379 Front Desk jobs in Abu Dhabi

An Opportunity to Make a Lasting Impression.

As a Receptionist, you will be the first point of contact for our guests and play a pivotal role in ensuring they have an exceptional experience from check-in through check-out. You will also be responsible for completing audits as required.

We are currently seeking passionate and dynamic guest-focused Front Office professionals who pride themselves on delivering extraordinary levels of customer service and providing creative solutions to our guests.

• As a Front Desk Manager, you are responsible for the operations of Front Office with a primary focus on overall operation at Reception, ensuring end of the day procedures and subsequent reports are completed in an accurate and efficient manner.
• Actively elicit guest feedback and preferences regarding hotel services and ensure action is initiated to maximize guest satisfaction.
• Ensure maximum room revenue through up-selling within stipulated guidelines, optimizing the sale of room inventory while controlling room availability in high occupancy periods.
• Actively promote and sell the company’s loyalty program, Food & Beverage events / in-house facilities, and hotel / company partners.
• Ensure that all accounting and auditing practices are in line with company policies and governmental requirements; check audits and registration cards before sending them to accounts.
• Lead and coach the team towards achieving the highest level of exceptional guest service and colleague satisfaction results by applying all corporate and property standards and policies.

Join to apply for the Front Desk Officer / Receptionist ( Arabic Speaker) role at Dusit Thani Dubai

Join to apply for the Front Desk Officer / Receptionist ( Arabic Speaker) role at Dusit Thani Dubai

• Assists in maximizing room sales and revenue.
• Prepares for guest arrivals and departures.
• Greets and addresses guests by name upon their check-in and check-out.
• Assists guests while they are registering.
• Assists guests with transportation arrangements, luggage, payment, etc.
• Escorts guests to their rooms.
• Informs Guest Service Attendants of guests' room number.
• Shows the room features and facilities to guests.
• Assists and follows up guests' requests and inquiries.
• Recommends F&B outlets and entertainments in the hotel to guests.
• Briefs next shift personnel to hand over at the end of the shift.
• Provides information, directions and service based on the hotel standards and policies.
• Operates the Business Center in providing secretarial service and handles all requested documents and information.
• Ensures a prompt delivery of mails and messages.
• Is familiar with all cashier policies, credit cards, traveler cheques, currencies as well as foreign exchange.
• Controls and distributes guest room keys.
• Strictly follows hotel and company standards and policies.
• Informs management regarding guest feedback or any unusual events.
• Is familiar with the emergency procedures of the hotel.
• Performs other duties as assigned by Shift Manager or FO Manager.
  

• Assists in maximizing room sales and revenue.
• Prepares guest name lists.
• Prepares for guest arrivals and departures.
• Greets and addresses guests by name upon their check-in and check-out.
• Assists guests while they are registering.
• Assists guests with transportation arrangements, luggage, payment, etc.
• Escorts guests to their rooms.
• Informs Guest Service Attendants of guests' room number.
• Shows the room features and facilities to guests.
• Assists and follows up guests' requests and inquiries.
• Recommends F&B outlets and entertainments in the hotel to guests.
• Briefs next shift personnel to hand over at the end of the shift.
• Provides information, directions and service based on the hotel standards and policies.
• Operates the Business Center in providing secretarial service and handles all requested documents and information.
• Ensures a prompt delivery of mails and messages.
• Is familiar with all cashier policies, credit cards, traveler cheques, currencies as well as foreign exchange.
• Controls and distributes guest room keys.
• Strictly follows hotel and company standards and policies.
• Informs management regarding guest feedback or any unusual events.
• Is familiar with the emergency procedures of the hotel.
• Performs other duties as assigned by Shift Manager or FO Manager.
  

• Checks and ensures that the job assigned has been effectively completed on the timely basis and according to hotel's expectation.
• Conducts daily briefing and de-briefing in the absence of the immediate supervisor
• Recommends corrective actions for unfavorable variances in job standards and budget commitment.
• Proposes an effective duty to ensure sufficiency of manpower in accordance to volume of business.
• Establishes two-way communication within and related departments.
• Communicates effectively with guests, subordinates, immediate supervisors and other section heads.
• Prepares volume of business counts and revenue report for the concerned section
• Attends briefing and departmental meetings or as assigned by supervisor.
• Manages time effectively by meeting deadlines on time.
• Administers personnel action on leaves & overtime requests, disciplinary actions and commendation as assigned by supervisor.
• Identifies and solves problems in a professional manner.
  

• Knows and understands the job description of all positions in the department and be able to perform the task as required.
• Knows and understands policies of the department well and can guide others to perform the job well.
• Recognizes good quality products and presentation
• Checks and improves all service standards established by the company
• Supervises staff activities to maximize revenue and minimize costs.
• Provides assistance to the staff when required during peak periods.
• Maintains grooming standards for all personnel
• Conserves energy and water at all time by not decreasing guest comfort and cleaning efficiency.
• Manages wastes by reducing and recycle the wastes, change staff behavior to carefully use all resources.
• Knows the requisition point and par stock of products used in the department such as guest supplies, paper supplies, etc.
  

• Communicates effectively with guest, clients, business partners and staff.
• To be a good sales person to promote hotel's image and businesses.
• Participates community projects or activities in order to promoting the hotel's image and cooperation to improve community relationship.
  

• Coaches and counsels all staff when applicable
• Evaluates objectively the performance of staff in his/her responsibilities.
• Provides training to all staff in his/her department regularly.
• Motivates staff to grow within the company.
• Develops him/herself to be better supervisor/manager at all times.
  

• Reports to Unit Manager concerned.
• Directs and supervises activities of subordinates.
• Coordinates with all concerned personnel to ensure that all activities are accomplished.
  

• Continuous learning through own IDP.
• Any other duties as may be assigned by the superior.
  

• Represents Dusit's brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.
  

• Communicate and fully embracing the Company's culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – "Proud to belong and to contribute"
  

• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
  

• Minimum education of Bachelor degree in Hotel Management or relevant degree.
• Fresh graduate is welcome. Minimum of 1 years in Reception or Guest Service experience will be a strong plus
• Have good English communication skills both in written and spoken
• Pleasant personality with good communication and interpersonal skills

• Seniority level Entry level

• Employment type Full-time

• Job function Administrative
• Industries Hospitality

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Join to apply for the Front Desk Officer / Receptionist ( Arabic Speaker) role at Dusit Doha Hotel | Dusit Hotel & Suites - Doha .

Front Desk Officer / Receptionist (Arabic Speaker) at Dusit Doha Hotel provides front desk guest services, including check-in/check-out support, guest reception, and handling inquiries in line with hotel standards.

• Assists in maximizing room sales and revenue.
• Prepares for guest arrivals and departures.
• Greets and addresses guests by name upon their check-in and check-out.
• Assists guests while they are registering.
• Assists guests with transportation arrangements, luggage, payment, etc.
• Escorts guests to their rooms.
• Informs Guest Service Attendants of guests' room number.
• Shows the room features and facilities to guests.
• Assists and follows up guests' requests and inquiries.
• Recommends F&B outlets and entertainments in the hotel to guests.
• Briefs next shift personnel to hand over at the end of the shift.
• Provides information, directions and service based on the hotel standards and policies.
• Operates the Business Center in providing secretarial service and handles all requested documents and information.
• Ensures a prompt delivery of mails and messages.
• Is familiar with all cashier policies, credit cards, traveler cheques, currencies as well as foreign exchange.
• Controls and distributes guest room keys.
• Strictly follows hotel and company standards and policies.
• Informs management regarding guest feedback or any unusual events.
• Is familiar with the emergency procedures of the hotel.
• Performs other duties as assigned by Shift Manager or FO Manager.

• Checks and ensures that the job assigned has been effectively completed on the timely basis and according to hotel's expectation.
• Conducts daily briefing and de-briefing in the absence of the immediate supervisor.
• Recommends corrective actions for unfavorable variances in job standards and budget commitment.
• Proposes an effective duty to ensure sufficiency of manpower in accordance to volume of business.
• Establishes two-way communication within and related departments.
• Communicates effectively with guests, subordinates, immediate supervisors and other section heads.
• Prepares volume of business counts and revenue report for the concerned section.
• Attends briefing and departmental meetings or as assigned by supervisor.
• Manages time effectively by meeting deadlines on time.
• Administers personnel action on leaves & overtime requests, disciplinary actions and commendation as assigned by supervisor.
• Identifies and solves problems in a professional manner.

• Knows and understands the job description of all positions in the department and be able to perform the task as required.
• Knows and understands policies of the department well and can guide others to perform the job well.
• Recognizes good quality products and presentation.
• Checks and improves all service standards established by the company.
• Supervises staff activities to maximize revenue and minimize costs.
• Provides assistance to the staff when required during peak periods.
• Maintains grooming standards for all personnel.
• Conserves energy and water at all times by not decreasing guest comfort and cleaning efficiency.
• Manages wastes by reducing and recycling the wastes, change staff behavior to carefully use all resources.
• Knows the requisition point and par stock of products used in the department such as guest supplies, paper supplies, etc.

• Communicates effectively with guests, clients, business partners and staff.
• To be a good salesperson to promote hotel's image and businesses.
• Participates in community projects or activities in order to promote the hotel's image and cooperation to improve community relationship.

• Coaches and counsels all staff when applicable.
• Evaluates objectively the performance of staff in his/her responsibilities.
• Provides training to all staff in his/her department regularly.
• Motivates staff to grow within the company.
• Develops him/herself to be a better supervisor/manager at all times.

• Reports to Unit Manager concerned.
• Directs and supervises activities of subordinates.
• Coordinates with all concerned personnel to ensure that all activities are accomplished.

• Continuous learning through own IDP.
• Any other duties as may be assigned by the superior.

• Represents Dusit's brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.

• Communicate and fully embrace the Company's culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – "Proud to belong and to contribute"

• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

• Minimum education of Bachelor degree in Hotel Management or relevant degree.
• Fresh graduate is welcome. Minimum of 1 year in Reception or Guest Service experience will be a strong plus.
• Have good English communication skills both in written and spoken.
• Pleasant personality with good communication and interpersonal skills.

• Entry level

• Full-time

• Administrative

• Hospitality

Receptionist; Female Arabic-speaking receptionist with experience in a clinical center, good communication in Arabic and English, manage front desk, receive clients, and assist with consultations.

• Manage front desk operations
• Receive clients and coordinate consultations

• Experience in a clinical center (preferred)
• Good communication in Arabic and English (preferred)
• 2 years receptionist experience (preferred)

• Job Kind: Full Time
• Location: Abu Dhabi, UAE

1. Welcoming guests with a friendly demeanor and ensuring a pleasant atmosphere.
2. Answering phone calls and providing information on available amenities and services.
3. Processing reservations and cancellations efficiently and accurately.
4. Identifying corporate leads and building long-term relationships with clients.
5. Fostering online engagement and promoting positive feedback from customers.

1. A minimum of one year of experience in a similar role within the Front Office department.
2. Demonstrated knowledge of property management systems (PMS).
3. Proficiency in Arabic language - speaking, reading, and writing.

This role involves interacting with patients and their families to understand their needs and providing them with information and assistance. The patient administration executive will be the first point of contact for visitors and will be responsible for ensuring that they receive a high level of customer service.

• Greet patients and their families, determine the nature of their enquiry and provide relevant information.
• Advocate patients' and their families' rights and responsibilities, confidentiality, information and education.
• Develop and maintain feedback procedures for customers to use and receive redressal.
• Communicate all necessary information to floor supervisors on a daily basis.
• Ensure efficient flow of visitors/patients and provide outstanding customer service by creating a friendly environment, timely and prompt assistance, minimizing waiting time and providing adequate information as required.
• Investigate patient/visitor concerns and implement appropriate courses of action.

Required Skills and Qualifications:

Preferably a graduate in any discipline.

6.2 Minimum 1-year experience as a receptionist in a patient-focused environment and operation of multi-line switchboard system is preferable. Interest to work in a hospital-related environment.

6.4 Must have an exceptional interpersonal skills, maturity, good judgment and be capable of communicating in a professional manner with diverse range of individuals; superior phone etiquette skills.

6.6 Efficient organizational skills; ability to handle multiple responsibilities under pressure while maintaining composure.

6.7 Ability to work independently with minimal supervision.

6.8 Reliable, punctual, dependable, and responsive.

6.9 Excellent command of oral and written English. Arabic language advantageous/desirable but not essential.

This role offers the opportunity to work in a dynamic hospital environment and contribute to the provision of excellent patient care.

Additional responsibilities may be assigned by higher authorities as deemed necessary.

Job Description

• Assists in maximizing room sales and revenue.
• Prepares guest name lists.
• Prepares for guest arrivals and departures.
• Greets and addresses guests by name upon their check-in and check-out.
• Assists guests while they are registering.
• Assists guests with transportation arrangements, luggage, payment, etc.
• Escorts guests to their rooms.
• Informs Guest Service Attendants of guests' room number.
• Shows the room features and facilities to guests.
• Assists and follows up guests' requests and inquiries.
• Recommends F&B outlets and entertainments in the hotel to guests.
• Briefs next shift personnel to hand over at the end of the shift.
• Provides information, directions and service based on the hotel standards and policies.
• Operates the Business Center in providing secretarial service and handles all requested documents and information.
• Ensures a prompt delivery of mails and messages.
• Is familiar with all cashier policies, credit cards, traveler cheques, currencies as well as foreign exchange.
• Controls and distributes guest room keys.
• Strictly follows hotel and company standards and policies.
• Informs management regarding guest feedback or any unusual events.
• Is familiar with the emergency procedures of the hotel.
• Performs other duties as assigned by Shift Manager or FO Manager.

• Checks and ensures that the job assigned has been effectively completed on the timely basis and according to hotel's expectation.
• Conducts daily briefing and de-briefing in the absence of the immediate supervisor.
• Recommends corrective actions for unfavorable variances in job standards and budget commitment.
• Proposes an effective duty to ensure sufficiency of manpower in accordance to volume of business.
• Establishes two-way communication within and related departments.
• Communicates effectively with guests, subordinates, immediate supervisors and other section heads.
• Prepares volume of business counts and revenue report for the concerned section.
• Attends briefing and departmental meetings or as assigned by supervisor.
• Manages time effectively by meeting deadlines on time.
• Administers personnel action on leaves & overtime requests, disciplinary actions and commendation as assigned by supervisor.
• Identifies and solves problems in a professional manner.

Assists others to ensure the operation is run smoothly and effectively

• Knows and understands the job description of all positions in the department and be able to perform the task as required.
• Knows and understands policies of the department well and can guide others to perform the job well.
• Recognizes good quality products and presentation.
• Checks and improves all service standards established by the company.
• Supervises staff activities to maximize revenue and minimize costs.
• Provides assistance to the staff when required during peak periods.
• Maintains grooming standards for all personnel.
• Conserves energy and water at all time by not decreasing guest comfort and cleaning efficiency.
• Manages wastes by reducing and recycle the wastes, change staff behavior to carefully use all resources.
• Knows the requisition point and par stock of products used in the department such as guest supplies, paper supplies, etc.

• Communicates effectively with guest, clients, business partners and staff.
• To be a good sales person to promote hotel's image and businesses.
• Participates community projects or activities in order to promoting the hotel's image and cooperation to improve community relationship.

• Coaches and counsels all staff when applicable.
• Evaluates objectively the performance of staff in his/her responsibilities.
• Provides training to all staff in his/her department regularly.
• Motivates staff to grow within the company.
• Develops him/herself to be better supervisor/manager at all times.

• Reports to Unit Manager concerned.
• Directs and supervises activities of subordinates.
• Coordinates with all concerned personnel to ensure that all activities are accomplished.

• Continuous learning through own IDP.
• Any other duties as may be assigned by the superior.

• Represents Dusit's brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.

• Communicate and fully embracing the Company's culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – "Proud to belong and to contribute"

• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Data Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

• Minimum education of Bachelor degree in Hotel Management or relevant degree.
• Fresh graduate is welcome. Minimum of 1 years in Reception or Guest Service experience will be a strong plus
• Have good English communication skills both in written and spoken
• Pleasant personality with good communication and interpersonal skills

Job Overview:

A professional and welcoming administrative assistant is needed to manage the front desk, greet visitors, handle correspondence, and provide exceptional support.

Key Responsibilities:

• Engage with visitors in a courteous and respectful manner
• Ensure the reception area remains tidy and organized
• Effectively manage incoming and outgoing communication, emails, and deliveries
• Provide assistance with scheduling appointments and maintaining calendars
• Offer accurate information and support to clients, visitors, and staff members

Requirements:

• High school diploma or equivalent; degree in Administration or related field preferred
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Proficiency in MS Office (Word, Excel, Outlook)
• Previous experience in customer service, front desk, or administrative role an asset