487 Customers jobs in Dubai

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses using the latest technologies such as Artificial Intelligence, across Sales, Service, Marketing, Commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.Salesforce has been very proud to have been associated with the Middle East region for the last 15 years.

Salesforce has an established presence in Dubai which acts as the HQ for the region, the commitment to our customers has been matched by the investments from the company, which enables a very strong growth trajectory.
The position that has become available is for an Account Executive in our Core Business Unit, helping our most strategic customers grow and excel with a Customer Experience that is unmatched in the industry.

• Lead a strategic portfolio of enterprise Real Estate customers, spanning existing accounts and new logo opportunities.

• Own the vision, strategy, and executive engagement across each account.

• Drive alignment across Salesforce Core CRM, AI, Data Cloud, and Industry Cloud teams to deliver unified customer value.

• Serve as the primary executive sponsor from Salesforce, driving long-term digital transformation outcomes.

What You'll Be Doing

• Accelerate Salesforce's presence and revenue across high-value enterprise Real Estate accounts.

• Define and execute multi-year strategic growth plans, aligned to customer business priorities.

• Build and manage a strong pipeline through territory planning, strategic prospecting, and relationship development.

• Navigate complex deal cycles, lead internal collaboration, and consistently deliver against revenue targets.

• Act as a trusted advisor to C-level executives, helping shape their digital strategy through the Salesforce platform.

What We're Looking For

• Successful, reference-able experience in enterprise software or cloud technology sales.

• Demonstrated success in leading strategic enterprise accounts, including large transformational, multi-cloud deals.

• Deep understanding of the Real Estate sector or similar capital-intensive industries.

• Proven ability to engage C-level stakeholders, influence decision-making, and lead account teams effectively.

• Strong commercial acumen, consultative selling skills, and long-term account planning capabilities.

Additional Requirements

• University graduate calibre.

• Based in the UAE or willing to relocate within 3 months.

• Valid UAE driving license.

• Fluent in English; Arabic is strongly preferred.

• No restrictions on international or regional travel.

Why Join Us?

• Be part of Salesforce—the global leader in AI + Data + CRM innovation.

• Take a leadership role in one of our most strategic verticals, with high executive visibility.

• Work closely with major Real Estate organizations shaping the future of urban development and infrastructure.

• Join a high-performing, collaborative team focused on growth, impact, and excellence.

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To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

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Job Details

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses using the latest technologies such as Artificial Intelligence, across Sales, Service, Marketing, Commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.Salesforce has been very proud to have been associated with the Middle East region for the last 15 years.

Salesforce has an established presence in Dubai which acts as the HQ for the region, the commitment to our customers has been matched by the investments from the company, which enables a very strong growth trajectory.
The position that has become available is for an Account Executive in our Core Business Unit, helping our most strategic customers grow and excel with a Customer Experience that is unmatched in the industry.

• Lead astrategic portfolio of enterprise Real Estate customers , spanning existing accounts and new logo opportunities.

• Own thevision, strategy, and executive engagement across each account.

• Drive alignment across Salesforce Core CRM, AI, Data Cloud, and Industry Cloud teams to deliver unified customer value.

• Serve as theprimary executive sponsor from Salesforce, driving long-term digital transformation outcomes.

What You'll Be Doing

• Accelerate Salesforce's presence and revenue acrosshigh-value enterprise Real Estate accounts .

• Define and executemulti-year strategic growth plans , aligned to customer business priorities.

• Build and manage a strong pipeline through territory planning, strategic prospecting, and relationship development.

• Navigate complex deal cycles, lead internal collaboration, and consistently deliver against revenue targets.

• Act as a trusted advisor to C-level executives, helping shape their digital strategy through the Salesforce platform.

What We're Looking For

• Successful, reference-able experience inenterprise software or cloud technology sales .

• Demonstrated success inleading strategic enterprise accounts , including large transformational, multi-cloud deals.

• Deep understanding of theReal Estate sector or similar capital-intensive industries.

• Proven ability toengage C-level stakeholders , influence decision-making, and lead account teams effectively.

• Strong commercial acumen, consultative selling skills, and long-term account planning capabilities.

Additional Requirements

• University graduate calibre.

• Based in the UAE or willing to relocate within 3 months.

• Valid UAE driving license.

• Fluent inEnglish ;Arabic is strongly preferred .

• No restrictions oninternational or regional travel .

Why Join Us?

• Be part of Salesforce—the global leader inAI + Data + CRM innovation.

• Take a leadership role in one of ourmost strategic verticals , with high executive visibility.

• Work closely with major Real Estate organizations shaping the future of urban development and infrastructure.

• Join a high-performing, collaborative team focused ongrowth, impact, and excellence .

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .

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Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

At Kazamer Tax Consultant , we value building strong client relationships through professionalism and excellent service. We are currently seeking a Customer Care Executive to join our team in Dubai , who will be responsible for delivering exceptional customer support, handling inquiries, and ensuring client satisfaction at every step.

• Manage inbound and outbound calls, emails, and client inquiries in a timely and professional manner.
• Provide accurate information regarding services, policies, and procedures.
• Handle customer complaints, resolve issues efficiently, and escalate when necessary.
• Maintain updated records of client interactions in CRM systems.
• Assist in scheduling appointments and follow-ups with clients.
• Coordinate with internal departments to ensure client needs are met promptly.
• Collect feedback to improve service quality and client satisfaction.
• Support the customer service team in achieving performance targets.

• Bachelor’s degree or diploma in Business Administration, Marketing, or a related field.
• Proven experience in customer service, preferably in the consulting or financial services industry.
• Strong communication and interpersonal skills.
• Ability to multitask and remain calm under pressure.
• Proficiency in MS Office and familiarity with CRM systems.
• Excellent problem-solving and conflict-resolution abilities.
• Fluency in English is required; knowledge of Arabic is an advantage.

Joining Kazamer Tax Consultant in Dubai as a Customer Care Executive is an exciting opportunity to contribute to a client-focused organization where your skills in communication and service excellence will be highly valued. If you are enthusiastic, professional, and customer-oriented, we invite you to apply and grow with us.

The role of a Customer Care Executive is pivotal to maintaining a strong relationship between a company and its customers. As a frontline advocate, you will be responsible for ensuring that customer interactions are positive, professional, and productive. Your primary mission is to enhance customer satisfaction, foster loyalty, and act as a liaison between the company and its clients. This position demands excellent communication skills, a problem-solving mindset, and a compassionate approach to managing customer concerns and inquiries. As our Customer Care Executive, you will be an essential part of our brand's voice, ensuring that every customer feels valued and understood.

The role of a Customer Care Executive is pivotal to maintaining a strong relationship between a company and its customers. As a frontline advocate, you will be responsible for ensuring that customer interactions are positive, professional, and productive. Your primary mission is to enhance customer satisfaction, foster loyalty, and act as a liaison between the company and its clients. This position demands excellent communication skills, a problem-solving mindset, and a compassionate approach to managing customer concerns and inquiries. As our Customer Care Executive, you will be an essential part of our brand's voice, ensuring that every customer feels valued and understood.

• Respond promptly to customer inquiries via email, phone, or chat services.
• Resolve customer complaints while aiming to exceed their expectations.
• Document detailed records of customer interactions and transactions accurately.
• Provide comprehensive information about products and services to customers.
• Collaborate with team members to improve customer service procedures.
• Identify and escalate complex issues to appropriate resources within the company.
• Guide customers on product usage and troubleshoot technical problems efficiently.
• Work towards meeting and achieving customer service targets and KPIs.
• Engage with customers to gather feedback and provide timely responses.
• Develop and maintain a thorough understanding of company policies and procedures.
• Assist in training new team members on customer service best practices.
• Continuously seek opportunities to enhance the customer service experience.

• High school diploma or equivalent; a degree is a plus.
• Proven customer support experience or experience in a similar role.
• Excellent communication and interpersonal skills, both verbal and written.
• Strong problem-solving skills with the ability to handle challenging situations.
• Proficiency in using customer service software, databases, and tools.
• Ability to adapt to different personalities and varying customer needs.
• A positive attitude and a commitment to providing exceptional customer service.

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At Kazamer Tax Consultant , we value building strong client relationships through professionalism and excellent service. We are currently seeking a Customer Care Executive to join our team in Dubai , who will be responsible for delivering exceptional customer support, handling inquiries, and ensuring client satisfaction at every step.

• Manage inbound and outbound calls, emails, and client inquiries in a timely and professional manner.
• Provide accurate information regarding services, policies, and procedures.
• Handle customer complaints, resolve issues efficiently, and escalate when necessary.
• Maintain updated records of client interactions in CRM systems.
• Assist in scheduling appointments and follow-ups with clients.
• Coordinate with internal departments to ensure client needs are met promptly.
• Collect feedback to improve service quality and client satisfaction.
• Support the customer service team in achieving performance targets.

• Bachelor's degree or diploma in Business Administration, Marketing, or a related field.
• Proven experience in customer service, preferably in the consulting or financial services industry.
• Strong communication and interpersonal skills.
• Ability to multitask and remain calm under pressure.
• Proficiency in MS Office and familiarity with CRM systems.
• Excellent problem-solving and conflict-resolution abilities.
• Fluency in English is required; knowledge of Arabic is an advantage.

Joining Kazamer Tax Consultant in Dubai as a Customer Care Executive is an exciting opportunity to contribute to a client-focused organization where your skills in communication and service excellence will be highly valued. If you are enthusiastic, professional, and customer-oriented, we invite you to apply and grow with us.

Join to apply for the Customer Care Representative role at Givaudan

2 months ago Be among the first 25 applicants

Join to apply for the Customer Care Representative role at Givaudan

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.
Customer Care Representative - Your future position?
We are currently looking for a 'Customer Care Representative' to be based in Dubai. Your main purpose will be to process sales orders from receipt through to shipment and you will act as liaison between the customer, operations and sales team.
You will report directly to the Customer Care Manager. This is an open contract role with us for 1 year to start with, working 5 days a week. Your monthly payroll will be processed by a 3rd party partner.
Sounds interesting? It could well be your perfect opportunity if, like us, you always aim to exceed customer needs, deliver value, and foster customer relationships.
In This Exciting Role, You Will

• Manage sales order process from receipt of order through to shipment for assigned customers and affiliates in line with Customer Care guidelines
• Provide support for assigned customers and affiliates to meet order requirements
• Day to day communication with customers, operations and sales
• Interpret and analyse client schedules and prioritise orders
• Resolve issues and handle customer complaints internally and externally
• Confirm pricing, inventory availability and provide ship date information
• Arrange transportation with forwarders or shipping/freight team, manage process for dealing with International orders including inspection and shipping documentation requirements where relevant
• Prepare Invoices, Debit and Credit notes, process notifications and Customer Returns
• Coordinate with relevant departments to ensure orders are dispatched / delivered on time and managecustomer expectations
• Coordinate with planning on information relating to demand planning and stock positions
• Update and maintain accurate customer records, including customer specific information, contracts,labelling, packaging and stock requirements
• Provide coverage and support accounts for other team members as necessary
• Properly identify the right communication method based on the sense of urgency and issue
• Identify opportunities for improvements in customer care
  

• Minimum High School pr Secondary Education - Associate or University Degree is preferred
• 1+ years of experience
• Interpersonal and Communication Skills
• Proven Success in Customer Relationship Management
• Basic Knowledge of SAP or Order Entry Systems
• Basic Inventory Management knowledge
• Microsoft Office Expertise
• Understanding of Incoterms and Shipping Terminology
• Proficiency in English and Arabic
  

• A creative team environment that will inspire you.
• Attractive package.
• Excellent opportunities for progressive learning and development.
  

• Seniority level Entry level

• Employment type Contract

• Job function Manufacturing
• Industries Manufacturing

Referrals increase your chances of interviewing at Givaudan by 2x

Dubai, Dubai, United Arab Emirates 11 hours ago

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The Customer Care Executive is the frontline representative responsible for delivering excellent service and support to customers. This role includes handling inquiries, resolving complaints, processing requests, and ensuring customer satisfaction across all communication channels. The ideal candidate should be patient, empathetic, and possess strong problem-solving abilities to enhance customer experiences and uphold the company's service standards.

1. Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
2. Provide accurate information about products, services, and company policies.
3. Handle customer complaints, escalate complex issues when necessary, and ensure resolution.
4. Maintain detailed and accurate customer records in CRM systems.
5. Follow up with customers to ensure satisfaction and proper issue resolution.
6. Collaborate with internal departments to fulfill customer needs.
7. Process orders, forms, applications, and requests efficiently.
8. Identify recurring issues and suggest improvements to processes.
9. Meet performance metrics such as response time, customer satisfaction scores, and resolution rate.
10. Stay up to date with product knowledge and service procedures.

1. High school diploma or bachelor's degree in any field.
2. Minimum 1–2 years of customer service experience.
3. Excellent communication and active listening skills.
4. Ability to remain calm under pressure and manage time effectively.
5. Strong problem-solving and decision-making capabilities.
6. Proficiency in using customer service software and MS Office tools.
7. Experience working in a call center or customer-focused environment is a plus.
8. Fluent in English; knowledge of Arabic or additional languages is beneficial.
9. Strong attention to detail and organizational skills.

Primary Functions:

• Onboarding new customers (Pre/Post implementation)
• Conduct regular reviews with customers
• Handle customers enquiries
• Conduct health check
• Retain customers
• Conduct training feedback
• Process cancellation
• Negotiate contract renewal
• Upsell package
• Manage OTRS Ticket
• In/Outbound Call
• Control room during office hours
• Perform other duties as assigned by the General Manager.

Secondary Functions:

• Maintaining a positive, empathetic, and professional attitude toward customers always.
• Explain the different applications on our platform to customers and enhance Cartrack's position as the technology partner of choice.
• Train customers on how to derive the most value from our Software as a Service platform.
• Ensure customer satisfaction and provide professional customer support.
• Acknowledge and resolve customer complaints whilst ensuring they are always in the loop.
• Respond promptly to customer inquiries and communicate with customers through various channels.
• Provide feedback on the efficiency of the customer service process.
• Identify opportunities to sell additional services and/or Cartrack software applications to clients.
• Compile daily efficiency and productivity reports.

Requirements:

• Diploma/Bachelor's Degree in any field with outstanding academic performance or equivalent industry experience
• Experience in customer service.
• Proficient in English.
• Tech-savvy and computer literate.
• Excellent communication and interpersonal skills.
• Hands-on and a positive attitude.
• Team player with a high level of energy and able to work independently.

Benefits:

• Health Insurance
• Annual Ticket Allowance

Overview

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.

At Chalhoub we express the exceptional! Working as a Luxury Tech Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.

• Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.
• Provide accurate information about Dyson products, services, and promotions.
• Assist customers with troubleshooting, product setup, and usage guidance.
• Handle customer complaints and resolve issues to ensure customer satisfaction.
• Document customer interactions and maintain accurate records.
• Collaborate with team members to ensure a seamless customer experience.
• Participate in ongoing training and development programs.

• College degree preferred.
• Strong communication skills, both verbal and written.
• Excellent interpersonal skills and a customer-centric attitude.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Proficiency in using computers and customer service software.
• Technical background is preferred

With us,you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.