1039 Department Stores jobs in Dubai

Retail Management Opportunity

Location: Dubai

Package: Attractive package + commission + annual benefits

This is an exceptional opportunity for a seasoned Retail Manager to lead a team in the Consumer Electronics and Home Appliances industry. The ideal candidate will have experience managing showrooms, driving marketing initiatives, understanding regulatory frameworks, product display optimization, budget management, and overall profit responsibility.

Key requirements include a minimum of 5-10 years of industry experience and excellent communication skills.

• Manage showroom operations, ensuring seamless customer experiences
• Develop and implement effective marketing strategies to drive sales growth
• Ensure compliance with government regulations and industry standards
• Optimize product displays to maximize sales potential
• Manage budgets and make informed decisions to drive business profitability

We are a trusted recruitment partner based in Dubai, dedicated to connecting top talent with leading organizations. Our mission is to enrich our clients' assets through human capital.

**Luxury Retail Manager Wanted**

Our organization is seeking a high-achieving Luxury Retail Manager to spearhead the operations of one of its most prominent retail locations.

This leadership role is pivotal in translating our brand's heritage into a seamless retail experience. The ideal candidate will excel at combining operational excellence with refined client service standards, leading a team that embodies sophistication, attention to detail, and commitment to excellence.

**Key Responsibilities:**

• Own the full boutique P&L including sales targets budget planning and cost control
• Drive the overall client journey ensuring personalized and memorable service experiences
• Lead a team of sales advisors supervisors and support staff with clarity and consistency
• Implement brand directives on visual merchandising store layout and seasonal presentations
• Analyze sales data client behavior and team performance to inform decision-making
• Ensure compliance with internal SOPs safety standards and loss prevention practices
• Act as the key point of contact for internal departments including marketing and training
• Represent the boutique in management meetings contributing operational insights and team feedback
• Champion a culture of continuous improvement staff development and customer excellence

**Ideal Candidate Profile:**

• Minimum 7 years of experience in retail management ideally with 3 years in a luxury flagship environment
• Demonstrated success in managing boutique teams clienteling strategies and luxury sales growth
• Deep understanding of premium customer behaviors retail trends and experiential retailing
• Excellent interpersonal and leadership skills; able to inspire coach and challenge teams
• Fluent in English; proficiency in Arabic or French is a plus
• Presentable articulate and naturally confident in engaging with high-profile clientele

The primary objective of this role is to oversee the retail property management of an organization, encompassing site selection, negotiation, and store openings within the UAE.

You will collaborate closely with senior real estate managers to implement leasing strategies aligned with regional codes and standards.

Maintaining robust relationships with key stakeholders and mall leasing personnel is crucial for sustained growth and alignment with organizational objectives.

This leading retail operator focuses on the fashion and F&B industry, boasting extensive operations across the Middle East.

They are constantly expanding and seek top talent to fill managerial roles and drive growth.

An attractive expat tax-free package includes benefits such as comprehensive medical coverage and annual airfare tickets.

The ideal candidate holds a bachelor's degree in property management or commerce and possesses at least 5 years of experience in managing retail brands, particularly international fashion and F&B brands.

Strong negotiation, presentation, and leadership skills are essential for success in this role.

At Trendyol Core Commerce, we build innovative, data-driven strategies that power sustainable growth and global expansion.

From seller experience to new market launches, we turn insights into action—fast. Our cross-functional teams shape the future of commerce with bold ideas, real-time impact, and a deep sense of ownership. In a fast-paced, collaborative environment, we grow together — as individuals and as a team.

As a Retail Account Management Professional, you'll be at the core of our business, driving growth by managing a portfolio of key suppliers. You'll take ownership of the entire account lifecycle, from actively recruiting and onboarding new partners to developing a strategic plan for their success. This is a dynamic, data-driven role where you'll manage P&L, negotiate deals, and provide expert advice to optimize performance, directly impacting the customer experience and our overall business results.

• Develop and execute portfolio strategy, driving growth in selected categories.
• Recruit and onboard high-potential suppliers, meeting quarterly targets.
• Negotiate deals, manage P&L, and oversee inventory and pricing.
• Provide data-driven insights and advice to optimize supplier success.
• Track and report business development results, analyzing data.
• Lead projects to enhance customer and partner experiences.
• Conduct strategic meetings with suppliers to align objectives.
• Educate new suppliers on Trendyol tools and systems for efficient management.

• University degree (preferably engineering, business administration and economy faculties)
• 5+ years of experience in Account Manager experience in fashion e-commerce
• Exceptional communication, persuasion and team working skills
• Strong problem solving and decision making skills
• Project or process management experience is a plus
• Able to work within a dynamic and fast-paced environment
• Excellent verbal and written communication skills in English
• High level analytical skills
• Strong Excel skills, SQL knowledge preferred.

Hybrid working model with flexibility: a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model.

Personalised training allowance and learning opportunities: Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.

Responsibility from day one: Take full ownership from the start in a culture where every voice is heard and valued.

A diverse, international team: Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.

Opportunities to grow with the best: Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.

Meaningful connections beyond tasks: Be part of team rituals, events, and social activities that help us stay connected and inspired.

If this role excites you, apply today, we look forward to taking the next step with you.

Want to get to know the team better first? Explore our Career Website, LinkedIn, or YouTube to learn more about #LifeatTrendyol and how we work.

Operations Manager – Retail – Dubai Holding Asset Management

About Dubai Holding Asset Management:

Dubai Holding Asset Management (DHAM) owns and operates an extensive portfolio of 20 landmark retail destinations and 15 residential communities.

The Group plays a focal role in shaping Dubai's position as a global leader in business, tourism and leisure, contributing to its position as one of the world's most coveted and sought-after liveable destinations. From hot-spot retail destinations like Bluewater's, JBR, Souk Madinat Jumeirah, Al Khawaneej Walk and The Outlet Village to popular attractions, including the Theatre of Digital Art, Madame Tussauds, Tr88house, Museum of Illusions, Dubai Holding Asset Management's retail destinations captivate millions of visitors and tourists every year.

Meanwhile, the niche and vibrant community centres as Bay Avenue, Mudon Community Centre, and Serena Marketplace play a vast role in enhancing the overall quality of life in residential communities, making neighbourhoods more vibrant and connected. In 2022,

Dubai Holding Asset Management's retail destinations collectively attracted over 28 million visitors and hosted over 75 events across the portfolio. Dubai Asset Management maintains a substantial presence in Dubai with a leasing portfolio of 15 distinct residential communities, elevating the city's global recognition as one of the most desirable and livable destinations worldwide.

About the Job:

An opportunity has arisen for an Operations Manager to join Dubai Holding Asset Management. The main duties and responsibilities of this role:

• The Operations Manager is responsible for overseeing all aspects of asset operations, ensuring safety, compliance, and optimal performance while delivering a high-quality experience for customers and tenants.
• This role manages operational teams, budgets, and cross-functional coordination, conducts tenant inspections for compliance, and serves as the primary liaison between mall management and technical departments.
• Additionally, the Operations Manager leads strategic initiatives to ensure efficient, cost-effective operations aligned with organizational objectives
• Deputize the Associate Director in support of operational business matters during their absence.
• Develop and implement strategies to enhance operational efficiency, customer satisfaction, and cost control.
• Align budgets and resource planning with overall business objectives.
• Supports the Associate Director in driving the Asset Plan for the coming year, including asset main initiatives in line with the vision of the asset. Project plans for the asset by Operations (CAPEX, asset enhancement, and initiatives)
• Collaborate cross-functionally to support leasing, marketing, FM, and service delivery goals.
• Ensure regulatory compliance and proactively manage operational risks.
• Recommend long-term asset upgrades and sustainability initiatives.
• Drive continuous process improvements and operational innovation.
• Lead vendor performance reviews and optimize service contracts.
• Resolve issues arising within the common areas in coordination with the community management team (where applicable).

Financials / Budget Preparation & Monitoring

• Lead preparation and submission of G&A and MM CAPEX budgets to Associate director.
• Oversee tracking of PRs, POs, GRNs, and supplier invoice follow-ups.
• Review contracts for LPG, chilled water, and parking management to identify cost-saving opportunities.
• Manage rebate contracts and recommend major CAPEX projects.

Asset Look and Feel / FM Coordination & Support

• Ensure closure of FM findings related to mall defects, fire & safety, security, maintenance, and cleanliness.
• Organize regular meetings (bi-weekly) with FM, HSE, and Security teams to streamline operations and coordinate assets' activities and maintain meeting records.
• Monitor and oversee the Footfall system, Parking data, WIFI connection and Music system implementation and operation, ensuring accurate and timely reporting.
• Oversee quarterly inspection reports for empty units and ensure documentation compliance.
• Oversee the tenants' permit request system, ensures timely resolution on tenant
• Establish a plan to maintain and upkeep the assets' internal and external Way finding and signage enquiries.

Tenant Fit-out Activities Coordination

• Oversee vacant unit readiness and tenant handover with RDD team.
• Support tenant fit-out documentation, and variation request coordination.
• Facilitate tenant renovation and partial renovation activities.
• Works closely RDD and FM to ensure timely closure of any issues hindering tenant's fit out process and ultimately support the tenants' meeting their target opening dates.
• As part of the "Permit to Trade" issuance requirements, ensure collection and verification of the tenants' relevant compliance documents and forward them to TR team.

Compliance

• Maintain comprehensive mall compliance records (DCD AMC, trade licenses, insurances).
• Manage relationships with HSE team and oversee audit closure.
• Support policy development and implementation (e.g., Ramadan etiquette, event guidelines).
• Ensure all maintenance and safety issues highlighted for the tenants and communicated by the tenant relations team are promptly escalated and resolved
• Lead Mall Management team support and coordination efforts during fire drills.

Customer Experience

• Review customer survey data and support Tenant relations and customer service manager in developing actionable improvement plans.
• Obtain approvals and monitor execution of customer experience initiatives.
• Ensure all actioned customers experience enhancement plans are monitored, executed and completed.
• Measure / review the impact of executed enhancement plans on customer satisfaction.
• Manage operations team closure of Customer Service team observation items raised for operation and FM.
• Oversee and ensure that the operation team is conducting daily asset audits, and that audit reports are completed, processed, and reported to the relevant team for action and closure.

Tenant Relations

• Manage tenant inspections, technical requests, complaints, permit issuance, and exit processes.
• Carry out routine checks to ensure that all tenant stores are trading, merchandised, presented well, and kept clean, maintenance-free, and safe at all times
• Oversee the operation team's coordination with tenant relations team, on management of tenant's utility billing, ensuring invoices are timely issued.
• Ensure all maintenance and safety issues highlighted by the tenants and communicated by the tenant relations team are promptly escalated and resolved.

Security Coordination

• Collaborate with Security to ensure contractor compliance and scheduled deliveries.
• Enforce permit system compliance and coordinate emergency responses.
• Ensure key control for vacant units is in place and review lost & found reports.
• Ensure required documentation is obtained by security (police report) for insurance claims.

Marketing Coordination

• Assess operational, HSE, and warranty feasibility for marketing, STR, MP events, and installations.
• Coordinate with marketing and media team on site coordination for any activation to maintain smooth tenant and customer experience during promotions.
• Oversee smooth foot traffic management during high-traffic marketing events.
• Arrange and ensure promotional activities align with mall operational safety standards.
• Provide leadership within the function, setting individual objectives for the operations team, managing their performance, developing, and motivating staff, provision of formal and informal feedback and appraisal.
• Build and promote an organization culture that encourages innovation, develop the team performance through coaching and training, recommending as and where relevant to business improvement. and reward performance that leads to enhanced staff motivation and retention.
• Ensure that productivity and service delivery of the department is improved on continuous basis by keeping team members motivated and retained.

About you:

The ideal candidate for this position will have the following experience and qualifications:

• Experienced operations professional with a Bachelor's degree in Business Administration, Operations Management, or a related field (Master's preferred).
• Over 7 years of expertise in mall, real estate, or retail operations.
• Skilled in budgeting, contract management, and stakeholder engagement with proven leadership in managing teams and multiple priorities.
• Adept at planning and executing operational projects, ensuring compliance with HSE standards, and enhancing customer experience.
• Strong communication, analytical, and problem-solving abilities.

About the Benefits:

At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team and enjoy a comprehensive benefit package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.

Job Title: Sales Professional

We are seeking a highly motivated and results-driven Sales Professional to join our team. As a Sales Professional, you will be responsible for providing exceptional customer service, meeting sales targets, and contributing to the growth of our business.

• Provide outstanding customer service by greeting customers, answering questions, and making product recommendations.
• Meet or exceed monthly sales targets by effectively selling products and services to customers.
• Contribute to the development and implementation of sales strategies and plans.
• Work collaboratively with colleagues to achieve business objectives.

• Fluency in English.
• Proficiency in MS Office.
• High school degree.
• Zero to one years of experience in a similar role.

• Customer Focus: Build strong customer relationships and deliver customer-centric solutions.
• Action Oriented: Take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Ensures Accountability: Holds self and others accountable to meet commitments.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Azadea Group is an Equal Employment Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.

The Sales Professional will work in a dynamic retail environment, interacting with customers, and collaborating with colleagues to achieve business objectives. The ideal candidate will possess excellent communication and interpersonal skills, be able to work independently and as part of a team, and have a strong commitment to delivering exceptional customer service.

The Role of Brand Manager involves driving sales growth, profitability, and brand excellence. This position requires a strong commercial acumen, effective business planning, vendor negotiations, P&L ownership, and proven experience in sales planning, merchandising, and marketing.

This key role is responsible for delivering top-line & bottom-line performance through effective business planning, negotiating with vendors & landlords to secure agreements and optimize margins, overseeing store operations, sales forecasting, merchandising, and marketing execution, ensuring compliance with brand standards, VM, and customer experience excellence, managing inventory, pricing, and promotional activities to maximize profitability, and leading, training, and developing a team while driving performance against KPIs.

Key Responsibilities:

• Deliver Top-Line & Bottom-Line Performance: Effective business planning is essential to drive sales growth and profitability.
• Negotiate with Vendors & Landlords: Secure agreements and optimize margins through strategic negotiations.
• Oversee Store Operations: Ensure seamless execution of sales forecasting, merchandising, and marketing strategies.
• Ensure Compliance: Maintain brand standards, visual merchandising, and customer experience excellence.
• Manage Inventory & Pricing: Maximize profitability through effective inventory management and pricing strategies.
• Lead & Develop a Team: Foster a high-performing team by providing guidance, training, and development opportunities.

Requirements:

• Work Experience: 3–5 years in retail or business management.
• Business Planning: Proven ability to design and execute end-to-end business plans.
• Commercial Acumen: Strong negotiation skills and P&L ownership expertise.
• Sales Forecasting: Hands-on experience in sales forecasting and P&L management.
• Marketing & Branding: Experience in marketing, branding, and promotional strategies.

We are seeking a highly motivated and experienced sales professional to join our team in Dubai. As a key member of our sales team, you will be responsible for achieving monthly targets by selling properties and providing exceptional customer service.

• Solve problems and work under pressure
• Have knowledge and skills in the real estate market
• Inform customers about offers and discounts
• Achieve monthly targets
• Follow up on new properties in the market
• Answer customer inquiries
• Report everything to the team leader

• Bachelor's degree or equivalent experience in Business
• Knowledge of the real estate market and purchase process
• Ability to multi-task, organize, and prioritize work
• Excellent communication, selling, and negotiation skills
• Presentable
• Languages: English, Arabic, and preferably other languages

• Training and support
• Salary + Great Commission

Please note that only candidates who meet the requirements will be considered.

• Diploma holder in business administration, sales, customer service or related fields
• 1-2 years of experience in Sales, Customer Service or similar roles
• Good English language skills (speaking, reading, writing)
• Well groomed, confident, with strong communication skills
• Strong selling skills & customer orientation

1. Display enthusiasm and provide superior customer service
2. Understand customer needs and queries about products, prices, and services
3. Advise customers on product ranges best suited to their needs
4. Achieve sales targets and focus on increasing sales using advanced sales techniques
5. Focus on up-selling and cross-selling
6. Maintain customer relationships to build long-term brand loyalty
7. Handle new launches, promote products, and manage visual merchandising
8. Ensure stock replenishment at all times
9. Maintain cleanliness, hygiene standards, and visual displays
10. Implement CRM at the store level and provide relevant feedback
11. Coordinate with the customer care center for after-sales service
12. Generate daily sales reports
13. Follow all company procedures in ordering, cash handling, and other practices