272 Host jobs in Dubai

Hotel: Dubai Festival City (DXBHB), PO 45777, 45777

Do you see yourself as a Restaurant Host for our French Fine Dining outlet Pierre's (By Pierre Gagnaire) here InterContinental Hotel Dubai Festival City?

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

The InterContinental Hotels Group at Dubai Festival City consists of four hotels. These include the luxury and lifestyle brand InterContinental, the lavish long-stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn & Suites. In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gym and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.

A little taste of your day-to-day:

• Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following:
  • Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards.
  • Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy.
  • Welcoming guests to the Restaurant, by using the Restaurant name.
  • Inquiring if they have a reservation and noting it in the reservation book if they do.
  • Creating a reservation for them with their dining preferences if they do not, and noting it in the reservation book.
  • Being attentive to guest requests.
• Escort guests to their preferred table or reserved table and seat guests according to restaurant standards.
• Take telephone bookings and document in the Reservationsystem according to restaurant standards.
• Train servers and runners as per SOP.
• Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor.
• Maintain responsibility of cleanliness of hostess stations, all menus, and drink menus.
• Might assist with food and beverage service.
• Maintain detailed knowledge of menu, including daily specials.
• Maintain current information on all general activities of the hotel.
• Any related administrative tasks.
• Perform any reasonable tasks as instructed by Manager.

What we need from you:

• Ability to work in a team and in different functions
• Warm and inviting personality
• Ability to think calmly under pressure
• Willingness to learn open-mindedly
• Willingness to work with a flexible schedule and responds positively to changing requirements includingthe performance of any tasks requested of you
• Passion of food and curiosity for something new
• Basic organisation skills in restaurant operation

What you can expect from us:

We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us, and you'll become part of our ever-growing global family.

Who we are

As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

We are seeking an experienced Hostess to join our Greek Restaurant team. As a key member of the service staff, you will be responsible for creating a warm and welcoming atmosphere for our guests.

The successful candidate will have excellent communication skills and be able to work well under pressure in a fast-paced environment. You will be required to manage reservations, seating arrangements and ensure that every guest feels valued and satisfied with their dining experience.

Serve customers in a friendly and professional manner by greeting them, taking orders, serving food and beverages, and ensuring orders are accurate and timely.

Maintain the cleanliness and organization of dining and service areas, and assist with setting up dining rooms or banquet halls for events.

Handle customer inquiries and complaints promptly and courteously, and provide excellent customer service to ensure customer satisfaction.

• Education: High school diploma or equivalent
• Experience: Previous experience in a restaurant or hospitality setting is preferred
• Skills: Strong communication and customer service skills, ability to work well under pressure, knowledge of food and beverage menus, and basic culinary skills
• Personal Qualities: Willingness to work evenings, weekends, and holidays as needed

We offer a dynamic and inclusive work environment, opportunities for growth and development, and a chance to work with a diverse team.

Our commitment to diversity and inclusion means we welcome talent from all backgrounds. We do not offer remote work options at this time.

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Host, Guest Relations, One & Only One Za'abeel
( 9154 )

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Behold the dawn of a new, all-encompassing resort experience in Dubai – One&Only One Za’abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

About the Role

The Host is considered the connection between the One&Only One Za’abeel and the Guests, overseeing all Guests’ needs during the stay and assisting them with reservations, special events, refreshment center preferences, room orientation, guest laundry cleaning services, packing, unpacking of their luggage. You will go beyond service basics, anticipating and creating everlasting memories for our Guests.

About You

The ideal candidate will possess a minimum of 2 years of experience in guest relations or a similar role in a luxury hotel. You will have a strong guest drive, communication and organization skills, and attention to detail. You are able to work in a fast-paced environment and handle multiple tasks simultaneously with excellent problem-solving abilities. You should be familiar with hotel reservation systems, and MS Office. Additional languages such as Arabic, French, Spanish, Russian, German, or Mandarin will be advantageous.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

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Host, Guest Relations, One & Only One Za'abeel
( 9154 )

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Behold the dawn of a new, all-encompassing resort experience in Dubai – One&Only One Za’abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

About the Role

The Host is considered the connection between the One&Only One Za’abeel and the Guests, overseeing all Guests’ needs during the stay and assisting them with reservations, special events, refreshment center preferences, room orientation, guest laundry cleaning services, packing, unpacking of their luggage. You will go beyond service basics, anticipating and creating everlasting memories for our Guests.

About You

The ideal candidate will possess a minimum of 2 years of experience in guest relations or a similar role in a luxury hotel. You will have a strong guest drive, communication and organization skills, and attention to detail. You are able to work in a fast-paced environment and handle multiple tasks simultaneously with excellent problem-solving abilities. You should be familiar with hotel reservation systems, and MS Office. Additional languages such as Arabic, French, Spanish, Russian, German, or Mandarin will be advantageous.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Behold the dawn of a new, all-encompassing resort experience in Dubai at One&Only One Za'abeel. A vibrant hub for business, entertainment, and wellness, this new Dubai resort aims to be an iconic skyline landmark and an urban oasis. We anticipate our guests' needs with knowledge and generosity, surpassing expectations. Whether designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to inspire playfulness, discovery, and adventure. This is not just a job; it’s our passion.

About The Role

Are you enthusiastic, customer service-focused, and passionate about exceeding guest expectations? Do you possess impeccable English communication and writing skills? Then the position of Lobby Host at One & Only One Za'abeel is for you! As a Lobby Host, you will deliver five-star customer service, greet guests with a smile, and create memorable experiences. You will act as a welcoming representative, capturing new business, communicating guest needs to the Front Office team, and contributing to a personalized luxury service. Demonstrating deep brand knowledge and passion, you will help craft a unique guest experience during their stay.

Your role includes providing engaging, sincere, and personalized service to ensure a phenomenal first impression for all guests and visitors. You will greet everyone warmly, handle phone calls, and perform administrative duties as needed. This highly visible position requires an outgoing, personable individual who enjoys daily interactions with people. Impeccable presentation and excellent communication skills are essential for positive, professional engagement with guests and colleagues.

Disclaimer: Naukrigulf.com is a platform connecting jobseekers and employers. Candidates should independently verify the legitimacy of prospective employers. We do not endorse requests for money and advise against sharing personal or bank details. For security tips, please visit Security Advice. If you suspect fraud, email us at

As a Villa Host you are required to maximize and exceed guest satisfaction by providing highly personalized efficient and responsive service with attention to detail and anticipating guests needs. Take ownership and leadership of all villas assigned to you including supervising directing assisting and ensuring the cleanliness and maintenance of guest villas. Villa Host is instrumental to achieve our goal of providing the highest professional standards of service to our guests.

Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business their guests and their colleagues. the key responsibilities for this position are:

GENERAL RESPONSIBILITIES

• Perform duties in accordance with the Standard Operating procedures and Guidelines of the resort.
• Assist Front Office Department with daily operations checkin checkout and upselling.
• Maintain high standards in personal appearance. Is well groomed hygienically clean and properly attired in uniform to carry out duties at all times.
• Behave and carry out tasks and responsibilities in a professional manner
• Punctual to report for duties and prompt to disseminate services to guests.
• Is well organized to carry out job tasks with necessary accessories ready and at hand.
• Fully aware of arrivals departures and guest movement in the resort.
• Always prepared to handle guest requests complaints and suggestions and follow through to maximize the service standard.
• Knowledgeable about fire and safety procedures.
• Deals Guest comments and concerns systematically and keeps superiors informed of the same.
• Committed and suggests/introduces new initiatives that are focused on enhancing the guest experience.
• Report health or safety hazards to the supervisor.
• Perform other duties as assigned by the Management.
• Initiate contact with guests before arrival and proactively gather preferences for residences.
• Ensure all tools and equipment are prepared/stacked/organized in the villas and pantries at all times.
• Attend all briefings conducted & follows up with daily arrivals departures and other important information.
• Ensure a place of guest courtesies complementary items and amenities in the villas as specified and carries out its delivery and timely clearance.
• Facilitate arrivals and departures according to set procedures.
• Prepare necessary miseenplace in the allocated pantries and villas to facilitate efficient service.
• Ensures the Private cellar and minibar are stocked and checked prior to guest arrival. Also ensures that the Private cellar and minibar are refilled and the bills are posted during the stay.
• Knowledgeable of the service and quality of all types of wines available in the Private cellar.
• Aware of the procedures for laundry valet service and is ready with requirements to carry out same in a professional manner.
• Maintain logbooks making log entries as per the log standards and going through them every day as soon as coming to shift.
• Attend daily briefings and meetings as scheduled.
• Check guest profiles and guest history of specific guests allocated to him prior to the guests arrival and be familiar with all the information.
• Ensure the villa is set up according to guest preferences and follows up with other areas according to the details available in the guest history.
• Ensure all arrivals amenities such as fruit platter beverages according to VIP codes; foot ritual cold towels and welcome drinks are in order.
• Check the arrival villa prior to arrival as per the
• Meets the guests upon arrival at the resort and VIPs at the airport if requested.
• Prepare and offer foot rituals and welcome drinks to guests in the villa.
• Introduce guests to the resort and their villa.
• Ensure the registration card is filled and signed and handed over to the reception with the required copies of vouchers.
• If guests have any other requests like laundry or baggage unpacking attends to them immediately.
• Coordinate guest requirements with other departments and follows up to ensure all queries are handled to maximum guest satisfaction.
• Meet guests regularly.
• Educate recommend and assist guests of using and indulging in resorts facilities.
• Offer guests a tour of the island and introduce the resort facilities.
• Offer on a daily basis menus for lunch and dinner obtain the orders in advance and passes those to the Restaurant Manager inroom room dining.
• Aware of the daily lunch and dinner menu to take orders from guests and place with the IRD.
• Assist guests with any purchases required. Eg: Toiletries post cards postcards from resort boutiques.
• Check and ensure that bed making baby cots rollaway beds turndown service are done according to the guests preference.
• Make arrangements for excursions and dining by design.
• Assist guests in foreign currency exchange or matters related to payments.
• Hand over and takes over any guest faxes and emails.
• Attend to flight reconfirmation/special transfer requests if any and coordinate with reservation and Front Office.
• Speak to the guest the night before departure and explain departure procedures. Offers guests wake up calls or early morning breakfast or any other requests which guests have.
• Facilitates villa checkout.
• Ensures guests luggage pick up is organized by effectively liaising with Front Desk.
• Ensure guest has cleared safe and all baggage has been transported out.
• Check the villa for any lastminute consumption in the private cellar and keep the front desk informed about it.
• Check the villa thoroughly to ensure that no guest belonging is left behind.
• Monitor guest comments and follows up as necessary.
• Attend behavioral and vocational training in own and related work areas to enhance skills and develop multifunctionality.
• Ensure that all fellow associates follow Safety rules and operating procedures.
• Aware of all house rules and assists in enforcing them on associates.
• Always conduct himself/herself in such a mannerto encourage all fellow team members to do likewise.
• Maintain a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate.
• Project at all times a favorable image of the company resort and department.

#LI MH1

Qualifications :

Excellent communication skills
Fluency in English additional language is a plus
Minimum 1year experience as a Butler/Villa Host; preferably in a similar quality hotel
A friendly and outgoing behavior
Proactive resourceful and able to work independently
Has strong decisionmaking abilities

Remote Work :

No

Employment Type :

Fulltime

Bachelor of Hotel Management(Hotel Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.

What will I be doing?

As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:

• Achieve positive outcomes from Guest queries in a timely and efficient manner
• Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
• Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments
• Demonstrate a high level of customer service at all times
• Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
• Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
• Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
• Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
• Comply with hotel security, fire regulations and all health and safety legislation
• Act in accordance with policies and procedures when working with front of house equipment and property management systems
• Follow company brand standards
• Assist other departments, as necessary

Desired Candidate Profile

What are we looking for?

Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous experience in a customer-focused industry
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Calm, efficient, and organized with great attention to detail
• Ability to multi-task while maintaining a positive attitude when working with a Guest
• Professional manner with an emphasis on hospitality and guest service
• Ability to work on your own and as part of a team
• Competent level of IT proficiency

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in cash handling
• Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at

We are not just a collection of hotels and residences, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels and residences, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.

We care about your career and are known for having the absolute best people in the industry. When you join us as a Wellness Host you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

LI-DNP

What you'll get

As a Wellness Host at One at Palm Jumeirah managed by Dorchester Collection Dubai here are just some of the great benefits you will receive :

• Competitive Salary Package
• Complimentary stays with breakfast included in our sister Dorchester Collection hotels. Stay once a year at each hotel!
• 50% off at bars and restaurants within all of our sister Dorchester Collection hotel.
• Medical Insurance
• Life Insurance
• Housing and Transportation provided by the hotel.

Other benefits include : Uniform & Annual Social Events

What you'll do

• You will greatly contribute to the processes and activities that create and promote the Dorchester Collection culture, values and bring the Company Philosophy “We Care” to life ensuring our employees and guests receive nothing but the best experience.
• You will create real connections and meaningful relationships by utilizing collective intelligence from all sources.
• You will welcome and greet residents, their family members and visitors in a professional, courteous manner to ensure our residents receive nothing but the best experience.
• Provide all passers-by and visitors with a positive first impression of the hotel and residences.
• Demonstrate a complete understanding of the hotel’s and residence’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings at all times.
• Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Wellness Host you’ll have the opportunity to bring these to life and continue to create our legacy.
• Communication is what keeps our departments running perfectly. Our Wellness Host must communicate with other departments in order to ensure the alignment remains.

What you'll bring

• You’ll bring your unique personality and passion to the role and the team.
• High empathy. Resilient. Guest centricity. Confident. Well spoken. Manage multiple relationships and tasks. Spirit of generosity. Passionate for the brand. Problem solver, quick on their feet. Curious and culturally aware. Proactively seek to connect. Goes above and beyond.
• Communication is what keeps our departments running perfectly. Our Wellness Host must communicate with other departments in order to ensure the alignment remains.

English is the primary language used in our residences. You can comfortably communicate in this language.

• Previous experience as Wellness Host is preferred. High level of English and additional languages is an advantage.