Operations Management Coordinator

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Abu Dhabi, Abu Dhabi Morals General Contracting LLC.

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Job Description

We are looking for an organized and proactive Operations Management Coordinator to manage daily office operations, support the COO, and coordinate cross-department tasks.

Responsibilities:
  1. Manage the COO’s calendar, meetings, travel, and records.
  2. Prepare and distribute reports, presentations, and documents with departments.
  3. Organize and maintain files for correspondence, project documents, and financials.
  4. Act as the primary point of contact for external stakeholders (consultants, contractors, vendors, authorities).
  5. Track and organize project documents (tenders, contracts, schedules, etc.) to ensure they are up-to-date and accessible.
  6. Handle confidential information with discretion.
Qualifications:
  1. 3+ years of experience in Document Control, Executive Assistant, or Coordinator roles in construction.
  2. Proficient in Microsoft Office Suite and construction management software.
  3. Strong organizational, time-management, and communication skills.
  4. Detail-oriented, proactive, and able to work independently.
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HSE Officer (Property Management Experience)

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Abu Dhabi, Abu Dhabi Kinzgroup

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Job Description

HSE Officer (Property Management Experience)

Job Opening: HSE Officer (Property Management Experience)
Location: Abu Dhabi, UAE
Salary: AED 3,500 – AED 5,000 (based on experience)

Requirements:
Minimum 3 years of HSE experience in the UAE
Proven experience in property/facility management sectors
Must be currently residing in the UAE
Must be available for face-to-face interviews in Abu Dhabi
Immediate joiners are highly preferred

What We Offer:
Competitive salary based on experience
Opportunity to work in a reputable property management environment
Growth and development within the company

If you meet the above criteria and are ready to take the next step in your HSE career, please submit your updated CV today

Apply now : / +971561735442

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Call Centre Executive for Owner Association and Property Management

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Abu Dhabi, Abu Dhabi LEAD Development

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Job Description

Call Centre Executive for Owner Association and Property Management

May 28, 2025

Call Centre Executive for Owner Association and Property Management

As a Call Centre Executive for the Owner Association and Property Management, you will be responsible for providing excellent customer service to our property owners, residents, and tenants. Your primary objective will be to handle incoming calls, respond to inquiries, resolve issues, and ensure effective communication between all stakeholders. You will play a crucial role in upholding the association and property management’s reputation and ensuring a positive experience for all clients.

Job Responsibilities
  • Manage incoming calls professionally and promptly, greeting callers courteously and maintaining a friendly and helpful tone during interactions.
  • Respond to inquiries and provide support to clients through various communication channels, including emails, chat, social media platforms, and other digital tools.
  • Effectively communicate with diverse clients, addressing their concerns and needs.
  • Assist owners, residents, and tenants with various inquiries related to their services, maintenance requests, account information, events, payments, amenities, lease agreements, and any other relevant topics.
  • Provide accurate and up-to-date information about the properties managed by the association, including rental or sales listings, amenities, and maintenance services.
  • Accurately record and maintain detailed records of all interactions, inquiries, and resolutions using the CRM system.
  • Proactively send Email and SMS communications to relevant clients for planned events, maintenance, marketing offers., etc using CRM or related software.
  • Listen attentively to clients’ concerns, complaints, and inquiries and provide timely and appropriate solutions or escalate matters to the relevant departments for resolution.
  • Ensure timely follow-up on pending issues to ensure complete client satisfaction and efficient problem resolution.
  • Collaborate with property management teams, maintenance staff, and other departments to ensure seamless communication and service delivery.
  • Stay updated with the latest association’s policies, services, and procedures, property information and communication techniques.
JOB DESCRIPTION Key Performance Indicators (KPI’s)
  • Customer Satisfaction Score.
  • Call Abandonment Rate.
Skills, Knowledge & Attributes
  • Strong interpersonal skills, active listening abilities, and empathy towards clients’ needs.
  • Ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously.
  • Positive attitude, patience, and a genuine desire to assist and support clients.
  • Flexibility to work in shifts, including evenings and weekends, based on the call center’s operating hours and property management requirements.
Education and Experience Requirements:
  • Fluent in English & Arabic language, with excellent verbal and written communication skills. Additional language will be a plus.
  • Previous experience in a customer service or call centre role within the real estate, property management, or owner association industry is preferred.
  • Proficiency in using computer systems, CRM software, and other communication tools.
  • Bachelor’s degree in any related field.
  • 5 years relevant working experience with at least 3 years’ experience as Call Centre Executive in UAE.

The duties and responsibilities described above are not a comprehensive list and that additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands.

Apply Now

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File types : .doc, .docx, and .pdf | File size : up to 5 MB

File types : .doc, .docx, and .pdf | File size : up to 5 MB

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