168 Employee Engagement jobs in Dubai

Overview

Engagement Manager (Business Transformation) – Energy Supply Chain, Professional Services - Energy & Utilities at Amazon Web Services (AWS). This role focuses on assisting energy customers to transform and digitise their supply chain operations in both capital project and operations phases, impacting capital expenditures P&L and supporting downstream processes.

Role

This role is focused on assisting energy customers to transform and digitise their supply chain operations, bridging business requirements with technical solutions, and ensuring alignment to customer outcomes and value drivers. You will apply AWS frameworks such as Working Backwards, Well-Architected, and Cloud Adoption Framework while communicating effectively across diverse stakeholders to distill customer needs into clear technical requirements and make informed trade-offs on performance, scalability, security, and business impact.

Responsibilities

• Define and develop the supply chain direction for AWS customers and internal AWS teams designing, building, optimizing, transforming and migrating applications, software, and services on the AWS platform
• Structure and guide customers through their transformation journey, collaborating with business stakeholders to translate supply chain requirements into technical solutions
• Build deep relationships with senior supply chain and IT customers to enable them to leverage the cloud effectively
• Act as the focal point and champion for key AWS supply chain services and offerings including AWS Supply Chain, Supply Chain Command Center (SC3) and Warehouse Automation and Optimization (WAO)
• Participate in architectural discussions to design and architect scalable data solutions on AWS to integrate multiple supply chain systems including WMS, TMS, ERP, and IoT devices

You will be expected to achieve and maintain relevant AWS certifications and continue to develop domain-specific expertise to communicate benefits of AWS in the customer's business and technical context.

Team & Culture

The AWS Professional Services organization is a global team of experts that helps customers realize their desired business outcomes when using the AWS Cloud. We work with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives, offering guidance through focused practices across various solutions, technologies, and industries. Our inclusive culture values diverse experiences and mentorship, and supports career growth and work-life balance.

Basic Qualifications

• Master's degree in business, an engineering field (preferably related to Energy Management) or Computer Science
• 5-10 years' experience across Energy, Supply Chain and Digital Solutions/Cloud development
• Extensive experience managing complex multi-year projects or multi-stream programmes with large-scale business transformation impact and realization of business benefits
• Project/programme management professional qualifications
• Experience of delivery in the Middle East

Preferred Qualifications

• AWS experience preferred with proficiency in a wide range of AWS services and certifications (AWS Cloud Practitioner)
• Experience of hydrocarbon/electron supply chains and materials supply chains
• Experience of core supply chain infrastructure setup (supply chain strategy) and supply chain operations
• Proven consulting experience from ideation to business case, project/programme design, delivery and value realization
• Experience of managing technical solution implementations and understanding of architecture best practices for hand-off to technical consultants
• Languages: Arabic

Basic eligibility includes the ability to work in the region and meet local requirements. If you need accommodations during the application or interview process, please visit the AWS accommodations page for more information. Job location: Dubai, United Arab Emirates.

Job Details

• Company: Amazon Web Services EMEA Dubai FZ Branch
• Job ID: A
• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Consulting, Information Technology, and Engineering
• Industries: IT Services and IT Consulting

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We are currently hiring for an Engagement Coordinator for one of the leading developers in the UAE.

Role - The job holder is responsible for handling various administrative functions within the community and customer communication via e-mails (community mailbox), service requests, personal meetings, walk-in customers, raising purchase requests, and managing files and documents.

Responsibilities -

• Welcome customers on arrival and deal efficiently with enquiries and any complaints.
• Always ensure customer satisfaction while maintaining company policies and standards.
• Coordinate with all vendors (contractors, suppliers, service providers, etc.).
• Review incoming invoices and process them for timely payments to respective parties.
• Use approved systems and processes to carry out day-to-day activities.
• Manage online services provided for customers and service providers.
• Assist the association manager in monitoring community day-to-day expenses.
• Manage and ensure on-time closure of service requests raised by customers via different channels (Oracle, ECM Direct, Salesforce, email, We Care, web portal, mobile app, etc.).
• Execute the community's and team's procurement requirements through Oracle.
• Analyze, reference, and record all documentation, contracts, and variations in the relevant files.
• Recommend improvements in documentation and shared folder data management.
• Perform other ad-hoc duties as required by the immediate supervisor.

Requirements -

• Minimum of two years' experience in a relevant area, preferably in a medium to large organization.
• Ability to prioritize work, meet deadlines, and handle multiple assignments.

Benefits - Visa, Medical Insurance

Working days/hours - 6 days per week & 9 hours per day.

Immediate joiners will be preferred.

Job Type: Contract
Contract length: 12 months

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Overview

Join to apply for the Engagement Associate role at Sana

We're on a mission to revolutionize how humans access knowledge through artificial intelligence. Throughout history, breakthroughs in knowledge sharing—from the Library of Alexandria to the printing press to Google—have been pivotal drivers of human progress. Today, as the volume of human knowledge grows exponentially, making it accessible and actionable remains one of humanity's most critical challenges. We're building a future where knowledge isn't just more accessible—it's a catalyst for achieving the previously impossible.

If all of this sounds exciting, you're in the right place.

About The Role

We believe that everything starts with learning. And that by changing the way the world learns, we can change the world for the better. If that's a mission that excites you, you'll be in great company at Sana. Join our Stockholm team as an Engagement Associate and work alongside a team of highly motivated people from previous workplaces such as Google AI, Spotify, BCG, and McKinsey. Our Impact team is known for its adaptability, entrepreneurial spirit, and relentless pursuit of excellence, embodying our core belief that learning is the foundation of all meaningful change.

In the Impact team, we work very closely with the companies who choose Sana. Together we problem solve, design solutions and implement them to drive change. Ultimately we measure ourselves through the impact we achieve through rolling out and adopting Sana. Our challenges are to continually learn and adapt to meet the unique needs of each company and team, and implement the creative solutions that make us proud of what we have achieved. While doing so we define what the future Sana's customer success, solution engineering and deployments teams will look like. By scaling this team, we create a significant impact on how people learn, across every industry, and across the globe.

What Will Help You Thrive

• Are naturally curious, always seeking to learn, and view every challenge as a growth opportunity.


• Possess grit and determination, allowing you to weather setbacks and persist towards your goals.


• Are driven by excellence, striving for greatness in everything you do.


• Embody humbleness, always ready to learn from others and unafraid to admit when you're wrong.


• Are deeply committed to our mission of changing the way the world learns, and have a genuine passion for global business development.


• Possess an entrepreneurial spirit, with the mindset of a founder and the readiness to build our customer success team.


• Are impact-driven, motivated to make a difference and continuously push the limits of what's possible.

Benefits

• Help shape AI's future alongside brilliant minds from Notion, Dropbox, Slack, Databricks, Google, McKinsey, and BCG.


• Competitive salary complemented with a transparent and highly competitive options program.


• Swift professional growth in an evolving environment, supported by a culture of continuous feedback and mentorship from senior leaders.


• Work with talented teammates across 5+ countries, collaborate with customers globally and work in our offices in New York, London and Stockholm.


• Regular team gatherings and events (recently in Italy and South Africa).

Job details

• Seniority level: Entry level


• Employment type: Full-time


• Job function: Other


• Industries: Software Development

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution programmes that transform core processes in our customers businesses. An experienced programme manager, you will assume end-to-end responsibility for the delivery of complex programmes at scale, proactively identifying and managing both business and technical risks, resolving issues, escalating when appropriate, and driving projects to successful completion, while exceeding customer expectations.

In this role you will combine domain understanding of the energy industry, programme delivery and the technical understanding to drive successful implementations of AWS-based solutions for our customers. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment back to customer outcomes and value drivers. Applying AWS frameworks and mechanisms such as Working Backwards, Well-Architected and Cloud Adoption Framework while demonstrating business and technical credibility across diverse stakeholders, you will help our delivery teams to distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.

This specific role is focused on assisting our energy customers to transform and digitise their supply chain operations both in capital project and operations phases, impacting capital expenditures P&L and supporting downstream processes. Specifically, you will:

• Define and develop the supply chain direction for AWS customers and internal AWS teams designing, building, optimizing, transforming and migrating applications, software, and services on the AWS platform

• Structure and guide our customers through their transformation journey, collaborating widely with business stakeholders to understand supply chain requirements and opportunities and translate them into technical solutions

• Build deep relationships with senior supply chain and IT customers to enable them to leverage the cloud effectively to rapidly build supply chain solutions

• Act as the focal point and champion for key AWS supply chain services and offerings including AWS Supply Chain, Supply Chain Command Center (SC3) and Warehouse Automation and Optimization (WAO)

• Participate in architectural discussions to help design and architect scalable data solutions on AWS to integrate multiple supply chain systems including WMS, TMS, ERP, and IoT devices

You will be expected to achieve and maintain relevant AWS certifications and continue to develop your domain-specific expertise, that will allow you to effectively communicate the benefits of AWS in the customer's business and technical context.

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies and industries.

Key job responsibilities

As an Engagement Manager (Business Transformation, Energy Supply Chain) in our Energy & Utilities practice, you will be responsible for:

• Designing and delivering business transformation programmes and projects using digital technology on the AWS Cloud

• Leading supply chain conversations within Energy customers to identify opportunities to transform end to end business processes of our customers

• Supporting the business to think about their problems in an Amazonian and innovative way driving business outcomes

• Leveraging comprehensive knowledge of supply chain, the energy industry and AWS services, architectures, and best practices to guide technical decisions and strategic planning

• Leading complex team of customer, AWS and partners

• Building deep strategic relationships with senior business and technical customers and acting as a trusted advisor within the supply chain function

• Mentoring and developing project team members within the supply chain function, across the energy domain and to better delivery complex transformation initiatives.

• Partnering with ProServe Sales in identifying future supply chain roadmaps and accelerating customer innovation to increase business value through cloud adoption.

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

Basic Qualifications

• Master's degree in business, an Engineering field (preferably related to Energy Management) or Computer Science

• 5-10 years' experience across Energy, Supply Chain and Digital Solutions/Cloud development

• Extensive experience of managing complex multi-year projects or multi-stream programmes that have a large-scale business transformation impact and proven realisation of business benefits

• Project/programme management professional qualifications

• Experience of delivery in the Middle East

Preferred Qualifications

• AWS experience preferred, with proficiency in a wide range of AWS services and certifications (AWS Cloud Practitioner)

• Experience of hydrocarbon/electron supply chains in addition to materials supply chains

• Experience of core supply chain infrastructure set-up (supply chain strategy) as well as supply chain operations

• Proven consulting experience in taking projects from ideation, development of the business case, project/programme design, delivery and value realisation

• Experience of managing technical solution implementations and a base understanding of technology and architecture best practice to ensure effective hand-off and solutioning with technical consultants

• Languages: Arabic

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution programmes that transform core processes in our customers businesses. An experienced programme manager you will assume end-to-end responsibility for the delivery of complex programmes at scale proactively identifying and managing both business and technical risks resolving issues escalating when appropriate and driving projects to successful completion while exceeding customer expectations.
In this role you will combine domain understanding of the energy industry programme delivery and the technical understanding to drive successful implementations of AWS-based solutions for our customers. You will bridge business requirements with technical solutions facilitating technical discussions and ensuring alignment back to customer outcomes and value drivers. Applying AWS frameworks and mechanisms such as Working Backwards Well-Architected and Cloud Adoption Framework while demonstrating business and technical credibility across diverse stakeholders you will help our delivery teams to distill customer needs into clear technical requirements decompose complex problems and make informed trade-off decisions considering performance scalability security and business impact.
This specific role is focused on assisting our energy customers to transform and digitise their supply chain operations both in capital project and operations phases impacting capital expenditures P&L and supporting downstream processes. Specifically you will:
Define and develop the supply chain direction for AWS customers and internal AWS teams designing building optimizing transforming and migrating applications software and services on the AWS platform
Structure and guide our customers through their transformation journey collaborating widely with business stakeholders to understand supply chain requirements and opportunities and translate them into technical solutions
Build deep relationships with senior supply chain and IT customers to enable them to leverage the cloud effectively to rapidly build supply chain solutions
Act as the focal point and champion for key AWS supply chain services and offerings including AWS Supply Chain Supply Chain Command Center (SC3) and Warehouse Automation and Optimization (WAO)
Participate in architectural discussions to help design and architect scalable data solutions on AWS to integrate multiple supply chain systems including WMS TMS ERP and IoT devices
You will be expected to achieve and maintain relevant AWS certifications and continue to develop your domain-specific expertise that will allow you to effectively communicate the benefits of AWS in the customers business and technical context.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices which cover a variety of solutions technologies and industries.
Key job responsibilities
As an Engagement Manager (Business Transformation Energy Supply Chain) in our Energy & Utilities practice you will be responsible for:
Designing and delivering business transformation programmes and projects using digital technology on the AWS Cloud
Leading supply chain conversations within Energy customers to identify opportunities to transform end to end business processes of our customers
Supporting the business to think about their problems in an Amazonian and innovative way driving business outcomes
Leveraging comprehensive knowledge of supply chain the energy industry and AWS services architectures and best practices to guide technical decisions and strategic planning
Leading complex team of customer AWS and partners
Building deep strategic relationships with senior business and technical customers and acting as a trusted advisor within the supply chain function
Mentoring and developing project team members within the supply chain function across the energy domain and to better delivery complex transformation initiatives.
Partnering with ProServe Sales in identifying future supply chain roadmaps and accelerating customer innovation to increase business value through cloud adoption.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.
Masters degree in business an Engineering field (preferably related to Energy Management) or Computer Science
5-10 years experience across Energy Supply Chain and Digital Solutions/Cloud development
Extensive experience of managing complex multi-year projects or multi-stream programmes that have a large-scale business transformation impact and proven realisation of business benefits
Project/programme management professional qualifications
Experience of delivery in the Middle East
AWS experience preferred with proficiency in a wide range of AWS services and certifications (AWS Cloud Practitioner)
Experience of hydrocarbon/electron supply chains in addition to materials supply chains
Experience of core supply chain infrastructure set-up (supply chain strategy) as well as supply chain operations
Proven consulting experience in taking projects from ideation development of the business case project/programme design delivery and value realisation
Experience of managing technical solution implementations and a base understanding of technology and architecture best practice to ensure effective hand-off and solutioning with technical consultants
Languages: Arabic
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Required Experience:

Manager

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About The Role

Pontoon is hiring an Engagement Coordinator who reports to the Team Lead or Program Manager of the MSP.

What You'll Be Doing

This role manages the end-to-end 'contractor lifecycle' from offer acceptance through to onboarding, and all assignment changes in between (commonly known as HR Operations). In addition, this position serves as a contractor care function for inbound queries as well as a custodian for the Banks' policies and regulations - such as but not limited to background screening, tenure management and access provisioning.

About You Required experience

• 2+ years' experience in HR Operations – either on-site or via a staffing agency
• Onboarding
• Background screening
• Assignment Amendments
• Responding to HR Tickets
• Offboarding
• Working knowledge of relevant 3rd party employment regulations, HR checks / processes and passing annual audits

Desirable Experience

• Meet and exceed relevant SLA's with 'right first time' mindset and predictable results.
• VMS experience – Fieldglass, Beeline, Wand etc.
• HRIS experience – Oracle, Workday, SuccessFactors etc.
• Banking, Financial Services or other services-based MNC experience including knowledge or PRO work and processes

Skills

• Exceptional customer service, written/verbal communication and stakeholder management skills
• Intermediate MS Excel

Education / Qualifications

• Bachelor's degree, or higher

Why choose us?

It's an exciting time to be part of our team. We're proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You'll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That's why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that's what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That's what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge and expertise to grow together.

Make an impact where it matters most.

A journey to bring out the best in you

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organisation with multiple different roles, our application process can vary.

On our career site, you will find some of the key steps you can expect to guide you along the way.

As one of the world's largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer.

Posting date:

Job Id: l9VeH0nLI5GYPFcQBlDXAc/LsGJ/rhEXOqTPzEo+prDjDAaGB2fnSfyuq7jihMexyMp2OCG5G7T3uM0lPH8HeuwVCKHq2DwlGHXDV4aRQzFtkHi04g==

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Home Health Care Services

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Get notified about new Coordinator jobs in Dubai, Dubai, United Arab Emirates.

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We are recruiting an Engagement Manager for one of our clients based in Dubai.

About Our Client:

Our client is a globally recognized ecommerce organization known for its innovative approach and customer-centric operations. With a strong presence across international markets, the company offers a dynamic and fast-paced work environment focused on technology-driven solutions. It plays a key role in redefining how products are accessed, purchased, and delivered, and continues to lead the industry in supply chain excellence, digital transformation, and operational efficiency.

Key Responsibilities:

• Manage social responsibility initiatives, ensuring suppliers, service providers, and vendors across the region have the necessary understanding, skills, and tools to proactively identify and address risks affecting workers and communities.
• Identify and escalate existing or emerging risks and opportunities, recommending program interventions and solutions tailored to the specific risk landscape.
• Engage with various business units to understand their needs, identify gaps, assess risks, and implement appropriate strategies.
• Facilitate discussions with internal teams and external stakeholders to design and pilot regional risk management mechanisms and strategies.
• Initiate and lead assessments, investigations, partnership discussions, including negotiations and contract development. Oversee the implementation of improvement programs.
• Explore and develop targeted programs focused on key areas such as:

• Worker voice
• Responsible recruitment
• Fair wages
• Health and safety
• Prevention of forced labour

Requirements:

• Bachelor's degree in Project Management, Sustainability, Social Work, or Business Administration.
• 8+ years of experience in human rights or ethical/responsible sourcing within global supply chains and/or operations.
• 8+ years of experience managing cross-functional projects.
• Proven experience in developing strategies, managing end-to-end project delivery, and presenting outcomes to senior leadership.

Preferred:

• Experience working on or a demonstrated passion for topics such as forced labor, human trafficking, modern slavery, human rights, labor rights, multi-stakeholder initiatives, international development, labor rights training, or social responsibility.
• Experience working in an international context.
• Experience collaborating with external stakeholders such as NGOs, investors, and government bodies.

Benefits:

• Competitive Salary
• Employee Benefits as per the UAE Labour Law

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Overview

Join to apply for the Engagement Associate role at Sana

We're on a mission to revolutionize how humans access knowledge through artificial intelligence. Throughout history, breakthroughs in knowledge sharing—from the Library of Alexandria to the printing press to Google—have been pivotal drivers of human progress. Today, as the volume of human knowledge grows exponentially, making it accessible and actionable remains one of humanity's most critical challenges. We're building a future where knowledge isn't just more accessible—it's a catalyst for achieving the previously impossible.

If all of this sounds exciting, you’re in the right place.

About The Role

We believe that everything starts with learning. And that by changing the way the world learns, we can change the world for the better. If that’s a mission that excites you, you’ll be in great company at Sana. Join our Stockholm team as an Engagement Associate and work alongside a team of highly motivated people from previous workplaces such as Google AI, Spotify, BCG, and McKinsey. Our Impact team is known for its adaptability, entrepreneurial spirit, and relentless pursuit of excellence, embodying our core belief that learning is the foundation of all meaningful change.

In the Impact team, we work very closely with the companies who choose Sana. Together we problem solve, design solutions and implement them to drive change. Ultimately we measure ourselves through the impact we achieve through rolling out and adopting Sana. Our challenges are to continually learn and adapt to meet the unique needs of each company and team, and implement the creative solutions that make us proud of what we have achieved. While doing so we define what the future Sana's customer success, solution engineering and deployments teams will look like. By scaling this team, we create a significant impact on how people learn, across every industry, and across the globe.

What Will Help You Thrive

• Are naturally curious, always seeking to learn, and view every challenge as a growth opportunity.
• Possess grit and determination, allowing you to weather setbacks and persist towards your goals.
• Are driven by excellence, striving for greatness in everything you do.
• Embody humbleness, always ready to learn from others and unafraid to admit when you're wrong.
• Are deeply committed to our mission of changing the way the world learns, and have a genuine passion for global business development.
• Possess an entrepreneurial spirit, with the mindset of a founder and the readiness to build our customer success team.
• Are impact-driven, motivated to make a difference and continuously push the limits of what's possible.

Benefits

• Help shape AI's future alongside brilliant minds from Notion, Dropbox, Slack, Databricks, Google, McKinsey, and BCG.
• Competitive salary complemented with a transparent and highly competitive options program.
• Swift professional growth in an evolving environment, supported by a culture of continuous feedback and mentorship from senior leaders.
• Work with talented teammates across 5+ countries, collaborate with customers globally and work in our offices in New York, London and Stockholm.
• Regular team gatherings and events (recently in Italy and South Africa).

Job details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Software Development

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Description
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.
Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you'll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities
As an experienced technology program/project manager, you will be responsible for:
- Leading and managing complex cloud migration and implementation projects
- Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
- Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
- Distilling customer needs into clear technical requirements and map them to business outcomes
- Decomposing complex technical problems into actionable, deliverable solutions
- Contributing to technical documentation and define documentation standards
About the team
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- 5+ years of experience in cloud computing.
-10+ years in project management of technical programs
-5+ years of experience in consulting and working with enterprise customers
-5+ years of experience with customer cloud transformation activities to ensure successful delivery of solutions
-Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
Preferred Qualifications
- AWS experience preferred
- Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate
- Strong understanding of AWS services, architectures, and best practices
- Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework
- Proven ability to establish technical credibility with engineering teams and senior technical decision-makers
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.