187 Customer Service Professionals jobs in Abu Dhabi

Customer Service Representative Role Overview

This position is a key role in providing exceptional service to our guests, requiring excellent communication and interpersonal skills.

• Main Responsibilities:
• Respond to guest calls professionally and provide timely solutions.
• Maintain effective communication with internal departments to ensure seamless service delivery.
• Address guest concerns or technical issues related to telecommunications.
• Utilize hotel management software and other relevant computer applications to efficiently manage guest interactions.

Required Skills and Qualifications:

• A high school diploma or equivalent is required.
• Prior experience in hospitality management, communications, or information technology is beneficial.
• Excellent verbal and written communication skills are essential.
• Proficiency in using hotel management software and other relevant computer applications is necessary.
• Knowledge of proper telephone etiquette and the ability to handle a high volume of calls efficiently and professionally.

Benefits and Career Advancement:

• Access to training programs and development opportunities to enhance skills and advance within the company.
• Career advancement opportunities within the organization.

Key Characteristics:

• Proven track record of delivering exceptional customer service.
• Ability to work effectively in a fast-paced environment.
• Strong problem-solving and conflict resolution skills.

Customer Service Representative

Job Description:

We are seeking a skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to customers through various communication channels.

Key Responsibilities:

Experience the difference in delivering exceptional guest experiences as a skilled professional who makes every moment count.

We're looking for talented individuals to join our team in crafting unforgettable memories for our guests. As a key player in this effort, you will be empowered to take the initiative and make transactions feel like part of the experience. Whether it's processing operational needs, addressing guest requests, or sharing the highlights of the local area, your hands-on approach will shine through.

No matter what position you hold, there are a few essential elements that define success: maintaining a safe work environment, adhering to company policies and procedures, upholding confidentiality, protecting company assets, meeting quality standards, and presenting a professional image through uniform, personal appearance, and communication. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well is critical for delivering exceptional guest experiences and driving business success.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience required.
• Supervisory Experience: None required.
• License or Certification: None

Our commitment to being an equal opportunity employer drives us to welcome all candidates and provide access to opportunities. We celebrate the unique backgrounds of our associates, fostering an environment where diversity is valued and strength lies in the rich blend of culture, talent, and experiences. We uphold nondiscrimination on any protected basis, including disability, veteran status, or other protected characteristics.

We are seeking a highly skilled and enthusiastic Front Desk Representative to join our team. This role involves delivering exceptional guest experiences through various services, including processing operational needs, addressing guest requests, and sharing local highlights.

As a Front Desk Representative, you will be empowered to move about your space and take the initiative to deliver a memorable experience for our guests. You will be on your feet and moving around, taking a hands-on approach to work, and handling objects weighing less than or equal to 10 pounds without assistance.

• High school diploma or equivalent education required.
• No related work experience necessary.
• Supervisory experience not required.
• No license or certification needed.

We are committed to being an equal opportunity employer, welcoming all applicants and providing access to opportunities. We value diversity and promote an inclusive environment where unique backgrounds are valued.

This position offers a range of benefits, including:

• A competitive compensation package.
• Ongoing training and development opportunities.

We are currently seeking a qualified Mart Cashier to join our team. The ideal candidate will possess excellent communication skills, both written and verbal.

• Operate a cash register with accuracy and speed.
• Process customer transactions efficiently.
• Maintain a clean and organized work environment.

• Experienced in handling cash and operating point of sale systems.
• Able to work effectively in a fast-paced environment.
• Familiarity with UAE labor laws and regulations.

The company provides visa sponsorship and a competitive salary package. We also offer opportunities for professional growth and development.

Dr.Job is an online platform that connects employers with skilled job seekers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.

Dr.Job is a premier job portal established in 2015, connecting thousands of job seekers with top talent every day in UAE.

This role requires a highly organized and detail-oriented individual to provide exceptional support to the office team as the first point of contact.

• Manage the front desk area ensuring a clean and safe environment for guests.
• Welcome visitors, handle telephone calls and messages efficiently, and maintain a positive atmosphere.
• Maintain office supplies inventory and procure new stock as needed to ensure seamless operations.
• Liaise with facilities management to schedule maintenance work and resolve any issues promptly.
• Arrange travel bookings, manage documents, and oversee post delivery.
• Coordinate events such as lunches, workshops, and celebrations to foster a collaborative work environment.
• Conduct training sessions on health and safety protocols to ensure compliance.
• Provide refreshments during meetings and events, contributing to a welcoming ambiance.
• Perform administrative tasks including document formatting and report preparation to support the team's productivity.

• Bachelor's degree or equivalent in a relevant field.
• Excellent time management skills to prioritize tasks effectively.
• Confidence in working under pressure and multitasking to meet deadlines.
• Advanced knowledge of Microsoft Office applications to enhance productivity.