4 Hotel Staff jobs in Umm Al Quwain

At our esteemed organization, we seek a seasoned professional to fill the role of Cluster Sales Manager Leisure. In this dynamic position, you will be responsible for consistently delivering exceptional service to both internal and external clients, ensuring prompt and courteous interactions at all times.

We are looking for an individual who can achieve sales objectives on a monthly, quarterly, and yearly basis by implementing effective action plans and executing them with precision. Additionally, you will establish parameters, quotes, and negotiate prices while confirming written contracts. Participation in tradeshows, conventions, and promotional events within the hotel and trade-related organizations is also expected.

Maintenance of accurate accounts, contact activity, and business details within the relevant software applications is crucial. Furthermore, close collaboration with Catering and Front Office teams is necessary to ensure that all contract details are delivered and guests depart satisfied.

You will be required to prepare weekly, monthly, quarterly, and annual reports, balance operational, administrative, and client needs, and adhere to departmental policies and procedures. Lastly, maintaining a focus on guest needs, remaining calm, and courteous at all times is essential.

Requirements:

• Prior experience in Leisure Sales, preferably in a luxury hotel setting in the UAE;
• Computer literacy in Microsoft Windows applications or relevant computer applications;
• A University/College degree in a related discipline (desired);
• Excellent communication skills (written and verbal);
• Strong interpersonal and problem-solving abilities;
• Highly responsible, organized, and reliable; and

Why Work With Us?

We are committed to creating an inclusive environment where diverse talent can thrive. Our ambition is to attract, recruit, and promote a talented workforce that reflects the community we serve.

Additional Information:

This is a full-time position with no remote work options available.

POSITION SUMMARY

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update the status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to the next shift. Complete required paperwork.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None.

Marriott International is an equal opportunity employer, believes in hiring a diverse workforce, and is committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.

Required Experience:

Manager