464 IT Systems jobs in Dubai

Ambulatory Clinical Systems Analyst

This position focuses on the implementation optimization and support of the Ambulatory module ensuring the system meets clinical and operational needs. The role improves provider efficiency and enhances patient outcomes through streamlined workflows and integrated technology.

• Key Responsibilities:
• Configure the Ambulatory module to support outpatient workflows including patient charting documentation and order entry.
• Build and maintain clinical templates smart tools order sets and protocols tailored to clinic needs.
• Integrate Ambulatory with other relevant modules like Cadence Prelude and MyChart.
• Workflow Analysis & Optimization:
• Collaborate with clinicians nurses and administrative staff to understand and optimize outpatient workflows.
• Streamline processes for clinical documentation medication management and care coordination.
• Implement tools that reduce provider burden and enhance clinical efficiency such as note templates and decision support tools.
• Training & Support:
• Develop and deliver training materials for providers nurses and support staff.
• Provide hands-on support during go-live and post-implementation to address technical and workflow challenges.
• Conduct follow-ups to gather user feedback and refine system functionality.
• Patient Engagement:
• Support features that enhance patient engagement such as e-prescribing secure messaging and online appointment scheduling via MyChart.
• Ensure workflows enable patient-centered care and seamless communication between providers and patients.
• Data Reporting & Analytics:
• Create and maintain reports to monitor clinical performance patient outcomes and workflow efficiency.
• Use analytics to identify trends improve clinical practices and support quality improvement initiatives.
• Provide data for compliance reporting and value-based care programs.
• System Maintenance & Updates:
• Monitor system performance and troubleshoot issues to ensure reliability.
• Test and implement system upgrades enhancements and new features.
• Document configurations workflows and system changes accurately.
• Compliance & Security:
• Ensure workflows comply with HIPAA and other regulatory requirements.
• Work with IT and security teams to maintain data privacy and system integrity.
• Interdisciplinary Collaboration:
• Serve as a liaison between clinical administrative and IT teams to ensure system alignment with organizational goals.
• Participate in interdisciplinary projects to improve patient care and clinic operations.
Requirements:
• Required Qualifications:
• Epic Ambulatory Certification or demonstrated expertise in the Ambulatory module.
• Experience in healthcare IT clinical informatics or outpatient care operations.
• Strong understanding of outpatient clinical workflows including documentation ordering and care coordination.
• Preferred Qualifications:
• Familiarity with other Epic modules such as Cadence MyChart and Beacon.
• Experience in outpatient clinical roles such as nursing or practice management.
• Knowledge of value-based care programs and outpatient quality metrics.
• Key Skills:
• Analytical and problem-solving skills to optimize workflows and resolve technical issues.
• Excellent communication and interpersonal skills to collaborate with diverse stakeholders.
• Proficiency in data reporting and analytics tools.
• Awareness of healthcare data security and compliance standards.

This is a key role in our IT team, responsible for evaluating and coordinating the necessary checks and approvals to ensure alignment with business and technical requirements.

• We are looking for a proactive and detail-oriented individual to perform techno-functional analysis, determine feasibility, and assess business value and technical impact.
• The ideal candidate will have strong analytical, organizational, and communication skills, as well as experience working with documentation such as BRDs and functional specs.
• Responsibilities include analyzing incoming IT demands, performing detailed analyses, verifying required documentation, and collaborating with business units and IT teams to support smooth evaluation and execution of IT initiatives.
• The successful candidate will be able to work independently and manage multiple demands in a structured manner.
• Bachelors degree in Information Technology, Computer Science, or a related field, and 3 to 4 years of experience in a techno-functional or IT business analysis role are required.
• A strong understanding of IT demand management and business analysis processes is essential.

• Bachelors degree in Information Technology, Computer Science, or a related field.

• 3 to 4 years of experience in a techno-functional or IT business analysis role.

• Strong understanding of IT demand management and business analysis processes.

• Experience working with documentation such as BRDs and functional specs.

• Excellent analytical, organizational, and communication skills.

• Ability to work independently and manage multiple demands in a structured manner.

Dubai, United Arab Emirates | Posted on 07/31/2025

myZoi is changing lives for the better for those who deserve itthe most. We are an exciting fintech start-up aiming to promote financialinclusion. Our vision is to provide a level playing field to the unbanked andthe underbanked in accessing essential financial services in an affordable,convenient, and transparent fashion. We are looking for smart, ambitious, andpurpose-driven individuals to join us in this journey.

The Role

We are looking for a Systems DataAnalyst for our Operations team, who will be responsible for leveraging dataanalytics across various operational systems to identify opportunities for reductionof alerts/exceptions, process optimization, automation, and productivityenhancement. This role is critical to building a "smart operations" framework,enabling efficiency, reducing manual interventions, and improving servicedelivery.

What You'll Do:

• Analyzedata from multiple operational systems, including:
• FinancialCrime Compliance (FCC) systems (transaction monitoring, name screening,CDD, and fraud detection).
• Reconciliationsystems (both financial and transactional).
• Callcenter and customer support systems.
• Operationstransactional and reporting platforms.
• Identifysystem-level process gaps and inefficiencies; propose actionable solutionsand automation opportunities.
• Developand maintain dashboards and reporting frameworks to monitor operationalperformance and efficiency metrics.
• Partnerwith Operations, IT, Risk, and Compliance teams to implement data-drivenprocess enhancements.
• Driveinitiatives to reduce alert and exception volumes through rule tuning andparameter optimization (particularly in FCC and reconciliation systems).
• Evaluateand recommend tools and technologies to enhance automation and analyticscapabilities.
• Supportdigital transformation initiatives within the Operations function,ensuring data-backed decision-making.
• Conductroot cause analysis for recurring operational issues and design processimprovements.
• Providemanagement insights and presentations on operational performance, trends,and efficiency gains.
  

Who You Are:

• You have strong communication skills, curiosity and are a quicklearner.
• You enjoy a creative fast paced agile world
• You enjoy mentoring and teaching other developers to create a worldclass cohesive team
• You are a self starter and able to drive and navigate independently
• You enjoy making friends, having fun
• You're happy to dig in when all hell breaks loose

What You'll Need:

• Stronganalytical and problem-solving skills, with experience in data modelingand process analytics.
• Advancedskills in data visualization and analytics tools (e.g., Power BI, Tableau,SQL, Python, or R).
• Strongunderstanding of financial services operations, preferably with exposureto FCC, reconciliation, and customer support systems.
• Familiaritywith automation technologies (e.g., RPA, workflow optimization tools) is aplus.
• Abilityto translate complex data into actionable insights for senior management.
• Stronginterpersonal skills to work across Operations, IT, Risk, and Complianceteams.
• Bachelor'sdegree in Data Analytics, Statistics, Information Systems, Finance, or arelated field (Master's degree preferred).
• 5+years of experience in data analytics or operational efficiency roleswithin financial services or fintech.
• Provenexperience working with system data to drive automation and productivitygains.
• Experiencein operational risk and financial crime compliance analytics is desirable
  

At myZoi we strive to create both a product and a team thatembraces equality, inclusion, diversity and freedom. We want people who can bethemselves and bring their own brand of value to the team. Come and join us

Join to apply for the Information Technology Officer role at Dubai Careers - A Smart Dubai Initiative .

The Information Technology Officer is responsible for providing technical support to employees and will handle the 3rd level of support that involves contact with external stakeholders to further process the request when required and inform the SPOC to resolve the issue. The IT Officer is also responsible for the supervision, implementation and maintenance of the School's computing needs. Also will ensure the smooth and effective operation of all computer systems, related applications, hardware, and software used within the School.

• Supervise information technology and computer systems.
• KPI achievement: follow deadlines and help in data gathering, documenting and presenting to management.
• Plan, organize, control and evaluate IT and data operations.
• Design, develop, implement and coordinate systems, policies and procedures. Recommend information technology strategies, policies, and procedures by evaluating outcomes. Oversee timeframes for major IT projects including system updates, upgrades, migrations and outages.
• Ensure security of data, network access and backup systems.
• Act in alignment with user needs and system functionality to contribute to organizational policy.
• Identify problematic areas and implement strategic solutions in time.
• Review systems and assess their outcomes.
• Preserve assets, information security and control structures.
• Handle annual budget and ensure cost effectiveness.

• Bachelor's Degree in Information Technology or Computer Science from an accredited university, preferably with a professional certification such as Microsoft Certified Systems Administrator (MCSA).
• 3+ years' proven experience as a System Administrator, Network Administrator or similar role.
• Preferably with experience with databases, networks (LAN, WAN) and patch management.
• Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery.

• Advertiser: Mohammed bin Rashid School of Government
• Educational level: Bachelor
• Required Nationality: UAE Only
• Job Category: Information Technology Technician
• Employment type: Full-time
• Monthly Salary:
• Location: Dubai, United Arab Emirates
• Job Posting: 14/09/2025
• Unposting Date: 14/12/2025

At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests' expectations at every possible turn. Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. This is not simply our job, it's our passion.

Job Summary

Responsible for the overall IT PMO strategy and its alignment to IT strategy and business strategy. Owns the IT project management process and responsible for process improvements. Manage the IT Projects Portfolio by ensuring project governance across all IT projects. Review programs / projects with respect to compliance to Kerzner IT Project Management Framework, project risk management project resource management. Overall responsible for IT projects portfolio success with respect to time, scope and budget.

• Strategize and formulate project management standards for IT. Incorporate best practices to Atlantis IT project management framework to improve effectiveness & governance of IT project management.
• Own and manage the IT project management process. Carry out identified process improvements to achieve the desired process maturity levels as per COBIT and PMI guidelines. Ensure that project management process measures are measured, reported and improved on an on-going basis.
• Strategize, formulate and implement methodologies for IT project valuation based on best practice IT governance frameworks such as VAL-IT.
• Ensure project governance by measuring compliance to IT project management framework and weekly IT PMO reviews.
• Enforce project change management and control via compliance to ITPMF.
• Chair the IT projects committee (ITPC). Ensure project progress, risks and issues are escalated for discussion to the appropriate organizational committees for resolution (ITPC / ITRC etc).
• Provide project management guidance & support IT project managers with respect to project management best practices, project management framework, tools & techniques.
• Manage the Enterprise Project Management environment to ensure availability of standard project management tools & templates to the Atlantis IT project community (Microsoft Project Server).
• Mentor and develop ITPMO team members.
• Any other duties as may reasonably be requested by the management.
• Ensure quarterly and annual reporting of IT project portfolio progress reporting.
• Establishing, administering and maintaining software and hardware installations that provides IT services to all Departments across both hotels, driving the IT Operations team to achieve operational efficiencies, liaising with department heads to gather requirements and determining deliverables according to business expectations.
• Successful pre-opening implementation of business solutions and systems to support an integrated hotel campus.
• Managing Vendor / Partner relations for technology supplies and project implementations, as well as interfacing with the business units until project completion. Ensuring Vendor / Partners comply with SLAs in terms of timeframes, deliverables, compliance and performance metrics.
• Defining performance objectives for IT Operation teams, providing guidance and coaching.
• In alignment with IT management ensure colleague engagement is front and center enabling continuous improvement.
• Provide leadership to the team, guide and manage career development.
• Maintain IT Security Policies and Procedures in accordance with Kerzner's global IT Security baseline standards, ensure re-enforcement by the IT Operations team.
• Liaising with IT VP, GM, Procurement and Departmental Heads to ensure Business / IT strategic alignment.
• Provide guidance and assistance in creating and maintaining the yearly IT Budget for both The Royal Atlantis and Atlantis The Palm hotels.
• Drive innovation and new IT business opportunities to further develop operational efficiencies across the resort campus, where applicable leverage economies of scale to reduce operator friction and save costs.
• Formulation of relevant RFPs for expansion / upgrade / maintenance / replacement of IT systems and business solutions.
• Providing advice on vendor / partner selection and driving decision based on what is financially and operationally best for the business.
• Contributing to the reduction of operational cost by automating processes, managing IT expenditure and optimizing usage of current infrastructure.
• Ensuring policies, standards, documentation, schematic diagrams are in place to implement, monitor, and maintain business solutions in accordance with governance and compliance best practices.
• Ensuring all Kerzner IT standards, Policies and Procedures are adhered to, maintain best practices when it comes to application governance and PCI compliance.
• Act as IT subject matter expert on all line of business applications, utilizing best practices, provide technical and governance guidance to other IT team members. Lead, influence, facilitate and educate IT members on continuous improvement opportunities.
• Maintain, and develop comprehensive documentation of all software standards, software assets, contracts and hardware assets as well as system configurations
• Coach, mentor, motivate and supervise IT team members and contractors, and influence them to take positive action and accountability for their assigned work.
• Actively develops the team, identifies skills gaps and works with them to gain confidence, knowledge, and expertise. Works closely with colleagues to ensure a development path is outlined. Implements succession planning measures to ensure skills and knowledge are shared and internal resources are ready for the next step.
• Conducts root cause analysis and trend analysis in relation to incidents and service requests, work closely with IT peers to develop solutions, assumes the role of Problem Manager.
• Uses effective communication to inform stakeholders on an ongoing basis of IT updates
• Builds and fosters internal and external relationships to drive IT initiatives forward
• Prepare and report to VP-IT all IT related KPI's
• Provide Management and related support to other areas within the IT Department
• Effectively communicate IT service delivery metrics to team members and stakeholders in a timely and clear fashion
• Research and select best in its field IT Hospitality Hardware / Software to minimize risk and increase efficiency and speed.
• Contribute to the Strategic planning of IT for Atlantis The Palm and The Royal Atlantis

• Strong knowledge and practical experience of application support across hospitality solutions and integrations. (Opera PMS, Simphony, HotSOS, HSIA etc.). Hands on knowledge of Microsoft products and platforms Office 365, Microsoft Windows server and desktop technologies, Active Directory, SCCM, SolarWinds. MCSE Certification or equivalent.
• Strong technical skills with the ability to troubleshoot
• Thorough understanding of IT security concepts and principles
• ITIL and ITSM practical experience and knowledge
• BA in computer science or related field
• Strong interpersonal and communication skills
• Strong transformational leadership skill
• Strong organizational skills
• Strong administrative abilities
• Has previously worked in large scale dynamic environments
• Ability to work under pressure, manage ambiguity, change, and time constraints

• Seniority level : Director
• Employment type : Full-time
• Job function : Information Technology
• Industries : Hospitality

The Information Technology Officer is responsible for providing technical support to employees and will handle the 3rd level of support that involves contact with external stakeholders to further process the request when required and inform the SPOC to resolve the issue. The IT Officer is also responsible for the supervision, implementation and maintenance of the School's computing needs. Also will ensure the smooth and effective operation of all computer systems, related applications, hardware, and software used within the School.

• Supervise information technology and computer systems.
• KPI Achievement follow the deadline and help in data gathering documenting and presenting it to the management.
• Plan, organize, control and evaluate IT and data operations.
• Design, develop, implement and coordinate systems, policies and procedures. Recommends information technology strategies, policies, and procedures by evaluating organization outcomes. Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages.
• Ensure security of data, network access and backup systems.
• Act in alignment with user needs and system functionality to contribute to organizational policy.
• Identify problematic areas and implement strategic solutions in time.
• Review systems and assess their outcomes.
• Preserve assets, information security and control structures.
• Handle annual budget and ensure cost effectiveness.

• Bachelor's Degree in Information Technology or Computer Science from an accredited university, preferably with a professional certification such as Microsoft Certified Systems Administrator (MCSA)

• 3+ years' proven experience as a System Administrator, Network Administrator or similar role.
• Preferably with: Experience with databases, networks (LAN, WAN) and patch management
• Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery

• Information Technology Technician

• Mohammed bin Rashid School of Government

• Bachelor

• UAE Only

• Full time

• 15/09/2025

• 15/12/2025

Director, Information Technology - PMO (16402)

At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests' expectations at every possible turn.

Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple's retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it's our passion.

• Responsible for the overall IT PMO strategy and its alignment to IT strategy and business strategy. Owns the IT project management process and responsible for process improvements. Manage the IT Projects Portfolio by ensuring project governance across all IT projects. Review programs/projects with respect to compliance to Kerzner IT Project Management Framework, project risk management project resource management. Overall responsible for IT projects portfolio success with respect to time, scope and budget.
• Strategize and formulate project management standards for IT. Incorporate best practices to Atlantis IT project management framework to improve effectiveness & governance of IT project management.
• Own and manage the IT project management process. Carry out identified process improvements to achieve the desired process maturity levels as per COBIT and PMI guidelines. Ensure that project management process measures are measured, reported and improved on an on-going basis.
• Strategize, formulate and implement methodologies for IT project valuation based on best practice IT governance frameworks such as VAL-IT.
• Ensure project governance by measuring compliance to IT project management framework and weekly IT PMO reviews.
• Enforce project change management and control via compliance to ITPMF.
• Chair the IT projects committee (ITPC). Ensure project progress, risks and issues are escalated for discussion to the appropriate organizational committees for resolution (ITPC/ITRC etc).
• Provide project management guidance & support IT project managers with respect to project management best practices, project management framework, tools & techniques.
• Manage the Enterprise Project Management environment to ensure availability of standard project management tools & templates to the Atlantis IT project community (Microsoft Project Server).
• Mentor and develop ITPMO team members.
• Any other duties as may reasonably be requested by the management.
• Ensure quarterly and annual reporting of IT project portfolio progress reporting.
• Establishing, administering and maintaining software and hardware installations that provides IT services to all Departments across both hotels, driving the IT Operations team to achieve operational efficiencies, liaising with department heads to gather requirements and determining deliverables according to business expectations.
• Successful pre-opening implementation of business solutions and systems to support an integrated hotel campus.
• Managing Vendor/Partner relations for technology supplies and project implementations, as well as interfacing with the business units until project completion. Ensuring Vendor/Partners comply with SLAs in terms of timeframes, deliverables, compliance and performance metrics.
• Defining performance objectives for IT Operation teams, providing guidance and coaching.
• In alignment with IT management ensure colleague engagement is front and center enabling continuous improvement.
• Provide leadership to the team, guide and manage career development.
• Maintain IT Security Policies and Procedures in accordance with Kerzner's global IT Security baseline standards, ensure re-enforcement by the IT Operations team.
• Liaising with IT VP, GM, Procurement and Departmental Heads to ensure Business/IT strategic alignment.
• Provide guidance and assistance in creating and maintaining the yearly IT Budget for both The Royal Atlantis and Atlantis The Palm hotels.
• Drive innovation and new IT business opportunities to further develop operational efficiencies across the resort campus, where applicable leverage economies of scale to reduce operator friction and save costs.
• Formulation of relevant RFPs for expansion/upgrade/maintenance/replacement of IT systems and business solutions.
• Providing advice on vendor/partner selection and driving decision based on what is financially and operationally best for the business.
• Contributing to the reduction of operational cost by automating processes, managing IT expenditure and optimizing usage of current infrastructure.
• Ensuring policies, standards, documentation, schematic diagrams are in place to implement, monitor, and maintain business solutions in accordance with governance and compliance best practices.
• Ensuring all Kerzner IT standards, Policies and Procedures are adhered to, maintain best practices when it comes to application governance and PCI compliance.
• Act as IT subject matter expert on all line of business applications, utilizing best practices, provide technical and governance guidance to other IT team members. Lead, influence, facilitate and educate IT members on continuous improvement opportunities.
• Maintain, and develop comprehensive documentation of all software standards, software assets, contracts and hardware assets as well as system configurations
• Coach, mentor, motivate and supervise IT team members and contractors, and influence them to take positive action and accountability for their assigned work.
• Actively develops the team, identifies skills gaps and works with them to gain confidence, knowledge, and expertise. Works closely with colleagues to ensure a development path is outlined. Implements succession planning measures to ensure skills and knowledge are shared and internal resources are ready for the next step.
• Conducts root cause analysis and trend analysis in relation to incidents and service requests, work closely with IT peers to develop solutions, assumes the role of Problem Manager.
• Uses effective communication to inform stakeholders on an ongoing basis of IT updates
• Builds and fosters internal and external relationships to drive IT initiatives forward
• Prepare and report to VP-IT all IT related KPI's
• Provide Management and related support to other areas within the IT Department
• Effectively communicate IT service delivery metrics to team members and stakeholders in a timely and clear fashion
• Research and select best in its field IT Hospitality Hardware/Software to minimize risk and increase efficiency and speed.
• Contribute to the Strategic planning of IT for Atlantis The Palm and The Royal Atlantis

• Strong knowledge and practical experience of application support across hospitality solutions and integrations. (Opera PMS, Simphony, HotSOS, HSIA etc.). Hands on knowledge of Microsoft products and platforms Office 365, Microsoft Windows server and desktop technologies, Active Directory, SCCM, SolarWinds. MCSE Certification or equivalent.
• Strong technical skills with the ability to troubleshoot
• Thorough understanding of IT security concepts and principles
• ITIL and ITSM practical experience and knowledge
• BA in computer science or related field
• Strong interpersonal and communication skills
• Strong transformational leadership skill
• Strong organizational skills
• Strong administrative abilities
• Has previously worked in large scale dynamic environments
• Ability to work under pressure, manage ambiguity, change, and time constraints

Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Head of IT to lead and evolve our digital ecosystem, spanning mobile applications, Zoho platforms, and integrated business systems. This role combines strategic leadership with technical execution, ideal for someone who can design, implement, and scale technology solutions that enhance customer experiences and optimize internal operations. The right candidate thrives at the intersection of app development, system automation, and operational efficiency while leading teams and external partners to deliver measurable impact.

• Lead the company's digital ecosystem, ensuring seamless operation and integration of Flutter-based mobile apps, Zoho applications, and third-party systems.
• Create, maintain, and organize comprehensive documentation for Zoho workflows, Deluge scripts, app codebases, API integrations, and process flows.
• Refactor and stabilize Flutter iOS and Android applications to ensure performance, security, and long-term maintainability.
• Manage, optimize, and scale Zoho One applications (CRM, Creator, Books, Flow, People, Inventory, Sign) and automation workflows.
• Ensure reliable and secure integrations with POS, payment, loyalty, and access management systems.
• Develop dashboards, reports, and automated workflows to improve business efficiency and decision-making.
• Monitor system performance proactively and troubleshoot issues across mobile, Zoho, and integrations.
• Enforce IT security, data integrity, and provide clear technical guidance and processes for internal teams.

• Extensive experience (5+ years) working with Zoho One applications, including CRM, Creator, Books, Flow, People, Inventory, and Sign.
• Advanced knowledge of Deluge scripting, API integrations, and workflow automation within Zoho.
• Proven Flutter development experience (iOS & Android) with a focus on code refactoring, app stabilization, and maintainability.
• Demonstrated ability to produce clear, structured documentation for systems, workflows, and codebases.
• Strong analytical and troubleshooting skills, capable of resolving complex issues across mobile apps and integrated systems.
• Must be based in Dubai or ready to relocate immediately.

• Mid-Senior level

• Full-time

• Information Technology

• Retail, Hospitality, and Wellness and Fitness Services

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.