285 Information Technology jobs in the United Arab Emirates

Join to apply for the Information Technology engineer (UAE Nationals only) role at Dicetek LLC

Join to apply for the Information Technology engineer (UAE Nationals only) role at Dicetek LLC

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Lead the solution architecture throughout project lifecycle (inception, Scoping, Design, Development, testing, deployment). Ensure solution meets customer business and technical needs by leveraging the pool of solutions the company have and best practices while integrating with customer IT environment.

You will gain insight into customer's environment, challenges, and opportunities to propose areas where the company products and solutions can add value.

You will lead the solution design throughout the project lifecycle and be accountable for solution integrity.

You will ensure proposed solution reflects the company value proposition and competitive advantage.

You will maintain deep knowledge of industry and technology trends, standards, and competition to identify business opportunities based on domain market dynamics.

You will share and communicate end-to-end solutions (orally and in writing) to executives, business sponsors, and technical resources.

You will design cost effective solution that maximizes value to the customer and considers constraints such as budget, timelines, local market, and meeting customer

Requirements

You will guide various product experts regarding the solution.

You will create and support proof of concept (POC)/demos and present solutions to client.

You will provide ongoing feedback to product management for delivery of best practices.

Qualifications

Degree in Computer Science or Industrial Engineering & Management - Information

Systems or equivalent industry experience.

Excellent presentation skills.

3-5 years of proven experience in defining customer requirements and solutions and project implementation.

Gain subject matter expertise and serve as a go to person for any Telecom /IT as well as process solution queries.

Wide knowledge of relevant products and end-to-end Business process.

Deep Knowledge of telecom industry, business flows, Enterprise IT architecture, and industry standards.

Experience in leading large project teams in cross- domain solutions across multiple organizations & vendors.

Working knowledge of designing for cloud and digital transformation paradigms.

Develop and foster collaborative working relationships with the customer, sales team, project managers and team members.

Define and enhance end-to-end solutions and technical architecture for the systems / business capabilities envisioned.

Experience in process model development and alignment of IT systems to business needs by building processes around it.

Experience in full life cycle IT delivery, solution development, complex and or global systems integration.

Background in supporting large IT programs and project portfolios; Consulting and client service delivery role experience a plus.

Experience aligning business, data, applications, and technology stacks.

Experience with some or all the following enterprise architecture solutions and related enablers:

• TETRA technology.
• Computer Aided Dispatch system.
• Automatic vehicle location AVL
• Software-as-a-Service
• Platform-as-a-Service
• Infrastructure-as-a-Service
• Project design / budgeting
• Excellent executive level verbal and written communications and presentation skills.

• Seniority level Not Applicable

• Employment type Full-time

• Job function Engineering and Information Technology
• Industries IT Services and IT Consulting

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ERP Administrator Role

The Enterprise Resource Planning (ERP) administrator plays a vital role in ensuring the smooth operation of an organization's business processes and data integrity. This position is responsible for managing and maintaining the ERP system, configuring and monitoring its various modules, and providing technical support to users.

The ideal candidate will possess strong technical skills, including proficiency in database management, system configuration, and reporting tools. They should also have excellent communication and collaboration abilities, as well as the capacity to work effectively with stakeholders from different departments.

Key responsibilities include:

• Perform IT maintenance activities on a monthly basis.
• Follow all Accor IT Policies and guidelines such as user rights security policy backup policy preventive maintenance contingency plan etc.
• Assist with implementation of Accor IT brand standards new technologies systems and projects.
• Identify IT related risks and issues and escalate them to hotel management and IT Cluster Director.
• Escalate IT issues to IT Cluster Director.
• Travel as required by the business.
• Manage day-to-day IT operations and ensure smooth running of all computer systems in the hotel for users and guests.
• Provide technical support and training on systems and networks.
• Participate in Accor regional eLearning platform.
• Follow set of guidelines related to archiving back-ups accessing records and transferring records via different channels.
• Ensure backup of all relevant user generated data.
• Troubleshoot and carry out repairs and data backup / restoration when necessary.
• Monitor systems and network performance on an ongoing daily basis.
• Install and configure software and hardware as per Accor standard.
• Understand the applicability of new and improved IT developments and solutions.
• Display ability to identify potential upgrades enhancements new products and their effects
• Conduct basic software training.
• Demonstrate good understanding of the hotels software / hardware.
• Conduct tests on hardware /software for maintenance purposes.
• Perform diagnostic functions including replacing suspect components with other serviceable components and reloading of associated software.
• Perform routine maintenance activities in order to identify and/or prevent events that might hinder operations.
• Install only the latest original and properly licensed software is running on the hotels systems and computers.
• Maintain software licenses and follow recommended upgrade schedules.
• Provide local first level technology guest & employee end-user support.
• Troubleshoot issues on hotels local network computers software and systems.
• Work as onsite hand-and-eyes function for remote support.
• Assist the IT New Developments team with new hotel developments and hotel integration projects as required.

Qualifications :

• Degree in IT Computer Science or other relevant discipline.
• Experience of embedding change projects within an organization.
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable with exceptional attention to detail
• Ability to focus attention on guest needs remaining calm and courteous at all times

Remote Work :

No

Employment Type :

Intern

Shaped in the form of a wave in motion, The Meydan Hotel is designed for urban elegance. Within fifteen minutes of the airport and close to the heart of the city, the hotel combines contemporary luxury with exceptional dining options, an outstanding infinity pool and a world-class golfing range.

About The Role

The IT Specialist is responsible for providing technical assistance to computer system users and managing the network infrastructure of the resort. The role is responsible for maintaining the continuity of IT services, providing support and escalate issues, responding to enquiries and service requests, and implementing new systems and services as well as providing end-user training. Any and all activities are to be in compliance with the resort standards of operations.

Key Duties And Responsibilities

• Maintaining and configuring network components including switches and wireless access points
• Monitoring backups and conducting restores
• Monitoring the servers including storage and VMware
• Managing software deployments and upgrades
• Assisting in the implementation of major IT projects including system updates, upgrades, migrations and outages ensuring the timeframes are met
• Executing IT Service Desk tickets and requests for all applications including:
• Hotel management systems such as
• PMS, POS, ERP, HR System, Guest request systems, CCTV, Guest internet and IP TV, guestroom AV systems, guest and admin IP telephony (PBX)
• User access management for Active Directory and all applications
• Managing hardware lifecycles including network components, PC's and mobiles, TVs

Skills, Experience & Educational Requirements

• Previous experience as an IT professional is required
• Excellent active network and infrastructure knowledge
• Hospitality IT experience preferred
• Certification and / or accreditation in IT or related fields from a recognized institute preferred
• Good communication and internal/external customer service skills
• A team player
• Ability to work autonomously and to manage own workload effectively
• Fluency in English (both written and verbal) is essential
• Ability to work under pressure
• Flexible approach to working hours and the ability to respond to urgent service issues and outages

Department: Digital and Technology

Location: Khalifa Park

Job Purpose:

To support day-to-day operations, digital project execution, and application lifecycle management within Modon Communities. This hybrid role combines application techno-functional support, vendor coordination, and process-led digital enablement for systems such as Real Estate ERP, CAFM/CMMS, CRM, and customer portals.

The Associate will assist in ensuring robust application performance, successful project delivery, and overall digital enhancement aligned with Modon's strategic goals.

Key Roles, Responsibilities & Duties:

1. Application Support (Techno-Functional)

• Serve as primary liaison for LoB users for Real Estate ERP, CAFM, CRM, and other operational systems.
• Translate business requirements into functional/system specifications and user stories.
• Participate in application configuration, testing, and deployment coordination.
• Manage access, releases, and end-user support with vendors/internal teams.
• Prepare SOPs, training materials, and conduct knowledge transfer sessions.

2. Project Management & Execution

• Coordinate planning, execution, monitoring, and closure of digital projects.
• Maintain RAID logs, timelines, and resource maps; escalate risks or blockers.
• Manage project documentation: charters, scope, and deployment plans.
• Facilitate stakeholder workshops, meetings, and vendor coordination.
• Ensure adherence to timelines, scope, budget, and quality objectives.

3. Vendor & Stakeholder Coordination

• Collaborate with internal units (Operations, Leasing, FM, Security) to finalize cross-functional needs.
• Work with software vendors/consultants for issue resolution, enhancements, and UAT.
• Contribute to RFPs, vendor evaluations, SOWs, SLAs, and change requests.

4. System Integration Awareness & Data Handling

• Understand integration points (ERP–CRM, CAFM–IoT, Portals–APIs) for troubleshooting and enhancement.
• Validate and cleanse data sets; contribute to reporting and insights.
• Coordinate with IT infrastructure/platform teams to ensure performance.

5. Reporting & Continuous Improvement

• Provide dashboards and reports on system usage, incidents, and project status.
• Identify opportunities to optimize processes and improve system utilization.
• Maintain application documentation and contribute to rollout playbooks.

Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, or a related technical field.
• Certifications in PMP, Agile, or ITIL are an added advantage.

Experience & Competencies:

Experience:

7–10 years overall experience, including:

• 3–5 years in application or ERP functional support roles.
• 2+ years in IT project engagement/coordination.
• Preferable exposure to real estate/facilities management domains.
• Working knowledge of system integrations (CRM–ERP, APIs), mobile apps, and cloud-hosted applications.

Competencies:

• Strong analytical and problem-solving skills.
• Excellent collaboration and stakeholder communication.
• Efficient multitasking and priority management.
• Experience in solution design and documentation.
• Hands-on in UAT coordination, user training, and system walkthroughs.
• Comfortable with ERP, centralized IT, and hybrid digital environments.

• Manager – Information Technology (Database & BI)

This role is responsible for managing, optimizing and securing databases, as well as designing and implementing BI solutions to drive data-driven decision-making. The ideal candidate will have strong expertise in database management, data analytics, reporting, and BI tools, along with leadership capabilities to oversee a team and collaborate with stakeholders across the organization.

Database Management:

• Overseeing the design, implementation and maintenance of enterprise databases, ensuring high availability, performance and security
• Managing database backups, recovery strategies and disaster recovery planning
• Optimizing database performance through tuning, indexing and query optimization
• Ensuring data integrity, compliance, and security, adhering to industry standards and best practices
• Collaborating with IT and business teams to integrate databases with applications and reporting systems

Business Intelligence & Data Analytics:

• Developing and maintaining BI dashboards, reports and data visualizations to support business decision-making
• Analyzing data trends and providing actionable insights to enhance operational efficiency and business performance
• Managing ETL (Extract, Transform, Load) processes for data integration from multiple sources
• Ensuring BI tools and platforms are optimized, scalable, and aligned with business objectives
• Working with stakeholders to define KPIs and reporting requirements
• Collaborating with senior management to develop data governance policies and BI strategies
• Staying up to date with emerging database technologies, BI trends and industry best practices
• Driving automation and process improvements to enhance database and BI system efficiency

• Bachelor's or Master's degree in Computer Science, Information Technology, Data Science or a related field
• At least 7+ years of experience in database administration and business intelligence
• Proven experience with SQL databases (SQL Server, MySQL, PostgreSQL, etc.) and BI tools such as Power BI, Tableau or QlikView
• Strong expertise in SQL scripting, query optimization and database performance tuning
• Hands-on experience with ETL processes, data warehousing and data modeling
• Proficiency in BI tools, data visualization and reporting
• Knowledge of cloud database solutions (Azure SQL, AWS RDS, Google BigQuery, etc.) is a plus
• Familiarity with machine learning and predictive analytics is an advantage
• Excellent problem-solving and analytical skills
• Strong leadership and team management abilities
• Effective communication and stakeholder management skills
• Ability to work in a fast-paced, data-driven environment

• Assist in planning
  innovation events and calendar for the organisation.
• Tracking and
  maintaining the inventory of Innovation organisation.
• Plan coordination with
  external partners for Innovation events.
• Streamline facility
  utilization (as per defined scope and services).
• Coordinate and manage
  Innovation facility management activities.
• Maintain accurate
  records of all contracts signed for organisation and responsible for their
  timely renewals.
• Handle Separation/
  Offboarding related tasks from ADMIN side.
• General Administration
  work.

Requirements:

• Minimum graduate in
  Commerce / Business Administration.
• Minimum 2 years
  experience in Administration / asset management/ logistics preferably in
  an IT industry.
• Good administrative,
  communication and interpersonal skills, ability to work independently and
  under pressure, general business systems knowledge.

Chief Information Officer to lead technology infrastructure and operations. Key responsibilities include:

• Managing the daily operation and maintenance of the organization's technology program, including network support, PC hardware and software installation, configuration, and maintenance.
• Overseeing user support Help Desk operations, providing high-level support for all standard software applications.
• Developing and maintaining IT policies and procedures for the department and organization.
• Collaborating with senior leadership on strategic planning and organizational goals.
• Implementing and supporting technology projects and departmental systems.
• Serving as the lead resource for technology questions, issues, upgrades, and installations.
• Assisting in hiring, training, counseling, and disciplining departmental staff in coordination with Human Resources; generating performance evaluations.
• Leading end-user application software training programs, ensuring content is beneficial and relevant.
• Coordinating with other local Technology department members on product installation, training, and support.
• Customizing training programs to meet local office needs for new hires and ongoing education.
• Providing third-line support for the helpdesk, troubleshooting hardware, software, and network issues, and interacting with manufacturers' technical support.
• Maintaining data security and disaster recovery measures.
• Supporting departmental databases and programs (e.g., Bloomberg).
• Participating in vendor demonstrations and providing feedback on new products and updates.
• Staying updated on current and emerging technologies and market trends beneficial to the organization.
• Leading special projects to completion as needed.
• Ensuring IT operations comply with EIA information security policies and procedures, contributing to their development.

• Bachelor's degree in Computer Science, Information Systems, or a related field; Microsoft certification preferred.
• 6-8 years of systems management experience, with at least 4 years in a supervisory role.
• Strong knowledge of PC applications, network administration, and telecommunications; experience with Cisco phone systems is a plus.
• Experience with systems or application development, business analysis, and project management.
• Extensive support experience with Microsoft technologies.
• Practical experience in private equity or finance sectors.
• Leadership in systems implementation and development projects.
• Experience implementing and maintaining disaster recovery solutions.

• Proficiency in server and software platforms including Windows Server, Microsoft Exchange, Hyper-V, VMWare, SQL Server (beneficial), Windows, Microsoft Office Suite, and Cisco Call Manager.