599 Client Relations Manager jobs in Dubai

Role Overview: The Client Relations Manager will play a key role in securing new business opportunities for our relocation and moving services. This role focuses on expanding Move One's client base while also strengthening relationships with existing clients to drive continued business growth.

• New Business Development
  • Secure new business opportunities from corporate clients requiring relocation, immigration and moving services.
  • Present Move One's services to prospective clients, ensuring inclusion on approved vendor lists.
  • Develop strategies to persuade clients to outsource relocation, immigration, and moving services.
  • Negotiate and secure contracts while successfully winning bids for relocation projects.
• Client Relationship Management
  • Serve as the main point of contact for client inquiries, concerns, and service enhancements.
  • Proactively explore opportunities to expand service offerings and generate additional business from existing clients.
• Account Maintenance
  • Work closely with internal teams to coordinate operations and maintain excellent service execution.
  • Regularly review and assess client needs, proposing additional services or improvements.
  • Analyze client feedback to identify areas for improvement.

The Client Relations Manager will play a key role in identifying and securing new business opportunities for our relocation and moving services. The position focuses on building and maintaining long-term relationships with corporate clients, ensuring Move One is included on their approved vendor lists, and managing ongoing service needs.

1. New Business Development:

   Identify and engage with potential corporate clients in need of relocation and moving services. Present Move One's services to prospective clients, ensuring we are added to their approved vendor lists. Develop and execute strategies to secure contracts and win bids for ad hoc relocation needs.

2. Client Relationship Management:

   Maintain regular contact with existing clients to ensure satisfaction with services. Act as the primary point of contact for clients, addressing inquiries and resolving service issues. Foster strong relationships to encourage repeat business and referrals.

3. Account Maintenance:

   Monitor client accounts, ensuring all services are delivered on time and within scope. Coordinate with internal teams to manage logistics, ensuring seamless service delivery. Regularly review and assess client needs, proposing additional services or improvements.

4. Reporting and Feedback:

   Track and report on client interactions, sales pipeline, and successful bids. Gather client feedback to inform service enhancements and address areas of improvement.

• Proven experience in business development, sales, or client relations, ideally within the relocation or logistics industry.
• Strong communication and negotiation skills.
• Ability to build lasting relationships and provide outstanding customer service.
• Familiarity with the corporate procurement process and vendor management.

This role is essential for expanding our customer base and ensuring continued satisfaction with our services

The Client Relations Manager will play a key role in identifying and securing new business opportunities for our relocation and moving services. The position focuses on building and maintaining long-term relationships with corporate clients, ensuring Move One is included on their approved vendor lists, and managing ongoing service needs.

• Identify and engage with potential corporate clients in need of relocation and moving services.
• Present Move One's services to prospective clients, ensuring we are added to their approved vendor lists.
• Develop and execute strategies to secure contracts and win bids for ad hoc relocation needs.

• Maintain regular contact with existing clients to ensure satisfaction with services.
• Act as the primary point of contact for clients, addressing inquiries and resolving service issues.
• Foster strong relationships to encourage repeat business and referrals.

• Monitor client accounts, ensuring all services are delivered on time and within scope.
• Coordinate with internal teams to manage logistics, ensuring seamless service delivery.
• Regularly review and assess client needs, proposing additional services or improvements.

• Track and report on client interactions, sales pipeline, and successful bids.
• Gather client feedback to inform service enhancements and address areas of improvement.

Job Summary

We are seeking a seasoned professional to join our team as an Account Director. As a key member of our organization, the successful candidate will be responsible for managing client relationships, developing strategic communication plans, and delivering high-quality programs aligned with our business goals.

The Account Director is a critical position that requires exceptional leadership and communication skills. The ideal candidate will have a strong track record of success in managing complex client relationships, developing and executing strategic communication plans, and collaborating with cross-functional teams.

• Manage and strengthen client relationships, serving as the primary contact.
• Lead the development and execution of strategic communication plans aligned with client goals.
• Advise clients on media positioning, engagement strategies, and storytelling opportunities.
• Craft executive messaging, press releases, thought leadership pieces, speeches, briefing notes, media responses, and stakeholder materials.
• Support reputation management and media relations by identifying media opportunities, securing coverage, and managing journalist relationships.
• Ensure alignment of communication outputs with national strategies.
• Collaborate with internal stakeholders, agency teams, and cross-functional partners to maintain consistent narratives and brand positioning.
• Coordinate with digital and creative teams to deliver integrated campaigns across traditional and online platforms.
• Ensure high-quality delivery of client programs in line with our business goals.

To be considered for this role, candidates must possess:

• A minimum of 8 years of relevant experience in an agency, consulting firm, corporation, diplomatic post, or media role.
• Experience working in the private sector is a plus.
• Experience in transportation, infrastructure, and defense sectors is a plus.
• Exceptional writing, analytical skills, and experience in stakeholder-focused communications and digital strategy.
• Solid project management experience.
• Must reside in Dubai or be willing to relocate.
• Willing to work additional or irregular hours as needed, in accordance with local regulations.

Job Description

We are seeking a highly organised individual to join our team in Dubai. As the front-facing representative of a leading ultra-luxury brand, you will foster relationships with clients, residence owners, and VIP guest communities. Every interaction should reflect a philosophy of unparalleled service and human connection.

• You will oversee daily operations of the corporate regional office and sales gallery, representing the brand at all times.
• Act as the primary liaison between UHNW buyer prospects and residences and hotels in the Middle East.
• Manage inbound sales leads, lead verification, and timely follow-ups across time zones using CRM systems.
• Provide buyer and lead segmentation insights to refine targeting by geography, profile, and channel.
• Support the preparation of monthly sales and marketing dashboards and reporting packs.
• Analyse campaign performance, conversion rates, and ROI to optimise high-value outreach.
• Maintain governance documentation, checklists, and milestone trackers.
• Develop and update market intelligence packs on luxury residential trends, competitor benchmarks, and pricing.

Our ideal candidate has a minimum of three years of experience in client relations within the luxury sector. A graduate degree or equivalent qualification is also required. Fluency in English, exceptional communication and presentation skills, and Arabic language proficiency are essential.

• Highly organised, thriving in fast-paced environments, and bringing an entrepreneurial mindset.
• Sociable and amiable, able to build strong relationships both internally and externally.
• Proficient in Salesforce, Microsoft Word, Excel, and PowerPoint at an advanced level.
• Strong analytical skills and the ability to provide data-led insights.

We believe our colleagues are key to our success. We offer competitive benefits and exciting global career opportunities within a rapidly expanding company.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Administrative
• Industries: Hospitality

Job Opportunity for Senior Client Relations Managers

The Role:

We are seeking highly motivated professionals to fill a key position in our client relations team. This role requires individuals who can provide exceptional service to clients, act with integrity and build strong relationships.

• To develop and maintain effective relationships with existing and prospective clients through proactive communication and follow-up.
• To handle client inquiries in a timely and professional manner, ensuring that their needs are met.
• To analyze client needs and take necessary actions to meet their expectations.
• To promote available products and services to clients and ensure they are aware of new opportunities.
• To monitor and report on client performance, providing regular feedback and coaching where necessary.
• To identify areas for improvement within the team and implement changes to increase efficiency and productivity.
• To foster a collaborative team environment, promoting knowledge sharing and best practices.
• To stay up-to-date with industry developments and communicate relevant information to clients.

• Degree in business or related field.
• At least 3 years of experience in customer care or sales, preferably in financial services.
• Excellent language skills in English, with fluency in Russian and Uzbek.
• Strong leadership and management skills, with ability to motivate and direct a team.
• Reliable, trustworthy and possessing high integrity.
• Outstanding communication and interpersonal skills, with ability to build strong relationships.
• Dynamic, innovative and target-driven, with ability to prioritize tasks effectively.
• Strong computer literacy and technical skills.

• Competitive salary package, plus performance-related rewards.
• Opportunities for continuous learning and development, including international training.
• A stimulating work environment that fosters growth and success.

All applications will be treated with confidentiality.

This senior management position is responsible for overseeing customer service quality and ensuring it meets corporate standards.

• Main responsibilities include developing marketing strategies, managing trainer performance, and enforcing company procedures to enhance efficiency and effectiveness.

The ideal candidate will possess excellent business acumen, superb interpersonal skills, and the ability to build strong relationships with clients.

The successful applicant will be a key player in our regional offices, working closely with senior managers to drive business growth and excellence.

We are seeking a highly skilled and experienced professional who can take on this challenging role and contribute to our team's success.

Overview

Role Overview: The Client Relations Manager will play a key role in securing new business opportunities for our relocation and moving services. This role focuses on expanding Move One’s client base while also strengthening relationships with existing clients to drive continued business growth.

• New Business Development
  • Secure new business opportunities from corporate clients requiring relocation, immigration and moving services.
  • Present Move One’s services to prospective clients, ensuring inclusion on approved vendor lists.
  • Develop strategies to persuade clients to outsource relocation, immigration, and moving services.
  • Negotiate and secure contracts while successfully winning bids for relocation projects.
• Client Relationship Management
  • Serve as the main point of contact for client inquiries, concerns, and service enhancements.
  • Proactively explore opportunities to expand service offerings and generate additional business from existing clients.
• Account Maintenance
  • Work closely with internal teams to coordinate operations and maintain excellent service execution.
  • Regularly review and assess client needs, proposing additional services or improvements.
  • Analyze client feedback to identify areas for improvement.

The candidate will be responsible for:

1. Serving as the primary point of contact for the customers and all internal Galaxy offices.
2. Relationship management with customers and developing an understanding of their business needs.
3. Managing the end-to-end process of air export movement, by working closely with the customer and internal stakeholders.
4. Proactively tracking the shipments and notifying the customers whenever required.
5. Communicating the changes/deviations from the earlier devised plan, post discussion with the team, to avert risks in routing or movement.
6. Resolving customer issues by engaging suitable stakeholders.
7. Monitoring booking trends and following up with customers to increase sales and optimize the customer service experience.
8. Maintaining accurate records and documentation and ensuring compliance with all relevant regulations and standards.

Job Type: Full Time

Job Location: Dubai

Basic required skills:

• Excellent communication and interpersonal skills.
• Fluent in Hindi and English (oral and written).
• Computer literate.
• Familiar with MS Office tools.
• Familiar with international logistics and freight forwarding (ocean/air & import/export).

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