Leading Software Development Teams
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We are seeking a highly skilled and experienced engineering leader to join our organisation.
As a pioneer in open source software and operating systems, we provide AI-powered advice on this job and more exclusive features.
Our distributed collaboration model allows teams to work together effectively, with regular in-person meetings twice a year.
We believe that open source has the potential to transform the tech sector and enterprise compute. Our goal is to make it easier, more reliable, and more secure for deployment and development.
As an engineering leader, you will play a key role in helping teams achieve their goals and develop great products.
You will lead and develop a team of engineers, ranging from graduate to senior level. You will work remotely in a single major time zone, sometimes two.
You will coach, mentor, and offer career development feedback. You will identify and measure team health indicators. You will implement disciplined engineering processes.
You will represent your team and product to stakeholders, partners, and customers. You will develop and evangelise great engineering and organisational practices.
You will plan and manage progress on agreed goals and projects.
We are looking for someone with a strong academic track record and a compelling narrative about their alternative path. You should have drive and a track record of going above and beyond expectations.
You should have excellent verbal and written communication skills in English. You should have a love of developing and growing people and a track record of it.
You should have experience in leading, coaching, and mentoring software developers. You should be organised and able to ensure your team delivers timely, high-quality results.
You should be well-organised, self-starting, and able to deliver to schedule. You should have a professional manner of interacting with colleagues, partners, and the community.
You should have advanced expertise in your domain. You should be knowledgeable and passionate about software development.
You should have solid experience working in an agile development environment. You should have a demonstrated drive for continual learning.
Additional skills we value include experience in developer advocacy or community roles, ops and system administration, and performance engineering and security.
We offer a distributed work environment with twice-yearly team sprints in person. We also provide a personal learning and development budget of $2000 per year, annual compensation review, recognition rewards, annual holiday leave, maternity and paternity leave, employee assistance programme, opportunity to travel to new locations to meet colleagues, priority pass and travel upgrades for long haul company events.
Leading Contact Center Teams
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">As a Contact Centre Team Leader, you'll lead and motivate a team of 15+ contact center advisors to ensure great customer service and support. You'll provide key support to our client/s, coach and develop your team, build their abilities and drive continuous improvement through the adoption of identified best practices.
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Project Manager - CISCO to Microsoft Teams Migration
Posted 4 days ago
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Join to apply for the Project Manager - CISCO to Microsoft Teams Migration role at Dicetek LLC
Project Manager - CISCO to Microsoft Teams MigrationJoin to apply for the Project Manager - CISCO to Microsoft Teams Migration role at Dicetek LLC
Job Summary: We are seeking an experienced Project Manager to lead the migration of our telephony infrastructure from CISCO IPT (Internet Protocol Telephony) systems to Microsoft Teams Telephony. The ideal candidate will have a strong background in project management and telephony systems, with understanding on IVR, call recoding tech stack and security. Additional preference will be given to candidates who have had hands-on experience in deploying and managing Microsoft Teams Voice solutions. Specifically within the UAE.
Key Responsibilities
- Project Planning and Execution: Develop and manage project plans, timelines, and budgets for the migration project.
- Stakeholder Management: Collaborate with internal stakeholders, including IT, operations, and end-users, to ensure smooth transition and minimal disruption.
- Technical Oversight: Oversee the technical aspects of the migration, ensuring compatibility and integration with existing systems.
- Risk Management: Identify potential risks and develop mitigation strategies to address them.
- Training and Support: Coordinate training sessions for end-users and provide ongoing support during and after the migration.
- Vendor Coordination: Work closely with vendors and service providers to ensure timely delivery and implementation of required services and equipment.
- Documentation: Maintain comprehensive project documentation, including plans, progress reports, and post-migration evaluations.
- Education: Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Experience: Minimum of 5 years of project management experience, with at least 2 years in telephony or IT infrastructure projects.
- Certifications: PMP, PRINCE2, or similar project management certification preferred.
- Direct Routing and SBC Configuration: Expertise in configuring Direct Routing with Session Border Controllers (SBCs) to enable PSTN connectivity.
- Call Management Features: Familiarity with Teams’ call management features, including call queues, auto attendants, and voicemail integration.
- Integration with Existing Systems: Ability to integrate Microsoft Teams
- Network Readiness Assessment: Experience in conducting network assessments to ensure optimal performance of Teams Telephony, including bandwidth requirements and QoS (Quality of Service) configurations.
- User Provisioning and Licensing: Knowledge of user provisioning processes and Microsoft 365 licensing models specific to Teams Telephony.
- Collaboration with Managed Service Providers: Capability to work with UAE service providers offering managed services to ensure seamless implementation and ongoing support.
- Familiarity with SIP (Session Initiation Protocol), call routing, and the Microsoft ecosystem is essential, particularly within the UAE market
- Excellent organizational, multitasking abilities and interpersonal skills.
- Proficiency Strong communication in project management software and tools.
- UAE Experience: Hands-on experience managing telephony migration projects in the UAE.
- Experience with large-scale telephony migrations. (If possible CISCO to Teams, in UAE)
- Familiarity with Microsoft Teams Voice and related technologies.
- Ability to work in a fast-paced, dynamic environment.
- Seniority levelNot Applicable
- Employment typeContract
- Job functionProject Management and Information Technology
- IndustriesIT Services and IT Consulting
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