159 Field Service Technician jobs in Dubai

The Service Technician diagnoses, troubleshoots, resolves, and repairs issues in a timely and cost-effective manner while promoting and maintaining a high level of customer satisfaction with our products and services. The service technician works with clients to maintain a comprehensive and timely solution.

SECTION II: KEY DUTIES & RESPONSIBILITIES

• Manage all on-site repair, maintenance, and testing tasks to ensure proper documentation of all related processes.
• Diagnose errors and technical problems and determine proper solutions to produce timely and detailed service reports.
• Satisfy customer needs by making appropriate recommendations and briefings about usage and preventative maintenance.
• Call the customer for the visiting appointment time.
• Attend the customer service calls, diagnose & repair as per the symptoms cure guidelines.
• Provide basic maintenance care & tips to lengthen the life of customer appliances.
• Prepare reports in the worksheet and obtain signatures from customers, accomplishment report to be submitted to the Technical supervisor.
• Prepare cash collection remittance sheet and submit the cash to the supervisor.
• Assist with delivery & installation, project, and workshop repair when needed.
• Maintain tools & vehicles issued by the company.
• Collect and deliver appliances from dealers, showrooms, or customers (if any).
• Coordinate with the supervisor for any issues arising while on duty to avoid delays in attending service calls.
• Attend any other tasks given by the supervisor from time to time.
• Participate in product training provided by the company to enhance knowledge.
• Comply with MHAO and RTA safety laws while driving the vehicle.
• Collect service charges/fees from customers and daily handover the collection amount to the technical/service supervisor.

SECTION III: KNOWLEDGE, SKILLS, COMPETENCIES

Educational Qualification: Completed high school with Technical Diploma.

Additional Qualification: Certificate in Electronic Repair.

Years of Experience: 5 years’ experience in house appliances repair and installation.

High-level ability to test, troubleshoot, service, and repair home appliances. Ability to adapt to dynamic work schedules and flexible shifts. Excellent customer service, communication, and self-management skills. Must have a UAE driver’s license.

Skills: Communication, Troubleshooting and Problem Solving, Technical Knowledge, Customer Focus, Results Driven.

Country: United Arab Emirates

Location: UTS Carrier, Palladium building, 2nd floor, Al Quoz, Dubai, UAE

• Service of HVAC Equipment
• Attend to call outs related to HVAC equipment

• 3-year diploma in air-conditioning trade
• 2 years of work experience
• Communication skills in the English language

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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Location:
UTS Carrier, Palladium building, 2nd floor, Al Quoz, Dubai, UAE

Job Description
Country
United Arab Emirates
Location:
UTS Carrier, Palladium building, 2nd floor, Al Quoz, Dubai, UAE
Role: HVAC Junior Technician
Location: Dubai, UAE
Contract type: Full time
Build a career with confidence
At Carrier, you’re joining the world leader in healthy, safe,sustainableand intelligent building and cold chain solutions. We create solutions that matter for people andourplanet – and our employees are the heart of it all. We are a company of innovators and problem-solvers who are united byThe Carrier Way– our vision,valuesand culture.
As an employer of choice, we strive to provide a great place to work that attracts,developsand retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. In short, Carrier’s greatest assets are the expertise,creativityand passion of our employees– and we’re excited for you to join the team.
About The Role
The main role of the Technician is to perform jobs given on weekly basis by direct supervisor, carries out maintenance contracts and attends some warranty related jobs.
Role Responsibilities
As a HVAC Junior Technician, you’ll be responsible for:

• Identifying maintenance risks on equipment
• Diagnosing electrical and mechanical faults for HVAC systems.
• Talking with customers about their HVAC needs.
  

• Professional diploma certificate in HVAC
• English language skills
• 2 years of experience as an HVAC technician
  

• Seniority levelEntry level

• Employment typeContract

• Job functionEngineering and Information Technology
• IndustriesWholesale Building Materials

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Perform service activities according to company policies and safety standards.

Investigate and troubleshoot product service issues.

Provide assistance to senior technicians and the field service manager.

Provide 24/7 on-call emergency services as required.

Complete paperwork accurately and timely, including field service reports, time cards, and expense reports.

Compile ad-hoc reports as needed for projects.

Maintain and develop project documentation and reports.

Perform equipment inspections and provide technical evaluations and solutions.

Promote a safe working environment and assist in investigating safety incidents.

Communicate project status to managers and department heads.

Report directly to the Field Service Manager or delegate during their absence.

Track company assets on sites and ensure maintenance as per agreements.

Fully comply with company policies, procedures, and instructions.

Country: United Arab Emirates

Location: UTS Carrier, Palladium building, 2nd floor, Al Quoz, Dubai, UAE

• Service of HVAC Equipment
• Attend to call outs related to HVAC equipment

• 3-year diploma in air-conditioning trade
• 2 years of work experience
• Communication skills in the English language

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Job Applicant's Privacy Notice:

Click on this link to read the Job Applicant's Privacy Notice

Key Responsibilities Include Traveling To Customer Sites, Performing Routine Maintenance Services, Conducting Bit Inspections And Brake Servicing. Our Ideal Candidate Possesses Strong Mechanical Skills And A Valid Class-B Driver's License.

• Travel to customer sites using company truck for routine maintenance services and bit inspections.
• Conduct brake servicing and light repairs as needed.

We Offer A Competitive Hourly Rate Based On Experience, A Monthly Bonus Up To $2500 Based On Production, Overtime Opportunities, Health Insurance, Paid Vacation And Time Off.

• Valid Class-B Driver's License Required.
• Possess a positive attitude and strong mechanical skills.
• Willngness to learn new skills is essential.

JOB DESCRIPTION

NOTE : Please ONLY apply if you have sufficient experience and skills required as per job description below.

Job Summary

Reporting to the Service Team Leader, the Service Technician, will take responsibility for supporting and servicing all products and clients for NOV's Process & Flow Technologies business within the Middle East market. Your existing knowledge within electrical and mechanical servicing of pump products including reciprocating / Centrifugal and / or Progressive cavity pumps & chokes will be critical to your success in this role. As Service Technician, you will liaise with internal stakeholders of our Dubai site and manage your daily, weekly and monthly schedule in an efficient manner to maintain strong customer relations with the support we offer. Key to this role will be your ability to drive continual improvement processes, enhancing efficiency and performance within our industrial markets and delivering technically competent installations, commissioning, servicing and maintenance support to our customers.

Developing our business goes hand in hand with developing our people's skills, with the support of the Service Team Leader in your region, you will be open to career progression and continued self-development to reach personal and business goals.

An ability to prepare and carry out product training and assist the sales team with technical queries will also be required as part of the role.

Ability to prepare spares parts list for quotes and customer support.

RESPONSIBILITIES :

• Liaise with NOV project teams and management, Client and Vendors relating to their allocated installation, commissioning, servicing and maintenance activities
• Prepare, review and approve work packs required for the above related activities
• Co-ordinate with on-site sub contract labour as required for above activities
• Undertake installation, pre-commissioning, commissioning and start-up operations of process plant in line with NOV procedures, including but not limited to :
• P&ID walk downs
• Mechanical completion checks
• Factory acceptance tests
• Training material Preparation
• Leak testing / pressure testing
• Train operators and client personnel in use of process plant and equipment in line with NOV operation and maintenance manuals Must ensure that company policies and procedures are being enforced and adhered to at all times.
• Arrange services and work with all involved departments to meet needs of customers and production schedules.
• Maintain contact with plant operational personnel to build long-term relationship / database of customer feedback
• Under management direction, provide after sales services including inspections, spares, advice / recommendations, liaising with engineering departments as necessary.
• Be fully familiar and fully conversant with department and company policies, procedures and processes, ensuring all work and actions undertaken are in full compliance at all times
• Provide HSEQ leadership ensuring personal compliance with legislation and Company policies
• Regular travel to customer sites when required
• Carry out other duties as and when business requirements dictate as may be reasonably expected by line manager

EXPERIENCE / EDUCATION / SKILL-SET REQUIRED :

ABOUT US

Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success.

We Power the Industry that Powers the World

Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future.

Global Family

We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.

Purposeful Innovation

Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.

Service Above All

This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget.