229 Food Quality jobs in Dubai
Food Quality Assurance Specialist
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We are seeking a highly qualified Franchise Quality Assurance Officer to support our quality assurance team in ensuring that franchise locations comply with industry standards and operational procedures.
This role involves conducting audits of franchisees, assisting in the implementation of quality assurance policies, and collaborating with franchise operations teams to ensure continuous improvement and regulatory compliance.
Main Responsibilities:
- Compliance Support and Execution:
- Assist in scheduling and conducting yearly compliance audits and inspections within the UAE branches and franchise network.
- Conduct follow-ups on monthly reports and franchisee KPIs to ensure compliance with company standards.
- Ensure personal adherence to all quality assurance and compliance protocols.
- Compliance Management:
- Assist in the implementation and maintenance of quality assurance and compliance policies and procedures for franchise operations.
- Ensure all products meet regulatory and industry standards at the franchise level.
- Monitor and report on compliance with relevant regulatory requirements.
- Monitor franchise adherence to regulatory and industry standards, including health and safety regulations.
- Auditing and Inspection:
- Conduct franchisees audits.
- Document audit findings, prepare reports, and ensure timely corrective actions.
- Support during external audits and regulatory agency inspections.
- Ensure raw material and ingredient food safety approval at the franchise level.
- Continuous Improvement:
- Identify areas for improvement in quality assurance processes and franchise operation and suggest solutions.
- Assist in analyzing quality data and metrics to identify trends and root causes of non-compliance at franchise locations.
- Participate in cross-functional teams to drive quality and compliance initiatives.
- Ensure all CPU and branches are HACCP certified and maintain the certification.
- Documentation and Reporting:
- Maintain accurate and up-to-date records of compliance activities.
- Prepare reports on compliance status and performance metrics for review.
- Ensure documentation meets regulatory requirements and industry standards.
Qualifications:
- 2+ years of experience in quality assurance or compliance, preferably in the multi-unit retail, restaurant, or franchise industry.
- Proven experience in conducting audits and supporting compliance programs.
- Experience working with regulatory bodies and understanding of relevant industry regulations.
- Bachelor's degree in quality assurance, Food Science, Engineering, or a related field.
- Certification in quality assurance (HACCP Level 4, ISO 22000 Lead auditor).
- In-depth understanding of industry-specific regulations and standards relevant to franchise operations.
- Knowledge of quality assurance methodologies, tools, and best practices.
- Proficient in using quality management software and tools.
Food Quality Expert
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Job Overview
We are seeking a detail-oriented professional to join our team as a Quality Assurance Specialist . This role will be responsible for ensuring the quality of perishable items, including meat, seafood, fruits, and vegetables.
The ideal candidate will have strong interpersonal skills, with a focus on building collaborative relationships. They should also possess excellent problem-solving abilities, attention to detail, and the ability to communicate effectively with internal and external stakeholders.
This position requires a strong understanding of quality control procedures, as well as experience working in a fast-paced environment. The successful candidate will be expected to work closely with vendors, instock managers, and other teams to ensure that high-quality products are delivered to customers.
Key Responsibilities
- Inspecting Perishable Items : Review the quality of meat, seafood, fruits, and vegetables during inbound at Amazon stores, hubs, and vendor sites.
- Rejecting Damaged/Defective Items : Reject damaged or defective items back to the vendor.
- Auditing Quality During Picking & Packing Process : Audit the quality during picking and packing process performed by LPC associates.
- Monitoring Packaging Standards : Monitor packaging standards during the packing process.
- Performing Daily Audits : Perform daily audits of bins and share weekly/daily reports with stakeholders.
- Training Store Associates : Train store and hub associates on quality, SOPs, and packaging.
Bachelor's Degree and Essential Qualifications
A bachelor's degree is required for this position. Essential qualifications include:
- Strong written and verbal communication skills
- Experience with Excel
- HACCP, PIC 3 (Person In Charge) - certified by Dubai Municipality
- ISO 22000, GMP, Food Safety knowledge
- Proficiency in Microsoft Office Suite, particularly Excel
PREFERRED QUALIFICATIONS
- Ability to multitask effectively in a fast-paced environment
- Experience communicating to senior management and customers verbally and in writing
Inclusive Culture
At our company, we strive to create an inclusive culture that empowers employees to deliver their best results for our customers. If you have a disability and require workplace accommodations or adjustments during the application and hiring process, please visit our website for more information.
Food Quality Maintenance Specialist
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About Us
We are a hospitality company that offers unique food concepts to bring people together.
Our ideal candidate will conduct audits, prepare reports and present findings to our management team.
The role involves Maintenance Auditor responsibilities such as:
- Conducting regular equipment, facilities and maintenance procedure audits to ensure compliance with established standards.
- Preparing detailed reports on audit findings and recommending corrective actions for maintenance and quality improvements.
- Providing training and guidance on quality control principles and effective maintenance best practices.
- Investigating and resolving quality and maintenance-related issues to ensure operational excellence.
- Developing and implementing quality and maintenance procedures and standards.
- Communicating effectively with management to provide recommendations and improvements in maintenance and quality control practices.
- Maintaining accurate records of audit activities.
- Verifying that all equipment and facilities meet quality standards.
To be successful in this role you need:
- Bachelor's degree in engineering, industrial management or related technical field.
- Minimum 2 years of experience in auditing quality and maintenance practices within the food industry.
- Strong knowledge of quality control principles, maintenance management systems and relevant industry standards.
- Excellent communication and presentation skills.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.
- Strong attention to detail.
- Knowledge of relevant laws, regulations and industry standards related to equipment and facility maintenance.
- Ability to adapt to changing situations and work under pressure.
- Proficient in Microsoft Office applications.
This is a key role within our organization that requires strong expertise and dedication. We look forward to hearing from you.
Food Manufacturing Site Manager
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- Leads daily operations and production delivery across multiple food manufacturing facilities.
- Ensures production schedules are met efficiently, safely, and in line with regulatory standards.
- Assures product quality complies with food safety and regulatory frameworks.
- Hires, develops, and supervises plant staff, including leading production managers at each facility.
- Implements and maintains food safety standards, quality control measures, and audit readiness.
- Conducts regular inspections and audits to ensure compliance with ISO, HACCP, and GFSI standards.
- Leads process improvement initiatives to reduce waste and enhance efficiency through Lean and Six Sigma practices.
- Manages operational budgets and optimizes resource allocation.
Requirements:
- Bachelor's degree in Mechanical Engineering, Process Engineering, Industrial Engineering, Operations Management, or a related field.
- Minimum 10+ years of experience in plant or production management, preferably in food manufacturing, with at least 5 years in a senior leadership role.
- Strong background in production planning, quality control, food safety, and compliance.
- Proven track record in managing multi-site operations or start-ups of new facilities.
- Experience with international food safety standards (ISO 9001, ISO 22000, HACCP, GFSI).
Quality Assurance
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The Quality Assurance (QA) Specialist is responsible for ensuring that all healthcare services meet established standards of quality, safety and performance. This role involves developing, implementing and monitoring quality assurance policies and procedures, supporting accreditation readiness and promoting a culture of continuous improvement across the healthcare facility.
Responsibilities- Monitor compliance with regulatory standards (e.g. JCIA, ISO, DOH, DHA, MOH).
- Assist in the development and implementation of quality improvement initiatives.
- Collect, analyze and report clinical and operational quality data.
- Coordinate internal audits and participate in external accreditation surveys.
- Investigate adverse events, patient complaints and incidents; support root cause analysis and corrective actions.
- Collaborate with clinical and administrative departments to implement performance improvement strategies.
- Maintain documentation of quality assurance activities, audits and outcomes.
- Support training and awareness sessions related to quality standards and patient safety.
- Participate in risk management and infection control activities as needed.
- Contribute to the development and review of policies, procedures and clinical guidelines.
- Use tools such as KPIs, dashboards and quality scorecards to track and report performance.
- Bachelor in Healthcare, Health Information Management, Science, Communications, Business or related field, or equivalent combination of experience and education.
- Masters in Healthcare or related field.
- Experience of minimum 5 years in the healthcare quality field in activities relevant to the role.
- Experience of 2 years – progressive experience in patient safety or facilitating interdisciplinary improvement teams in a healthcare setting or other relevant experience.
- Knowledge and Skills:
- Ability to develop, implement and monitor policies and procedures to ensure ongoing compliance with healthcare regulations, standards and best practices.
- Ability to provide leadership in accreditation and compliance matters, including training, education and support to staff at all levels.
- Expertise in managing the accreditation process for healthcare facilities, including knowledge of accrediting bodies and guiding organizations through the process.
- In-depth understanding of healthcare regulations, standards and accreditation requirements.
- Proficiency in analyzing data related to quality and compliance, and the ability to generate reports and insights to support decision-making and quality improvement initiatives.
- Strong project management skills in planning, executing and overseeing accreditation and compliance-related initiatives.
- Skills in identifying areas for quality improvement, conducting audits and assessments, and implementing measures to drive continuous improvement in quality of care and services.
- Strong problem-solving, critical thinking, and the ability to address complex quality and compliance challenges within the healthcare environment.
- Strong understanding of clinical practices, procedures and healthcare delivery systems, with strong communication and interpersonal skills.
Dubai, UAE.
Disclaimer: Please note that Black Pearl will never ask any of its candidates for any payment in exchange for our service in helping candidates find a job. Our service is free to our candidates and the recruitment fee is paid by our clients. If you receive any emails, SMS or calls requesting you to pay from someone claiming to be an employee of Black Pearl before they can process your application, please report and contact our office.
#J-18808-LjbffrQuality Assurance
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As a QA Engineer, you will play a critical role in ensuring the quality and reliability of our software products. Your responsibilities encompass the entire testing lifecycle, including system, integration, regression, and retesting phases.
- Contract Duration: 12 Months
- Required Experience: 2-6 Years
- Notice Period: Immediate to 30 Days
- Work Location: Dubai, UAE
Camb.ai is a leading technology company specializing in language and video processing solutions. Our state-of-the-art Software as a Service (SaaS) platform is designed to revolutionize how videos are converted into different languages, catering to diverse client requirements. Our mission is to bridge language barriers and enhance the accessibility of video content worldwide.
Role OverviewAs a QA Engineer, you will play a critical role in ensuring the quality and reliability of our software products. Your responsibilities encompass the entire testing lifecycle, including system, integration, regression, and retesting phases. Key functions include:
- Test Planning and Estimation: Develop comprehensive test plans, estimate testing efforts, and prepare test scenarios.
- Test Environment Setup: Configure and maintain environments for diverse testing needs.
- Requirement Analysis: Analyze requirements through workflow mapping to ensure thorough test coverage.
- Testing Execution: Conduct manual testing of web applications and user interfaces.
- End-to-End Test Management: Oversee regression, performance, system testing, and troubleshooting. Reproduce production issues and validate bug fixes.
- Defect Management: Identify, document, and track defects to resolution, ensuring quality standards are met.
- Proven Experience: Minimum 2 years of experience in manual QA testing, particularly with SaaS platforms and APIs.
- Testing Expertise: Strong knowledge of various testing methodologies, application functionalities, defect resolution processes, and testing protocols.
- Analytical Proficiency: Exceptional problem-solving skills with a keen eye for detail.
- Communication: Effective written and verbal communication abilities.
- Self-Starter: Capability to work independently and contribute effectively to the team.
- Bachelor's degree in Engineering (BE), Science (BSc), or a related field.
- Multilingual capabilities (proficiency in two or more languages).
Handpicked stories on AI, localization, and reaching audiences worldwide.
#J-18808-LjbffrQuality Assurance Quality Control Engineer
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We are looking for a QA/QC engineer with experience in high-rise or mid-rise building projects to join our dynamic team.
Responsibilities- Implement and maintain the quality assurance and quality control processes on-site.
- Review project specifications, drawings, and contracts to ensure compliance with QA/QC requirements.
- Conduct inspections and audits for civil, structural, and architectural works.
- Prepare and maintain QA/QC documentation, including inspection reports, NCRs, and test records.
- Coordinate with the project team to resolve quality-related issues.
- Ensure compliance with construction standards, international codes, and company policies.
- Monitor subcontractor and supplier compliance with quality standards.
- Bachelor's degree in Civil Engineering or equivalent.
- Minimum 5 years of QA/QC experience in high-rise or mid-rise building projects.
- Strong knowledge of ISO standards, ASTM, BS, and EN codes.
- Proficient in quality documentation, inspections, and reporting.
- Excellent communication and coordination skills.
- Familiarity with rules & regulations and local construction practices is a must.
- Associate
- Full-time
- Building Construction and Construction
Dubai, Dubai, United Arab Emirates
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Quality Assurance Specialist
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Overview
Acino is a Swiss pharmaceutical company, leader in advanced drug delivery technologies. We have a clear focus on selected emerging markets in the Middle East, Africa, the CIS Region, and Latin America, and we operate in some of the most dynamic countries of the world. We value courage, commitment, trust, and empathy and provide an environment that supports initiative and effort. We are proud to be action-oriented and open-minded, with a strong focus on quality and product availability, even in remote and hard to reach areas of the world. We are constantly expanding our market position with a future-oriented international business strategy. Therefore, we are looking for a dedicated and motivated person to strengthen our Quality Assurance team in Dubai, UAE Site- Acino Pharmaceuticals FZ LLC.
Responsibilities- Responsible for document management such as issuance, storage, retention and destruction of documents and records as per defined procedure.
- To ensure good documentation by all concerned personnel and all the documents are as per current GMP requirements and in-house SOPs.
- Preparation of standard operating procedure and provide training on SOPs.
- Responsible for maintaining audit documents such as regulatory and customer audit report and response.
- To ensure that batch production operations are carried out in accordance with cGMP and procedure mentioned in respective batch record.
- Monitoring of manufacturing/packing activities on routine basis.
- Ensure compliance in Warehouse, Manufacturing and Packing.
- To review the batch records including associated data, logbooks etc and to track monthly batch release activities.
- To review master documents.
- Ensure that cGMP requirements are been followed and monitored in the critical process areas.
- To ensure good documentation by all the concerned and all the documents are as per current GMP requirements and in-house SOPs.
- To participate and ensure satisfactory technology transfer, process validation, cleaning validation and hold time studies.
- To implement CAPA for internal & external audits.
- Responsible to participate in investigations.
- To participate in audits and to provide relevant information, when required.
- To prepare Product quality review.
- To Participate in qualification activities.
- Ensure safe work practices, and usage of recommended PPE during activity.
- Ensure compliance to EHS policy and its requirements.
- Responsible for management of document room including labelling and arrangement of files, storage, issuance, and retrieval on approved request.
- Issuance of batch manufacturing and packaging records to production department as per request.
- Any other responsibilities assigned by department head.
- Working knowledge of Microsoft Excel, Word, PowerPoint, etc.
- Relevant experience in the regulated pharmaceutical industry, specifically including Quality Assurance, Quality Control, and/or Drug Regulatory Affairs
- Experience with health authority inspections and third-party audits
- Understanding of pharmaceutical manufacturing and laboratory work (including familiarity with various analytical techniques) is a strong asset
- Decision-making skills.
- Excellent communications skills in English (verbal, written, listening, email writing)
- Technical writing skills
- Problem solving skills
- Understanding of manufacturing processes and/or quality systems elements
- Data analysis skills are required
- Able to work in shifts
- Good communication skills.
- Ability to work as part of a team.
This is the opportunity to join a very dynamic organization, where decisions are taken fast and where you can actively participate in shaping our future. If this sounds exciting, we would love to hear more about you!
Please apply via our HR system here.
#J-18808-LjbffrQuality Assurance Officer
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The Quality Assurance Officer will be responsible for ensuring that all communication between agents and clients meets the company’s high standards of service, compliance, and professionalism. This role involves monitoring interactions, ensuring accurate lead management, handling customer feedback, and improving overall customer satisfaction. The position also requires effective handling of client complaints, resolution management, and reporting on all findings to the necessary managerial staff.
Key Responsibilities:Call Monitoring & Evaluation:
- Conduct daily random quality checks on calls between agents and clients, ensuring that conversations meet the company’s standards and regulations.
- Ensure agents follow the correct procedures for lead management and escalate any deviations to the appropriate parties, including the line manager and department director.
Lead Management:
- Review all "junked" or discarded leads to verify the client's disinterest in investment, buying, or selling.
- Reassign leads that qualify as potential opportunities back to agents based on instructions from the CEO or head of sales.
Net Promoter Score (NPS) and Feedback:
- Conduct NPS calls with clients to rate their satisfaction with services (on a 0-10 scale) and record all feedback into the CRM system.
- Analyze NPS results and provide reports to management for action and improvement planning.
Client Feedback Management:
- Oversee Google reviews and other client feedback on service platforms. Respond to reviews professionally and ensure follow-up actions are taken to resolve issues or improve services.
- Manage and maintain a positive online presence by addressing negative reviews and ensuring constructive engagement with clients.
Custom Call Checks:
- Perform additional call quality checks as requested by the line manager or department manager, focusing on specific campaigns, agents, or types of interactions.
- Handle all incoming client complaints, ensuring a resolution is achieved within 24 hours.
- Create and maintain detailed incident reports for each complaint to track issues, resolutions, and patterns that may require further investigation or process improvement.
Reporting & Data Analysis:
- Generate comprehensive quality assurance reports that highlight call performance, NPS trends, lead handling efficiency, and client feedback trends.
- Provide actionable insights and suggestions for continuous improvement to the management team.
- Work closely with sales, customer service, and management teams to ensure all procedures are followed, and all client interactions are of the highest quality.
- Assist in training new agents based on identified areas of improvement from call monitoring and feedback collection.
Experience:
- 1-2 years of experience in quality assurance, particularly within customer service or sales environments.
- Proven track record of conducting professional calls, campaign management, and handling customer feedback.
Skills:
- Strong English verbal and written communication skills with the ability to interact professionally with clients and internal teams.
- Proficient in reporting, data analysis, and incident documentation.
- Familiarity with CRM systems and online feedback platforms (e.g., Google Reviews).
- Advanced knowledge of Microsoft Office, particularly Excel, for data reporting and analysis.
- Strong attention to detail and analytical mindset.
- Ability to manage multiple tasks under pressure and meet deadlines.
- Excellent problem-solving skills with a focus on customer satisfaction.
- Experience in the real estate or sales industry.
- Familiarity with NPS methodology and feedback analysis.
- Strong knowledge of regulatory standards related to sales and customer communication.
Since its inception in 2008, Provident Estate has been a frontrunner in the regional real estate market, holding a commendable reputation as one of the most reliable and top-tier agencies working alongside the world's foremost developers. Now employing over 200+ dedicated professionals, we stand as a testament to excellence and trust in the industry.
As we forge ahead, we are inviting ambitious individuals to join our dynamic team where innovation meets understanding, offering 360° real estate solutions tailored to our client's needs. Step into a role at Provident Estate, a place where we value lasting relationships with our clients and foster an environment geared towards revolutionary and digitally enhanced solutions. Join us, and be a part of crafting the future of real estate, building enduring relationships grounded in trust and expertise.
PROVIDENT is a registered trademark since 2008
#J-18808-LjbffrQuality Assurance Professional
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We are seeking a seasoned quality assurance professional to join our team. As a Senior QA Engineer, you will play a pivotal role in shaping the future of digital finance by ensuring the highest standards of quality and reliability.
The ideal candidate will have +4 years of experience in Software Quality Assurance, strong experience with automated testing frameworks like Cypress or Playwright, and knowledge of CI/CD pipelines.
This role involves taking ownership of projects and new features, working across teams, investigating issues, creating test plans, and documenting bugs. You will work remotely from anywhere in the world, collaborating with talented minds pushing boundaries in fintech.
Main Responsibilities:
- Project ownership and quality assurance
- Issue investigation and diagnosis
- Test planning and maintenance
- Process analysis and improvement suggestions
- Bug documentation and communication
- Collaboration with developers
- Test automation framework improvement
- Automated testing and bug fix verification
- Manual/regression testing and monitoring
To be successful in this role, you will need to be self-driven and proactive, with a strong ability to tackle issues independently. Excellent English communication skills are essential.
Requirements:
- +4 years of experience in Software Quality Assurance
- Strong experience with automated testing frameworks
- Knowledge of CI/CD pipelines
- Comfortable working with CLIs and Git
- Previous experience testing AI technology