105 IT Technologies jobs in Dubai

• Conduct in-depth research on emerging technologies, their potential applications, and their impact on the industry which are relevant to the client needs.
• Competitive Analysis: Analyze competitors' adoption of emerging technologies to identify opportunities and potential threats.
• Proof of Concept Development: Collaborate with cross-functional teams to develop and execute proof of concept projects to validate the potential of emerging technologies.
• Process Optimization: Identify opportunities to optimize existing business processes through the application of emerging technologies.
• Process Optimization: Generate innovative ideas for new products or services leveraging emerging technologies.
• Conduct cost-benefit analyses to evaluate the financial impact of implementing emerging technologies.
• Assess potential risks associated with the adoption of emerging technologies and develop mitigation strategies.
• Safety: Follow and adhere to the OH&S Management System Manual as per the client's safety standards
• Feasibility Studies: Conduct feasibility studies to assess the technical, financial, and market viability of new technology-driven initiatives.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Engines and Power Transmission Equipment Manufacturing, Oil and Gas, and Energy Technology

AVP - CRM & Cognitive Technologies Job Description

This role will lead the strategic planning, development, and management of the organization's Cognitive Technologies and Customer Relationship Management (CRM) platforms.

Develop, execute, and oversee the organization's CRM strategy to enhance customer engagement and satisfaction.

Manage all cognitive technology-based engineering work on platforms offering robotic automation processing, natural language processing, artificial intelligence, speech recognition, and related capabilities.

Identify opportunities to leverage cognitive technologies such as Artificial Intelligence (AI), Machine Learning (ML), Natural Language Processing (NLP), and Robotic Process Automation (RPA).

Ensure seamless integration of these cognitive technologies and CRM platforms with other enterprise systems and applications.

Drive adoption of these technologies and tools, and provide training to teams for effective utilization.

Lead the design and implementation of AI-powered solutions to streamline business processes and deliver data-driven insights.

Collaborate with stakeholders to implement intelligent automation across customer service, sales, marketing, and other business functions.

Lead cross-functional teams to deliver projects on time and within budget.

Collaborate with business units, IT, and external vendors to align CRM and cognitive technology initiatives with organizational priorities.

Present project updates, progress reports, and strategic plans to senior leadership.

Education

Bachelor's degree in Information Technology, Computer Science, or a related field (required).

Master's degree or MBA (preferred).

Work Experience

Minimum 10+ years in Information Technology

At least 5 years of hands-on engineering experience with NLP, AI, LLM models, Speech Recognition, and RPA technologies.

Minimum 5 years of hands-on techno-functional experience with Microsoft Dynamics CRM platforms.

Proven expertise in leading large-scale digital transformation initiatives.

This rolewill lead the strategic planning, development, and management of the organization'sFinanceTechnologies

1. Develop, execute, and oversee the organization'sFinance technologies strategy to enhance customer engagement and satisfaction.
2. Application management of the Finance Technologies and Platforms (OFSAA, FIS Sungard, Oracle GL, Hyperion, VAT, Recon system, Enterprise Performance Management, Enterprise Resource Planning, etc.).
3. Engineering management of all platforms and systems relating to the Finance department (MIS/Budgeting and Planning, Financial Reporting, Regulatory Reporting, VAT/Taxation).
4. Vertical unit/department champion for strategic initiatives such as Core Remediation Program, Enterprise GL Program, ALM/LRM/IFRS9 Program, GL Consolidation, Enterprise Performance Management, Enterprise Resource Planning, etc.
5. Responsible for overseeing all aspects of initiatives/programs throughout project lifecycles to ensure completion within the defined scope, quality, time, and cost estimates.
6. Engage with Finance stakeholders regularly to discuss business technology needs and provide thought leadership to the team.
7. Coordinate the selection, implementation, and upgrade of the business's software/applications and services.
8. Identify optimization potentials, such as leveraging shared capabilities between processes, increasing the adoption of technology, or simplifying products/services, to drive long-term efficiency improvements, in partnership with the business.
9. Vendor management and governance for all external partners and suppliers to ensure effective management and delivery of the systems in scope.
10. All the above accountabilities include, but are not limited to, any additional or new tasks or responsibilities assigned by the line manager.

This role will lead the planning, development, and management of cognitive technologies and customer relationship management platforms. The ideal candidate will have a strong background in information technology and experience with cognitive technologies such as Artificial Intelligence, Machine Learning, Natural Language Processing, and Robotic Process Automation.

• Develop a strategic plan to enhance customer engagement and satisfaction through CRM.
• Manage cognitive technology-based engineering work on platforms offering robotic automation processing, natural language processing, artificial intelligence, speech recognition, and related capabilities.
• Identify opportunities to leverage cognitive technologies and ensure seamless integration with other enterprise systems and applications.
• Drive adoption of these technologies and tools, and provide training to teams for effective utilization.
• Lead cross-functional teams to deliver projects on time and within budget.
• Collaborate with business units, IT, and external vendors to align CRM and cognitive technology initiatives with organizational priorities.

The successful candidate will have a Bachelor's degree in Information Technology, Computer Science, or a related field, with a minimum of 10 years of experience in Information Technology. At least 5 years of hands-on engineering experience with NLP, AI, LLM models, Speech Recognition, and RPA technologies is required, as well as 5 years of hands-on techno-functional experience with Microsoft Dynamics CRM platforms. Proven expertise in leading large-scale digital transformation initiatives is also essential.

Key qualifications include:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum 10 years of experience in Information Technology.
• At least 5 years of hands-on engineering experience with NLP, AI, LLM models, Speech Recognition, and RPA technologies.
• 5 years of hands-on techno-functional experience with Microsoft Dynamics CRM platforms.

Benefits of this role include:

• Leadership opportunity in a cutting-edge field.
• Challenging and diverse work environment.
• Opportunity to drive innovation and digital transformation.

This rolewill lead the strategic planning, development, and management of the organization'sFinanceTechnologies

• Develop, execute, and oversee the organization'sFinance technologies strategy to enhance customer engagement and satisfaction.
• Application management of the Finance Technologies and Platforms (OFSAA, FIS Sungard, Oracle GL, Hyperion, VAT, Recon system, Enterprise Performance Management, Enterprise Resource Planning, etc.).
• Engineering management of all platforms and systems relating to the Finance department (MIS/Budgeting and Planning, Financial Reporting, Regulatory Reporting, VAT/Taxation).
• Vertical unit/department champion for strategic initiatives such as Core Remediation Program, Enterprise GL Program, ALM/LRM/IFRS9 Program, GL Consolidation, Enterprise Performance Management, Enterprise Resource Planning, etc.
• Responsible for overseeing all aspects of initiatives/programs throughout project lifecycles to ensure completion within the defined scope, quality, time, and cost estimates.
• Engage with Finance stakeholders regularly to discuss business technology needs and provide thought leadership to the team.
• Coordinate the selection, implementation, and upgrade of the business’s software/applications and services.
• Identify optimization potentials, such as leveraging shared capabilities between processes, increasing the adoption of technology, or simplifying products/services, to drive long-term efficiency improvements, in partnership with the business.
• Vendor management and governance for all external partners and suppliers to ensure effective management and delivery of the systems in scope.
• All the above accountabilities include, but are not limited to, any additional or new tasks or responsibilities assigned by the line manager.