436 Etisalat jobs in Dubai

Position: Document Controller
Location: UAE
Industry: Telecom / Etisalat Projects
Employment Type: Full-time

To manage and control project documentation in compliance with Etisalat and company procedures, ensuring accurate records, easy retrieval, and secure storage of all documents.

• Manage the receipt, distribution, and tracking of all project-related documents for Etisalat telecom projects.
• Maintain an up-to-date log of all incoming and outgoing correspondence, documents, drawings, and approvals.
• Ensure proper filing (soft & hard copies) of all Etisalat project documents for easy retrieval.
• Review documents for accuracy and completeness before submission to Etisalat or internal departments.
• Coordinate with project managers, engineers, and subcontractors for timely submission of required documents.
• Follow Etisalat's standard document control procedures and templates for all submissions (NOCs, work permits, drawings, test reports, etc.).
• Manage access and security of confidential documents.
• Ensure timely submission of project deliverables to Etisalat in line with agreed schedules.
• Support audits and compliance checks by providing requested documentation.

• Bachelors degree or diploma in administration, engineering, or a related field.
• Minimum 2-3 years of experience in document control, preferably in telecom or Etisalat projects within UAE.
• Strong knowledge of Etisalat documentation standards and processes.
• Proficient in MS Office, Excel, and document management systems.
• Excellent organizational skills with attention to detail.
• Ability to work under pressure and meet tight deadlines.
• Strong communication skills in English (Arabic is an advantage).

• Prior work with Etisalat-approved contractors.
• Knowledge of Etisalat portals and submission processes.

• Competitive salary based on experience.
• Standard UAE benefits as per labour law.

The candidate will be responsible for:

1. Serving as the primary point of contact for the customers and all internal Galaxy offices.
2. Relationship management with customers and developing an understanding of their business needs.
3. Managing the end-to-end process of air export movement, by working closely with the customer and internal stakeholders.
4. Proactively tracking the shipments and notifying the customers whenever required.
5. Communicating the changes/deviations from the earlier devised plan, post discussion with the team, to avert risks in routing or movement.
6. Resolving customer issues by engaging suitable stakeholders.
7. Monitoring booking trends and following up with customers to increase sales and optimize the customer service experience.
8. Maintaining accurate records and documentation and ensuring compliance with all relevant regulations and standards.

Job Type: Full Time

Job Location: Dubai

Basic required skills:

• Excellent communication and interpersonal skills.
• Fluent in Hindi and English (oral and written).
• Computer literate.
• Familiar with MS Office tools.
• Familiar with international logistics and freight forwarding (ocean/air & import/export).

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Overview

Customer Service Jobs in Dubai . The Customer Service Jobs in Dubai open the gate to the world where communication is the touch with the culture. As a customer service professional inarguably the global capital, you will not simply be picking up the phone, you will have the privilege of making new friends in every walk of life.

Looking for a Customer Service Employee in Dubai, UAE. The Candidate must be able to get along with other employees and ensure the customer is duly satisfied with the services provided.

The candidate should be amicable and polite at all along toward ensuring the highest standards of customer satisfaction. Preference will be given to applicants with experience; However, those with no experience can still apply. Salary ranges from AED4500 to AED5500. Call for further information.

Call Centre representatives are an essential part of the team and must possess good communication skills with a customer orientation.

The main job description covers the processing of incoming calls and outbound calls concerning customers, covering inquiries about products and services, complaints, resolution, and overall client satisfaction.

A candidate for the position should possess excellent communication and listening skills while being patient and remaining calm, working in a high-pressure environment.

Preference will be given for past experiences in customer service or call centres. But those without experience will be given training.

We are looking for a Telephone Operator who will be smart and courteous and who will be part of a multi-national company in Dubai.

The selected candidate, as per the requirement, will act as the first point of contact on behalf of every caller, such that all incoming and outgoing calls should be handled competently and with zeal.

• Take and transfer incoming telephone calls, pass and receive calls promptly and proficiently.
• Be informative to callers by giving them correct information on services and departments of the company, and people who may be called.
• Maintain an updated internal directory of extensions, contact numbers, and staff schedules.
• Take messages accurately and ensure timely delivery to appropriate recipients.
• Maintain strict confidentiality with respect to caller information and internal communication.
• Help staff and departments with making outgoing calls when needed.
• Handle urgent/emergency calls and make protocol per protocol.
• Must operate the telephone switchboards, multi-line systems, or communication software.

• High school diploma or equivalent.
• Professional experience in a telephone operator capacity or receptionist, in customer service or similar position. Excellent, clear speaking voice with professional etiquette on the phone.
• Excellent verbal communication and listening skills. Be able to multitask while staying calm under pressure.
• Basic PC and general knowledge of phone systems.

Looking for a Customer Service Executive who would assist consumers in Dubai and resolve their concerns. Anyone interested can WhatsApp their CV to our number.

• Reception of customer calls and messages
• Providing accurate information and solutions

Dubai, UAE is urgently in Need of a Receptionist. Both Males and females can apply. Coordinating and making reservations for Medical tests/Emirates ID applications.

• Support for the HR department.
• Visa processing & coordinating with the PROs

Cooperative Office Staff for a well-known company in Dubai. Fore candidate for the position has to be well-organized and can out various office-relatedadministrativeadministrationjobsjobs, including clerical jobs, so that it facilitates all functionalities within the office.

The basic roles and functions are document management, scheduling meetings, email management, and assisting the senior employees in undertaking assigned duties every day.

We are currently seeking a Dubai Driver. Please have some prior experience before applying. Interested candidates can send their CV through WhatsApp.

• Safely operate the assigned vehicle to transport passengers or deliver goods. Perform all applicable traffic laws and safety regulations.
• Conduct daily checks on a vehicle and ensure proper maintenance high quality customer care, and practice a professional image of the company.
• Earlier, plan the most optimal travel route in the shortest time and with minimum fuel usage.
• Ensure good conditions of the car and write about the mechanical fix.
• Maintain the records of trips, mileage, and usage of fuel.

We are looking for a cashier at our restaurant who meets good customer care services, someone who could scan selections for the customer, ensure prices and quantities are accurate, accept payment, then gives receipts for it, respond to inquiries, as well as give helpful information about customers’ products, promotions or directions to an item location.

You have to attend, though, responding to complaints, refunding or exchanging items, and keeping a clean work area.

Sales rep needed. An excellent verbal skill set is to be developed to make this a successful digressive dealing in the sales and generation of leads, and prospecting for customers.

• Present, promote, and sell products/services by solid arguments to existing and prospective customers.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.

• Proven work experience as a Sales Representative.

Our hospitality functions need a front desk agent. The responsibilities of this po, position include, but are not limited to, toting customers, managing check-in and check-out, processing payments, and handling inquiries. The successful candidate must have customer service skills and professionalism.

Urgently looking for a Sales Lady and Salesman for the company in Dubai. Salary from 3500 AED to 5000 AED. Accommodations, transportation, and visa will be covered other benefits as mentioned under the UAE Labor Law. Please Share your CV through WhatsApp.

• Greet and assist customers’ needs & queries about products and services.
• Advanced product/brand knowledge.
• Carry out promotion of products and visual merchandising and displays.
• Filipino, Indian, and Nepalese nationals can apply.

Baristas are required to prepare and serve hot and cold beverages including various kinds of coffee and tea. Barista duties also consist of educating customers with respect to our drinks menu, recommending based on customers’ likes or preferences, up-selling, special items and taking orders.

The candidate should possess good knowledge regarding brewing equipment operation, customer service and be flexible concerning schedule. Note: This position comprises salary and tips in compensation.

• Welcome customers at the entry
• Hand out the drink menu and answer questions regarding ingredients
• Take orders, while paying close attention to detail (e.g., preferences in coffee blend, dairy, and sugar ratios)

Dubai is waiting for cashiers who can speak very well and have a friendly attitude. Cashiers are meant to be trained for managing impressive transactions, making sure of accurate cash registers, and finally providing the best services to customers of retail stores, supermarkets, malls

We’re looking for a customer service representative to address inquiries and complaints from customers. You will also be required to do order, amendment, and escalation of complaints using those channels of communication.

The experienced Restaurant Supervisor goes beyond the call of duty in supervising day operations and beyond exceptional service to our guests.

The key responsibilities include front-of-house team management, coordinating shifts, ensuring cleanliness and food safety standards, addressing customer concerns, cutting through inventories, and ensuring the restaurant’s smooth operation.

Right experience managing restaurant affairs; excellent communication and leadership skills; strong commitment to being a provider of excellent customer service. A positive outlook and the ability to withstand high-pressure situations must exist within her or him. customer care

A customer service assistant is not to be hired, and also issues and complaints from customers are managed. This includes order and change processing as well as the escalation of complaints across various channels.

Being outstanding in this role requires one to remain calm in frustrating situations with customers while possessing experience with handling computers.

Your email address will not be published. Required fields are marked *

Comment *

Name *

Email *

Website

Customer Service Jobs in Dubai . The Customer Service Jobs in Dubai open the gate to the world where communication is the touch with the culture. As a customer service professional inarguably the global capital, you will not simply be picking up the phone, you will have the privilege of making new friends in every walk of life.

Looking for a Customer Service Employee in Dubai, UAE. The Candidate must be able to get along with other employees and ensure the customer is duly satisfied with the services provided.

The candidate should be amicable and polite at all along toward ensuring the highest standards of customer satisfaction. Preference will be given to applicants with experience; However, those with no experience can still apply. Salary ranges from AED4500 to AED5500. Call for further information.

Call Centre representatives are an essential part of the team and must possess good communication skills with a customer orientation.

The main job description covers the processing of incoming calls and outbound calls concerning customers, covering inquiries about products and services, complaints, resolution, and overall client satisfaction.

A candidate for the position should possess excellent communication and listening skills while being patient and remaining calm, working in a high-pressure environment.

Preference will be given for past experiences in customer service or call centres. But those without experience will be given training.

We are looking for a Telephone Operator who will be smart and courteous and who will be part of a multi-national company in Dubai.

The selected candidate, as per the requirement, will act as the first point of contact on behalf of every caller, such that all incoming and outgoing calls should be handled competently and with zeal.

• Take and transfer incoming telephone calls, pass and receive calls promptly and proficiently.
• Be informative to callers by giving them correct information on services and departments of the company, and people who may be called.
• Maintain an updated internal directory of extensions, contact numbers, and staff schedules.
• Take messages accurately and ensure timely delivery to appropriate recipients.
• Maintain strict confidentiality with respect to caller information and internal communication.
• Help staff and departments with making outgoing calls when needed.
• Handle urgent/emergency calls and make protocol per protocol.
• Must operate the telephone switchboards, multi-line systems, or communication software.

• High school diploma or equivalent.
• Professional experience in a telephone operator capacity or receptionist, in customer service or similar position. Excellent, clear speaking voice with professional etiquette on the phone.
• Excellent verbal communication and listening skills. Be able to multitask while staying calm under pressure.
• Basic PC and general knowledge of phone systems.

Looking for a Customer Service Executive who would assist consumers in Dubai and resolve their concerns. Anyone interested can WhatsApp their CV to our number.

• Reception of customer calls and messages
• Providing accurate information and solutions

Dubai, UAE is urgently in Need of a Receptionist. Both Males and females can apply. Coordinating and making reservations for Medical tests/Emirates ID applications.

• Support for the HR department.
• Visa processing & coordinating with the PROs

Cooperative Office Staff for a well-known company in Dubai. Fore candidate for the position has to be well-organized and can out various office-relatedadministrativeadministrationjobsjobs, including clerical jobs, so that it facilitates all functionalities within the office.

The basic roles and functions are document management, scheduling meetings, email management, and assisting the senior employees in undertaking assigned duties every day.

We are currently seeking a Dubai Driver. Please have some prior experience before applying. Interested candidates can send their CV through WhatsApp.

• Safely operate the assigned vehicle to transport passengers or deliver goods. Perform all applicable traffic laws and safety regulations.
• Conduct daily checks on a vehicle and ensure proper maintenance high quality customer care, and practice a professional image of the company.
• Earlier, plan the most optimal travel route in the shortest time and with minimum fuel usage.
• Ensure good conditions of the car and write about the mechanical fix.
• Maintain the records of trips, mileage, and usage of fuel.

We are looking for a cashier at our restaurant who meets good customer care services, someone who could scan selections for the customer, ensure prices and quantities are accurate, accept payment, then gives receipts for it, respond to inquiries, as well as give helpful information about customers' products, promotions or directions to an item location.

You have to attend, though, responding to complaints, refunding or exchanging items, and keeping a clean work area.

Sales rep needed. An excellent verbal skill set is to be developed to make this a successful digressive dealing in the sales and generation of leads, and prospecting for customers.

• Present, promote, and sell products/services by solid arguments to existing and prospective customers.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.

• Proven work experience as a Sales Representative.

Our hospitality functions need a front desk agent. The responsibilities of this po, position include, but are not limited to, toting customers, managing check-in and check-out, processing payments, and handling inquiries. The successful candidate must have customer service skills and professionalism.

Urgently looking for a Sales Lady and Salesman for the company in Dubai. Salary from 3500 AED to 5000 AED. Accommodations, transportation, and visa will be covered other benefits as mentioned under the UAE Labor Law. Please Share your CV through WhatsApp.

• Greet and assist customers' needs & queries about products and services.
• Advanced product/brand knowledge.
• Carry out promotion of products and visual merchandising and displays.
• Filipino, Indian, and Nepalese nationals can apply.

Baristas are required to prepare and serve hot and cold beverages including various kinds of coffee and tea. Barista duties also consist of educating customers with respect to our drinks menu, recommending based on customers' likes or preferences, up-selling, special items and taking orders.

The candidate should possess good knowledge regarding brewing equipment operation, customer service and be flexible concerning schedule. Note: This position comprises salary and tips in compensation.

• Welcome customers at the entry
• Hand out the drink menu and answer questions regarding ingredients
• Take orders, while paying close attention to detail (e.g., preferences in coffee blend, dairy, and sugar ratios)

Dubai is waiting for cashiers who can speak very well and have a friendly attitude. Cashiers are meant to be trained for managing impressive transactions, making sure of accurate cash registers, and finally providing the best services to customers of retail stores, supermarkets, malls

We're looking for a customer service representative to address inquiries and complaints from customers. You will also be required to do order, amendment, and escalation of complaints using those channels of communication.

The experienced Restaurant Supervisor goes beyond the call of duty in supervising day operations and beyond exceptional service to our guests.

The key responsibilities include front-of-house team management, coordinating shifts, ensuring cleanliness and food safety standards, addressing customer concerns, cutting through inventories, and ensuring the restaurant's smooth operation.

Right experience managing restaurant affairs; excellent communication and leadership skills; strong commitment to being a provider of excellent customer service. A positive outlook and the ability to withstand high-pressure situations must exist within her or him. customer care

A customer service assistant is not to be hired, and also issues and complaints from customers are managed. This includes order and change processing as well as the escalation of complaints across various channels.

Being outstanding in this role requires one to remain calm in frustrating situations with customers while possessing experience with handling computers.

Your email address will not be published. Required fields are marked *

Comment *

Name *

Email *

Website

The candidate will be responsible for:

1. Serving as the primary point of contact for the customers and all internal Galaxy offices.
2. Relationship management with customers and developing an understanding of their business needs.
3. Managing the end-to-end process of air export movement, by working closely with the customer and internal stakeholders.
4. Proactively tracking the shipments and notifying the customers whenever required.
5. Communicating the changes/deviations from the earlier devised plan, post discussion with the team, to avert risks in routing or movement.
6. Resolving customer issues by engaging suitable stakeholders.
7. Monitoring booking trends and following up with customers to increase sales and optimize the customer service experience.
8. Maintaining accurate records and documentation and ensuring compliance with all relevant regulations and standards.

Job Type: Full Time

Job Location: Dubai

Basic required skills:

• Excellent communication and interpersonal skills.
• Fluent in Hindi and English (oral and written).
• Computer literate.
• Familiar with MS Office tools.
• Familiar with international logistics and freight forwarding (ocean/air & import/export).

Full Name *

Email *

Phone *

Upload CV/Resume * Allowed Type(s): .pdf, .doc, .docx

By using this form you agree with the storage and handling of your data by this website.

Charterhouse is working with a leading multinational food manufacturing FMCG company. Our client is looking to hire a Customer Service & Logistics Specialist to join their team.

Your core responsibility will be to support the business unit by maintaining strong customer management and development. You will also be responsible for managing customer complaints, order management, fulfillment, and end-to-end logistics operations.

Main duties include maintaining strong customer relations, managing market complaints, taking ownership of the supply side of customer collaboration, and ensuring product availability. Additionally, you will guarantee that customer-specific demand and inventory requirements are communicated effectively.

The successful candidate will support sales, marketing, and finance activities across all categories within the GCC region.

You should be CIPS qualified, have excellent SAP operating experience, and a minimum of 3 years of experience in a similar customer service, logistics, or supply chain role within a leading multinational company.

Do you want to join a leading company in its sector? Are you passionate about the world of bread and pastries, and do you want to contribute your ideas and projects related to trends, products, recipes, and doughs?

We are a dynamic, innovative company with a human team eager to take on the world and set trends in the world of pastries and bread. If you are one of them, this is your project, and Europastry is your business

If you are interested in becoming part of this exciting and constantly growing project, this is your opportunity

Below are more details about the project:

Your job will be to ensure customer service guidelines are implemented in alignment with the company's vision and mission, working closely with the leading customer service team in Spain. Additionally, you will handle daily administrative tasks in the office. To succeed in this multifaceted role, you should be passionate about working with people, competent, proactive, and customer-focused.

• Implement customer service guidelines to support the sales team and maintain ongoing relationships with existing and new customers in the Middle East and Africa region;
• Align guidelines and procedures for MEA with the central international customer service team in Spain;
• Maintain a ledger and follow up daily on orders between customers, the central customer service in Spain, and the local sales team;
• Provide knowledgeable information about the company's products and services to customers;
• Support customers with proactive, timely solutions that add value to sales execution;
• Monitor orders and services to contribute to the company's quantitative and qualitative targets;

Perform other related duties as required to ensure the continuous operation of the local office (e.g., license renewal).

Degree in Business Administration or equivalent

Experience: At least 2 years of customer service experience in an international company

Fluent in English; knowledge of Spanish and Arabic is optional

High level of written and oral communication skills

Proactive thinking

Excellent communication and negotiation skills

TAA Project Management Services is currently recruiting for a Customer Service Intern to work on a full-time/part-time basis in Dubai for a period of 6 months , leading to a permanent position .

The Customer Service Officer is responsible for addressing complaints, issues, and queries of clients via email, telephone, or website; ensuring close, professional, and efficient relations and solutions according to the company standards.

1. Ensuring close, professional, and efficient relations with customers, with a company representative present at all times.
2. Understanding customer needs, improving their satisfaction, and collecting feedback on services provided.
3. Addressing complaints/issues posted by clients on the company website.
4. Assisting other departments with client relations during difficult times.
5. Supporting providers in resolving their problems.
6. Following up on all complaints and queries related to the company.
7. Conducting customer satisfaction surveys and presenting findings to the Customer Service Manager.

The ideal candidate will have the following skills and experience:

1. Bachelor's Degree or equivalent.
2. At least 1 year of experience in a similar role; knowledge of the facility management industry is a plus.
3. Proficient in MS Office (Excel, Word, Outlook, PowerPoint) and internet research skills.
4. Candidates must have their own visa and reside in Dubai.
5. Excellent English speaking skills.
6. Must have a laptop.

Commission will be provided upon successful deal closures. Phone will be provided.

Get in touch today to find out more.

Please email your updated CV, passport copy, and visa page to

Best of luck

At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services, including improving how we fulfill and deliver customer orders.

We're making history, and the good news is that we've only just begun. At Amazon, you get to work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in-station, real-time hands-on support to ensure our customers receive their packages on time, as promised.

The role will also help connect customers with experts who can provide them with the most accurate and up-to-date information about their packages. The work goes beyond fulfilling and delivering customer orders; it's about making sure we put smiles on customers' faces.

1. Communicating with customers directly in person, in addition to via phone and email
2. Empathizing with and prioritizing customer needs
3. Upholding company values and respecting every customer
4. Resolving issues and setting appropriate expectations with customers
5. Understanding and responding appropriately to customer issues
6. Consistently composing grammatically correct, concise, and accurate written responses
7. Approaching problems logically and with good judgment to ensure the appropriate customer outcome
8. Making quick and effective decisions on behalf of the customer
9. Working a flexible full-time schedule (40 hours per week)

• Work in environments where noise levels vary and can be loud (hearing protection will be provided)
• Work in environments where temperatures may vary due to outside weather conditions and are not controlled

You will be based at one of our last-mile delivery warehouses where Amazon's leading logistics system operates. As orders are dispatched and delivered, you'll be in contact with warehouse associates, delivery partners, and customers when they need guidance. You will inform delivery partners when a customer needs to reschedule a delivery. When you notice a delivery issue, you'll work to resolve it immediately to ensure a great customer experience without the need for the customer to contact Amazon. Operating at the heart of Amazon's logistics, you'll develop logistical and customer service expertise that sets Amazon apart. You'll connect with our customers daily, leveraging your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.

Our mission is to be Earth's most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team that empowers and cares for our people so they have the time and energy to focus on our customers' happiness. Our goal is to reduce customer effort in every way possible, helping them achieve the best results quickly and efficiently.

• High school diploma or equivalent
• Previous experience in customer service
• Ability to effectively prioritize work to ensure efficiency
• Experience with Windows OS and Microsoft Outlook
• Familiarity with multiple web browsers, database searching, and instant messenger tools
• English and Arabic language skills
• Bachelor's degree or equivalent work experience
• Proficiency in verbal and written communication
• Experience understanding and developing performance metrics to measure progress against KPIs
• Experience working on a merchandising or brand ambassador team for a recognized consumer brand

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need workplace accommodations during the application and hiring process, please visit (link) for more information. If the country or region you're applying in isn't listed, please contact your Recruiting Partner.