1 Customer Service Representatives jobs in Fujairah
Customer Service cum Front Desk Receptionist (UAE National)
Posted 9 days ago
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Job Description
Deluxe Holiday Homes is Dubai's leading vacation rental management firm, boasting a comprehensive suite of services that spans across vacation rentals, property management, real estate brokerage, and more. With a commitment to innovation, professionalism, and excellence, we manage over 800+ properties and employ a dedicated team of over 300+ professionals.
We are looking for a highly motivated and experienced English and Arabic speaker UAE National as a Front Desk Receptionist cum Admin with a valid UAE Driving License to join our newly established Fujairah branch (located in Sharm neighborhood, Fujairah).
Note: Our office is situated in the Sharm area of Fujairah. The ideal candidate must possess the ability to commute to and from the office using their own personal vehicle.
Responsibilities
Welcome guests with a warm and friendly demeanor, ensuring a positive first impression.
Handle guest inquiries, requests, and complaints promptly and professionally.
Process reservations over the phone, via email, or in-person.
Ensure that all reservations have accurate and detailed information.
Provide accurate information about our properties, amenities, and local attractions.
Assist with general administrative tasks, such as answering phone calls, office supplies procurement, etc.
Prepare daily schedule and coordinate with Housekeeping and maintenance teams for daily operations.
Coordinate with operations team to ensure guest satisfaction.
Other additional admin task assigned by the supervisor.
Benefits
Competitive Salary Package;
Medical Insurance Plan;
Annual Air Ticket Allowance;
A great working environment;
Company-provided laptop and SIM card;
Comprehensive training and support;
Opportunities for professional development and growth within the company.
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