1641 Head Of Retail Operations jobs in Dubai

Job Summary

• The Store Manager is responsible for overseeing the daily operations of the store, focusing on efficiency and profitability.

• Develop strategies to increase customer engagement and drive sales growth.
• Motivate and mentor store staff to achieve sales targets.
• Manage store operations efficiently to maximize profitability.
• Provide exceptional customer service by setting standards and ensuring compliance with health and safety regulations.
• Implement loss prevention measures and monitor inventory levels.
• Complete administrative tasks and ensure policy adherence.
• Report on key performance indicators, including buying trends and customer needs.
• Address staff or customer-related issues promptly.
• Oversee employee documentation and secure storage.

About Our Team

We are a dynamic retail organization dedicated to providing an exceptional shopping experience. Our team members are passionate about delivering outstanding customer service and working collaboratively to achieve our goals.

What We Offer

• A competitive compensation package.
• Ongoing training and development opportunities.
• A collaborative and supportive work environment.

As a Store Manager, you will oversee and manage the daily operations of our store, ensuring a seamless and positive shopping experience for customers. You will be responsible for maintaining store standards, achieving financial targets, and relaying feedback about customers and products to relevant team members.

• Drive the store team to achieve sales targets and store KPIs.
• Ensure store shrinkage is less than 0.2% of the cost of sale.

You will conduct regular financial and stock audits, maintain employee records, and oversee day-to-day store operations. Additionally, you will set and achieve sales targets, monitor KPIs, and analyze sales performance to identify areas for improvement.

• Drive the store team to achieve customer satisfaction goals.
• Maintain a relationship with mall management and communicate effectively with the office back-end team.
• Address customer inquiries and concerns promptly, striving to exceed customer expectations.

• Constantly upgrade your skills and create a pipeline of future store managers.
• Identify learning gaps in the team and create processes to address them.
• Conduct training sessions for new hires and ongoing product knowledge sessions for the team.

RETAIL HEAD – RETAIL INDUSTRY

Location: Dubai

Package: Attractive package + commission + annual benefits

Excellent opportunity for a Retail Head with experience in the Consumer Electronics and Home Appliances industry. The candidate should have experience managing showrooms, marketing activities, understanding governmental rules and regulations related to showrooms, product display management, budget handling, and overall profit responsibility.

Requirements include a minimum of 5-10 years of industry experience and good communication skills.

Jobtrack Management Services, based in Dubai, was founded in 1993 with a focus on acting as an extended recruiting arm for our clients. Certified ISO 9001:2008, our mission is to "Enrich Client assets through Human Capital". We are committed to sharing responsibility with our clients, providing immediate and long-term solutions, cost-effective assignments, and meeting deadlines.

Role Overview

The Store Manager is responsible for driving the store business, achieving sales targets, building a loyal customer base, and ensuring team management adheres to brand guidelines.

• Represent the brand by communicating its values and philosophy through all activities and interactions with customers and team members.
• Define, execute, and monitor the store action plan to achieve sales targets and KPIs.
• Manage the customer database to build strong relationships and create future selling opportunities.
• Stay ahead of trends, products, and competitors, sharing feedback with relevant stakeholders.

• Provide a clear vision to the team about the business and store's vision and key directions.
• Identify, recruit, develop, and retain strong talents.
• Create a positive work environment based on trust, respect, and fairness.

• Develop an omnichannel mindset among the team, promoting different touchpoints of the customer experience.
• Use clienteling approaches and techniques to cater to VIP needs and preferences.

• Ensure all sales and operational policies are followed and maintained in the store.
• Leverage available technology tools to support customer experience.

 Additional Requirements:

 In addition to the above responsibilities, successful candidates will need to demonstrate effective communication and interpersonal skills, along with a proactive approach to problem-solving and continuous improvement.

 What We Offer:

 We offer a competitive salary package, comprehensive training program, and opportunities for career advancement and professional growth.

We are seeking a Store Manager to lead our retail operations in Dubai. As a key member of our team, you will be responsible for managing inventory control and efficient store management.

1. Manage daily administrative tasks and assignments of the department.
2. Maintain accurate records of receipts and purchase orders.
3. Check stock levels and request restocked items.
4. Verify incoming materials against invoices and documents.
5. Keep and update records of goods received and issued.
6. Manage and train store staff.
7. Reconcile stock in our system and manage financial transactions.

At least 3 years of relevant experience in a similar role.

Proficiency in English, both written and oral.

Excellent computer skills, including Microsoft Office.

Accuracy, attention to detail, and business integrity.

The Assistant Store Manager is a leadership role responsible for the daily operations of the store and its workforce. The ideal candidate will have a proven track record of maximizing business performance, with a strong understanding of customer segments and team management.

This role requires a strategic thinker who can create innovative approaches to attract new customers and enhance profitability. The successful candidate will be accountable for compliance with established company policies, procedures, and standards.

Key Responsibilities:

• Deliver exceptional customer service through brand/product knowledge and overall understanding of retail.
• Create and implement strategies to increase sales and enhance profitability.
• Manage and develop the store teams to maximize productivity and minimize turnover.
• Ensure compliance with Company Health & Safety, Security, and Compliance policies.

Requirements:

• 4-5 years' industry experience with managerial background.
• A proven record of maximizing business performance.
• Strong leadership and team management skills.

Benefits:

• Competitive salary and benefits package.
• Ongoing training and development opportunities.
• Collaborative and dynamic work environment.

Join our organization as an Assistant Store Manager and contribute to the success of our retail business.

We are seeking a highly skilled and experienced professional to lead our retail outlet dealing in gold and diamond products.