Field Service Technician

Dubai, Dubai HOMEWIDE LLC

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Job Description

The Service Technician diagnoses, troubleshoots, resolves, and repairs issues in a timely and cost-effective manner while promoting and maintaining a high level of customer satisfaction with our products and services. The service technician works with clients to maintain a comprehensive and timely solution.

SECTION II: KEY DUTIES & RESPONSIBILITIES

  • Manage all on-site repair, maintenance, and testing tasks to ensure proper documentation of all related processes.
  • Diagnose errors and technical problems and determine proper solutions to produce timely and detailed service reports.
  • Satisfy customer needs by making appropriate recommendations and briefings about usage and preventative maintenance.
  • Call the customer for the visiting appointment time.
  • Attend the customer service calls, diagnose & repair as per the symptoms cure guidelines.
  • Provide basic maintenance care & tips to lengthen the life of customer appliances.
  • Prepare reports in the worksheet and obtain signatures from customers, accomplishment report to be submitted to the Technical supervisor.
  • Prepare cash collection remittance sheet and submit the cash to the supervisor.
  • Assist with delivery & installation, project, and workshop repair when needed.
  • Maintain tools & vehicles issued by the company.
  • Collect and deliver appliances from dealers, showrooms, or customers (if any).
  • Coordinate with the supervisor for any issues arising while on duty to avoid delays in attending service calls.
  • Attend any other tasks given by the supervisor from time to time.
  • Participate in product training provided by the company to enhance knowledge.
  • Comply with MHAO and RTA safety laws while driving the vehicle.
  • Collect service charges/fees from customers and daily handover the collection amount to the technical/service supervisor.

SECTION III: KNOWLEDGE, SKILLS, COMPETENCIES

Educational Qualification: Completed high school with Technical Diploma.

Additional Qualification: Certificate in Electronic Repair.

Years of Experience: 5 years’ experience in house appliances repair and installation.

High-level ability to test, troubleshoot, service, and repair home appliances. Ability to adapt to dynamic work schedules and flexible shifts. Excellent customer service, communication, and self-management skills. Must have a UAE driver’s license.

Skills: Communication, Troubleshooting and Problem Solving, Technical Knowledge, Customer Focus, Results Driven.

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Field Service Technician

Dubai, Dubai Seatrium

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Job Description

Perform service activities according to company policies and safety standards.

Investigate and troubleshoot product service issues.

Provide assistance to senior technicians and the field service manager.

Provide 24/7 on-call emergency services as required.

Complete paperwork accurately and timely, including field service reports, time cards, and expense reports.

Compile ad-hoc reports as needed for projects.

Maintain and develop project documentation and reports.

Perform equipment inspections and provide technical evaluations and solutions.

Promote a safe working environment and assist in investigating safety incidents.

Communicate project status to managers and department heads.

Report directly to the Field Service Manager or delegate during their absence.

Track company assets on sites and ensure maintenance as per agreements.

Fully comply with company policies, procedures, and instructions.

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Field Service Technician

Dubai, Dubai National Oilwell Varco

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Job Description

NOTE: Please ONLY apply if you have sufficient experience and skills required as per job description below.

Job Summary

Reporting to the Service Team Leader, the Service Technician, will take responsibility for supporting and servicing all products and clients for NOV's Process & Flow Technologies business within the Middle East market. Your existing knowledge within electrical and mechanical servicing of pump products including reciprocating/Centrifugal and/or Progressive cavity pumps & chokes will be critical to your success in this role. As Service Technician, you will liaise with internal stakeholders of our Dubai site and manage your daily, weekly and monthly schedule in an efficient manner to maintain strong customer relations with the support we offer. Key to this role will be your ability to drive continual improvement processes, enhancing efficiency and performance within our industrial markets and delivering technically competent installations, commissioning, servicing and maintenance support to our customers.

Developing our business goes hand in hand with developing our people's skills, with the support of the Service Team Leader in your region, you will be open to career progression and continued self-development to reach personal and business goals.

An ability to prepare and carry out product training and assist the sales team with technical queries will also be required as part of the role.

Ability to prepare spares parts list for quotes and customer support.

RESPONSIBILITIES:

  • Liaise with NOV project teams and management, Client and Vendors relating to their allocated installation, commissioning, servicing and maintenance activities
  • Prepare, review and approve work packs required for the above related activities
  • Co-ordinate with on-site sub contract labour as required for above activities
  • Undertake installation, pre-commissioning, commissioning and start-up operations of process plant in line with NOV procedures, including but not limited to:
  • P&ID walk downs
  • Mechanical completion checks
  • Factory acceptance tests
  • Training material Preparation
  • Leak testing/pressure testing
  • Train operators and client personnel in use of process plant and equipment in line with NOV operation and maintenance manuals Must ensure that company policies and procedures are being enforced and adhered to at all times.
  • Arrange services and work with all involved departments to meet needs of customers and production schedules.
  • Maintain contact with plant operational personnel to build long-term relationship/database of customer feedback
  • Under management direction, provide after sales services including inspections, spares, advice/recommendations, liaising with engineering departments as necessary.
  • Be fully familiar and fully conversant with department and company policies, procedures and processes, ensuring all work and actions undertaken are in full compliance at all times
  • Provide HSEQ leadership ensuring personal compliance with legislation and Company policies
  • Regular travel to customer sites when required
  • Carry out other duties as and when business requirements dictate as may be reasonably expected by line manager

EXPERIENCE/EDUCATION/SKILL-SET REQUIRED:

  • 5-7 years Field/Service experience of one or more product lines.
  • Pump Mechanical/Electrical Experience 5 years + within installation, commissioning, servicing and/or maintenance team environments.
  • Working knowledge and experience in Reciprocating/Centrifugal and/or Progressive Cavity pumps.
  • ONC/HNC /HND in relevant Engineering. Bachelor's degree preferred.
  • Interpretation of engineering drawings and technical documentation.
  • Previous Oil & Gas experience in the Middle East.
  • Computer literacy (including good command of Microsoft Office; Excel, Word, Outlook).
  • Knowledge of industry standards.
  • Good Written and Oral communications.
  • Knowledge of local Compliance requirements, and laws.
  • Willingness to travel frequently.
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Field Service Technician I

Dubai, Dubai Carrier Global Corporation

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Job Description

Country: United Arab Emirates

Location: UTS Carrier, Palladium building, 2nd floor, Al Quoz, Dubai, UAE

Role Responsibilities:
  • Service of HVAC Equipment
  • Attend to call outs related to HVAC equipment
Role Purpose: Minimum Requirements:
  • 3-year diploma in air-conditioning trade
  • 2 years of work experience
  • Communication skills in the English language

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Job Applicant's Privacy Notice:

Click on this link to read the Job Applicant's Privacy Notice

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Field Service Technician I

Dubai, Dubai Carrier Climate Solutions Transportation

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1 week ago Be among the first 25 applicants

Location:
UTS Carrier, Palladium building, 2nd floor, Al Quoz, Dubai, UAE

Job Description
Country
United Arab Emirates
Location:
UTS Carrier, Palladium building, 2nd floor, Al Quoz, Dubai, UAE
Role: HVAC Junior Technician
Location: Dubai, UAE
Contract type: Full time
Build a career with confidence
At Carrier, you’re joining the world leader in healthy, safe,sustainableand intelligent building and cold chain solutions. We create solutions that matter for people andourplanet – and our employees are the heart of it all. We are a company of innovators and problem-solvers who are united byThe Carrier Way– our vision,valuesand culture.
As an employer of choice, we strive to provide a great place to work that attracts,developsand retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. In short, Carrier’s greatest assets are the expertise,creativityand passion of our employees– and we’re excited for you to join the team.
About The Role
The main role of the Technician is to perform jobs given on weekly basis by direct supervisor, carries out maintenance contracts and attends some warranty related jobs.
Role Responsibilities
As a HVAC Junior Technician, you’ll be responsible for:

  • Identifying maintenance risks on equipment
  • Diagnosing electrical and mechanical faults for HVAC systems.
  • Talking with customers about their HVAC needs.
Requirements
  • Professional diploma certificate in HVAC
  • English language skills
  • 2 years of experience as an HVAC technician
Our commitment to you
Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.
Join us and make a difference.
Apply Now!
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Job Applicant's Privacy Notice
Click on this link to read the Job Applicant's Privacy Notice
Job Details
Role Level: Entry-Level Work Type: Contract Country: United Arab Emirates City: Dubai Company Website: Job Function: Field Sales & Outdoor Services Company Industry/
Sector: Wholesale Building Materials
What We Offer
About The Company
The need has never been greater for safe and sustainable cold chain technologies. Carrier is committed to rapid innovation, partnerships and thought leadership to help preserve, protect and extend the supply of food, medicine and vaccines around the planet.The connected cold chain is everything that is needed to connect food and medicine producers to end users. It Is made up of both the physical products and digital infrastructure that ensure a safe and sustainable delivery.To meet these challenges, the world needs a more connected cold chain for greater visibility and control – and Carrier is helping to make it possible. Our Healthy, Safe, Sustainable Cold Chain Program helps customers meet rapidly evolving supply chain demands and make their cold chain activities more effective.
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Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at level
  • Seniority levelEntry level
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  • IndustriesWholesale Building Materials

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Field Service Technician - Electrical

Dubai, Dubai Seatrium

Posted today

Job Viewed

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Job Description

Perform service activities according to company policies and safety standards.

Investigate and troubleshoot product service issues.

Provide assistance to senior technicians and the field service manager.

Provide 24/7 on-call emergency services as required.

Complete paperwork accurately and timely, including field service reports, time cards, and expense reports.

Compile ad-hoc reports as needed for projects.

Maintain and develop project documentation and reports.

Perform equipment inspections and provide technical evaluations and solutions.

Promote a safe working environment and assist in investigating safety incidents.

Communicate project status to managers and department heads.

Report directly to the Field Service Manager or delegate during their absence.

Track company assets on sites and ensure maintenance as per agreements.

Fully comply with company policies, procedures, and instructions.

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This advertiser has chosen not to accept applicants from your region.

Field Service Technician I

Dubai, Dubai Carrier Global Corporation

Posted today

Job Viewed

Tap Again To Close

Job Description

Country: United Arab Emirates

Location: UTS Carrier, Palladium building, 2nd floor, Al Quoz, Dubai, UAE

Role Responsibilities:
  • Service of HVAC Equipment
  • Attend to call outs related to HVAC equipment
Role Purpose:Minimum Requirements:
  • 3-year diploma in air-conditioning trade
  • 2 years of work experience
  • Communication skills in the English language

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Job Applicant's Privacy Notice:

Click on this link to read the Job Applicant's Privacy Notice

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About the latest Field service technician Jobs in Dubai !

Field Service Technician I

Dubai, Dubai Carrier

Posted 1 day ago

Job Viewed

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Job Description

**Country:**
United Arab Emirates
**Location:**
UTS Carrier, Palladium building, 2nd floor, Al Quoz, Dubai, UAE
**Role:** HVAC Junior Technician
**Location:** Dubai, UAE
**Contract type:** Full time
**Build a career with confidence**
At Carrier, you're joining the world leader in healthy, safe,?sustainable?and intelligent building and cold chain solutions. We create solutions that matter for people and?our?planet - and our employees are the heart of it all. We are a company of innovators and problem-solvers who are united by? _The Carrier Way_ ?- our vision,?values?and culture?
As an employer of choice, we strive to provide a great place to work that attracts,?develops?and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. In short, Carrier's greatest assets are the expertise,?creativity?and passion of our employees?- and we're excited for you to join the team?
**About the role**
The main role of the Technician is to perform jobs given on weekly basis by direct supervisor, carries out maintenance contracts and attends some warranty related jobs.
**Role Responsibilities:**
As a HVAC Junior Technician, you'll be responsible for:
+ Identifying maintenance risks on equipment
+ Diagnosing electrical and mechanical faults for HVAC systems.
+ Talking with customers about their HVAC needs.
**Requirements:**
+ Professional diploma certificate in HVAC
+ English language skills
+ 2 years of experience as an HVAC technician
**Our commitment to you**
Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is _The Carrier Way_ .
Join us and make a difference.
**Apply Now!**
**Carrier is An Equal** **Opportunity/Affirmative** **Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.**
**Job Applicant's Privacy Notice:**
Click on this link ( to read the Job Applicant's Privacy Notice
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Senior Field Service Technician

Dubai, Dubai Bosch Diesel Service - Al Salehi

Posted 12 days ago

Job Viewed

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Job Description

The Role
• Perform maintenance, inspections, and repairs on engine and fuel systems at customer locations. • Assist in the diagnosis and troubleshooting of mechanical and electrical issues related to engines and fuel systems. • Install fuel system components and engines at the customer site. • Assist senior technicians with tasks and service requirements. • Ensure all service activities are documented accurately in service reports and work orders. • Ensure compliance with safety standards, environmental regulations, and manufacturer guidelines. • Provide customer support and communicate effectively to explain issues and • recommended solutions. • Maintain and clean service tools, equipment, and company vehicles. • Use diagnostic tools and equipment to identify problems in engine performance or fuel systems along with senior technicians • Ensure tools and equipment are in good working condition, performing regular checks and cleaning. • Any other responsibilities or scope as and when instructed by the Field Service Team Lead or Workshop Manager

Requirements
• Technical Expertise: In-depth knowledge of automotive systems, including engines, transmissions, electrical systems, and diagnostics. • Problem-Solving: Strong analytical skills to diagnose and resolve complex technical issues efficiently. • Communication: Excellent verbal and written communication skills for interacting with customers and team members. • Leadership: Proven ability to lead and motivate a team, manage workloads, and ensure high-quality service. • Customer Focus: Commitment to providing exceptional customer service and addressing customer needs promptly. • Attention to Detail: Precision in performing repairs and maintenance tasks to ensure vehicle safety and reliability. • Certifications: Relevant certifications such as ASE (Automotive Service Excellence) are preferred. Experience: • Minimum of 5 years of experience as a field service technician in the automotive industry. • Experience in leading and training a team of technicians. • Proven track record of diagnosing and repairing a wide range of automotive issues.

About the company
Al Salehi Machinery & Equipment Repairing is an authorized Bosch Diesel Service Center, a Contract Partner of Robert Bosch GmbH, internationally known for its modern innovations and unrivalled quality products. The company was established in October 2007 in Dubai, yet the companys legacy of experience in the industry goes back in 1980 as a family business. Hence, it offers more than 40 years combined experience in Diesel Fuel Injection systems. With the ever-changing and rising demand in the UAE for a state-of-the-art diesel workshop able to repair and calibrate components of new diesel technology particularly the Common-rail System, Mr. Behzad Salehi has ventured in Dubai an authorized Bosch Diesel Service station. Al Salehi is the first Bosch Diesel Service Centre to provide the unique service of repairing Common-rail system in the GCC recognized by Robert Bosch GmbH. It has also acquired dealerships with other renowned brands such as AsimcoBYC, VDO, and Delphi Technologies. It provides the highest standard of service at competitive rates, test and repair of the conventional-types and modern Diesel Fuel Injection systems. The company continues to invest on the latest repair technology to be able to effectively complete repairs and diagnose faults quickly and efficiently. Today, Al Salehi is not only a renowned Bosch Diesel Service station but also constantly evolving in the Diesel Fuel Injection systems service industry aiming to be the one-stop service provider in a global scale Driven by Innovation and Quality.
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Diesel Mechanic - Field Service Technician

Dubai, Dubai beBeeDieselMechanic

Posted today

Job Viewed

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Job Description

Key Responsibilities Include Traveling To Customer Sites, Performing Routine Maintenance Services, Conducting Bit Inspections And Brake Servicing. Our Ideal Candidate Possesses Strong Mechanical Skills And A Valid Class-B Driver's License.

">A Day In The Life
  • Travel to customer sites using company truck for routine maintenance services and bit inspections.
  • Conduct brake servicing and light repairs as needed.

We Offer A Competitive Hourly Rate Based On Experience, A Monthly Bonus Up To $2500 Based On Production, Overtime Opportunities, Health Insurance, Paid Vacation And Time Off.

Requirements
  • Valid Class-B Driver's License Required.
  • Possess a positive attitude and strong mechanical skills.
  • Willngness to learn new skills is essential.
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