79 Hospitals jobs in Dubai

Position Purpose

The Intern - Patient Care plays a vital role in supporting and managing Patient Support Programs, ensuring that
patients receive timely, compassionate, and professional assistance throughout their treatment journey.
The Intern - Patient Care serves as a trusted advocate and a caring voice, ensuring no patient lives their patient
support program journey alone. From coordinating services to provide guidance and quality care, the intern brings
clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether
in the field or the office, every action is taken to make each patient's experience convenient and compliant.
At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe,
so patients have the chance to receive and maximize the medical benefits and support they deserve.

Duties and Responsibilities

• Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by
liaising with key stakeholders.

• Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.

• Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program
procedures.

• Maintain accurate, complete patient files, prepared for timely submission in line with project standards.

• Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support
program implementation.

• Ensure patients receive their medications efficiently and without delay.

• Prepare and maintain regular reports on program performance, including patient numbers, services provided,
and quality assurance metrics, in collaboration with the team.

• Maintain and update electronic records related to patient data and quality assurance.

• Participate in and complete all required training, including product training, pharmacovigilance, and any other
client-provided or Axios-mandated trainings.

• Report any adverse events or product complaints in line with client requirements and Axios Standard Operating
Policies and Procedures (SOPPs).

• Perform administrative duties related to program operations and general office support.

• Utilize Axios' Patient Management System (PMS) exclusively for all program activities.

• Ensure a solid understanding and consistent application of international standards and relevant Axios policies
and procedures.

• Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.

• Promote awareness of escalation protocols for any deviations or non-compliance issues.

• Support governance and operational monitoring activities across all Axios programs.

• Perform additional duties as assigned by your line manager

Relationships

• Work closely with the Line Manager and the assigned program team.

• Work with the related divisions of Axios.

• Maintain ongoing and frequent communication with Axios staff.

• External Partners.

Competencies

• Application of job knowledge.

• Concern for order and quality.

• Adaptability and flexibility.

• Dependability.

• Teamwork.

Educational Background and Experience

• A Degree or Diploma in any medical background or social work is ideal

• 0-1 year of working experience in a healthcare or scientific field or NGO is ideal

• Experience in data monitoring and management is an advantage, though not required.

• Experience coordinating and handling logistics/supply chain is an advantage, though not required.
• Experience in customer service management

Job Circumstances

• The position is based in our regional office,

We are seeking a skilled and experienced Paramedic to work in the Western Regions of Abu Dhabi.

• Location: Remote Industrial sites.
• Nature: Patient Transfer - Ground Ambulance.

• Extensive experience as a Paramedic with a valid license.
• Degree/Diploma in Emergency Medical Services.
• Excellent communication and teamwork skills.

• Employment visa.
• Medical insurance.
• Annual paid leave.

As a professional Paramedic, you will be responsible for delivering high-quality patient care and transfer services. If you have the required qualifications and experience, we encourage you to apply.

Burjeel is seeking skilled professionals to deliver high-quality patient-centered care with compassion and professionalism.

The role involves delivering clinical services, administering treatments, monitoring patient conditions, and supporting healthcare teams in medical procedures. Professionals will ensure compliance with healthcare standards while maintaining patient safety, dignity, and confidentiality. Candidates must demonstrate empathy, teamwork, and commitment to quality care, contributing to Burjeel's reputation for excellence in healthcare services.

• Assess patient health conditions and record accurate medical information daily.
• Administer prescribed medications, injections, and treatments with utmost precision.
• Support healthcare teams during examinations, procedures, and critical medical interventions.
• Monitor patient vital signs and report abnormalities to the medical team.
• Provide emotional support and education to patients and families.
• Maintain patient records ensuring confidentiality, accuracy, and proper documentation.
• Follow hospital infection control protocols ensuring a safe healthcare environment.
• Respond quickly to emergencies providing life-saving interventions and support.

• Strong clinical knowledge and expertise in patient care procedures.
• Effective communication skills for patients, families, and healthcare professionals.
• Compassionate, empathetic approach ensuring patient dignity and emotional comfort.
• Ability to multitask in high-pressure and fast-paced environments.
• Proficiency in using medical equipment and hospital documentation systems.
• Teamwork and adaptability to collaborate in multidisciplinary healthcare settings.

This is a role that requires exceptional interpersonal skills, with a strong focus on supporting our clinical teams to deliver high-quality patient care.

• Assist patients during admission, discharge or transfers within the hospital premises.
• Transfer patient luggage to/from rooms.
• Support departments with transportation needs throughout the hospital.
• Provide information about all hospital services and facilities.

• Excellent verbal/written communication skills in English.
• Experience with customer service principles.
• Knowledge of Arabic language desirable.

We are seeking a dedicated professional to provide exceptional patient care and service as a Customer Service Representative.

This role involves handling customer inquiries, resolving issues, and ensuring timely and accurate responses. Key responsibilities include:

1. Providing excellent communication, problem-solving, and phone etiquette skills
2. Demonstrating commitment to customer satisfaction
3. Handling complaints and sharing information with other departments as needed
4. Maintaining knowledge of systems and processes
5. Communicating with customers via email and phone calls
6. Preparing documentation and reports on customer correspondence
7. Performing other reasonable tasks to support the smooth operation of our organization

We are looking for a professional who can maintain a high standard of patient care and services while working in a dynamic environment.

We are seeking a highly skilled Clinical Support Specialist to join our team. This individual will play a critical role in supporting clinical programs and initiatives, working closely with sales and marketing teams to promote high-quality patient care.

The ideal candidate will have a strong background in resuscitation, including experience with AHA/ERC guidelines, clinical practice, and translational research. They will also possess excellent written and oral communication skills, with the ability to effectively convey complex information to various stakeholders.

Key Responsibilities:

• Positioning, promoting, and delivering impactful clinical programs
• Initiating strategic conversations with sales and marketing teams, as well as business partners and end-users, on the importance of high-quality CPR and clinical programs
• Serving as a clinical expert in resuscitation, including AHA/ERC guidelines, clinical practice, and translational research

Requirements:

• Resuscitation Officer, ICU/ED/CCU/Anesthesiology Nurse, physician, or Paramedic with a minimum of 3-5 years of experience in critical or emergency care settings
• ALS/APLS certification, instructor level preferred

Benefits:

This is an exciting opportunity to join a fast-growing organization that operates in over 140 countries worldwide. Our employees are inspired by a commitment to making a difference in patients' lives, and our culture values innovation, self-motivation, and an entrepreneurial spirit.

What We Offer:

• A dynamic and supportive work environment
• Opportunities for professional growth and development
• A competitive compensation package

Travel Requirements:

This position requires approximately 75% travel, with occasional travel outside of the region.

About Our Team:

We are seeking a highly motivated and organized professional to join our team as a Patient Care Coordinator.

The ideal candidate will possess excellent communication skills, a warm and welcoming demeanor, and the ability to multitask in a fast-paced environment.

1. Greet patients, escort them to their appointments, and ensure they have all necessary paperwork and information.
2. Handle phone inquiries from patients and others, screen calls, and refer callers as needed.
3. Register new patients, update existing files, and respond to patient inquiries about treatment options, benefits, and billing.
4. Provide accurate information on medical insurance coverage and assist with claims processing.
5. Maintain a clean and organized reception area, ensuring a positive experience for patients and staff alike.
6. Collaborate with healthcare professionals to provide exceptional patient care and support.
7. Stay up-to-date on hospital policies and procedures, ensuring compliance and adherence.
8. Participate in ongoing training and education to enhance knowledge and skills.

Requirements:

• Degree from an accredited university in any field.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team environment.
• Strong organizational and time management skills.
• Basic computer skills and proficiency in relevant software applications.

Benefits:

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

What We Offer:

A dynamic and supportive work environment, collaborative team, and recognition of individual achievements.

We are seeking a dedicated and compassionate individual to join our healthcare team as a Healthcare Assistant .

The successful candidate will play a vital part in enhancing patient care by conducting health-related questionnaires with patients, collecting essential data to support our clinical staff, and contributing to the overall patient experience.

Key Responsibilities:

• Conduct face-to-face interviews with patients to complete health-related questionnaires.
• Ask patients a series of pre-determined questions related to their health, lifestyle, and medical history.
• Ensure that patients understand the purpose of the questionnaire and answer questions with accuracy and honesty.

Data Collection and Recording:

• Accurately record patient responses in the electronic health records (EHR) system or designated database.
• Maintain confidentiality and protect patient information in accordance with HIPAA and clinic policies.
• Ensure all required questions are asked and that the data collected is complete and accurate.

Collaboration with Clinical Staff:

• Work closely with nurses, physicians, and other healthcare providers to ensure that the data collected is available for patient care planning.
• Identify and report any immediate health concerns that arise during the questionnaire process to the appropriate medical personnel.
• Assist in the preparation and distribution of questionnaires and educational materials to patients.

Administrative Support:

• Provide support in other areas of the clinic or hospital as required by nursing staff.

Requirements:

High school diploma or equivalent required. The ideal candidate will have:

• Healthcare Assistant certificate and/or KHDA.
• Nursing Assistant certificate a plus.
• Previous experience in a healthcare setting, particularly in patient-facing roles, preferred. Experience with electronic health records (EHR) systems a plus.
• Strong communication skills with the ability to interact empathetically with patients. Fluent English is a must.
• Attention to detail and accuracy in data collection and recording. Ability to work independently and as part of a healthcare team. Basic computer skills and familiarity with healthcare documentation.

Job Title:

Via Medica International Healthcare seeks a highly skilled and presentable Patient Care Specialist to join our team. We are looking for candidates with a strong customer service orientation.

The successful candidate will manage patient appointments, inquiries, and support the smooth daily operations of our industrial site clinic in Abu Dhabi.

• Key Responsibilities:
• Support care delivery to patients: Communicate and provide resources to patients and caregivers about patient's conditions and treatment requirements. Recognize and appropriately manage challenging behaviors of patients and caregivers. Liaise and follow through with patients and all health and social care providers to keep everyone informed and updated.
• Organize patient information: Organize patient information for efficient data transfer to relevant internal staff and external providers. Receive and collate information from new, existing, and transfer patients. Liaise with other providers to ensure patients at risk are monitored adequately. Conduct checks on data input to ensure quality and consistency.
• Generate reports: Generate reports for population health management.
• Coordinate among multidisciplinary teams: Coordinate among multidisciplinary teams in the provider's setting. Liaise with clinical and non-clinical staff for effective patient management. Organize and manage minutes of internal meetings as needed. Follow up and tracking of preventive screening results to ensure the timeliness and completeness of follow-up as specifications and care-pathway
• Key Interactions:
• Internal Interactions:
• Clinical lead - Physicians within the facility - Administrative within the facility - Other clinically trained personnel such as paramedics, technicians, nurses, etc
• Patient and Visitor Management:
• Greet and check in patients, who are often employees or contractors. They verify identity, manage a multi-line phone system, and direct visitors. This is the primary point of contact for anyone entering the clinic.
• Appointment and Schedule Management:
• Book, confirm, and reschedule appointments for medical consultations, pre-employment screenings, drug and alcohol testing, and injury follow-ups. They coordinate with medical staff to optimize the clinic's workflow.
• Medical Records and Data Entry:
• Maintain and update confidential patient records, including employee medical histories, injury reports, and treatment plans.
• Administrative and Clerical Support:
• Handle a variety of office tasks, such as filing, scanning, and distributing mail. They also manage clinic inventory, ordering medical and office supplies as needed to keep the clinic operational.

Requirements:

• Diploma or Degree in Health Care Administration, Public Health, Health Education
• Minimum 2 years' experience as a patient care coordinator
• Strong customer service skills with a friendly and approachable demeanor
• Excellent communication skills in English
• Ability to multitask and work effectively in a fast-paced environment