923 Customers jobs in Dubai

• To fulfill all procedures relevant to reception and coordination works that include daily work organisation.
• To answer and transfer incoming phone calls.
• To receive and resolve complaints and comments within their jurisdiction or coordinate with the relevant employees to resolve the same.
• To receive, document, save and follow-up correspondence received by the reception.
• To provide support in administrative works according to the Line Manager instructions.
• To fulfill any other duties assigned to them by the Line Manager or the Director of Directorate.
  
  

• Higher Diploma in Management.
• 1-2 years of experience in customer service.
• The ability to work as one team and deal with workload.
• Computer literacy.
• Fluency in Arabic and English (reading, writing, and speaking).
  
  

Direct message the job poster from NCC Holding

We are seeking a motivated and customer-focused Customer Care and Sales Specialist to join our team. This role involves engaging with customers to provide product/service information, resolve issues, and drive sales through effective communication and relationship building. The ideal candidate is solution-oriented, empathetic, and sales-driven with a strong commitment to delivering an excellent customer experience.

Key Responsibilities:

Customer Care

• Greet and welcome clients professionally (in person, by phone, or online).
• Promote services, packages, and wellness products based on client needs.
• Address inquiries, complaints, and service concerns promptly and effectively.
• Schedule consultations, follow-ups, and support client journey end-to-end.
• Maintain accurate records of client interactions using CRM or clinic software.
• Ensure a clean, welcoming, and organized reception area.
• Convert walk-ins and leads into paying clients.
• Achieve individual/team monthly and quarterly sales targets.
• Follow up on inquiries and consultations to close sales.
• Collaborate with dietitians and service providers to upsell or renew packages.

Administrative Support:

• Handle client registration, invoicing, and payment processing.
• Coordinate with dietitians, admin, and operations teams to ensure smooth workflow.
• Track performance metrics (sales, appointments, client satisfaction).

Key Performance Indicators (KPIs):

• Monthly sales target achievement
• Client satisfaction scores
• Lead conversion rate
• Appointment follow-up efficiency

Qualifications:

• High school diploma or bachelor's degree in business, communications, or related field.
• Minimum 1–2 years of experience in customer service or sales (healthcare or wellness preferred).
• Strong communication and interpersonal skills.
• Proficient in MS Office and
• Ability to handle pressure, multitask, and meet targets.

Required Skills :

Strong communication skills, customer service orientation, sales acumen, and knowledge of nutrition.

Preferred Skills :

Experience in wellness consulting, familiarity with dietary software, and additional certifications in nutrition.

Soft Skills:

• Positive, service-oriented attitude
• Confidence and persuasion skills
• Problem-solving and empathy
• Professional appearance and behavior

Working Hours:

Full-time – 6 days/week (as per company schedule).

Pay range and compensation package : Competitive salary based on experience.

Equal Opportunity Statement :

Blite is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.

• Seniority level Not Applicable

• Employment type Full-time

• Job function Sales and Customer Service
• Industries Hospitals and Health Care and Wellness and Fitness Services

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Responsibilities:

1. Help in Registration form and Insurance form completion process
2. Assist patients to complete all necessary forms and documentation including medical insurance
3. Ask about the problem of the patient and refer to the concerned Clinician (in consultation with the Nurses if required)
4. Send patient to the concerned counter. Assist the patient if required in reaching the counter
5. Organizing and maintaining patient records, consent forms, payment forms, etc.
6. Ensure patients are informed if a clinician is running late or called out
7. Ensure hygiene standards are maintained
8. Organize and maintain forms and office stationery required for front desk activities
9. Ensure all standard protocols set by the organization are maintained
10. Respect and maintain the privacy and dignity of patients, assure client confidentiality at all times
11. Answer all incoming calls and route them to the appropriate department/employee, answer customers' queries, and provide information on procedures, packages, specialties, timings of the consultant, etc.

Appointment Handling and Scheduling:

1. Book appointments over phone as well as through walk-ins
2. Schedule/Reschedule/cancel and confirm appointments (Clinicians consultation, Radiology appointments, etc.)
3. Schedule appointments requested through websites and SMS
4. Schedule patient's hospital admissions, file and complete Insurance checklist, disclaimers, admission form and insurance forms, Medical Records, approvals, etc.
5. Determine the financial status of patients and their eligibility for health services
6. Cross verify all appointment files taken out by support staff with appointment list attached (insurance forms will be inserted)
7. Confirm all appointments for the following day over telephone on a daily basis

Insurance:

1. Check with Insurance Coordinator for cases requiring approvals
2. Coordinate with Symphony for insurance-related matters
3. Check with Insurance Coordinator the status of the Insurance card produced by the patient
4. Check with the Insurance coordinator about the packages covered

Records & Data Management:

1. Administer regular and electronic mail when required, to ensure proper action is taken on all incoming mail
2. Maintain medical records and report when required
3. Make spreadsheets, manage data and create documents on computers using desktop publishing programs
4. Cross verify and file all lab reports in the absence of the MRD
5. Enter all lab reports file numbers clinician-wise

Job Interactions:

1. Work closely with internal stakeholders in matters related to checking for approvals, assisting patients, maintaining hygiene standards, etc.
2. Work closely with external stakeholders to handle queries and feedback

Specific / Relevant Experience:

1. Experience in Handling Customers/ Patients in a similar role

Process Improvement and Product Innovation

Monitor and measure the effectiveness of process & product improvements to ensure they align with organizational goals and contribute to overall business growth.

Improve the platform and user experience

Advocate for the needs of the freelancer community across teams.

Be at the heart of the product, become the expert on our platform.

Identify points frequently raised with customer service and suggest improvements.

Collect and analyse user feedback to identify product improvement opportunities.

Collaborate closely with cross-functional teams to enhance the freelancer experience and platform functionalities.

Advocate for the needs of the freelancer community across teams by championing their requirements to the global product, finance operations, and community teams, ensuring close collaboration and alignment.

User experience is the key to Malt's success It allows us to transform a problem into a WOW effect, and to turn a dissatisfied customer into a super ambassador

About You ?

You have 1-2 years of experience in administration / sales support.

You have a good command of Excel and are confident using Microsoft Office tools; experience with CRM tools or Notion is a plus.

You have very good interpersonal skills and are comfortable interacting with customers.

You are proactive, organized and rigorous.

You are comfortable in changing and dynamic environments where everything has to be built.

You are fluent in Arabic and English.

How to join the mission? ?

First call with a member from our Talent team, to better understand your background and share more about this opportunity.

Second interview with the Customer Administration Manager, to deep dive into your experience and technical skills.

Third interview with Customer Admin and Customer Care Team Leads, business case to test your writing skills and customer approach

Final interview with Edward, Head of Customer Care & Administration, and Soufya, our Middle East Director, to discuss the role's impact and our long-term vision in the region.

Malt is the perfect space to thrive personally and professionally ?

• Onboarding : Before easing into your new role, you'll spend your first week learning about our culture, products, and services with other onboardees at our office in Paris
• Annual leave : 30 days / year
• Sabbatical : 1 month paid sabbatical once you've been with Malt for 3 years
• Bonus scheme : Opportunity to earn based on your performance
• Stock options : Every Malter is entitled to stock options
• Free books : If you're interested in learning more about any topic relevant to your career, just tell us the books you'd like to read, and we'll order them for you—without any questions asked or approval processes to follow
• Remote work : Hybrid remote policy
• Private health insurance

Due to just launching in Dubai, we are working on our local benefits package.

Ready? Get your ticket to Malt ?

At Malt, we are committed to fostering an inclusive and diverse workplace.

We recruit based on skills, experience, and potential, without any form of discrimination related to age, gender, sexual orientation, ethnicity, religion, or disability.

Our mission is to create a work environment where everyone feels valued, respected, and safe to thrive.

Additional Information

Contract Type : Full-Time

Location : Dubaï

Possible partial remote

Apply Now

See Other Malt Job Listings

?Discover our galaxy

Join the Future of Work Malt is Europe's leading freelance marketplace, connecting over 700,000 talented freelancers with 70,000+ companies. Founded in 2013, we're transforming how work gets done through our tech-powered, human-centered platform.What makes us different:

- A diverse team of 600 Malters across 6 European countries

- A culture that champions equality (50% of our Comex are women) and inclusive growth

- Backed by top investors including ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI

- A mission to give everyone the freedom to work differently

Ready to help shape the future of work? Your next chapter starts here ?

At Malt we believe that Ambition is the Way, so all lists of missions and responsibilities are non-exhaustive.

• Customer Onboarding on Malt Products:
• Guiding freelancers in creating profiles on the Malt platform and assisting with proposal formalisation.
• Administrative and Commercial Management:
• Serve as the primary point of contact for client administrative managers, ensuring seamless implementation of administrative, financial, and legal processes.
• Oversee contracts, commercial proposals, quotes, and documentation for clients and freelancers.
• Coordinate with Malt's Finance team on invoicing, collections, and billing queries.Support client meetings and follow-ups on operational topics.
• Process Improvement and Product Innovation:
• Monitor and measure the effectiveness of process & product improvements to ensure they align with organizational goals and contribute to overall business growth.
• Improve the platform and user experience:
• Advocate for the needs of the freelancer community across teams.
• Be at the heart of the product, become the expert on our platform.
• Identify points frequently raised with customer service and suggest improvements.
• Collect and analyse user feedback to identify product improvement opportunities.
• Collaborate closely with cross-functional teams to enhance the freelancer experience and platform functionalities.
• Advocate for the needs of the freelancer community across teams by championing their requirements to the global product, finance operations, and community teams, ensuring close collaboration and alignment.

User experience is the key to Malt's success It allows us to transform a problem into a WOW effect, and to turn a dissatisfied customer into a super ambassador

About you
• You have 1-2 years of experience in administration / sales support.
• You have a good command of Excel and are confident using Microsoft Office tools; experience with CRM tools or Notion is a plus.
• You have very good interpersonal skills and are comfortable interacting with customers.
• You are proactive, organized and rigorous.
• You are comfortable in changing and dynamic environments where everything has to be built.
• You are fluent in Arabic and English.
How to join the mission?
• First call with a member from our Talent team, to better understand your background and share more about this opportunity.
• Second interview with the Customer Administration Manager, to deep dive into your experience and technical skills.
• Final interview with Edward, Head of Customer Care & Administration, and Soufya, our Middle East Director, to discuss the role's impact and our long-term vision in the region.



Malt is the perfect space to thrive personally and professionally

Onboarding: Before easing into your new role, you'll spend your first week learning about our culture, products, and services with other onboardees at our office in Paris

Annual leave: 30 days/year

Sabbatical: 1 month paid sabbatical once you've been with Malt for 3 years

Bonus scheme: Opportunity to earn based on your performance

Stock options: Every Malter is entitled to stock options

Free books: If you're interested in learning more about any topic relevant to your career, just tell us the books you'd like to read, and we'll order them for you—without any questions asked or approval processes to follow

Remote work: Hybrid remote policy

? Private health insurance

Due to just launching in Dubai, we are working on our local benefits package.

Ready? Get your ticket to Malt ?

At Malt, we are committed to fostering an inclusive and diverse workplace. We recruit based on skills, experience, and potential, without any form of discrimination related to age, gender, sexual orientation, ethnicity, religion, or disability. Our mission is to create a work environment where everyone feels valued, respected, and safe to thrive.

#J-18808-Ljbffr

Responsibilities:

• Help in Registration form and Insurance form completion process
• Assist patients to complete all necessary forms and documentation including medical insurance
• Ask about the problem of the patient and refer to the concerned Clinician (in consultation with the Nurses if required)
• Send patient to the concerned counter. Assist the patient if required in reaching the counter
• Organizing and maintaining patient records, consent forms, payment forms, etc.
• Ensure patients are informed if a clinician is running late or called out
• Ensure hygiene standards are maintained
• Organize and maintain forms and office stationery required for front desk activities
• Ensure all standard protocols set by the organization are maintained
• Respect and maintain the privacy and dignity of patients, assure client confidentiality at all times
• Answer all incoming calls and route them to the appropriate department/employee, answer customers' queries, and provide information on procedures, packages, specialties, timings of the consultant, etc.

Appointment Handling and Scheduling:

• Book appointments over phone as well as through walk-ins
• Schedule/Reschedule/cancel and confirm appointments (Clinicians consultation, Radiology appointments, etc.)
• Schedule appointments requested through websites and SMS
• Schedule patient's hospital admissions, file and complete Insurance checklist, disclaimers, admission form and insurance forms, Medical Records, approvals, etc.
• Determine the financial status of patients and their eligibility for health services
• Cross verify all appointment files taken out by support staff with appointment list attached (insurance forms will be inserted)
• Confirm all appointments for the following day over telephone on a daily basis

Insurance:

• Check with Insurance Coordinator for cases requiring approvals
• Coordinate with Symphony for insurance-related matters
• Check with Insurance Coordinator the status of the Insurance card produced by the patient
• Check with the Insurance coordinator about the packages covered

Records & Data Management:

• Administer regular and electronic mail when required, to ensure proper action is taken on all incoming mail
• Maintain medical records and report when required
• Make spreadsheets, manage data and create documents on computers using desktop publishing programs
• Cross verify and file all lab reports in the absence of the MRD
• Enter all lab reports file numbers clinician-wise

Job Interactions:

• Work closely with internal stakeholders in matters related to checking for approvals, assisting patients, maintaining hygiene standards, etc.
• Work closely with external stakeholders to handle queries and feedback

Specific / Relevant Experience:

• Experience in Handling Customers/ Patients in a similar role

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• For more information about our website privacy practices, please see our Privacy Statement.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses using the latest technologies such as Artificial Intelligence, across Sales, Service, Marketing, Commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.Salesforce has been very proud to have been associated with the Middle East region for the last 15 years.

Salesforce has an established presence in Dubai which acts as the HQ for the region, the commitment to our customers has been matched by the investments from the company, which enables a very strong growth trajectory.
The position that has become available is for an Account Executive in our Core Business Unit, helping our most strategic customers grow and excel with a Customer Experience that is unmatched in the industry.

• Lead a strategic portfolio of enterprise Real Estate customers , spanning existing accounts and new logo opportunities.

• Own the vision, strategy, and executive engagement across each account.

• Drive alignment across Salesforce Core CRM, AI, Data Cloud, and Industry Cloud teams to deliver unified customer value.

• Serve as the primary executive sponsor from Salesforce, driving long-term digital transformation outcomes.

What You’ll Be Doing

• Accelerate Salesforce’s presence and revenue across high-value enterprise Real Estate accounts .

• Define and execute multi-year strategic growth plans , aligned to customer business priorities.

• Build and manage a strong pipeline through territory planning, strategic prospecting, and relationship development.

• Navigate complex deal cycles, lead internal collaboration, and consistently deliver against revenue targets.

• Act as a trusted advisor to C-level executives, helping shape their digital strategy through the Salesforce platform.

What We’re Looking For

• Successful, reference-able experience in enterprise software or cloud technology sales .

• Demonstrated success in leading strategic enterprise accounts , including large transformational, multi-cloud deals.

• Deep understanding of the Real Estate sector or similar capital-intensive industries.

• Proven ability to engage C-level stakeholders , influence decision-making, and lead account teams effectively.

• Strong commercial acumen, consultative selling skills, and long-term account planning capabilities.

Additional Requirements

• University graduate calibre.

• Based in the UAE or willing to relocate within 3 months.

• Valid UAE driving license.

• Fluent in English ; Arabic is strongly preferred .

• No restrictions on international or regional travel .

Why Join Us?

• Be part of Salesforce—the global leader in AI + Data + CRM innovation.

• Take a leadership role in one of our most strategic verticals , with high executive visibility.

• Work closely with major Real Estate organizations shaping the future of urban development and infrastructure.

• Join a high-performing, collaborative team focused on growth, impact, and excellence .

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Delivery Service Representative

As a Delivery Service Representative, you will be responsible for ensuring timely and secure delivery of goods to customers.

Key Responsibilities:

• Transport goods to customers in a safe and efficient manner.
• Provide exceptional customer service by being friendly, courteous, and responsive to customer inquiries.
• Maintain accurate records of deliveries and communicate any issues or concerns to supervisors.
• Conduct vehicle inspections before each use to ensure safety and functionality.
• Collaborate with colleagues to achieve team goals and objectives.
• Perform other duties as assigned by management.

Requirements:

• At least one year of experience in a delivery or transportation role.
• A clean driving record with a valid driver's license.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Basic math skills and ability to handle cash transactions.

The ideal candidate will possess a strong sense of direction, be able to read maps, and navigate unfamiliar areas. They should also have a high level of energy, be physically fit, and enjoy working outdoors.

What We Offer:

• Competitive hourly rate.
• Ongoing training and development opportunities.
• A dynamic and supportive work environment.
• The opportunity to make a positive impact on our customers' lives.

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses using the latest technologies such as Artificial Intelligence, across Sales, Service, Marketing, Commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.Salesforce has been very proud to have been associated with the Middle East region for the last 15 years.

Salesforce has an established presence in Dubai which acts as the HQ for the region, the commitment to our customers has been matched by the investments from the company, which enables a very strong growth trajectory.
The position that has become available is for an Account Executive in our Core Business Unit, helping our most strategic customers grow and excel with a Customer Experience that is unmatched in the industry.

We're looking for a top-performing Enterprise Account Executive to join our team and lead Salesforce's engagement with some of the most strategic Real Estate customers in the region —across both existing relationships and high-potential new accounts. This is a high-impact role designed for a seasoned sales professional with a proven track record in leading complex, high-value enterprise relationships.
As part of our Core Sales team , you'll be responsible for owning the full account strategy, executive alignment, and multi-cloud growth plans—positioning Salesforce as a strategic transformation partner to the region's most influential Real Estate players.About the Role

• Lead a strategic portfolio of enterprise Real Estate customers , spanning existing accounts and new logo opportunities.

• Own the vision, strategy, and executive engagement across each account.

• Drive alignment across Salesforce Core CRM, AI, Data Cloud, and Industry Cloud teams to deliver unified customer value.

• Serve as the primary executive sponsor from Salesforce, driving long-term digital transformation outcomes.

What You'll Be Doing

• Accelerate Salesforce's presence and revenue across high-value enterprise Real Estate accounts .

• Define and execute multi-year strategic growth plans , aligned to customer business priorities.

• Build and manage a strong pipeline through territory planning, strategic prospecting, and relationship development.

• Navigate complex deal cycles, lead internal collaboration, and consistently deliver against revenue targets.

• Act as a trusted advisor to C-level executives, helping shape their digital strategy through the Salesforce platform.

What We're Looking For

• Successful, reference-able experience in enterprise software or cloud technology sales .

• Demonstrated success in leading strategic enterprise accounts , including large transformational, multi-cloud deals.

• Deep understanding of the Real Estate sector or similar capital-intensive industries.

• Proven ability to engage C-level stakeholders , influence decision-making, and lead account teams effectively.

• Strong commercial acumen, consultative selling skills, and long-term account planning capabilities.

Additional Requirements

• University graduate calibre.

• Based in the UAE or willing to relocate within 3 months.

• Valid UAE driving license.

• Fluent in English ; Arabic is strongly preferred .

• No restrictions on international or regional travel .

Why Join Us?

• Be part of Salesforce—the global leader in AI + Data + CRM innovation.

• Take a leadership role in one of our most strategic verticals , with high executive visibility.

• Work closely with major Real Estate organizations shaping the future of urban development and infrastructure.

• Join a high-performing, collaborative team focused on growth, impact, and excellence .