83 Head Hostess jobs in Dubai

At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.

Atlantis, The Royal will forever change the landscape of Dubai. Crafted by the world’s leading designers, architects and artists, this iconic destination will offer extraordinary stays, dining, attractions and entertainment. The world is yet to experience anything like it. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.

Malibu is an upmarket American Diner that offers great taste combined with fast and fun service. From a Food and Beverage perspective, the food will be home made in keeping with the traditions of a New York Deli. Guest can visit Malibu and hang out or dine from early morning till late.

As a Head Hostess at Malibu 90265, you will use your charm to carry out a natural conversation with Guests without sounding scripted or intrusive. You will demonstrate your effective communication skills, customer service skills and your efficiency as a team player by working closely with the Bar and Dining area team. You will have the opportunity to be part of the best restaurants, bars and pubs and showcase your ability to work positively in a fast-paced environment. We also make sure you have the right support with the right training and leadership along the way. You will attend both external and internal training courses, developing your skills and fine-tuning your food and beverage acumen.

Ideally, we’d love you to have an international exposure in related field or either 2-year experience worked in a luxury hotel and restaurant. Atlantis, Dubai, offers an unbeatable opportunity to grow and develop in your career right in the mix of a continuously developing city and a diverse range of cultures.

Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career.

Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Overview

Atlantis, The Royal will forever change the landscape of Dubai. Crafted by the world’s leading designers, architects and artists, this iconic destination will offer extraordinary stays, dining, attractions and entertainment. The world is yet to experience anything like it. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.

At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.

About the role

As a Head Hostess at Royal Tea Room, you will use your charm to carry out a natural conversation with Guests without sounding scripted or intrusive. You will demonstrate your effective communication skills, customer service skills and your efficiency as a team player by working closely with the Bar and Dining area team. You will have the opportunity to be part of the best restaurants, bars and pubs and showcase your ability to work positively in a fast-paced environment. We also make sure you have the right support with the right training and leadership along the way. You will attend both external and internal training courses, developing your skills and fine-tuning your food and beverage acumen.

About you

Ideally, we’d love you to have an international exposure in related field or either 2-year experience worked in a luxury hotel and restaurant. Atlantis, Dubai, offers an unbeatable opportunity to grow and develop in your career right in the mix of a continuously developing city and a diverse range of cultures.

Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career.

Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Head Hostess (Pool & Beach) - FIVE Palm Jumeirah

Dubai, United Arab Emirates | Posted on 10/21/2025

• Department Name Food and Beverage Service
• Date Opened 10/21/2025
• Job Type Full time
• Work Experience 1-3 years
• City Dubai
• Country United Arab Emirates

Are You Ready for a Daring Challengewith The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotelsand Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standardacross the Industry.

Join the FIVE Tribe - and Get Ready toMake Waves.

A Driven Self-Starter, you have ExcellentCommunication, Leadership and Organisational Skills. As an Astute Creative andCritical Thinker, you can Conceptualise and Implement Innovative Solutions in aFast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye andYou Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ AttitudeCoupled with An Inherent Flair for Taking Ownership Makes You a HighlyMotivated Go-Getter.

Your Outgoing and Approachable Nature enables you toSeamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring thatTheir and Your Journey at FIVE is nothing short of Sensational. Joining our Food and Beverage Team as a Head Hostess will Empower you to deliver Exceptional Experiences across ouraward-winning Lifestyle Destinations. Jump on Board and Unlock your Potentialin a Buzzing Environment that will take your Career to New Heights!

• Previous experience of 1-2 years in a LuxuryHotel environment in a similar role.
• An elevated and energetic Conversationalist,engaging Guests with lively discussions and building a good rapport with them.
• Next-LevelOrganisational and Leadership skills, effectively leading and inspiringthe FIVE Tribe to New Height.
• ExceptionalTime Management and Multi-Tasking skills to deliver a ‘FIVE-Star’Experience for our guests.
• Proficientin Reservation Systems and Guest Management Software.
• Anappreciation for fine dining experiences and ease and familiarity withfood and beverage menus.
• Impeccable communication skills, both verbaland written, with fluency in English (Additional languages are a Plus).
• SuperiorProblem-Solving Skills and the competence to Exceed Expectations indynamic and competitive operational environments.
• Flexibilityto work a variety of shifts, including weekends and holidays, based on therequirements of the Hotel.

• Greets Guests upon Arrival with a Warm ‘FIVE-Styled’Welcome, ensuring their Journey at FIVE is sensational.
• Exhibits an exceptional understanding of FIVE's diversedestinations, concepts, menus, events, and bespoke offerings, enabling‘FIVE-Star’ Guest Assistance at all times.
• Showcases a Proactive Approach to addressing Guests'concerns and fulfilling their requests, Swiftly Resolving any issues to ensureexceptional Guest Satisfaction.
• Supervises Suitable Seating Arrangements to optimise GuestFlow, maintain Restaurant Capacity, and Minimise Wait Times, ensuring‘FIVE-Star’ service.
• Manages Restaurant Reservations efficiently, employing the hotel'sReservation System, and guaranteeing Precise and Up-To-Date Information.
• Handles Substantial Group Reservations and Exceptional Events, seamlesslycoordinating with the Events T eam when necessary, in line with FIVE’s bespoke standards.
• Discerningly places Guests at the most appropriate tables, ensuring thatTable Settings are arranged in accordance with FIVE’s Luxurious Standards.
• Supervises the H ost/ H ostess T eam,offering crystal-clear Direction, expert Guidance, and unwavering Support,ensuring the delivery of a n exquisite level of service.
• Identifies VIP G uests and provides them withPersonalised Attention and our Boundary-Breaking services.
• Conducts regular Training Sessions to elevate the T eam'sknowledge of the Menu, Hotel Facilities, and FIVE’s outstanding Service Standards.
• Fosters open lines of communication with the Restaurant Manager and otherDepartment Heads to ensure Seamless Coordination between departments.
• Engages in close collaboration with the Culinary Team and Waitstaff to manage Guest Expectations, accommodate Special Requests, and guarantee the Punctual Delivery of our delectablecuisine.
• Plays a key role in crafting memorable experiences for Special Occasionsand Celebrations, celebrating life's most extraordinary moments with ‘FIVE-Styled’ F lair.
• Skillfully suggests Menu Items, Beverages, and Promotional Offers to enrich the guest experience and optimise revenue generation.
• Forges a strong partnership with the Marketing Team to promote RestaurantEvents, Offers, and Loyalty Programmes, elevating the ‘Vibe at FIVE.’
• Ensures that the restaurant entrance, waiting area, and host/hostessstations are maintained with Meticulous Cleanliness and ImpeccableOrganisation.
• Keeps a watchful eye over the restaurant's Online Reviews and GuestFeedback Platforms, responding to guest reviews with professionalism and dedication.

‘FIVERs’ are Cultured yet Chic,Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ andapply it to create Insta-Perfect Experiences for our Guests that keeps themComing Back for More. If you Dream of being surrounded byLike-Minded Individuals who share your Passion for Delivering UnforgettableMoments that last a Lifetime – then Look No Furtherand Unleash your Next-Level Potential.

FIVE is a leader in Sustainable LuxuryLiving and Hospitality, with its UAE-based Destinations being the first andonly Hotels in the UAE to obtain the International Renewable EnergyCertificates (I-REC) for achieving 100% renewable electricity for 2022. Thecompany's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to acompletely LEED Platinum-certified operational hospitality portfolio. FIVE PalmJumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings.FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved animpressive 84 Points under LEED v4's BD+C and ID+C rating system, making it oneof just five hotels worldwide to receive Platinum Certification. FIVEillustrates its Commitment to making ‘Sustainability without Compromise onLuxury Living’ central to its Future Vision, with FIVE LUXE already on track toacquire LEED Platinum (BD+C). These Achievements highlight FIVE’s Comprehensiveand Committed Scope of Sustainability Strategy permeating Operations, Governanceand Community.

The FIVE Tribe represents over 70nationalities across its over 1500 ‘FIVERs’. FIVE is Committed to Hiring aDiverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly,FIVE does not discriminate based on disability, race, age, sex, gender, sexualorientation, ethnicity, religion or belief, nationality, marital status, or anyother basis protected under national or local laws. Ranked 10th on the GreatWorkplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is morethan a group of people working together – it is a Family bonded by commonValues and Goals, Celebrating People, Culture and Diversity.

FIVE Hotels and Resorts prides itselfon being Disruptively Different and Daringly Unique. Our Growing Portfolio ofLavish Destinations are the epitome of Glamour and Experiential Luxury, andcurrently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurichand FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a teamwho Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’saward-winning Hotels, Dining Concepts, and 360-Degree Immersive NightlifeVenues. As part of the Accomplished FIVE Tribe, you will be part of a group ofHigh Achievers who Fearlessly Challenge Conventions on a Global Stage.

Find out more here: fivehotelsandresorts.com

The candidate will be responsible for:

1. Serving as the primary point of contact for the customers and all internal Galaxy offices.
2. Relationship management with customers and developing an understanding of their business needs.
3. Managing the end-to-end process of air export movement, by working closely with the customer and internal stakeholders.
4. Proactively tracking the shipments and notifying the customers whenever required.
5. Communicating the changes/deviations from the earlier devised plan, post discussion with the team, to avert risks in routing or movement.
6. Resolving customer issues by engaging suitable stakeholders.
7. Monitoring booking trends and following up with customers to increase sales and optimize the customer service experience.
8. Maintaining accurate records and documentation and ensuring compliance with all relevant regulations and standards.

Job Type: Full Time

Job Location: Dubai

Basic required skills:

• Excellent communication and interpersonal skills.
• Fluent in Hindi and English (oral and written).
• Computer literate.
• Familiar with MS Office tools.
• Familiar with international logistics and freight forwarding (ocean/air & import/export).

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Career Level : Junior Level

Salary : 3000

Industry : Customer Service

Last Date : February 28, 2025

Location : Dubai

Customer Service Representative

We are looking for a friendly and professional Customer Service Representative to join our team. If you have excellent communication skills and a passion for helping customers, we encourage you to apply!

• Assist customers with inquiries, complaints, and service requests.
• Provide information about products and services.
• Handle phone calls, emails, and live chat support.
• Process orders, returns, and exchanges efficiently.
• Maintain customer records and update databases.
• Resolve customer issues with a positive and problem-solving approach.
• Ensure high levels of customer satisfaction.

• Previous experience in customer service is a plus.
• Strong verbal and written communication skills.
• Ability to handle multiple tasks and work under pressure.
• Good problem-solving and interpersonal skills.
• Proficiency in Microsoft Office and CRM systems is an advantage.
• Willingness to work flexible shifts, including weekends and holidays.

• Competitive salary and performance-based incentives.
• Career growth and professional development opportunities.
• Friendly and team-oriented work environment.

Overview

The IIQAF Group of Companies is a global leader in providing services in the hospitality, information technology, tourism, insurance, and health care industries. Established in 1986, the company has grown to become a major player in the international market, with operations in the United Kingdom, Canada, Singapore, and the United Arab Emirates.

Job Summary:

We are seeking a dedicated and experienced Customer Service Supervisor to join our esteemed organization. This pivotal role will focus on overseeing our customer service team, ensuring that exemplary service is provided to all clients and customers, while also driving continuous improvement initiatives. The ideal candidate will possess strong leadership skills and an extensive background in customer service management. As a Customer Service Supervisor, you will be responsible for fostering a positive working environment that encourages team collaboration and professional development. You will implement effective strategies and processes to enhance customer satisfaction and loyalty, while also managing and mitigating any potential customer-related issues. This position requires a strong commitment to excellence, as well as the ability to communicate effectively with both customers and team members. You will play a critical role in shaping the customer experience, and as such, your ability to lead by example and ensure our service standards are met will be paramount. If you are passionate about customer service, possess substantial supervisory experience, and are committed to delivering outstanding results, we invite you to apply and join our dynamic team, where your contributions will make a significant impact.

• Supervise and guide the customer service team to deliver high-quality support and service.
• Develop and implement customer service policies and procedures to enhance service delivery.
• Monitor team performance metrics and provide regular feedback and coaching to team members.
• Handle escalated customer inquiries and complaints in a professional manner, ensuring a satisfactory resolution.
• Conduct regular training sessions for staff to enhance their customer service skills and product knowledge.
• Compile and analyze customer feedback, utilizing data to improve service processes.
• Collaborate with other departments to address customer needs and improve overall customer satisfaction.

• Bachelor’s degree in Business Administration, Management, or related field preferred.
• Minimum of 3 years’ experience in a customer service role, with at least 1 year in a supervisory position.
• Proven ability to manage and lead a team effectively, promoting a positive and productive work culture.
• Exceptional communication skills, both verbal and written, with a strong emphasis on customer interaction.
• Proficiency with customer service software, CRM systems, and Microsoft Office Suite.
• Strong problem-solving skills and the ability to make decisions rapidly and effectively.
• Ability to work flexible hours, including evenings and weekends, as required.
• Accommodation
• Transportation
• Health insurance

High School / Bachelor Degree