409 Head Hostess jobs in Dubai

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people, and stories through personal experiences and heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts, and lush jungles, Anantara offers journeys rich in discovery.

KEY DUTIES AND RESPONSIBILITIES

Please note that this is not an exhaustive list. Anantara employees continually find new ways to enhance the business, guest experiences, and colleague relations. The key responsibilities include:

1. Promoting and ensuring guest satisfaction by developing and maintaining a strong team environment, emphasizing Team Member satisfaction and prompt, courteous service.
2. Prompt and courteous delivery of all orders, maintaining a positive image and cleanliness of guest areas.
3. Ensuring total guest satisfaction in food and beverage service through supervision of prompt and courteous restaurant orders.
4. During shifts, assisting with serving, seating, and communication with the kitchen, and engaging with all guests.
5. Assisting in maintaining a motivated and well-trained staff.
6. Opening and closing shifts according to Manager's Checklist.
7. Training and enforcing all Anantara Service Standards.
8. Executing revenue and check control procedures on shift.
9. Maintaining a safe and sanitary work environment for all Team Members and guests.
10. Gathering and implementing tools for running shifts, such as schedules, floor plans, reservations, and checks.
11. Resolving daily problems like callouts and last-minute bookings.
12. Being present on the floor during meal periods to ensure coverage and service quality.
13. Serving only quality products.
14. Maintaining proper Team Member uniform standards.
15. Managing repair and maintenance programs using work orders and inspections.
16. Rotating stations fairly and managing daily Team Member relations, including scheduling and time adjustments.
17. Supporting Team Members in their performance and implementing effective training programs.
18. Encouraging problem-solving through training and empowerment to ensure guest satisfaction.
19. Establishing effective communication to gain trust and respect, maintaining fair counseling and disciplinary procedures in line with company policies.
20. Identifying and recommending incentive programs, new ideas, and operational improvements.

#LI-MH1

Qualifications

• Previous experience in Food & Beverage/Restaurant operations.
• Attention to detail to achieve operational excellence.
• Excellent guest service skills.
• Proficiency in English.

We are excited to introduce you to a luxurious and unique urban resort - Melia Desert Palm, a proud member of The Melia Collection. The resort is a five-star boutique property, offering a wide range of one, two, and three-bedroom villas, each featuring an intimate and completely private pool, which is highly sought after, especially amongst the GCC clientele. Additionally, you can stay in our beautifully curated suites with a view of the greenery. What makes this resort stand out is its equestrian theme, reflected in every aspect of the property. From four polo fields to a professional polo club, a riding school, and over 200 horses on the estate, you will be surrounded by the beauty of these magnificent animals. If you're looking for relaxation and rejuvenation, then you will love the world-class treatments at the Samana Spa, or the wellness classes offered in our large recreation center. When it comes to dining, you will be spoilt for choice with three delightful restaurants, or you can order food to your villa. Conveniently located just 20 minutes from DXB airport and 25 minutes from Dubai Mall, Melia Desert Palm offers a serene oasis amidst the hustle and bustle of Dubai. You can unwind and soak up the tranquility of the lush estate while enjoying spectacular views of the Dubai skyline.

At Melia Desert Palm, a member of The Melia Collection, we are proud to represent our hotel and our country to guests from all over the world. We treat our guests and colleagues with respect and work hard together to deliver the highest quality of service to all. #LI-MR1

The Commis II is responsible for the following tasks and others assigned by their departments as necessary:

1. Assist the restaurant team in organizing all activities within the kitchen area.
2. Support in daily food preparation and duties assigned by superiors to meet standards and quality set by the restaurant.
3. Follow instructions and recommendations from immediate superiors to complete daily tasks.
4. Coordinate daily tasks with the Sous Chef or Chef De Partie.
5. Estimate daily production needs and check the quality of raw and cooked food products to ensure standards are met.
6. Ensure the highest quality in food production, preparation, and presentation at all times.
7. Maintain guest satisfaction, quality, and control of operating and food costs.
8. Adhere to all standard procedures and policies related to food preparation, receiving, storage, and sanitation.
9. Be knowledgeable of all menu items, recipes, methods of production, and presentation standards.
10. Follow proper food preservation standards, including handling, storage, and temperature control.
11. Operate and maintain departmental equipment, reporting malfunctions.
12. Ensure hygiene, safety, and correct use of equipment and utensils.
13. Support the development of restaurant cuisine concepts and standards.
14. Adhere to food preparation guidelines to ensure consistent culinary quality.
15. Maintain food safety and protection standards.
16. Ensure all food in working areas complies with handling, dating, storage, and rotation practices.
17. Participate in departmental training to improve skills and service levels.
18. Follow hotel service standards.
19. Perform any other duties as required by management.

Job Specifications:

• Minimum 1-year relevant experience in a similar role.
• High School Diploma or relevant certificate.
• Strong knowledge of cooking methods, kitchen equipment, and best practices.
• Ability to handle emergency situations with accuracy and speed.
• Team-oriented with the ability to work under pressure.
• Self-motivated with creative problem-solving skills.

POSITION SUMMARY

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we aim to build a memorable and unique experience with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to ensure guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few critical factors for success: creating a safe workplace, following company policies and procedures, upholding quality standards, and maintaining a professional appearance and communication. Guest Service Experts will be on their feet and moving around (standing, sitting, or walking for extended periods; moving over sloping, uneven, or slippery surfaces), managing the menu (reading and visually verifying information), and taking a hands-on approach to work (moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reaching overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to deliver excellent service to our guests and support our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year of related work experience.

Supervisory Experience: None.

License or Certification: None.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunities. We actively foster an environment where the unique backgrounds of our associates are valued, and our greatest strength lies in the rich blend of culture, talent, and experiences of our team members. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other categories protected by applicable law.

POSITION SUMMARY

Answer phones take dining reservations and enter diner information into reservation system. Maintain wait list and quote accurate wait time. Make appropriate seating decisions using station rotation chart. Organize seating for large and special needs groups. Greet guests and determine the number in their party. Seat guests by finding a clean available table; pulling out chairs; placing clean/current menu in front of guest etc. Guide guests through the dining rooms and provide any needed assistance. Ensure place settings are appropriate and each guest has a napkin clean silverware and any other item that is part of the standard place setting. Maintain cleanliness of work areas throughout the day. Monitor dining rooms for seating availability service and safety. Communicate with guests and other employees to meet guest needs and ensure staff is working together as a team.

Assist management in hiring training scheduling evaluating counseling disciplining and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report accidents injuries and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others support team to reach common goals and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand sit or walk for an extended period of time. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Banyan Group is one of the world's leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.
The Group's diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, includingthe award-winningBanyan Tree ,Angsana ,Cassia ,Dhawa andLaguna , and the highly anticipated new brands ofHomm ,Garrya , Folio, and two new Banyan Tree brand extensions -Escape andVeya .
Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.

Banyan Tree Dubai is alively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.

Job Summary

The Head Hostess–Pool & Beach is responsible for leading and overseeing the front-of-house operations in an outdoor, relaxed, yet luxurious environment. This role ensures that every guest is welcomed warmly, seated seamlessly, and provided with a memorable dining experience that reflects the high standards of the Pool & Beach venue. The Head Hostess supervises hostesses, manages reservations and guest flow, coordinates with service teams, and maintains the ambiance and efficiency of the area while delivering exceptional guest service

Responsibilities

Lead the hostess team in greeting and seating guests, ensuring a professional, welcoming, and personalized experience from arrival to departure.

Oversee and manage reservations and waitlists, ensuring accuracy, efficiency, and alignment with the venue's capacity and service standards.

Supervise guest seating arrangements, accommodating preferences such as shaded areas, poolside views, and accessibility requirements.

Maintain high service standards by monitoring hostess performance, providing guidance, and ensuring professional guest interactions at all times.

Act as the main point of contact for guest concerns or special requests, ensuring swift and effective resolution.

Coordinate closely with the kitchen, bar, and service teams to optimize guest flow, minimize delays, and enhance overall service delivery.

Ensure the entrance, lobby, and waiting areas remain clean, organized, and inviting, while monitoring guest comfort during wait times.

Oversee the celebration of special occasions, ensuring thoughtful arrangements and memorable guest experiences.

Provide accurate and engaging information about menus, daily specials, and signature offerings, tailoring suggestions to guest needs.

Monitor and maintain proper table turnover, ensuring prompt clearing and resetting of tables to maximize efficiency.

Keep records of guest preferences and repeat visitors to deliver consistent, personalized service.

Support team members during peak business hours, assisting in seating, guest relations, and maintaining smooth operations.

Facilitate communication between management and the hostess team, ensuring alignment with operational goals and service standards.

Lead by example, fostering a positive, collaborative, and professional work environment within the hostess and service teams.

Attend and contribute to pre-shift briefings, training, and team meetings, ensuring continuous improvement and service consistency.

Perform additional duties assigned by management to support departmental and property-wide objectives

Qualifications

Experience

Minimum 2 years' experience as a Head Hostess in fine dining or luxury hospitality, with at least 1 year in a supervisory/lead role .

Excellent interpersonal and communication skills with the ability to manage guest interactions with professionalism and warmth.

Strong leadership and organizational skills with the ability to manage a team and ensure efficient front-of-house operations.

Familiarity with reservation and table management software (e.g., OpenTable, ResDiary, SevenRooms, or similar).

Professional appearance and grooming in line with luxury hospitality standards.

Ability to remain composed under pressure in a fast-paced environment.

Strong knowledge of the restaurant's menu, specials, and unique offerings, with the ability to confidently provide recommendations.

Why Join Us:

We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. That's why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success

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Head Hostess – Pool & Beach at Banyan Group

Banyan Group is one of the world's leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences. The Group's diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the new brands Homm, Garrya, Folio, and two Banyan Tree brand extensions - Escape and Veya. Established in 2008, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline. Banyan Tree Dubai is a lively, island escape with stylish stays, dining, hospitality, and recreation that create lasting memories.

The Head Hostess–Pool & Beach is responsible for leading and overseeing the front-of-house operations in an outdoor, relaxed, yet luxurious environment. This role ensures that every guest is welcomed warmly, seated seamlessly, and provided with a memorable dining experience that reflects the high standards of the Pool & Beach venue. The Head Hostess supervises hostesses, manages reservations and guest flow, coordinates with service teams, and maintains the ambiance and efficiency of the area while delivering exceptional guest service.

• Lead the hostess team in greeting and seating guests, ensuring a professional, welcoming, and personalized experience from arrival to departure.
• Oversee and manage reservations and waitlists, ensuring accuracy, efficiency, and alignment with the venue's capacity and service standards.
• Supervise guest seating arrangements, accommodating preferences such as shaded areas, poolside views, and accessibility requirements.
• Maintain high service standards by monitoring hostess performance, providing guidance, and ensuring professional guest interactions at all times.
• Act as the main point of contact for guest concerns or special requests, ensuring swift and effective resolution.
• Coordinate closely with the kitchen, bar, and service teams to optimize guest flow, minimize delays, and enhance overall service delivery.
• Ensure the entrance, lobby, and waiting areas remain clean, organized, and inviting, while monitoring guest comfort during wait times.
• Oversee the celebration of special occasions, ensuring thoughtful arrangements and memorable guest experiences.
• Provide accurate and engaging information about menus, daily specials, and signature offerings, tailoring suggestions to guest needs.
• Monitor and maintain proper table turnover, ensuring prompt clearing and resetting of tables to maximize efficiency.
• Keep records of guest preferences and repeat visitors to deliver consistent, personalized service.
• Support team members during peak business hours, assisting in seating, guest relations, and maintaining smooth operations.
• Facilitate communication between management and the hostess team, ensuring alignment with operational goals and service standards.
• Lead by example, fostering a positive, collaborative, and professional work environment within the hostess and service teams.
• Attend and contribute to pre-shift briefings, training, and team meetings, ensuring continuous improvement and service consistency.
• Perform additional duties assigned by management to support departmental and property-wide objectives.

• Minimum 2 years' experience as a Head Hostess in fine dining or luxury hospitality, with at least 1 year in a supervisory/lead role.
• Excellent interpersonal and communication skills with the ability to manage guest interactions with professionalism and warmth.
• Strong leadership and organizational skills with the ability to manage a team and ensure efficient front-of-house operations.
• Familiarity with reservation and table management software (e.g., OpenTable, ResDiary, SevenRooms, or similar).
• Professional appearance and grooming in line with luxury hospitality standards.
• Ability to remain composed under pressure in a fast-paced environment.
• Strong knowledge of the restaurant's menu, specials, and unique offerings, with the ability to confidently provide recommendations.

We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. We offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success.

Get AI-powered advice on this job and more exclusive features.

Dream Dubai is a dazzling dining and nightlife destination that seamlessly blends world-class fusion cuisine with spectacular live entertainment. Located in the heart of the city, Dream captivates guests with its theatrical atmosphere, immersive performances, and vibrant energy. Renowned for its stylish clientele, high-energy vibe, and impeccable service, Dream Dubai offers a unique experience where fine dining meets show-stopping entertainment, making it one of the city's most iconic lifestyle venues.

We are seeking a Head Hostess to join our team and be the face of our guest journey

• Greet guests with warmth, elegance, and confidence, ensuring a memorable first impression that reflects Dream's unique identity
• Manage reservations and the guest waiting list efficiently, optimizing table allocation for both dining and live performances
• Provide seating arrangements that balance guest comfort, service flow, and show visibility
• Liaise closely with the service and entertainment teams to deliver a seamless guest experience from arrival to departure
• Maintain a pristine and stylish reception area, aligned with Dream's luxury standards
• Handle guest inquiries, VIP requests, and concerns with discretion and professionalism
• Supervise and schedule the hostess team, ensuring smooth daily operations
• Support the team during peak service hours and assist with event setups as required

• 2-3 years' experience in a similar role within fine dining, luxury hospitality, or lifestyle venues; experience in high-energy dining or nightlife concepts highly preferred
• Strong knowledge of reservation systems (SevenRooms)
• Outstanding communication and interpersonal skills, with fluency in English (additional languages are a plus)
• Charismatic personality with a passion for guest service and creating unforgettable experiences
• Impeccable grooming, confident presence, and a high-energy attitude suited for a theatrical dining and nightlife setting
• Strong organizational and leadership skills, with the ability to perform under pressure in a fast-paced, high-profile environment

• Associate

• Full-time

• Other

• Restaurants and Hospitality

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Dubai, United Arab Emirates | Posted on 08/25/2025

• Department Name Food and Beverage Service
• Date Opened 08/25/2025
• Job Type Full time
• City Dubai
• Country United Arab Emirates

Are You Ready fora Daring Challenge with The World's Hottest Luxury Hotel Group? Disruptive by Design,FIVE Hotels and Resorts is Redefining 'FIVE-Star' Hospitality and Setting theGold Standard across the Industry.

Join the FIVETribe - and Get Ready to Make Waves.

The Candidate

A DrivenSelf-Starter, you have Excellent Communication, Leadership and OrganisationalSkills. As an Astute Creative and Critical Thinker, you can Conceptualise andImplement Innovative Solutions in a Fast-Paced Environment. Not even theSmallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively withPrecision and Finesse. A 'Can-Do' Attitude Coupled with An Inherent Flair forTaking Ownership Makes You a Highly Motivated Go-Getter.

Your Outgoingand Approachable Nature enables you to Seamlessly Connect with other 'FIVERs'and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothingshort of Sensational. Joining our Food and Beverage Team as a Head Hostess will Empoweryou to deliver Exceptional Experiences across our award-winning LifestyleDestinations. Jump on Board and Unlock your Potential in a Buzzing Environmentthat will take your Career to New Heights

What We'reLooking For

• Previousexperience of 2-3 years in a Luxury Hotel environment as a Head Hostess.
  
• A Welcoming and Enthusiastic Energy that setsthe tone for a Sensational Guest Experience.
  
• An elevatedand energetic Conversationalist, engaging Guests with lively discussions.
  
• Professional,Insta-Worthy Appearance, always adhering to FIVE's Grooming Standards andmaintaining a polished, 'FIVE-Styled' demeanour.
  
• Flexibility towork a variety of shifts, including weekends and holidays, based on therequirements of the Hotel.
  
• A ProactiveNature, coupled with a meticulous Eye for Detail, ensuring every aspect of theOperation is curated to perfection.
  
• Excellentcommunication and interpersonal skills, leveraging strong verbal and written skillsto engage effectively with Guests, FIVE Tribe Members, and stakeholders.
  
• Finds creative solutions and take ownershipof all duties and tasks assigned, while ensuring an unparalleled Journey atFIVE.
  
• Skills in Improving Customer Satisfaction andDriving Profitability, showcasing a commitment to Industry-Leading Standards.
  
• 'FIVE-Styled'Visionary thinking by finding creative solutions, while takingOwnership for all duties and tasks assigned.
  
• Impeccablecommunication skills, both verbal and written, with fluency in English (Additionallanguages are a Plus).
  
• A hands-onattitude, fuelled by a 'Can-Do' Spirit.
  

KeyResponsibilities

• Greets Guests upon Arrival with aWarm 'FIVE-Styled' Welcome, ensuring their Journey at FIVE is sensational.
  
• Leads and coordinates FIVE'sacclaimed Front of House Operations while elevating the 'Vibe at FIVE'throughout all Guest Touchpoints.
  
• Assists Guests in finding SuitableSeating Arrangements based on their preferences and the availability of tables.
  
• Manages Waitlists during peaktimes and provides Accurate Wait Time estimates, whilst ensuring Guests arewell taken care of.
  
• Proactively acknowledges andRemembers Guest Preferences, maintaining meticulous Guest History records tocurate unparalleled, 'FIVE-Styled' Service.
  
• Exhibits an exceptionalunderstanding of FIVE's diverse destinations, concepts, menus, events, andbespoke offerings, enabling 'FIVE-Star' Guest Assistance at all times.
  
• Efficiently Processes Billing andPayments while adhering to FIVE's industry-leading Control Procedures.
  
• Enhances the overall GuestExperience by ensuring Seamless Operations and Excellence in Service Delivery.
  
• Collaborates with a Fellow'FIVERs' to maximise Guest Satisfaction, providing Prompt and Positiveresponses to inquiries.
  
• Showcases a Proactive Approach toaddressing Guests' concerns and fulfilling their requests, Swiftly Resolvingany issues to ensure exceptional Guest Satisfaction.
  
• Demonstrates an UnwaveringCommitment to upholding FIVE's First-in-Class Standards, providing personalisedService to Guests at all times.
  
• Ensures a Seamless DiningExperience for Guests, Anticipating their Needs, and Fulfilling SpecialRequests.
  
• Contributes to a Luxurious DiningExperience by working Collaboratively with the Food and Beverage Team tomaximise Guest Satisfaction, ensuring next-level Service.
  
• Utilises remarkable SalesTechniques to upsell and promote bespoke Services, lavish Concepts, andexclusive Special Promotions to Elevate the Guest Experience and foster RevenueGrowth.
  
• Embodies a Visionary Mindset thatcontinuously Disrupts and Breaks Boundaries.
  
• Attends regular Team Meetings andongoing bespoke Training Sessions to improve Product Knowledge and ServiceSkills.
  
• Contributes to the signaturebehind-the-scenes 'Vibe at FIVE,' playing a vital role in the success of FIVE'saward-winning initiatives.
  

The Team

'FIVERs' are Culturedyet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct 'Vibe at FIVE' andapply it to create Insta-Perfect Experiences for our Guests that keeps them ComingBack for More. If you Dream of being surrounded by Like-Minded Individuals whoshare your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next-Level Potential.

FIVE is a leaderin Sustainable Luxury Living and Hospitality, with its UAE-based Destinationsbeing the first and only Hotels in the UAE to obtain the InternationalRenewable Energy Certificates (I-REC) for achieving 100% renewable electricityfor 2022. The company's Science-Meets-Styled 'Sustainable Indulgence' Ethos hasled to a completely LEED Platinum-certified operational hospitality portfolio.FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated SmartBuildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achievedan impressive 84 Points under LEED v4's BD+C and ID+C rating system, making itone of just five hotels worldwide to receive Platinum Certification. FIVEillustrates its Commitment to making 'Sustainability without Compromise onLuxury Living' central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum(BD+C). These Achievements highlight FIVE's Comprehensive and Committed Scopeof Sustainability Strategy permeating Operations, Governance and Community.

An Equal Opportunity Employer

TheFIVE Tribe represents over 70 nationalities across its over 1500 'FIVERs'. FIVEis Committed to Hiring a Diverse and Inclusive Workforce as an Equal-OpportunityEmployer. Accordingly, FIVE does not discriminate based on disability, race,age, sex, gender, sexual orientation, ethnicity, religion or belief,nationality, marital status, or any other basis protected under national orlocal laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of LargeOrganisations, the FIVE Tribe is more than a group of people working together –it is a Family bonded by common Values and Goals, Celebrating People, Cultureand Diversity.

About FIVE Hotels andResorts

FIVE Hotels andResorts prides itself on being Disruptively Different and Daringly Unique. OurGrowing Portfolio of Lavish Destinations are the epitome of Glamour andExperiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVEJumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribemeans you are part of a team who Breaks Boundaries and offers UnbeatableNext-Level Experiences at FIVE's award-winning Hotels, Dining Concepts, and360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe,you will be part of a group of High Achievers who Fearlessly ChallengeConventions on a Global Stage.

Findout more here: fivehotelsandresorts.com

The Head Hostess–Pool & Beach is responsible for leading and overseeing the front-of-house operations in an outdoor, relaxed, yet luxurious environment. This role ensures that every guest is welcomed warmly, seated seamlessly, and provided with a memorable dining experience that reflects the high standards of the Pool & Beach venue. The Head Hostess supervises hostesses, manages reservations and guest flow, coordinates with service teams, and maintains the ambiance and efficiency of the area while delivering exceptional guest service.

• Lead the hostess team in greeting and seating guests, ensuring a professional, welcoming, and personalized experience from arrival to departure.
• Oversee and manage reservations and waitlists, ensuring accuracy, efficiency, and alignment with the venue's capacity and service standards.
• Supervise guest seating arrangements, accommodating preferences such as shaded areas, poolside views, and accessibility requirements.
• Maintain high service standards by monitoring hostess performance, providing guidance, and ensuring professional guest interactions at all times.
• Act as the main point of contact for guest concerns or special requests, ensuring swift and effective resolution.
• Coordinate closely with the kitchen, bar, and service teams to optimize guest flow, minimize delays, and enhance overall service delivery.
• Ensure the entrance, lobby, and waiting areas remain clean, organized, and inviting, while monitoring guest comfort during wait times.
• Oversee the celebration of special occasions, ensuring thoughtful arrangements and memorable guest experiences.
• Provide accurate and engaging information about menus, daily specials, and signature offerings, tailoring suggestions to guest needs.
• Monitor and maintain proper table turnover, ensuring prompt clearing and resetting of tables to maximize efficiency.
• Keep records of guest preferences and repeat visitors to deliver consistent, personalized service.
• Support team members during peak business hours, assisting in seating, guest relations, and maintaining smooth operations.
• Facilitate communication between management and the hostess team, ensuring alignment with operational goals and service standards.
• Lead by example, fostering a positive, collaborative, and professional work environment within the hostess and service teams.
• Attend and contribute to pre-shift briefings, training, and team meetings, ensuring continuous improvement and service consistency.
• Perform additional duties assigned by management to support departmental and property-wide objectives.

• Experience: Minimum 2 years' experience as a Head Hostess in fine dining or luxury hospitality, with at least 1 year in a supervisory / lead role.
• Excellent interpersonal and communication skills with the ability to manage guest interactions with professionalism and warmth.
• Strong leadership and organizational skills with the ability to manage a team and ensure efficient front-of-house operations.
• Familiarity with reservation and table management software (e.g., OpenTable, ResDiary, SevenRooms, or similar).
• Professional appearance and grooming in line with luxury hospitality standards.
• Ability to remain composed under pressure in a fast-paced environment.
• Strong knowledge of the restaurant's menu, specials, and unique offerings, with the ability to confidently provide recommendations.

Why Join Us : We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. That's why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success