. Sales, Integration, Support, Legal, Engineering) to ensure an outstanding merchant experience

About you:

• Good knowledge of today’s major e-commerce and payments technologies, players and future trends

• 2+ years of experience working in a PSP, Acquirer or similar

• Experience in a B2B Enterprise Account Management and/or Relationship Management role in the FinTech and/or Payments industry

• A strategic problem solver with excellent project management skills

• Customer driven and able to establish robust relationships with assigned customer base

• Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities

• Proven consultative sales abilities and proven ability to work well in a fast-paced environment, collaborating across multiple departments and influencing all levels within an external organisation
  

Bring all of you to work

We create the conditions for high performers to thrive – through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity – and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.

It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.

Life at Checkout.com

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.

Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.

For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram

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Overview

At Trendyol Core Commerce, we build innovative, data-driven strategies that power sustainable growth and global expansion.

From seller experience to new market launches, we turn insights into action—fast. Our cross-functional teams shape the future of commerce with bold ideas, real-time impact, and a deep sense of ownership. In a fast-paced, collaborative environment, we grow together—as individuals and as a team.

Responsibilities

• Develop and execute portfolio strategy, driving growth in selected categories.
• Recruit and onboard high-potential suppliers, meeting quarterly targets.
• Negotiate deals, manage P&L, and oversee inventory and pricing.
• Provide data-driven insights and advice to optimize supplier success.
• Track and report business development results, analyzing data.
• Lead projects to enhance customer and partner experiences.
• Conduct strategic meetings with suppliers to align objectives.
• Coordinate and collaborate across different teams and locations to ensure smooth execution of projects and initiatives.

Expected Qualifications

• Bachelor’s or Master’s Degree preferably in Engineering, Management, Business or related fields.
• Extensive experience in business development or sales, preferably in an e-commerce or a tech company, with a focus on Fashion.
• Proficiency in conducting market research to identify potential vendors, assess their product offerings, and evaluate their suitability for partnership.
• Demonstrated ability to negotiate terms, contracts, and pricing with potential vendors to secure favorable agreements for both parties.
• Strong experience in coordinating with cross-functional and cross-location teams, acting as a key bridge to drive collaboration and alignment.
• Fluency in English and Arabic communication, both written and verbal.

What We Offer

• Hybrid working model with flexibility: a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model.
• Personalised training allowance and learning opportunities: Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.
• Responsibility from day one: Take full ownership from the start in a culture where every voice is heard and valued.
• A diverse, international team: Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.
• Opportunities to grow with the best: Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.
• Meaningful connections beyond tasks: Be part of team rituals, events, and social activities that help us stay connected and inspired.

Take the Next Step

If this role excites you, apply today, we look forward to taking the next step with you.

Want to get to know the team better first? Explore our Career Website, LinkedIn, or YouTube to learn more about #LifeatTrendyol and how we work.

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Link to Privacy Policy Link to Cookie PolicySenior Specialist, Technical Account Management page is loaded# Senior Specialist, Technical Account Managementlocations: Dubaitime type: Full timeposted on: Posted Todayjob requisition id: R7995***Company Description***Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.With 19 offices spanning six continents, we feel at home everywhere – but London is our HQ. Wherever our people work their magic, they’re fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn’t just another job; it’s a career-defining opportunity to build the future of fintech.***Job Description***TO BE FINALISED***The Role***In Enterprise Technical Account Management (TAM), you will be instrumental in building and maintaining strategic relationships with key clients, ensuring their satisfaction by resolving their technical issues, optimizing their payment solutions and delivering exceptional service with your technical expertise and strong interpersonal skills.***What you’ll be doing:*** **Relationship Management: Build and nurture long-term relationships with key clients, serving as their primary point of contact for technical matters.*** **Customer Success: Understand our clients' business needs and goals, proactively identify opportunities to optimize their payment solutions, and ensure successful adoption and utilization of our products.*** **Technical Support: Provide expert guidance and troubleshooting assistance to clients, addressing their technical inquiries, resolving issues promptly, and ensuring minimal disruption to their payment infrastructure through deep understanding of their integrations and how our products work together.*** **Training and Demo: Help upselling efforts with merchant demonstrations and technical training - hold workshops and refreshers on our product offering to keep clients up-to-date with new features and deliverables.*** **Project Management: Lead and coordinate the addition of new payment solutions as well as technical migrations for clients as they expand with Checkout.com, working closely with cross-functional teams to ensure successful delivery within agreed timelines and specifications.*** **Product Feedback: Act as a conduit between clients and internal teams, gathering customer feedback, documenting feature requests, and providing client derived insights to enable continuous improvement of our product roadmap.*** **Market Intelligence: Stay up-to-date with industry trends, emerging technologies, and regulatory changes in the payments landscape, sharing relevant insights with clients to help them navigate the evolving landscape.***Qualifications*** **4+ years of experience in a technical role with experience managing internal and external stakeholders. This ideally includes effective presentation skills.*** **Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology, Business, Economics, Statistics) is desirable or equivalent practical experience in internet technologies and technical processes.*** **Familiarity with Payments industry regulations and technical frameworks (3DS, SCA, AVS, MIT)*** **Familiarity with API-based integration methods and related tools/frameworks*** **Familiarity with front and back end technologies (i.e. JavaScript, CSS, HTML etc)*** **Excellent communication and interpersonal skills, with the ability to effectively engage with both technical and non-technical stakeholders.*** **Results-oriented approach with a focus on delivering exceptional customer satisfaction.*** **Knowledge of payments technology, compliance standards, and security protocols related to payments (e.g., PCI-DSS, PSD2) is a plus.*** **Willingness to travel occasionally to client sites as required.***Bring all of you to work***We create the conditions for high performers to thrive – through real ownership, fewer blockers, and work that makes a difference from day one.Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity – and where your growth is in your hands.We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.***Life at Checkout.com***We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.to learn more about our culture, open roles, and what drives us.For a closer look at daily life at Checkout.com, follow us on and #J-18808-Ljbffr

UAEN Guest Relations Officer (Customer Service) | Al-Futtaim Automotive | Trading Enterprises

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

We are looking for a dedicated and customer-focused Guest Relations Officer to join our team at Al Futtaim Automotive. The primary responsibility of this role is to provide full support to all customers visiting our branches and to be the first point of contact to welcome and identify customers' needs.

What you will do

• Ensure customers receive the world's warmest welcome upon entering the branch
• Establish the reason for customer visits and direct them to the appropriate department
• Ensure customers with appointments are directed to the correct executive for a smooth transition
• Provide a warm send-off to customers exiting the branch
• Understand and manage the customer journey from start to finish

Required skills

• Bachelor’s degree or equivalent
• Minimum of 1-year experience in customer service or a customer-facing role
• Proficiency in written and spoken English
• UAE National with family book

About the team

You will be part of the Retail Sales department, working closely with the Branch Manager, Branch Sales Executives, and Branch Support Staff to ensure all customers receive first‑class service.

What equips you for the role

Your experience in customer service, strong communication skills, and ability to adhere to core values will equip you to excel in this role. Your charismatic personality and established work ethic will help you gain customer confidence and trust, ensuring a positive experience for all visitors.

About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer‑centric approach, constantly pushing the boundaries on innovation, quality standards, and value‑added service across our vast universe of customers—from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom‑made mobility solutions by delivering nothing less than world‑class omni‑channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high‑performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000‑member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

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