What Jobs are available for Customer Service Professionals in Abu Dhabi?
Showing 8 Customer Service Professionals jobs in Abu Dhabi
Customer Service (Fast Food Service)
Posted today
Job Viewed
Job Description
This job posting is for a position with our reputed Client in Abu Dhabi for Food Service of their employees.
Education:
Basic Education: Any. Previous Experience: Worked in Fastfood chain, QSR (Quick Service Restaurant). Minimum 1 year working experience in UAE. Candidates currently in UAE.
Job Description:
- Assembling and packing food orders in carry-out containers and bags
- Assisting cooks with food preparation
- Taking payments for food orders and providing correct change
- Cleaning tables in dining areas
- Stocking condiment and beverage stations
- Taking customer orders via telephone and mobile apps
Desired Profile:
Similar to job description, candidates should have relevant experience in food service roles.
Al Reem Island, City of Lights,
Addax Tower, 5107,
Abu Dhabi, UAE,
PO Box 47019
- +971
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Customer Service Advisor - Arabic Speaker - Abudhabi
Posted 10 days ago
Job Viewed
Job Description
Customer Service Advisor - Arabic Speaker - Abudhabi
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
**Candidate Profile**
- High school diploma with three to six months of relevant experience preferred
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**Supplemental Geographical Information**
RECRUITER ENTER THE APPLICABLE LANGUAGE:
GERMANY - This job description does not apply to employees in Germany.
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION
PHILIPPINES
- Minimum of two years of college education. No prior call center experience is required
- Ability to think clearly and can explain simple issues effectively, both written and verbally
INDIA
- Ability to effectively communicate, both written and verbally
- Listen attentively to customer needs and concerns; demonstrate empathy
- Clarify customer requirements; probe for and confirm understanding of requirements or problem
- Confirm customer understanding of the solution and provide additional customer education as needed
- Ability to learn including strong problem solving skills
- Demonstrate strong probing and problem solving skills
- Should be able to handle complex queries
- Should be able to resolve customer queries independently
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
ARE Abu Dhabi - Building Khaleej Area
Language Requirements:
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
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Customer Service Clerk | Job in Dubai
Posted today
Job Viewed
Job Description
Overview
Customer Service Clerk | Job in Dubai
Organization: Legacy Emirates Group
Details- Position Held: Clerk in Customer Service
- Location: Dubai
- Who can come? Immediately
- The worthy applicant should be well-spoken, well-groomed, diligent, committed, truthful, and accountable.
- Proficient in Excel.
- Freshmen can also apply; motivated to learn.
AED 5500 will be the starting salary, but if the candidate is worthy, it might reach AED 6000.
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Customer Service Advisor - Arabic Speaker - Abudhabi
Posted today
Job Viewed
Job Description
Customer Service Advisor - Arabic Speaker - Abudhabi page is loaded Customer Service Advisor - Arabic Speaker - Abudhabi Apply locations ARE Abu Dhabi - Building Khaleej Area posted on Posted 30+ Days Ago job requisition id R
Job Title:
Customer Service Advisor - Arabic Speaker - AbudhabiJob Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
• Maintain basic knowledge of client products and/or services
• Prepare complete and accurate work including appropriately notating accounts as required
• Participate in activities designed to improve customer satisfaction and business performance
• Offer additional products and/or services
• Track, document and retrieve information in call tracking database
• Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
Candidate Profile• High school diploma with three to six months of relevant experience preferred
• Courteous with strong customer service orientation
• Strong computer navigation skills and PC Knowledge
• Ability to effectively communicate, both written and verbally
• Dependable with strong attention to detail
• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
• Tolerance for repetitive work in a fast-paced, high production work environment
• Ability to work as a team member, as well as independently
• Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
• Ability to rotate shifts, as needed
• Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
Career Framework RoleHas program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
Supplemental Geographical InformationRECRUITER ENTER THE APPLICABLE LANGUAGE:
GERMANY - This job description does not apply to employees in Germany.
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION
PHILIPPINES
• Minimum of two years of college education. No prior call center experience is required
• Ability to think clearly and can explain simple issues effectively, both written and verbally
INDIA
• Ability to effectively communicate, both written and verbally
• Listen attentively to customer needs and concerns; demonstrate empathy
• Clarify customer requirements; probe for and confirm understanding of requirements or problem
• Confirm customer understanding of the solution and provide additional customer education as needed
• Ability to learn including strong problem solving skills
• Demonstrate strong probing and problem solving skills
• Should be able to handle complex queries
• Should be able to resolve customer queries independently
DisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
ARE Abu Dhabi - Building Khaleej AreaLanguage Requirements:
Time Type:
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future.Some call us a global technology and services leader.
But we’re so much more. Human-centered, tech-powered, intelligence fuelled.
Every day we’re busy helping over 2000 of the world's best brands
solve their toughest business challenges. Whether it’s……
designing game-changing brand experiences,
building and scaling secure AI technologies,
or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences.
The technologists & engineers who buildsmarter solutions.
And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology,
and digital operations.
You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.
Concentrix CVG Corporation isanEEO/AA/M/F/Vet/DisabilityEmployer.
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Customer Service Officer - Non-Motor - Abu Dhabi
Posted today
Job Viewed
Job Description
Customer Service Officer – Non-Motor - Abu Dhabi Job Description
Underwriting/Placement and Servicing for New Clients and Managing Existing clients
Eligibility Criteria :Placement:
- Developing strong relationships with underwriters and operational staff in the Insurance Market to enhance collaboration and maximize business opportunities.
- Ensuring successful placement of general Insurance business for Gargash clients in the local/ regional market by leveraging market knowledge and negotiating the best rates.
- Negotiating target rates with the Market.
Account Management:
- Advising clients on renewals, managing relationships with key stakeholders, and delivering outstanding service to them.
- Working with clients to expand and develop their coverage to ensure they have the right cover.
- Ensuring retention levels and targeted department budget is met.
- Support the business development colleagues to achieve business objectives.
- Working in a compliant and timely manner on renewals
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Customer Service Officer - Non-Motor - Abu Dhabi
Posted today
Job Viewed
Job Description
Responsible for underwriting, placement, and servicing for new clients, as well as managing existing clients.
Eligibility Criteria :Placement:
- Develop strong relationships with underwriters and operational staff in the insurance market to enhance collaboration and maximize business opportunities.
- Ensure successful placement of general insurance business for Gargash clients in the local/regional market by leveraging market knowledge and negotiating the best rates.
- Negotiate target rates with the market.
Account Management:
- Advise clients on renewals, manage relationships with key stakeholders, and deliver outstanding service.
- Work with clients to expand and develop their coverage to ensure appropriate coverage.
- Ensure retention levels and departmental budget targets are met.
- Support business development colleagues to achieve objectives.
- Handle renewals in a compliant and timely manner.
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Customer Service Advisor - Abudhabi- Medical background ( Arabic/ English Speaker)
Posted 10 days ago
Job Viewed
Job Description
Customer Service Advisor - Abudhabi- Medical background ( Arabic/ English Speaker)
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
**Candidate Profile**
- High school diploma with three to six months of relevant experience preferred
- Hospital/ Medical/ Insurance industry experience preferred
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**Supplemental Geographical Information**
RECRUITER ENTER THE APPLICABLE LANGUAGE:
GERMANY - This job description does not apply to employees in Germany.
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION
PHILIPPINES
- Minimum of two years of college education. No prior call center experience is required
- Ability to think clearly and can explain simple issues effectively, both written and verbally
INDIA
- Ability to effectively communicate, both written and verbally
- Listen attentively to customer needs and concerns; demonstrate empathy
- Clarify customer requirements; probe for and confirm understanding of requirements or problem
- Confirm customer understanding of the solution and provide additional customer education as needed
- Ability to learn including strong problem solving skills
- Demonstrate strong probing and problem solving skills
- Should be able to handle complex queries
- Should be able to resolve customer queries independently
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
ARE Abu Dhabi - Building Khaleej Area
Language Requirements:
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
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About the latest Customer service professionals Jobs in Abu Dhabi !
Customer Relations Manager
Posted today
Job Viewed
Job Description
Location: Abu Dhabi, UAE
Department: Customer Relations
Reports To: Director of Customer Relations
Position Type: Full-Time
With a strong commitment to customer satisfaction and continuous improvement, we are seeking a Customer Relations Manager to join our team and lead efforts in building and maintaining strong customer relationships.
Job Summary: As a Customer Relations Manager , you will play a pivotal role in enhancing the overall customer experience by managing and strengthening relationships with our clients. You will be responsible for understanding customer needs, resolving issues, and ensuring customer satisfaction while collaborating with various departments to drive improvements in our products and services.
Key Responsibilities:- Customer Engagement: Proactively engage with customers to understand their needs, expectations, and concerns. Build and maintain strong, long-lasting customer relationships.
- Issue Resolution: Address customer inquiries, complaints, and issues promptly and professionally. Work closely with the customer support team to ensure timely resolution.
- Customer Feedback: Collect and analyze customer feedback to identify trends and areas for improvement. Share insights with relevant departments for product and service enhancement.
- Customer Advocacy: Identify and nurture customer advocates who can provide testimonials, referrals, and case studies to showcase our company's success stories.
- Cross-Functional Collaboration: Collaborate with sales, marketing, product development, and other departments to align customer needs with business strategies and initiatives.
- Customer Training: Develop and implement customer training programs to ensure customers maximize the value of our products/services.
- Data Management: Maintain accurate customer records and interactions in the CRM system. Utilize data to create reports and dashboards for management and performance tracking.
- Customer Retention: Develop and execute customer retention strategies, including loyalty programs and customer appreciation events.
- Market Intelligence: Stay updated on industry trends and competitive offerings to provide insights that can help shape our customer relations strategies.
- Bachelor's degree in business, marketing, or a related field. Master's degree is a plus.
- Proven experience (4+ years) in customer relations or a similar role.
- Exceptional communication and interpersonal skills.
- Strong problem-solving and conflict resolution abilities.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to work independently and as part of a team.
- Customer-centric mindset and a passion for delivering outstanding customer experiences.
- Competitive salary and performance-based bonuses.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Professional development and training opportunities.
- Friendly and collaborative work environment.
How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications.
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