177 Help Desk Technicians jobs in Abu Dhabi

Job Title: Customer Service Associate

This role involves providing customer service in a retail environment. The successful candidate will be responsible for maintaining a clean and organized store, handling customer inquiries, and assisting with sales transactions.

• High school diploma or equivalent required.
• 1 year of experience in customer-facing role preferred.

• Provide exceptional customer service to drive sales and revenue growth.
• Maintain a clean and organized store environment at all times.
• Assist with sales transactions and handle customer inquiries in a professional manner.
• Work effectively as part of a team to achieve sales goals and objectives.

• Competitive hourly wage.
• Opportunities for career advancement and professional development.
• A fun and dynamic work environment with opportunities to engage with customers and colleagues alike.

Location: Remote (India-based candidates preferred)

Salary: ₹15,000 – ₹20,000/month and Incentives

Languages Required: Telugu, Kannada, and Hindi

Job Type: Full-time

Shifts: 12-hour rotational (Day & Night)

Freshers can also apply

We're hiring a Customer Service Executive to join a fast-growing online gaming company. If you're enthusiastic, reliable, and passionate about delivering top-tier support and you're comfortable working remotely in a structured environment, we'd love to hear from you

• Handle customer queries via chat and phone (inbound & outbound)
• Assist players with account, deposit, withdrawal, and gameplay-related issues
• Adhere to SOPs and company protocols
• Maintain accurate records and update internal systems
• Use Excel for data tracking and basic reporting
• Deliver timely, professional, and empathetic customer service

• Previous customer support experience (gaming experience is a bonus)
• Fluent in Telugu, Kannada & Hindi
• Comfortable using Excel (basic formulas and data entry)
• Willingness to work 12-hour rotational shifts, including nights and weekends
• Strong self-discipline and time management
• Own laptop and desktop
• 100% Remote Role
• Immediate joiners preferred

Unlock a dynamic career as a customer service professional in a leading financial institution!

Provide exceptional product and service information to customers, resolving issues efficiently while upholding high-quality standards.

Ensure end-to-end solutions for a superior customer experience, leveraging strong team spirit, motivation, and a friendly environment with customers and colleagues.

• Respond to customer inquiries related to products, services, and billing in a timely and effective manner.
• Resolve product or service problems by clarifying the customer's concern, determining the cause, selecting and explaining the best solution, expediting correction or adjustment, and following up to ensure resolution.
• Update customer records by maintaining accurate service requests/complaints and notes.
• Meet set targets for service standards and customer satisfaction scores for inbound calls and ensure quality in outbound calls.
• Streamline customers' financial processes by generating online passwords for all FAB Personal Banking Channels.
• Contribute to business growth by generating new prospects and leads for all FAB products.
• Adhere to obligations related to money laundering prevention under the bank's policies and local laws.
• Recommend potential products or services to management by collecting and analyzing customer information and needs.
• Collaborate with team members to achieve shared goals and objectives.
• Display flexibility in adhering to planned/scheduled shifts and on-call/unplanned shifts to achieve all defined SLAs.
• Maintain punctuality and discipline at the center.
• Comply with established policies and procedures.

The primary objective of the Front Desk Officer role is to deliver exceptional guest service, ensuring a seamless check-in and check-out experience.

• Maximize room sales and revenue by effectively managing front desk operations
• Prepare and maintain accurate guest name lists
• Personalize guest interactions with warm welcomes and friendly greetings upon arrival and departure

• Foster a welcoming atmosphere, providing excellent service to guests throughout their stay
• Verify that assigned tasks are completed efficiently and in line with hotel standards
• Collaborate with relevant personnel to ensure smooth operation of front desk activities

• Bachelor's degree in Hospitality or related field
• Preferably a fresh graduate; however, a minimum of one year of experience in reception or guest service would be highly advantageous
• Excellent English communication skills in both written and spoken formats
• Pleasant personality, strong communication, and interpersonal skills

Join to apply for the Officer- Customer Service role at First Abu Dhabi Bank (FAB)

Join to apply for the Officer- Customer Service role at First Abu Dhabi Bank (FAB) .

• Actively sell/cross-sell asset and liability products to new and existing customers
• Prepare, assess and recommend loan product applications and maintenance requests and forward for approval to Consumer Processing Unit
• Receive and process customer requests (e.g. account opening, NBAD online requests, returned cheque delivery, etc.)
• Encourage customers to build their balances with the bank in order to migrate to higher customer programs
• Generate leads for Elite and Elite Gold programs by referring eligible and potential customers to Elite lounges and centers
• Educate Classic and Advantage customers about automated channels including ATM, call center and NBAD online and promote their migration to these channels
• Attract new customers to branch through personal relations and existing customer referrals
• Respond to call center regarding customer inquiries forwarded
• Meet individual sales targets
• Participate in and potentially lead daily retail sales team meetings
• Online & Mobile Banking: Achieves monthly target to onboard customers to Online/Mobile application by actively encouraging all customers to use alternative channels such as ATM/CDM/Mobile/Online banking to reduce traffic in branch as well as call center calls and carryout online demonstrations and assist with mobile app demo and customer download
• NPS: Ensure assigned NPS target is achieved by representing FAB values and following customer obsessed methodology to ensure high level of customer experience at all times with zero customer complaints
• Interaction with colleagues/internal stakeholders and ensure completion of Mandatory trainings

Agree on personal sales targets with the retails sales manager and the branch manager.

• Adherence to policies, processes, and procedures both internally and externally
• Work closely with the ABM to achieve agreed on sales targets
• Development of new sources of business.

• High School graduated

• 2 years' relevant experience in banking sector. Familiarity with bank products, customer experience and related policies and procedures

• Not Applicable

• Full-time

• Other

• Banking

Job Title: Relationship Banking Specialist

We are seeking a highly motivated and customer-focused Relationship Banking Specialist to join our team. The successful candidate will be responsible for delivering exceptional customer service, building strong relationships with clients, and driving sales growth.

1. Sell and cross-sell asset and liability products to new and existing customers, identifying opportunities to increase revenue and enhance customer satisfaction.
2. Prepare and assess loan product applications, recommending solutions that meet the needs of our customers and contributing to the growth of our business.
3. Process customer requests efficiently, providing timely and accurate information to ensure seamless transactions.
4. Develop and implement strategies to attract new customers to our branch, leveraging personal relationships and referrals to drive growth.
5. Educate customers about alternative channels such as online banking, mobile banking, and ATMs, promoting their migration to these channels and reducing traffic in our branches.
6. Meet individual sales targets by actively selling and promoting our products and services, demonstrating a deep understanding of our customers' needs and preferences.
7. Participate in daily retail sales team meetings, sharing knowledge and best practices to drive collective success.
8. Ensure high levels of customer satisfaction by responding promptly to inquiries and resolving issues effectively.

Qualifications:

1. High School graduation or equivalent.
2. At least 2 years' experience in banking, preferably in a relationship banking role.
3. Familiarity with bank products, customer experience, and related policies and procedures.

As a Relationship Banking Specialist at (Company), you will enjoy a dynamic and inclusive work environment, opportunities for career growth and development, and a competitive compensation package.

We offer a range of benefits to support your well-being and success, including professional training, flexible working arrangements, and access to cutting-edge technology.

The receptionist will provide a welcoming and professional first point of contact for visitors and callers. Key responsibilities include managing front desk operations, inquiries, and guest directions.

• Excellent communication and interpersonal skills
• Able to work in a fast-paced environment

Our organization offers a dynamic and supportive work environment, opportunities for career growth, and a competitive salary package.