23 Hospitality jobs in Al Ain

Head of Hospitality Management

Al Ain, Abu Dhabi beBeeHotel

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Job Description

Leading Hotel Operations for Exceptional Guest Experiences

Cruise Academy, a maritime training institution with a reputation for excellence, specializes in providing authentic insights and expertise to the global cruise industry.

We pride ourselves on our MLC Certified and UK Maritime & Coastguard Agency audited and approved training programs, ensuring the highest standards in hospitality operations.

If you are serious about a career at sea, we can help you achieve your goals through our comprehensive training and recruitment services.

Job Opportunity

We are seeking an experienced and dynamic Hotel Manager to lead the entire hotel operation onboard one of the world's leading cruise lines. This pivotal role is responsible for ensuring the smooth delivery of all hotel services across multiple departments.

Key Responsibilities
  • Oversee all day-to-day hotel operations, aligning with company standards and guest expectations.
  • Lead a team of senior shipboard leaders to execute the hotel strategy and deliver exceptional guest experiences.
  • Coordinate ship itineraries, maintenance periods, and embarkation/disembarkation processes.
  • Monitor and analyze Key Performance Indicators (KPIs) to identify trends and implement proactive improvements.
  • Champion guest-centric programs and act as Chair of the onboard Steering Committee.
  • Develop talent through regular coaching, performance reviews, and succession planning.
  • Maintain strong financial oversight of all revenue outlets and hotel expenditures.
  • Promote interdepartmental collaboration and uphold health and safety standards.
Requirements
  • Previous shipboard experience is essential.
  • Minimum 10 years' progressive leadership experience in high-end hospitality operations.
  • Strong operational knowledge of guest services, F&B, rooms division, and onboard entertainment or retail functions.
  • Proven ability to drive results through data analysis and problem-solving.
  • Experienced in coaching and managing a diverse international workforce.
  • Understanding of maritime compliance, environmental practices, public health, and crew welfare standards.
  • Excellent written and verbal communication skills.
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Hospitality Assistant

Al Ain, Abu Dhabi beBeeService

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Customer Service Representative

We are seeking a motivated individual to join our team as a Customer Service Representative in El-Ain, UAE. The successful candidate will be offered a competitive salary package and we are open to considering foreign applicants.

The position includes the following responsibilities:

  1. Providing Excellent Customer Service: Deliver high-quality service to customers, ensuring their satisfaction and loyalty
  2. Taking Orders from Customers: Efficiently take orders and respond to customer inquiries in a timely manner
  3. Serving Food and Drinks Promptly: Ensure prompt service of food and drinks to meet customer expectations
  4. Maintaining Cleanliness and Organization: Maintain a clean and organized dining area, adhering to health and safety standards

Required Skills and Qualifications:

  • Commitment to Delivering High-Quality Customer Service: Demonstrate a positive attitude and commitment to delivering exceptional customer service
  • No Prior Experience Required: We welcome candidates with no prior experience in the hospitality industry
  • Basic Knowledge of Food Safety Regulations: Familiarity with basic food safety regulations and guidelines
  • Excellent Communication Skills: Possess excellent communication skills to effectively interact with customers and colleagues

Benefits:

  • Gain Valuable Experience: Opportunity to gain valuable experience in the hospitality industry
  • Join a Vibrant Team Environment: Be part of a dynamic and supportive team environment
  • Competitive Pay and Benefits: Enjoy a competitive salary package and benefits

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Ambassador of Hospitality

Al Ain, Abu Dhabi beBeeExperience

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Position Summary

At Marriott International, we take pride in creating memorable and unique guest experiences. Our Guest Experience Experts play a vital role in achieving this goal by delivering exceptional services throughout the guest's stay. They are empowered to move about their space, addressing operational needs, processing requests, completing reports, and sharing local highlights. Whether assisting with luggage or providing transportation, our team members ensure that every interaction is seamless and enjoyable.

A critical aspect of success in this role is maintaining a safe workplace environment. This includes adhering to company policies, maintaining confidentiality, protecting assets, upholding quality standards, and ensuring professional communication. Additionally, Guest Experience Experts will be required to be on their feet for extended periods, taking a hands-on approach to work, which may involve moving objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance.

Required Skills and Qualifications

  • Education: A high school diploma or equivalent G.E.D.
  • Related Work Experience: No prior experience is necessary.
  • Supervisory Experience: Not required.
  • License or Certification: None

We strive to create an inclusive and equitable workplace where diversity is valued and celebrated. We welcome all applicants and provide opportunities for growth and development.


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Hospitality Operations Supervisor

Al Ain, Abu Dhabi beBeeCustomerService

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Housekeeping Shift Leader

We are seeking an experienced and organized professional to fill a key role in our housekeeping team as a Housekeeping Shift Leader. In this position, you will play a vital part in ensuring that every guest feels welcome and valued throughout their stay.

Key Responsibilities:
  • Maintain the appearance and cleanliness of the hotel by inspecting all areas, including rooms, public spaces, and back-of-house areas, to ensure they meet our high standards.
  • Work effectively as part of a team to provide exceptional service to guests, responding promptly to their needs and requests in a courteous and efficient manner.
  • Ensure a safe working environment by adhering to company policies and procedures, maintaining confidentiality, upholding quality standards, and presenting a professional image at all times.
  • Take ownership of your work area, being proactive and diligent in ensuring that all areas are clean and well-maintained, while also promoting a culture of excellence within the team.

Our organization is committed to creating an inclusive and supportive work environment where everyone feels valued and respected. If you possess excellent communication skills, have a keen eye for detail, and are passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity!

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Senior Hospitality Business Developer

Al Ain, Abu Dhabi beBeeSales

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Job Description

Job Opportunity

We are seeking a highly connected and results-driven Sales & Account Manager for our hospitality division. This role suits a professional with a strong industry network, exceptional communication skills, and a drive to succeed in a commission-based environment.

Key Responsibilities:

  • Develop and maintain relationships with decision-makers in luxury hospitality and F&B.
  • Identify new business opportunities and expand the company's network within premium hotels, restaurants, and venues.
  • Present and sell high-end mystery audit services, ensuring alignment with client needs.
  • Meet and exceed sales targets to unlock performance bonuses.
  • Maintain a sophisticated and professional image aligned with luxury standards.
  • Provide top-tier client service to foster long-term partnerships and repeat business.

Requirements:

  • Proven experience and network in high-end hospitality and F&B.
  • Strong negotiation and relationship-building skills.
  • Self-motivated and results-driven, thriving in a commission-based structure.
  • Deep understanding of premium hospitality trends, market dynamics, and client expectations.

Flexible Schedule: Work from anywhere, anytime.

Uncapped Earning Potential: Your earning potential is in your hands.

Incredible Portfolio: Work with prestigious hotels, restaurants, and luxury brands.

A Supportive Team: Professional, supportive, and fun.

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Sales & Account Manager Freelance – Hospitality

Al Ain, Abu Dhabi Worldwiseco

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Job Description

Dubai, United Arab Emirates | Posted on 05/08/2025

WORLDWISECO is a global consulting group overseeing various business entities across three divisions:

- Auditis is your comprehensive solution for customer service support, ensuring compliance with standards and procedures for Hotels, Bars & Lounges, Restaurants, Catering, Theatres, Cruise Lines & Food Trucks

- Profession Cruises , affiliated and licensed with CLIA, offers B2B international assistance and consulting services within the EMEA business area. Serving more specifically as your local Business Development Manager for the Cruise industry, companies can benefit from our extended expertise and certifications in Sales and Operations with over 25 years of combined industry experience, independently promoting all brands.

- FalconEye - Elevated Project Management offers B2B assistance and consulting services to sectors such as Hospitality, Pharmaceutical, and Manufacturing industries. We focus on budget and calendar management while aligning your expectations with our processes to deliver on point.

Job Description

We are seeking a highly connected and results-driven Freelance Sales & Account Manager for our Hospitality division, "Auditis," with expertise in high-end hospitality and F&B industries. This role suits a professional with a strong industry network, exceptional communication skills, and a drive to succeed in a 100% commission-based environment.

What We're Looking For

  • Sales DNA: You're a closer who loves the chase and thrives on the win.
  • Commission-Driven: Motivated by earning potential, not fixed salaries.
  • Hospitality Know-How: Bonus points if you understand the hospitality, travel, or service industries.
  • Fun Personality: We work hard but also have fun. Bring your positive, energetic self.
  • Self-Starter: You create opportunities rather than wait for them.
  • Professional Polish: Charm clients while keeping interactions sharp, timely, and on-brand.

Key Responsibilities:

  • Develop and maintain relationships with decision-makers in luxury hospitality and F&B.
  • Identify new business opportunities and expand the company's network within premium hotels, restaurants, and venues.
  • Present and sell high-end mystery audit services, ensuring alignment with client needs.
  • Meet and exceed sales targets to unlock performance bonuses.
  • Maintain a sophisticated and professional image aligned with luxury standards.
  • Provide top-tier client service to foster long-term partnerships and repeat business.
Requirements
  • Proven experience and network in high-end hospitality and F&B.
  • Strong negotiation and relationship-building skills.
  • Self-motivated and results-driven, thriving in a commission-based structure.
  • Deep understanding of premium hospitality trends, market dynamics, and client expectations.

100% Commission, Uncapped — Your earning potential is in your hands.

Flexible Schedule — Work from anywhere, anytime.

Incredible Portfolio — Work with prestigious hotels, restaurants, and luxury brands.

A Team That Gets You — Professional, supportive, and fun (a lot of fun).

#J-18808-Ljbffr
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Sales & Account Manager Freelance – Hospitality

Al Ain, Abu Dhabi Worldwiseco

Posted 5 days ago

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Job Description

Dubai, United Arab Emirates | Posted on 05/08/2025

WORLDWISECO is a global consulting group overseeing various business entities across three divisions:

- Auditis is your comprehensive solution for customer service support, ensuring compliance with standards and procedures for Hotels, Bars & Lounges, Restaurants, Catering, Theatres, Cruise Lines & Food Trucks

- Profession Cruises, affiliated and licensed with CLIA, offers B2B international assistance and consulting services within the EMEA business area. Serving more specifically as your local Business Development Manager for the Cruise industry, companies can benefit from our extended expertise and certifications in Sales and Operations with over 25 years of combined industry experience, independently promoting all brands.

- FalconEye - Elevated Project Management offers B2B assistance and consulting services to sectors such as Hospitality, Pharmaceutical, and Manufacturing industries. We focus on budget and calendar management while aligning your expectations with our processes to deliver on point.

Job Description

We are seeking a highly connected and results-driven Freelance Sales & Account Manager for our Hospitality division, "Auditis," with expertise in high-end hospitality and F&B industries. This role suits a professional with a strong industry network, exceptional communication skills, and a drive to succeed in a 100% commission-based environment.

What We're Looking For

  • Sales DNA: You're a closer who loves the chase and thrives on the win.
  • Commission-Driven: Motivated by earning potential, not fixed salaries.
  • Hospitality Know-How: Bonus points if you understand the hospitality, travel, or service industries.
  • Fun Personality: We work hard but also have fun. Bring your positive, energetic self.
  • Self-Starter: You create opportunities rather than wait for them.
  • Professional Polish: Charm clients while keeping interactions sharp, timely, and on-brand.

Key Responsibilities:

  • Develop and maintain relationships with decision-makers in luxury hospitality and F&B.
  • Identify new business opportunities and expand the company's network within premium hotels, restaurants, and venues.
  • Present and sell high-end mystery audit services, ensuring alignment with client needs.
  • Meet and exceed sales targets to unlock performance bonuses.
  • Maintain a sophisticated and professional image aligned with luxury standards.
  • Provide top-tier client service to foster long-term partnerships and repeat business.
Requirements
  • Proven experience and network in high-end hospitality and F&B.
  • Strong negotiation and relationship-building skills.
  • Self-motivated and results-driven, thriving in a commission-based structure.
  • Deep understanding of premium hospitality trends, market dynamics, and client expectations.

100% Commission, Uncapped — Your earning potential is in your hands.

Flexible Schedule — Work from anywhere, anytime.

Incredible Portfolio — Work with prestigious hotels, restaurants, and luxury brands.

A Team That Gets You — Professional, supportive, and fun (a lot of fun).

#J-18808-Ljbffr
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Customer Service Agent

Al Ain, Abu Dhabi Binance

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Overview

Join to apply for the Customer Service Agent - Merchant Team role at Binance .

Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Responsibilities
  • As the frontline of the P2P market, you will handle all inbound inquiries received, and outbound communication is established in the form of chats, emails, and calls
  • Independently provide accurate information to resolve problems/issues that arise
  • Continuously educate one B9s self with up-to-date and relevant information to support the customer service operations
  • You will escalate issues to your team leader, managers, and other departments as required
  • Adhere to the Quality Assurance standards set
  • Adhere to and comply with the schedule set by the Team Leader
  • Assist in the preparation of other processes as and when assigned/required by the Team Leader
  • Display good team working attitude and behavior within the team and other departments in the company
Requirements
  • 2-3 years experience in frontline customer support, preferably in the financial or service industry
  • Have the passion and willingness to go above and beyond to solve complex problems while delivering an outstanding customer experience
  • Both adaptable and resilient, able to operate in a quickly changing environment
  • Great at multitasking, prioritizing, and managing time effectively
  • You must have a fast internet connection (5mpbs broadband internet connection at least)
  • Knowledge or interest in blockchain/digital assets/fin-tech industry and being a Binance P2P user will be an added advantage
  • Ability to work on flexible working hours and shifts (including night shifts, weekends, and Public Holidays)
  • Fluency in English is required to be able to coordinate with overseas partners and stakeholders
Why Binance
  • Shape the future with the world B2s leading blockchain ecosystem
  • Collaborate with world-class talent in a user-centric global organization with a flat structure
  • Tackle unique, fast-paced projects with autonomy in an innovative environment
  • Thrive in a results-driven workplace with opportunities for career growth and continuous learning
  • Competitive salary and company benefits
  • Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice .

Job Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Customer Service
  • Industries: Technology, Information and Internet
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Customer Service Representative

Al Ain, Abu Dhabi beBeeHospitality

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Job Role Overview

The role of Waiter is a key position within our restaurant. The successful candidate will be responsible for delivering exceptional customer service, ensuring that every patron feels welcomed and appreciated.

Responsibilities
  • Customer Engagement: Greet and seat guests in a friendly and professional manner, taking and processing food orders accurately.
  • Menu Guidance: Provide detailed information about the menu items and daily specials while answering any customer inquiries.
  • Service Excellence: Ensure timely delivery of food and drinks, maintaining attention to guest satisfaction throughout their meal.
  • Cleanliness: Maintain cleanliness of dining areas, including setting and clearing tables, ensuring a tidy environment for guests.
  • Collaboration: Work in tandem with kitchen staff to ensure streamlined communication and efficient service.
  • Checkout Process: Handle guest payments with accuracy and professionalism, providing a smooth transition as guests conclude their dining experience.
  • Health and Safety: Follow all health and safety regulations to ensure the well-being of both staff and customers.
Required Skills and Qualifications
  • Prior experience as a waiter or in a similar customer service role.
  • Outstanding communication and interpersonal skills.
  • Ability to thrive in a fast-paced environment.
  • Strong knowledge of food safety and hygiene practices.
  • Positive attitude and eagerness to enhance guest experiences.
  • Flexibility to work various shifts, including weekends and holidays.
  • Team player with a willingness to assist colleagues.
Benefits and Opportunities
  • Full-time employment with opportunities for growth and development.
  • Competitive compensation package.
  • A dynamic and supportive work environment.
  • Ongoing training and support to ensure success in the role.
Additional Information

This is an entry-level position suitable for individuals looking to start their career in the hospitality industry. If you are a motivated and enthusiastic individual with excellent communication skills, we encourage you to apply.

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Customer Service Executive

Al Ain, Abu Dhabi Qureos

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Job Description

Location: Remote (India-based candidates preferred)

Salary: ₹15,000 – ₹20,000/month and Incentives

Languages Required: Telugu, Kannada, and Hindi

Job Type: Full-time

Shifts: 12-hour rotational (Day & Night)

Freshers can also apply

Job Overview

We're hiring a Customer Service Executive to join a fast-growing online gaming company. If you're enthusiastic, reliable, and passionate about delivering top-tier support and you're comfortable working remotely in a structured environment, we'd love to hear from you

Key Responsibilities
  • Handle customer queries via chat and phone (inbound & outbound)
  • Assist players with account, deposit, withdrawal, and gameplay-related issues
  • Adhere to SOPs and company protocols
  • Maintain accurate records and update internal systems
  • Use Excel for data tracking and basic reporting
  • Deliver timely, professional, and empathetic customer service
Requirements
  • Previous customer support experience (gaming experience is a bonus)
  • Fluent in Telugu, Kannada & Hindi
  • Comfortable using Excel (basic formulas and data entry)
  • Willingness to work 12-hour rotational shifts, including nights and weekends
  • Strong self-discipline and time management
  • Own laptop and desktop
  • 100% Remote Role
  • Immediate joiners preferred
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