578 Host jobs in Dubai

The role of Guest Services Executive involves providing exceptional customer service to guests, ensuring their stay is memorable and enjoyable. The ideal candidate will have excellent communication skills, be proactive, and possess a strong ability to work under pressure.

• Manage and fulfill special guest requests, such as room amenities, dining reservations, and transportation arrangements.
• Handle and resolve complex guest issues and complaints in a professional manner.
• Actively solicit and review guest feedback to improve services and address recurring issues.
• Collaborate with hotel departments to coordinate guest services and ensure all requests are met efficiently.
• Provide guidance and support to junior staff members, assisting with training and development.

• 1-2 years of experience in customer service or front desk roles within the hospitality industry.
• Intermediate level proficiency in Microsoft Office programs.
• Problem-solving skills and leadership abilities.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field.

As a valued member of our team, you will enjoy an attractive tax-free salary, paid leave and health care package, life insurance, incentive programs, and other employee benefits.

Greet guests in a professional and timely manner. Prepare and serve beverages such as cocktails, wine, and beer.

We strive to create exceptional travel experiences for our guests. As a Facilities Host, you will contribute to ensuring hotel public areas are welcoming and clean.

• Clean and maintain public areas to ensure they meet high standards.

Requirements:
To succeed in this role, you will need to possess excellent communication skills, be physically fit, and have the ability to work in a fast-paced environment.

What We Offer:
In return for your hard work and dedication, we offer competitive compensation and benefits, as well as opportunities for growth and development.

Banyan Group is one of the world's leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.
The Group's diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, includingthe award-winningBanyan Tree ,Angsana ,Cassia ,Dhawa andLaguna , and the highly anticipated new brands ofHomm ,Garrya , Folio, and two new Banyan Tree brand extensions -Escape andVeya .
Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.

Banyan Tree Dubai is alively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.

Summary

As a Resort Host at Banyan Tree, you are the embodiment of our brand's holistic philosophy—offering serenity, warmth, and thoughtful hospitality from the moment our guests arrive until their peaceful departure. You create a seamless and intuitive guest journey, grounded in mindfulness, well-being, and the genuine care that defines luxury hospitality.

Key Responsibilities:

Embody Banyan Tree's wellness-inspired service culture in every interaction, ensuring a sense of calm and connection throughout the guest journey.

Offer a gracious welcome and heartfelt farewell, using the guest's name with warmth and authenticity.

Maintain a poised and attentive presence at the Reception Desk, intuitively anticipating guest needs.

Serve as a brand ambassador, delivering an elegant first impression and nurturing lasting memories.

Foster a serene and harmonious front-of-house environment through attentive listening and personalized service.

Conduct wellness-driven courtesy calls, ensuring each guest's comfort and peace of mind throughout their stay.

Maintain accurate and thoughtfully curated guest profiles, respecting preferences and wellness goals.

Encourage enrollment in Accor Live Limitless (ALL), gently guiding guests toward enriched experiences and exclusive benefits.

Remain informed about the resort's wellness offerings, dining, local experiences, and cultural events, serving as a knowledgeable guide.

Uphold our commitment to safety, integrity, and well-being through adherence to Banyan Tree's Code of Ethics and health protocols.

Ensure seamless credit checks and administrative tasks with discretion and precision.

Support and inspire the guest services team to deliver calm, meaningful moments of hospitality.

Experience/Certificates/Education

• 2 years minimum experience in a similar capacity within an ultra-luxury hospitality environment.
• Must possess outstanding Guest services skills, professional presentation and sophisticated communication skills.
• Proficient in English language (verbal & written), Russian language proficiency is an asset.
• Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.
• Must be flexible in terms of working hours.
• A hospitality diploma is an asset.
• Computer literacy in Windows, MS Office Suite, and Opera PMS systems is recommended.
• Must have the ability to handle cash effectively and accurately.

We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. That's why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success.

1. First name *

2. Last name *

3. Email *

4. Phone *

5. Resume *. We accept .pdf, .doc, and .docx formats.

* these questions are a must

By clicking submit, I consent to the collection of my data in accordance to Ennismore's privacy policy . If you are a California employee and are interested in learning more about our California Employee Privacy Policy, click here . *

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.

What will I be doing?

As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:

• Achieve positive outcomes from Guest queries in a timely and efficient manner
• Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
• Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments
• Demonstrate a high level of customer service at all times
• Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
• Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
• Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
• Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
• Comply with hotel security, fire regulations and all health and safety legislation
• Act in accordance with policies and procedures when working with front of house equipment and property management systems
• Follow company brand standards
• Assist other departments, as necessary

Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous experience in a customer-focused industry
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Calm, efficient, and organized with great attention to detail
• Ability to multi-task while maintaining a positive attitude when working with a Guest
• Professional manner with an emphasis on hospitality and guest service
• Ability to work on your own and as part of a team
• Competent level of IT proficiency

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in cash handling
• Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors
• Conflict resolution experience

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

Banyan Group is one of the world's leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.
The Group's diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, includingthe award-winningBanyan Tree,Angsana,Cassia,DhawaandLaguna, and the highly anticipated new brands ofHomm,Garrya, Folio, and two new Banyan Tree brand extensions -EscapeandVeya.
Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.

Banyan Tree Dubai is alively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.

Summary

As a Resort Host at Banyan Tree, you are the embodiment of our brand's holistic philosophy—offering serenity, warmth, and thoughtful hospitality from the moment our guests arrive until their peaceful departure. You create a seamless and intuitive guest journey, grounded in mindfulness, well-being, and the genuine care that defines luxury hospitality.

Key Responsibilities:

• Embody Banyan Tree's wellness-inspired service culture in every interaction, ensuring a sense of calm and connection throughout the guest journey.

• Offer a gracious welcome and heartfelt farewell, using the guest's name with warmth and authenticity.

• Maintain a poised and attentive presence at the Reception Desk, intuitively anticipating guest needs.

• Serve as a brand ambassador, delivering an elegant first impression and nurturing lasting memories.

• Foster a serene and harmonious front-of-house environment through attentive listening and personalized service.

• Conduct wellness-driven courtesy calls, ensuring each guest's comfort and peace of mind throughout their stay.

• Maintain accurate and thoughtfully curated guest profiles, respecting preferences and wellness goals.

• Encourage enrollment in Accor Live Limitless (ALL), gently guiding guests toward enriched experiences and exclusive benefits.

• Remain informed about the resort's wellness offerings, dining, local experiences, and cultural events, serving as a knowledgeable guide.

• Uphold our commitment to safety, integrity, and well-being through adherence to Banyan Tree's Code of Ethics and health protocols.

• Ensure seamless credit checks and administrative tasks with discretion and precision.

• Support and inspire the guest services team to deliver calm, meaningful moments of hospitality.

Experience/Certificates/Education

• 2 years minimum experience in a similar capacity within an ultra-luxury hospitality environment.
• Must possess outstanding Guest services skills, professional presentation and sophisticated communication skills.
• Proficient in English language (verbal & written), Russian language proficiency is an asset.
• Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.
• Must be flexible in terms of working hours.
• A hospitality diploma is an asset.
• Computer literacy in Windows, MS Office Suite, and Opera PMS systems is recommended.
• Must have the ability to handle cash effectively and accurately.

• We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. That's why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success.

Swissotel Al Ghurair & Swissotel Living Al Ghurair Hotel is seeking a professional and customer-focused Captain to provide exceptional service and cuisine to our guests.

Driven to create unique home-grown food concepts that bring people together, the Independent Food Company is a UAE-based hospitality company with multiple concepts under it's umbrella – SALT, Switch, Parker's, Grind, Somewhere and Public.

Independent is for all ambitious, outgoing, friendly extrovert people who want to advance in their careers or are looking for new job opportunities and we are currently looking to hire experienced Hostesses/Hosts who have a passion for hospitality and providing an exceptional customer experience. Some of the key responsibilities for this role:

• Meet and greet guests as they first arrive, ensuring you represent the brand in the best way possible
• Handle large numbers during peak times - managing the waiting list successfully is key
• Adapt and adjust your approach as necessary when handling guests
• Work closely with the Restaurant Manager in handling any customer issues in a prompt and timely fashion

Our restaurants are busy and to be considered for this role you need to have excellent communication skills, a willingness to work on your feet for long periods of time and a passion for all things hospitality.