160 Iso 9001 jobs in Dubai

Magnum Security is seeking a skilled and experienced Quality Assurance/Process Excellence Manager, Male or Female with a background in ISO standards. The successful candidate will lead our efforts to maintain and enhance the quality of our processes, ensuring alignment with ISO requirements

Responsibilities:

• Develop, implement, and maintain quality management systems based on ISO standards.
• Conduct regular audits to assess process performance and identify areas for improvement.
• Collaborate with cross-functional teams to design and implement effective processes.
• Lead initiatives to optimize workflows and enhance overall efficiency.
• Establish and maintain key performance indicators (KPIs) to measure process effectiveness.
• Provide training and support to team members to ensure adherence to established processes.
• Stay abreast of industry best practices and emerging trends in process excellence.
• Drive a culture of continuous improvement throughout the organization.

Qualifications:

• Bachelor's degree at minimum Proven experience in quality assurance or process excellence roles.
• Excellent communication and interpersonal abilities.
• In-depth knowledge of quality management systems and process improvement methodologies (e.g., Lean, Six Sigma).
• Ability to lead and influence cross-functional teams.
• Detail-oriented with a focus on delivering high-quality results.

Alrais Group is a leading multi-sector company committed to creating a dynamic and inclusive work environment where employees can thrive and contribute to our collective success. We uphold high standards of employee relations and promote a culture of respect, fairness, and collaboration.

About the Role:

We are seeking a dedicated Quality Assurance Executive to uphold and enhance the standards of our restaurant operations. This role plays a pivotal part in ensuring excellence in food quality, service delivery, hygiene, and overall guest experience. The ideal candidate will have a strong background in quality control and food safety within the hospitality industry, with a passion for continuous improvement and customer satisfaction.

Key Responsibilities:

• Conduct regular inspections and audits of front-of-house and back-of-house operations.
• Ensure compliance with food safety, hygiene, and service standards.
• Develop and implement training programs for staff on quality, service, and sanitation.
• Monitor guest feedback, online reviews, and in-house surveys to drive improvements.
• Handle customer complaints and ensure timely, effective resolutions.
• Maintain accurate documentation for inspections, audits, and corrective actions.
• Identify areas for operational improvement and support process enhancement.
• Collaborate with the kitchen and service teams to uphold brand consistency.
• Support sustainability efforts and implement waste reduction strategies.
• Prepare for and assist with internal and external audits.

Requirements:

• Bachelor’s degree in Food Science, Hospitality Management, or a related field.
• Minimum 2 years of experience in quality assurance or service control in the restaurant/hospitality sector.
• Strong understanding of food safety standards and quality control procedures.
• Excellent attention to detail, communication, and interpersonal skills.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Ability to work both independently and collaboratively.
• High level of discretion, professionalism, and commitment to confidentiality.

If you are passionate about maintaining high service standards and delivering quality experiences in a fast-paced hospitality environment, we’d love to hear from you. Apply today!

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About the Company

Our client is a global leader in the financial services sector, operating across multiple jurisdictions and serving clients with high-performance digital platforms. The company is undergoing rapid expansion and invests heavily in cutting-edge technology, automation, and system resilience to ensure secure and scalable experiences for its users.

Role Overview

We are seeking a QA/SDET Engineering Chapter Lead to own and elevate the quality engineering function across the client’s product and platform landscape. This is a hybrid role combining technical leadership and hands-on execution. You will lead a distributed team of QA engineers and SDETs, drive the implementation of best-in-class automation frameworks, and embed quality assurance principles across all stages of the product lifecycle.

Key Responsibilities

• Lead, mentor, and support QA/SDET professionals across multiple agile squads.
• Oversee test planning and execution from requirement analysis to release readiness.
• Stay hands-on by building and optimizing UI and API automation frameworks.
• Define and track quality KPIs, ensuring transparency across engineering teams.
• Champion a Shift-Left testing approach, embedding QA early in the development process.
• Define the quality assurance strategy aligned with product and business goals.
• Establish scalable QA processes, governance models, and best practices.
• Contribute to hiring plans, chapter structure, and team capability development.
• Collaborate with DevOps and Site Reliability Engineering (SRE) teams to ensure uptime and performance.
• Integrate automation into CI/CD pipelines and manage testing infrastructure.
• Oversee QA vendor management, SLAs, and integration-related risk.
• Research, assess, and implement new QA tools and methodologies.
• Drive a quality-first culture across engineering, product, and operations teams.
• Foster continuous improvement through knowledge sharing and experimentation.
• Communicate technical quality goals to stakeholders at all levels.
• Represent the QA chapter in leadership forums and cross-functional planning sessions.
• Balance quality, speed, and scalability in fast-moving delivery environments.

Candidate Profile

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• MBA is a plus.
• Extensive experience with QA principles, test automation, and Agile methodologies.
• Strong knowledge of backend APIs, frontend testing tools, and CI/CD pipelines.
• Demonstrated expertise in building automation frameworks from the ground up.
• Clear communicator with strong stakeholder management skills.
• High emotional intelligence and team-oriented leadership style.
• Able to prioritize, execute, and adapt in a high-growth, high-impact environment.
• Experience in financial services, FinTech, trading platforms, or crypto environments is highly valued.

• Seniority levelMid-Senior level

• Employment typeFull-time

• Job functionInformation Technology and Quality Assurance
• IndustriesFinancial Services, Capital Markets, and Software Development

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Oversee, maintain, and continuously improve the QMS covering all GxP and health-regulated activities related to the storage, distribution, and commercialization of healthcare products within the UAE, ensuring compliance with MOH, GDP, and principal company requirements.

Lead the QA team in implementing and maintaining quality systems, procedures, and documentation aligned with regulatory and corporate policies.

Develop, implement, and enforce Quality Assurance standards and SOPs, ensuring operational readiness for inspections by regulatory authorities and principal company auditors.

Oversee all QMS activities, including CAPAs, deviations/investigations, change control, document control, and product release according to partner and regulatory obligations.

Implement and manage best practice systems across all warehouse and distribution operations, covering delivery, storage, temperature control, expiry management, damage handling, and disposal, ensuring adherence to quality and regulatory standards.

Monitor temperature control mechanisms within the warehouse, ensuring operations stay within validated parameters and defined guidelines.

Ensure compliance with Good Distribution and Storage Practice (GDSP) guidelines issued by MOH, fostering operational excellence across the supply chain.

Collaborate with cross-functional teams to ensure quality-related contractual obligations are fulfilled across business partners, vendors, and internal functions.

Oversee the qualification process of vendors, verifying their quality systems and compliance with GDP, regulatory, and contractual requirements.

Manage and oversee internal and external audits, ensuring inspection readiness, facilitating successful inspections by MOH, Municipality, Quality Assurance, and principal companies, and minimizing violations or penalties.

Facilitate and conduct training programs, providing tools, techniques, and guidance to ensure team achievement and maintenance of high-quality standards and regulatory compliance.

Monitor and report quality metrics to senior management, providing insights and recommendations for quality improvement and decision-making.

Identify and report quality violations, lead root cause investigations, and implement effective CAPAs to address non-conformances.

Ensure timely, accurate submissions of regulatory filings and reports, maintaining adherence to deadlines and compliance requirements.

Manage all Quality Agreements with business partners and vendors, ensuring their validity, updates, and relevance.

Oversee the execution of the Employee Training Program to maintain continuous qualification of staff in accordance with standards.

Identify, assess, and manage quality risks, escalating issues to senior management as needed.

Oversee the management of product recalls, returns, and destruction, including regulatory notifications, dispatch of recall letters, and coordination with MOH approval and collection processes in line with SOPs.

• Manage import and export permits and approvals for shipment release from MOH.
• Coordinate with Logistics for import permit requirements and with principal companies for documentation.
• Ensure necessary documents are attached before submission for registration (e.g., registration certificate, packing list).
• Coordinate with MOH officials for timely approval of import/export activities.
• Verify shipment details against import permits before MOH submission.
• Handle submission of release forms, supplier invoices, and batch samples for MOH approval.
• Re-export rejected items and liaise with MOH officials.
• Update logistics on shipment details and ensure timely deliveries.
• Ensure cold storage goods are received in good condition as per quality procedures and policies.
• Monitor semi-controlled goods from importation to dispatch, ensuring compliance with MOH and DOH requirements, and submit monthly reports.
• Address customer complaints and review expired/near expiry item reports, ensuring proper handling and updates in Oracle.

• Build and maintain effective relationships with MOH personnel and regulatory authorities.
• Facilitate successful product launches through ongoing communication with regulatory bodies.
• Conduct regular visits and calls to relevant stakeholders.

• Bachelor's or master's degree in pharmacy.
• Certification in Supply Chain Management, Quality Assurance, or Lean Six Sigma is desirable.

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• Develop and maintain the Quality Management System (QMS), ensuring compliance with global and UAE-specific regulatory requirements.
• Define and monitor key quality indicators (KQIs) to assess the effectiveness of quality systems.
• Lead the development of risk assessment and mitigation strategies for quality processes.
• Ensure alignment with UAE Ministry of Health guidelines, as well as international standards like WHO, EMA, and US FDA.
• Oversee the preparation of dossiers and quality documentation for regulatory submissions and registrations.
• Act as a point of contact during regulatory inspections, ensuring timely responses and implementing post-audit corrective actions.
• Approve and monitor the execution of validation protocols for equipment, processes, and analytical methods.
• Conduct periodic reviews of quality-related deviations, complaints, and CAP as to identify systemic issues and drive improvements.
• Manage quality agreements with external vendors and suppliers to ensure compliance with set standards.
• Design and deliver training programs focused on regulatory updates, quality processes, and SOP adherence for QA and other relevant teams.
• Promote a culture of proactive quality assurance through regular workshops and knowledge-sharing sessions.
• Work closely with the QC, production, and engineering teams to ensure seamless integration of quality principles across departments.
• Represent the QA team in cross-functional meetings to address quality-related concerns and propose actionable solutions.
  

• Bachelor’s or master’s degree in pharmacy, Biotechnology, Chemistry, or a related field.
• 5-7 years of experience in a Quality Assurance role, preferably in a pharmaceutical manufacturing setup with prior greenfield project exposure.
• Strong expertise in QMS, risk management frameworks, and global regulatory standards, with specific knowledge of UAE Ministry of Health compliance.
• Proficiency in handling quality audits, regulatory inspections, and compliance activities.
  

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About the Company
6thStreet.com is an omnichannel fashion & lifestyle destination that offers 1400+ fashion & beauty brands in the UAE, KSA, Kuwait, Oman, Bahrain & Qatar. Customers can shop the latest on-trend outfits, shoes, bags, beauty essentials and accessories from international brands such as Tommy Hilfiger, Calvin Klein, Hugo, Marks & Spencers, Dune London, Charles & Keith, Aldo, Crocs, Birkenstock, Skechers, Levi’s, Nike, Adidas, Loreal, and Inglot amongst many more. 6thStreet.com recently opened GCC’s first phygital store at Dubai Hills Mall; an innovative tech-led space which combines the best of both online & offline shopping with online browsing & smart fitting rooms.

Job Description
About the Company
6thStreet.com is an omnichannel fashion & lifestyle destination that offers 1400+ fashion & beauty brands in the UAE, KSA, Kuwait, Oman, Bahrain & Qatar. Customers can shop the latest on-trend outfits, shoes, bags, beauty essentials and accessories from international brands such as Tommy Hilfiger, Calvin Klein, Hugo, Marks & Spencers, Dune London, Charles & Keith, Aldo, Crocs, Birkenstock, Skechers, Levi’s, Nike, Adidas, Loreal, and Inglot amongst many more. 6thStreet.com recently opened GCC’s first phygital store at Dubai Hills Mall; an innovative tech-led space which combines the best of both online & offline shopping with online browsing & smart fitting rooms.
Overview:
As a Quality Assurance Officer, you will be responsible for monitoring and evaluating our customer service representatives' performance to ensure compliance with company policies and standards. You will provide actionable feedback to improve service quality and customer satisfaction. Your keen eye for detail and commitment to excellence will contribute to our team's success by enhancing the overall customer experience.
Job Duties & Responsibility:

• Conduct regular monitoring and evaluation of customer service interactions, including phone calls, emails, chat sessions, and social media engagements.
• Develop and maintain quality assurance standards and processes in line with company objectives and industry best practices.
• Identify training needs and collaborate with the training department to develop and implement effective training programs.
• Provide detailed feedback to customer service representatives on their performance, highlighting strengths and areas for improvement.
• Prepare and present regular reports on QA findings, trends, and improvement opportunities to management.
• Facilitate calibration sessions to ensure consistency in quality evaluations and feedback across the team.
• Participate in the development and revision of customer service policies and procedures to enhance quality and efficiency.
• Work closely with the customer service management team to identify strategies for improving customer satisfaction and loyalty.
• Stay updated on industry trends and customer service best practices to continuously improve quality assurance processes.
  

• Bachelor's degree in Business Administration, Communication, or a related field.
• Proven experience in a quality assurance role, preferably within a customer service environment.
• Excellent analytical skills and attention to detail.
• Strong communication and interpersonal skills, with the ability to provide constructive feedback effectively.
• Familiarity with quality assurance software and tools.
• Ability to work independently and as part of a team.
• Knowledge of customer service metrics and how to interpret them.
• Proficiency in data analysis and report writing.
  

• Full-time role
• Competitive salary
• Company employee discounts across all brands
• Medical & health insurance
• Collaborative work environment
• Good vibes work culture.

• Seniority levelEntry level

• Employment typeFull-time

• Job functionQuality Assurance
• IndustriesRetail

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Quality Assurance Specialist Job Location UAE Key Responsibilities Develop and implement quality assurance plans for construction and landscape projects ensuring compliance with industry standards and project specifications Conduct regular inspections of construction and landscape activities to verify compliance with quality standards Perform material testing as necessary ensuring materials meet specified criteria Maintain detailed records of inspections tests and qualityrelated activities Generate comprehensive reports highlighting noncompliance issues and recommending corrective actions Provide regular updates to project stakeholders Identify opportunities for process improvement and efficiency in quality assurance processes Implement corrective and preventive actions to address nonconformance issues and prevent recurrence Evaluate the quality performance of vendors and subcontractors Work closely with procurement to ensure materials and services meet established quality standards Stay uptodate on industry regulations codes and standards related to construction and landscape quality assurance Ensure projects comply with all applicable requirements Foster a collaborative environment with project teams providing guidance on quality requirements and promoting a culture of quality excellence Participate in risk assessments to identify potential qualityrelated risks and develop strategies for mitigation Monitor and address quality concerns raised by clients Collaborate with project teams to implement corrective actions and enhance overall customer satisfaction

Quality Specialist • United Arab Emirates

In this role, you will have the opportunity to work closely with one of our esteemed clients. They have chosen Dautom as their trusted partner for their upcoming projects.

Job Title: Quality Assurance Specialist

Job Purpose:

A Quality Assurance Specialist is a professional who is responsible for monitoring, inspecting and proposing measures to correct or improve an organizations final products in order to meet established quality standards.

Qualifications and Requirements:

• Bachelors degree (or equivalent) in relevant field
• Professional certification, such as Six Sigma, CQE, or CQA
• Understanding of agile/scrum methodology and how QA functions within it
• At least 7 years relevant experience
• Proven work experience as a Quality Assurance Specialist or similar role
• Working knowledge of tools, methods and concepts of quality assurance
• Solid knowledge of relevant regulatory standards
• Good communication skills, both verbal and written
• Excellent data collection and analysis skills
• Strong attention to detail
• Relevant training and/or certifications as a Quality Assurance Specialist

Benefits and Perks:

• Competitive salary and bonus structure.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and growth.
• Flexible work arrangements, including remote work options.
• Employee recognition programs and a collaborative team environment.

In this role, you will have the opportunity to work closely with one of our esteemed clients, known for its commitment to quality and innovation. They have chosen Dautom as their trusted partner for their upcoming projects.

Job Title: Quality Assurance Tester

Job Responsibilities:

• Conduct comprehensive testing of software applications to identify and report defects, ensuring the delivery of high-quality products.
• Develop and execute test plans, test cases, and test scripts, ensuring coverage of all functional and non-functional requirements.
• Collaborate with cross-functional teams to gather and analyse project requirements, ensuring clear understanding and alignment.
• Participate in test design and strategy discussions, providing valuable insights and recommendations.
• Perform various types of testing, including functional, regression, performance, security, and usability testing, to ensure robust software functionality.
• Document and track identified issues, defects, and enhancements using appropriate bug tracking tools, facilitating effective communication and resolution.
• Conduct root cause analysis of defects, working closely with development teams to troubleshoot and resolve issues in a timely manner.
• Validate fixes and enhancements, retesting impacted areas to ensure successful resolution and prevent regression.
• Collaborate with developers to establish and maintain automated testing frameworks and scripts, optimizing testing efficiency and accuracy.
• Continuously monitor and evaluate testing processes, identifying areas for improvement, and implementing best practices to enhance overall quality assurance procedures.

Qualifications:

• Bachelors degree in Computer Science, Information Technology, or a related field.
• Relevant certifications in software testing (e.g., ISTQB, CSTE) are a plus.

Experience:

• Proven experience as a QA Tester with a minimum of 4 years in web and mobile application testing.
• Strong experience in designing and executing test cases for both web and mobile applications.
• Hands-on experience in test automation using Selenium for web applications.
• Familiarity with mobile testing tools and frameworks (e.g., Appium) for Android and iOS platforms.

Benefits and Perks:

• Competitive salary and bonus structure.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and growth.
• Flexible work arrangements, including remote work options.
• Employee recognition programs and a collaborative team environment.