382 Front Desk jobs in Abu Dhabi

We are searching for someone who is efficient with a pleasant personality to join our hotel team as a Front Desk Agent.

As a Hotel Front Desk Agent, you will be the point of contact to represent the hotel in front of guests either over the phone or during check-in. You will also have to provide excellent customer services for our guests.

You should provide our guests with all the necessary information they require and ensure they have a comfortable stay. You should possess amazing communication skills and love interacting with people. You should also have a keen eye on details and you should be able to respond quickly.

If you are an experienced Front Desk Agent and ready to take up this opportunity, then apply right away. We would like to meet you.

• Manage room reservations either on-call or assign rooms at the time of check-in.
• Do a background check on the customer credit card.
• Provide necessary information to the guests.
• Respond to customer queries on time.
• Maintain and register the guests details.
• Coordinate with the housekeeping staff to ensure the rooms are cleaned and maintained according to guest requirements
• Brief the guests about our additional services
• Provide help to the guests related to car bookings or ticket bookings

• Degree in Hotel Management or Business Administration. Candidates having a High School diploma will also be considered.
• Knowledge of hotel reservation software like roomkeyPMS and Cloudbeds
• Proficient in the English language. Knowledge of other languages will be preferred
• Pleasant personality and amazing organizational skills.
• Knowledge of Computer and MS Office applications.
• Good verbal and written communication skills.

Front Desk Receptionist vacancy in Abu-Dhabi UAE. Fitness Gym Front Desk Receptionist / Administrator. This position requires being located in the UAE and having a friendly demeanor with a background in physical conditioning or related fitness environment.

• Be the first point of contact for members and visitors; provide information on programs, activities and services.
• Greet each user by name as they enter and leave the facility.
• Check-in all customers using the center's system; ensure only authorized individuals access the center.
• Answer phones and manage calls to meet caller needs.
• Schedule appointments for courses, personal training and meetings.
• Process feedback and complaints and communicate them appropriately.
• Maintain the cleanliness and tidiness of the front-of-house areas.
• Assist with other center service responsibilities to uphold the center's commitment to quality.
• Acknowledge all individuals on departure, ensuring they had a pleasant visit.

• Experience: health club or fitness front desk 1 year (Required).
• License/Certification: Chauffeur's license (Preferred).
• Ability to manage multiple tasks and deliver strong customer service.

Job Types: Permanent, Full Time.

We are currently seeking passionate and dynamic guest-focused Front Office professionals who pride themselves on delivering extraordinary levels of customer service and providing creative solutions to our guests.

• As a Front Desk Manager, you are responsible for the operations of Front Office with a primary focus on overall operation at Reception, ensuring end of the day procedures and subsequent reports are completed in an accurate and efficient manner.
• Actively elicit guest feedback and preferences regarding hotel services and ensure action is initiated to maximize guest satisfaction.
• Ensure maximum room revenue through up-selling within stipulated guidelines, optimizing the sale of room inventory while controlling room availability in high occupancy periods.
• Actively promote and sell the company’s loyalty program, Food & Beverage events / in-house facilities, and hotel / company partners.
• Ensure that all accounting and auditing practices are in line with company policies and governmental requirements; check audits and registration cards before sending them to accounts.
• Lead and coach the team towards achieving the highest level of exceptional guest service and colleague satisfaction results by applying all corporate and property standards and policies.

We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.

As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:

• Provide prompt, courteous and efficient service to all guests, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
• Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests
• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
• Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings

We are currently seeking a skilled professional to fill the role of Hotel Receptionist.

Key responsibilities include:

1. Welcome guests and assist with check-in and check-out processes.
2. Maintain a positive attitude and friendly demeanor.
3. Respond to guest inquiries and requests.
4. Direct and forward phone calls.
5. Manage guest bookings and reservations.
6. Ensure a tidy and orderly workspace.
7. Assist with administrative tasks as needed.

The successful candidate will receive a competitive fixed salary, transportation allowance, and benefits according to UAE law. We welcome candidates at all levels of experience.

We are seeking a highly organized and efficient Front Desk Coordinator to join our team. The ideal candidate will have excellent communication skills, be able to multitask, and maintain a professional demeanor in a fast-paced environment.

• Welcome visitors warmly and manage incoming phone calls efficiently.
• Provide valuable information and assistance to callers.
• Maintain a well-organized reception area.
• Support administrative tasks such as data entry, filing, and record keeping.
• Collaborate closely with team members to optimize operations.

1. Possess a high school diploma or equivalent qualification.
2. Demonstrate proven experience in a customer service role.
3. Excel in verbal and written communication.
4. Be proficient in using office equipment.
5. Effectively multitask and prioritize tasks to meet deadlines.

You will be part of a dynamic team that values teamwork and open communication. Our work environment is inclusive, supportive, and provides opportunities for growth and development.

This is an excellent opportunity for someone who enjoys working in a customer-facing role and is looking for a challenging and rewarding position.

Join to apply for the Front Desk Officer / Receptionist ( Arabic Speaker) role at Dusit Thani Dubai

Join to apply for the Front Desk Officer / Receptionist ( Arabic Speaker) role at Dusit Thani Dubai

• Assists in maximizing room sales and revenue.
• Prepares for guest arrivals and departures.
• Greets and addresses guests by name upon their check-in and check-out.
• Assists guests while they are registering.
• Assists guests with transportation arrangements, luggage, payment, etc.
• Escorts guests to their rooms.
• Informs Guest Service Attendants of guests' room number.
• Shows the room features and facilities to guests.
• Assists and follows up guests' requests and inquiries.
• Recommends F&B outlets and entertainments in the hotel to guests.
• Briefs next shift personnel to hand over at the end of the shift.
• Provides information, directions and service based on the hotel standards and policies.
• Operates the Business Center in providing secretarial service and handles all requested documents and information.
• Ensures a prompt delivery of mails and messages.
• Is familiar with all cashier policies, credit cards, traveler cheques, currencies as well as foreign exchange.
• Controls and distributes guest room keys.
• Strictly follows hotel and company standards and policies.
• Informs management regarding guest feedback or any unusual events.
• Is familiar with the emergency procedures of the hotel.
• Performs other duties as assigned by Shift Manager or FO Manager.
  
  

• Assists in maximizing room sales and revenue.
• Prepares guest name lists.
• Prepares for guest arrivals and departures.
• Greets and addresses guests by name upon their check-in and check-out.
• Assists guests while they are registering.
• Assists guests with transportation arrangements, luggage, payment, etc.
• Escorts guests to their rooms.
• Informs Guest Service Attendants of guests' room number.
• Shows the room features and facilities to guests.
• Assists and follows up guests' requests and inquiries.
• Recommends F&B outlets and entertainments in the hotel to guests.
• Briefs next shift personnel to hand over at the end of the shift.
• Provides information, directions and service based on the hotel standards and policies.
• Operates the Business Center in providing secretarial service and handles all requested documents and information.
• Ensures a prompt delivery of mails and messages.
• Is familiar with all cashier policies, credit cards, traveler cheques, currencies as well as foreign exchange.
• Controls and distributes guest room keys.
• Strictly follows hotel and company standards and policies.
• Informs management regarding guest feedback or any unusual events.
• Is familiar with the emergency procedures of the hotel.
• Performs other duties as assigned by Shift Manager or FO Manager.
  
  

• Checks and ensures that the job assigned has been effectively completed on the timely basis and according to hotel's expectation.
• Conducts daily briefing and de-briefing in the absence of the immediate supervisor
• Recommends corrective actions for unfavorable variances in job standards and budget commitment.
• Proposes an effective duty to ensure sufficiency of manpower in accordance to volume of business.
• Establishes two-way communication within and related departments.
• Communicates effectively with guests, subordinates, immediate supervisors and other section heads.
• Prepares volume of business counts and revenue report for the concerned section
• Attends briefing and departmental meetings or as assigned by supervisor.
• Manages time effectively by meeting deadlines on time.
• Administers personnel action on leaves & overtime requests, disciplinary actions and commendation as assigned by supervisor.
• Identifies and solves problems in a professional manner.
  
  

• Knows and understands the job description of all positions in the department and be able to perform the task as required.
• Knows and understands policies of the department well and can guide others to perform the job well.
• Recognizes good quality products and presentation
• Checks and improves all service standards established by the company
• Supervises staff activities to maximize revenue and minimize costs.
• Provides assistance to the staff when required during peak periods.
• Maintains grooming standards for all personnel
• Conserves energy and water at all time by not decreasing guest comfort and cleaning efficiency.
• Manages wastes by reducing and recycle the wastes, change staff behavior to carefully use all resources.
• Knows the requisition point and par stock of products used in the department such as guest supplies, paper supplies, etc.
  
  

• Communicates effectively with guest, clients, business partners and staff.
• To be a good sales person to promote hotel's image and businesses.
• Participates community projects or activities in order to promoting the hotel's image and cooperation to improve community relationship.
  
  

• Coaches and counsels all staff when applicable
• Evaluates objectively the performance of staff in his/her responsibilities.
• Provides training to all staff in his/her department regularly.
• Motivates staff to grow within the company.
• Develops him/herself to be better supervisor/manager at all times.
  
  

• Reports to Unit Manager concerned.
• Directs and supervises activities of subordinates.
• Coordinates with all concerned personnel to ensure that all activities are accomplished.
  
  

• Continuous learning through own IDP.
• Any other duties as may be assigned by the superior.
  
  

• Represents Dusit's brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.
  
  

• Communicate and fully embracing the Company's culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – "Proud to belong and to contribute"
  
  

• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
  
  

• Minimum education of Bachelor degree in Hotel Management or relevant degree.
• Fresh graduate is welcome. Minimum of 1 years in Reception or Guest Service experience will be a strong plus
• Have good English communication skills both in written and spoken
• Pleasant personality with good communication and interpersonal skills

• Seniority level Entry level

• Employment type Full-time

• Job function Administrative
• Industries Hospitality

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We are seeking an organized and detail-oriented individual to fill this role. This position is ideal for those who possess excellent communication skills, can work efficiently in a fast-paced environment, and thrive on multitasking.

The selected candidate will be responsible for:

• Greeting visitors with a professional demeanor and providing a warm welcome.
• Answering phone calls promptly and directing them accurately.
• Providing information to callers and assisting with inquiries.
• Maintaining a tidy reception area.
• Assisting with administrative tasks such as data entry and record keeping.
• Collaborating with team members to ensure efficient operations.

To succeed in this role, candidates should possess the following qualifications:

• A high school diploma or equivalent.
• Previous experience as an administrative assistant or in customer service is an asset.
• Excellent verbal and written communication skills are necessary.
• A strong ability to multitask and prioritize tasks effectively is required.
• Attention to detail and accuracy in all work activities is essential.

Ensuring seamless guest arrival and departure experiences is crucial to delivering exceptional customer service.

This involves maintaining a professional demeanor, ensuring guests are greeted warmly, and handling their luggage with care.

Efficiently opening doors, providing directions, and facilitating smooth transitions between areas of the establishment are also essential aspects of this role.

Coordinating with bell staff and valet services promotes a cohesive and efficient operational environment.

Maintaining cleanliness standards in entrance areas ensures a positive first impression for all visitors.

Effective security monitoring and reporting any unusual incidents contribute significantly to the safety and security of the premises.

By embracing sustainable practices, employees can minimize waste and optimize resource efficiency.

Achieving compliance with local regulations, company policies, and industry standards through diligent efforts ensures a secure working environment.

Supervising food safety protocols across departments prevents contamination risks and maintains public trust.

Required qualifications include a high school diploma or equivalent. Previous experience in customer-facing roles is preferred.

Excellent communication, interpersonal, and problem-solving skills are vital for success in this position. Employees should be able to stand for extended periods and provide physical assistance when needed.