Human Resources Officer – Employee Relations Affairs

Dubai, Dubai Dubai Careers - A Smart Dubai Initiative

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Job Description

Job Description
  • Implement and follow-up the completion of all procedures relevant to employees relations affairs, including but not limited to: procedures relevant to visa issuance, employees residency renewal, staff transfer, secondment, delegation and assignment on an official duty on behalf of the Department or the Government in the UAE pursuant to the processes and procedures approved in this regard.
  • Ensure the compliance of employees with attendance procedures and permissions submitted by employees and approved by the Department.
  • Ensure the completion of all requests submitted by employees on systems approved by the Department as with the required quality and accuracy.
  • Implement matters relevant to human resources affairs in coordination with the relevant supporting external entities.
  • Follow-up on employee related concerns and provide recommendations on the necessary actions needed to all concerns are addressed pursuant to the instructions approved in this regard.
  • Complete matters relevant to medical care for employees of the Department and their eligible family members based on the bylaw concerning medical insurance approved by the Government of Dubai.
  • Prepare and review the Human Resources Section procedures relevant to employees' relations affairs in coordination with the relevant organisational units.
  • Complete any other duties assigned to them by the Line Manager and Director of Directorate.

Qualifications
  • Bachelor degree in Business Administration or Human Resources Management.
  • 3-6 years of experience in human resources.
  • The ability to work in one team and cope with work pressure.
  • Computer literacy.
  • Fluency in Arabic and English (reading, writing, and speaking).

Job Category

Administration

Advertiser

The Government of Dubai Legal Affairs Department

Educational-level

Bachelor

Required Nationality

UAE Only

Monthly Salary

Unspecified

Schedule-Time

Full time

Job Posting

12/05/2025

Unposting Date

31/07/2025
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Human Resources

Dubai, Dubai SmartCrowd

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Job Description

Are you a people-first operations leader who thrives on wearing multiple hats and bringing order to chaos?

Do you get energy from creating delightful workplaces, supporting executive teams, and building the operational backbone of a fast-growing startup? If you're a doer with sharp organizational instincts and a heart for people — this is your seat at the SmartCrowd table.

About SmartCrowd

Join the revolution at SmartCrowd, where fintech innovation meets real estate investment We're not your average company; we're a dynamic startup with a bold vision: to become the leading crowdfunding platform in the MENA region and beyond.

Our mission? To democratize real estate investing through fractional ownership, breaking barriers for investors of all backgrounds. Backed by cutting-edge tech and a passionate team, SmartCrowd is redefining how the region builds wealth.

Job Summary

We're looking for a highly adaptable and proactive HR Manager to take charge of SmartCrowd's day-to-day operations, HR function, and employee experience. You'll be at the center of the team — managing our workplace, supporting our executive leadership, and enabling our people to thrive.

This isn't your typical HR or admin role. You'll wear many hats, from managing visas and insurance to running culture initiatives and scheduling executive meetings. If you're resourceful, structured, and love building internal systems that work, you'll feel right at home.

What You'll Do

  1. Own the Office: Ensure our Dubai office is well-maintained, organized, and operating smoothly.
  2. Lead HR Processes: Develop and implement policies, onboarding plans, KPIs, and performance frameworks.
  3. Manage Compliance: Handle employee records, work permits, visa renewals, and medical insurance in line with UAE regulations.
  4. Support the C-Suite: Manage calendars, schedule meetings, book travel, and support executive productivity.
  5. Champion Culture: Plan team events, support internal communication, and maintain a strong team vibe.
  6. Be the Go-To: Serve as the point of contact for day-to-day employee needs and administrative tasks.
  7. Vendor & PRO Liaison: Coordinate with government agencies and service providers to get things done on time.

What We're Looking For

  • 4+ years of experience in HR, admin, office management, or executive support — preferably in a startup or fast-paced environment.
  • Working knowledge of UAE labor law, visa systems, and PRO procedures.
  • Strong organizational and multitasking skills — you get things done, and done right.
  • Excellent communication, empathy, and problem-solving abilities.
  • High level of discretion and professionalism in handling confidential matters.
  • Tech-savvy — comfortable with Microsoft Office, HRIS tools, and scheduling platforms.

What Success Looks Like

  • Office operations run like clockwork without constant intervention.
  • C-level leaders are well-supported and able to focus on strategic work.
  • Team members are engaged, empowered, and informed.
  • HR systems are compliant, scalable, and human-centered.

Benefits

Why Join SmartCrowd?

  • Work with passionate, high-performing people in a purpose-driven startup.
  • Have a direct impact on our people, culture, and operational success.
  • Shape the backbone of a scaling business — from systems to team experience.
  • Collaborate closely with founders and leadership on company growth.
  • Help democratize real estate investing in one of the region's fastest-growing fintech platforms.

Perks & Benefits

  • Competitive compensation package
  • Medical insurance
  • Paid vacation & public holidays
  • Performance bonus
  • Work directly with senior leadership
  • A culture that values autonomy, clarity, and momentum

Hiring Process

We respect your time and keep things simple (~3–4 hours total):

  • Intro Chat – Get to know each other
  • Experience & Scenario Interview – Dive into how you solve problems and build processes
  • Culture & Leadership Interview – Align on mission, values, and team fit
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Client Relations

Dubai, Dubai Xpeng Motors

Posted 1 day ago

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Job Description

Arabic -Speaking Client Relations Manager – Dubai

The role:

We are looking for a passionate and self-motivated professional to join our Client Relations team in Dubai.

The main responsibilities of the position include:
  • Develop and maintain excellent relationships with prospective and existing clients
  • Responsible for activating new client leads and following up with potential clients
  • Handle client inquiries and ensure that high level service is provided
  • Perform personal clientele analysis and take actions as required
  • Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients
  • Ensure compliance with the company’s legal guidelines and compliance procedures
  • Provide suggestions on system enhancements
  • Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development
  • Contribute to the team effort by achieving targeted results
  • Cooperate effectively with other departments as necessary
Main requirements:
  • Degree in any business-related field
  • Client handling experience in the financial services sector will be considered an advantage
  • Fluent Arabic speaker with excellent oral and written skills in English
  • Reliable, with integrity of character
  • Outstanding communication and interpersonal skills
  • Dynamic, innovative and target oriented
  • Strong computer literacy
  • Valid work permit required
Benefit from:
  • Attractive remuneration package plus performance related reward
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities

All applications will be treated with strict confidentiality!

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Client Relations

Dubai, Dubai Xpeng Motors

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Job Description

Kazakh-Speaking Client Relations Manager - Dubai

The Role:

We are looking for a passionate and self-motivated professional to join our Client Relations team.

The main responsibilities of the position include:
  • Develop and maintain excellent relationships with prospective and existing clients.
  • Responsible for activating new client leads and following up with potential clients.
  • Handle client inquiries and ensure that high level service is provided.
  • Perform personal clientele analysis and take actions as required.
  • Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients.
  • Ensure compliance with the company’s legal guidelines and compliance procedures.
  • Provide suggestions on system enhancements.
  • Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development.
  • Contribute to the team effort by achieving targeted results.
  • Cooperate effectively with other departments as necessary.
Main requirements:
  • Degree in any business-related field.
  • Client handling experience in the financial services sector will be considered an advantage.
  • Fluent Kazakh speaker with excellent oral and written skills in English.
  • Reliable, with integrity of character.
  • Outstanding communication and interpersonal skills.
  • Dynamic, innovative and target oriented.
  • Strong computer literacy.
  • Valid work permit required.
Benefit from:
  • Attractive remuneration package plus performance related reward
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
  • Let’s Connect – Intro Chat with Talent Acquisition
  • Deep Dive – First Interview with Your Future Team
  • Show Your Skills – Live Technical Session
  • Final Connection – Final Interview

All applications will be treated with strict confidentiality!

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Partner Relations

Dubai, Dubai Xpeng Motors

Posted 4 days ago

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Job Description

Uzbek and Russian-Speaking Partner Relations Manager

The Role:

We are looking for passionate and self-motivated professionals to join our Partner Relations Manager team.

The main responsibilities of the position include:
  • Develop and implement Partner retention strategies as per the Company’s overall strategy to enhance loyalty and maximise lifetime value
  • Act as the main contact for Partners, fostering strong relationships through personalised support
  • Monitor Partners’ satisfaction, gather and utilise relevant feedback to improve experiences and tailor initiatives accordingly
  • Analyse Partners’ behavior to uncover opportunities for upselling and customisation of products and services
  • Stay up to date on Company’s products and marketing promotions and communicate them effectively to Partners
  • Communicate ideas and suggestions for platform improvements to the Business Development teams
  • Stay informed about industry trends, competitive landscape and best practices in Partner retention, continuously seeking opportunities to improve the Company’s retention efforts
  • Undertake any other relevant task as assigned
Main requirements:
  • Bachelor degree in a business-related field.
  • Fluent Uzbek and Russian speaker with excellent oral and written skills in English.
  • Experience in a similar position will be considered an advantage
  • Ability to build and maintain excellent business relationships
  • Strong interpersonal and communication skills
  • Target-oriented and resourceful
  • Ability to work autonomously and under pressure
Benefit from:
  • Attractive remuneration package plus performance related reward
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
  • Let’s Connect – Intro Chat with Talent Acquisition
  • Deep Dive – First Interview with Your Future Team
  • Bring It to Life – Role-Specific Take-Home Task

All applications will be treated with strict confidentiality!

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Partner Relations

Dubai, Dubai Xpeng Motors

Posted today

Job Viewed

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Job Description

We are looking for passionate and self-motivated professionals to join our Client Relations team and provide high quality of client service to clients. This is a great opportunity to be part of a fast-paced and dynamic environment with learning and growing opportunities. Develop and maintain excellent relationships with prospective and existing clients

The main responsibilities of the position include :

  • Responsible for activating new client leads and following up with potential clients.
  • Handle client inquiries and ensure that high level service is provided.
  • Perform personal clientele analysis and taking actions as required.
  • Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions and communicate them to the clients.
  • Ensure compliance with the company's legal guidelines and compliance procedures.
  • Provide suggestions on system enhancements.
  • Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development.
  • Contribute to the team effort by achieving targeted results.
  • Cooperate effectively with other departments as necessary.

Main requirements :

  • Degree in any business-related field.
  • Client handling experience in the financial services sector will be considered an advantage.
  • Fluent Azeri speaking speaker with excellent oral and written skills in English.
  • Reliable, with integrity of character.
  • Outstanding communication and interpersonal skills.
  • Dynamic, innovative and target oriented.
  • Valid work permit required.

Benefit from :

  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities

The Hiring Experience : What Awaits You

  • Let's Connect – Initial Interview with Talent Acquisition & Your Future Team
  • Speak Your Strength – Language Proficiency Check
  • Final Connection – Final Interview

All applications will be treated with strict confidentiality

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Customer Relations

Dubai, Dubai MICHELIN

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Job Description

Customer Relations & Success Specialist - Michelin Guide

KEY EXPECTED ACHIEVEMENTS

Contract management and execution

  • Monitor implementation of contracts in his / her area for customers (e.g., distributing work instructions and monitoring performance of Service Providers, monitoring operational costs)
  • Guarantee the respect of contractual commitments
  • Implement in your area the service providers' performance monitoring and provide action plans aimed at restoring Service Provider performances to target
  • Enforce the qualification / disqualification of Service Providers in the area

Area Operational Management

  • Optimize operational costs
  • Contribute to settling litigation
  • Report on operations as needed
  • Follow operational KPIs and improve team performance
  • Develop and manage your team
  • Ensure the deployment of safety rules in your area
  • Guarantee the implementation of tire ordering / reception processes within your perimeter
  • Guarantee the implementation of derogation processes when necessary

Product & Service Technical Knowledge

  • Match products / services to obvious customer needs
  • Leverage expertise of others to enhance product / service knowledge
  • Demonstrate knowledge of how products / services compare with those of competitors

Team Management

  • Manage employees according to the leadership model
  • Ensure adherence to ethical business practices
  • Uphold core values: Customer Centric, Respect, Integrity, Teamwork, Responsibility, Accountability, & Winning
  • Coach, train, and evaluate team performance periodically, ensuring compliance with working methods and implementing necessary professional development measures
  • Analyze indicator reports to establish variable remuneration criteria
  • Set quantitative and qualitative objectives for the team
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Human Resources Coordinator

Dubai, Dubai Fivehotelsandresorts

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Job Description

Dubai, United Arab Emirates | Posted on 07/25/2025

Are you ready for a daring challenge with the world’s hottest luxury hotel group? Disruptive by design, FIVE Hotels and Resorts is redefining ‘FIVE-star’ hospitality and setting the gold standard across the industry.

Join the FIVE Tribe and get ready to make waves.

The Candidate

A driven self-starter with excellent communication, leadership, and organizational skills. As an astute creative and critical thinker, you can conceptualize and implement innovative solutions in a fast-paced environment. Your keen eye for detail and proactive execution ensure tasks are completed with precision and finesse. A ‘can-do’ attitude and a flair for ownership make you a highly motivated go-getter.

Your outgoing and approachable nature enables seamless connection with other ‘FIVERs’ and key stakeholders, ensuring a sensational journey at FIVE. As a Human Resources Coordinator, you will empower to deliver exceptional experiences across our award-winning destinations. Jump on board and unlock your potential in a vibrant environment that will elevate your career.

What We’re Looking For
  • A minimum of 1 year of experience in a human resources role in a luxury hotel environment is preferred.
  • A bachelor's degree in human resources, business administration, or a related field is preferred.
  • Strong familiarity with and understanding of UAE labor law and HR best practices.
  • Computer literacy with mastery of Word, Excel, Outlook, and HRIS systems like Oasys.
  • Impeccable communication skills, both verbal and written, with fluency in English (additional languages are a plus).
  • A proactive nature with a meticulous eye for detail.
  • Ability to handle confidential information with discretion, ensuring privacy and security.
  • Superior problem-solving skills and the ability to exceed expectations in dynamic environments.
  • A hands-on attitude fueled by a ‘can-do’ spirit.
Key Responsibilities
  • Provide efficient administrative support across all HR functions, including onboarding, performance management, training coordination, and offboarding.
  • Maintain and update employee records within the HRIS system accurately.
  • Issue employment contracts and facilitate onboarding with a professional and welcoming approach.
  • Coordinate HR activities such as recognition events and employee engagement initiatives.
  • Ensure compliance with internal policies, local labor laws, and health and safety regulations.
  • Support payroll processing by managing attendance, leave, and other data inputs.
  • Respond promptly and professionally to employee inquiries, providing clear guidance.
  • Protect confidentiality of HR data and organizational matters.
  • Prepare reports and documentation to support management decision-making.
The Team

‘FIVERs’ are cultured yet chic, confident yet humble, working hard to play harder. As a team member, you will embody the ‘Vibe at FIVE’ and create memorable experiences for our guests. If you aspire to work among like-minded individuals passionate about delivering unforgettable moments, this is your opportunity.

FIVE champions environmental stewardship and offers world-class entertainment and luxury living. Driven by a millennial core, FIVE leads in sustainable indulgence, creating high-energy experiences within an environmentally and socially responsible framework.

An Equal Opportunity Employer

The FIVE Tribe comprises over 80 nationalities across 2000+ employees. We are committed to diversity and inclusion, and do not discriminate. Recognized as one of the top workplaces in the UAE, our community is a family bonded by shared values and goals, celebrating diversity and culture.

About FIVE Hotels and Resorts

FIVE prides itself on being disruptively different and daringly unique. Our growing portfolio of luxurious destinations across the Middle East and Europe epitomizes glamour and experiential luxury, offering boundary-breaking experiences at our hotels, dining concepts, and nightlife venues. Join the high achievers of the FIVE Tribe who challenge conventions globally.

Learn more at: fivehotelsandresorts.com

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Human Resources Coordinator

Dubai, Dubai Aue

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Job Description

The American University in the Emirates is looking for a Human Resources Coordinator who will provide support to faculty and staff recruitment, assisting the team with orientation and onboarding for new recruits. The HR Coordinator will be responsible for data collection and entry, updating all employee files, generating reports and providing administrative assistance related to HR functions.

Salary Range: Starting fromAED 6,000 (subject to experience) with additional benefits

Qualifications and Experience

  • Bachelor’s degree in HR, Business Management or a related field from an accredited university
  • Experience in office administration of minimum 2 years
  • Excellent written and verbal communication skills in English
  • Good working knowledge of UAE Labour Law

Skills / Training / Knowledge

  • Proficiency in MS Office Suite and other relevant computer applications
  • Strong interpersonal, communication, and organizational skills
  • Ability to maintain confidentiality and manage sensitive information

Job Description

  1. Answers internal and external calls and emails in a prompt manner
  2. Provides support to the HR Officers with recruitment for staff and faculty positions
  3. Communicates and Schedules interviews for staff positions
  4. Corresponds and liaises extensively with selected candidates to ensure their information needs are met and to obtain the required data and documentation for the hiring process
  5. Works with potential candidates providing information on the University, benefits, entitlements, and job opportunities to potential applicants.
  6. Ensures logistics for the families of faculty and staff who travel to the U.A.E. to take up residence after the employee’s arrival.
  7. Keeps track of all documents related to the recruitment process from interviews to onboarding.
  8. Assists new joiners with the onboarding procedure, liaising with IT Department to create new accounts and emails
  9. Assists new faculty and staff in completing and collecting onboarding documents
  10. Contacts employees for visa and passport, applications, renewals, and cancelation
  11. Setups new employee file and follow the employee file checklist
  12. Completes offboarding documentation and closes employee file
  13. Organizes all HR filing systems for all letters, memos, and correspondence
  14. Tracks and records all documents related to Medical and Group Insurance
  15. Liaises with the Payroll Manager to collect all documents related to payroll addition and deduction, new joiners, and leavers
  16. Assists leavers with the off-boarding procedure and completes exit interview
  17. Organizes all employee-related activities including Orientation, Admin Day, Faculty Day, Birthday parties, and other related events for staff and faculty
  18. Tracks and monitors all Human Resources expenses, verify the invoices and debit notes and submit them to Finance Department and follows up on payments
  19. Compiles reports related to employee information data and spreadsheets.
  20. Ensures that all faculty and staff records are updated both in HRIS System, Shared folder, and as hardcopies in employee personal files
  21. Maintains the HR Store, organizes employee file safe
  22. Maintains confidentiality and privacy of the documents recorded
  23. Any other additional tasks as assigned

About American University in the Emirates (AUE):

The American University in the Emirates (AUE) invites applications from well-qualified candidates for a range of faculty and administrative positions. AUE is located in Dubai Intl. Academic City.

AUE is not just a place of learning but a hub of innovation and growth, where your expertise and aspirations find a welcoming environment.

At AUE, we believe Nothing is Impossible is the Pathway to Success

AUE comprises seven dynamic colleges: College of Law, College of Education, College of Design, College of Business Administration, College of Media and Mass Communication, College of Engineering and Technology and College of Security and Strategic Studies. Each college boasts unique strengths and prestigious accreditations, reflecting our commitment to providing a world-class education.

The American University in the Emirates is accredited by SACSCOC (the Southern Association of Colleges and Schools Commission on Colleges) to award baccalaureate and master’s degrees. Degree-granting institutions also may offer credentials such as certificates and diplomas at approved degree levels

The American University in the Emirates is officially licensed to operate as a higher education institution and all its programs are accredited byCAA(the Commission for Academic Accreditation), Ministry of Education, United Arab Emirates.

The College of Business Administration is a proud member of AACSB (The Association to Advance Collegiate Schools of Business),and its degree programs (Bachelor of Business Administration, Master of Business Administration, Master of Sport Management) are accredited by AACSB ) as of 2022.

The Bachelor of Computer Science in the College of Engineering and Technology is accredited by the Computing Accreditation Commission of ABET .

NASAD (The National Association of Schools of Art and Design) has granted the Bachelor of Science in Fashion Design, Bachelor of Science in Graphic Design, Bachelor of Science in Interior Design, and Bachelor of Science in Animation in the College of Design , the designation of Substantial Equivalency with accredited programs in the United States.

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Human Resources Manager

Dubai, Dubai Metropolitan Group

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Job Description

Company Overview:

Established in 2008, The Metropolitan Group is a distinguished leader in the UAE real estate sector. Metropolitan Premium Properties, our flagship entity, is renowned as Dubai’s premier real estate agency. We are accredited brokers for licensed developers in Dubai, Abu Dhabi, and Ras Al Khaimah, celebrated for our sales achievements with top developers like EMAAR, Dubai Properties, MERAAS, DAMAC, ALDAR, and others.

Responsibilities:
  • Foster a positive work environment and promote a culture of open communication.
  • Address employee concerns and grievances in a timely and effective manner.
  • Conduct exit interviews and analyze data to identify trends and areas for improvement.
  • Act as an advisor to managers and team leaders on people issues.
  • Ensure compliance with labor laws and regulations.
  • Develop, implement, and update HR policies and procedures.
  • Maintain accurate and up-to-date employee records.
  • Oversee the administration of compensation and benefits programs.
  • Conduct salary benchmarking and market analysis to ensure competitive compensation packages.
  • Champion employee initiatives and conduct workshops.
  • Provide HR insights and recommendations to senior management.
  • Prepare and manage the HR department operations.
Qualifications:
  • Bachelor’s degree in Human Resources, Business Administration, or a related field. A Master’s degree or HR certification (e.g., SHRM-CP, PHR) is preferred.
  • Minimum of 5 years of HR experience, with at least 3 years in a managerial role.
  • Strong knowledge of labor laws and regulations.
  • Excellent interpersonal and communication skills
  • Fluent English
What We Can Offer:
  • Employment visa and comprehensive medical insurance.
  • Company laptop, phone and SIM card provided.
  • Access to Corporate Academy with monthly sales courses.
  • State-of-the-art offices located conveniently in Internet City.
Join Metropolitan Premium Properties:
  • TOP-3 Best Workplace 2024 in the UAE.
  • Accredited as a GREAT PLACE TO WORK in the UAE for 3 years in a row.
  • Leading company in the UAE market with 15 years of experience.
  • Top-selling broker with all major UAE developers.
  • Recipient of the International Property Awards 2022 for “Best Real Estate Agency Marketing.”
  • Awarded with the Feefo Platinum Service Award 2024 for delivering exceptional customer service in the real estate industry.
Hiring Flow:

If you believe that the Human Resources Manager role aligns with your career goals, kindly submit your CV in English.

The hiring process involves the following steps:

  • Recruiter Interview: A chance for us to get to know each other better.
  • Hiring Manager Interview: An opportunity to meet key team members and delve into job details.
  • Challenge Completion: A task to assess mutual compatibility.

We look forward to welcoming talented individuals to contribute to Metropolitan success stories.

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