What Jobs are available for Client Relationships in Dubai?

Showing 30 Client Relationships jobs in Dubai

Relationship Manager

Dubai, Dubai Stake Properties Limited

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Job Description

Who we are:

Stake is the MENA region’s leading real estate fintech platform, making property ownership accessible, transparent, and rewarding. While we’ve pioneered fractional real estate investing in the region, we’re now expanding our offering with STAKE ONE — our newest vertical, empowering investors to purchase entire properties, whether off-plan or ready, through a seamless digital experience.

Launched in 2021 and backed by industry-leading expertise in real estate, technology, and finance, Stake is scaling rapidly — and STAKE ONE is a critical part of that journey. If you’re passionate about property, sales, and building something transformational, this is your moment.

The Sales Team

Our Sales team paves the way to Property Investment success, providing expert guidance, tailored solutions, and ongoing support every step of the way.

We are looking for a Property Sales Consultant / Relationship Manager to help us launch and grow this exciting new vertical.

About STAKE ONE:

STAKE ONE is designed for discerning investors seeking full ownership in premium real estate — off-plan and ready across key markets. This vertical combines our digital-first experience with deep property expertise to guide clients from discovery to transaction with unmatched ease.

What you’ll do:
  • Lead Conversion & Sales:
    • Handle high-intent buyer inquiries from digital campaigns, referrals, and partnerships.
    • Qualify clients and guide them through the full property buying journey (off-plan and ready).
    • Present curated property options tailored to their goals and preferences.
    • Close deals with high attention to client experience, timelines, and documentation.
  • Client Relationship Building:
    • Build trusted relationships with HNWI, retail investors, and international buyers.
    • Maintain regular follow-ups and provide market insights to assist decision-making.
    • Ensure post-sale satisfaction and support referrals or repeat transactions.
  • Market & Product Expertise:
    • Stay up to date with Dubai’s and regional off-plan and ready property markets.
    • Understand developer offerings, payment plans, project timelines, and legal processes.
    • Provide clients with transparent, informed recommendations.
  • Team Collaboration:
    • Coordinate with internal legal, marketing, product, and operations teams to deliver a seamless experience.
    • Work with the acquisition team to provide ongoing feedback about the type of assets
  • Reporting & CRM:
    • Maintain accurate records of client interactions and deal progress in the CRM.
    • Report key metrics such as sales pipeline, conversion ratios, and market feedback.
What we’re looking for:
  • 3+ years of experience in Dubai real estate sales (preferably off-plan or primary market).
  • Proven track record of closing property transactions.
  • Strong understanding of the full property transaction lifecycle.
  • Comfortable using CRM tools (e.g., HubSpot, Salesforce) and working in a digital-first environment.
  • Excellent communication, negotiation, and interpersonal skills.
  • Fluent in English (Arabic or other languages a plus).
  • Bachelor’s degree preferred but not mandatory with the right experience.
Why you should join Stake:
  • Hybrid work environment
  • Work directly with senior leadership in one of the region’s fastest growing start-ups; you will get exposure to all functions at Stake and have the chance to learn from the very best in the space!
  • Generous equity compensation; this aims to bring a high degree of ownership into your work. As Stake grows, you grow with it!
  • Budget for learning and development; we want Stakers to constantly strive for personal and professional growth
  • Best in class end of service savings scheme; through DIFC-sponsored DEWS programme
  • Off-sites and regular team events

Stake has a high performance culture where the bar is always rising. We bring on brilliant, ambitious and curious people who see the value in Stake and want to grow with us.

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Relationship Manager

Dubai, Dubai Antal International Network

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Job Description

We are seeking a dynamic and results-driven Sales/Relationship Manager preferably strong background in banking and trade finance to manage and grow a portfolio of corporate clients. The ideal candidate will be responsible for maintaining long-term relationships, identifying client needs, and offering tailored financial solutions related to trade finance products such as letters of credit, bank guarantees, and structured finance instruments.

Key Responsibilities
  • Proactively identify, pursue, and secure new business opportunities through cold calling, referrals, partnerships, etc.
  • Act as the primary point of contact for client interactions, addressing inquiries, concerns, and feedback professionally and in a timely manner.
  • Understand client requirements and propose tailored trade finance solutions.
  • Ensure proper onboarding of new clients, including documentation, KYC, compliance, and operational setup.
  • Identify opportunities to cross-sell and promote additional trade finance instruments or services to existing clients.
  • Escalate complex matters to senior management and coordinate with relevant departments until resolution.
  • Maintain an updated sales pipeline with detailed stages, client status, expected closures, and follow-up actions.
  • Submit regular sales reports in line with company policies, procedures, and reporting schedules.
  • Collaborate with internal teams to support deal execution, participate in team meetings, and provide constructive client feedback.
  • Perform other duties and responsibilities as assigned by the Reporting Manager.
Qualifications & Experience
  • Bachelor’s degree in finance, Banking, Business Administration, or a related field.
  • 3–5 years’ experience in a sales or relationship management role, preferably within a bank or trade finance institution.
  • Proven ability to manage high-value client relationships and generate new business opportunities.
  • Strong interpersonal, negotiation, and communication skills.
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Relationship Manager

Dubai, Dubai Iiqaf

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Description

The IIQAF Group of Companies is a global leader in providing services in the hospitality, information technology, tourism, insurance, and health care industries. Established in 1986, the company has grown to become a major player in the international market, with operations in the United Kingdom, Canada, Singapore, and the United Arab Emirates.

We are looking for a dedicated Relationship Manager to join IIQAF in Dubai. As a Relationship Manager, you will play a crucial role in maintaining and enhancing relationships with clients, ensuring their satisfaction and loyalty. Your work will be vital in driving business growth and fostering long-term partnerships. You will be involved in various projects aimed at optimizing client relationships and maximizing customer retention.

Responsibilities
  • Build and maintain strong relationships with clients to understand their needs and preferences.
  • Act as the main point of contact for clients, addressing their inquiries and concerns promptly and effectively.
  • Develop customized solutions to meet clients’ requirements and exceed their expectations.
  • Collaborate with internal teams to ensure seamless delivery of services to clients.
  • Identify opportunities for up selling or cross-selling products and services to existing clients.
  • Monitor client satisfaction levels and implement strategies to enhance overall client experience.
  • Prepare regular reports on client interactions, sales activities, and revenue projections.
  • Stay updated on industry trends and competitors to provide insights and recommendations to clients.
Qualifications
  • Proven experience in a similar role, preferably in the Hospital/Health Care industry.
  • Excellent communication and interpersonal skills.
  • Strong negotiation and problem-solving abilities.
  • Ability to work well under pressure and meet deadlines.
  • Knowledge of CRM software and Microsoft Office suite.
  • Customer-oriented mindset with a focus on delivering high-quality service.
  • Bachelor’s degree in Business Administration or related field.
  • Ability to work collaboratively in a team environment.
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Client Relationship Manager

Dubai, Dubai Enness Global

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Job Description

Location: Dubai
Employment Type: Full-Time

About Enness

Enness is a market-leading brokerage specialising in high-value, complex, and cross-border finance solutions for high-net-worth (HNW) and ultra-high-net-worth (UHNW) clients. With a strong reputation and an extensive lender network, we deliver bespoke financing solutions across residential and commercial mortgages, private client lending, and corporate finance.

Role Overview

We are seeking a highly professional and proactive Client Relationship Manager (CRM) to join our team. This role is crucial in maintaining and strengthening relationships with our HNW and UHNW clients, introducers, and lenders, ensuring a seamless client experience from enquiry to deal completion.

The CRM will act as a key point of contact for clients, managing communications, coordinating transactions, and ensuring exceptional service levels. The ideal candidate will have experience in financial services, private banking, or luxury client management, with a strong ability to build trust and long-term relationships.

Key Responsibilities
  • Manage and nurture relationships with HNW/UHNW clients, ensuring an outstanding client experience.
  • Act as the primary contact for client queries, providing regular updates on ongoing transactions.
  • Work closely with brokers and lenders to ensure smooth execution of mortgage and debt deals.
  • Proactively follow up with clients and introducers to generate repeat business and referrals.
  • Ensure compliance with all regulatory requirements and internal processes.
  • Monitor and report on client satisfaction, identifying areas for service improvement.
  • Support business development efforts by engaging with potential new clients and introducers.
What We Offer
  • Competitive salary and performance-based bonuses.
  • A dynamic and fast-paced environment within a leading finance brokerage.
  • Exposure to high-value transactions and international finance markets.
  • Opportunities for career growth within a prestigious and growing business.
Who We Are Looking For
  • Proven experience in a client relationship role within financial services, wealth management, private banking, or a related field.
  • Exceptional communication and interpersonal skills, with the ability to engage with HNW/UHNW clients.
  • Strong organisational skills, capable of managing multiple transactions and stakeholders.
  • Understanding of mortgage and debt finance (preferred but not essential).
  • Attention to detail, ensuring accuracy in client interactions and documentation.
How to Apply

If you are passionate about client relationships and thrive in a high-performance, client-focused environment, we would love to hear from you.

Contact us for a confidential discussion.

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Institutional Relationship Manager

Dubai, Dubai CMC Markets

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Job Description

Institutional Relationship Manager page is loaded# Institutional Relationship Managerlocations: Dubaitime type: Full timeposted on: Posted Todayjob requisition id: CMC4860CMC Markets is seeking a talented and driven **Institutional Account Manager** to join our team and play a key role in managing and growing our institutional partnerships. In this role, you will act as the strategic lead for a portfolio of key accounts, combining strong relationship management with commercial insight to deliver long-term value for our partners and for CMC.You will be responsible for the **development, direction, and retention of institutional clients**, ensuring that CMC’s systems, processes, and product offering are aligned with partner needs. From providing day-to-day support and resolving technical queries, through to driving business development initiatives, overseeing new client launches, and identifying cross-selling opportunities, you will be central to strengthening CMC’s position as a premium provider in the market.This role is ideal for someone with **proven experience in business development or relationship management within financial services**, a strong understanding of CFDs, FX, and institutional trading technology (including MT4/MT5), and the ability to build trusted, commercially impactful client relationships. With a mix of strategic oversight and hands-on delivery, it offers the chance to work at the heart of a growing global business in a dynamic and fast-paced environment.**ROLE AND RESPONSIBILITIES*** Responsible for strategic development and creative direction of key accounts in conjunction with the broker and within CMC Markets* Have full knowledge of CMC Markets systems (IBs, WLs, Direct API, ST and Iress) and processes and refine and development where necessary* Demonstrate clear creative judgement whilst generating initiatives and ideas to grow the partners business (IB WL)* Be in a position to accurately forecast new business potential as well as budgetary and operational requirements for each Institutional partnership in your portfolio.* Working with other team members and internal contacts to ensure marketing activity whether between partners or Institutions and CMC retail is not conflicting* Proactively respond to and manage urgent inbound broker queries professionally and efficiently.* Escalate unresolved issues to 2nd Line IT support, the dealing desk and manage issues to their full resolution.* Ensure compliance with all regulatory and legislative procedures including anti-money laundering and data protection.* Demonstrate knowledge of the clients business model and act as their brand guardian within CMC Markets* Work with the relevant team where required to drive technological advancement to ensure CMC Markets maintains its position as a premium provider.* Assist Sales Institutional with the acquisition of new business where required in the form of attending meetings and developing written client materials* Responsibility for collating client requirements and dictating partner direction for new client launches and ensuring projects are delivered correctly and on-time.* Identify cross selling and commercial opportunities in order to maximise revenue* Demonstrate a clear and through understanding of the financial status of your accounts and interpret trends in Management Information.* Develop and ensure client retention and educational activities are deployed in order to maximise retention rates across your client portfolio* Ensure a positive approach to challenge and provide open and honest feedback* Maintain personal/professional development to meet the changing demands of the role, including all relevant regulatory and legislative training* When dealing with all customers, clients or colleagues ensure that we provide a clear, fair and consistent high quality service that presents a professional and positive image of CMC Markets* Take all reasonable steps to ensure appropriate confidentiality* Undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this role.**KEY SKILLS AND EXPERIENCE***Essential criteria*** Proven Business Development/Relationship Management experience.* Financial markets experience; knowledge and understanding of foreign exchange, CFDs, with additional knowledge of spread betting, shares dealing being an advantage* MT4 and MT5 knowledge* Able to work confidently to performance targets* Strong communication skills (verbal and written) in both English and relevant regional language, with ability to liaise effectively at all levels* Self-motivated and driven; able to act on own initiative* Strong team player; able to assist, support and develop colleagues* Professional approach and presentable appearance at all times**Desirable criteria*** Proven sales track record in a financial sales environment* Analytical abilities to collate and report relevant facts and figures* Knowledge of, and a strong network in, specific industry segment and region* Knowledge of automated trading solutions and API connectivityCMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.CMC Markets is one of the world’s first ever fin-tech companies and was launched in 1989 to break down the barriers of financial trading and make trading accessible to everyone.Our mission is to use our award-winning, Next Generation trading platform and unparalleled client service to empower millions of people to have the best trading experience out there. Our clients can trade on thousands of instruments using the best technology, supported by sophisticated charting, competitive pricing and automated execution. We're trusted by investors globally, but also by banks, brokers, funds and trading desks though our top-tier liquidity institutional offering, enabling these businesses to expand into new markets and increase revenue potential. We were recently listed on the FTSE250, and our business continues to go from strength to strength as we continue to invest in our technology and our people. #J-18808-Ljbffr
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Forex Relationship Manager

Dubai, Dubai DB Investing

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About the Role:

We are seeking a dynamic and results-driven Forex Relationship Manager to join our growing team. The ideal candidate will be responsible for acquiring, developing, and maintaining strong relationships with retail and institutional clients in the forex trading industry. You will act as the main point of contact, ensuring client satisfaction, loyalty, and long-term engagement.

Key Responsibilities:
  • Develop and manage a portfolio of forex clients, including retail traders, institutional investors, IBs, and affiliates

  • Identify new business opportunities and client acquisition strategies

  • Maintain high levels of client satisfaction through proactive communication and issue resolution

  • Collaborate with the dealing, marketing, and compliance teams to support client needs

  • Monitor client activity, provide trading support, and analyse performance trends

  • Educate clients about products, services, and trading platforms

  • Attend industry events, expos, and conferences to represent the company and grow the client base

What We Offer:
  • Competitive base salary + performance-based commission

  • Career growth opportunities in a fast-expanding organisation

  • Dynamic and international working environment

  • Training and ongoing professional development

  • Participation in global forex events and expos

Required Qualifications & Skills:
  • Minimum 2–3 years of experience in a client-facing role within the forex industry

  • Strong knowledge of forex trading platforms (e.g., MT4, MT5, cTrader)

  • The existing network of clients or IBs is a strong advantage

  • Excellent communication and interpersonal skills

  • Goal-oriented, self-motivated, and able to work under pressure

  • Fluency in English (additional languages are a plus)

Preferred Background:
  • Experience working with CRM systems

  • Familiarity with global regulatory environments

  • Understanding of trading strategies, order types, and technical analysis

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Relationship Manager - SME

Dubai, Dubai Spocto Solutions Pvt Ltd

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Job Description

Dubai, United Arab Emirates | Posted on 09/10/2025

Job Description

Relationship Manager – SME (Dubai)

Location: Dubai, UAE

About Us:

Yubi is a disruptor in the global corporate debt market, offering a range of innovative digital finance solutions. With a mission to redefine the debt ecosystem, Yubi is rapidly expanding from India to the global stage with a diverse and holistic product suite. Backed by marquee investors such as Insight Partners, B Capital Group, Peak XV partners, and others, Yubi is revolutionising the way businesses access capital.

We pride ourselves on a collaborative, transparent, and empowering culture where people are at the core of our growth. If you’re looking to make an impact in a dynamic, fast-paced environment, we’d love to have you join our epic growth story.

Role Overview

The Relationship Manager – SME will play a key role in scaling up Yubi Loans, focusing on acquiring and onboarding SME borrowers in the UAE. You will be responsible for developing and executing business development strategies, building strong relationships with SME clients across multiple sectors, and ensuring they successfully adopt the Yubi Loans platform for their financing needs.

This is an exciting opportunity for a seasoned relationship manager with a background in SME and corporate banking, especially in business loans, working capital solutions, and other forms of financing, to contribute to Yubi’s mission of transforming the debt market.

This role is open to candidates from outside the UAE as well, provided they have relevant B2B sales experience and can effectively acquire SME borrowing customers based on lending criteria.

Key Responsibilities

Client Acquisition: Identify and acquire SME and corporate borrowers across various financing products, including Business Loans, POS Merchant Loans, Loan Against Property, Equipment Loans, Working Capital, and Trade Finance. Pitch Yubi’s value proposition and successfully onboard clients onto the Yubi Loans platform.

Business Development: Conduct proactive business development activities, including outreach, prospecting, and lead generation, to build a robust pipeline of SME and corporate clients.

Client Engagement: Develop and manage relationships with key decision-makers (CXOs, CFOs, Treasury teams) of target clients. Foster ongoing engagement throughout the sales process to ensure successful onboarding.

Needs Assessment & Pitching: Understand clients' debt requirements and tailor Yubi’s products and solutions to address their specific financing needs.

Transaction Handover: Ensure smooth handover of onboarded clients to the internal transaction execution team for deal closure and post-onboarding support.

Account Management: Monitor the progress of onboarded clients and ensure they remain active on the platform by tracking transaction statuses and fulfilling financing requirements.

Feedback Loop: Collect feedback from clients to enhance the onboarding process continuously and share insights with the product and technology teams to improve the customer experience.

Required Skills & Experience

Experience: Minimum of 5 years and up to 12 years of experience in SME and corporate client acquisition, with a strong understanding of enterprise financing products.

Financial Products Expertise: In-depth knowledge of SME and commercial banking asset products, including Unsecured Business Loans, Merchant POS Loans, Asset-Backed Loans, Loan Against Property, CAPEX Loans, Working Capital, and Trade Finance.

Sales & Lead Generation: Proven track record of generating leads and achieving B2B sales targets. Experience in cold calling, prospect meetings, and creative strategies for lead generation.

Relationship Management: Ability to build and maintain relationships with high-level decision-makers (CXO/CFO/Executive Teams) and manage multiple relationships simultaneously.

CRM Proficiency: Familiarity with CRM tools (e.g., Hubspot) for data tracking, lead management, and reporting.

Multilingual Fluency: Additional language skills are a plus, enabling communication across diverse SME sectors.

Self-Starter & Entrepreneurial: A results-driven professional who is proactive, adaptable, and capable of scaling a business rapidly.

Target-Driven: Strong track record of meeting sales goals and driving the sales process from lead generation to closing deals.

Communication Skills: Excellent verbal and written communication skills, with the ability to present technical proposals and complex financial products in a clear, client-friendly manner.

Educational Background: Bachelor’s/Master's degree in Business Administration, Finance, Accounting, or related fields.

Preferred Qualifications
  • Experience in SME lending platforms or fintech solutions.
  • Familiarity with the UAE market and regulatory landscape for corporate and SME financing.
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Senior Client Relationship Manager

Dubai, Dubai Bullionsproperties

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Job Description

Job Overview:
Prime Bullions Properties seeks a Senior Client Relationship Manager to help foster lasting relationships with our clients. The ideal candidate will possess excellent interpersonal skills and a deep understanding of the Dubai real estate market, while delivering superior customer service to our clients.

Key Responsibilities:

  • Cultivate and maintain long-term relationships with key clients.
  • Assist clients with finding suitable real estate solutions for their needs.
  • Ensure timely and effective communication with clients throughout the buying or selling process.
  • Manage post-sale customer relations to ensure repeat business.
  • Provide clients with high-quality, personalized property options and investment advice.

Qualifications:

  • 2+ years in client relationship management within real estate.
  • Strong understanding of the Dubai property market.
  • Excellent communication and client service skills.
  • Proven track record of managing and growing client portfolios.

What We Offer:

  • Flexible compensation models (Salary + Commission or Commission-based).
  • Industry-leading commission structure.
  • Guaranteed on-time payments.
  • Access to high-quality leads.
  • Prime location in the heart of Business Bay.
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Client Relationship Manager - Dubai

Dubai, Dubai Prestige IFA Jobs

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The Opportunity
Our client is seeking a highly skilled Client Relationship Manager to join their Wealth Advice team. This role is ideal for professionals with a talent for cultivating and maintaining client relationships while delivering outstanding service experiences.

This opportunity represents a chance to contribute to a mission-driven approach to financial services, challenging traditional norms and creating meaningful, positive change. Operating in the Middle East, our client is a leader in delivering life-centered financial planning, systematic investment strategies, and a client-focused model for high-net-worth individuals, families, and business owners.

Position Overview
The Client Relationship Manager will serve as the primary liaison between the organization and its clients, ensuring their financial goals are met with exceptional care and expertise. This role requires collaboration with financial planners and client service teams to deliver a seamless client experience.

The ideal candidate is proactive, organized, and committed to integrity and excellence, ready to thrive in a dynamic environment and contribute to introducing fiduciary standards in the Middle East.

Key Responsibilities

  • Develop and manage day-to-day client relationships, ensuring their financial needs and goals are understood and met.
  • Facilitate the onboarding of new clients and ensure smooth transitions.
  • Attend annual review meetings with financial advisers and lead quarterly check-ins with clients.
  • Provide exceptional service, exceeding client expectations and delivering meaningful value.
  • Address client inquiries with clarity and professionalism.
  • Act as a liaison between clients and financial advisers, ensuring effective communication.
  • Collaborate with Wealth Advice Associates and the Client Services team to ensure timely processing of requests.
  • Continuously seek ways to enhance client experiences and improve service delivery.

Qualifications and Skills

  • 4–8 years of experience in client relationship management.
  • Commitment to acting in the best interests of clients at all times.
  • Proven ability to develop and maintain client relationships.
  • Strong communication skills with the ability to simplify complex financial concepts.
  • Team-oriented mindset and ability to thrive in a collaborative environment.
  • Self-motivated and highly organized, with a growth mindset and positive attitude.
  • Curiosity or experience in finance and personal well-being is a plus.

What’s in It for You

  • A higher purpose and the opportunity to make a meaningful impact.
  • A values-driven culture that prioritizes service to clients and the community.
  • Accelerated personal and professional growth within a supportive environment.
  • Competitive salaries, comprehensive benefits, and work-life balance.
  • Collaboration with a team of experts and stunning colleagues.
  • Opportunities for innovation, excellence, and professional development.

Why Join Our Client?
This is a chance to be part of an organization focused on creating positive change for clients, society, and the financial services industry. It’s an ideal fit for professionals seeking a progressive, challenging, and rewarding long-term career with opportunities for growth and impact.

Application Process

  • Participate in an initial 30-minute interview with HR.
  • Complete Innermetrix and work-related assessments.
  • Attend a 1-2 hour interview with the team leader and team members.
  • Conclude with a 30-minute culture fit interview with a senior leader.

If this opportunity aligns with your career aspirations and you’re ready to make a difference, please apply today.

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Human Resources Relationship Manager

Dubai, Dubai Apt Resources

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Job Description

Apt Resources is seeking a dynamic and experienced Human Resources Relationship Manager to join a reputable hospitality solutions company headquartered in Dubai. In this pivotal role, you will be responsible foroverseeing HR service delivery to multiple boutique hotel clientsthrough a team of HR Executives placed at client sites. The role ensures process accuracy, compliance with labor laws, and timely payroll execution, while acting as the keyliaison between client hotel management and the mother company. Success in this role depends on deliveringflawless payroll accuracy, effective HR process ownership (Employee Records, Onboarding, Attendance, Leave Management, ESS, Accommodation, Assets allocation and retrieval, Recruitment for Client and for Future Hospitality Solutions), andprofessional, clear communication with all stakeholders.

Responsibilities
  • Act as the primary HR Relationship Manager for assigned hotel clients, ensuring prompt query resolution and proactive HR support.
  • Conduct regular review checks on HR Executive outputs: records, compliance registers, payroll error-free delivery.
  • Audit HR processes periodically for accuracy, adherence to SLAs, and client satisfaction.
  • Prepare and present consolidated HR reports (payroll summaries, attrition, attendance, leave balances) for both client management and the outsourcing firm’s leadership.
  • Ensure crisp, consistent, and professional communication with client Hotel General Managers / Owners on all HR matters.
  • Escalate critical issues / risks (legal, compliance, manpower shortages) promptly to the head office.
  • Mentor and develop HR Executives to ensure strong client-facing HR advisory capability.
  • Drive standardization of HR processes across all client properties served.
  • Directly supervise a team of HR Executives deployed at client boutique hotels.
  • Provide guidance, set performance metrics, monitor outcomes, and conduct appraisals for direct reports.
  • Foster a service excellence culture within the HR team to ensure client satisfaction.
  • Ensure accuracy of payroll data and statutory filings, protecting the firm and clients against financial penalties.
  • Support budgeting for manpower, HR activities, and resource allocation across client hotels.
  • Support business development efforts by participating in client pitches and showcasing robust HR processes.
  • Contribute ideas for continuous improvement in HR outsourcing operations and service delivery frameworks.
  • Ensure readiness to handle urgent client requirements (last-minute hires, payroll revisions, compliance audits).
  • Bachelor’s or Master’s degree in Human Resources, Business Administration, Hospitality Management, or related discipline.
  • A minimum of 12 years of HR experience, with at least five years of executive HR experience and at least five years of international HR experience.
  • Ability to build and maintain professional relationships with all levels of staff
  • Strong problem-solving abilities and conflict resolution skills
  • Hands-on experience with HR software (ERP, HRIS, ATS)
  • Ability to work independently and as part of a team in a fast-paced environment
  • Ability to interpret business and operational needs and develop integrated, creative solutions.
  • Must be able to use judgment and diplomacy in interfacing with all levels of employees
  • Thorough knowledge of UAE Labor law

As per market standards

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