Human Resources Officer – Employee Relations Affairs

Dubai, Dubai Dubai Careers - A Smart Dubai Initiative

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Overview

Job Description

Implement and follow-up the completion of all procedures relevant to employees relations affairs, including but not limited to: procedures relevant to visa issuance, employees residency renewal, staff transfer, secondment, delegation and assignment on an official duty on behalf of the Department or the Government in the UAE pursuant to the processes and procedures approved in this regard.

Ensure the compliance of employees with attendance procedures and permissions submitted by employees and approved by the Department.

Ensure the completion of all requests submitted by employees on systems approved by the Department as with the required quality and accuracy.

Implement matters relevant to human resources affairs in coordination with the relevant supporting external entities.

Follow-up on employee related concerns and provide recommendations on the necessary actions needed to all concerns are addressed pursuant to the instructions approved in this regard.

Complete matters relevant to medical care for employees of the Department and their eligible family members based on the bylaw concerning medical insurance approved by the Government of Dubai.

Prepare and review the Human Resources Section procedures relevant to employees' relations affairs in coordination with the relevant organisational units.

Complete any other duties assigned to them by the Line Manager and Director of Directorate.

Qualifications
  • Bachelor degree in Business Administration or Human Resources Management.
  • 3-6 years of experience in human resources.
  • The ability to work in one team and cope with work pressure.
  • Computer literacy.
  • Fluency in Arabic and English (reading, writing, and speaking).
Job Details
  • Job Category: Administration
  • Advertiser: The Government of Dubai Legal Affairs Department
  • Educational-level: Bachelor
  • Required Nationality: UAE Only
  • Monthly Salary: Unspecified
  • Schedule-Time: Full time
  • Job Posting: 13/08/2025
  • Unposting Date: 11/11/2025

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Investor Relations

Jumeirah Islands, Dubai AED200000 - AED240000 Y Menasa Global Advisors DMCC

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Job Description

We are seeking an experienced and proactive Investor Relations & Business Development personnel to drive client engagement, strengthen relationships with investors, and identify new business opportunities. This role combines strategic relationship management with business development efforts to support the firm's growth objectives

Key Responsibilities:

Investor Relations:

· Serve as the primary point of contact for existing investors, ensuring timely, accurate, and transparent communication.

· Develop and maintain strong relationships with institutional investors, fund managers, and stakeholders.

· Coordinate investor reporting, presentations, and updates, ensuring adherence to compliance and regulatory requirements.

· Respond to investor inquiries regarding fund performance, operations, and accounting matters.

Business Development:

· Identify, pursue, and secure new business opportunities in line with the firm's strategic growth objectives.

· Collaborate with marketing and operations teams to create proposals, pitch materials, and client presentations.

· Conduct market research to identify trends, competitive landscape, and potential client segments.

· Support the negotiation and onboarding of new clients, ensuring smooth transitions and client satisfaction.

Qualifications:

· Bachelor's degree in Finance, Accounting, Business Administration, or a related field; MBA or CFA preferred.

· 5+ years of experience in investor relations, business development, or client relationship management, preferably in fund administration, asset management, or financial services.

· Strong understanding of fund accounting, investment products, and financial reporting.

· Proven ability to build and maintain relationships with high-net-worth investors and institutional clients.

· Self-motivated, results-driven, and able to work both independently and collaboratively.

Job Type: Full-time

Pay: AED15, AED20,000.00 per month

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Partner Relations

Dubai, Dubai Xpeng Motors

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Job Description

We are looking for passionate and self-motivated professionals to join our Client Relations team and provide high quality of client service to clients. This is a great opportunity to be part of a fast-paced and dynamic environment with learning and growing opportunities. Develop and maintain excellent relationships with prospective and existing clients

The main responsibilities of the position include :

  • Responsible for activating new client leads and following up with potential clients.
  • Handle client inquiries and ensure that high level service is provided.
  • Perform personal clientele analysis and taking actions as required.
  • Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions and communicate them to the clients.
  • Ensure compliance with the company's legal guidelines and compliance procedures.
  • Provide suggestions on system enhancements.
  • Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development.
  • Contribute to the team effort by achieving targeted results.
  • Cooperate effectively with other departments as necessary.

Main requirements :

  • Degree in any business-related field.
  • Client handling experience in the financial services sector will be considered an advantage.
  • Fluent Azeri speaking speaker with excellent oral and written skills in English.
  • Reliable, with integrity of character.
  • Outstanding communication and interpersonal skills.
  • Dynamic, innovative and target oriented.
  • Valid work permit required.

Benefit from :

  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities

The Hiring Experience : What Awaits You

  • Let's Connect – Initial Interview with Talent Acquisition & Your Future Team
  • Speak Your Strength – Language Proficiency Check
  • Final Connection – Final Interview

All applications will be treated with strict confidentiality

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Partner Relations

Dubai, Dubai Xpeng Motors

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Job Description

Uzbek and Russian-Speaking Partner Relations Manager

The Role:

We are looking for passionate and self-motivated professionals to join our Partner Relations Manager team.


The main responsibilities of the position include:
  • Develop and implement Partner retention strategies as per the Company's overall strategy to enhance loyalty and maximise lifetime value
  • Act as the main contact for Partners, fostering strong relationships through personalised support
  • Monitor Partners' satisfaction, gather and utilise relevant feedback to improve experiences and tailor initiatives accordingly
  • Analyse Partners' behavior to uncover opportunities for upselling and customisation of products and services
  • Stay up to date on Company's products and marketing promotions and communicate them effectively to Partners
  • Communicate ideas and suggestions for platform improvements to the Business Development teams
  • Stay informed about industry trends, competitive landscape and best practices in Partner retention, continuously seeking opportunities to improve the Company's retention efforts
  • Undertake any other relevant task as assigned
Main requirements:
  • Bachelor degree in a business-related field.
  • Fluent Uzbek and Russian speaker with excellent oral and written skills in English.
  • Experience in a similar position will be considered an advantage
  • Ability to build and maintain excellent business relationships
  • Strong interpersonal and communication skills
  • Target-oriented and resourceful
  • Ability to work autonomously and under pressure
Benefit from:
  • Attractive remuneration package plus performance related reward
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
  • Let's Connect – Intro Chat with Talent Acquisition
  • Deep Dive – First Interview with Your Future Team
  • Bring It to Life – Role-Specific Take-Home Task

All applications will be treated with strict confidentiality

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Guest Relations

Dubai, Dubai Deluxe Holiday Homes

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Job Description

Job Summary

The Guest Operations Supervisor ensures seamless, compliant, and data-driven guest experiences from booking confirmation through departure. This role leads and oversees four key frontline teams—Guest Relations Officers (GROs), GRO & Housekeeping Coordinators, Guest Relations Admins, and Keys / Cards Admins—guaranteeing smooth arrivals, high-quality stays, and adherence to all regulatory and brand standards.

Responsibilities 1. Guest Relations Officers (Team Size : 12)

Lead end-to-end team management, including recruitment, onboarding, and training.

Maintain and update the master GRO checklist, conducting quarterly training refreshers.

Monitor real-time task completion via PMS and Breezeway; intervene on missed SLAs and escalated guest concerns.

Conduct monthly shadowing sessions and quality audits; assess GRO performance in punctuality, appearance, communication, and task accuracy.

2. GRO & Housekeeping Coordinators (Team Size : 3)

Create daily rosters for GROs and housekeeping, optimizing for efficiency and minimizing scheduling conflicts.

Validate that property status updates in PMS accurately reflect real-time field conditions; ensure same-day rectification.

Forecast staffing needs 90 days in advance based on demand trends; propose resourcing or process changes accordingly.

Serve as the central liaison for schedule changes requested by Finance, Revenue, or Property Care teams.

3. Guest Relations Admins (Team Size : 5)

Ensure timely collection of guest documents, arrival times, and security deposits ≥ 48 hours before check-in.

Complete DTCM registration and deregistration within 8 hours of guest check-in / out, maintaining 100% compliance.

Submit and track community registration documentation within SLA; escalate unresolved issues promptly.

Digitally file all guest documents; tag any compliance exceptions for further review (e.g., PEP or sanctioned entity matches).

4. Keys & Access Cards Admins (Team Size : 2)

Manage creation, labeling, and logging of all keys, cards, and smart-lock credentials; maintain recovery rate > 98%.

Reconcile physical and digital key inventories weekly; flag discrepancies to Finance for deposit actions.

Authorize lost-key charges up to AED 500; escalate higher-value issues per policy.

Process Improvement & Compliance Oversight

Maintain the live SOP repository across guest operations (arrival, departure, DTCM, AML / KYC, etc.); update within 5 business days of any change.

Lead monthly cross-functional risk reviews; track issues, fines, or complaints; maintain action logs and follow up to closure.

Support automation and digital transformation initiatives, measuring impact on efficiency and compliance.

Reporting & Analytics

Produce and circulate a weekly Guest Operations Scorecard, covering metrics such as CSAT, SLA adherence, documentation compliance, and keyhandling errors.

Present quarterly performance deep-dives to senior management, including trend analysis and efficiency ratios.

Maintain an up-to-date compliance risk register with identified risks and mitigation strategies; review bi-weekly with the Guest Support Center Manager.

Qualifications & Experience

Bachelor's degree in Hospitality, Business Administration, or related field.

5+ years of experience in guest operations or front-office roles, with at least 2 years in a supervisory capacity.

Strong knowledge of property management systems (e.g., PMS, Breezeway), DTCM regulations, and compliance procedures.

Proven leadership skills and ability to manage cross-functional teams.

Excellent organizational, communication, and analytical skills.

Key Competencies

Attention to detail and process orientation

Crisis and escalation management

Cross-team coordination

Data-driven decision-making

Regulatory compliance awareness

Tech-savviness with hospitality systems


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Client Relations

Dubai, Dubai Xpeng Motors

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Job Description

Arabic -Speaking Client Relations Manager – Dubai

The role:

We are looking for a passionate and self-motivated professional to join our Client Relations team in Dubai.


The main responsibilities of the position include:
  • Develop and maintain excellent relationships with prospective and existing clients
  • Responsible for activating new client leads and following up with potential clients
  • Handle client inquiries and ensure that high level service is provided
  • Perform personal clientele analysis and take actions as required
  • Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients
  • Ensure compliance with the company's legal guidelines and compliance procedures
  • Provide suggestions on system enhancements
  • Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development
  • Contribute to the team effort by achieving targeted results
  • Cooperate effectively with other departments as necessary
Main requirements:
  • Degree in any business-related field
  • Client handling experience in the financial services sector will be considered an advantage
  • Fluent Arabic speaker with excellent oral and written skills in English
  • Reliable, with integrity of character
  • Outstanding communication and interpersonal skills
  • Dynamic, innovative and target oriented
  • Strong computer literacy
  • Valid work permit required
Benefit from:
  • Attractive remuneration package plus performance related reward
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities

All applications will be treated with strict confidentiality

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Public Relations

Dubai, Dubai Al Safar & Partners Website

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Job Description

Public Relations / Business Development Dubai United Arab Emirates

Summary/Objective: We are seeking to hire a Public Relations Manager (or Public Relations Department Manager) who will oversee all activities related to public relations including interactions with the press. Responsible for managing a group of PR specialists and delegating responsibilities to them as well as drafting and editing press releases and assisting with the organization of company events like press conferences.

Essential Functions:

  • Find and learn about possible clients
  • Build and keep up relationships with clients
  • Work with sales teams to make proposals that are good for both sides.
  • Talk to clients about contract terms and talk to stakeholders
  • Keep an eye on project teams to make sure contracts are carried out as planned.
  • Use data on customers and competitors to learn useful things
  • Make and give presentations to potential clients and executives inside the company
  • Make and use processes and policies to help the business as a whole.
  • Track qualified leads find them and add them to sales pipeline.
  • Build and run strategic partnerships to help business grow.
  • Keep track of the parts of the proposal and report on their status.
  • Do market research all the time
  • Work with the pricing department to make proposals for prices.
  • Drive the sales process from start to finish.
  • Prepare and submit sales contracts

Competencies:

  • Exceptional abilities in both verbal and writing communication
  • A familiarity with marketing to consumers
  • Capability to make presentations to the media
  • Capacity to compile massive datasets and derive actionable insights from them.
  • Excellent time management and focus on detail.
  • Competence in maintaining high standards of performance while working under time constraints.
  • Inspirational thinker with excellent articulation skills in both writing and speech.
  • Capacity to break down difficult concepts and present them in an understandable manner.
  • Attention to detail Social media savvy

Required Education and Experience:

  • A bachelor's degree in a relevant discipline such as public relations journalism communications English marketing etc.
  • The ability to successfully manage a news conference

Supervisory Responsibility:

This role has no supervisory responsibilities.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers phones photocopiers filing cabinets and fax machines.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job the employee is regularly required to talk or hear. The employee is frequently required to sit stand; walk; use hands to finger handle or feel; and reach with hands and arms.

Position Type/Expected Hours of Work:

This is a full-time position. Days and hours of work are Monday through Friday. However he/she must be flexible and available to work on weekends and holidays as needed.

Travel:

Occasional travel is needed.

Work Authorization:

Must have legal authorization to work.

AAP/EEO Statement:

The Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.


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Public Relations

Dubai, Dubai Burson

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Job Description

Who we are:

Burson is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies, and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of innovation.

Burson is part of WPP (LSE/NYSE: WPP), the creative transformation company. For more information, visit our website and follow us on LinkedIn and Instagram.

Job Title: Account Executive

Role:

The Account Executive puts plans into action You will develop and maintain media and influencer contacts, support client campaigns, and contribute to strategic planning. You are expected to work independently and as part of a team, handling daily deliverables and contributing creative ideas for your accounts.

The following outlines the skills and competencies required for this role:

Skills & Competencies:
  • Ownership of tasks including media research, coverage reporting, and media pitching.
  • Assist with event preparations such as press conferences and product launches.
  • Create client-ready content like press releases, articles, speeches, and social media content.
  • Develop language skills for Arabic content, including localization and collaboration with translation teams.
  • Manage social media channels, influencer mapping, and social media reporting tools.
  • Research industry and client competitors, and contribute to PR strategies.
  • Build relationships with media, influencers, and stakeholders.
  • Participate in creative brainstorms and contribute innovative ideas.

People:

  • Support and manage junior team members and interns.
  • Participate actively in meetings and team initiatives.

Business Acumen:

  • Understand Burson's services and global network.
  • Identify new business opportunities and contribute to proposals and awards.
  • Maintain professionalism and adhere to social media policies.

Professional Development:

  • Manage day-to-day media publishing and client engagement.
  • Build client relationships and manage project components.
  • Display sound judgment and problem-solving skills.
  • Discuss career goals with your manager and complete mandatory training.

Qualifications:

  • University degree.
  • Minimum 3 years relevant industry experience.
  • Excellent communication skills.
  • Ability to multitask and work collaboratively.
  • Bilingual skills are an asset.

#LIRS1

At Burson, diversity, equity, and inclusion are strategic imperatives that fuel our future. We believe a diverse workforce inspires bold ideas, fosters constructive dialogue, and drives innovation.

You belong at Burson:

Our vision is for Burson to be the leading academy for creative communications professionals and emerging leaders. We offer a dynamic environment with professional development, mentorship, and a vibrant, inclusive culture. We invest in our people because their success is our success.

We recognize that creativity and communication require nuanced understanding. We hire talented people from all backgrounds, because your unique perspective makes us better and helps us deliver exceptional results.

We support a hybrid work model, with teams in the office around four days a week. Please discuss accommodations or flexibility needs during the interview process.

When submitting your application, please review our Privacy Policy. California residents should review our California Recruitment Privacy Notice.

Required Experience:

Senior IC

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Client Relations

Dubai, Dubai Xpeng Motors

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Job Description

Uzbek and Russian- Speaking Senior Client Relations Managers

The Role:

We are looking for passionate, energetic and self-motivated professionals to join our Client Relations team and provide high quality of client service to clients. This is a great opportunity to be part of a faced-paced and dynamic environment with learning and growing opportunities.


The main responsibilities of the position include:
  • Develop and maintain excellent relationships with prospective and existing clients, including activating new leads and following up on potential clients.
  • Handle client inquiries ensuring a high level of service.
  • Conduct personal clientele analysis and take necessary actions.
  • Promote available products and services to clients.
  • Ensure compliance with legal guidelines and company procedures and provide suggestions for system enhancements.
  • Set personal targets for team members, monitor performance, provide regular feedback, and share knowledge to keep the team motivated.
  • Recognize development needs, coaches, and develops team members as necessary.
  • Encourage team members to express ideas on improving individual and team performance.
  • Contribute to the team effort by achieving targeted results.
  • Always act in the best interest of the company and cooperate with the rest of the Client Relations team to perform business development.
  • Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients.
Main requirements:
  • Degree in a business-related field.
  • At least 3 years of customer care or sales experience. Client handling experience in the financial services sector is a definite plus.
  • Fluent Russian and Uzbek speaker with excellent oral and written skills in English.
  • Strong people management skills.
  • Reliable, with integrity of character.
  • Outstanding communication and interpersonal skills.
  • Dynamic, innovative and target oriented.
  • Ability to multitask and prioritize.
  • Strong computer literacy.
Benefit from:
  • Attractive remuneration package plus performance related reward
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities

All applications will be treated with strict confidentiality

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Human Resources

Dubai, Dubai Smart Crowd Holdings Ltd

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Job Description

Overview

Are you a people-first operations leader who thrives on wearing multiple hats and bringing order to chaos?

Do you get energy from creating delightful workplaces, supporting executive teams, and building the operational backbone of a fast-growing startup? If you're a doer with sharp organizational instincts and a heart for people — this is your seat at the SmartCrowd table.

About SmartCrowd

Join the revolution at SmartCrowd, where fintech innovation meets real estate investment We're not your average company; we're a dynamic startup with a bold vision to become the leading crowdfunding platform in the MENA region and beyond.

Our mission? To democratize real estate investing through fractional ownership, breaking barriers for investors of all backgrounds. Backed by cutting-edge tech and a passionate team, SmartCrowd is redefining how the region builds wealth.

Job Summary

We're looking for a highly adaptable and proactive HR Manager to take charge of SmartCrowd's day-to-day operations, HR function, and employee experience. You'll be at the center of the team — managing our workplace, supporting our executive leadership, and enabling our people to thrive.

This isn't your typical HR or admin role. You'll wear many hats, from managing visas and insurance to running culture initiatives and scheduling executive meetings. If you're resourceful, structured, and love building internal systems that work, you'll feel right at home.

What You'll Do
  • Own the Office: Ensure our Dubai office is well-maintained, organized, and operating smoothly.
  • Lead HR Processes: Develop and implement policies, onboarding plans, KPIs, and performance frameworks.
  • Manage Compliance: Handle employee records, work permits, visa renewals, and medical insurance in line with UAE regulations.
  • Support the C-Suite: Manage calendars, schedule meetings, book travel, and support executive productivity.
  • Champion Culture: Plan team events, support internal communication, and maintain a strong team vibe.
  • Be the Go-To: Serve as the point of contact for day-to-day employee needs and administrative tasks.
  • Vendor & PRO Liaison: Coordinate with government agencies and service providers to get things done on time.
What We're Looking For
  • 4+ years of experience in HR, admin, office management, or executive support — preferably in a startup or fast-paced environment.
  • Working knowledge of UAE labor law, visa systems, and PRO procedures.
  • Strong organizational and multitasking skills — you get things done, and done right.
  • Excellent communication, empathy, and problem-solving abilities.
  • High level of discretion and professionalism in handling confidential matters.
  • Tech-savvy — comfortable with Microsoft Office, HRIS tools, and scheduling platforms.
What Success Looks Like
  • Office operations run like clockwork without constant intervention.
  • C-level leaders are well-supported and able to focus on strategic work.
  • Team members are engaged, empowered, and informed.
  • HR systems are compliant, scalable, and human-centered.
Benefits

Why Join SmartCrowd?

  • Work with passionate, high-performing people in a purpose-driven startup.
  • Have a direct impact on our people, culture, and operational success.
  • Shape the backbone of a scaling business — from systems to team experience.
  • Collaborate closely with founders and leadership on company growth.
  • Help democratize real estate investing in one of the region's fastest-growing fintech platforms.
Perks & Benefits
  • Competitive compensation package
  • Medical insurance
  • Paid vacation & public holidays
  • Performance bonus
  • Work directly with senior leadership
  • A culture that values autonomy, clarity, and momentum
Hiring Process

We respect your time and keep things simple (~3–4 hours total):

  • Intro Chat – Get to know each other
  • Experience & Scenario Interview – Dive into how you solve problems and build processes
  • Culture & Leadership Interview – Align on mission, values, and team fit
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