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Dubai Career Level: Entry Level (Less than 2 years of Experience) Education: Diploma Full time 17 hours ago

Positions: 1 No. of Application: 0

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An Operations Coordinator oversees and coordinates various aspects of daily business operations within an organization, ensuring smooth workflow and efficient processes. They manage schedules, handle logistics, facilitate communication, and contribute to process improvement initiatives.

• Coordinate with procurement, subcontractors, and customers for the timely execution and delivery of:Subcontracted VCDs
• Duct fabrication orders
• Any other outsourced production-related activities
• Maintain and update production documents, including job cards, production schedules, and daily output reports.
• Monitor the progress of subcontracted works and notify the Production Manager of any delays quality concerns.
• Ability to manage multiple priorities and follow up with various stakeholders.
• Support the operations with report generation, communication, and document control.

• Bachelors Degree with 1 year of working experience in any similar domain.
• Strong organizational skills to manage multiple tasks and deadlines effectively.
• Excellent verbal and written communication skills for interacting with various stakeholders.
• Ability to analyse situations, identify problems, and develop effective solutions.
• Meticulousness in maintaining records and ensuring accuracy.

Position Overview:
Join our dynamic team as an Operations Assistant. This role plays a pivotal part in ensuring the smooth functioning of our operations by providing critical support in various operational aspects.

Responsibilities:

• Assist in coordinating equipment rentals, including scheduling, tracking availability, and managing rental contracts.
• Collaborate with the maintenance team to ensure equipment is inspected, maintained, and ready for rental.
• Assist customers with inquiries, rental requests, and provide excellent customer service throughout their rental experience.
• Maintain accurate records of equipment inventory, rental transactions, and customer interactions.
• Support logistics by coordinating equipment transportation to and from job sites.
• Help in monitoring equipment utilization and suggesting optimization strategies.
• Contribute to maintaining a safe and organized work environment.

Qualifications:

• Strong organizational skills with meticulous attention to detail.
• Effective communication and interpersonal abilities.
• Basic knowledge of heavy equipment types and applications preferred.
• Proficiency in computer systems and software for record-keeping.
• Ability to thrive in a fast-paced, team-oriented environment.
• Problem-solving mindset and adaptability to changing priorities.

Benefits:

• Competitive compensation package.
• Opportunities for growth and advancement within the company.
• Health and wellness benefits.
• Training and development resources.
• Collaborative and inclusive work culture.

Application Process:
Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience to (email address). Please include "Operations Assistant Application - (Your Name)" in the subject line. We appreciate all applications, but only selected candidates will be contacted for interviews.

Join (Company Name) and play a vital role in supporting our mission to deliver top-quality heavy equipment solutions to our valued clients. Your dedication and contributions will drive our success and growth in the industry.

Join Neondex as an Operations Manager and help driveefficiency, scalability, and excellence across all business functions.

As an Operations Manager at Neondex, you will be responsible for overseeingbusiness operations, streamlining processes, and ensuring optimal efficiency across departments.

You will work closely with leadership to implement strategies that enhance productivity, managefinancial and operational risks, and drive business growth.

• Oversee daily business operations and ensure efficiency across all departments.
• Develop and implement operational strategies to improve performance and scalability.
• Coordinate cross-functional teams to align goals and optimize workflow.
• Monitor financials, budgets, and resource allocation to maximize profitability.
• Ensure compliance with industry regulations and company policies.

• Proven experience in operations management, preferably in tech or finance industries.
• Strong leadership, strategic planning, and problem-solving skills.
• Ability to analyze business processes and implement improvements.
• Excellent communication and organizational skills.
• Experience with project management tools and financial oversight.

Acino is a Swiss pharmaceutical company, leader in advanced drug delivery technologies. We have a clear focus on selected emerging markets in the Middle East, Africa, the CIS Region, and Latin America, and we operate in some of the most dynamic countries of the world. We value courage, commitment, trust, and empathy and provide an environment that supports initiative and effort. We are proud to be action-oriented and open-minded, with a strong focus on quality and product availability, even in remote and hard to reach areas of the world.

We are constantly expanding our market position with a future-oriented international business strategy. Therefore, we are looking for a dedicated and motivated person to strengthen our Quality team in Dubai, UAE Site- Acino Pharmaceuticals FZ LLC.

Role Overview

The Quality Operations Expert will be responsible for overseeing in-process quality assurance (IPQA) activities across all stages of manufacturing. This includes ensuring strict adherence to Good Manufacturing Practices (GMP), safeguarding data integrity principles (ALCOA+), and proactively monitoring operations to identify and mitigate quality risks. The role plays a critical part in maintaining consistent product quality, safety, and efficacy while driving a culture of compliance and continuous improvement within the organization.

Main Tasks:

• To ensure that batch production operations are carried out in accordance with cGMPs and applicable regulations
• Monitoring of manufacturing/packing activities through IPQA activities on routine basis.
• Issuance of documents like batch manufacturing and packaging records etc.
• To review batch documents related to regulatory submission (batch records and associated data).
• To ensure good documentation by all the concerned and all the documents are as per current GMP requirements and in-house SOPs.
• To participate and ensure satisfactory and timely technology transfer, process validation and cleaning validation studies.
• Initiation, handling and review of non-conformances, deviation, change control, CAPA and Coordinate in absence of QMS coordinator.
• Preparation and review of Investigations related to Product complaints & ensure that appropriate measures are taken to prevent recurrence.
• To participate in audits and to provide relevant information, when required.
• Review of all GMP master documents like IMFPC, MFPC, Batch records.
• To ensure awareness of cGMP requirements are evaluated, updated through periodic training & carry out On the Job Training to the Shop Floor personnel.
• Responsible to ensure the execution of validation activity as per the annual validation and revalidation planner as per Validation Master Plan.
• Preparation and review of protocols and reports of process validation, Hold time and cleaning validation.
• Participate in execution of qualification and requalification activities as per scheduler.
• Preparation of Annual product review.
• Preparation of Standard operating procedure and provide training on SOPs

Qualifications & Skills :

• Master’s or Bachelor’s degree in Pharmaceutical Sciences.
• 8-10 years of progressive experience in In-Process Quality Assurance (IPQA) within the pharmaceutical industry.
• In-depth knowledge of oral solid dosage form (OSD) manufacturing processes and IPQA practices.
• Hands-on experience with electronic Quality Management Systems (eQMS), including modules such as TrackWise and IQVIA.
• Strong understanding of cGMP, GDP and Data Integrity principles aligned with ALCOA+.
• Exceptional attention to detail, with proven analytical, critical-thinking, and problem-solving abilities.
• Exposure of working with USFDA & EU approved facility in a similar role.
• Effective communicator with strong collaboration and teamwork capabilities, fostering cross-functional alignment.
• Flexible and resilient in managing dynamic work environments, shifting priorities, and cross-functional demands.

This is the opportunity to join a very dynamic organization, where decisions are taken fast and where you can actively participate in shaping our future. If this sounds exciting, we would love to hear more about you!

Please apply via our HR system here.

Leading player in the Aviation, Aerospace industry

• Develop and implement MRO operational strategy aligned with industry best practices and continuous improvement.
• Lead and supervise floor line and shop floor management across all six gate operations (disassembly, repair, assembly, testing, final inspection), ensuring seamless transitions.
• Ensure adherence to safety, regulatory, and airworthiness compliance standards (Part 145, FAA, EASA).
• Develop and manage budgets for MRO operations, including CAPEX and OPEX, workforce planning, and financial efficiency.
• Monitor and drive KPIs such as Turnaround Time (TAT), On-Time Delivery (OTD), efficiency, and utilization rates across all gates.
• Implement Continuous Improvement (CI) initiatives, Lean Six Sigma methodologies, and process optimizations.
• Ensure Day 1 operational readiness, including ERP testing, mock operations, and risk mitigation.
• Identify and mitigate potential risks across MRO operations for regulatory compliance and business continuity.
• Collaborate with senior management, cross-functional teams, and external stakeholders (OEMs, suppliers, regulators) to optimize workflows.

• Proven MRO expertise: In-depth knowledge of engine maintenance, repair, and overhaul processes, covering Gate 0 to Gate 5 operations - atleast assembly and disassembly
• Strong project and change management skills: Ability to lead large-scale operational transitions, CI initiatives, and ERP implementations.
• Deep technical and commercial acumen: Understands aviation maintenance, supply chain, cost optimization, and regulatory requirements while balancing precision with commercial viability.
• Mastery of Lean Six Sigma and CI methodologies: Expertise in optimizing workflows, eliminating waste, and improving TAT, OTD, efficiency, and utilization rates.
• Operational Readiness & Industrialization proficiency: Skilled in setting up scalable processes, workflow integration, facility layout, and process automation for Day 1 readiness.
• Expert in Quality Assurance & Compliance: Strong understanding of aviation industry standards, airworthiness regulations, and OEM/customer requirements
• Proficient in Production Planning & Resource Optimization: Ability to manage production schedules, manpower allocation, and capacity planning.
• Experience in Technology Integration & Digitalization: Strong ability to implement and optimize ERP systems and automation tools.

As a Customer
Success Analyst, you will be responsible for resolving customer care queries
around transaction-related issues, account issues, and product understanding
issues as the first point of contact for our corporate customers. You will
address customer queries while navigating multi-geography complexities,
including regional regulatory nuances and time zone differences. All this
should be done displaying professionalism, exercising agility, adapting
behavior, and implementing feedback.
You will also work cross-functionally with other verticals to
address customer case queries, refine customer query handling and enable
closed-loop feedback for better engagement and continuous improvement.
Additionally, you’ll coordinate with financial service providers across regions
on a case-by-case basis, to resolve escalated issues, ensuring alignment with
established protocols. You will compile and update performance summary KPIs
(e.g., resolution rates), to ensure consistency in performance and scope for
improvement. You will leverage the required tools and performance metrics to
ensure a data-driven approach to customer service excellence.
·
Key daily
activities around customer servicing in the region for corporate customers will
require the analyst to:
o Address and provide the best possible solution on a first contact
resolution basis for queries pertaining to transaction issues (issues during or after the transaction, any issue
with an ongoing transaction), account-related issues ( issues with customer account access), platform/technical issues
(issues with accessing or using the platform) or basic product understanding
(confusion about platform features, terminology, or layout)
o Respond to customer queries with a sense
of urgency, in line with policy guidelines
o Provide multi-channel support to customers and escalate complex
issues across geographies, ensuring consistent service delivery
o Use various tools and software for swift query resolution
·
Develop a
thorough understanding of the customer servicing module and maintain up-to-date
knowledge of the platform’s features and functionalities
·
Monitor emails, call and chat inquiries from customers along with key
progress/update on each
·
Collaborate
with relevant teams, as needed, to gather additional details for effectively
addressing customer queries. Support the closed-loop feedback process by
working with Product, Operations & Administrative Services, Technology, and
Client Coverage & Advisory teams to enhance customer engagement and
identify potential improvements
·
Provide/upload
daily reports on key customer service metrics, including region-specific trends
and escalations (e.g., first response time) to ensure performance consistency
and efficiency
·
Escalate
complex customer care issues on an urgent basis to the relevant stakeholders in
alignment with regional protocols and compliance standards
·
Question
existing practices and drive innovation to in user support strategies and
operational processes
·
Always act as
an ambassador for DP World when working; promoting and demonstrating positive
behaviors in harmony with DP World’s Founder’s Principles, values and culture;
understanding and following DP World’s Code of Conduct and Ethics policies
·
Perform other
related duties as assigned
* Qualifications *
·
A bachelor’s
degree along with prior experience (1-2 years) in a customer-facing role in the
financial services or payments industry
·
Proficiency
in English and the relevant regional language(s)
·
Experience
working with customers across multiple geographies or in a global team is
highly desirable
·
Exceptional
verbal, written, social and interpersonal skills, as well as expertise in
building long-term strategic relationships
·
Skilled and
experienced at understanding customers’ issues and recommending appropriate
solutions
·
Strong client
services orientation: listening, critical thinking, analytical skills, and a
high degree of empathy
·
Ability to
thrive in a multi-tasking environment and can adjust priorities on-the-fly
while still having the ability to focus on details
·
Ability to quickly
adapt to new tools, processes, and customer engagement strategies
·
Experience
working in a digital payments company or fintech involved in cross border
transaction would be a plus

·
Experience
working in a B2B setup would be a plus

The Position The Role

The Quality Operations Expert will be responsible for overseeing in-process quality assurance (IPQA) activities across all stages of manufacturing. This includes ensuring strict adherence to Good Manufacturing Practices (GMP), safeguarding data integrity principles (ALCOA+), and proactively monitoring operations to identify and mitigate quality risks. The role plays a critical part in maintaining consistent product quality, safety, and efficacy while driving a culture of compliance and continuous improvement within the organization.

• To ensure that batch production operations are carried out in accordance with cGMPs and applicable regulations.
• Monitoring of manufacturing/packing activities through IPQA activities on routine basis.
• Issuance of documents like batch manufacturing and packaging records etc.
• To review batch documents related to regulatory submission (batch records and associated data).
• To ensure good documentation by all the concerned and all the documents are as per current GMP requirements and in-house SOPs.
• To participate and ensure satisfactory and timely technology transfer, process validation and cleaning validation studies.
• Initiation, handling and review of non-conformances, deviation, change control, CAPA and Coordinate in absence of QMS coordinator.
• Preparation and review of Investigations related to Product complaints & ensure that appropriate measures are taken to prevent recurrence.
• To participate in audits and to provide relevant information, when required.
• Review of all GMP master documents like IMFPC, MFPC, Batch records.
• To ensure awareness of cGMP requirements are evaluated, updated through periodic training & carry out On the Job Training to the Shop Floor personnel.
• Responsible to ensure the execution of validation activity as per the annual validation and revalidation planner as per Validation Master Plan.
• Preparation and review of protocols and reports of process validation, Hold time and cleaning validation.
• Participate in execution of qualification and requalification activities as per scheduler.
• Preparation of Annual product review.
• Preparation of Standard operating procedure and provide training on SOPs

Qualifications & Skills:

• Master’s or Bachelor’s degree in Pharmaceutical Sciences.
• 8-10 years of progressive experience in In-Process Quality Assurance (IPQA) within the pharmaceutical industry.
• In-depth knowledge of oral solid dosage form (OSD) manufacturing processes and IPQA practices.
• Hands-on experience with electronic Quality Management Systems (eQMS), including modules such as TrackWise and IQVIA.
• Strong understanding of cGMP, GDP and Data Integrity principles aligned with ALCOA+.
• Exceptional attention to detail, with proven analytical, critical-thinking, and problem-solving abilities.
• Exposure of working with USFDA & EU approved facility in a similar role.
• Effective communicator with strong collaboration and teamwork capabilities, fostering cross-functional alignment.
• Flexible and resilient in managing dynamic work environments, shifting priorities, and cross-functional demands.

At Acino, we push the boundaries to deliver high-quality pharmaceutical products that improve patients’ lives. Driven by our collective purpose to provide access to medicines to those in need, our strength lies in our unique expertise and presence in emerging and high-growth markets. We are proud to be challenging the status quo in the pharmaceutical industry, always looking ahead to the future with an open mind.

Join Acino, a dynamic and rapidly growing environment where your contributions can make a real difference.

Acino is an Equal Opportunity Employer.

This is the opportunity to join a very dynamic organization, where decisions are taken fast and where you can actively participate in shaping our future. If this sounds exciting, we would love to hear more about you!

Only direct applications will be considered.

Address: 12th floor, Damac business tower, Business bay, Dubai

We are seeking a skilled and motivated Operations Engineer to join our team and contribute to the seamless operation of our technical infrastructure.

If you are passionate about maintaining reliable systems, optimizing performance, and working in a dynamic environment, we’d love to hear from you. Join our team and help us drive operational excellence!

Critical Facilities Management Services LLC (CFS) belongs to MDS SI Holding, part of MIDIS Group. CFS is a leading provider of specialized services for critical infrastructure and facilities. With a commitment to reliability, efficiency, and safety, we offer a wide range of solutions tailored to the unique needs of industries that rely on uninterrupted operations, such as data centers, healthcare facilities, telecommunications networks, financial institutions, and more.

1. Document Activities & Procedures.
2. Prepare PM/CM Schedules.
3. Ability to replace the Data Center Manager if he is not present.
4. Monitor all PM/CM activities related to Data Center and Facility.
5. Manage the Shift Engineers.
6. Maintain the spare parts stock.
7. Draft and submit RCA, Technical Reports, Energy Efficiency Reports, etc.

1. 2 Years of experience in Operations.
2. BS in Electrical or Mechanical Engineering.
3. Fluency in English.
4. Excellent communication skills for effectively interacting with clients and team members.

Full time

Dubai, UAE