241 Employee Relations jobs in Abu Dhabi

Description and responsibilities for the role are as follows:

• Assist and support management and the leadership team with handling and resolving Human Resources issues.
• Assist employees with internal and external transfer requests and procedures.
• Monitor and assist managers/supervisors with hiring processes and issues.
• Coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification.
• Maintain applicant flow, drug screen orientation, and transfer request logs.
• Create and maintain new hire and personnel files and enter them into Human Resources Information Systems.
• Assist with orientation of new employees.
• Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards.
• Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9s).
• Support processing and maintenance of payroll records in accordance with policies and procedures as necessary.
• Inform Human Resources management of issues related to employee relations within the division or property.
• Create and maintain filing systems.
• Generate Human Resources data reports as necessary.
• Answer phone calls and record messages.
• Create and type office correspondence using computer.
• Serve as Human Resources subject matter expert and participate on project teams.
• Train new hires on Human Resources processes, programs, policies, information systems, etc.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

المهام و المسؤوليات

• إعداد وتنفيذ السياسات والإجراءات والتوجيهات للعلاقات الاستراتيجية بما يضمن توافقها مع استراتيجية الديوان وأفضل الممارسات.
• تنفيذ استراتيجيات وأنظمة وعمليات إدارة الشراكات والعلاقات لدعم الديوان في تعزيز العلاقات الاستراتيجية مع الجهات المعنية.
• تخطيط وتنفيذ الفعاليات الخاصة بأصحاب المصلحة وغيرهم من الجهات المعنية بما في ذلك على سبيل المثال لا الحصر التصميم وإعداد النصوص المقترحة المناسبة والطباعة وإرسال الدعوات البريدية وكافة التفاصيل المرتبطة بها.
• التنسيق مع مكتب الاستقبال لتنظيم المكالمات الودية من قبل المسؤولين الحكوميين رفيعي المستوى والسفراء وغيرهم من ضيوف كبار الشخصيات من خلال اتباع إرشادات البروتوكول.
• تنسيق الترتيبات الخاصة بالواجبات الاحتفالية التي تقوم بها الإدارة العليا للديوان.
• التنسيق مع القنصليات بشأن الأحداث التي يستضيفها السفير أو الديوان أو قد يحضرها في نطاق مناطق قنصلية معينة بما في ذلك المساعدة في تصميم وصياغة الرسائل وطباعة الدعوات وإرسالها بالبريد.
• التنسيق مع الوحدات التنظيمية للديوان لمتابعة مذكرة التفاهم وبنودها لضمان حسن تنفيذها.
• ترتيب الزيارات المتبادلة بين الديوان وأصحاب المصلحة والجهات الأخرى ذات الصلة مع مراعاة تطبيق قواعد البروتوكول.

المتطلبات

المؤهلات العلمية:

بكالوريوس في العلاقات الدولية أو في مجال ذي صلة.

الخبرة المهنية:

خبرة 4-6 سنوات في مجال العلاقات العامة وأصحاب المصلحة وإدارة العلاقات.

مستوى اللغة:

إجادة اللغتين العربية والإنجليزية

Role overview and application context are provided by the original description. This section summarizes the responsibilities and qualifications as described.

Proper description of the Media Relations & Outreach Specialist role is to build and maintain relationships with key media contacts and secure positive media coverage for quick PR projects. You'll be a proactive networker, a skilled communicator, and a strategic thinker.

• Build and maintain relationships with journalists, bloggers, and influencers
• Proactively pitch stories and secure interviews for senior stakeholders
• Respond to media inquiries promptly and professionally
• Develop and execute media outreach strategies for each project
• Monitor media coverage and identify opportunities for positive press
• Manage media lists and databases
• Prepare senior stakeholders for media interviews and appearances
• Track and analyze media coverage to measure the effectiveness of outreach efforts

• Media Relations Experience: Proven experience working with journalists, bloggers, and influencers
• Strong Communication Skills: Excellent written and verbal communication skills, with the ability to build rapport and establish trust
• Networking Skills: Ability to build and maintain relationships with a wide range of contacts
• Strategic Thinking: Ability to develop and execute effective media outreach strategies
• Knowledge of Media Landscape: Understanding of the media landscape and how to effectively pitch stories
• Crisis Communication Experience beneficial: Experience handling negative press or crisis situations is a plus

Our vision is for Burson to be the leading 'academy company' for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today's leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success.

At Burson, we're an agency of learn-it-alls. We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That's why it's imperative for us to hire extraordinarily talented people of all backgrounds and identities. Your unique point of view—your talent—is what makes you a #BursonPerson, and it's how we deliver exceptional results for our clients, together.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

When you click the "Submit Application" button below, this will send any information you add below to Burson. Before you do this, please read our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and how you can update or remove it.

• Entry level

• Full-time

• Marketing, Public Relations, and Writing/Editing
• Industries: Public Relations and Communications Services

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Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained and accessible to individuals with disabilities.

Respond to questions, requests and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files and information. Ensure accurate maintenance of all employee records and files (e.g. interview documents, I-9s).

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.

Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

We are an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and our greatest strength lies in the rich blend of culture, talent and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status or other basis protected by applicable law.

Location: Abu Dhabi, UAE

Department: Customer Relations

Reports To: Director of Customer Relations

Position Type: Full-Time

With a strong commitment to customer satisfaction and continuous improvement, we are seeking a Customer Relations Manager to join our team and lead efforts in building and maintaining strong customer relationships.

Job Summary: As a Customer Relations Manager , you will play a pivotal role in enhancing the overall customer experience by managing and strengthening relationships with our clients. You will be responsible for understanding customer needs, resolving issues, and ensuring customer satisfaction while collaborating with various departments to drive improvements in our products and services.

1. Customer Engagement: Proactively engage with customers to understand their needs, expectations, and concerns. Build and maintain strong, long-lasting customer relationships.
2. Issue Resolution: Address customer inquiries, complaints, and issues promptly and professionally. Work closely with the customer support team to ensure timely resolution.
3. Customer Feedback: Collect and analyze customer feedback to identify trends and areas for improvement. Share insights with relevant departments for product and service enhancement.
4. Customer Advocacy: Identify and nurture customer advocates who can provide testimonials, referrals, and case studies to showcase our company's success stories.
5. Cross-Functional Collaboration: Collaborate with sales, marketing, product development, and other departments to align customer needs with business strategies and initiatives.
6. Customer Training: Develop and implement customer training programs to ensure customers maximize the value of our products/services.
7. Data Management: Maintain accurate customer records and interactions in the CRM system. Utilize data to create reports and dashboards for management and performance tracking.
8. Customer Retention: Develop and execute customer retention strategies, including loyalty programs and customer appreciation events.
9. Market Intelligence: Stay updated on industry trends and competitive offerings to provide insights that can help shape our customer relations strategies.

• Bachelor's degree in business, marketing, or a related field. Master's degree is a plus.
• Proven experience (4+ years) in customer relations or a similar role.
• Exceptional communication and interpersonal skills.
• Strong problem-solving and conflict resolution abilities.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Customer-centric mindset and a passion for delivering outstanding customer experiences.

• Competitive salary and performance-based bonuses.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Professional development and training opportunities.
• Friendly and collaborative work environment.

How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications.

Overview

Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a premier destination for those seeking a blend of sophistication, comfort, and personalized service.

Key Features:

Stunning Waterfront Setting: Enjoy breathtaking views of the marina and the Abu Dhabi skyline from the comfort of our well-appointed rooms and suites. The strategic location allows guests to immerse themselves in the vibrant atmosphere of the city.

Our accommodations are designed to provide the utmost comfort and style. Each room and suite is meticulously furnished with modern amenities, ensuring a relaxing and enjoyable stay for every guest.

World-Class Dining: Indulge your palate with a diverse array of culinary delights at our on-site restaurants. From international cuisines to local flavors, our chefs craft exquisite dishes that cater to every taste.

State-of-the-Art Facilities: Whether you're here for business or leisure, Rixos Marina Abu Dhabi offers a range of facilities to meet your needs. Our conference and event spaces are equipped with cutting-edge technology, while our wellness facilities provide a rejuvenating experience.

Exceptional Service: At Rixos Marina Abu Dhabi, we take pride in delivering personalized and attentive service. Our dedicated staff is committed to ensuring that every guest's stay is memorable and exceeds expectations.

Position Summary: Rixos Properties is seeking a dynamic Guest Relations Manager to lead the guest relations team in delivering personalized and memorable guest experiences. This role manages VIP services, handles guest feedback, and ensures guest satisfaction at all touchpoints.

Key Responsibilities:

• VIP Services: Manage VIP arrivals, departures, and special requests.
• Guest Interaction: Address guest concerns and resolve issues promptly.
• Team Leadership: Supervise and train guest relations team members.
• Reporting: Monitor guest satisfaction scores and feedback trends.
• Brand Standards: Ensure service delivery aligns with brand expectations.

Sustainability: Commit to and maintain sustainable practices by enhancing resource efficiency, minimizing waste, and promoting eco-friendly, social, and ethical initiatives. Align with the hotel's broader ESG (Environmental, Social, and Governance) and CSR (Corporate Social Responsibility) objectives to drive positive impact across all pillars of sustainability.

Compliance and Standards: Ensure full compliance with local legal requirements, international standards, health and safety regulations, company policies, ISO standards, and industry best practices. Continuously review and update operational processes to ensure alignment with evolving legal and regulatory requirements.

Food Safety & Hygiene: Ensure full compliance with food safety and hygiene regulations by overseeing proper purchasing, storage, handling, maintenance, communication, and preparation practices across all departments.

Skills:

• Degree in Hospitality Management or related field.
• Minimum 3 years in guest relations or front office management.
• Excellent interpersonal and communication skills.
• Proficiency in hospitality software systems.

• Competitive Salary and Compensation: Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.
• Training and Development Opportunities: Access to training programs and development opportunities to enhance skills and advance within the company.
• Opportunities for career growth and advancement within the Rixos Hotels group.
• Health and Wellness Benefits: Comprehensive health insurance coverage.
• Employee Recognition Programs: Recognition programs to acknowledge and reward outstanding performance and dedication.
• Work-Life Balance: Policies and practices that promote a healthy work-life balance, including flexible scheduling where possible.
• Uniforms and Dress Code: Provision of uniforms or dress code guidelines for a professional and cohesive appearance.
• Social Events and Activities: Participation in social events, team-building activities, and employee gatherings to foster a positive work culture.
• Transportation Services: Transportation services.
• Employee Wellness Programs: Wellness programs, such as fitness classes or gym access, to promote a healthy lifestyle.

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Job Brief:

Responsible for carrying out operational and tactical IR activities. Serve as a point of contact with buy and sell-side analysts and investors. Involvement with institutional investors and assist in analysis of the company share register to highlight major regional shifts and track active funds.

Your Responsibilities:

• Primary point of contact with buy and sell side analysts and investors
• Assist in analysis of sell side financial models and assess broker reports / market opinion on the company and the industry and use this information towards making recommendations and formulating the IR and business strategy
• Act as a POC for shareholders inquiries
• Understands local compliance regulations for listed companies and is familiar with applicable corporate governance requirements
• Assist with preparing corporate presentations and any IR communication materials with investors
• Prepare quarterly financial releases
• Responsible for overseeing and managing quarterly earnings and conference calls
• Assist in duct research and analysis of peers , sectors and markets
• Monitor market performance and undertake feedback & perception studies
• Assist with analysis of capital markets data
• Analyze and present financial trends, competitor behavior, shareholder issues, and anything else that could impact the business
• Must be able to perform in a high-pressure environment, and be able to meet tight deadlines

Your Qualifications

• Bachelor’s Degree from a reputable university in one of four disciplines: economics, business administration, finance or accounting
• MBA an advantage
• Minimum 2 to 5 years’ experience, preferably in an investment firm
• Background in valuation and modelling

Your Proficiencies

• Strong analytical and mathematical skills
• Advanced knowledge in Microsoft Excel
• Bilingual (Arabic & English)

Company: Abu Dhabi Accountability Authority

Job Objective

Carry out the day to day employee relations activities within Abu Dhabi Accountability Authority (ADAA) including but not limited to employee services, administration, medical insurance, employee data management, attendance management, onboarding, offboarding and Human Resources Information Systems (HRIS) in accordance with the Human Resources (HR) strategies, policy, procedures and UAE labour laws.

Key Responsibilities/Duties

• Contribute to the development, implementation, and update of the section related policy, procedures manual, delegation of authority, systems user manuals and standard forms, and ensure alignment with ADAA’s overall policies and procedures.
• Contribute to the development, implementation, and update of the sections’ strategic, budget and procurement, and operational plans ensuring alignment with the department and sector strategy and objectives, and ADAA’s mission and vision.
• Assist in the development of the section Key Performance Indicators (KPIs) and ensure to meet individual KPIs to improve efficiency and effectiveness.

• Review and update the employee relations related policies and procedures in accordance with ADAA Human Resources Regulation to ensure alignment and validity of information.
• Review, update, and maintain the employee handbook, and ensure alignment with HR policies and procedures as well as the UAE labour law.
• Conduct awareness campaigns related to updates on HR regulations and bylaws in collaboration with relevant stakeholders to spread employee awareness and ensure compliance with HR policies and procedures and the UAE labor laws.
• Monitor attendance system and generate employees’ attendance report to capture attendance trend and undue absence from office for corrective actions in order to improve productivity of employees within the Authority.
• Maintain, monitor and update employee medical insurance including addition of new employees and dependents and deletion of terminated/resigned employees and dependents and ensure validity and accuracy of information.

• Coordinate, prepare and process pre-employment documentation such as employment contract, employment visas, requisition of IT assets and other requirements for the role and ensure completeness of documents and information prior to employee onboarding.
• Conduct new employee induction/orientation to provide new joiners with an overview of ADAA’s objectives, functions, work environment, policies, and procedures whilst ensuring effective delivery of a unified message across all levels within the organization and foster positive attitude toward ADAA’s goals.

• Develop, maintain, archive and update employee database such as personal information and any other data related to employee in accordance with HR policies and procedures to ensure accuracy, validity and availability of information.
• Conduct periodic reconciliation of HR related records to ensure completeness, validity and accuracy of information.

• Implement employee engagement, retention and happiness programs and initiatives to achieve a culture of excellence and high employee engagement in line with the HR strategies.
• Administer “Employee Engagement Survey” in coordination with ADAA’s organisational units and analyse results to measure employees’ satisfaction and assess areas of improvement.

• Handle employee grievances and disciplinary issues, provide recommendation for corrective actions in accordance with the disciplinary procedures of ADAA.
• Respond to employee relations inquiries, investigations, corrective actions, and related activities ensuring alignment with the HR policies and procedures, and legal frameworks.

• Conduct exit interviews for employees leaving the authority and prepare attrition report for submission to management.
• Guide employees in completing required end of service documentation e.g., exit clearance and ensure that the documentation is processed with the relevant section.
• Process cancellation of employment visa and repatriation documents as per HR policies and procedures.

• Ensure completion of required trainings and certification programs in order to keep current with job requirements and ensure continuous performance improvements.
• Obtain timely performance review assessments for midyear and annual performance review and ensure to meet the set KPIs.
• Keep current with updated information relevant to the role to ensure standard performance level is achieved.
• Contribute to knowledge dissemination/sharing to build internal capabilities of the team and maximize their effective performance.
• Contribute to the development of UAE National employees in line with the objectives of the Authority and its Emiratization strategy.

• Ensure adherence and compliance with all ADAA corporate policies, procedures and guidelines (HR, IT, Procurement, Finance, Health and Safety, etc.).
• Prepare section’s related correspondence such as e-mails, memos, and letters to ensure professionalism, completeness and accuracy of information.
• Retain, document, preserve, and archive section’s related physical and electronic records in accordance with relevant policies and procedures.
• Respond to any section related queries and provide required support to relevant ADAA’s organizational units and employees as and when required.
• Utilize relevant technologies used within ADAA in order to optimize work efficiency.
• Demonstrate compliance with ADAA’s values, Code of Business Conduct and ethics at all times to support the establishment of a value driven culture within the Authority.
• Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.
• Contribute to the preparation and submission of timely and accurate statements and reports to meet department requirements, and quality standards.
• Co-operate in the implementation of the relevant health and safety legislation, policies and procedures, in the performance of duties.

• The level of performance should reflect the academic qualification, type of courses in the field of specialization, employee job level, and the level of productivity.
• The academic and professional certificates required and approved by ADAA should be acquired within the period specified and based on the employee’s Individual Development Plan.
• Perform the task and responsibilities independently unless an approval or directive was obtained to delegate the task to other employees in case of incapability to perform the tasks and responsibilities.
• Ensure teamwork, collaboration, and dedication in performing duties.

Requirements

• Bachelor’s degree in relevant field.
• Professional Certifications:
• Project Management Professional (PMP)
• Chartered Institute of Personnel and Development (CIPD) Level 3 Foundation Certificate in People Practice
• Society for Human Resource Management Certified Professional (SHRM CP) or equivalent
• Professional Experience:
• 4 - 6 years of relevant experience in dealing with government related support and clerical activities.
• Preferred: Relevant experience in a reputed Firm in personnel management and handling the related aspects of support services activities. Experience in government relations procedures or public relations.

Overview

Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a premier destination for those seeking a blend of sophistication, comfort, and personalized service.

Key Features:

Stunning Waterfront Setting:

Enjoy breathtaking views of the marina and the Abu Dhabi skyline from the comfort of our well-appointed rooms and suites. The strategic location allows guests to immerse themselves in the vibrant atmosphere of the city.

Our accommodations are designed to provide the utmost comfort and style. Each room and suite is meticulously furnished with modern amenities, ensuring a relaxing and enjoyable stay for every guest.

World-Class Dining:

Indulge your palate with a diverse array of culinary delights at our on-site restaurants. From international cuisines to local flavors, our chefs craft exquisite dishes that cater to every taste.

State-of-the-Art Facilities:

Whether you're here for business or leisure, Rixos Marina Abu Dhabi offers a range of facilities to meet your needs. Our conference and event spaces are equipped with cutting-edge technology, while our wellness facilities provide a rejuvenating experience.

Exceptional Service:

At Rixos Marina Abu Dhabi, we take pride in delivering personalized and attentive service. Our dedicated staff is committed to ensuring that every guest's stay is memorable and exceeds expectations.

MAIN DUTIES AND RESPONSIBILITIES:

• Prepare for daily VIP arrivals in terms of room allocation, amenities and special requests of Guests.
• Keep Mis-en-place ready for VIP arrival (Reg.-cards, room keys, welcome drink).
• Register and process check in/out for all VIP guests efficiently and professionally.
• Escort VIP guests to their rooms.
• Update guest information into the computer after a complete check in.
• Accountable for cashiering duties, foreign exchange transactions, night audit tasks and settlement upon Guests’ departure.
• Handle walk-in counter reservations at all times and process call-in reservations when the room reservations section is closed.
• Provide friendly and courteous service to guests and respond promptly to all requests and inquiries at all times.
• Resolve guests complaints/requests and liaise with the department concerned to ensure immediate follow up.
• Handle issuance of guest room key cards and ensure effective control for guest security.
• Ensure that all messages, mails and packages are delivered to the guest room.
• Assist at the Information counter, Foreign Exchange and Business Centre, as and when assigned.
• Have knowledge of the hotel rate codes, packages, segmentation, discounts and how to handle each.
• Maintain continuous contact with hotel guests to ensure that any problem or complaint are handled efficiently & courteously.
• Follow up with Bell desk regards shuttle Bus.
• Daily courteous calls to VIP rooms, and to other guests as well.
• Report any unusual occurrences or requests to the manager.
• Be aware of the hotel accident prevention policies.
• Ensure the cleanliness and neatness of front office area.
• Review log book, verify outstanding and follow up on pending tasks. Identify any special assignments for the day.
• Check hotel situation, occupancy, functions, groups, VIPs.
• Re-announce VIP rooms to Housekeeping and F&B departments.
• Check if all departure details for the day have been taken, as well as for the next day.
• Arrange bouquets, cakes and cards for guest anniversaries and birthdays.
• Check VIP rooms after amenities are placed.
• Coordinate with the lobby manager regarding arrival & departure transport arrangements for the day.
• File daily guest relations report and documents systematically.
• At the end of the shift, communicate all information needed for the next shift to run smoothly.
• Coordinate with Front Office, Housekeeping, F&B and with the General Manager regarding MIPs and VIPs.
• Review guest comments daily and take direct action when necessary to improve experience.
• Effectively handle all guest complaints concerning the Front Office in coordination with the Front Office Manager, taking corrective action to prevent recurrence and convert the guest into a repeat customer. Coordinate proper actions with other departments and inform the General Manager where necessary.

University Degree in Hotel Management, fresher or a minimum of 1 year experience in a similar role in a 5-star hotel.

Must speak German Language

• Competitive Salary and Compensation:
  • Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.
• Training and Development Opportunities:
  • Access to training programs and development opportunities to enhance skills and advance within the company.
• Opportunities for career growth and advancement within the Rixos Hotels group.
• Health and Wellness Benefits:
  • Comprehensive health insurance coverage.
• Employee Recognition Programs:
  • Recognition programs to acknowledge and reward outstanding performance and dedication.
• Work-Life Balance:
  • Policies and practices that promote a healthy work-life balance, including flexible scheduling where possible.
• Uniforms and Dress Code:
  • Provision of uniforms or dress code guidelines for a professional and cohesive appearance.
• Social Events and Activities:
  • Participation in social events, team-building activities, and employee gatherings to foster a positive work culture.
• Transportation Services:
  • Transportation services.
• Employee Wellness Programs:
  • Wellness programs, such as fitness classes or gym access, to promote a healthy lifestyle.