What Jobs are available for Employee Relations in Dubai?
Showing 70 Employee Relations jobs in Dubai
Guest Relations Agent
Dubai, Dubai
Marriott
Posted 1 day ago
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** The Dubai EDITION, Dubai Fountain Street, Downtown Dubai, Dubai, United Arab Emirates, United Arab Emirates, 11788VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Activate room keys using electronic key machine and reissue new room keys to guests as necessary. Communicate to appropriate staff that there are guests that are waiting for an available room. Advise guest of any messages received for them and send to room if required. Accommodate requests for room changes when possible. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Tag, store, and retrieve luggage from luggage storage, providing guests with proper claim tickets for their luggage. Identify and explain room features to guests. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Arrange transportation for guests/visitors. Respond to all guest needs/requests.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak to guests and co-workers using clear, appropriate and professional language. Support all co-workers and treat them with dignity and respect. Partner with and assist others to promote an environment of teamwork and achieve common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move up and down a ladder. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act - polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations - breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** The Dubai EDITION, Dubai Fountain Street, Downtown Dubai, Dubai, United Arab Emirates, United Arab Emirates, 11788VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Activate room keys using electronic key machine and reissue new room keys to guests as necessary. Communicate to appropriate staff that there are guests that are waiting for an available room. Advise guest of any messages received for them and send to room if required. Accommodate requests for room changes when possible. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Tag, store, and retrieve luggage from luggage storage, providing guests with proper claim tickets for their luggage. Identify and explain room features to guests. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Arrange transportation for guests/visitors. Respond to all guest needs/requests.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak to guests and co-workers using clear, appropriate and professional language. Support all co-workers and treat them with dignity and respect. Partner with and assist others to promote an environment of teamwork and achieve common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move up and down a ladder. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act - polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations - breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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This advertiser has chosen not to accept applicants from your region.
0
Guest Relations Agent
Dubai, Dubai
Marriott
Posted 7 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Jumeirah Beach Resort, Al Mamsha Road, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Jumeirah Beach Resort, Al Mamsha Road, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
1
Guest Relations Supervisor
Dubai, Dubai
Marriott
Posted 10 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** The Dubai EDITION, Dubai Fountain Street, Downtown Dubai, Dubai, United Arab Emirates, United Arab Emirates, 11788VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify and adjust billing. Operate telephone switchboard station. Monitor busy or unanswered lines, check back with callers on hold to update status, take messages. Activate and deactivate guest room message lights. Transfer guests with internet access issues to internet service provider's customer support line. Assist callers with credit card, calling card, long distance, collect, overseas, and person to person calls. Log guest requests, incidents, adjustments and comment cards into computer to allow for proper tracking and documentation. Supply guests with directions and property information.
Assist management in training, scheduling, evaluating, motivating and coaching employees; serve as a department role model. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare/review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals. Ensure adherence to quality standards. Enter and locate information using computers/ POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act - polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations - breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** The Dubai EDITION, Dubai Fountain Street, Downtown Dubai, Dubai, United Arab Emirates, United Arab Emirates, 11788VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify and adjust billing. Operate telephone switchboard station. Monitor busy or unanswered lines, check back with callers on hold to update status, take messages. Activate and deactivate guest room message lights. Transfer guests with internet access issues to internet service provider's customer support line. Assist callers with credit card, calling card, long distance, collect, overseas, and person to person calls. Log guest requests, incidents, adjustments and comment cards into computer to allow for proper tracking and documentation. Supply guests with directions and property information.
Assist management in training, scheduling, evaluating, motivating and coaching employees; serve as a department role model. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare/review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals. Ensure adherence to quality standards. Enter and locate information using computers/ POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act - polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations - breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
2
Guest Relations Officer
Dubai, Dubai
Hyatt
Posted 10 days ago
Job Viewed
Job Description
**Description:**
You will be responsible to provide an excellent and consistent level of service to your guests at the time of arrival.
The Guest Relations Officer is responsible to assist the Front Office team in managing the guest relations department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Guest Relations operation and administration.
**Qualifications:**
Diploma/ qualification in Hospitality or Tourism Management
Minimum 2 years of work experience as Guest Relations in a hotel.
Well-developed communication and customer relations skills.
**Primary Location:** AE-DU-Dubai
**Organization:** Grand Hyatt Dubai
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** DUB
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
You will be responsible to provide an excellent and consistent level of service to your guests at the time of arrival.
The Guest Relations Officer is responsible to assist the Front Office team in managing the guest relations department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Guest Relations operation and administration.
**Qualifications:**
Diploma/ qualification in Hospitality or Tourism Management
Minimum 2 years of work experience as Guest Relations in a hotel.
Well-developed communication and customer relations skills.
**Primary Location:** AE-DU-Dubai
**Organization:** Grand Hyatt Dubai
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** DUB
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
3
Guest Relations Agent
Dubai, Dubai
Marriott
Posted 10 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Bvlgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates, 72223VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Bvlgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates, 72223VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
4
Guest Relations Executive
Dubai, Dubai
Hyatt
Posted 10 days ago
Job Viewed
Job Description
**Description:**
At Hyatt Centric Jumeirah Dubai, we are a lifestyle hotel designed for the curious traveler who seeks authentic local experiences. Located in the vibrant neighborhood of Jumeirah 1, we connect our guests to the heart of the city. Our team members are bold, personable, and passionate about delivering service that's fresh, dynamic, and centered around our guests' stories.
As Guest Relations Executive, you will support the Front Office leadership in delivering personalized and engaging guest experiences. You will oversee VIP arrivals, manage guest preferences, and ensure seamless communication between departments to enhance satisfaction. You'll be the face of the hotel for many of our guests-and we're looking for someone who is culturally savvy, proactive, and warm.
+ Ensure every guest, especially VIPs and long-stay guests, receives attentive and thoughtful service throughout their stay.
+ Supervise daily Guest Relations operations, ensuring Hyatt Centric brand standards are consistently met.
+ Respond swiftly and professionally to guest feedback and concerns, turning challenges into positive experiences.
+ Maintain up-to-date guest profiles, preferences, and history using Opera or similar PMS.
+ Collaborate with Housekeeping, F&B, and other teams to curate memorable touches for special occasions.
+ Lead by example and support the development of the Guest Relations team through coaching and training.
+ Liaise with Marketing or Concierge to promote hotel experiences and local discoveries to guests.
+ Represent the hotel at daily briefings and guest satisfaction meetings.
**Qualifications:**
**Qualifications & Experience:**
+ Minimum 2-3 years of Front Office or Guest Relations experience in an upscale hotel environment.
+ Previous leadership or supervisory experience preferred.
+ Hospitality degree or diploma is an asset.
+ Strong understanding of luxury service standards and guest experience best practices.
+ Friendly, confident, and approachable personality with a high degree of emotional intelligence.
+ Strong problem-solving and communication skills.
+ Excellent grooming and a polished, professional appearance.
+ Detail-oriented with a strong sense of initiative.
+ Comfortable working in a multicultural environment and with diverse guest profiles.
+ **Fluency in English** (spoken and written) is essential.
+ **Proficiency in at least one of the following languages is required:** **Russian, German, or Spanish.**
+ Additional language skills are a plus
**Primary Location:** AE-DU-Dubai
**Organization:** Hyatt Centric Jumeirah Dubai
**Job Level:** Full-time
**Job:** Guest Services
**Req ID:** DUB
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
At Hyatt Centric Jumeirah Dubai, we are a lifestyle hotel designed for the curious traveler who seeks authentic local experiences. Located in the vibrant neighborhood of Jumeirah 1, we connect our guests to the heart of the city. Our team members are bold, personable, and passionate about delivering service that's fresh, dynamic, and centered around our guests' stories.
As Guest Relations Executive, you will support the Front Office leadership in delivering personalized and engaging guest experiences. You will oversee VIP arrivals, manage guest preferences, and ensure seamless communication between departments to enhance satisfaction. You'll be the face of the hotel for many of our guests-and we're looking for someone who is culturally savvy, proactive, and warm.
+ Ensure every guest, especially VIPs and long-stay guests, receives attentive and thoughtful service throughout their stay.
+ Supervise daily Guest Relations operations, ensuring Hyatt Centric brand standards are consistently met.
+ Respond swiftly and professionally to guest feedback and concerns, turning challenges into positive experiences.
+ Maintain up-to-date guest profiles, preferences, and history using Opera or similar PMS.
+ Collaborate with Housekeeping, F&B, and other teams to curate memorable touches for special occasions.
+ Lead by example and support the development of the Guest Relations team through coaching and training.
+ Liaise with Marketing or Concierge to promote hotel experiences and local discoveries to guests.
+ Represent the hotel at daily briefings and guest satisfaction meetings.
**Qualifications:**
**Qualifications & Experience:**
+ Minimum 2-3 years of Front Office or Guest Relations experience in an upscale hotel environment.
+ Previous leadership or supervisory experience preferred.
+ Hospitality degree or diploma is an asset.
+ Strong understanding of luxury service standards and guest experience best practices.
+ Friendly, confident, and approachable personality with a high degree of emotional intelligence.
+ Strong problem-solving and communication skills.
+ Excellent grooming and a polished, professional appearance.
+ Detail-oriented with a strong sense of initiative.
+ Comfortable working in a multicultural environment and with diverse guest profiles.
+ **Fluency in English** (spoken and written) is essential.
+ **Proficiency in at least one of the following languages is required:** **Russian, German, or Spanish.**
+ Additional language skills are a plus
**Primary Location:** AE-DU-Dubai
**Organization:** Hyatt Centric Jumeirah Dubai
**Job Level:** Full-time
**Job:** Guest Services
**Req ID:** DUB
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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5
Public Relations Officer
Dubai, Dubai
Independent Food Company
Posted today
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Job Description
Overview
Job Overview:
Under the guidance of the Government Relations Manager, the Government Relations Officer is responsible for delivering a full range of government, legal, and administrative support services. This role ensures the property's full compliance with UAE labor laws and regulatory requirements and plays a vital role in the smooth functioning of the Human Resources department. The position requires a proactive, well-informed professional who can effectively manage public relations processes and contribute positively to the organization’s work culture and legal standing.
Key Functions and Responsibilities- Process and manage all types of visas, including employment and residency visas for new and existing employees.
- Handle the issuance, renewal, and cancellation of trade licenses, labor cards, immigration cards, and other official permits.
- Process and renew vehicle registrations for all company-owned vehicles.
- Obtain permits for special promotions such as outdoor advertisements and event marketing.
- Renew PRO cards and manage immigration deposit boxes as required.
- Build and maintain strong working relationships with various government departments, ministries, and local authorities.
- Stay updated on changes to labor laws, immigration procedures, documentation formats, and other governmental regulations; proactively communicate updates to the HR team.
- Manage employee exit formalities, including visa cancellations, final settlements, and departure processing.
- Submit documentation to labor authorities related to visa cancellations, absconding cases, or sponsorship terminations.
- Coordinate closely with the Talent Resourcing Officer to ensure all government-related documentation is accurate and complete prior to submission.
- Conduct quarterly sponsorship audits and liaise with the Labor Office to reconcile employee sponsorship lists.
- Perform other relevant administrative and government-related duties as assigned by management.
- Regular attendance in conformance with the standards, which may be established by the company from time to time, is essential to the successful performance of this position.
- Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the organization.
- Bachelor’s degree from an accredited university
- Minimum of 5 years of experience in public/government relations within the Emirate of Dubai
- Fluency in English (spoken and written); knowledge of Arabic is an advantage
- Valid UAE driving license required
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6
Public Relations Manager
Dubai, Dubai
Coin Market Cap Ltd
Posted today
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Overview
As a Public Relations Manager at CoinMarketCap, you will play a pivotal role in shaping and communicating our brand’s narrative while actively monitoring and engaging with social media discussions about CoinMarketCap. You will work closely with media outlets, industry stakeholders, and internal teams to represent the voice of our users in all public relations strategies. Your deep understanding of our audience will guide your efforts in crafting compelling messages and managing our public image.
While Public Relations Manager at CMC generally work on various projects simultaneously, in this role one of the primary focus areas will be to ensure that our communications resonate with our target audience and effectively highlight the value of our offerings.
Responsibilities- Act as stewards of a brand's reputation by monitoring online platforms e.g. X & Reddit, addressing negative comments, and highlighting positive initiatives to maintain trust and credibility.
- Manage challenging situations transparently and quickly, providing factual information to avoid escalating issues and demonstrating a commitment to resolving problems.
- Craft compelling narratives that resonate with the audience, using a clear and consistent communication strategy to articulate the brand's core message.
- Manage relationships with internal and external stakeholders to ensure the seamless execution of campaign strategies.
- Oversee all public relations activities, including community inquiries and requests, to maintain a positive public image.
- Track, analyze, and report on PR results, providing comprehensive summaries and insights.
- 5-8 years of experience in public relations, preferably with an agency or in-house, collaborating with clients in sectors such as crypto, technology, consumer finance, financial services, venture capital, entertainment, or gaming.
- Solid understanding of DeFi, NFTs, and key blockchain protocols
- Demonstrated success in enhancing the brand’s reputation, managing challenging situation in the social media platform
- Established relationships with media outlets and influencers
- Ability to excel in a fast-paced, dynamic environment
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7
Guest Relations Officer
Dubai, Dubai
Iiqaf
Posted today
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Job Description
The IIQAF Group of Companies is a global leader in providing services in the hospitality, information technology, tourism, insurance, and health care industries.
Established in 1986, the company has grown to become a major player in the international market, with operations in the United Kingdom, Canada, Singapore, and the United Arab Emirates.
DescriptionWe are currently seeking a dedicated Guest Relations Officer to join IIQAF in Dubai. As a Guest Relations Officer, you will play a crucial role in ensuring exceptional guest experiences and maintaining positive relationships with our clientele. This position is vital to our company as you will be the first point of contact for guests, representing our brand and upholding our reputation in the hospitality industry. You will be involved in a variety of projects aimed at enhancing guest satisfaction and loyalty, ultimately contributing to the success of IIQAF.
Responsibilities- Welcome guests in a friendly and professional manner, providing assistance and information as needed.
- Handle guest inquiries, requests, and complaints promptly and effectively.
- Coordinate with other departments to ensure guest requests are fulfilled in a timely manner.
- Maintain a database of guest information and preferences to personalize their experience.
- Assist in organizing and implementing special events and promotions for guests.
- Monitor guest feedback and reviews to identify areas for improvement.
- Ensure all guest areas are clean, organized, and well-maintained.
- Collaborate with the team to uphold company standards and policies.
- Excellent communication and interpersonal skills.
- Strong customer service orientation with a proactive approach.
- Ability to remain calm and professional in stressful situations.
- Attention to detail and problem-solving skills.
- Proficiency in MS Office and reservation management systems.
- Previous experience in a similar role in the hospitality industry is preferred.
- Fluency in English; knowledge of other languages is a plus.
- Flexibility to work in shifts, including weekends and holidays.
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8
Supplier Relations Manager
Dubai, Dubai
Expereo International
Posted today
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The Supplier Relationship Manager is a member of the MEA, India & Pakistan Supplier Relations team, reporting to the Team Lead, Supplier Relations who is based in the Dubai office.
You live and breathe Internet, Connectivity and Cloud and bring strong experience in building and managing strategic supplier relationships within the region. Outstanding operational and commercial quality differentiates us from our competitor's, and this is what excites you. The relentless pursuit of expanding the buying options and improving quality is what makes our Connect portfolio the best in the world with market leading customer experience.
You’ll be the driving force that will take our local supplier partner relationships, who are enabling Internet and Cloud services, forward and tell our story far and wide. You’ll make sure that all our connectivity service options guarantee an amazing customer experience along their entire journey and supports their businesses today, tomorrow and into the future.
You will work with a passionate and professional team of supplier management representatives in the Middle East Africa India region. As the Supplier Relations Management team, it is your shared objective to find, develop and manage first in class local partner relationships that can deliver a unique commercial and operational customer experience. Ultimately your contribution will drive growth for Expereo being the visionary partner for our customers.
Responsibilities- Establish and develop relationships and service level agreements with ISPs, Carriers and Telecom and Equipment organizations within your nominated countries and region.
- Become the “go to” expert for Expereo’s Internet services in your countries of responsibility.
- Consistently assess Expereo’s cost profile with its local providers and identify initiatives which will result in cost savings
- Responsible for quality checks, pricing negotiation and coordination with the Sales and Service Delivery team
- Prepare supplier partner communication plans and contracting options, by negotiating and regularly reviewing terms and conditions with the supplier
- Work closely with Expereo’s internal teams to execute negotiation strategies that include most favorable options for pricing, process, service, and quality
- Own supplier relationship management and ensure supplier development
- Initiate day-to-day follow up with suppliers
- Regularly review the operational and commercial performance of the carriers/providers, initiate improvements and change carrier/provider preferences where required
- Keep track of new developments in the region, in terms of available service technologies, pricing, service levels, and regulatory environment
- Act as an interface between Expereo and supplier partners within the designated region and support operational escalations
- Ensure that the Supplier Partners, products, services, pricing and relevant related details are properly administrated in the Expereo Systems.
- Educated to college degree or higher educational level
- A minimum of 2 years working experience, preferably in telecommunications.
- Customer focused and strong communication skills; enjoys building and maintaining relationships
- English language communication skill
- Good negotiation skills
- Thrives in a fast paced and dynamic working environment
- Accurate and well organized, persistent, quality and result driven
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