611 Front Desk jobs in the United Arab Emirates

Job description:

We are seeking a friendly, organized, and professional Front Desk / Admin to join our team. The ideal candidate will be the first point of contact for visitors and clients, providing excellent customer service while efficiently handling administrative tasks.

Key Responsibilities:

• Greet and assist visitors, clients, and staff in a professional manner.
• Answer, screen, and forward incoming phone calls and emails.
• Manage appointment scheduling and maintain office calendars.
• Handle general administrative duties including filing, data entry, and document preparation.
• Support HR and management with clerical tasks as needed.
• Assist in coordinating meetings, events, and travel arrangements.

Requirements:

• Minimum 2 years of UAE experience in a receptionist or administrative role.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Professional appearance and attitude.
• Ability to work independently and as part of a team.

Preferred:

• Diploma or degree in Business Administration, Management, or related field.
• Experience in customer service or office management.
• Job Types: Full-time, Permanent

Job Types: Full-time, Permanent

Role Description:

This is a full-time on-site role. As a receptionist, you will manage front desk activities and operations, ensuring a welcoming environment and providing essential support to the team.

Key Responsibilities:

• Greet, receive, and direct visitors with professionalism.

• Answer, forward, and manage incoming calls.

• Receive and handle mail and packages.

• Provide general administrative support, including scheduling and bookings.

• Assist with filing, data entry, and inventory management.

• Request and manage office supplies.

• Respond to client inquiries and provide relevant information.

• Coordinate with other departments to ensure smooth office operations.

• Maintain confidentiality and handle sensitive information appropriately.

• Perform additional duties as assigned.

Qualifications:

• Excellent English communication and interpersonal skills.

• Strong organizational abilities and attention to detail.

• Proficient in Microsoft Office Suite.

• Customer service-oriented mindset with a positive attitude.

• Ability to work under pressure and manage multiple tasks.

• Previous experience as a receptionist or in a front desk role.

• Knowledge of hospitality etiquette.

This role is vital for maintaining an efficient and welcoming office environment.

If interested, please send your resume to:

Good Luck

Job Type: Full-time

Hiring for Growth:

Excellent opportunity to join a well-established company based in Abu Dhabi with strong relationships with leading developers, offering a dynamic and collaborative work environment.

Job Description:

• Serve refreshments to guests (tea, coffee, water, etc.).
• Handle basic clerical tasks such as filing, photocopying, and delivering documents within the office.
• Maintain cleanliness of the office premises, including meeting rooms, pantry, and workstations.
• Assist in organizing and setting up meetings and preparing meeting rooms.
• Monitor office supplies and inform admin of shortages.
• Handle errands such as collecting parcels or dropping off documents.
• Support staff with administrative and logistical needs.
• Welcoming guests and assist them.

Requirements:

• High school diploma or equivalent.
• Previous experience in a similar role is preferred.
• Basic communication skills in English.
• Polite, well-mannered, and trustworthy.
• Ability to multitask and prioritize duties.
• Good hygiene and personal grooming.
• Physically fit and able to perform cleaning and light lifting tasks.
• Own Visa

Job Type: Full-time

Pay: AED1, AED1,500.00 per month

We are a Dubai based Real Estate Management company and are urgently seeking a FEMALE FRONT DESK / OFFICE ADMINISTRATOR to join our company:

ELIGIBILITY:

1) Must be fluent in spoken and written English & Tagalog

2) Must have excellent computer knowledge and be able to work with Excel, Word, Outlook, etc.

3) Strong knowledge in real estate transactions, including rental agreements and lease renewals.

4) Minimum 2 years previous experience in a Real Estate firm performing tasks such as drafting lease agreements and processing Ejari certificates.

5) Must be highly efficient, organized, and able to work well under pressure. Should be capable of managing a busy telephone line and front office, while demonstrating excellent organizational skills.

NOTE: Applications from candidates who do not meet the above requirements will not be shortlisted.

SALARY: AED. 4,000/- per month all inclusive

Job Types: Full-time, Permanent

Pay: AED3, AED4,000.00 per month

Application Question(s):

• Do you have experience with EJARI registration and other services offered by the DLD?

Education:

• Bachelor's (Required)

Experience:

• Real Estate: 2 years (Required)

Language:

• English (Required)

Location:

• Dubai (Required)

A Front Desk Team leader ensures the satisfaction of Guests who interact with Reception operations and will keep the Reception Team informed of relevant information and Guest feedback.

What will I be doing?

As Front Desk Team leader, you will ensure the satisfaction of Guests who interact with Reception operations and will keep the Reception Team informed of relevant information and Guest feedback. A Head Receptionist is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Serve as a key point of contact for Guests and efficiently respond to Guest enquiries
• Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others
• Process and deliver messages for Guests
• Deliver and safely store Guest luggage
• Plan, organise and control the daily operations of the Concierge Desk to ensure the smooth operation of department
• Stay current with all hotel services as well as daily VIP requests and special events
• Represent the needs of the Team to others in the hotel
• Recruit, select, train and the develop Team Members
• Conduct annual and mid-year appraisals with Team Members
• Ensure orderliness and safety guidelines around the lobby and front door areas
• Provide support to Management as required, in cases of emergency
• Project a professional manner with an emphasis on hospitality and Guest service
• Maintain a clean, healthy, and safety working area
• Act in accordance with policies and procedures when working with front of house equipment and property management systems
  
  

• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Flexibility to respond to a variety of different work situations
• Ability to work on your own and as part of a team
• Knowledge of the local area
• Previous experience managing a team
  
  

• Previous experience working in Reception in a hotel environment
  
  

Overview

Mandarin Oriental Downtown, Dubai is looking for a Front Desk Agent to join our Front Office team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Nestled in the city's heart, Mandarin Oriental Downtown, Dubai offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.

With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms & Suites.

Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai is not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.

Based at the Mandarin Oriental Downtown, Dubai within the Front Office Department in Dubai, the Front Desk Agent is responsible to meet and exceed guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences. Front Desk Agent reports to Duty Manager.

• Welcome, check in/out, and escort guests while handling preferences, invoices, and correspondence with attention to detail and service standards.
• Manage cash handling duties responsibly, including drawer balancing, voucher preparation, and coordination with Accounting and Night Duty Manager.
• Deliver prompt and courteous service throughout the guest journey, collaborating with departments like Concierge, Housekeeping, and Reservations.
• Maintain thorough knowledge of hotel products and services to tailor offerings to guest needs and communicate unique features effectively.
• Foster a positive and collaborative work environment, actively participate in meetings, and serve as a role model of service excellence and integrity.
• Ensure guest satisfaction by engaging warmly, resolving complaints where possible, and creating memorable experiences aligned with MOHG standards.

• Senior school qualification with at least 2 years’ experience in a 5-star hotel environment, including 1 year in Front Office; pre-opening and Middle East experience are advantages.
• Proficient in Microsoft Office, PSMS, and other Front Office systems.
• Communicates effectively in English; additional language skills in Arabic or others are preferred.
• Demonstrates strong customer service skills with a keen understanding of guest needs and expectations.
• Possesses excellent interpersonal, communication, and organizational skills, capable of multitasking in a fast-paced setting.
• Physically able to stand for long periods and work flexible shifts, including evenings, weekends, and holidays based on business needs.

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.
• Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.

We’re Fans. Are you?

Be part of an iconic hospitality landmark

Ciel Dubai Marina, part of IHG Hotels & Resorts’ prestigious Vignette Collection, is set to redefine luxury as the world’s tallest hotel. The First Group’s flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.

Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for Best International Hotel Architecture and Best Hotel Architecture Arabia . This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.

Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.

About The First Group Hospitality

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.

As Front Desk Manager , you will lead the front desk operations with a focus on delivering exceptional guest service, smooth daily operations, and high team engagement. You will be responsible for managing the guest arrival and departure process, ensuring service excellence, and cultivating a team culture of warmth, professionalism, and precision.

• Oversee and manage daily front desk operations including check-ins, check-outs, room assignments, and guest inquiries.

• Lead, mentor, and supervise the front desk team, ensuring consistent delivery of personalized and luxury guest experiences.

• Monitor guest feedback, respond to service issues, and ensure swift and effective service recovery.

• Coordinate closely with Guest Relations, Concierge, Bell Services, Housekeeping, and Reservations to deliver a seamless stay.

• Ensure accurate handling of guest billing, room charges, and cashiering procedures.

• Assist with scheduling, payroll, team performance evaluations, and coaching.

• Maintain detailed shift handovers and ensure all guest preferences and special requests are actioned.

• Support pre-opening tasks including team recruitment, system setup (Opera Cloud), and SOP implementation.

• Act as Manager on Duty when required and handle any escalated guest or operational concerns.

• Minimum 4–6 years of front office experience in a luxury hotel environment, with at least 2 years in a supervisory or assistant manager role.

• Pre-opening experience is a strong advantage.

• Proficient in Opera Cloud and familiar with guest profiling and CRM systems.

• Strong leadership and communication skills.

• High attention to detail, guest-centric mindset, and problem-solving abilities.

• Fluent in English; additional languages are a plus.

Overview

A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.

DoubleTree by Hilton Jumeirah Beach, The Walk, PO Box 2431, Dubai D94

• Supervise Front Desk operations during your assigned shift to a consistently high standard
• Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
• Advise your shift team of any special events or VIP Guests in the hotel that day
• Monitor the appearance, standards, and performance of Team Members with an emphasis on training and teamwork
• Maximize sales revenues through up-selling and marketing programs
• Manage Guest requests, inquiries, and complaints promptly and completely
• Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service

• Front Office experience in the hotel, leisure, and/or retail sector
• Strong commercial/business awareness and demonstration of sales capabilities
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills
• A passion for delivering exceptional levels of Guest service

• A relevant supervisory/management certificate/diploma or degree

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: Guest Services, Operations, and Front Office

As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.

Key Job Responsibilities:

• Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.
• Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.
• Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.
• Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.
• Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.
• Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.
• Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.
• Safeguard guest privacy by refraining from disclosing any guest details.
• Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.
• Uphold environmental, health, and safety standards in alignment with organizational policies.
• Adhere to the company’s environmental, health, and safety procedures and policies.