406 Hr Policies jobs in Dubai

PwC Middle East is seeking a Senior Manager – HR Policies & Employee Relations. Join to apply for the Senior Manager – HR Policies & Employee Relations role at PwC Middle East.

Description: Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region including Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East, bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the PwC network to help you find the value you are looking for.

Line of Service: Internal Firm Services

Industry/Sector: Not Applicable

Specialism: IFS - Human Capital (HC)

Management Level: Senior Manager

Overview: At PwC, we are a community of solvers. We seek individuals who excel in their roles and embody our core behaviors, working together to create a better tomorrow. We are looking for candidates who are self-aware, collaborative, committed to continuous learning, and dedicated to delivering quality and integrity. We are a network of firms in 152 countries with more than 328,000 people committed to delivering world-class capabilities in assurance, tax and advisory services.

Job Summary: As a senior member of the People Experience function, you will lead the design, implementation, and governance of employee relations practices and people policies across the region. This role blends strategic advisory, policy transformation, and employee relations leadership, ensuring our policies are compliant, risk-managed, clear, accessible, and people-centric. You will serve as a trusted advisor to senior leadership, balancing firm reputation and compliance with the employee experience. You will focus on simplification, consistency, and proactive culture-building to ensure we remain a great place to work while meeting regulatory and governance standards.

Key Responsibilities

• Employee Relations (ER): Provide strategic advisory on complex and sensitive matters including grievances, investigations, disciplinary cases, counselling, and terminations
• Lead and coach the HC team in investigations, ensuring fairness, consistency, and timeliness
• Partner with Ethics, Legal, and Risk teams to manage high-risk cases and align with labor law, firm values, and code of conduct
• Introduce proactive ER initiatives (manager training, awareness sessions, ER toolkits) to prevent issues and strengthen trust and culture
• Oversee ER analytics and reporting, identifying trends and recommending actions to enhance employee experience and mitigate risk
• Policies & Compliance: Lead the design, revamp, and simplification of people policies, ensuring they are globally aligned, locally compliant, accessible, and written in clear, inclusive language
• Digitize and centralize policy access, improving visibility and usability across the region
• Stay abreast of regional labor law changes and communicate updates into policies and practices
• Serve as the point of contact for HC-related internal and external audits
• Ensure policies reinforce the firm's values, culture, and commitment to diversity, equity, and inclusion
• Governance & Strategic Enablement: Establish and maintain operating procedures, governance frameworks, and reporting dashboards for ER and policy compliance
• Use data and employee feedback to continuously improve policies and ER processes
• Connect ER and policy insights to broader People Experience initiatives to enhance the employee lifecycle
• Partner with senior stakeholders to balance business needs, employee experience, and compliance

Required Experience & Competencies

• 12+ years of progressive experience in Human Capital (HC), HC Governance, or Compliance, preferably in multinational or matrixed organizations
• 5 years in a senior leadership role with policy design, compliance strategy, and cross-functional collaboration
• Proven hands-on experience managing complex and sensitive employment matters, including investigations and litigation
• Deep knowledge of labor laws across the Middle East region (UAE, KSA, Oman, Bahrain, Kuwait, Jordan, Iraq, Palestine, Lebanon, Libya, Egypt, Qatar)
• Strong ability to influence senior stakeholders and act as a trusted advisor
• Experience in simplifying, digitizing, and modernizing HR policies
• Data-driven mindset with strong analytical skills and sensitivity to employee experience and firm reputation
• Ability to build credible rapport with leadership and employees and to manage discreet situations
• Fluency in English and Arabic
• Expected Skills & Behaviors: Demonstrates thought leadership in HC policies and compliance; maintains integrity and governance; communicates policy matters clearly; fosters a compliance-first mindset; monitors regulatory changes; drives innovation in compliance with digital tools; advocates for fair and inclusive workplace practices; establishes cross-functional partnerships; builds scalable compliance frameworks

Education: Bachelor Degrees in Human Resources Management, Business Administration, or Business Law are preferred.

Certifications: Not specified

Required Skills: Compliance Management, HR Policy Development, Employee Relations, Labor and Employment Law, Governance Framework, Risk Mitigation, etc.

Optional Skills: Various including active listening, analytical thinking, conflict resolution, inclusion, etc.

Languages: Arabic, English

Travel Requirements: Not Specified

Available for Work Visa Sponsorship: Yes

Government Clearance Required: Yes

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Human Resources

Industries: Business Consulting and Services

End of job description.

#J-18808-Ljbffr

Line of Service: Internal Firm Services

Industry/Sector: Not Applicable

Specialism: IFS - Human Capital (HC)

Management Level: Senior Manager

Job Description & Summary: Firm Overview: At PwC we are a community of solvers where every individual plays an important role in shaping the future of our firm clients and communities. We seek individuals who excel in their roles and embody our core behaviors working together to create a better tomorrow. Our commitment to Trusted Leadership and Distinctive Outcomes from our PwC Professional framework defines how we deliver on our purpose and strategy serving our clients and living our values in every interaction. Trusted Leadership emphasizes building trust delivering sustained outcomes and demonstrating courage and honesty especially during challenging times. Distinctive Outcomes focus on excellence collaboration and inclusiveness ensuring our work adds value meaning and purpose. By integrating these principles into our daily operations we ensure that our efforts are aligned with our values and objectives. Thus we are looking for candidates who are self-aware collaborative committed to continuous learning and dedicated to delivering quality and integrity. Were a network of firms in 152 countries with more than people who are committed to delivering world-class capabilities and quality in assurance tax and advisory services. Established in the region for over 40 years PwC Middle East employs over 1000 people across 12 countries: Bahrain Egypt Iraq Jordan Kuwait Lebanon Libya Oman Qatar Saudi Arabia Palestine and the United Arab Emirates. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.

Line of Service and Overview: Internal Firm Services (IFS) is a network of specialist support professionals which includes Clients & Markets Finance Human Capital (HC) Marketing & Communications Office Management Risk & Quality Technology to name but a few. Each function plays a vital role in making sure we have all the right resources services and technology across our business.

Job Summary: We value every individual's role in shaping our future. Were looking for candidates who excel in their roles and embody our core behaviors of Trusted Leadership and Distinctive Outcomes. Trusted Leadership focuses on building trust delivering sustained results and showing courage and honesty. Distinctive Outcomes emphasize excellence collaboration and inclusiveness. We seek self-aware collaborative individuals committed to continuous learning and delivering quality and integrity. As a senior member of the People Experience function you will lead the design implementation and governance of employee relations practices and people policies across the region. This role blends strategic advisory policy transformation and employee relations leadership ensuring our policies and practices are not only compliant and risk-managed but also clear accessible and people-centric. You will serve as a trusted advisor to senior leadership balancing firm reputation and compliance requirements with the employee experience. With a strong focus on simplification consistency and proactive culture-building you will ensure our firm remains a great place to work while meeting regulatory and governance standards.

Employee Relations (ER)

• Provide strategic advisory on complex and sensitive employee relations matters including grievances investigations disciplinary cases counselling and terminations
• Lead and coach the HC team in conducting investigations ensuring fairness consistency and timeliness
• Partner with Ethics Legal and Risk teams to manage high-risk cases and ensure alignment with labor law firm values and code of conduct
• Introduce proactive ER initiatives (manager training awareness sessions ER toolkits) to prevent issues and strengthen trust and culture
• Oversee ER analytics and reporting identifying trends and recommending actions that enhance employee experience and mitigate risk

Policies & Compliance

• Lead the design revamp and simplification of people policies ensuring they are globally aligned locally compliant accessible and written in clear inclusive language
• Digitize and centralize policy access improving visibility and usability across the region
• Stay abreast of regional labor law changes; act as the focal point for communicating and embedding regulatory updates into policies and practices
• Serve as the point of contact for all HC-related internal and external audits.
• Ensure policies reinforce the firms values culture and commitment to diversity equity and inclusion

Governance & Strategic Enablement

• Establish and maintain operating procedures governance frameworks and reporting dashboards for ER and policy compliance.
• Use data and employee feedback to continuously improve policies and ER processes
• Connect ER and policy insights to broader People Experience initiatives (engagement well-being onboarding) to enhance the overall employee lifecycle
• Partner with senior stakeholders to balance business needs employee experience and compliance

Required Experience & Competencies:

• 12 years of progressive experience in Human Capital (HC) HC Governance or Compliance preferably within multinational or matrixed organizations
• 5 years in a senior leadership role with proven experience in policy design compliance strategy and cross-functional collaboration
• Proven hands-on experience managing complex and sensitive employment matters including investigations and litigation cases
• Deep knowledge of labor laws across the Middle East region (UAE KSA Oman Bahrain Kuwait Jordan Iraq Palestine Lebanon Libya Egypt Qatar)
• Strong ability to influence senior stakeholders and act as a trusted advisor
• Experience in simplifying digitizing and modernizing HR policies
• Data-driven mindset with strong analytical skills combined with sensitivity to employee experience and firm reputation
• Ability to build credible rapport with leadership and employees and to manage situations requiring discretion and trust
• Fluency in English & Arabic

Expected Skills & Behaviors:

• Demonstrates thought leadership in Human Capital (HC) policies and compliance setting a high standard for ethical conduct and governance
• Cultivates a culture of integrity and transparency across all levels of the organization
• Communicates complex policy matters with clarity and conviction inspiring trust and confidence among stakeholders
• Encourages ownership and accountability by fostering a compliance-first mindset
• Continuously monitors regulatory changes and industry trends to ensure policies remain current relevant and future-ready
• Drives innovation in compliance practices through digital tools automation and data-driven insights
• Advocates for fair and inclusive workplace practices through robust policy frameworks
• Establishes strong cross-functional partnerships with Legal Risk Audit and HR teams to ensure seamless policy implementation
• Builds scalable compliance frameworks that support regional and global expansion

Education (if blank degree and/or field of study not specified)

Degrees/Field of Study required: Degrees/Field of Study preferred: Bachelor Degree - Human Resources Management Bachelor Degree - Business Administration Bachelor Degree - Business Law

Certifications (if blank certifications not specified)

Required Skills

Compliance Management Compliance Management Systems Conflict Management Conflict Negotiations Conflict Resolution Management Employee and Labor Relations Employee Relationships Employee Relations Law Employee Relations Programs Employment Litigation Governance Framework HR Employee Relations HR Policy Development Human Resource Practices Human Resources Best Practices Human Resources Policies Labor and Employment Law Labor Employment Labor Rights Policy Design Policy Setting Risk Mitigation

Optional Skills

Active Listening Active Listening Analytical Thinking Coaching and Feedback Communication Complaint Management Confidential Information Handling Conflict Resolution Contract Dispute Resolution Contract Interpretation Creativity Developing Policies and Guidelines Disciplinary Procedures Embracing Change Emotional Regulation Empathy Employee Data Management Employee Relations Employee Relations Program Development Employee Surveys Handling Sensitive Information Human Resources (HR) Policies Human Resources (HR) Project Management Inclusion Influence 15 more

Desired Languages (If blank desired languages not specified)

Arabic English

Travel Requirements

Not Specified

Available for Work Visa Sponsorship

Yes

Government Clearance Required

Yes

Job Posting End Date

Required Experience:

Senior Manager

Line of Service: Internal Firm Services

Industry/Sector: Not Applicable

Specialism: IFS - Human Capital (HC)

Management Level: Senior Manager

Job Description & Summary

Firm Overview: At PwC, we are a community of solvers, where every individual plays an important role in shaping the future of our firm, clients and communities. We seek individuals who excel in their roles and embody our core behaviors, working together to create a better tomorrow. We are committed to Trusted Leadership and Distinctive Outcomes, from our PwC Professional framework, which defines how we deliver on our purpose and strategy, serving our clients and living our values in every interaction. Trusted Leadership emphasizes building trust, delivering sustained outcomes, and demonstrating courage and honesty, especially during challenging times. Distinctive Outcomes focus on excellence, collaboration, and inclusiveness, ensuring our work adds value, meaning, and purpose. By integrating these principles into our daily operations, we ensure that our efforts are aligned with our values and objectives. We are looking for candidates who are self-aware, collaborative, committed to continuous learning, and dedicated to delivering quality and integrity. We’re a network of firms in 152 countries with more than 328,000 people committed to delivering world-class capabilities and quality in assurance, tax and advisory services. PwC Middle East employs over 10,000 people across 12 countries: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Qatar, Saudi Arabia, Palestine and the United Arab Emirates. Our depth of industry expertise and breadth of skills, along with our knowledge of local business environments across the Middle East, enables us to tailor solutions for our region and beyond.

Line of Service and Overview

Internal Firm Services (IFS) is a network of specialist support professionals, including Clients & Markets, Finance, Human Capital (HC), Marketing & Communications, Office Management, Risk & Quality, Technology, and more. Each function plays a vital role in providing the right resources, services, and technology across the business.

Job Summary

We value every individual's role in shaping our future. We’re looking for candidates who excel in their roles and embody our core behaviors of Trusted Leadership and Distinctive Outcomes. Trusted Leadership emphasizes building trust, delivering sustained results, and showing courage and honesty. Distinctive Outcomes emphasize excellence, collaboration, and inclusiveness. We seek self-aware, collaborative individuals committed to continuous learning and delivering quality and integrity.

As a senior member of the People Experience function, you will lead the design, implementation, and governance of employee relations practices and people policies across the region. This role blends strategic advisory, policy transformation, and employee relations leadership, ensuring our policies and practices are compliant, risk-managed, clear, accessible, and people-centric.

You will serve as a trusted advisor to senior leadership, balancing firm reputation and compliance requirements with the employee experience. With a strong focus on simplification, consistency, and proactive culture-building, you will ensure our firm remains a great place to work while meeting regulatory and governance standards.

Key Responsibilities

Employee Relations (ER)

• Provide strategic advisory on complex and sensitive employee relations matters, including grievances, investigations, disciplinary cases, counselling, and terminations
• Lead and coach the HC team in conducting investigations, ensuring fairness, consistency, and timeliness
• Partner with Ethics, Legal, and Risk teams to manage high-risk cases and ensure alignment with labor law, firm values, and code of conduct
• Introduce proactive ER initiatives (manager training, awareness sessions, ER toolkits) to prevent issues and strengthen trust and culture
• Oversee ER analytics and reporting, identifying trends and recommending actions that enhance employee experience and mitigate risk

Policies & Compliance

• Lead the design, revamp, and simplification of people policies, ensuring they are globally aligned, locally compliant, accessible, and written in clear, inclusive language
• Digitize and centralize policy access, improving visibility and usability across the region
• Stay abreast of regional labor law changes; act as the focal point for communicating and embedding regulatory updates into policies and practices
• Serve as the point of contact for all HC-related internal and external audits
• Ensure policies reinforce the firm’s values, culture, and commitment to diversity, equity, and inclusion

Governance & Strategic Enablement

• Establish and maintain operating procedures, governance frameworks, and reporting dashboards for ER and policy compliance
• Use data and employee feedback to continuously improve policies and ER processes
• Connect ER and policy insights to broader People Experience initiatives (engagement, well-being, onboarding) to enhance the overall employee lifecycle
• Partner with senior stakeholders to balance business needs, employee experience, and compliance

Required Experience & Competencies

• 12+ years of progressive experience in Human Capital (HC), HC Governance, or Compliance, preferably within multinational or matrixed organizations
• 5 years in a senior leadership role, with proven experience in policy design, compliance strategy, and cross-functional collaboration
• Proven hands-on experience managing complex and sensitive employment matters, including investigations and litigation cases
• Deep knowledge of labor laws across the Middle East region (UAE, KSA, Oman, Bahrain, Kuwait, Jordan, Iraq, Palestine, Lebanon, Libya, Egypt, Qatar)
• Strong ability to influence senior stakeholders and act as a trusted advisor
• Experience in simplifying, digitizing, and modernizing HR policies
• Data-driven mindset with strong analytical skills, combined with sensitivity to employee experience and firm reputation
• Ability to build credible rapport with leadership and employees, and to manage situations requiring discretion and trust
• Fluency in English & Arabic

Expected Skills & Behaviors

• Demonstrates thought leadership in Human Capital (HC) policies and compliance, setting a high standard for ethical conduct and governance
• Cultivates a culture of integrity and transparency across all levels of the organization
• Communicates complex policy matters with clarity and conviction, inspiring trust and confidence among stakeholders
• Encourages ownership and accountability by fostering a compliance-first mindset
• Continuously monitors regulatory changes and industry trends to ensure policies remain current, relevant, and future-ready
• Drives innovation in compliance practices through digital tools, automation, and data-driven insights
• Advocates for fair and inclusive workplace practices through robust policy frameworks
• Establishes strong cross-functional partnerships with Legal, Risk, Audit, and HR teams to ensure seamless policy implementation
• Builds scalable compliance frameworks that support regional and global expansion

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor Degree - Human Resources Management, Bachelor Degree - Business Administration, Bachelor Degree - Business Law

Certifications (if blank, certifications not specified)

Required Skills

Compliance Management, Compliance Management Systems, Conflict Management, Conflict Negotiations, Conflict Resolution Management, Employee and Labor Relations, Employee Relationships, Employee Relations Law, Employee Relations Programs, Employment Litigation, Governance Framework, HR Employee Relations, HR Policy Development, Human Resource Practices, Human Resources Best Practices, Human Resources Policies, Labor and Employment Law, Labor and Employment, Labor Rights, Policy Design, Policy Setting, Risk Mitigation

Optional Skills

Active Listening, Active Listening, Analytical Thinking, Coaching and Feedback, Communication, Complaint Management, Confidential Information Handling, Conflict Resolution, Contract Dispute Resolution, Contract Interpretation, Creativity, Developing Policies and Guidelines, Disciplinary Procedures, Embracing Change, Emotional Regulation, Empathy, Employee Data Management, Employee Relations, Employee Relations Program Development, Employee Surveys, Handling Sensitive Information, Human Resources (HR) Policies, Human Resources (HR) Project Management, Inclusion, Influence

Desired Languages Arabic, English

Travel Requirements: Not Specified

Available for Work Visa Sponsorship? Yes

Government Clearance Required? Yes

Job Posting End Date

PwC Middle East is seeking a Senior Manager – HR Policies & Employee Relations. Join to apply for the Senior Manager – HR Policies & Employee Relations role at PwC Middle East.

Description: Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region including Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East, bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the PwC network to help you find the value you are looking for.

Line of Service: Internal Firm Services

Industry/Sector: Not Applicable

Specialism: IFS - Human Capital (HC)

Management Level: Senior Manager

Overview: At PwC, we are a community of solvers. We seek individuals who excel in their roles and embody our core behaviors, working together to create a better tomorrow. We are looking for candidates who are self-aware, collaborative, committed to continuous learning, and dedicated to delivering quality and integrity. We are a network of firms in 152 countries with more than 328,000 people committed to delivering world-class capabilities in assurance, tax and advisory services.

Job Summary: As a senior member of the People Experience function, you will lead the design, implementation, and governance of employee relations practices and people policies across the region. This role blends strategic advisory, policy transformation, and employee relations leadership, ensuring our policies are compliant, risk-managed, clear, accessible, and people-centric. You will serve as a trusted advisor to senior leadership, balancing firm reputation and compliance with the employee experience. You will focus on simplification, consistency, and proactive culture-building to ensure we remain a great place to work while meeting regulatory and governance standards.

Key Responsibilities

• Employee Relations (ER): Provide strategic advisory on complex and sensitive matters including grievances, investigations, disciplinary cases, counselling, and terminations
• Lead and coach the HC team in investigations, ensuring fairness, consistency, and timeliness
• Partner with Ethics, Legal, and Risk teams to manage high-risk cases and align with labor law, firm values, and code of conduct
• Introduce proactive ER initiatives (manager training, awareness sessions, ER toolkits) to prevent issues and strengthen trust and culture
• Oversee ER analytics and reporting, identifying trends and recommending actions to enhance employee experience and mitigate risk

• Policies & Compliance: Lead the design, revamp, and simplification of people policies, ensuring they are globally aligned, locally compliant, accessible, and written in clear, inclusive language
• Digitize and centralize policy access, improving visibility and usability across the region
• Stay abreast of regional labor law changes and communicate updates into policies and practices
• Serve as the point of contact for HC-related internal and external audits
• Ensure policies reinforce the firm’s values, culture, and commitment to diversity, equity, and inclusion

• Governance & Strategic Enablement: Establish and maintain operating procedures, governance frameworks, and reporting dashboards for ER and policy compliance
• Use data and employee feedback to continuously improve policies and ER processes
• Connect ER and policy insights to broader People Experience initiatives to enhance the employee lifecycle
• Partner with senior stakeholders to balance business needs, employee experience, and compliance

Required Experience & Competencies

• 12+ years of progressive experience in Human Capital (HC), HC Governance, or Compliance, preferably in multinational or matrixed organizations
• 5 years in a senior leadership role with policy design, compliance strategy, and cross-functional collaboration
• Proven hands-on experience managing complex and sensitive employment matters, including investigations and litigation
• Deep knowledge of labor laws across the Middle East region (UAE, KSA, Oman, Bahrain, Kuwait, Jordan, Iraq, Palestine, Lebanon, Libya, Egypt, Qatar)
• Strong ability to influence senior stakeholders and act as a trusted advisor
• Experience in simplifying, digitizing, and modernizing HR policies
• Data-driven mindset with strong analytical skills and sensitivity to employee experience and firm reputation
• Ability to build credible rapport with leadership and employees and to manage discreet situations
• Fluency in English and Arabic

• Expected Skills & Behaviors: Demonstrates thought leadership in HC policies and compliance; maintains integrity and governance; communicates policy matters clearly; fosters a compliance-first mindset; monitors regulatory changes; drives innovation in compliance with digital tools; advocates for fair and inclusive workplace practices; establishes cross-functional partnerships; builds scalable compliance frameworks

Education: Bachelor Degrees in Human Resources Management, Business Administration, or Business Law are preferred.

Certifications: Not specified

Required Skills: Compliance Management, HR Policy Development, Employee Relations, Labor and Employment Law, Governance Framework, Risk Mitigation, etc.

Optional Skills: Various including active listening, analytical thinking, conflict resolution, inclusion, etc.

Languages: Arabic, English

Travel Requirements: Not Specified

Available for Work Visa Sponsorship: Yes

Government Clearance Required: Yes

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Human Resources

Industries: Business Consulting and Services

End of job description.

Location: United Arab Emirates — Dubai. Employment type: Full-Time. Senior Manager, Internal Firm Services (IFS) – Human Capital (HC) in PwC Middle East. This role leads the design, implementation, and governance of employee relations practices and people policies across the region, balancing compliance with a positive employee experience.

• Employee Relations (ER): Provide strategic advisory on complex and sensitive ER matters, including grievances, investigations, disciplinary cases, counselling, and terminations.
• Lead and coach the HC team in conducting investigations, ensuring fairness, consistency, and timeliness.
• Partner with Ethics, Legal, and Risk teams to manage high-risk cases and ensure alignment with labor law, firm values, and code of conduct.
• Introduce proactive ER initiatives (manager training, awareness sessions, ER toolkits) to prevent issues and strengthen trust and culture.
• Oversee ER analytics and reporting, identifying trends and recommending actions to enhance the employee experience and mitigate risk.
• Policies & Compliance: Lead the design, revamp, and simplification of people policies, ensuring global alignment, local compliance, accessibility, and clear language.
• Digitize and centralize policy access to improve visibility and usability regionally.
• Stay informed on regional labor law changes; communicate and embed regulatory updates into policies and practices.
• Serve as the point of contact for HC-related internal and external audits.
• Ensure policies reinforce the firm's values, culture, and commitment to diversity, equity, and inclusion.
• Governance & Strategic Enablement: Establish and maintain operating procedures, governance frameworks, and reporting dashboards for ER and policy compliance.
• Use data and employee feedback to continuously improve policies and ER processes.
• Connect ER and policy insights to broader People Experience initiatives (engagement, well-being, onboarding) to enhance the employee lifecycle.
• Partner with senior stakeholders to balance business needs, employee experience, and compliance.
Required Experience & Competencies
• 12+ years of progressive experience in Human Capital (HC), HC Governance, or Compliance, preferably in multinational or matrixed organizations.
• 5 years in a senior leadership role, with proven experience in policy design, compliance strategy, and cross-functional collaboration.
• Hands-on experience managing complex and sensitive employment matters, including investigations and litigation cases.
• Deep knowledge of labor laws across the Middle East region (UAE, KSA, Oman, Bahrain, Kuwait, Jordan, Iraq, Palestine, Lebanon, Libya, Egypt, Qatar).
• Ability to influence senior stakeholders and act as a trusted advisor.
• Experience in simplifying, digitizing, and modernizing HR policies.
• Data-driven mindset with strong analytical skills, with sensitivity to employee experience and firm reputation.
• Ability to build credible rapport with leadership and employees; discretion and trust in sensitive situations.
• Fluency in English and Arabic.
Education


Degrees/Field of Study preferred: Bachelor Degree in Human Resources Management, Business Administration, or Business Law.

Certifications


Required Certifications: (not specified in original description).

Skills & Behaviors
• Demonstrates thought leadership in HC policies and compliance; maintains high ethical standards.
• Cultivates integrity and transparency across the organization.
• Communicates complex policy matters with clarity and conviction.
• Fosters a compliance-first mindset and accountability.
• Monitors regulatory changes and industry trends to keep policies current.
• Drives innovation in compliance through digital tools and data-driven insights.
• Advocates for fair and inclusive workplace practices via robust policy frameworks.
• Establishes cross-functional partnerships with Legal, Risk, Audit, and HR teams for policy implementation.
• Builds scalable compliance frameworks for regional and global expansion.
Languages


English and Arabic.

Travel


Not Specified.

Visa Sponsorship


Available for Work Visa Sponsorship: Yes.

Government Clearance


Government Clearance Required: Yes.


#J-18808-Ljbffr

Line of Service: Internal Firm Services

Industry/Sector: Not Applicable

Specialism: IFS - Human Capital (HC)

Management Level: Senior Manager

Job Description & Summary: Firm Overview: At PwC we are a community of solvers where every individual plays an important role in shaping the future of our firm clients and communities. We seek individuals who excel in their roles and embody our core behaviors working together to create a better tomorrow. Our commitment to Trusted Leadership and Distinctive Outcomes from our PwC Professional framework defines how we deliver on our purpose and strategy serving our clients and living our values in every interaction. Trusted Leadership emphasizes building trust delivering sustained outcomes and demonstrating courage and honesty especially during challenging times. Distinctive Outcomes focus on excellence collaboration and inclusiveness ensuring our work adds value meaning and purpose. By integrating these principles into our daily operations we ensure that our efforts are aligned with our values and objectives. Thus we are looking for candidates who are self-aware collaborative committed to continuous learning and dedicated to delivering quality and integrity. Were a network of firms in 152 countries with more than people who are committed to delivering world-class capabilities and quality in assurance tax and advisory services. Established in the region for over 40 years PwC Middle East employs over 1000 people across 12 countries: Bahrain Egypt Iraq Jordan Kuwait Lebanon Libya Oman Qatar Saudi Arabia Palestine and the United Arab Emirates. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.

Line of Service and Overview: Internal Firm Services (IFS) is a network of specialist support professionals which includes Clients & Markets Finance Human Capital (HC) Marketing & Communications Office Management Risk & Quality Technology to name but a few. Each function plays a vital role in making sure we have all the right resources services and technology across our business.

Job Summary: We value every individual’s role in shaping our future. Were looking for candidates who excel in their roles and embody our core behaviors of Trusted Leadership and Distinctive Outcomes. Trusted Leadership focuses on building trust delivering sustained results and showing courage and honesty. Distinctive Outcomes emphasize excellence collaboration and inclusiveness. We seek self-aware collaborative individuals committed to continuous learning and delivering quality and integrity. As a senior member of the People Experience function you will lead the design implementation and governance of employee relations practices and people policies across the region. This role blends strategic advisory policy transformation and employee relations leadership ensuring our policies and practices are not only compliant and risk-managed but also clear accessible and people-centric. You will serve as a trusted advisor to senior leadership balancing firm reputation and compliance requirements with the employee experience. With a strong focus on simplification consistency and proactive culture-building you will ensure our firm remains a great place to work while meeting regulatory and governance standards.

Employee Relations (ER)

• Provide strategic advisory on complex and sensitive employee relations matters including grievances investigations disciplinary cases counselling and terminations
• Lead and coach the HC team in conducting investigations ensuring fairness consistency and timeliness
• Partner with Ethics Legal and Risk teams to manage high-risk cases and ensure alignment with labor law firm values and code of conduct
• Introduce proactive ER initiatives (manager training awareness sessions ER toolkits) to prevent issues and strengthen trust and culture
• Oversee ER analytics and reporting identifying trends and recommending actions that enhance employee experience and mitigate risk

Policies & Compliance

• Lead the design revamp and simplification of people policies ensuring they are globally aligned locally compliant accessible and written in clear inclusive language
• Digitize and centralize policy access improving visibility and usability across the region
• Stay abreast of regional labor law changes; act as the focal point for communicating and embedding regulatory updates into policies and practices
• Serve as the point of contact for all HC-related internal and external audits.
• Ensure policies reinforce the firms values culture and commitment to diversity equity and inclusion

Governance & Strategic Enablement

• Establish and maintain operating procedures governance frameworks and reporting dashboards for ER and policy compliance.
• Use data and employee feedback to continuously improve policies and ER processes
• Connect ER and policy insights to broader People Experience initiatives (engagement well-being onboarding) to enhance the overall employee lifecycle
• Partner with senior stakeholders to balance business needs employee experience and compliance

Required Experience & Competencies:

• 12 years of progressive experience in Human Capital (HC) HC Governance or Compliance preferably within multinational or matrixed organizations
• 5 years in a senior leadership role with proven experience in policy design compliance strategy and cross-functional collaboration
• Proven hands-on experience managing complex and sensitive employment matters including investigations and litigation cases
• Deep knowledge of labor laws across the Middle East region (UAE KSA Oman Bahrain Kuwait Jordan Iraq Palestine Lebanon Libya Egypt Qatar)
• Strong ability to influence senior stakeholders and act as a trusted advisor
• Experience in simplifying digitizing and modernizing HR policies
• Data-driven mindset with strong analytical skills combined with sensitivity to employee experience and firm reputation
• Ability to build credible rapport with leadership and employees and to manage situations requiring discretion and trust
• Fluency in English & Arabic

Expected Skills & Behaviors:

• Demonstrates thought leadership in Human Capital (HC) policies and compliance setting a high standard for ethical conduct and governance
• Cultivates a culture of integrity and transparency across all levels of the organization
• Communicates complex policy matters with clarity and conviction inspiring trust and confidence among stakeholders
• Encourages ownership and accountability by fostering a compliance-first mindset
• Continuously monitors regulatory changes and industry trends to ensure policies remain current relevant and future-ready
• Drives innovation in compliance practices through digital tools automation and data-driven insights
• Advocates for fair and inclusive workplace practices through robust policy frameworks
• Establishes strong cross-functional partnerships with Legal Risk Audit and HR teams to ensure seamless policy implementation
• Builds scalable compliance frameworks that support regional and global expansion

Education (if blank degree and/or field of study not specified)

Degrees/Field of Study required: Degrees/Field of Study preferred: Bachelor Degree - Human Resources Management Bachelor Degree - Business Administration Bachelor Degree - Business Law

Certifications (if blank certifications not specified)

Required Skills

Compliance Management Compliance Management Systems Conflict Management Conflict Negotiations Conflict Resolution Management Employee and Labor Relations Employee Relationships Employee Relations Law Employee Relations Programs Employment Litigation Governance Framework HR Employee Relations HR Policy Development Human Resource Practices Human Resources Best Practices Human Resources Policies Labor and Employment Law Labor Employment Labor Rights Policy Design Policy Setting Risk Mitigation

Optional Skills

Active Listening Active Listening Analytical Thinking Coaching and Feedback Communication Complaint Management Confidential Information Handling Conflict Resolution Contract Dispute Resolution Contract Interpretation Creativity Developing Policies and Guidelines Disciplinary Procedures Embracing Change Emotional Regulation Empathy Employee Data Management Employee Relations Employee Relations Program Development Employee Surveys Handling Sensitive Information Human Resources (HR) Policies Human Resources (HR) Project Management Inclusion Influence 15 more

Desired Languages (If blank desired languages not specified)

Arabic English

Travel Requirements

Not Specified

Available for Work Visa Sponsorship

Yes

Government Clearance Required

Yes

Job Posting End Date

Required Experience:

Senior Manager

Job Title: Talent Acquisition and HR Management

We are seeking a skilled Talent Acquisition and HR Manager to join our team. This is a challenging role that requires the ability to develop and implement effective HR strategies, manage employee relations, and lead compensation and benefits planning.

• Develop and implement HR strategies aligned with organizational goals to drive employee engagement and performance.
• Design and execute training and development programs that enhance employee skills and meet organizational needs.
• Manage employee relations by addressing issues and grievances, fostering a positive workplace culture.
• Monitor and analyze HR metrics to assess the effectiveness of policies and programs.
• Ensure compliance with labor laws and regulations, minimizing legal risks and maintaining ethical standards.

• Minimum of 5 years of progressive HR experience, preferably in a managerial role within a medium to large organization.
• Bachelor's degree in Human Resources, Business Administration, or related field; a Master's degree is a plus.
• Fluency in English; additional language proficiency is highly desirable.
• Strong knowledge of labor laws and HR compliance requirements.
• Proficiency in HRIS software and data analysis tools.
• Exceptional communication and interpersonal skills.

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

This is a fantastic opportunity for a talented HR professional to take their career to the next level.

Please submit your application, including your resume and a cover letter, to apply for this exciting role.

A prestigious public sector entity with an exciting mandate to deliver innovative solutions across multiple sectors.

• Develop and implement a performance management framework, incorporating best practices, methodologies, and tools.
• Coordinate with department heads to align KPIs with organisational objectives and ensure they are SMART (specific, measurable, achievable, relevant, time-bound).
• Monitor and track performance against KPIs, providing reports to executive management and recommending corrective actions when necessary.
• Communicate and ensure effective transfer of knowledge on performance goals and KPIs across departments.
• Use data analytics to assess the impact of performance management strategies and propose continuous improvements based on feedback and analysis.
• Bachelor's degree in Human Resources, Business Administration, Organisational Development, or a related field. Master's degree is highly preferred.
• Professional certifications in Performance Management, HR, or related areas (such as CIPD, SHRM, or similar)
• A strategic thinker with proven experience in designing and implementing performance management frameworks, including KPIs at corporate, departmental and individual levels.
• Strong knowledge of performance management methodologies, tools and best practices.
• Proficiency in data analytics and utilising performance data to track progress, assess effectiveness and recommend corrective actions.
• Excellent analytical, communication, and interpersonal skills, with a track record of engaging effectively with senior stakeholders and executives at all levels.
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We are seeking a detail-oriented and highly organized HR Data Management Coordinator to support the integrity and efficiency of our HR data systems. In this role you will be responsible for maintaining accurate employee records processing HR transactions and ensuring data compliance and reporting accuracy across various HR platforms.

• Maintain and update employee records in the HRIS system with accuracy and confidentiality.
• Ensure timely and accurate data entry related to new hires transfers promotions terminations and organizational changes.
• Perform regular audits of HR data to identify discrepancies and maintain data integrity.
• Generate routine and ad hoc HR reports for leadership and compliance purposes.
• Coordinate with HR payroll and IT teams to resolve data issues and ensure system alignment.
• Support HR projects including system upgrades integrations and data migration efforts.
• Provide first-level support for employee data inquiries and system navigation.
• Assist in documentation and improvement of HR data processes and procedures.

• Bachelors degree in Human Resources Business Administration Information Systems or a related field.
• 13 years of experience in HR operations HR data management or HRIS administration.
• Familiarity with HRIS platforms (e.g. Workday SAP SuccessFactors Oracle HCM ADP).
• High attention to detail accuracy and confidentiality.
• Strong Excel skills and experience with data reporting and analytics.
• Excellent communication and problem-solving skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.